Shiva Prasad G

VoIP Consultant/Engineer with 2+ years of exp.

Highlights

Proficient at identifying value-enhancing opportunities through application of analytical skills.

Proficient at using technology to enhance data dissemination and decision-making.
A thorough professional with strong communication, planning, relationship management and
leadership skills.
Expertise

Implementing CUCM/CUCME Dial plan with Route Patterns, Dial Peers, Translation Patterns etc
Preparing Network Infrastructure for deploying Cisco VOIP
TFTP, DHCP, CDP,FTP,SFTP
Configuring T1, E1, FXS, FXO Ports, ISDN
Switches 3550, 3560, 3750
Routers 2600, 2800, 3800
Cisco IP Phones 7940, 7960, 7961, 7962, 7942, 7965
Implementing virtualisation using VMware ESXi, VMware Workstation and VSphere Client.
Gateways H323 / MGCP
Call signalling SCCP
SRST
Voicemail Unity Connection / CUE
Media resources
Music on hold
Conferencing
IP phone deployment
Monitoring Basic Performance of CUCM and CUC using RTMT
Gatekeepers & CUBE Implementation
Troubleshooting Gateway Control Protocols
Implementing Class of Restriction CUCM & CUCME
Implementing Basic Layer 2 & Layer 3 Quality of Service
Call Admission Control
Implementing IP Phone features CUCM and CUCME
Upgrading Cisco Unity Express
Basic Switching and Routing, L2 and L1 troubleshooting.

Career Highlights

Current Employer -

NETWORKERS HOME PVT. LTD.

(May 2010 till date)

Responsibilities:

1. Performed as a VOIP engineer assisted the Project Manager in design,

implementation and troubleshooting of IP telephony setup includes Cisco Call
Manager 7.0, CME, UNITY, UNITY EXPRESS and Dial Plan.
2. Setup and troubleshoot of Analogue voice gateways, digital voice gateways and IP
phones. Major contribution in on net and off net call routing.
Scope:

3. Provided Technical support on Cisco Unified Communications to the clients.

Installation of Cisco Unified Communication Manager Express

Configuration of Ephones, Ephone-dns and Dial-peers,
Configuration of H.323 Gateways
Configuration of Cisco IP Phones 7965, 7962, 7960, 7961, 7940
Integration of Cisco Unity express
CUCME Web GUI configuration
Configuration of VoiceView
Configuration of Voice Mail users in CUE
Implemented Live record feature for CME users.
Configuration of Hardware Conference Calls.

Configuring Presence for

CME users.

Technical Knowledge

Cisco IP Telephony : CUCM (4.X-7.X), Gatekeepers, Voice Gateways, Cisco Unity, Cisco Unity
Connection, CME, Cisco
Prence, Cisco IP Communicator, Cisco IP Soft Phone, Cisco 792X,794X,796X IP Phones, IPCC
Express.

Systems: Windows NT/2000/XP/Vista

Networks: Cisco routers 2600, 2800, 3800 ISR series and CME/SRST router, switches (LAN,
WAN, 2950, 3550,
3560 and 3750 series).

Protocols: H323. SIP, MGCP, SCCP, RTP, TCP/IP, SNMP, RIP, IGRP, OSPF, EIGRP and HSRP.
Certification

CCIE VOICE #37914

Scholastics

M.C.A. ( Master of Computer Application ) from Osamina University, AP.

Personal Snippets

Nationality
Phone
Email

:
:

:
Indian
09980831422

siva37914@gmail.com

Address
508001

Plot No:26 , H.No:8-1-676 ,RTC Colony , Nalgonda , AndhraPradesh -