IUAT v1.13 Engineering-3 User Manual For India

iPSTAR Uplink Access Test
(iUAT)
version 1.13 Engineering-03
Installation and
User Manual
for India
13 October 2010
PROPRIETARY and CONFIDENTIAL
iUAT version 1.13 Engineering-03 Installation and User Manual for India
__________________________________________________________________________________________________
TABLE OF CONTENT
Table of Content .............................................................................. i
1
Software Installation ...................................................................1
Before Running iUAT Program .......................................................3
Running iUAT Program for The First Time .........................................3
Running iUAT Program For UT Installation ........................................6
Troubleshooting ...................................................................... 14
Appendix A: Frequency Profile ........................................................... 15

Appendix B: Networking Parameter Setting ........................................... 19
Appendix C: Live Chat Online............................................................. 21
COPYRIGHT 2010 - THAICOM PLC
Page i
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1 SOFTWARE INSTALLATION
1. Unzip the installation file.
2. Run the installation program by doubled-click on the setup.exe file. The
installation wizard dialog will appear (Figure 1), click Next to continue.
Figure 1 First page of the installation wizard

3. You can specify the installation folder by click Browse button and select new
location (Figure 2), or Next to use the default folder.
Figure 2 Specify the installation folder
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4. Click Next to start the installation (Figure 3).
Figure 3 Ready to install the iUAT program

5. Click Close to finish the installation (Figure 4).
Figure 4 The installation is completed

At the end of the installation. The shortcut of iUAT program will be created on the
desktop (Figure 5).
Figure 5 The shortcut of iUAT program
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2 BEFORE RUNNING IUAT PROGRAM
Figure 6 IPSTAR User Terminal setup

1. Connect the User Terminal with the ODU (the TX port to the BUC and the RX port to
the LNB). When starting the installation, you will need to insert a TX attenuator in
between the BUC and the TX port as shown in Figure 6.
2. Connect the computer to the User Terminal using a UTP cross-cable through Ethernet
port on LAN card.
3. The default IP address of the User Terminal is 192.168.5.100. However, you may
check if new IP address (10.253.x.x) has been set from the sticker pasted on the UT
box.
4. Make sure that your computer ip address is set to the same network as the User
Terminal.
3 RUNNING IUAT PROGRAM FOR THE FIRST TIME

1. Double click on the iUAT icon on the desktop to start the program.
2. The Authentication page will appear as below. This Authentication page is not used for
installation in India and will not be shown if the frequency profile for India is loaded.
Proceed by clicking on Load Profile icon on the dialog.
Figure 7 Authentication page
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3. A dialog box will appear for you to specify the location of frequency profile. Doubleclick on folder Profile and then select the frequency profile to be used (Figure 8).
Select profile DLH2-4, DLH3-5 or BBY1-2 depending on the location of installation as
details in Appendix A.
Figure 8 Load Profile page
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4. After selecting the frequency profile by clicking on the file name, then click on
Open button at the bottom of dialog. A confirmation dialog will be shown as below.
Click Yes to continue
Figure 9 Confirm to load new profile

5. Once the frequency profile is completely updated, below dialog will appear. Click
OK to close the iUAT program. Now the new frequency profile is ready for use.
Restart the iUAT program again.
Figure 10 New profile is completely loaded
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4 RUNNING IUAT PROGRAM FOR UT INSTALLATION

Step 1: Authentication
When starting the iUAT program after the setting in Section 3, you will be asked to
enter the 6-digit Pin or ZIP code of the location where the UT will be installed.
Figure 11 Step 1: Authentication page

When the Pin code is entered, a list of locations in the ZIP code area will be shown in
the dialog box as in Figure 12. Click on the required location name where the User
Terminal will be installed, or the closest location if the installer is unable to find the
actual location name in the list. Click Next to continue.
Figure 12 Step 1: List of city names within the ZIP code area
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If the location name entered does not match with the database of the current
Frequency Profile, an error message will appear as in Figure 13.
Figure 13 Selected location does not match with Frequency Profile

When this happens, check the table and maps in Appendix A for the correct frequency
profile to be used for that location and reload the new profile as described in Section 3
Running iUAT Program for the First Time starting from Step 3.
You may have to try a few different profiles if the location is in the state which is
covered by more than one frequency profile in Appendix A.
When the location name entered correctly matches with the Frequency Profile, the
popup dialog will ask for the Installation Mode you want to do (Figure 14).
Click No to proceed installation with the actual cable.
Figure 14 Installation mode
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Step 2: Specify the ODU Informations

Specify the antenna and ODU information as required in the page. Then click Next
to continue (Figure 15).
If you are using LNB with Lo frequency different from 10.6 GHz, you will need to
uncheck Default box and change the LNB local frequency to match your LNB frequency.
If you install TX attenuator please specify the value.
Figure 15 ODU information page

Step 3: Terminal Connecting
Specify the User Terminal IP address and logon power, then click Next to continue
(Figure 16).
Figure 16 User Terminal information page
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The UAT process will be started within 70 seconds. It will connect to the User
Terminal, save RF configuration and reboot the User Terminal (hardware initialization)
(Figure 17).
Figure 17 iUAT starting page

Step 4: Antenna Alignment
You will see the antenna alignment page (Figure 18). This dialog shows the current
TOLL signal strength (Rx Level), Maximum signal strength attained, TOLL Es/No , Beam ID
and Frequency ID. The Beam ID and Frequency ID indicate the selected beam and
frequency as specified in the frequency profile.
Figure 18 Antenna alignment page
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At the top of the dialog, the calculated Az, El, and Pol angles for antenna alignment
are provided along with Ref. EsNo (Reference Es/No in the database for the selected
location) which you should obtain a better value during installation.
At this point you should try to adjust the antenna alignment (Azimuth, Elevation,
Polarization) to reach the maximum TOLL EsNo. After complete, click Next to continue
to step 5. In some case depending on the situation you may not be able to achieve Ref
EsNo, please try to get the best value and proceed to next step.
Note: For better readability depending on the lighting environment, you may change
color of displayed text in this step by click Color icon at the bottom of the dialog box.
Step 5: Seaching for Available Frequency
The iUAT will search for the best available TOLL frequency (Figure 19).
Figure 19 TOLL scanning page

After that, the iUAT will try to synchronize with the selected TOLL frequency. This
process may take a few seconds to complete. Then the iUAT will search for the UAT
channel (Figure 20). If the iUAT reports No UAT channel or Found UAT channel and
stuck at this step for a long time, contact gateway operator
After the iUAT found the UAT channel, it will search for the logon frequency and
sending the logon message to the TIS server.
Page 10 of 22
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Figure 20 iUAT is searching for UAT channel

Step 6: Transmitted Power Calibration
The iUAT program will continue to step 6 (Figure 21) to calibrate the transmitted
power.
Figure 21 iUAT is calibrating the transmitted power
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Step 7: Polarization Alignment

After the TX power calibration is completed, the program will continue to step 7
(Figure 22). At this step you need to adjust the antenna polarization to match with the
transmission from satellite. After finished, click Next to continue to step 8.
Figure 22 Polarization alignment page

Step 8: UAT Quality Control
At this point, you will be asked to submit the test results to the UAT QC process, click
Yes to submit the results to the QC (Figure 23).
Figure 23 UAT quality control dialog

After the submission of the results to the UAT QC, the program will prompt you to
confirm the result (Figure 24). You have 60 seconds to click on this button to confirm the
results.
The TOLL Pass result indicates that your achieved TOLL Es/No in comparison to Ref.
EsNo. However, you still need to confirm the result in order to proceed to the next step
eventhough you get TOLL Fail result.
Page 12 of 22
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Figure 24 iUAT is waiting for the confirmation of the UAT result

After you click Confirm, a popup dialog will appear as Figure 25.
Figure 25 The confirmation is successful

The installation process in iUAT program is now complete. Now you will need to set the
Networking parameter of the User Terminal in xwebgateway and then contact gateway
operator by chatting on http://192.168.12.200/speed/. Please see Appendix B and C for
details.
Page 13 of 22
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TROUBLESHOOTING
Error
No
ERR-01
ERR-02
ERR-03
ERR-04
Step
Cause
solution
Connection failed.
Check the User Terminal IP address
Contact gateway operator
ERR-05
4-8
UAT channel not found, iUAT cant

find UAT message in TOLL signal
The terminal connection is lost
ERR-06
6-8
Action timeout
ERR-07
ERR-08
ERR-09
ERR-10
3
6-8
8
8
Some file is missing

UAT logon requesting was rejected
There is no information for the job
You are using an unauthorized UT
ERR-11
Incorrect antenna size
ERR-12
Incorrect BUC size
ERR-13
You are using the closed job
Specify the correct antenna size

registered for this job.
Specify the correct BUC size that
registered for this job.
ERR-14
Out of scope location
ERR-15
ERR-16
TOLL EsNo exceed. TOLL EsNo is

more than reference value in this
area
You are using an invalid iUAT
software type
ERR-17
No response from logon frequency
ERR-18
Hardware Initialize timeout
ERR-20
ERR-21
ERR-22
RX signal streng saturate(more

than 100)
No UAT servers Channel available
at this time
Error Finding upper gain
ERR-23
ERR-24
6
6
This iUAT's version is too old

TX gain doesn't meet requirement
ERR-25
ERR-26
TX gain doesn't meet requirement

Found there is no difference from
last UAT record
TX gain exceed!
Check LAN cable, switch and make

sure that UT doesnt reboot
Confirm QC or do polarization
adjustment within time limit.
Re-install the iUAT program
Installer cant use iUAT lite version for

this UAT system, download new version
of iUAT
Check 10MHz reference or contact
IPSTAR support
Check UT power, make sure that UT
doesnt reboot
Install RX Attenuator
Wait and try again later
Check TX cable and BUC or contact
gateway operator
Download new version of iUAT
Install TX attenuator
Change the correct TX attenuator
Remove TX attenuator
Page 14 of 22
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APPENDIX A: FREQUENCY PROFILE

Item
State / Union Territory
Profile
Andhra Pradesh
BBY1-2
Arunachal Pradesh
DLH2-4
Assam
DLH2-4
Bihar
DLH2-4
Chandigarh
DLH2-4
Chhattisgarh
DLH3-5
Dadra and Nagar Haveli
DLH3-5
Daman and Diu
DLH3-5
DLH3-5
BBY1-2
Delhi
DLH2-4
10
Goa
BBY1-2
11
Gujarat
DLH3-5
12
Haryana
DLH2-4
13
Himachal Pradesh
DLH2-4
14
Jammu & Kashmir
DLH2-4
15
Jharkhand
DLH3-5
16
Karnataka
BBY1-2
17
Kerala
BBY1-2
18
Lakshadweep
BBY1-2
19
Madhya Pradesh
DLH3-5
DLH2-4
20
Maharashtra
DLH3-5
BBY1-2
21
Manipur
DLH2-4
22
Meghalaya
DLH2-4
23
Mizoram
DLH2-4
24
Nagaland
DLH2-4
25
Orissa
DLH3-5
26
Puducherry
BBY1-2
27
Punjab
DLH2-4
28
Rajasthan
DLH2-4
29
Sikkim
DLH2-4
30
Tamil Nadu
BBY1-2
31
Tripura
DLH2-4
32
Uttar Pradesh
DLH2-4
33
Uttarakhand
DLH2-4
34
West Bengal
DLH3-5
Remark
DLH3-5 for northern
part (see map)
DLH2-4
DLH2-4
BBY1-2 for south-most

part, DLH2-4 for northmost part (see map)
DLH2-4 for northern

part (see map)
Only cover Agathi,

Androth, Chetlat, Kiltan
DLH2-4 for northern
part (see map)
BBY1-2 for southern
part (see map)
Page 15 of 22
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Figure A.1 Areas Covered by Frequency Profile DLH2-4
Notes:
1. This map shows approximated coverage areas of IPSTAR spot beams in the specified
frequency profile.
2. Each IPSTAR spot beam is represented by green contour.
3. This map does not represent with the actual geographic scale.
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Figure A.2 Areas Covered by Frequency Profile DLH3-5
Notes:
frequency profile.
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Figure A.3 Areas Covered by Frequency Profile BBY1-2
Notes:
frequency profile.
Page 18 of 22
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APPENDIX B: NETWORKING PARAMETER SETTING

1. Open the web browser such as Internet Explorer and type in URL address as follow:
http://x.x.x.x:8080/xwebgateway.cgi where x.x.x.x is IP address of User Terminal
The web interface configuration program will appear as in Figure 26.
Figure B.1 Web interface configuration program

2. Click on Networking Tab as highlighted on top of the Figure.
3. Under Networking configuration, check the networking parameters of the UT as
follows:
Nat : Enabled
If the value is Disabled, change the setting accordingly.
4. Click on Ethernet Link under Interfaces section and check the IP address and Subnet
address setting should be as below:
Ethernet IP address : 192.168.5.100
Subnet address : 255.255.255.0
If the values are different, change the setting according to above.
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5. Once the change has been done on the Networking parameter, click on Print \ Apply
settings at the bottom of the program page.
6. New page will appear as in Figure 27, click on Commit Changes at the top of the
page.
Figure B.2 Commit changes

7. A popup dialog will appear for your confirmation, click OK. The User Terminal will
reboot in 60 sec. During process do not unplug any cable. After rebooting, the
Networking parameter setting is done.
After the Networking parameters have been set correctly, open the Internet browser.
Then go to http://192.168.12.200/speed/ to start a chat session with GO (gateway
Operator) and continue with the rest of installation process.
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APPENDIX C: LIVE CHAT ONLINE

1.
After iUAT is finished, try to ping 192.168.12.200 from your computer which is
connected to the User Terminal. If the address is unreachable, you will need to
contact gateway operator by phone.
2.
Go to http://192.168.12.200/speed, click on Live Chat ONLINE at the bottom of the

page to contact GO by chat session (Figure C.1).
Figure C.1 Speed test page

3.
Once clicked, you will need to register a name for a coming chat session as shown in
Figure C.2.
Figure C.2 Login to Live Chat ONLINE page
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4.
The chat session will start and you can continue the installation with remote support
until gateway operator confirms that it is finished(Figure C.3).
Figure C.3 Begin chat session with gateway operator
Page 22 of 22

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iPSTAR Uplink Access Test

PROPRIETARY and CONFIDENTIAL

Software Installation ...................................................................1

Before Running iUAT Program .......................................................3

Running iUAT Program for The First Time .........................................3

Running iUAT Program For UT Installation ........................................6

Appendix A: Frequency Profile ........................................................... 15

COPYRIGHT 2010 - THAICOM PLC

PROPRIETARY and CONFIDENTIAL

Figure 1 First page of the installation wizard

Figure 2 Specify the installation folder

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PROPRIETARY and CONFIDENTIAL

4. Click Next to start the installation (Figure 3).

Figure 3 Ready to install the iUAT program

Figure 4 The installation is completed

Figure 5 The shortcut of iUAT program

COPYRIGHT 2010 - THAICOM PLC

PROPRIETARY and CONFIDENTIAL

2 BEFORE RUNNING IUAT PROGRAM

Figure 6 IPSTAR User Terminal setup

3 RUNNING IUAT PROGRAM FOR THE FIRST TIME

Figure 7 Authentication page

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PROPRIETARY and CONFIDENTIAL

Figure 8 Load Profile page

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PROPRIETARY and CONFIDENTIAL

Figure 9 Confirm to load new profile

Figure 10 New profile is completely loaded

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PROPRIETARY and CONFIDENTIAL

4 RUNNING IUAT PROGRAM FOR UT INSTALLATION

Figure 11 Step 1: Authentication page

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PROPRIETARY and CONFIDENTIAL

Figure 13 Selected location does not match with Frequency Profile

Click No to proceed installation with the actual cable.

Figure 14 Installation mode

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PROPRIETARY and CONFIDENTIAL

Step 2: Specify the ODU Informations

Figure 15 ODU information page

Figure 16 User Terminal information page

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PROPRIETARY and CONFIDENTIAL

Figure 17 iUAT starting page

Figure 18 Antenna alignment page

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PROPRIETARY and CONFIDENTIAL

Figure 19 TOLL scanning page

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PROPRIETARY and CONFIDENTIAL

Figure 20 iUAT is searching for UAT channel

Figure 21 iUAT is calibrating the transmitted power

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PROPRIETARY and CONFIDENTIAL

Step 7: Polarization Alignment

Figure 22 Polarization alignment page

Figure 23 UAT quality control dialog

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PROPRIETARY and CONFIDENTIAL

Figure 24 iUAT is waiting for the confirmation of the UAT result