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A note to readers
I have worked with dozens of family-owned businesses over the years. Their vitality, stability and
dynamism reinforces my faith in the U.S. economy. At Deloitte, our work with these companies goes
beyond providing tax or audit services, technology implementations, or assisting with M&A activities.
As trusted advisors, we understand the concerns that family-owned businesses share, regardless of size
or industry sector. How can your company compete and grow? How can you manage more effectively?
How can you ensure that your company will survive more than one generation?
We recently surveyed family-owned business owners and executives to explore two specific areas
that have impact on their companies operations and growth: governance and succession. While the
operational demands of running a family business can be all-consuming, it is important for companies to
take time to focus on how board oversight may improve the business, and to consider how to groom the
next generation of leaders. This report, written for the owners, board members and executives of familyowned businesses, examines the concepts of governance as a strategic asset, and succession planning as
an operational imperative; survey findings highlight opportunities for improvement and potential areas of
focus for family-owned businesses.
Tom McGee
National Managing Partner
Deloitte Growth Enterprise Services
Deloitte LLP
There may be many good reasons why a company does not remain
family-owned, such as a merger, planned sale, or initial public offering.
But in our view, family-owned businesses frequently leave themselves
more exposed than necessary because of their relative inattention to
the value of good governance and succession planning.
72%
http://www.familyenterpriseusa.org
Findings from our survey, completed in April 2013, suggest that many
family-owned businesses have gaps in governance, board operations,
and succession planning. While these gaps may not explain why
family businesses often do not retain ownership control into the
third generation, they may offer areas for improvement. The issue of
succession is particularly pressing, as many family-owned businesses
have founders nearing retirement.
Assembling a capable board of directors is an essential first step to good
governance for any company; however, survey responses indicated that
just over a quarter of family-owned businesses (28 percent) do not have
a board of directors.
26% - 50%
26% - 50%
51% - 75%
51% - 75%
76% - 100%
76% - 100%
Family members
Non-family
executives
Family
members
Outside
directors
Non-family
executives
Outside directors
Other
Executive
Finance
Audit
Compensation/remuneration
Risk
Corporate responsibility
The most basic areas of focus, such as strategy, operations and financial
reporting tend to consume significant board attention and energy, and
rightly so. But sound risk management and oversight of other areas is
equally important.
Governance
Nominating
Other
59. How often does the full board review CEO
succession plans?
How often does the full board review CEO succession plans?
11%
27%
13%
26%
Never . . . . . . . . . . . . . . . . . . . . . . . . . .
23%
PLACED
2013 Deloit
half of the companies report that the entire board is involved in CEO
succession planning. And while a slight majority of companies report
having succession plans in place for the president and CFO, a minority
report having succession plans prepared for COO, CIO, and other
C-suite positions.
Our survey found that 42 percent of non-executive family members
often are not aware of succession plans. This may significantly restrict
the ability of companies to successfully transition leadership. If only
a bare majority of such family-owned companies have shared and
discussed their succession plans with all board members, succession
moments may quickly become crises for those companies. When it
Yes
. . . . . . . . . . . . . . . . . . . . . . . . . . 66.9%
comes to articulating a vision, 67 percent of companies report that a
No
. . . . . . . . . . . . . . . . . . . . . . . . . . 33.1%
family member or founder has expressed and memorialized a vision for
ownership
transfer
and contingency
succession inplan
management.
66. Is there
a detailed
in case
the business owner dies or becomes unable to
continue working sooner than anticipated?
67%
59%
will No
be competing
business, but the
. . . . . . . . . . . .priorities
. . . . . . . . . . .for
. . . any
41.1%
question
to
consider
is
this:
How
much
more value
60. Are there succession plans in place for other
can
create
byorganization?
making good governance and
keyyou
executives
in the
succession planning a priority for your company?
PLACED
44%
2013 Del
Yes
No
. . . . . . . . . . . . . . . . . . . . . . . . . . 44.1%
. . . . . . . . . . . . . . . . . . . . . . . . . . 55.9%
Board structure
in use in Zachs
51% - 100%
in use in Zachs
in use in Zachs back
Independent chairman
- 20% . . . .with
. . . . $50M
. . . . . .to
. . $99.9M
. . . . . . in15%
9%11%
of companies
revenues use an
21% - 30% . . . . . . . . . . . . . . . . . . . . .
advisory board, compared to 19% overall. 15%
1% - 10%
Lead director
Neither/not applicable
Yes
No
. . . . . . . . . . . . . . . . . . . . . . . . . . 19.0%
. . . . . . . . . . . . . . . . . . . . . . . . . . 81.0%
......................
31% - 40% . . . . . . . . . . . . . . . . . . . . . .
41% - 50% . . . . . . . . . . . . . . . . . . . . . .
51% - 100% . . . . . . . . . . . . . . . . . . . . .
19%
8%
16%
11%
7%
PLACE
s
o
35%
23%
. . . . . . . . . . . . . . . . . . . . . . . . . . 23.0%
Frequency of family council
. . . . . . . . . . . . . . . . . . . . . . . . . . 77.0%
meetings
61%
37%
2%
Often . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sometimes, for specific issues . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . .
35%
63%
2%
s
o
32%
39%
PLACED
. . . . . . . . . . . . . . . . . . . . . . . . . . 38.8%
. . . . . . . . . . . . . . . . . . . . . . . . . . 61.3%
PLACED
19
2013 Deloitte Development LLC
PLACED
46%
Yes
No
72%
. . . . . . . . . . . . . . . . . . . . . . . . . . 72.3%
. . . . . . . . . . . . . . . . . . . . . . . . . . 27.7%
How
areare
board
nominated?
23. How
boardmembers
members nominated?
The family plays a key role in board member nominations
and elections: 81% of businesses have some family
involvement, including 61% where 100% of the board is
nominated and elected by the family.
If youIf have
private
equity
what
34_1.
you have
private
equityinvestors,
investors, what
percentage
of board
doinvestors
these investors
of board seats
do seats
these
hold?
hold?
in use in Zachs
0%
1% - 10%
11% - 20%
21% - 30%
PLACED
percentage
31% - 40%
PLACED
41% - 50%
51% - 100%
14
201
10%
4%
3%
1%
82%
4%
3%
3%
1%
89%
67%
51%
. . . . . . . . . . . . . . . . . . . . . . . . . . 66.9%
. . . . . . . . . . . . . . . . . . . . . . . . . . 33.1%
PLACED
2013 Deloit
Governance and succession planning
Board operations
meetings?
board meetings?
The majority (70%) hold four board meetings or less per year.
4
5
6
7
8
9
3 ............................
............................
............................
............................
............................
............................
............................
10 . . . . . . . . . . . . . . . . . . . . . . . . . . .
32%
39%
5%
9%
2%
2%
0%
12%
preparation for
in use in Zachs
3
4-6
7-9
10
............................
............................
............................
...........................
40%
26%
11%
23%
in use in Zachs
1-2 hours . . . . . . . . . . . . . . . . . . . . . . .
3-5 hours . . . . . . . . . . . . . . . . . . . . . . .
6-8 hours . . . . . . . . . . . . . . . . . . . . . . . .
9-10 hours . . . . . . . . . . . . . . . . . . . . . .
10 hours . . . . . . . . . . . . . . . . . . . . . .
10
34%
46%
15%
2%
2%
0 - 5% . . . . . . . . . . . . . . . . . . . . . . . . .
6% - 10% . . . . . . . . . . . . . . . . . . . . . . .
11% - 15% . . . . . . . . . . . . . . . . . . . . . .
16% - 20% . . . . . . . . . . . . . . . . . . . . . .
> 20% . . . . . . . . . . . . . . . . . . . . . . . . . .
78%
9%
10%
3%
1%
PLACE
46.
Howare
areboard
board members
compensated?
How
members
compensated?
43.
independentdirectors
directors influence
thethe
Do Do
independent
influence
content of the agenda?
the agenda?
Two in three (66%) compensate their boards in some way.
Annual cash compensation was top choice (33%), followed
by compensation per meeting or committee attendance/
participation (22%).
..........
33%
22%
Incentive based on
performance outcomes . . . . . . . . . . . . .
8%
Non-cash compensation
(restricted stock) . . . . . . . . . . . . . . . . . .
2%
We do not compensate
board members . . . . . . . . . . . . . . . . . . .
34%
content of
To a large degree . . . . . . . . . . . . . . . . .
Somewhat . . . . . . . . . . . . . . . . . . . . . . .
Rarely . . . . . . . . . . . . . . . . . . . . . . . . . .
16%
51%
34%
8%
. . . . . . . . . . . . . . . . . . . . . . . . . . 85.8%
. . . . . . . . . . . . . . . . . . . . . . . . . . 14.2%
86%
PLACED
Please
select thefor
top
three
54. Who has the 42.
lead
responsibility
the
CEOpriorities for your
board. process?
performance evaluation
Please select the top three priorities for your
board.
in in
use
in Zachs
in use
Zachs
bac
Entire board
Business operations/performance
Compensation committee
Financial reporting
Entire board . . . . . . . . . . . . . . . . . . . . . .
Risk management
Compensation committee . . . . . . . . . . .
66%
8%
Nominating/corporate governance
committee . . .Succession
....................
5%
12%
Other . . . . . .Service
. . . . . quality
...............
9%
Other
Regulatory issues
Globalization
Other
PLACE
PLACED
20
12
49.
What
topicshave
have been
been covered
in in
education
What
topics
covered
education
sessions?
select
all that
sessions?(Please
(Please
select
all apply.)
that apply.)
in u
32%
Company policies
Industry-specific topics
Management/leadership
Financial literacy
Risk oversight
Ethics
25%
Crisis management
Market risk
Anti-corruption policies
PLACED
40
2013 Deloitte Development LLC
Governance and succession planning
13
32%
Heavily involved . . . . . . . . . . . . . . . . . . .
46%
Somewhat involved . . . . . . . . . . . . . . . .
36%
56.Marginally
How often
does the
the
involved
. .board
. . . . . review/revisit
.........
13%
organization's strategy?
Not involved . . . . . . . . . . . . . . . . . . . . .
5%
in use in Zachs
52%
52%
48%
Every meeting . . . . . . . . . . . . . . . . . . . .
Quarterly . . . . . . . . . . . . . . . . . . . . . . . .
Once per year . . . . . . . . . . . . . . . . . . . .
PLACED
43
2013 Deloitte Development LLC
14
37%
39%
25%
Please indicate your level of confidence that your board is providing sufficient oversight of the following.
Auditing process
Auditing process
Risk-taking
Ethics/tone at the top
Strategy
Succession planning
Strategy
Succession planning
Talent
Strongly confident
Somewhat confident
PLACED
2013 Delo
15
Succession
in use in Zachs
President
50%
Compensation committee . . . . . . . . . . .
4%
Nominating/corporate governance
committee . . . . . . . . . . . . . . . . . . . . . . .
4%
Independent directors . . . . . . . . . . . . . .
CEO
2%
..........................
36%
Other . . . . . . . . . . . . . . . . . . . . . . . . . .
4%
the CEO
succession plans, usually once a year or less or when a
change in circumstances requires it. Full boards in companies
with revenues of $50M-$99.9M were more likely (40%) to
review once a year.
16
11%
27%
13%
26%
Never . . . . . . . . . . . . . . . . . . . . . . . . . .
23%
Head of department
in use in Zachs
PLACE
41%
50%
Significant . . . . . . . . . . . . . . . . . . . . . .
Moderate . . . . . . . . . . . . . . . . . . . . . . .
Minimal . . . . . . . . . . . . . . . . . . . . . . . . .
36%
52%
12%
58%
PLACED
PLACED
56
2013 Deloitte Development LLC
2013 Deloitte Development
PLACED
17
Demographics
Owner/partner
CEO
President
Demographics
CFO
CIO
COO
Other C level
Financial Services
Retail/Wholesale/Distribution
Retired
Transportation
Business/Professional Services
Construction
Other
18
PLACE
Demographics sectio
Is your company public or private?
100%
Public . . . . . . . . . . . . . . . . . . . . . . . . . .
Private . . . . . . . . . . . . . . . . . . . . . . . . . .
10%
90%
Demographics sectio
De
1 ..............................
2 ..............................
3 ..............................
4 ..............................
5 or more . . . . . . . . . . . . . . . . . . . . . . .
31%
36%
24%
5%
5%
PLACED
2013 Deloit
19
Demographics
In which state is your companys headquarters located? [Number of respondents shown]
ME
1
WA
6
MT
3
MN
10
OR
4
MI
5
IA
2
NE
1
NV
3
NY
25
WI
6
SD
2
IL
23
CO
1
CA
35
MS
1
TX
14
OH
18
IN
3
WV
1
AL
2
VA
1
RI
1
NJ
5
NC
7
TN
2
OK
1
AZ
4
PA
7
MA
5
SC
1
MD
5
GA
6
LA
2
FL
8
HI
1
PLACE
20
Contacts
Tom McGee
National Managing Partner
Deloitte Growth Enterprise Services
Deloitte LLP
tmcgee@deloitte.com
Bob Rosone
Director
Deloitte Growth Enterprise Services
Deloitte LLP
rrosone@deloitte.com
Perspectives
This white paper is just one example of Deloitte research
on topics of interest to mid-market private companies.
Presented by Deloitte Growth Enterprise Services,
Perspectives is a multifaceted program that utilizes live
events, signature reports, research publications, webcasts,
and other vehicles to deliver tailored and relevant insights
in an integrated fashion.
Please visit our Perspectives library on the Deloitte Growth
Enterprise Services website (http://www.deloitte.com/us/
perspectives/dges) to view additional material on issues
facing mid-market private companies.