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Kushal A.

DOB: November 26, 1988
E-mail M: +91 983 393 0327; Linkedin:
Educational Qualifications
MBA (Tech.) Operations &
B Tech. - Telecommunications
Skills &


Institute / Organization
Mukesh Patel School of Technology
Management and Engineering
The B.G.E.S. High School, Kolkata
The B.G.E.S. School, Kolkata

Board / University
NMIMS, Mumbai


% / CGPA



90 %
83.5 %

Project management, Innovation management, Market analysis, Change management, People

management & Technology enthusiast
Quick learner, Knowledge-seeker
Familiar with Android, C/C++, SQL, various Microsoft applications based on windows
PMIs Certified Associate in Project Management (CAPM)

Professional experience
Project Manager, Innovation Team, ICICI bank limited, Corporate HQ Mumbai
(May 2011 - Current)
Managed account opening innovation project Tab Banking
o One of the key members in the core committee of Tab Banking
o Responsible for setting up of processes and various applications for Tab Banking
o Managing project in line with various internal stakeholders Product team, Compliance team, Branch
banking process team, Operations team, Legal team, Branch sales team, Regional processing centre,
Central processing centre, Business intelligence unit & Technology Team
o Providing development requirements and testing the final application developed by technology team
o Presenting MIS reports to various levels of senior management
o Providing training to the employees on Tab Banking
o Build strategies to manage the progress of the project
o Assisting in expanding scope of Tab Banking to mortgage sourcing, rural account opening
o Rolled out more than 10,000 tablets to Sales Officers across 29 cities and counting
Involved in integration of systems between various vendor systems and ICICI Bank systems along with tablet apps
for Tab Banking projects like household A/c sourcing, salary A/c sourcing, mortgage sourcing, rural sourcing,
and post-disbursement activities.
Involved in planning and implementation of app helping Sales Officers in their daily management, e.g. lead
management, calendar management, task management and update management.
Developed various projects into prototype stage which are lined up for pilot
Carried out detailed technology and innovation reviews like Mobile Device Management, Voice biometrics, NFC,
Idea management tools, Mobile content management, GPS, iBeacon, Touchscreens, Iris scanning, Energy saving
through automation, Tablets, Gold testing technologies, Language translation, Image recognition, OCR/ICR,
Augmented reality, Finger biometrics, Aadhar linking, Mobile SIMs whitelisting, Imaging technologies and more.
Participated in MIT (Massachusetts Institute of Technology) media labs workshop for ICICI Bank and developed a
prototype to save accidents by alerting when bumps or potholes are observed in six days
Building relationships with various partners for collaborative innovation opportunities
Identification and preparation of business cases for innovations applicable in banking sector
Management Internship
Research Analyst, Semiconductors APAC division, Frost & Sullivan, Chennai
(May 2010 - Sep 2010)
Delivered a research service Asia pacific power semiconductors market for wind/solar inverters
Worked on a research service Asia pacific semiconductors devices market for hybrid automotives
Performed primary & secondary research, analysis of data and market drivers, restraints and challenges

Kushal A. Shah
DOB: November 26, 1988
E-mail M: +91 983 393 0327; Linkedin:
Management Intern, Meghalaya Cements Limited, Lumshnong, Meghalaya
(May 2007 Jun 2007)
Got an overview and understood operations of various departments: Mining, Stores, Purchase, Production,
Electrical, Instrumentation, Mechanical, Purity And Quality Control, Logistics, Accounts, Dispatch, Networking,
Marketing, Sales & HR
Analyzed the working mechanisms of various departments, as well as overall working of a factory
Prepared an audit report on diesel consumption by the factory
Technical Internship
Intern, Tata Communications Limited (Management and Technical), Mumbai
(Feb 2009 Jun 2009)
Got an overview of the OSS/BSS modules and issues related to its implementation
Conducted primary research to analyse the user problems in their legacy and OSS/BSS systems
Worked with CNMS Dept., tracked/ensured the logical completion of Change Requests by coordinating with teams
Lead SMS gateway integration with OSS/BSS modules project
Obtained experience of end-to-end project management
Participated in training sessions on CCNA and WiMAX
Technical Intern, Tata Teleservices Limited, Kolkata
(May 2008 Jun 2008)
Got familiar with CDMA mobile communication
Obtained knowledge on back end network and various other technical departments of TTSL
Gained exposure in various departments like RF, OMC, Projects, Operations, OSP
Analysis of % network usage of two of the TTSL telecom circles was performed


Presented a Research Paper on Planning of BPR for ERP Implementation

Presented a Seminar Paper on Telecom Churn Management
Presented a Research Paper on The Good, Right and Bad

Presented a Business Plan Cement Transportation and Distribution in North East India
Presented a Business Plan Scented Sanitizers for Pet Dogs
Prepared a Model for quantifying innovation

Positions of responsibilities, Achievements & extra-curricular activities

Positions of
Selected to present my project to the Board of Directors of ICICI
Appointed General Secretary, Creative Head of Computer Society of India, NMIMS
Appointed as Placement Committee member of MPSTME, NMIMS for years 08-11
Elected as Library Secretary of Shri Mahavir Jain Vidyalaya, Andheri for year 08-09
Founder Member & Core Organizing Member of the CSI Technical Festival Taqneeq 08
Founder of Economics & Business Environment Cell in MPSTME
Headed various events for college cells

Date: May 23, 2014

Tab Banking project got several prestigious awards

Awarded 1st prize in Cover the Fest in Taqneeq in year 10-11
Awarded 2nd Prize in Ad Making event at Sattva in year 09-10
Awarded 2nd Prize in Technical Treasure Hunt in Taqneeq in year 09-10
Awarded 2nd Prize in FIFA LAN gaming event in year 08-09
Awarded 2nd Prize in Technical Quiz at NMIMS in year 07-08
Won 1st Prize in Car designing in D.J.Sanghvi College of Engineerings fest in year 06-07
Awarded Best project in School Exhibition Accident Prevention in Hilly areas in year 05-06
Hobby: Playing Guitar, Football and Chess.