de nt ok

t u
S H an d bo

Committed to Tourism.
Committed to You.

Telephone:
(868) 660-2196/2352.
Facsimile: (868) 660-2197.

E-mail: info@tobagothti.com.
www.tobagothti.com.

P.O Box #131, Scarborough.

Tobago. 2009-2010 ©
West Indies.
 STUDENT RESPONSIBILITY STATEMENT
Students are responsible for knowing and adhering to the policies, deadlines and
procedures contained in this Handbook, their Curricula and the Academic Calendar.
Most advisement and registration problems can be averted by careful reading of the
various publications.
Students may receive credit only for those courses for which they are properly registered
and assume academic and financial responsibility, unless they officially cancel
registration according to the established policies and deadlines.

The Tobago Hospitality & Tourism Institute reserves the right to change fees, academic calendar,
curricula, degree & certificate programmes, degree & certificate requirements, graduation
procedures, any other requirement affecting students and withdraw courses at any time. Change
will become effective whenever the appropriate authorities so determine and will apply to both
existing students and those registering.
The provisions of this Handbook do not constitute a contract, expressed or implied, between any
applicant, student or faculty member and the Tobago Hospitality & Tourism Institute.
 STUDENT RESPONSIBILITY STATEMENT
Students are responsible for knowing and adhering to the policies, deadlines and
procedures contained in this Handbook, their Curricula and the Academic Calendar.
Most advisement and registration problems can be averted by careful reading of the
various publications.
Students may receive credit only for those courses for which they are properly registered
and assume academic and financial responsibility, unless they officially cancel
registration according to the established policies and deadlines.

The Tobago Hospitality & Tourism Institute reserves the right to change fees, academic calendar,
curricula, degree & certificate programmes, degree & certificate requirements, graduation
procedures, any other requirement affecting students and withdraw courses at any time. Change
will become effective whenever the appropriate authorities so determine and will apply to both
existing students and those registering.
The provisions of this Handbook do not constitute a contract, expressed or implied, between any
applicant, student or faculty member and the Tobago Hospitality & Tourism Institute.
 Table of Contents
Letter from The Chief Executive Officer 1
Welcome from the Student Services Coordinator 2
Five Keys to THTI Success 3
THTI History 4
Campus History 5
The Student Services Department 7
Counselling Services 8
Facilities 9
Campus Map 10
Computer Lab 11
Information Resource Centre 12
Questions? Entry Requirements 13
Step Up 13
Concerns? Admission 16

Ideas? Regulations
Identification Card
16
18
Please do not hesitate to Fees 19
contact us Financial Aid 19

Student Services Withdrawal/Leave of Absence

General Rules & Regulations
Student Conduct
20
21
22
660-2196/2352 ext 203
Dress Code 23

studentservices@tobagothti.com Kitchen Rules 24

Accidents & Incidents 25
Programme Curricula & Changes 25
Examinations & Assessments 26
Exemptions 28
Grading System 28
Grade Point Average 30
Academic Status 32
Dean’s List 32
Dual Degrees 33
Graduation Requirements 33
I Swift 34
 Letter from the Chief Executive Officer SWIFT
SWIFT (Students Working Institute Functions Team) was developed in May 2008 as an
Dear Student, opportunity for students of the Tobago Hospitality & Tourism Institute to gain valuable hospitality
industry experience, all whilst earning a competitive hourly stipend. Monies earned can be valuable extra income
or applied to pay outstanding fees due to the Institute.
Welcome to the Tobago Hospitality & Tourism Institute (THTI). I thank you for choosing our organisation to help
guide you through your studies in tourism and hospitality. Interested students are placed into the SWIFT database and contacted on a function by function basis, to determine
their availability. The events may be held either on-campus or off-site and usually on evenings and/or weekends.
Tourism is the largest contributor to Tobago’s economy and is one of the fastest growing industries in the world.
Also, the Caribbean is the region most dependent on tourism in the world. The positions available under SWIFT are generally as follows and will vary according to the clients request:
• Waitstaff
The number of jobs available in the sector is almost immeasurable, from culinary arts to accounting, hotel manage- • Bartenders
ment to tour guiding, travel agency operations to scuba diving, the list is endless. The career opportunities are truly • Floor Supervisors
international and require a strong work ethic, a positive attitude, sophisticated technical skills and adherence to the • Line Chefs
highest industry standards. THTI can prepare you for success in this and the hospitality industries. • Prep Cooks
• Stewards
You have joined the THTI family at a very exciting time in its history. We are evolving to better provide for your • Maintenance/Clean-up Crew
needs as students by improving our human resources, upgrading our infrastructure and expanding our course offer- • Ushers
ings. You will see signs of this transformation as you move about campus and interact with your lecturers and other If you are interested, visit the Student Services Department and sign up today. It’s a great opportunity to add to
support staff. your resume, meet industry players, impress your
lecturers and earn extra income. Be one of the SWIFT!
A high point in our evolution was showcased on February 22nd, 2008, when we opened our new, spacious, first class
kitchen and restaurant facilities: the Top O’ the Mill Restaurant & Bar. This addition to the campus serves as a state
-of-the-art production kitchen and provides a superior training environment for advanced Culinary and Food &
Beverage students. This facility will equip you to work in any modern kitchen facility in the world.

In addition, we have also constructed a training kitchen with a station layout that allows for miniature production
units centred around the individual student so that personal attention can be given as students are taught the most
basic culinary skills.

Our tourism and hospitality programmes are taught by qualified and experienced staff, and guest lecturers are used
frequently to provide industry relevant teaching. In 2009, THTI became the first indigenous Tobagonian institution
to be registered with the Accreditation Council of Trinidad and Tobago, and one of the very few nationally to
become a full accreditation candidate.

As we seek to truly fulfil our mission of ‘developing the human resource capacity by providing relevant pro-
grammes and courses, being a repository of information for the industry; using high quality teaching staff, state-of
the-art infrastructure and facilities and providing quality service within a professional and hospitable environ-
ment’, we are pleased to have you with us and hope that your THTI journey will be a fruitful and rewarding one.

Best wishes,

Wayne Pierre
Wayne Pierre MSc. BA.
Chief Executive Officer
Tobago Hospitality & Tourism Institute

1 34
 Dual Degrees Welcome
For a student to be allowed to pursue two (2) degree programmes simultaneously at the Institute, he/she from the Students Services Coordinator
must apply in writing to the Student Services Department, stating the name of the additional programme and why
they should be allowed to do so.
A warm, hearty welcome to the Tobago Hospitality & Tourism Institute. We strongly believe that the most
The criteria for a student being considered to pursue a dual degree/certificate are: important element in our organisation is our student body, and this is the philosophy the Student Services
Department operates on.
•a full or part-time student taking a normal semester course load, in good standing,

•a minimum CGPA of 3.50 for at least two (2) semesters, and We are professionals who work with you, our student, to solve problems and to find the answers to your questions.
I encourage you to make full use of the resources available at Student Services and its publications, rather than
•written recommendations from lecturers of core courses. relying on second hand information.

The student’s request along with supporting documentation will be presented to the Academic Committee for
review. If approved, a new course schedule, including possible time frame for completion will be developed and
discussed with the student.
Any overlapping courses required for both degrees may only be taken once. However, core and required courses
taken for one degree CANNOT be used as electives for the second degree.
Graduation
If you have concerns or questions concerning: transcripts, student records, graduation application, change in
contact information, your courses, examinations or any other issue...please let us help you. The department
functions using the policies and procedures published in this Handbook, so it is important that you familiarise
yourself with them to avoid any disappointments or difficulties during your stay at THTI.
As the Institute continues to evolve and grow we ask for your support and patience. I am committed, along with
my department, to providing the students at THTI with the best possible service. If you have suggestions as to how
we can improve or if you would like to pass along a compliment about a staff member who has been particularly
helpful, please contact us at studentservices@tobagothti.com.
It's our aim to provide a smooth and rewarding experience for our students as they achieve their educational goals.
My staff and I look forward to assisting you with your academic endeavours.

Requirements
In order to graduate, students must: Jacqueline Adams
Jacqueline Adams BBA
•Earn a minimum cumulative grade Student Services Coordinator
point average of 2.0 at the completion Tobago Hospitality & Tourism Institute
of all courses outlined in the specific
curriculum of the Associate Degree or a
Certificate.

•Fulfil all of the prescribed requirements

of the specific program including
courses, credit hours, grades and intern-
ships.

•Earn the minimum number of credits in

the specific Associate Degree or
Certificate.

•Submit a Graduation Application Form for an Associate or Dual degree with Student Services, the semester prior
to the anticipated graduation date (Check the Academic Calendar for dates).

All financial obligations to THTI must be fulfilled before a student is issued a diploma and/or certificate.
33 2
 Five Keys
to THTI Success
•READ the Handbook•
And read it well! The information will help make life at THTI productive and easy for you. You’ll learn the
requirements of your programme of study and the Academic Standards of Progress. You’ll know all the
procedures for changing your courses or deferring studies, all the services available to you on campus
and much more!
•USE Student Services•
The Student Services Department at THTI is fully equipped and happy to provide you with personal and
academic counselling, as well as, information on Financial Aid for tuition. You can also be a part of student
governance through the Student Council and sign up to be a part of major Institute functions through
SWIFT (see page 30).
•ATTEND Classes•
Attendance is very important. Not only will you miss out on vital information taught, but a minimum of 75%
class attendance is required to complete your course and you may end up with a low or failed grade. Being
excessively late or leaving too early can also count as an absence. The attendance policy can vary from lecturer
to lecturer.
•MANAGE Your Time Wisely•
Reading your course outlines for assignments and exam dates, arranging class schedules to not conflict with
your work schedule and making time each week for studying, family, work and friends will all help you to
effectively manage your time. Don’t hesitate to seek academic assistance early and set priorities and limits for
yourself.
•TAKE CHARGE to Ensure Success•
Take personal responsibility for your education. Ask questions if you do not know or understand anything, know
your lecturers and make sure they know you. Study and review your work each day. Plan ahead! Don’t procrasti-
nate. Complete all your assignments on time. Only register for as many classes as you can properly manage.
Maintain a G.P.A (see page 26) of 2.0 or higher to avoid Academic Probation or Suspension.
3
Academic Status
A student in good standing is one who has a cumulative GPA of 2.0 or higher. Students, who fail to
maintain this standard will, in the normal course of events, receive notice of the following:
• Academic Warning (Cum. GPA of 2.0, semester GPA below 2.0) on the first occasion.
A notation in placed on the student’s academic record and on the student’s grade slip for that semester. The
student will be strongly advised to counselling via the Student Services Department, and will have one (1) semes-
ter to improve his/her performance.
• Academic Probation (Cum. GPA below 2.0) on the second occasion.
A notation is again placed on the student’s academic record and the student’s grade slip for the semester. The
student’s course load will be decreased and courses will be chosen that will allow for maximum success.
• Academic Suspension on the third occasion.
Students who have been on academic probation for one (1) semester with no improvement in their performance,
will be suspended from the Institute for the period of one (1) semester. Students with extenuating circumstances
such as illness, serious injury and the like, may appeal in writing to the Academic Committee for a review of their
status. If the appeal is approved, a special schedule of courses and goals will be developed to aid the student in
returning to good academic standing.
Students who have been suspended will have the designation ‘AS’ recorded in their academic records and are
deemed to have failed.
Dean’s List
Being selected for an Honour Roll (a.k.a the Dean’s List), says to the student population, Institute administration,
stakeholders, general public and other institutions that the student has been able to effectively transition into
tertiary education and excel whilst doing it.
The criteria for the Honour Roll list are as follows:
•Minimum semester GPA of 3.50
•Student must be registered for a full course load (minimum 12 credits Full time; minimum 8 credits Part time
•Student must be enrolled in an Associate Degree or Certificate Programme.
•There must be no outstanding or supplemental grade, or grades below a ‘C’ in any course attempted during the
semester.
Honour Roll students will be recognized every semester in a simple ceremony, with each honouree receiving a
certificate. Decisions for inclusion of students on the Honour Roll for any semester are made by the Academic
Board.
32
 How do I calculate my G.P.A?
THTI History
SEMESTER ONE
QUALITY The Tobago Hospitality & Tourism Institute (THTI) was born out of a tripartite effort among the Inter-American
LETTER GRADE POINTS Development Bank (IDB), the National Government and the Trinidad and Tobago Hotel and Tourism Association
COURSE CODE & NAME CREDITS
GRADE POINTS =Credits x (TTHTA). Formerly known as the Trinidad & Tobago Hospitality and Tourism Institute - Tobago Campus, this
Grade Points educational establishment was founded to address the need for trained professionals in the growing tourism and
FS 101 Freshman Seminar 0 A+ 4.00 0.00 hospitality industries; a definite priority, as the twin island Republic of Trinidad and Tobago sought to compete in
GE 100 English & 3 D 1.00 3.00 a globally competitive market, alongside other Caribbean islands.
Communication
GE 102 Foundation Maths 0 A 4.00 0.00
GE 104 Applied Information 3 C 2.25 6.75 An IDB grant of two million United States dollars ($2,000,000.00USD) was realized for both Trinidad and
Technology Tobago campuses and under the headship of Mr. William Aguiton, then chairman of the TTHTA; a project agree-
ment was developed which identified the following mission: To develop for the hospitality and tourism sector an
GE 254 Caribbean Studies 3 B 3.00 9.00
education and training system that was industry driven; the project execution unit was established in September
CFB 111 Food Preparation I 4 C- 2.00 8.00 1996.
TOTAL 13 26.75
SEMESTER ONE GPA During December 1996 and January 1997, stakeholders from industry, education and government arenas, both in
Total Quality Points ÷ Total Credits (Attempted) = 26.75 ÷ 13 = 2.06 Trinidad and in Tobago, were invited to give their valuable contributions to the development of the strategic plan
CGPA = 2.06 for the new institution. The final version of this plan was completed in February 1997 and presented to the newly
appointed Board of Governors of the Institute and to the Board of Directors of the TTHTA.
SEMESTER TWO
QUALITY
LETTER GRADE POINTS The TTHTI - Tobago Campus was established with the Tobago Chapter of the TTHTA (now the Tobago Hotel
COURSE CODE & NAME CREDITS and Tourism Association) as its direct custodians. The first Board of Directors was installed and the Tobago cam-
GRADE POINTS =Credits x
Grade Points pus was officially opened in September 1997.
BC 150 Intro. To Hospitality & 3 XS 0.00 0.00
Tourism In the year 2003, the Tobago House of Assembly (THA) agreed to assist with the funding of the Institute. In 2005
CFB 103 Sanitation, Safety & 3 A- 3.50 10.50 the THA assumed a greater management role in an effort to make training programmes more readily available to
Hygiene Tobagonians. On May 31st 2005 a new Board of Directors, comprising eleven competent and experienced indi-
CFB 101 Food Science & 3 F 0.00 0.00 viduals carefully selected by the THA, was inaugurated by Chief Secretary, the Honourable Orville London and
Nutrition Secretary for the Division of Tourism and Transportation (the Division under which THTI operates), the
Honourable Neil Wilson. On March 3rd, 2006 the organization’s name was legally changed to the Tobago Hos-
CFB 113 Baking Technology I 4 B+ 3.25 13.00
pitality and Tourism Institute and incorporated as a private company.
CFB 121 Menu Planning 3 C 2.00 6.00
CFB 112 Food Preparation II 4 B 3.00 12.00
As part of the dedicated and continuing effort to develop THTI into the Caribbean’s premiere tertiary level educa-
TOTAL 17 41.50 tional institution in Culinary Management, the Institute has made a number of revisions and improvements to its
academic offerings and facilities. For example, in 2006, THTI fully implemented the Caribbean Tourism Organi-
SEMESTER TWO GPA zation’s (CTO) Core Curriculum programme, thereby aligning courses with those taught at other institutions
Total Quality Points ÷ Total Credits (Attempted) = 41.50 ÷ 17 = 2.44 throughout the region. This allows students to seamlessly transfer between tourism training organizations, but
CGPA – Total Quality Points (all semesters) ÷ Total credits attempted (all semesters) = 68.25 ÷ 30 = 2.27 more importantly, it offers a wider, regional range of opportunities for employment.

Please note that ‘XS’ Grade is not calculated as part of the GPA because a supplemental exam will be taken and
then a final grade will be assigned; only then can the correct GPA be calculated.
Students are only allowed to repeat courses for which the grade ‘F’ has been received. Students are NOT allowed
to repeat courses to improve their GPAs.
A Memorandum of Understanding was also signed with the University of the West Indies (UWI), which allows
Associate Degree students to complete their Bachelor Degree with two years of further study: a 2 + 2 system. In
2009, THTI became the first indigenous Tobagonian institution to be registered with the Accreditation Council of
Trinidad and Tobago (ACTT), further highlighting the quality of our programmes and lecturers.

31
4
 W - Withdrawal Grade Points: Not Included
A notation reflecting a student's withdrawal from a course.
In July 2005, Mr. Christos D. Salvaris, a distinguished and certified Food and Beverage Executive,
with Masters in Professional Studies and a lecturer at the Centre for Hotel & Tourism Management, AS – Academic Suspension Grade Points: Not Included
UWI (Nassau, Bahamas) was contracted for one year. His primary objective was to conduct a needs A notation reflecting a withdrawal request from the Academic Committee from a programme of
assessment of the industry’s food and beverage operations and to assist THTI with an appropriate study due to poor performance.
response to the deficiencies identified. To this end the THA committed an initial investment of approximate TT$3
million towards the design and construction of a world class, state of the art production kitchen and restaurant. The P- Pass Grade Points: Not Included
Top O’ the Mill Restaurant & Bar and Training Production Kitchen, was subsequently opened on February 22nd, Awarded for a course taken by Challenge Examination and any course approved for Pass/Fail status by the
2008, after a total investment of approximately TT$10 million dollars. Academic Board.
This facility provides the ideal environment for advanced culinary students who want a truly modern, world stan- T - Transfer Grade Points: Not Included
dard, practical learning experience. The Institute is proud to be the only tertiary level institution of its kind on the Awarded for credits transferred from another institution.
idyllic island of Tobago fully catering to the dynamic needs of the hospitality and tourism industries. Our mission,
to continuously enhance the human resources on Tobago and in the Caribbean, to an internationally recog- EX - Exemption Grade Points: Not Included
nized standard, while fostering knowledge and appreciation of our unique cultural heritage, through innovative Awarded on the basis of success in prior learning at a post-secondary level.
and appropriate training and consulting to develop a sustainable future for the tourism industry.

Welcome to the THTI. Notes - Incomplete

Committed to Tourism. Committed to You. An Incomplete Contract form detailing the work to be submitted for completion as well as the deadline for such
work must be signed by the student, Instructor and Faculty Dean and submitted to the Student Services Depart-
ment with the grade sheet for the course. An 'I' grade that is not changed by the instructor by the end of the next
Campus History regular semester automatically converts to a ’F’.

The Tobago Hospitality & Tourism Institute is nestled in the tranquil hillsides of Mount Saint George, Blenheim,
Tobago, just north of the picturesque Hillsborough Bay.
Grade Point Average
The sprawling and scenic campus sits on over ninety nine (99) acres of land that once formed part of the Mount The student's standing is calculated in the form of a
Saint George Estate and Sugar Works plantation. Historic ruins of the sugar factory’s mill, machines and water Grade Point Average (GPA) and Cumulative Grade
wheels, storage basins and dam are located north of the Campus, a short trek down from the aptly named Top O’ Point Average (CGPA).
the Mill Restaurant and Bar.
Grade points are awarded on the basis of the final grade
assigned by the course instructor. The GPA is deter-
mined by dividing the grade points obtained by the
credit hours attempted (not credit hours earned). The
CGPA is calculated by taking into account all the
courses taken—from the student’s first semester at
THTI.

In the case of repeated courses, only the new grade will

be used in the calculation of the GPA and CGPA;
however the failing grade will remain on the student’s
academic record. The THTI grade point average is
determined by using only work attempted at THTI.
The plantation and sugar factory Both the GPA and CGPA are given to two decimal
began operation in the late nineteenth points.
century and were powered by the
water supply of the adjacent East Hillsborough River.
Any grade from A+ to D, XS and F are taken into
account in the calculation of both GPA and CGPA. Special grades (I, T, EX, W, and AS) are not used as part of
The factory complex transported sugar cane into the mill from the fields and transported the finished products out
the GPA or CGPA calculation. The most recent grade obtained for a repeated course is used to calculate the
of the complex, to the sea port for export to other Caribbean islands and Europe; the first shipment of sugar left
CGPA. All other grades are shown on the students' transcript, but do not affect GPA and CGPA.
Tobagonian shores from the nearby bay, Granby Point.
5 30
 Grade A+ Grade Points: 4 Number Range: 95-100 The ruins of the Mill and the banks of the river add to the unique natural beauty of our campus.
Exceptional mastery of subject matter, principles, techniques and application. Superior ability to Imagine enjoying lunch from the Sugar Mill cafeteria while sitting next to relics of the original Sugar
organise, analyse, and synthesise and integrate ideas. Reliability in attendance and attention to Mill factory! Or perhaps studying for finals with the sound of the East Hillsborough river burbling
assignments. behind you.
Grade A Grade Points: 3.75 Number Ranges: 90-94
Excellent knowledge of subject matter, principles, techniques and application. Superior ability to organise, analyse, For decades, up until early 1997, the site was home to the Trinidad and Tobago Youth Camp – a trade school
synthesise and integrate ideas. Reliability in attendance and attention to assignments. facility teaching young men skills in Carpentry, Plumbing, Masonry and Auto Mechanics. However, with tourism
development on the rise and Tobago poised to become one of the leading destinations of choice, this was to
Grade A- Grade Points: 3.50 Number Ranges: 85-89 change; mid 1997 the facilities were handed over to the newly formed Trinidad and Tobago Hospitality and
Superior knowledge of subject matter, principles, techniques and application. Superior ability to organise, analyse, Tourism Institute- Tobago Campus.
synthesise and integrate ideas. Reliability in attendance and attention to assignments.
At that time, the only operational
Grade B+ Grade Points: 3.25 Number Ranges: 80-84 space available was the 2,000 ft²
Outstanding competence in subject matter, principles, techniques and application. Outstanding ability to organise, Auditorium building, and this
analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments. housed the Administrative,
Accounting and Student Services
Grade B Grade Points: 3.00 Number Ranges: 75-79 operations, as well as, day and
High level of competence in subject matter, principles, techniques and application. High level ability to organise, evening classes.
analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments.

Grade B- Grade Points: 2.75 Number Ranges: 70-74 How things have changed! The
Above average in competence in subject matter, principles, techniques and application. Above average in ability campus now hosts over 40,000 ft²
to organise, analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments of office and classroom space and
provides a fully equipped
Grade C+ Grade Points: 2.50 Number Ranges: 65-69 Information Resource Centre,
More than satisfactory competence in subject matter, principles, techniques and application. More than satisfactory wireless internet access, cafeteria,
ability to organise, analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments. comfortable class rooms, confer-
ence facilities, a training kitchen
Grade C Grade Points: 2.00 Number Ranges: 60-64 and a world class production and
Satisfactory competence in subject matter, principles, techniques and application. Satisfactory ability to organise, training kitchen and restaurant
analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments. facility.
Local fruit trees spot the landscape, benches face the grand Atlantic Ocean, the sun sets magnificently over the
Grade C- Grade Points: 1.75 Number Ranges: 55-59 western hills while the Northern Range mountains of the big sister isle Trinidad, peek over the horizon. Rivers,
Moderate competence in subject matter, principles, techniques and application. Moderate ability to organise, ana-
historic ruins, top notch restaurant and kitchen, comfortable classes, ample parking, wireless internet access…all
lyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments.
make THTI a campus beyond compare.
Grade D Grade Points: 1.00 Number Ranges: 50-54
Minimal knowledge of subject matter, principles, techniques and application. Barely passing performance overall.
Reliability in attendance and attention to assignments.

Grade XS Grade Points: 0 Number Ranges: 45-49

Inadequate knowledge of subject matter, principles, techniques and application. Inadequate ability to organise, ana-
lyse, synthesise and integrate ideas. Supplemental examination can be written.

Grade F Grade Points: 0 Number Ranges: 0-44

Unsatisfactory knowledge of subject matter, principles, techniques and application. Inadequate ability to organise,
analyse, synthesise and integrate ideas. Unfulfilled requirements.

I - Incomplete Grade Points: Not Included

A temporary notation awarded to a student receiving a passing grade for coursework but for whom extenuating
circumstances prevent completion of the remainder of the coursework prior to the submission of the final grade. See
Notes following. 29 6
 The Student Services Department Exemptions
MISSION AND GOALS Students can apply for an exemption from a THTI course/module by completing an Exemption
The mission of the Student Services Department of the Tobago Hospitality & Tourism Institute is to “provide effi- Form available at the Student Services Department.
cient and competent service to students, stakeholders and the general public through professional data and human
resource management services. Only relevant A-level and post-secondary qualifications can be used to apply for exemptions.

The department is ultimately responsible for ALL student records. Student Records can be defined as any informa- Pending deliberations, the student must attend classes. A decision will be made within two (2) weeks provided that
tion collected, assembled or maintained by the Institute. This includes documents, writings, letters, memoranda all the required documentation is provided. Students will be notified in writing by the Institute whether their
and other materials, written or otherwise, that directly or indirectly contain the identity of the student. Student request for exemption has been granted.
records are confidential.
An ‘EX’ grade will be given for each course for which an exemption was applied for and granted. Exemptions will
Student Services will place a hold on student records when students fail to meet certain obligations. A hold only be granted from year one courses and work experience does not qualify a student for an exemption.
prevents students from registering, graduating or receiving official transcripts. Students with holds also may be
withdrawn from classes under certain circumstances. A hold may be placed on records for a variety of reasons, Exemptions, once granted, will NOT be included in your GPA calculation. Exemptions translate as credits earned
including: and not as credits attempted, the latter of which is used in your GPA calculation (See Section: Calculating My
•Failure to return items to the library or to pay fines. GPA).
•Failure to submit required documents.
•Enrolment under false pretences.
•Disciplinary action.
•Incorrect address (mail returned).
Grading System
•Failure to pay a debt to THTI.
THTI uses letter grades and the four-point maximum grading scale. Grade 'A+' is the highest possible grade and
grades below D are considered failing.

Services Offered The following table is the grading system of THTI and the letter grade explanations
As aforementioned, the Student Services Department is responsible for maintaining all student records. Students
should contact Student Services in order to:
GRADE
•Submit an Application for Admission. LETTER GRADE MARKS DESCRIPTION
POINT
•Apply for Re-Admission.
•Submit Change in Registration, Add/ Drop and/or Pre-Registration forms.
A+ 4.00 95-100 Excellent
•Verify enrolment, course schedules and registration information.
A 3.75 90-94
•Submit an application for graduation.
A- 3.50 85-89 Very Good
•Request Official and Student copies of THTI transcripts.
B+ 3.25 80-84
•Change their name, address, course or programme.
B 3.00 75-79 Good
•Request letters of enrolment for various embassies, immigration departments, Inland Revenue, local government
B- 2.75 70-74
agencies, employers, etc.
C+ 2.50 65-69 Satisfactory
•Collect Student Identification cards.
•Collect examination cards and grade slips.
C 2.25 60-64 Adequate
•Submit GATE Forms. C- 2.00 55-59
D 1.00 50-54 Marginal
XS 0.00 45-49 Supplemental
Requesting a Transcript F 0.00 0-44 Fail
When requesting a transcript, students must complete the Transcript Request form located at the Student Services
Department. Transcript orders take approximately one (1) week to be completed. Please visit us for further
details and pricing. 7
28
 Supplemental Examinations Counselling Services
A supplemental examination is a privilege extended to the student who receives a final grade of
45-49% in any course. In the case of projects, students are required to rewrite and submit the revised
version of the project within a three week period after permission has been received in writing. The Tobago Hospitality & Tourism Institute provides personalised counselling through the office of the Student
Counsellor, in the Student Services Department. This service is designed to assist students in their personal growth
•Only students earning a final supplemental grade “XS” will be allowed to sit the supplemental examination after process and to provide coping techniques in order to help them achieve a balanced and wholesome lifestyle.
paying the necessary fee to the Accounts Department and supplying the receipt to Student Services.
•Supplemental examinations are scheduled within the first two (2) weeks of the new semester. However, in the The counselling services offered include: personal , academic and/or career guidance counselling. In this capacity,
event that this is not possible, students are NOT allowed to attend the class for which the supplemental the Student Counsellor is equipped to address family e.g. marital, personal, secular, financial, relationship, stress
examination will be taken to refresh themselves with the material. related problems and issues. Please be assured that all matters are dealt with in the strictest confidence and stu-
dents are welcome to access this service.
•Students must check with the Student Services Department and the Institute Notice boards for the supplemental
examination period and dates. Please be advised that one should come in and set an appointment through the Student Services department; this is
•A student may be allowed one (1) supplemental in any one semester; otherwise, the privilege is withdrawn and done to guarantee that each individual will receive the most out of the counselling process.
the student is required to repeat the module. Students may not write more than one module supplemental in any
one semester.
•Failure in three (3) or more modules in a semester will result in the review of the student’s standing in the
programme by the Academic Committee.
•Students who have not met the required attendance and have not submitted the required amount of course work
will NOT be allowed to do supplemental examinations but must repeat the module.
•The letter grade penalty for the privilege of sitting a supplemental examination: – the student is downgraded to
the next letter grade e.g. if the student earns an “A” grade on the supplemental examination, then the actual grade
recorded will be “B+”. If the “XS” grade was attained, then it will be replaced by an “F” and the course must be
repeated.

Request for Review

Students requesting a review of the final letter grade received in a particular course (s) should follow this
procedure:
•Complete Grade Review Form available at the Student Services Department.
•Submit all graded coursework, projects, assignment and quizzes pertaining to the course for which the review is
being requested.
•The relevant fee must be paid to the Accounts Department and a copy of the receipt submitted along with
documentation.
•All requests for review must be submitted to the Student Services Department by the end of the first week of the
semester.

A meeting will be scheduled with the lecturer of the course, Faculty Dean, Student Services Coordinator and the
student to review the evidence and come to a resolution.

8
27
 Facilities Examinations & Assessments
Administration Centre/Block A All THTI courses require the assessment of students. Assessment is determined by any combination
This two storey building hosts a number of offices; these are as follows: of assignments, tests, papers, practical labs, participation, projects or examinations. Class attendance of at least
1st floor: •Reception: - Point of entry for all students and Institute visitors. 75% in each course is required to sit any final examination or submit any final project.
•Accounts •Human Resource Manager
•Executive Assistant to the Chief Executive Officer •Chief Executive Officer Within the first week of class, students will be provided with a copy of the course outline specifying the assess-
Ground floor: •Student Services •Student Counsellor ment criteria and weighting approved by the Faculty Dean and Academic Board. Students will also be informed, in
•Information Technology •Marketing & Communications writing, of the description, scheduling and weighting of assessment items that will count towards the final course
grade. The final grade awarded and the semester hour credits earned for each course will be recorded on a
Block B permanent student record (transcript).
This building contains four air-conditioned class rooms all named after local attractions, flora and fauna: the Mot
Mot, Sugar Mill, Humming Bird and Speyside Reef. There is also the Neil Wilson Student Activities Centre which
houses the offices of the Student Council and student computer terminals. It also provides lounging facilities and a
sales kiosk for Institute memorabilia and stationery, et cetera. Block B also hosts student lockers, washrooms and Examination Procedures (Finals)
one of the three official Notice Boards on campus.
•Students failing to write final examinations as scheduled may be allowed to re-sit the examinations at the con-
Information Resource Centre/Block C venience of the Institute. The student must be able to support such absence on medical grounds or emergency
A range of required and supplementary textbooks, dictionaries, periodicals, encyclopaedias, information files and situations, such as death in the immediate family.
newspapers can be found at the IRC. They also provide black and white and full colour printing, as well as photo-
copying services. IRC’s convenient operating hours make it easy for students to complete their research and as- •Students must present their Student ID and Examination Cards to be allowed into the examination room.
signments. (See page 11 for guidelines.)
•Students arriving late for examinations will NOT be allowed extra time. Also, students arriving later than thirty
(30) minutes after the start of a final examination will not be allowed into the examination room and must report
Faculty Building/ Block D immediately to the Student Services Coordinator. Any rescheduling of the examinations will be at the discretion
The offices of the Faculty Dean and Institute lecturers can be found here, along with the office of the Programme of THTI.
Assistant.
•Students are not permitted to leave the examination room unaccompanied. Students may not withdraw from the
Block E examination during the first or last ½ hour of the examination period.
This building accommodates the Cocrico, Quelbè and Arawak classrooms, while the Rain Forest room houses the
new computer laboratory. The lab is fully equipped with audio-visual equipment and modern desktop systems •Students are not allowed to bring the following items into the examination room:
which also provide access to the internet and foreign language learning software. An Institute notice board and -Bags/Handbags/Briefcases/Laptop Bags
washrooms complete the layout. -Pencil cases or any other containers
-Files, notes, text books, note books, folders, clipboards or any kind of paper
Heritage Auditorium
This is an iconic building on Campus, having at one time, housed all the administrative and operational activities -Cellular phones or pagers
of THTI. The 2,000 ft² space, which includes a stage and washrooms, hosts a variety of large Institute functions
and is also available to the public for rent. •Any student suspected of using unauthorised materials during the examination or is found with any such
material in his/her possession whilst in examination conditions, would be guilty of academic misconduct, and will
Top O’ the Mill Restaurant & Bar be reported to the Academic Committee for the relevant disciplinary procedure (See Section: Academic Integ-
This beautiful and newly renovated facility is the pride and joy of the Institute and appropriately sits at the crown rity ).
of our beautiful campus. It too hosts various Institute functions throughout the year, the training kitchen is for the
use of advanced Culinary Art and Baking students. It also houses the office of the Head Chef and other lecturers. •Students are NOT to schedule any plans for travel outside of Tobago before or after the FINAL timetable has
During school hours the restaurant also offers a cafeteria service for students, staff and the general public, from been posted on the Institute Notice boards. Planning to travel during the examination period is NOT an adequate
breakfast to dinner and even the quick snack between classes. The Top O’ the Mill restaurant is also available for excuse for missing a final examination, except in the cases of medical emergencies and special circumstances
the hosting of public functions, such as wedding receptions and corporate meetings. approved by the Academic Committee.
Block F
The Training Kitchen for Beginner Students and Stores department occupy this block. The training kitchen is designed with
a station layout that features miniature production units centred around the individual student. This allows for full interactive
participation by all students and personal attention from the lecturer, as basic culinary skills are taught. 9 26
 Campus Map
Accidents & Incidents
Students must ensure that they are registered on the Institute’s list of insured persons.
All accidents/incidents resulting in injury must be reported immediately to the Student Services Coordinator who
will in turn advise Administration. A written report must be submitted no later than seven (7) days from the date of
the accident or incident.

Visits to doctors resulting from any accident/incident must be evidenced by the appropriate medical report or
certificate and submitted to the Student Services Coordinator.

Programme Curricula & Changes

THTI reserves the right to make changes in its curricula and programme offerings to the benefit of its student
population. However, changes in curricula will affect students as follows:

•Students who have completed less than 50% of credits/courses under an old curriculum, will be automatically
required to adopt the new curriculum.

•Students, who have completed over 50% of a previous curriculum, can either remain on the old or switch to the
new curriculum. This decision must be made in writing and submitted to the Student Services Coordinator, for
final approval by the Academic Committee.

•Students deciding to remain on the old curriculum must complete their programme within the stipulated time
frame (full time/part time).

•In the event of a change in programme offering, e.g. the removal of a previously offered programme, the Institute
will continue to supply the relevant courses to students who have completed more than 50% of courses/credits.

•Students with less than 50% completion of courses in the discontinued programme will automatically be
re-directed to the closest programme currently being offered.

25 10
 Computer Lab Kitchen Rules
• Students are expected to wear their complete chef uniform for all kitchen practical classes.
• Students are to have proper footwear for the kitchen areas, that is, leather top, closed toed shoes with grip soles.
• All students must be properly groomed. Moustaches must be properly trimmed and maintained and must not
exceed the width of the lips, if beards are worn, they must be covered, no exceptions.
• Students must be equipped with a complete set of tools for each lab, (baking and food preparation, etc.)
• Students are not allowed to wear jewellery, make-up nor nail polish while in lab. Finger nails must be neat and
trimmed, not exceeding the width of the cuticles.
• Personal bags are not allowed in the kitchen area. Students must ensure that their bags are securely stored as the
Institute will not be held responsible for missing or lost items.
• Any student arriving after fifteen (15) minutes from the scheduled start of practical classes will not be allowed
in the kitchen without a valid excuse (as deemed valid by the Lecturer). If you are running late please call or
leave a message with reception, security, other students or the Lecturer.
• At least 80% attendance is required for all practical classes. The instructor is not responsible if you did not
show up on any day an assignment is given.
The Block E, Cocrico room houses THTI’s Computer Lab. This facility can generally be accessed from Monday • Smoking is strictly prohibited in all kitchen areas.
to Friday 8 am to 7 pm; weekend operating hours vary to correspond with the class timetables set each semester.
• Students are not allowed to eat or drink during practical sessions, except where permission is granted or where it
Please contact the Student Services department for further information on hours of operation.
is part of the teaching assignment.
Each modern desktop has an internet connection and access to foreign language learning programmes. General
• Students are required to behave in a professional manner in the kitchen areas. Students may be asked to leave
guidelines for usage of the THTI Computer Lab are as follows:
•The computer lab is for students currently enrolled at THTI. the lab if found to be unprofessional and dealt with as per student regulations.
• The use of obscene language is strictly prohibited in all areas. Offenders will be dealt with according to student
•The THTI Student Identification Card must be presented when requested by a Lab Technician.
regulations.
•The computer lab is for academic purposes, therefore, a quiet atmosphere is required. • Students must abide by the Safety & Sanitation rules set by the Institute for all kitchen areas.
•Food and drink are not permitted in the computer lab. • Any student caught stealing or fighting will be dealt with as per student regulations.
•The use of cell phones is prohibited in the computer lab. It is distracting to other students and instructors so • Students not scheduled to be in the kitchen areas
please, take your calls outside. We also ask that you put your cell phone on vibrate mode. during a particular period, must first obtain permission
•Computer games are not to be played in the lab, if other students are waiting to do work. from the relevant Chef Instructor or Chef of the day
•Unauthorised copying and/or installing of unauthorised software is not permitted. This may also be a violation before entering these areas during said period.
of copyright laws. • Students must obtain permission from the Chef of the
•Tampering with current hardware or software settings will not be tolerated. day or Chef Instructor in order to leave the labs during
a practical session.
•Students found Internet surfing for personal reasons may be asked to leave. Preference is given to students do-
ing course related work over those engaged in personal computer use. • Visitors to students are not allowed in the kitchen.
• It is mandatory that each student possess a valid Food
•Personal files are not to be stored on the local drive C. The lab is not responsible for providing students with
Handlers Badge in order to operate in the labs.
diskettes or writable CDs.
•Children and friends of students are not allowed in the computer lab. The computer lab is an adult learning • Ensure that all gas and electrical units are switched or
environment, and is not suitable or safe for children. turned off before leaving the lab.
•DO NOT leave your personal belongings at the computer. Anything left behind will be sent to Student Services • Any student wanting to take anything out of the
for collection. kitchen must first get permission from the Chef In-
•Profanity will not be tolerated. structor.
• Cellular phones are not permitted during labs.
•Disruptive and noisy students will be asked to leave and Security may be called in such situations.
•Viewing and printing pornographic images is not acceptable or permitted.
11 24
•Sleeping in the lab is not permitted.
 •Social visits to students at the Institute during and after classes shall not normally be permitted.
Persons paying personal visits to students at the Institute (apart from attending functions) must be
cleared by the Administration office before meeting with the student.
Information Resource Centre
•Telephone calls
of emergency.
to students from outside the Institute are not normally permitted, except in cases Main Library
The many sources of information, services available and guidelines are listed here for you. For further assistance,
the experienced staff of THTI’s Main Library will be happy to help you.
•Unless specifically required to do so, students may not normally enter areas of the Institute deemed unauthorized
for entry. SOURCES OF INFORMATION
Textbooks Dictionaries Periodical Encyclopaedias
•Male students are not allowed to enter the female changing areas nor the female students, the male changing Information Files Newspapers Computer Lab
areas.

•Students are not to engage in unsanctioned and frivolous scribbling on whiteboards. LIST OF SERVICES
Request Services Reference Services Photocopying Services
Lending Services Reference Query Services

Dress Code
THTI’s dress code for students is based on the theory that
learning to select attire appropriate to specific occasions
and activities is a critical factor in the total educational
process. Understanding and employing these behaviours Library Rules
not only improves the quality of one's life, but also con-
tributes to optimum morale, as well as, embellishes the
•Students may borrow books from the library with a current THTI
overall campus image.
Student ID
•A maximum of two (2) books can be borrowed at any one time
THTI encourages individualism, whilst expecting that all •A two (2) day loan period is given for books and periodicals
students will respect themselves and each other’s •The over due book fine is $5.00 per day, per book
religion, personal beliefs and choices. However, strict
dress code policies are required for students who are •Additional books cannot be borrowed if overdue books are not
participating in practical culinary and food & beverage returned and fines paid
courses. •Bags are NOT allowed into the Main Library and must be stored in
the lockers provided
•Cell phones are to be switched off and not used in the Main Library
Examples of these guidelines are:
•Photocopying & Computer Printing Services are available upon
•No finger nail polish or nail extensions. request—Please visit the Library for further information and pricing.
•No Jewellery.
•No facial hair (in keeping with industry standards).
•Neatly combed hairstyles that can fit under hats and
nets.

A complete list of guidelines concerning practical courses

is included in the registration packets for the relevant
programmes/modules.
23 12
 Dishonesty:- the use or attempted use of unauthorized aids in examinations or other academic
exercises submitted for evaluation. For example:
Entry Requirements •Fabrication, falsification, or misrepresentation of data, results, sources for papers or reports.
•Copying from another student’s work.
Admission to THTI is based on satisfaction of the following prerequisites:
•Actions that destroy or alter the work of another student.
ASSOCIATE DEGREE
•Making a false report of academic dishonesty.
Five (5) C.X.C. General
•Dishonesty in requests for make-up exams, for extensions of deadlines for submitting papers or in any other mat-
Proficiency/G.C.E. ‘O’ Levels,
including Math & English. ter relating to a course.
Grades One (1), Two (2) or Three (3)/
A, B or C
*Step Up—Minimum eighty (80)
points*
Course-Specific Expectations
The instructor of record is responsible for determining and communicating course-specific academic integrity
CERTIFICATE expectations. They will state, in writing, course-specific expectations, particularly those regarding use of sources
Three (3) C.X.C General Proficiency/ and collaboration. Students are responsible for consulting their instructors for any clarification needed on
G.C.E. ‘O’ Levels, academic integrity standards, including those set forth in this policy and those that are course-specific.
including Math & English. General
Grades One (1), Two (2) or Three (3) / Collusion is assisting or attempting to assist another in an act of academic dishonesty. Collusion is distinct from
A, B or C collaborative learning, which may be a valuable component of scholarly development.
*Step Up—Minimum fifty (50)
points*

MODULES
Secondary School Attendance up to
Student Conduct
Form 4.

Deportment
Students of the Tobago Hospitality & Tourism Institute are at all times expected to conduct themselves in a
professional and respectable manner reflective of the standards required for the Institute and the hospitality and
tourism industries.

*Step Up*
Our new Step Up facility uses a point system (see page 14) that allows persons with little or no C.X.C passes to
register for foundation and module courses at the Institute. In as little as two or three semesters they can qualify
for admittance to a degree or certificate programme.
To be eligible to Step Up you should:
• be at least twenty one (21) years of age before the date of application,
• have a Secondary School Leaving Certificate, and
• have at least two years of work experience in the hospitality or tourism industry.
To apply, submit a completed Application Form with your resume and two (2) references – one (1) professional
and one (1) character. All Step Up applications are evaluated on a case by case basis so there will be an interview
with our Admissions Panel. Upon acceptance, you will be automatically registered for the Foundation Math and
Foundation English courses.
13
In this regard the following guidelines are to be strictly adhered to:
•Smoking is strictly prohibited in classrooms, corridors, laboratories and Administration areas.
•Students may not litter the premises or deface any of the Institute’s property. Any student found guilty of
wilfully damaging the Institute’s property shall be held liable for replacement of such property and may be
subject to suspension or immediate expulsion.
•Students are not allowed to sit on desks and tables throughout the Institute.
•Any act of vulgarity, violence, stealing or cheating on examinations on the part of a student may result in his/ her
suspension or immediate expulsion from the Institute, after due process has been carried out.
•Students may not disrespect Instructors by using obscene or abusive language or engaging in arguments with
them. Failure to comply will result in suspension or immediate expulsion from the Institute, after due process has
been carried out.
•Any student convicted of a criminal offence during his or her tenure at the Institute shall be requested to with-
draw from the Institute, after due process has been carried out.
22
 General Rules & Regulations Certificate programme students who complete their course of study and would like to Step Up to
the Associate Degree programme must meet the following criteria to be eligible:
•Have a cumulative GPA of at least 3.00.

Attendance •Grades of B- and above in all core courses.

•Recommendations from lecturers.
Students are required to attend all classes, seminars and laboratory periods as indicated in their respective You then apply by submitting a formal request for promotion to an Associate Degree and the Academic Committee
programme schedules and as published from time to time by the Institute. will review all documentation received.
75% Attendance in each course is required to be able to sit the final examination or submit the final project
for each course.

Excuse letters supported by medicals, death certificates, et cetera, will be necessary for absences from classes of
more than two (2) consecutive days. Death certificates will be accepted for immediate family members only
(mother, father, brother, sister or child). Absences of up to two (2) days require no medical or excuse but will be
recorded absences. Four (4) arrivals at classes more than ½ hour after the scheduled start will be counted as one
(1) full session’s absence.

Where a student is unavoidably absent for an assessment and the Institute is notified up to an hour before midterm
or final examinations and established regulations are followed, arrangements will be made at the convenience of
the Institute to have such an assessment rescheduled or marks redistributed on the recommendation of the Instruc-
tor. The decision to re-sit the assessment will be made on a case by case basis and a re-sit is not guaranteed.

Academic Standards \Entry Point System

Academic integrity is expected of every THTI student in all endeavours. This includes a commitment to the Applicants not satisfying the necessary entry requirements for our Associate Degree or Certificate programmes are
values of honesty, trustworthiness, fairness, and respect. In addition, each student has a right to expect the highest evaluated using the following entry point system:
standards of academic integrity from all other students. •Secondary School attendance up to Form 4 5 points

•Each C.X.C/O’Level-Grades 1, 2, 3,/A, B, C 10

An individual’s academic dishonesty threatens and undermines the mission of the THTI. It is unfair to other Advantage/Bonus Points
students who do not cheat, because it devalues efforts to learn, to teach and to conduct research. Academic dishon- ⇒Distinction in General Math or English 2
esty interferes with moral and intellectual development and poisons the atmosphere of open and trusting intellec- ⇒Home Economics and/or Food & Nutrition 2
tual discourse.
•Pitman Certificate
⇒Elementary 5
⇒Intermediate 7.5

Academic Integrity Expectations ⇒Advanced

10

•THTI/TTHTI Module (Grade ‘B’ or higher) 12.5

Academic integrity is violated by any dishonest act which is committed in an academic context including, but not
limited to the following: •Each ‘A’ Level subject - A,B or C 15

Plagiarism:- the use of someone else’s language, ideas, information, or original material without acknowledge- •Craft Level – One Year (MUST,YTEPP, Servol, or NESC) 30
ment the source.
•Technician’s Diploma 80
Examples of plagiarism: The paper submitted is downloaded from an Internet source; it contains part or all of the
writings of another person (including another student), copied without citation; it contains passages that were cut •Cipriani Labour College Short Course or CCC Core Modules 10
and pasted from an Internet source, without citation. 15-30
•UWI School of Continuing Studies course
•Hospitality or Tourism Industry Experience
⇒Less than six (6) months 5
⇒One (1) year 10
21 14 ⇒Five (5) or more years 50
 * Work experience must be directly related to the programme for which admission is being sought.
For example, a student seeking admission into the Culinary Arts/Cooks programmes, can use only
culinary or food preparation experience.
Relevant experience not listed below will be evaluated on a case by case basis. Cruise Ship experience
will also be considered.
PROGRAMME RELEVANT EXPERIENCE
Culinary Arts/Cooks Line Cook, Prep Cook, Sous Chef, Chef
Hospitality Studies Line Cook, Front Desk Clerk, Restaurant Wait
Staff, Food & Beverage Supervisor, Activities
Desk staff, Reservations Clerk, Travel Agency
Clerk, Events Assistant, Bar Manager, Purchas-
ing Clerk, Housekeeper
Tourism Studies Activities Desk Staff, Reservations Clerk,
Travel Agency Clerk, Front Desk Clerk, Events
Assistant
Food & Beverage Operations/ Restaurant & Bar Wait staff, Food & Beverage
Food & Beverage Supervision Supervisor, Room Service staff, Bartender,
Purchasing Clerk
Tour Guiding Front Desk Clerk, Tour Guide staff (e.g. Bus
Driver), Hotel Concierge, Activities Desk Staff
Front Office & Travel Agency Operations Front Desk Clerk, Receptionist, Hotel
Concierge, Travel Agency Clerk, Housekeeper
Baking & Pastry Arts Line Cook, Prep Cook, Sous Chef, Chef
15
All documents must be received within the first two (2) weeks of each semester and any student
not submitting such will be responsible for payment of all applicable tuition fees.
Even further assistance is available to citizens of Trinidad & Tobago who are resident in Tobago.
The Tobago House of Assembly offers financial aid for other expenses such as, but not limited to: travelling
expenses, books and uniforms.
For further information, please contact:
Human Resource Development Officer—Applications,
THA—Office of the Chief Secretary.
Financial Assistance Unit,
Solomon’s Building,
28 Government House Road,
Scarborough.
Tobago.
Telephone: 639.1558/ 639.3421/ 639.3876/ 639.2113
Withdrawal/Leave of Absence
A withdrawal is, in one instance, when a matriculated student officially removes himself/herself from the Institute.
Non-attendance does NOT constitute an official withdrawal from the Institute; this is not to be confused with
dropping a class.
To officially withdraw, a student must complete a Withdrawal form available at the Student Services Department
and submit it within the first three (3) weeks of the semester. The student will then be entitled to receive a refund,
less 10% of the tuition fee. If a withdrawal request is placed after the third week, there will be no refund.
The deadline for all official withdrawals must be made before Mid Term examinations are held at the Institute.
This student will receive a ‘W’ grade for all registered courses. If a student unofficially withdraws, that is: stops
attending classes, completes little to no coursework and/or sits no examinations, no refund will be granted and the
student will receive an ‘F’ grade for all registered courses.
In the other instance, a student who is suspended from a programme due to poor academic performance over time,
will be informed of this by the Institute in writing. Academic suspension will be placed on his/her academic record
and he/she will not be allowed to resume the programme before the passage of one (1) academic year.
In both instances, should the programme curriculum change, the student will be required to follow the new
curriculum.
20

Fees
You can contact Student Services for a list of current fees, please note:
• Your Caution Fee is refundable at the end of your programme, after checks have been made through the Student
Services Department to ensure that there are no debts outstanding.
•Certificates will not be issued to persons who have not fully paid all outstanding dues.
•Persons pursuing more than one module in a semester will pay the part time tuition fee.
•Application Fee - $25.00 is to be paid by all applicants.
•Supplemental Examination Fee - $75.00.
•Project based Supplemental Examination Fee - $150.00.
•Replacement of Identification Card - $25.00.
•Request for examination review - $50.00.
•Locker Fee - $35.00 per semester (optional for modular students).
Information regarding individual module costs is available upon request.
Financial
Aid
The Government Assistance for Tuition Expenses (GATE) programme
is available to all citizens of Trinidad & Tobago who are registered under
Associate Degree and Certificate programmes at the Tobago Hospitality &
Tourism Institute. Under this programme, tuition expenses are 100%
covered for Associate Degree students and 50% covered for Certificate
students.
To access this you must:
1.Complete a GATE form during the registration period (prior to the
beginning of each semester) available at Student Services.
2. Submit it to Student Services, along with a copy of your Trinidad &
Tobago birth certificate OR a copy of your Trinidad & Tobago National
Identification card.
Please READ all the stipulations of the GATE programme (located at the back of the form) prior to signing.
Any further clarification can be obtained from the Student Services Coordinator.
19
Admission
Categories of Student
° Matriculated Student - one who has been accepted for admission to the Institute, has registered in a
curriculum and is pursuing courses toward a degree or certificate.
° Non-matriculated student - one who has not yet been accepted for admission to the college, has lost
matriculated status by not enrolling in coursework for one semester or has been suspended from a
programme because of failure to maintain good academic standing. This term also applies to students who
are taking courses for their own interest and not towards any degree or certificate.
° Step Up Student - one who is at least twenty one (21 )years of age before the date of application, has
completed secondary school as evidenced by a School Leaving Certificate and has at least two (2) years
working experience in the hospitality or tourism industry.
° Transfer Student - a student who has earned credits at another tertiary institution and seeks admission to
the THTI.
° Full-time Student - one who is enrolled in a full-time course of study comprising of twelve to eighteen (12
-18) credit hours per semester. A full-time student who wishes to take more than eighteen (18) credit hours
per semester must have a minimum cumulative GPA of 3.00 and permission from the Academic
°
Committee, through the Student Services Coordinator.
Part-time Student - one who is enrolled in a part-time course of study comprising of nine to eleven (9-11)
credit hours per semester. A part-time student who wishes to take more than eleven (11) credit hours per
semester must have a minimum cumulative GPA of 3.00 and permission from the Academic Committee,
through the Student Services Coordinator.
Deferrals
Students who have been accepted at the Institute but are unable to commence studies in the designated semester
are required to submit documentation detailing the reason.
Deferral of admission is usually granted on the grounds of health problems, conflicting work schedules or
emergency travel out of the country. A tuition deposit of 15% is required to secure the student’s position. A
deferral is only for a period of up to one (1) academic year or two (2 ) semesters. A student must re-apply for
admission to the Institute if they have not registered within the academic year of acceptance.
Where there is a curriculum change during the deferred admission period, the student will be required to follow
the new curriculum.
Registration
All students must register during the designated registration period. A student will only be considered for
registration once:
• all fees have been paid,
• GATE forms submitted and/or Student Payment Contracts signed,
• and Course Registration Forms have been completed.
16
Tuition and other fees are payable in accordance with the relevant payment schedule which can be
obtained from the Student Services Department. No student will be allowed to attend a course for
which he/she has not registered and each student must show his/her Registration of Courses form as
proof of registration before he/she is admitted into a class.
All students gaining admission to the Institute are required to undergo Medical Examinations as indicated in the
letter of admission. Students pursuing programmes of more than one (1) year duration are required to re-submit
medical reports after each year of continued enrolment at the Institute.
Re–admission
A student in good standing, who withdrew from the Institute by personal choice and desires to
return after an absence of less than two (2) years, can submit a Re-Admission form available along with the
necessary re-admission fee. If the absence was more than two (2) years, then one must re-apply to the Institute and
pay the required application fee. If he/she has attended another institution/college/university, a transcript is
required, one is also required to provide two (2) referrals to the Institute.

Changes in Registration
Changes in Personal Information
Changes in address, contact number(s), email address or name (due to marriage, divorce or other reasons) must be
sent in writing to the Student Services Coordinator, along with the appropriate official documents (applicable to
name changes). It is the student’s responsibility to ensure that the Institute is informed of such changes.
A student, who has been temporarily suspended from the programme, can re-apply after one (1) year. This
student’s application is then taken before the Academic Committee to decide whether he/she should be re-admitted
to the programme. Once accepted, he/she may carry no more than three (3) courses and obtain a minimum grade
of “C”, in the courses taken during the first semester, after re-admission. The student’s standing will be reviewed
based on results of the semester.

Changes in Programme or Status

Students desiring to change the programme under which they were originally accepted into the Institute, must
submit their request in writing to the Student Services Department during the first week of the new semester.
Students wishing to change their status from full-time to part-time and vice versa, must also submit this request in
writing to Student Services during the first week of the new semester.
Adding / Dropping a Course
Matriculated students must submit a Add/Drop form to Student Services to make any changes. The form must be
signed by the lecturer for the respective course(s). A course can be added to a student’s course load up to the end
of the second week of the semester with no additional fee. Dropping of a course(s) can take place up to the end of
the fifth week of the semester with the following fees:
Identification Card
All students will be issued with a Student Identification Card upon completion of registration. Students must display their
ID cards at all times while on the compound or at affiliated institutions. Students’ identification cards are required for
borrowing books from the library and for using any of the Institute’s facilities, it must also be presented upon request during
the examination sessions.
Identification cards will be replaced for a fee and students will be expected to submit new photographs for replacement of
these ID cards. ID cards must be returned in order for the Caution Fee refund to be processed.

WEEK OF SEMESTER DROP FEE

1st , 2nd & 3rd Weeks NO CHARGE

Late Drop Fee - $ 75.00 (Theory
4th & 5th Weeks
- $ 100.00 (Practical)

Students will not be allowed to drop any course(s) after this period. Any student who unofficially drops a course
(by not attending), will receive an ‘F’ grade for the course and will have to pay to repeat the course.

17 18
Tuition and other fees are payable in accordance with the relevant payment schedule which can be
obtained from the Student Services Department. No student will be allowed to attend a course for
which he/she has not registered and each student must show his/her Registration of Courses form as
proof of registration before he/she is admitted into a class.
All students gaining admission to the Institute are required to undergo Medical Examinations as indicated in the
letter of admission. Students pursuing programmes of more than one (1) year duration are required to re-submit
medical reports after each year of continued enrolment at the Institute.
Re–admission
A student in good standing, who withdrew from the Institute by personal choice and desires to
return after an absence of less than two (2) years, can submit a Re-Admission form available along with the
necessary re-admission fee. If the absence was more than two (2) years, then one must re-apply to the Institute and
pay the required application fee. If he/she has attended another institution/college/university, a transcript is
required, one is also required to provide two (2) referrals to the Institute.

Changes in Registration
Changes in Personal Information
Changes in address, contact number(s), email address or name (due to marriage, divorce or other reasons) must be
sent in writing to the Student Services Coordinator, along with the appropriate official documents (applicable to
name changes). It is the student’s responsibility to ensure that the Institute is informed of such changes.
A student, who has been temporarily suspended from the programme, can re-apply after one (1) year. This
student’s application is then taken before the Academic Committee to decide whether he/she should be re-admitted
to the programme. Once accepted, he/she may carry no more than three (3) courses and obtain a minimum grade
of “C”, in the courses taken during the first semester, after re-admission. The student’s standing will be reviewed
based on results of the semester.

Changes in Programme or Status

Students desiring to change the programme under which they were originally accepted into the Institute, must
submit their request in writing to the Student Services Department during the first week of the new semester.
Students wishing to change their status from full-time to part-time and vice versa, must also submit this request in
writing to Student Services during the first week of the new semester.
Adding / Dropping a Course
Matriculated students must submit a Add/Drop form to Student Services to make any changes. The form must be
signed by the lecturer for the respective course(s). A course can be added to a student’s course load up to the end
of the second week of the semester with no additional fee. Dropping of a course(s) can take place up to the end of
the fifth week of the semester with the following fees:
Identification Card
All students will be issued with a Student Identification Card upon completion of registration. Students must display their
ID cards at all times while on the compound or at affiliated institutions. Students’ identification cards are required for
borrowing books from the library and for using any of the Institute’s facilities, it must also be presented upon request during
the examination sessions.
Identification cards will be replaced for a fee and students will be expected to submit new photographs for replacement of
these ID cards. ID cards must be returned in order for the Caution Fee refund to be processed.

WEEK OF SEMESTER DROP FEE

1st , 2nd & 3rd Weeks NO CHARGE

Late Drop Fee - $ 75.00 (Theory
4th & 5th Weeks
- $ 100.00 (Practical)

Students will not be allowed to drop any course(s) after this period. Any student who unofficially drops a course
(by not attending), will receive an ‘F’ grade for the course and will have to pay to repeat the course.

17 18

Fees
You can contact Student Services for a list of current fees, please note:
• Your Caution Fee is refundable at the end of your programme, after checks have been made through the Student
Services Department to ensure that there are no debts outstanding.
•Certificates will not be issued to persons who have not fully paid all outstanding dues.
•Persons pursuing more than one module in a semester will pay the part time tuition fee.
•Application Fee - $25.00 is to be paid by all applicants.
•Supplemental Examination Fee - $75.00.
•Project based Supplemental Examination Fee - $150.00.
•Replacement of Identification Card - $25.00.
•Request for examination review - $50.00.
•Locker Fee - $35.00 per semester (optional for modular students).
Information regarding individual module costs is available upon request.
Financial
Aid
The Government Assistance for Tuition Expenses (GATE) programme
is available to all citizens of Trinidad & Tobago who are registered under
Associate Degree and Certificate programmes at the Tobago Hospitality &
Tourism Institute. Under this programme, tuition expenses are 100%
covered for Associate Degree students and 50% covered for Certificate
students.
To access this you must:
1.Complete a GATE form during the registration period (prior to the
beginning of each semester) available at Student Services.
2. Submit it to Student Services, along with a copy of your Trinidad &
Tobago birth certificate OR a copy of your Trinidad & Tobago National
Identification card.
Please READ all the stipulations of the GATE programme (located at the back of the form) prior to signing.
Any further clarification can be obtained from the Student Services Coordinator.
19
Admission
Categories of Student
° Matriculated Student - one who has been accepted for admission to the Institute, has registered in a
curriculum and is pursuing courses toward a degree or certificate.
° Non-matriculated student - one who has not yet been accepted for admission to the college, has lost
matriculated status by not enrolling in coursework for one semester or has been suspended from a
programme because of failure to maintain good academic standing. This term also applies to students who
are taking courses for their own interest and not towards any degree or certificate.
° Step Up Student - one who is at least twenty one (21 )years of age before the date of application, has
completed secondary school as evidenced by a School Leaving Certificate and has at least two (2) years
working experience in the hospitality or tourism industry.
° Transfer Student - a student who has earned credits at another tertiary institution and seeks admission to
the THTI.
° Full-time Student - one who is enrolled in a full-time course of study comprising of twelve to eighteen (12
-18) credit hours per semester. A full-time student who wishes to take more than eighteen (18) credit hours
per semester must have a minimum cumulative GPA of 3.00 and permission from the Academic
°
Committee, through the Student Services Coordinator.
Part-time Student - one who is enrolled in a part-time course of study comprising of nine to eleven (9-11)
credit hours per semester. A part-time student who wishes to take more than eleven (11) credit hours per
semester must have a minimum cumulative GPA of 3.00 and permission from the Academic Committee,
through the Student Services Coordinator.
Deferrals
Students who have been accepted at the Institute but are unable to commence studies in the designated semester
are required to submit documentation detailing the reason.
Deferral of admission is usually granted on the grounds of health problems, conflicting work schedules or
emergency travel out of the country. A tuition deposit of 15% is required to secure the student’s position. A
deferral is only for a period of up to one (1) academic year or two (2 ) semesters. A student must re-apply for
admission to the Institute if they have not registered within the academic year of acceptance.
Where there is a curriculum change during the deferred admission period, the student will be required to follow
the new curriculum.
Registration
All students must register during the designated registration period. A student will only be considered for
registration once:
• all fees have been paid,
• GATE forms submitted and/or Student Payment Contracts signed,
• and Course Registration Forms have been completed.
16
 * Work experience must be directly related to the programme for which admission is being sought.
For example, a student seeking admission into the Culinary Arts/Cooks programmes, can use only
culinary or food preparation experience.
Relevant experience not listed below will be evaluated on a case by case basis. Cruise Ship experience
will also be considered.
PROGRAMME RELEVANT EXPERIENCE
Culinary Arts/Cooks Line Cook, Prep Cook, Sous Chef, Chef
Hospitality Studies Line Cook, Front Desk Clerk, Restaurant Wait
Staff, Food & Beverage Supervisor, Activities
Desk staff, Reservations Clerk, Travel Agency
Clerk, Events Assistant, Bar Manager, Purchas-
ing Clerk, Housekeeper
Tourism Studies Activities Desk Staff, Reservations Clerk,
Travel Agency Clerk, Front Desk Clerk, Events
Assistant
Food & Beverage Operations/ Restaurant & Bar Wait staff, Food & Beverage
Food & Beverage Supervision Supervisor, Room Service staff, Bartender,
Purchasing Clerk
Tour Guiding Front Desk Clerk, Tour Guide staff (e.g. Bus
Driver), Hotel Concierge, Activities Desk Staff
Front Office & Travel Agency Operations Front Desk Clerk, Receptionist, Hotel
Concierge, Travel Agency Clerk, Housekeeper
Baking & Pastry Arts Line Cook, Prep Cook, Sous Chef, Chef
15
All documents must be received within the first two (2) weeks of each semester and any student
not submitting such will be responsible for payment of all applicable tuition fees.
Even further assistance is available to citizens of Trinidad & Tobago who are resident in Tobago.
The Tobago House of Assembly offers financial aid for other expenses such as, but not limited to: travelling
expenses, books and uniforms.
For further information, please contact:
Human Resource Development Officer—Applications,
THA—Office of the Chief Secretary.
Financial Assistance Unit,
Solomon’s Building,
28 Government House Road,
Scarborough.
Tobago.
Telephone: 639.1558/ 639.3421/ 639.3876/ 639.2113
Withdrawal/Leave of Absence
A withdrawal is, in one instance, when a matriculated student officially removes himself/herself from the Institute.
Non-attendance does NOT constitute an official withdrawal from the Institute; this is not to be confused with
dropping a class.
To officially withdraw, a student must complete a Withdrawal form available at the Student Services Department
and submit it within the first three (3) weeks of the semester. The student will then be entitled to receive a refund,
less 10% of the tuition fee. If a withdrawal request is placed after the third week, there will be no refund.
The deadline for all official withdrawals must be made before Mid Term examinations are held at the Institute.
This student will receive a ‘W’ grade for all registered courses. If a student unofficially withdraws, that is: stops
attending classes, completes little to no coursework and/or sits no examinations, no refund will be granted and the
student will receive an ‘F’ grade for all registered courses.
In the other instance, a student who is suspended from a programme due to poor academic performance over time,
will be informed of this by the Institute in writing. Academic suspension will be placed on his/her academic record
and he/she will not be allowed to resume the programme before the passage of one (1) academic year.
In both instances, should the programme curriculum change, the student will be required to follow the new
curriculum.
20
 General Rules & Regulations Certificate programme students who complete their course of study and would like to Step Up to
the Associate Degree programme must meet the following criteria to be eligible:
•Have a cumulative GPA of at least 3.00.

Attendance •Grades of B- and above in all core courses.

•Recommendations from lecturers.
Students are required to attend all classes, seminars and laboratory periods as indicated in their respective You then apply by submitting a formal request for promotion to an Associate Degree and the Academic Committee
programme schedules and as published from time to time by the Institute. will review all documentation received.
75% Attendance in each course is required to be able to sit the final examination or submit the final project
for each course.

Excuse letters supported by medicals, death certificates, et cetera, will be necessary for absences from classes of
more than two (2) consecutive days. Death certificates will be accepted for immediate family members only
(mother, father, brother, sister or child). Absences of up to two (2) days require no medical or excuse but will be
recorded absences. Four (4) arrivals at classes more than ½ hour after the scheduled start will be counted as one
(1) full session’s absence.

Where a student is unavoidably absent for an assessment and the Institute is notified up to an hour before midterm
or final examinations and established regulations are followed, arrangements will be made at the convenience of
the Institute to have such an assessment rescheduled or marks redistributed on the recommendation of the Instruc-
tor. The decision to re-sit the assessment will be made on a case by case basis and a re-sit is not guaranteed.

Academic Standards \Entry Point System

Academic integrity is expected of every THTI student in all endeavours. This includes a commitment to the Applicants not satisfying the necessary entry requirements for our Associate Degree or Certificate programmes are
values of honesty, trustworthiness, fairness, and respect. In addition, each student has a right to expect the highest evaluated using the following entry point system:
standards of academic integrity from all other students. •Secondary School attendance up to Form 4 5 points

•Each C.X.C/O’Level-Grades 1, 2, 3,/A, B, C 10

An individual’s academic dishonesty threatens and undermines the mission of the THTI. It is unfair to other Advantage/Bonus Points
students who do not cheat, because it devalues efforts to learn, to teach and to conduct research. Academic dishon- ⇒Distinction in General Math or English 2
esty interferes with moral and intellectual development and poisons the atmosphere of open and trusting intellec- ⇒Home Economics and/or Food & Nutrition 2
tual discourse.
•Pitman Certificate
⇒Elementary 5
⇒Intermediate 7.5

Academic Integrity Expectations ⇒Advanced

10

•THTI/TTHTI Module (Grade ‘B’ or higher) 12.5

Academic integrity is violated by any dishonest act which is committed in an academic context including, but not
limited to the following: •Each ‘A’ Level subject - A,B or C 15

Plagiarism:- the use of someone else’s language, ideas, information, or original material without acknowledge- •Craft Level – One Year (MUST,YTEPP, Servol, or NESC) 30
ment the source.
•Technician’s Diploma 80
Examples of plagiarism: The paper submitted is downloaded from an Internet source; it contains part or all of the
writings of another person (including another student), copied without citation; it contains passages that were cut •Cipriani Labour College Short Course or CCC Core Modules 10
and pasted from an Internet source, without citation. 15-30
•UWI School of Continuing Studies course
•Hospitality or Tourism Industry Experience
⇒Less than six (6) months 5
⇒One (1) year 10
21 14 ⇒Five (5) or more years 50
 Dishonesty:- the use or attempted use of unauthorized aids in examinations or other academic
exercises submitted for evaluation. For example:
Entry Requirements •Fabrication, falsification, or misrepresentation of data, results, sources for papers or reports.
•Copying from another student’s work.
Admission to THTI is based on satisfaction of the following prerequisites:
•Actions that destroy or alter the work of another student.
ASSOCIATE DEGREE
•Making a false report of academic dishonesty.
Five (5) C.X.C. General
•Dishonesty in requests for make-up exams, for extensions of deadlines for submitting papers or in any other mat-
Proficiency/G.C.E. ‘O’ Levels,
including Math & English. ter relating to a course.
Grades One (1), Two (2) or Three (3)/
A, B or C
*Step Up—Minimum eighty (80)
points*
Course-Specific Expectations
The instructor of record is responsible for determining and communicating course-specific academic integrity
CERTIFICATE expectations. They will state, in writing, course-specific expectations, particularly those regarding use of sources
Three (3) C.X.C General Proficiency/ and collaboration. Students are responsible for consulting their instructors for any clarification needed on
G.C.E. ‘O’ Levels, academic integrity standards, including those set forth in this policy and those that are course-specific.
including Math & English. General
Grades One (1), Two (2) or Three (3) / Collusion is assisting or attempting to assist another in an act of academic dishonesty. Collusion is distinct from
A, B or C collaborative learning, which may be a valuable component of scholarly development.
*Step Up—Minimum fifty (50)
points*

MODULES
Secondary School Attendance up to
Student Conduct
Form 4.

Deportment
Students of the Tobago Hospitality & Tourism Institute are at all times expected to conduct themselves in a
professional and respectable manner reflective of the standards required for the Institute and the hospitality and
tourism industries.

*Step Up*
Our new Step Up facility uses a point system (see page 14) that allows persons with little or no C.X.C passes to
register for foundation and module courses at the Institute. In as little as two or three semesters they can qualify
for admittance to a degree or certificate programme.
To be eligible to Step Up you should:
• be at least twenty one (21) years of age before the date of application,
• have a Secondary School Leaving Certificate, and
• have at least two years of work experience in the hospitality or tourism industry.
To apply, submit a completed Application Form with your resume and two (2) references – one (1) professional
and one (1) character. All Step Up applications are evaluated on a case by case basis so there will be an interview
with our Admissions Panel. Upon acceptance, you will be automatically registered for the Foundation Math and
Foundation English courses.
13
In this regard the following guidelines are to be strictly adhered to:
•Smoking is strictly prohibited in classrooms, corridors, laboratories and Administration areas.
•Students may not litter the premises or deface any of the Institute’s property. Any student found guilty of
wilfully damaging the Institute’s property shall be held liable for replacement of such property and may be
subject to suspension or immediate expulsion.
•Students are not allowed to sit on desks and tables throughout the Institute.
•Any act of vulgarity, violence, stealing or cheating on examinations on the part of a student may result in his/ her
suspension or immediate expulsion from the Institute, after due process has been carried out.
•Students may not disrespect Instructors by using obscene or abusive language or engaging in arguments with
them. Failure to comply will result in suspension or immediate expulsion from the Institute, after due process has
been carried out.
•Any student convicted of a criminal offence during his or her tenure at the Institute shall be requested to with-
draw from the Institute, after due process has been carried out.
22
 •Social visits to students at the Institute during and after classes shall not normally be permitted.
Persons paying personal visits to students at the Institute (apart from attending functions) must be
cleared by the Administration office before meeting with the student.
Information Resource Centre
•Telephone calls
of emergency.
to students from outside the Institute are not normally permitted, except in cases Main Library
The many sources of information, services available and guidelines are listed here for you. For further assistance,
the experienced staff of THTI’s Main Library will be happy to help you.
•Unless specifically required to do so, students may not normally enter areas of the Institute deemed unauthorized
for entry. SOURCES OF INFORMATION
Textbooks Dictionaries Periodical Encyclopaedias
•Male students are not allowed to enter the female changing areas nor the female students, the male changing Information Files Newspapers Computer Lab
areas.

•Students are not to engage in unsanctioned and frivolous scribbling on whiteboards. LIST OF SERVICES
Request Services Reference Services Photocopying Services
Lending Services Reference Query Services

Dress Code
THTI’s dress code for students is based on the theory that
learning to select attire appropriate to specific occasions
and activities is a critical factor in the total educational
process. Understanding and employing these behaviours Library Rules
not only improves the quality of one's life, but also con-
tributes to optimum morale, as well as, embellishes the
•Students may borrow books from the library with a current THTI
overall campus image.
Student ID
•A maximum of two (2) books can be borrowed at any one time
THTI encourages individualism, whilst expecting that all •A two (2) day loan period is given for books and periodicals
students will respect themselves and each other’s •The over due book fine is $5.00 per day, per book
religion, personal beliefs and choices. However, strict
dress code policies are required for students who are •Additional books cannot be borrowed if overdue books are not
participating in practical culinary and food & beverage returned and fines paid
courses. •Bags are NOT allowed into the Main Library and must be stored in
the lockers provided
•Cell phones are to be switched off and not used in the Main Library
Examples of these guidelines are:
•Photocopying & Computer Printing Services are available upon
•No finger nail polish or nail extensions. request—Please visit the Library for further information and pricing.
•No Jewellery.
•No facial hair (in keeping with industry standards).
•Neatly combed hairstyles that can fit under hats and
nets.

A complete list of guidelines concerning practical courses

is included in the registration packets for the relevant
programmes/modules.
23 12
 Computer Lab Kitchen Rules
• Students are expected to wear their complete chef uniform for all kitchen practical classes.
• Students are to have proper footwear for the kitchen areas, that is, leather top, closed toed shoes with grip soles.
• All students must be properly groomed. Moustaches must be properly trimmed and maintained and must not
exceed the width of the lips, if beards are worn, they must be covered, no exceptions.
• Students must be equipped with a complete set of tools for each lab, (baking and food preparation, etc.)
• Students are not allowed to wear jewellery, make-up nor nail polish while in lab. Finger nails must be neat and
trimmed, not exceeding the width of the cuticles.
• Personal bags are not allowed in the kitchen area. Students must ensure that their bags are securely stored as the
Institute will not be held responsible for missing or lost items.
• Any student arriving after fifteen (15) minutes from the scheduled start of practical classes will not be allowed
in the kitchen without a valid excuse (as deemed valid by the Lecturer). If you are running late please call or
leave a message with reception, security, other students or the Lecturer.
• At least 80% attendance is required for all practical classes. The instructor is not responsible if you did not
show up on any day an assignment is given.
The Block E, Cocrico room houses THTI’s Computer Lab. This facility can generally be accessed from Monday • Smoking is strictly prohibited in all kitchen areas.
to Friday 8 am to 7 pm; weekend operating hours vary to correspond with the class timetables set each semester.
• Students are not allowed to eat or drink during practical sessions, except where permission is granted or where it
Please contact the Student Services department for further information on hours of operation.
is part of the teaching assignment.
Each modern desktop has an internet connection and access to foreign language learning programmes. General
• Students are required to behave in a professional manner in the kitchen areas. Students may be asked to leave
guidelines for usage of the THTI Computer Lab are as follows:
•The computer lab is for students currently enrolled at THTI. the lab if found to be unprofessional and dealt with as per student regulations.
• The use of obscene language is strictly prohibited in all areas. Offenders will be dealt with according to student
•The THTI Student Identification Card must be presented when requested by a Lab Technician.
regulations.
•The computer lab is for academic purposes, therefore, a quiet atmosphere is required. • Students must abide by the Safety & Sanitation rules set by the Institute for all kitchen areas.
•Food and drink are not permitted in the computer lab. • Any student caught stealing or fighting will be dealt with as per student regulations.
•The use of cell phones is prohibited in the computer lab. It is distracting to other students and instructors so • Students not scheduled to be in the kitchen areas
please, take your calls outside. We also ask that you put your cell phone on vibrate mode. during a particular period, must first obtain permission
•Computer games are not to be played in the lab, if other students are waiting to do work. from the relevant Chef Instructor or Chef of the day
•Unauthorised copying and/or installing of unauthorised software is not permitted. This may also be a violation before entering these areas during said period.
of copyright laws. • Students must obtain permission from the Chef of the
•Tampering with current hardware or software settings will not be tolerated. day or Chef Instructor in order to leave the labs during
a practical session.
•Students found Internet surfing for personal reasons may be asked to leave. Preference is given to students do-
ing course related work over those engaged in personal computer use. • Visitors to students are not allowed in the kitchen.
• It is mandatory that each student possess a valid Food
•Personal files are not to be stored on the local drive C. The lab is not responsible for providing students with
Handlers Badge in order to operate in the labs.
diskettes or writable CDs.
•Children and friends of students are not allowed in the computer lab. The computer lab is an adult learning • Ensure that all gas and electrical units are switched or
environment, and is not suitable or safe for children. turned off before leaving the lab.
•DO NOT leave your personal belongings at the computer. Anything left behind will be sent to Student Services • Any student wanting to take anything out of the
for collection. kitchen must first get permission from the Chef In-
•Profanity will not be tolerated. structor.
• Cellular phones are not permitted during labs.
•Disruptive and noisy students will be asked to leave and Security may be called in such situations.
•Viewing and printing pornographic images is not acceptable or permitted.
11 24
•Sleeping in the lab is not permitted.
 Campus Map
Accidents & Incidents
Students must ensure that they are registered on the Institute’s list of insured persons.
All accidents/incidents resulting in injury must be reported immediately to the Student Services Coordinator who
will in turn advise Administration. A written report must be submitted no later than seven (7) days from the date of
the accident or incident.

Visits to doctors resulting from any accident/incident must be evidenced by the appropriate medical report or
certificate and submitted to the Student Services Coordinator.

Programme Curricula & Changes

THTI reserves the right to make changes in its curricula and programme offerings to the benefit of its student
population. However, changes in curricula will affect students as follows:

•Students who have completed less than 50% of credits/courses under an old curriculum, will be automatically
required to adopt the new curriculum.

•Students, who have completed over 50% of a previous curriculum, can either remain on the old or switch to the
new curriculum. This decision must be made in writing and submitted to the Student Services Coordinator, for
final approval by the Academic Committee.

•Students deciding to remain on the old curriculum must complete their programme within the stipulated time
frame (full time/part time).

•In the event of a change in programme offering, e.g. the removal of a previously offered programme, the Institute
will continue to supply the relevant courses to students who have completed more than 50% of courses/credits.

•Students with less than 50% completion of courses in the discontinued programme will automatically be
re-directed to the closest programme currently being offered.

25 10
 Facilities Examinations & Assessments
Administration Centre/Block A All THTI courses require the assessment of students. Assessment is determined by any combination
This two storey building hosts a number of offices; these are as follows: of assignments, tests, papers, practical labs, participation, projects or examinations. Class attendance of at least
1st floor: •Reception: - Point of entry for all students and Institute visitors. 75% in each course is required to sit any final examination or submit any final project.
•Accounts •Human Resource Manager
•Executive Assistant to the Chief Executive Officer •Chief Executive Officer Within the first week of class, students will be provided with a copy of the course outline specifying the assess-
Ground floor: •Student Services •Student Counsellor ment criteria and weighting approved by the Faculty Dean and Academic Board. Students will also be informed, in
•Information Technology •Marketing & Communications writing, of the description, scheduling and weighting of assessment items that will count towards the final course
grade. The final grade awarded and the semester hour credits earned for each course will be recorded on a
Block B permanent student record (transcript).
This building contains four air-conditioned class rooms all named after local attractions, flora and fauna: the Mot
Mot, Sugar Mill, Humming Bird and Speyside Reef. There is also the Neil Wilson Student Activities Centre which
houses the offices of the Student Council and student computer terminals. It also provides lounging facilities and a
sales kiosk for Institute memorabilia and stationery, et cetera. Block B also hosts student lockers, washrooms and Examination Procedures (Finals)
one of the three official Notice Boards on campus.
•Students failing to write final examinations as scheduled may be allowed to re-sit the examinations at the con-
Information Resource Centre/Block C venience of the Institute. The student must be able to support such absence on medical grounds or emergency
A range of required and supplementary textbooks, dictionaries, periodicals, encyclopaedias, information files and situations, such as death in the immediate family.
newspapers can be found at the IRC. They also provide black and white and full colour printing, as well as photo-
copying services. IRC’s convenient operating hours make it easy for students to complete their research and as- •Students must present their Student ID and Examination Cards to be allowed into the examination room.
signments. (See page 11 for guidelines.)
•Students arriving late for examinations will NOT be allowed extra time. Also, students arriving later than thirty
(30) minutes after the start of a final examination will not be allowed into the examination room and must report
Faculty Building/ Block D immediately to the Student Services Coordinator. Any rescheduling of the examinations will be at the discretion
The offices of the Faculty Dean and Institute lecturers can be found here, along with the office of the Programme of THTI.
Assistant.
•Students are not permitted to leave the examination room unaccompanied. Students may not withdraw from the
Block E examination during the first or last ½ hour of the examination period.
This building accommodates the Cocrico, Quelbè and Arawak classrooms, while the Rain Forest room houses the
new computer laboratory. The lab is fully equipped with audio-visual equipment and modern desktop systems •Students are not allowed to bring the following items into the examination room:
which also provide access to the internet and foreign language learning software. An Institute notice board and -Bags/Handbags/Briefcases/Laptop Bags
washrooms complete the layout. -Pencil cases or any other containers
-Files, notes, text books, note books, folders, clipboards or any kind of paper
Heritage Auditorium
This is an iconic building on Campus, having at one time, housed all the administrative and operational activities -Cellular phones or pagers
of THTI. The 2,000 ft² space, which includes a stage and washrooms, hosts a variety of large Institute functions
and is also available to the public for rent. •Any student suspected of using unauthorised materials during the examination or is found with any such
material in his/her possession whilst in examination conditions, would be guilty of academic misconduct, and will
Top O’ the Mill Restaurant & Bar be reported to the Academic Committee for the relevant disciplinary procedure (See Section: Academic Integ-
This beautiful and newly renovated facility is the pride and joy of the Institute and appropriately sits at the crown rity ).
of our beautiful campus. It too hosts various Institute functions throughout the year, the training kitchen is for the
use of advanced Culinary Art and Baking students. It also houses the office of the Head Chef and other lecturers. •Students are NOT to schedule any plans for travel outside of Tobago before or after the FINAL timetable has
During school hours the restaurant also offers a cafeteria service for students, staff and the general public, from been posted on the Institute Notice boards. Planning to travel during the examination period is NOT an adequate
breakfast to dinner and even the quick snack between classes. The Top O’ the Mill restaurant is also available for excuse for missing a final examination, except in the cases of medical emergencies and special circumstances
the hosting of public functions, such as wedding receptions and corporate meetings. approved by the Academic Committee.
Block F
The Training Kitchen for Beginner Students and Stores department occupy this block. The training kitchen is designed with
a station layout that features miniature production units centred around the individual student. This allows for full interactive
participation by all students and personal attention from the lecturer, as basic culinary skills are taught. 9 26
 Supplemental Examinations Counselling Services
A supplemental examination is a privilege extended to the student who receives a final grade of
45-49% in any course. In the case of projects, students are required to rewrite and submit the revised
version of the project within a three week period after permission has been received in writing. The Tobago Hospitality & Tourism Institute provides personalised counselling through the office of the Student
Counsellor, in the Student Services Department. This service is designed to assist students in their personal growth
•Only students earning a final supplemental grade “XS” will be allowed to sit the supplemental examination after process and to provide coping techniques in order to help them achieve a balanced and wholesome lifestyle.
paying the necessary fee to the Accounts Department and supplying the receipt to Student Services.
•Supplemental examinations are scheduled within the first two (2) weeks of the new semester. However, in the The counselling services offered include: personal , academic and/or career guidance counselling. In this capacity,
event that this is not possible, students are NOT allowed to attend the class for which the supplemental the Student Counsellor is equipped to address family e.g. marital, personal, secular, financial, relationship, stress
examination will be taken to refresh themselves with the material. related problems and issues. Please be assured that all matters are dealt with in the strictest confidence and stu-
dents are welcome to access this service.
•Students must check with the Student Services Department and the Institute Notice boards for the supplemental
examination period and dates. Please be advised that one should come in and set an appointment through the Student Services department; this is
•A student may be allowed one (1) supplemental in any one semester; otherwise, the privilege is withdrawn and done to guarantee that each individual will receive the most out of the counselling process.
the student is required to repeat the module. Students may not write more than one module supplemental in any
one semester.
•Failure in three (3) or more modules in a semester will result in the review of the student’s standing in the
programme by the Academic Committee.
•Students who have not met the required attendance and have not submitted the required amount of course work
will NOT be allowed to do supplemental examinations but must repeat the module.
•The letter grade penalty for the privilege of sitting a supplemental examination: – the student is downgraded to
the next letter grade e.g. if the student earns an “A” grade on the supplemental examination, then the actual grade
recorded will be “B+”. If the “XS” grade was attained, then it will be replaced by an “F” and the course must be
repeated.

Request for Review

Students requesting a review of the final letter grade received in a particular course (s) should follow this
procedure:
•Complete Grade Review Form available at the Student Services Department.
•Submit all graded coursework, projects, assignment and quizzes pertaining to the course for which the review is
being requested.
•The relevant fee must be paid to the Accounts Department and a copy of the receipt submitted along with
documentation.
•All requests for review must be submitted to the Student Services Department by the end of the first week of the
semester.

A meeting will be scheduled with the lecturer of the course, Faculty Dean, Student Services Coordinator and the
student to review the evidence and come to a resolution.

8
27
 The Student Services Department Exemptions
MISSION AND GOALS Students can apply for an exemption from a THTI course/module by completing an Exemption
The mission of the Student Services Department of the Tobago Hospitality & Tourism Institute is to “provide effi- Form available at the Student Services Department.
cient and competent service to students, stakeholders and the general public through professional data and human
resource management services. Only relevant A-level and post-secondary qualifications can be used to apply for exemptions.

The department is ultimately responsible for ALL student records. Student Records can be defined as any informa- Pending deliberations, the student must attend classes. A decision will be made within two (2) weeks provided that
tion collected, assembled or maintained by the Institute. This includes documents, writings, letters, memoranda all the required documentation is provided. Students will be notified in writing by the Institute whether their
and other materials, written or otherwise, that directly or indirectly contain the identity of the student. Student request for exemption has been granted.
records are confidential.
An ‘EX’ grade will be given for each course for which an exemption was applied for and granted. Exemptions will
Student Services will place a hold on student records when students fail to meet certain obligations. A hold only be granted from year one courses and work experience does not qualify a student for an exemption.
prevents students from registering, graduating or receiving official transcripts. Students with holds also may be
withdrawn from classes under certain circumstances. A hold may be placed on records for a variety of reasons, Exemptions, once granted, will NOT be included in your GPA calculation. Exemptions translate as credits earned
including: and not as credits attempted, the latter of which is used in your GPA calculation (See Section: Calculating My
•Failure to return items to the library or to pay fines. GPA).
•Failure to submit required documents.
•Enrolment under false pretences.
•Disciplinary action.
•Incorrect address (mail returned).
Grading System
•Failure to pay a debt to THTI.
THTI uses letter grades and the four-point maximum grading scale. Grade 'A+' is the highest possible grade and
grades below D are considered failing.

Services Offered The following table is the grading system of THTI and the letter grade explanations
As aforementioned, the Student Services Department is responsible for maintaining all student records. Students
should contact Student Services in order to:
GRADE
•Submit an Application for Admission. LETTER GRADE MARKS DESCRIPTION
POINT
•Apply for Re-Admission.
•Submit Change in Registration, Add/ Drop and/or Pre-Registration forms.
A+ 4.00 95-100 Excellent
•Verify enrolment, course schedules and registration information.
A 3.75 90-94
•Submit an application for graduation.
A- 3.50 85-89 Very Good
•Request Official and Student copies of THTI transcripts.
B+ 3.25 80-84
•Change their name, address, course or programme.
B 3.00 75-79 Good
•Request letters of enrolment for various embassies, immigration departments, Inland Revenue, local government
B- 2.75 70-74
agencies, employers, etc.
C+ 2.50 65-69 Satisfactory
•Collect Student Identification cards.
•Collect examination cards and grade slips.
C 2.25 60-64 Adequate
•Submit GATE Forms. C- 2.00 55-59
D 1.00 50-54 Marginal
XS 0.00 45-49 Supplemental
Requesting a Transcript F 0.00 0-44 Fail
When requesting a transcript, students must complete the Transcript Request form located at the Student Services
Department. Transcript orders take approximately one (1) week to be completed. Please visit us for further
details and pricing. 7
28
 Grade A+ Grade Points: 4 Number Range: 95-100 The ruins of the Mill and the banks of the river add to the unique natural beauty of our campus.
Exceptional mastery of subject matter, principles, techniques and application. Superior ability to Imagine enjoying lunch from the Sugar Mill cafeteria while sitting next to relics of the original Sugar
organise, analyse, and synthesise and integrate ideas. Reliability in attendance and attention to Mill factory! Or perhaps studying for finals with the sound of the East Hillsborough river burbling
assignments. behind you.
Grade A Grade Points: 3.75 Number Ranges: 90-94
Excellent knowledge of subject matter, principles, techniques and application. Superior ability to organise, analyse, For decades, up until early 1997, the site was home to the Trinidad and Tobago Youth Camp – a trade school
synthesise and integrate ideas. Reliability in attendance and attention to assignments. facility teaching young men skills in Carpentry, Plumbing, Masonry and Auto Mechanics. However, with tourism
development on the rise and Tobago poised to become one of the leading destinations of choice, this was to
Grade A- Grade Points: 3.50 Number Ranges: 85-89 change; mid 1997 the facilities were handed over to the newly formed Trinidad and Tobago Hospitality and
Superior knowledge of subject matter, principles, techniques and application. Superior ability to organise, analyse, Tourism Institute- Tobago Campus.
synthesise and integrate ideas. Reliability in attendance and attention to assignments.
At that time, the only operational
Grade B+ Grade Points: 3.25 Number Ranges: 80-84 space available was the 2,000 ft²
Outstanding competence in subject matter, principles, techniques and application. Outstanding ability to organise, Auditorium building, and this
analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments. housed the Administrative,
Accounting and Student Services
Grade B Grade Points: 3.00 Number Ranges: 75-79 operations, as well as, day and
High level of competence in subject matter, principles, techniques and application. High level ability to organise, evening classes.
analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments.

Grade B- Grade Points: 2.75 Number Ranges: 70-74 How things have changed! The
Above average in competence in subject matter, principles, techniques and application. Above average in ability campus now hosts over 40,000 ft²
to organise, analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments of office and classroom space and
provides a fully equipped
Grade C+ Grade Points: 2.50 Number Ranges: 65-69 Information Resource Centre,
More than satisfactory competence in subject matter, principles, techniques and application. More than satisfactory wireless internet access, cafeteria,
ability to organise, analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments. comfortable class rooms, confer-
ence facilities, a training kitchen
Grade C Grade Points: 2.00 Number Ranges: 60-64 and a world class production and
Satisfactory competence in subject matter, principles, techniques and application. Satisfactory ability to organise, training kitchen and restaurant
analyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments. facility.
Local fruit trees spot the landscape, benches face the grand Atlantic Ocean, the sun sets magnificently over the
Grade C- Grade Points: 1.75 Number Ranges: 55-59 western hills while the Northern Range mountains of the big sister isle Trinidad, peek over the horizon. Rivers,
Moderate competence in subject matter, principles, techniques and application. Moderate ability to organise, ana-
historic ruins, top notch restaurant and kitchen, comfortable classes, ample parking, wireless internet access…all
lyse, synthesise and integrate ideas. Reliability in attendance and attention to assignments.
make THTI a campus beyond compare.
Grade D Grade Points: 1.00 Number Ranges: 50-54
Minimal knowledge of subject matter, principles, techniques and application. Barely passing performance overall.
Reliability in attendance and attention to assignments.

Grade XS Grade Points: 0 Number Ranges: 45-49

Inadequate knowledge of subject matter, principles, techniques and application. Inadequate ability to organise, ana-
lyse, synthesise and integrate ideas. Supplemental examination can be written.

Grade F Grade Points: 0 Number Ranges: 0-44

Unsatisfactory knowledge of subject matter, principles, techniques and application. Inadequate ability to organise,
analyse, synthesise and integrate ideas. Unfulfilled requirements.

I - Incomplete Grade Points: Not Included

A temporary notation awarded to a student receiving a passing grade for coursework but for whom extenuating
circumstances prevent completion of the remainder of the coursework prior to the submission of the final grade. See
Notes following. 29 6
 W - Withdrawal Grade Points: Not Included
A notation reflecting a student's withdrawal from a course.
In July 2005, Mr. Christos D. Salvaris, a distinguished and certified Food and Beverage Executive,
with Masters in Professional Studies and a lecturer at the Centre for Hotel & Tourism Management, AS – Academic Suspension Grade Points: Not Included
UWI (Nassau, Bahamas) was contracted for one year. His primary objective was to conduct a needs A notation reflecting a withdrawal request from the Academic Committee from a programme of
assessment of the industry’s food and beverage operations and to assist THTI with an appropriate study due to poor performance.
response to the deficiencies identified. To this end the THA committed an initial investment of approximate TT$3
million towards the design and construction of a world class, state of the art production kitchen and restaurant. The P- Pass Grade Points: Not Included
Top O’ the Mill Restaurant & Bar and Training Production Kitchen, was subsequently opened on February 22nd, Awarded for a course taken by Challenge Examination and any course approved for Pass/Fail status by the
2008, after a total investment of approximately TT$10 million dollars. Academic Board.
This facility provides the ideal environment for advanced culinary students who want a truly modern, world stan- T - Transfer Grade Points: Not Included
dard, practical learning experience. The Institute is proud to be the only tertiary level institution of its kind on the Awarded for credits transferred from another institution.
idyllic island of Tobago fully catering to the dynamic needs of the hospitality and tourism industries. Our mission,
to continuously enhance the human resources on Tobago and in the Caribbean, to an internationally recog- EX - Exemption Grade Points: Not Included
nized standard, while fostering knowledge and appreciation of our unique cultural heritage, through innovative Awarded on the basis of success in prior learning at a post-secondary level.
and appropriate training and consulting to develop a sustainable future for the tourism industry.

Welcome to the THTI. Notes - Incomplete

Committed to Tourism. Committed to You. An Incomplete Contract form detailing the work to be submitted for completion as well as the deadline for such
work must be signed by the student, Instructor and Faculty Dean and submitted to the Student Services Depart-
ment with the grade sheet for the course. An 'I' grade that is not changed by the instructor by the end of the next
Campus History regular semester automatically converts to a ’F’.

The Tobago Hospitality & Tourism Institute is nestled in the tranquil hillsides of Mount Saint George, Blenheim,
Tobago, just north of the picturesque Hillsborough Bay.
Grade Point Average
The sprawling and scenic campus sits on over ninety nine (99) acres of land that once formed part of the Mount The student's standing is calculated in the form of a
Saint George Estate and Sugar Works plantation. Historic ruins of the sugar factory’s mill, machines and water Grade Point Average (GPA) and Cumulative Grade
wheels, storage basins and dam are located north of the Campus, a short trek down from the aptly named Top O’ Point Average (CGPA).
the Mill Restaurant and Bar.
Grade points are awarded on the basis of the final grade
assigned by the course instructor. The GPA is deter-
mined by dividing the grade points obtained by the
credit hours attempted (not credit hours earned). The
CGPA is calculated by taking into account all the
courses taken—from the student’s first semester at
THTI.

In the case of repeated courses, only the new grade will

be used in the calculation of the GPA and CGPA;
however the failing grade will remain on the student’s
academic record. The THTI grade point average is
determined by using only work attempted at THTI.
The plantation and sugar factory Both the GPA and CGPA are given to two decimal
began operation in the late nineteenth points.
century and were powered by the
water supply of the adjacent East Hillsborough River.
Any grade from A+ to D, XS and F are taken into
account in the calculation of both GPA and CGPA. Special grades (I, T, EX, W, and AS) are not used as part of
The factory complex transported sugar cane into the mill from the fields and transported the finished products out
the GPA or CGPA calculation. The most recent grade obtained for a repeated course is used to calculate the
of the complex, to the sea port for export to other Caribbean islands and Europe; the first shipment of sugar left
CGPA. All other grades are shown on the students' transcript, but do not affect GPA and CGPA.
Tobagonian shores from the nearby bay, Granby Point.
5 30
 How do I calculate my G.P.A?
THTI History
SEMESTER ONE
QUALITY The Tobago Hospitality & Tourism Institute (THTI) was born out of a tripartite effort among the Inter-American
LETTER GRADE POINTS Development Bank (IDB), the National Government and the Trinidad and Tobago Hotel and Tourism Association
COURSE CODE & NAME CREDITS
GRADE POINTS =Credits x (TTHTA). Formerly known as the Trinidad & Tobago Hospitality and Tourism Institute - Tobago Campus, this
Grade Points educational establishment was founded to address the need for trained professionals in the growing tourism and
FS 101 Freshman Seminar 0 A+ 4.00 0.00 hospitality industries; a definite priority, as the twin island Republic of Trinidad and Tobago sought to compete in
GE 100 English & 3 D 1.00 3.00 a globally competitive market, alongside other Caribbean islands.
Communication
GE 102 Foundation Maths 0 A 4.00 0.00
GE 104 Applied Information 3 C 2.25 6.75 An IDB grant of two million United States dollars ($2,000,000.00USD) was realized for both Trinidad and
Technology Tobago campuses and under the headship of Mr. William Aguiton, then chairman of the TTHTA; a project agree-
ment was developed which identified the following mission: To develop for the hospitality and tourism sector an
GE 254 Caribbean Studies 3 B 3.00 9.00
education and training system that was industry driven; the project execution unit was established in September
CFB 111 Food Preparation I 4 C- 2.00 8.00 1996.
TOTAL 13 26.75
SEMESTER ONE GPA During December 1996 and January 1997, stakeholders from industry, education and government arenas, both in
Total Quality Points ÷ Total Credits (Attempted) = 26.75 ÷ 13 = 2.06 Trinidad and in Tobago, were invited to give their valuable contributions to the development of the strategic plan
CGPA = 2.06 for the new institution. The final version of this plan was completed in February 1997 and presented to the newly
appointed Board of Governors of the Institute and to the Board of Directors of the TTHTA.
SEMESTER TWO
QUALITY
LETTER GRADE POINTS The TTHTI - Tobago Campus was established with the Tobago Chapter of the TTHTA (now the Tobago Hotel
COURSE CODE & NAME CREDITS and Tourism Association) as its direct custodians. The first Board of Directors was installed and the Tobago cam-
GRADE POINTS =Credits x
Grade Points pus was officially opened in September 1997.
BC 150 Intro. To Hospitality & 3 XS 0.00 0.00
Tourism In the year 2003, the Tobago House of Assembly (THA) agreed to assist with the funding of the Institute. In 2005
CFB 103 Sanitation, Safety & 3 A- 3.50 10.50 the THA assumed a greater management role in an effort to make training programmes more readily available to
Hygiene Tobagonians. On May 31st 2005 a new Board of Directors, comprising eleven competent and experienced indi-
CFB 101 Food Science & 3 F 0.00 0.00 viduals carefully selected by the THA, was inaugurated by Chief Secretary, the Honourable Orville London and
Nutrition Secretary for the Division of Tourism and Transportation (the Division under which THTI operates), the
Honourable Neil Wilson. On March 3rd, 2006 the organization’s name was legally changed to the Tobago Hos-
CFB 113 Baking Technology I 4 B+ 3.25 13.00
pitality and Tourism Institute and incorporated as a private company.
CFB 121 Menu Planning 3 C 2.00 6.00
CFB 112 Food Preparation II 4 B 3.00 12.00
As part of the dedicated and continuing effort to develop THTI into the Caribbean’s premiere tertiary level educa-
TOTAL 17 41.50 tional institution in Culinary Management, the Institute has made a number of revisions and improvements to its
academic offerings and facilities. For example, in 2006, THTI fully implemented the Caribbean Tourism Organi-
SEMESTER TWO GPA zation’s (CTO) Core Curriculum programme, thereby aligning courses with those taught at other institutions
Total Quality Points ÷ Total Credits (Attempted) = 41.50 ÷ 17 = 2.44 throughout the region. This allows students to seamlessly transfer between tourism training organizations, but
CGPA – Total Quality Points (all semesters) ÷ Total credits attempted (all semesters) = 68.25 ÷ 30 = 2.27 more importantly, it offers a wider, regional range of opportunities for employment.

Please note that ‘XS’ Grade is not calculated as part of the GPA because a supplemental exam will be taken and
then a final grade will be assigned; only then can the correct GPA be calculated.
Students are only allowed to repeat courses for which the grade ‘F’ has been received. Students are NOT allowed
to repeat courses to improve their GPAs.
A Memorandum of Understanding was also signed with the University of the West Indies (UWI), which allows
Associate Degree students to complete their Bachelor Degree with two years of further study: a 2 + 2 system. In
2009, THTI became the first indigenous Tobagonian institution to be registered with the Accreditation Council of
Trinidad and Tobago (ACTT), further highlighting the quality of our programmes and lecturers.

31
4
 Five Keys
to THTI Success
•READ the Handbook•
And read it well! The information will help make life at THTI productive and easy for you. You’ll learn the
requirements of your programme of study and the Academic Standards of Progress. You’ll know all the
procedures for changing your courses or deferring studies, all the services available to you on campus
and much more!
•USE Student Services•
The Student Services Department at THTI is fully equipped and happy to provide you with personal and
academic counselling, as well as, information on Financial Aid for tuition. You can also be a part of student
governance through the Student Council and sign up to be a part of major Institute functions through
SWIFT (see page 30).
•ATTEND Classes•
Attendance is very important. Not only will you miss out on vital information taught, but a minimum of 75%
class attendance is required to complete your course and you may end up with a low or failed grade. Being
excessively late or leaving too early can also count as an absence. The attendance policy can vary from lecturer
to lecturer.
•MANAGE Your Time Wisely•
Reading your course outlines for assignments and exam dates, arranging class schedules to not conflict with
your work schedule and making time each week for studying, family, work and friends will all help you to
effectively manage your time. Don’t hesitate to seek academic assistance early and set priorities and limits for
yourself.
•TAKE CHARGE to Ensure Success•
Take personal responsibility for your education. Ask questions if you do not know or understand anything, know
your lecturers and make sure they know you. Study and review your work each day. Plan ahead! Don’t procrasti-
nate. Complete all your assignments on time. Only register for as many classes as you can properly manage.
Maintain a G.P.A (see page 26) of 2.0 or higher to avoid Academic Probation or Suspension.
3
Academic Status
A student in good standing is one who has a cumulative GPA of 2.0 or higher. Students, who fail to
maintain this standard will, in the normal course of events, receive notice of the following:
• Academic Warning (Cum. GPA of 2.0, semester GPA below 2.0) on the first occasion.
A notation in placed on the student’s academic record and on the student’s grade slip for that semester. The
student will be strongly advised to counselling via the Student Services Department, and will have one (1) semes-
ter to improve his/her performance.
• Academic Probation (Cum. GPA below 2.0) on the second occasion.
A notation is again placed on the student’s academic record and the student’s grade slip for the semester. The
student’s course load will be decreased and courses will be chosen that will allow for maximum success.
• Academic Suspension on the third occasion.
Students who have been on academic probation for one (1) semester with no improvement in their performance,
will be suspended from the Institute for the period of one (1) semester. Students with extenuating circumstances
such as illness, serious injury and the like, may appeal in writing to the Academic Committee for a review of their
status. If the appeal is approved, a special schedule of courses and goals will be developed to aid the student in
returning to good academic standing.
Students who have been suspended will have the designation ‘AS’ recorded in their academic records and are
deemed to have failed.
Dean’s List
Being selected for an Honour Roll (a.k.a the Dean’s List), says to the student population, Institute administration,
stakeholders, general public and other institutions that the student has been able to effectively transition into
tertiary education and excel whilst doing it.
The criteria for the Honour Roll list are as follows:
•Minimum semester GPA of 3.50
•Student must be registered for a full course load (minimum 12 credits Full time; minimum 8 credits Part time
•Student must be enrolled in an Associate Degree or Certificate Programme.
•There must be no outstanding or supplemental grade, or grades below a ‘C’ in any course attempted during the
semester.
Honour Roll students will be recognized every semester in a simple ceremony, with each honouree receiving a
certificate. Decisions for inclusion of students on the Honour Roll for any semester are made by the Academic
Board.
32
 Dual Degrees Welcome
For a student to be allowed to pursue two (2) degree programmes simultaneously at the Institute, he/she from the Students Services Coordinator
must apply in writing to the Student Services Department, stating the name of the additional programme and why
they should be allowed to do so.
A warm, hearty welcome to the Tobago Hospitality & Tourism Institute. We strongly believe that the most
The criteria for a student being considered to pursue a dual degree/certificate are: important element in our organisation is our student body, and this is the philosophy the Student Services
Department operates on.
•a full or part-time student taking a normal semester course load, in good standing,

•a minimum CGPA of 3.50 for at least two (2) semesters, and We are professionals who work with you, our student, to solve problems and to find the answers to your questions.
I encourage you to make full use of the resources available at Student Services and its publications, rather than
•written recommendations from lecturers of core courses. relying on second hand information.

The student’s request along with supporting documentation will be presented to the Academic Committee for
review. If approved, a new course schedule, including possible time frame for completion will be developed and
discussed with the student.
Any overlapping courses required for both degrees may only be taken once. However, core and required courses
taken for one degree CANNOT be used as electives for the second degree.
Graduation
If you have concerns or questions concerning: transcripts, student records, graduation application, change in
contact information, your courses, examinations or any other issue...please let us help you. The department
functions using the policies and procedures published in this Handbook, so it is important that you familiarise
yourself with them to avoid any disappointments or difficulties during your stay at THTI.
As the Institute continues to evolve and grow we ask for your support and patience. I am committed, along with
my department, to providing the students at THTI with the best possible service. If you have suggestions as to how
we can improve or if you would like to pass along a compliment about a staff member who has been particularly
helpful, please contact us at studentservices@tobagothti.com.
It's our aim to provide a smooth and rewarding experience for our students as they achieve their educational goals.
My staff and I look forward to assisting you with your academic endeavours.

Requirements
In order to graduate, students must: Jacqueline Adams
Jacqueline Adams BBA
•Earn a minimum cumulative grade Student Services Coordinator
point average of 2.0 at the completion Tobago Hospitality & Tourism Institute
of all courses outlined in the specific
curriculum of the Associate Degree or a
Certificate.

•Fulfil all of the prescribed requirements

of the specific program including
courses, credit hours, grades and intern-
ships.

•Earn the minimum number of credits in

the specific Associate Degree or
Certificate.

•Submit a Graduation Application Form for an Associate or Dual degree with Student Services, the semester prior
to the anticipated graduation date (Check the Academic Calendar for dates).

All financial obligations to THTI must be fulfilled before a student is issued a diploma and/or certificate.
33 2
 Letter from the Chief Executive Officer SWIFT
SWIFT (Students Working Institute Functions Team) was developed in May 2008 as an
Dear Student, opportunity for students of the Tobago Hospitality & Tourism Institute to gain valuable hospitality
industry experience, all whilst earning a competitive hourly stipend. Monies earned can be valuable extra income
or applied to pay outstanding fees due to the Institute.
Welcome to the Tobago Hospitality & Tourism Institute (THTI). I thank you for choosing our organisation to help
guide you through your studies in tourism and hospitality. Interested students are placed into the SWIFT database and contacted on a function by function basis, to determine
their availability. The events may be held either on-campus or off-site and usually on evenings and/or weekends.
Tourism is the largest contributor to Tobago’s economy and is one of the fastest growing industries in the world.
Also, the Caribbean is the region most dependent on tourism in the world. The positions available under SWIFT are generally as follows and will vary according to the clients request:
• Waitstaff
The number of jobs available in the sector is almost immeasurable, from culinary arts to accounting, hotel manage- • Bartenders
ment to tour guiding, travel agency operations to scuba diving, the list is endless. The career opportunities are truly • Floor Supervisors
international and require a strong work ethic, a positive attitude, sophisticated technical skills and adherence to the • Line Chefs
highest industry standards. THTI can prepare you for success in this and the hospitality industries. • Prep Cooks
• Stewards
You have joined the THTI family at a very exciting time in its history. We are evolving to better provide for your • Maintenance/Clean-up Crew
needs as students by improving our human resources, upgrading our infrastructure and expanding our course offer- • Ushers
ings. You will see signs of this transformation as you move about campus and interact with your lecturers and other If you are interested, visit the Student Services Department and sign up today. It’s a great opportunity to add to
support staff. your resume, meet industry players, impress your
lecturers and earn extra income. Be one of the SWIFT!
A high point in our evolution was showcased on February 22nd, 2008, when we opened our new, spacious, first class
kitchen and restaurant facilities: the Top O’ the Mill Restaurant & Bar. This addition to the campus serves as a state
-of-the-art production kitchen and provides a superior training environment for advanced Culinary and Food &
Beverage students. This facility will equip you to work in any modern kitchen facility in the world.

In addition, we have also constructed a training kitchen with a station layout that allows for miniature production
units centred around the individual student so that personal attention can be given as students are taught the most
basic culinary skills.

Our tourism and hospitality programmes are taught by qualified and experienced staff, and guest lecturers are used
frequently to provide industry relevant teaching. In 2009, THTI became the first indigenous Tobagonian institution
to be registered with the Accreditation Council of Trinidad and Tobago, and one of the very few nationally to
become a full accreditation candidate.

As we seek to truly fulfil our mission of ‘developing the human resource capacity by providing relevant pro-
grammes and courses, being a repository of information for the industry; using high quality teaching staff, state-of
the-art infrastructure and facilities and providing quality service within a professional and hospitable environ-
ment’, we are pleased to have you with us and hope that your THTI journey will be a fruitful and rewarding one.

Best wishes,

Wayne Pierre
Wayne Pierre MSc. BA.
Chief Executive Officer
Tobago Hospitality & Tourism Institute

1 34
 Table of Contents
Letter from The Chief Executive Officer 1
Welcome from the Student Services Coordinator 2
Five Keys to THTI Success 3
THTI History 4
Campus History 5
The Student Services Department 7
Counselling Services 8
Facilities 9
Campus Map 10
Computer Lab 11
Information Resource Centre 12
Questions? Entry Requirements 13
Step Up 13
Concerns? Admission 16

Ideas? Regulations
Identification Card
16
18
Please do not hesitate to Fees 19
contact us Financial Aid 19

Student Services Withdrawal/Leave of Absence

General Rules & Regulations
Student Conduct
20
21
22
660-2196/2352 ext 203
Dress Code 23

studentservices@tobagothti.com Kitchen Rules 24

Accidents & Incidents 25
Programme Curricula & Changes 25
Examinations & Assessments 26
Exemptions 28
Grading System 28
Grade Point Average 30
Academic Status 32
Dean’s List 32
Dual Degrees 33
Graduation Requirements 33
I Swift 34
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S H an d bo

Committed to Tourism.
Committed to You.

Telephone:
(868) 660-2196/2352.
Facsimile: (868) 660-2197.

E-mail: info@tobagothti.com.
www.tobagothti.com.

P.O Box #131, Scarborough.

Tobago. 2009-2010 ©
West Indies.