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Name: .........
Gender: a) Male
1.
2.
b) Female
Age:
a) 18 -27 years b) 28 -37 years
e) Above 57 years
c) 38 -47 years
d) 48-57 years
3.
4.
Do you have other bank a/c except Uttara Bank Ltd. for remittance & foreign exchange?
a) Yesb) No
5.
Are you knowledgeable about all remittance & foreign exchange services that Uttara
Bank Limited offers?
a) Yes
b) No
6.
Why do you mainly prefer Uttara Bank Limited for remittance service?
a) DD
b) MT
c) TT
d) PO
e) Foreing Remittance
f) If other, Please Specify __________
7.
How many times do you come to Uttara Bank Limited for banking?
a) Every Day
b) One time in a weak
c) Over one time in a weak
d) One time in a month
e) Over one time in a month
8.
9.
10.
Which reason influences you to prefer Uttara Bank Ltd. for remittance & foreign
exchange service?
a) Low charge for remittance & foreign exchange services
b) High interest rate on depository products
c) Fast & Warmth Service
d) Warmth & decorative banking environment
e) If others. Please specify.
11.
Does Uttara Bank Ltd. give you more freedom to enjoy better banking service?
a) Yes
b) No
12.
13.
Are you satisfied for using remittance & foreign exchange service of Uttara Bank Ltd.?
a) Yes
b) No
14.
Would you recommend others to enjoy Uttara bank Ltd. remittance & foreign exchange
service?
a) Yes
b) No
15.
Give your level of agreement with the statements below by placing tick marks.
Statements
Strongly
agree
Agree
Neither
agree nor
Disagree
Disagree Strongly
Disagree
Do you want to give any suggestion to Uttara Bank Ltd. which may provide better
remittance & foreign exchange service?
Please specify...........................................................................
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