Wednesday, October 16, 2013

Running
Running
Running
Running

1. Email & Forum Q&A

Email Inquiry

Total

ID Problem

72

Bug & error

Forgot password

27

Complain

Update

Bad user

39

Installation & Run

Voucher

Event

Item Mall Problem

Clan Problem

16

CD Request

Pending

Pending

0
Forum Q&A

Total

ID Problem

21

Bug & error

Forgot password

Complain

Update

Bad user

53

Installation & Run

Voucher

Event

Item Mall Problem

Clan Problem

CD Request

0
0

ID Problem
Bug & error
0
Forgot password
Complain
Update0
Bad user
Installation & Run
Voucher
0
Event0
Item Mall Problem0
Clan Problem
CD Request0
Pending
0

ID Problem
Bug & error
0
Forgot password
Complain
Update0
Bad user
Installation & Run
0
Voucher
0
Event0
Item Mall Problem0
Clan Problem0
CD Request0
Pending
0

27
9

16

21
5
3

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Daily Report Main [Point Blank]

Ongoing Events
3rd Troopers Recruitment
PBSC Special Weapon
Video Making
Mission Card Idul Adha

Author

Nur Kholis

72
27
9
39
1

16

21
5
3
53

1 Day
Email Inquiry

Artcan

Levi

ID Problem

26

Bug & error

Forgot password

Complain

Update

Bad user

12

Installation & Run

Voucher

Event

Item Mall Problem

Clan Problem

CD Request

Pending

Forum Q&A

Artcan

Levi

ID Problem

Bug & error

Forgot password

Complain

Update

Bad user

Installation & Run

Voucher

Event

Item Mall Problem

Clan Problem

CD request

Pending

OFF

Author

Nur Kholis

Fadli

Jamil

Kholis

Yudhi

Sandra

Fery

Adam

21

15

10

20

10

13

Fadli

Jamil

Kholis

Yudhi

Sandra

Fery

Adam

13

11

18

15

Daily Issue Report [Point blank]

Wednesday, October 16, 2013
1. Issues
Category

1
2
3
4
5
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7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39

Phising site
Cheat Program
Bad user
ID Problem
Clan Problem
Forgot password
Advice

oint blank]

Issues

Phising site report from user

User complain this program ilegal to block and banned the ID.
User report cheater
Send report to id@gemscool.com
some users have experienced clan hack
About password & hint
Request add more server clan

Author

All GM
Explanation

They asking this side is the real site of gemscool or not ?

Complain about cheat wall hack
Send Report to email or Caseclosed in Forum
User want his/her id back, and can play again
Clan Hack always include with ID CM hacking By Hacker
Tell Troopers Send Email to id@gemscool.com
Many User Want Increase Clan Server because always full during holidays