Regulation on data provisioning

The regulation defines the procedure for obtaining and using information by mean
s of Kaspersky Endpoint Security Data Protection Suite, the rightholder is Kaspe
rsky Lab ZAO.
1. Definitions
1.1. FTP (File Transfer Protocol) means the standard network protocol used to tr
ansfer files over a TCP-based network.
1.2. The Software means software including any Updates and related materials.
1.3. Computer(s) means combination of hardware(s), including personal computers,
laptops, workstations, personal digital assistants, 'smart phones', hand-held d
evices, or other electronic devices, and operating system(s) (including system v
irtual machines) for which the Software was designed where the Software will be
installed and/or used.
1.4. Trace files mean data containing information on work of the Software or its
components.
1.5. Memory dump files mean the contents of system memory of the Software proces
ses at the time of generation.
1.6. System information files mean data containing information about Computer.
1.7. Rightholder (owner of all rights, whether exclusive or otherwise to the Sof
tware) means Kaspersky Lab ZAO (further known as Kaspersky Lab), a company incor
porated according to the laws of the Russian Federation.
1.8. End User (You/Your) means individual(s) who are legally using a copy of the
Software for purposes described in Clause 2; or an individual company or any ot
her legal entity which acquired the software and authorized a person to use the
Software on their behalf.
2. Information provided
In order to eliminate conflicts of the Software with the other software and/or d
rivers installed on Computer, and eliminate errors of the Software, You agree to
provide Technical Support for the data indicated in the Clauses 2.1, 2.2 and 2.
3 of this Agreement.
2.1. System information files
Information about your computer hardware and software, including operating syste
m and service packs installed, kernel objects, drivers, services, Internet Explo
rer extensions, printing extensions, Windows Explorer extensions, downloaded pro
gram files, active setup elements, control panel applets, hosts file and registr
y records, browser and e-mail clients versions, information about ports opened a
nd connections established at the moment of data collecting.
2.2. Trace files
- Information about the status of your computer's antivirus protection and data
on any objects or activities suspected of being malware (e.g., detected object n
ame, date/time of detection, names/paths and size of infected files, part or has
h of IP and port of network attack, list of malware actions and potentially mali
cious URLs) and product and user decisions about them.
- Information about applications downloaded by the user (URL, attributes, file s
ize, information about process that initiated download).
- Information about applications and their modules run by the user (size, attrib
utes, date created, information about PE headers, region, name, location, and co
mpression utilities used).
- Information about errors and usage of the user interface of the Kaspersky Lab
product installed on your computer.
- Information about network connections, including IP address of remote computer
and user's computer, connection port numbers, network protocol type.
- Information about sent and received email messages including date and time of
message, sender and recipient address, message subject.
- Information about web-sites visited, including data about logins and passwords

for accessing web-sites in case of open connection.

2.3. Memory dump files
Data included in memory dump files contain information about system memory of th
e Software processes at the time of generation.
3. Information storage and transfer
3.1. The files with data are encrypted when saved on the Computer.
3.2. The transferring of files with data by Kaspersky Endpoint Security Data Pro
tection Suite is implemented through the use of an open FTP protocol. In case of
the necessity of transferring the information via a secure channel, the user ma
y do it via the Personal Cabinet web portal.
3.3. By initiating the transfer of the information, You consent that Kaspersky L
ab will process the provided information using any means in accordance with stat
utory requirements, including collection, systematization, accumulation, storage
, use, removal, and redistribution by providing the pointed information to contr
actor for the purpose of execution of Agreement (refer to Clause 2).
3.4. By initiating the transfer of the information via open channel (FTP) You co
nfirm that You are aware and accept all risks of unauthorized access to transfer
red information during the time of its transfer.
Kaspersky Lab has no liability for damage in the event of unauthorized access to
the account.
3.5. The User is responsible for monitoring and limiting access to the collect i
nformation stored on the Computer before transfer to the Kaspersky Lab.
4. Information protection
4.1. Information provided is protected by Kaspersky Lab in accordance with statu
tory requirements. For this purpose the number of the technical and organizing m
easures is being constantly improved.
4.2. Obtained data will be used by Technical Support only for the purpose descri
bed in this Agreement (see Clause 2).
Provisioning of the above information is optional.
(c) 2012 Kaspersky Lab ZAO. All Rights Reserved.