MCB BANK LIMITED

Mission Statement
OUR MISSION
To become the preferred provider of quality financial
services in the country with profitability and responsibility
and to be the best place to work.

OUR VISION
To be the leading financial service provider, partening with
our customers for a more prosperous and secure future.

Our Core Values

CUSTOMER FOCUS
We treat each of our customer equality & as the most
important person while we interact with him/her. We must
ensure that we do everything to meet and exceed the
customers expectations with perfect to times, accuracy &
quality services.

EMPLOYEE RESPECT & DIGNITY

We treat each of our employees with fairness, which includes
giving constructive feedback for their development. We
celebrate diversity and seek suggestions from all employees
for improvement. We ensure that responsibility & fairness in
all our decision-making.

TEAM BASED APPROACH

We work towards achievement of our vision & mission as a
combines group. We encourage inter & intra-departmental
communications. We treat our colleagues as our internal
customers & ensure that the requirements of internal
customer focus are always met.

QUEST FOR QUALITY

 MCB BANK LIMITED

We ensure that each moment of our time is spent on value

adding activity. We always seek ways for exceeding
expectations of customers & colleagues. We also ensure that
we do things right, first time every time.

GOOD CORPORATE CITIZENSHIP

We ensure that we contribute our due share to the Govt. we
realize that we have a responsibility to the society in which
we operate & we seek ways of playing a positive role for the
betterment of the community at large.

SOCIAL SECTOR
MCB believes in playing active role in supporting the
community and social development of Pakistan.The bank
activity participating in the Prime Minister self-employment
Scheme. The application received from various applicants is
being processed on merit and disposed off as quickly as
possible.

MOST COURTEOUS BANK

MCB, in the aftermath of displacement of millions of people
of Swat Valley and adjoining areas extends support to its
countrymen by donating Rs. 25 million for relief efforts.

“MCB has always been, and will always be, at the forefront in
showing solidarity with our people in times of need. In view
of the current situation in NWFP, MCB, along with other
government and social sector organizations is working
actively to mobilize resources for the relief effort. We hope
that our humble contribution will help improve conditions of
the effected families”, said MCB’s President Mr. Atif Bajwa.

Apart from donation, all MCB branches nationwide are

actively facilitating collection of donations for Government &
Non Government agencies. We have also provided the same
 MCB BANK LIMITED

facility through our ATMs, Internet Banking and Call Center

where MCB customers can donate for these IDPs.

MCB employees are also actively participating in these relief

efforts. Some of our staff members on their own initiative are
visiting these camps to distribute relief goods and provide
voluntary services to the effectees.