Driving Process Efficiency through SAP Business

Workflow at Stanley - 1803

John Hoover, Stanley Works
Rajkishore Una, GyanSys Inc.

[ CHAVONE JACOBS
ASUG INSTALLATION MEMBER
MEMBER SINCE: 2003

[ ALLAN FISHER
ASUG INSTALLATION MEMBER
MEMBER SINCE: 2008

[ COREY PEARSON
ASUG INSTALLATION MEMBER
MEMBER SINCE: 2008

[ Abstract
This presentation covers how Stanley is currently
implementing the SAP Business Workflow tool for
different core business processes in a procure-to-pay and
order-to-cash scenario. Some of the topics include
threshold and approval matrix, agent determination, and
evaluation paths in HR organization structure for
notification and work items. It also addresses challenges
faced, tips and tricks, and lessons learned during the
implementation.

Real Experience. Real Advantage.

[ Abstract (contd)

Key Learning Points:

Workflow Automation to Solve Business Cases

Integration with MM release strategy for purchase
requisition and orders

Integration with SD sales orders and discounts

Integration with HR for employee mini-master and
organizational structure

Real Experience. Real Advantage.

[ Agenda
1. Speaker Background
2. Workflow Overview & Benefits
3. Workflow Scenarios
4. HR Integration
5. Key Learning
6. Tips & Tricks
7. Questions?

Real Experience. Real Advantage.

[ Speaker Background

John Hoover Sr. PM Stanley Works

Six Full Life Cycle SAP Projects

12 years of SAP Project Management experience

19 Years of IT experience

Security

Data Center Operations

Hosting

Rajkishore Una GyanSys

15 years of SAP implementation experience

Real Experience. Real Advantage.

[ About Stanley Works

Stanley Works S&P 500

$4 billon annual revenue
15,000+ employees worldwide
50,000 products (VC+)

Core Business Divisions

Construction and DYI

Industrial

Security

Real Experience. Real Advantage.

[ Stanley Security Solutions

Real Experience. Real Advantage.

- Brands

[ Stanley SAP Initiatives

Executing production processes within multiple 4.7 R/3 Modules for
Security & Industrial Solutions businesses:

MM, SD, PP, CS, FI, CO, HR, PS

Currently implementing 2 separate businesses onto 4.7 platform.
Final Roll-out in 2010.

International presence in UK on ECC 5.0

Real Experience. Real Advantage.

[ About GyanSys

Global headquarters located in Indianapolis

Offshore delivery center is based in Bangalore, India
Growth rate of over 100% for each of the last 3 years
Certified SAP Services Partner
Provides cost effective innovative solutions using
onshore, offshore and near-shore delivery models

Specializes in PLM, FSCM, CRM, SCM, HCM, SRM and
other business suites on BI & Portal

Ongoing partnership with SAP on Product testing and
Education

Real Experience. Real Advantage.

[ Why Workflow
1. Workflow vs. Email!
2. Workflow enhances the quality of process
execution and tracking.
3. Embedded decision criteria and actionable items.
4. Real-time task management and prioritization.

Real Experience. Real Advantage.

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[ Why Workflow
Tasks are performed consistently and diligently by the
users.

A mechanism that automates business processes.

Ensures adherence to that process

Transparency of users and process
Process data available at your finger tips
Reporting exposes bottlenecks and inefficiencies

Real Experience. Real Advantage.

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[ Workflow Overview

Triggering Mechanism
 Events (publish and subscribe
mechanism)
Status Management
Change Documents
User Exits and others
 Manual Triggering
Various Function Modules

Real Experience. Real Advantage.

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[ Workflow overview
PUSH vs. PULL methodology

tasks

Reports
Jobs
Manual status
checking
Phone calls

1. Defines who does what, when and in which order

within a process
2. Allows parallel processing of the same type of steps
3. Background processing steps
4. Easy email integration and reminders
5. Reacts to events in the system
6. Deadlines and Escalation
Real Experience. Real Advantage.

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[ Workflow Components

Workflow

Real Experience. Real Advantage.

Task

Object
Method

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[ Workflow @ Stanley

Cycle Counting & Physical Inventory Approvals

Customer Credit
Product Returns
Marketing & Samples Order Approvals
Electronic Purchase Request to Procurement
Discount threshold approval

Real Experience. Real Advantage.

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[ MM: Procurement integration

Business Case

Manual paperwork intensive effort

Multiple level and concurrent level approvals required

Workflow Solution

Automation

Efficiency

Audit and traceability

Real Experience. Real Advantage.

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Procurement Diagram

PO Requisition

System generates
Email workflow item
to first approver
Approver
checks email
or SAP Inbox

Access work item

via email with link
to approval inbox
Approver
checks the PO
details

APPROVED
.PDF

Real Experience. Real Advantage.

System sends approved

Email and .PDF to
Purchasing Group

Multi or
Concurrent
Level Approvals

Rejected
System sends only
Rejected
Email to
Purchasing Group

[ SD: Discount & Pricing Approval

Business Case

Manual pricing, margins, and discounts

Inconsistent pricing levels

Workflow Solution

Corporate wide discount thresholds

Consistent pricing by customer tier

Controlled exceptions

Real Experience. Real Advantage.

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Pricing Workflow Diagram

Discount
Request

System generates
Email workflow item
to first approver
Approver
checks email
or SAP Inbox

Access work item

via email with link
to approval inbox
Multi or
Concurrent
Level Approvals

Approver checks
the order &
discount details

APPROVED

System sends approved

Email and releases order

Real Experience. Real Advantage.

Rejected
System sends only
Rejected
Email to Requestor

[ HR Integration

Business Case

Organizational levels
Roles
Data consistency
Ease of use to maintain

Purpose

Keep up with business personnel changes

Personnel assigned to role/position

Workflow not tied to ID/name specifics

Real Experience. Real Advantage.

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[ HR Integration

Real Experience. Real Advantage.

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[ New Capabilities on ECC

Responsibility Matrix
Better Messaging and Collaboration capabilities
Portal Integration with Universal Work List
Greater use of Adobe interactive forms
Part of SAP's overall BPM (Business Process
Management) Strategy

Real Experience. Real Advantage.

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[ Implementation Tips & Tricks

Use Check Function Modules\Start Conditions

Use caching algorithms when writing custom BOR
methods

Dont create superfluous container elements

Objects - not simple variables

Real Experience. Real Advantage.

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[ Key Workflow Transactions

Workflow Builder (SWDD)

Development Environment

Workflow Log (SWI1)

Administrative/Debugging Tool

Business Workplace (SBWP)

SAP Inbox

Business Object Builder (SWO1)

Real Experience. Real Advantage.

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[ Website Help & References

SAP

http://www.searchsap.com

http://www.help.sap.com

http://www.asug.com

Workflow

http://searchsap.techtarget.com

http://www.cetus-links.org

OSS Notes

1115440 Issues related to File Attachment in the Workflow
work-items

1068627- Common problems in Workflow during upgrade to ECC
6.0

SAP Service Marketplace

http://service.sap.com
Real Experience. Real Advantage.

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[ Key Learning Points

False As-Is Processes

Change Management

Communication

Training

Subject line (multi system)

Support Resources:

Technical admin

Business admin

Compliance and Control assistance (SOX, DOA/R&A,

SOD)

Why use Workflow?

Real Experience. Real Advantage.

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[ Questions

Real Experience. Real Advantage.

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[ Speakers Contact Information

John Hoover

John Hoover, Sr. SAP Project Manager

E-mail JHoover@stanleyworks.com

Phone E-Mail: JohnHooverAZ@hotmail.com

Web link http://www.stanleyworks.com/

Rajkishore Una

GyanSys Inc., SAP Solution Architect

E-mail Raj.Una@GyanSys.com

Web link www.GyanSys.com

Real Experience. Real Advantage.

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Thank you for participating.

Please remember to complete and return your
evaluation form following this session.
For ongoing education on this area of focus, visit the YearRound Community page at www.asug.com/yrc

Real Experience. Real Advantage.

SESSION CODE:
1803

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[ Stanley SAP Landscape

Real Experience. Real Advantage.

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