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COMPETITIVE
ADVANTAGE
of ATMs and the Internet, many banks realised that they were
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and are converting them into centers for financial advice and
sales. Financial products, however, are quickly becoming
existing customers and attract new ones. The primary tactic they
Lower costs and improved security and traceability are also key
Paper
Office
Decide
Understand
Communicate
Extract
Validate
Seperate
EDI
Classify
SMS
Capture
Fax
Email
BPM
Portal
ERP/LOB/CRM
SharePoint
ECM/RM
Database
With better data and less manual data entry come easier
Fax
Ma
il
E-M
ail
Business
Systems
t
en
rtm
pa
e
D
Br
Field
an
ch