Spend & Price Benchmarking Business Capability Version #1

Revised: 10/28/2011

PRODUCT TITLE
(SUB-TITLE IF NEEDED)

Business Capability Title

Business Capabilities Document

Version 1

Premier healthcare alliance, 2015 - 2012

Page: 1
This information is proprietary to Premier healthcare alliance. As such, it is privileged, confidential and exempt from disclosure under
applicable law. Any unauthorized use, duplication or assimilation of this information is strictly prohibited.

Spend & Price Benchmarking Business Capability Version #1

Revised: 10/28/2011

Revision History
Date

Revision

Description

Author

November 11, 2011

Initial Draft

Gary Franks

December 2, 2011

Revised based on review with Steve

Katamay

Gary Franks

Premier healthcare alliance, 2015 - 2012

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This information is proprietary to Premier healthcare alliance. As such, it is privileged, confidential and exempt from disclosure under
applicable law. Any unauthorized use, duplication or assimilation of this information is strictly prohibited.

Spend & Price Benchmarking Business Capability Version #1

Revised: 10/28/2011

Table of Contents
1.0 Introduction and Background.................................................................4
2.0 Business Capability Overview................................................................5
2.1 Problem Statement............................................................................................................5
2.2 Objective............................................................................................................................ 6
2.3 Success Criteria.................................................................................................................6
2.4 Stakeholders or Personas..................................................................................................6

3.0 Environmental Analysis..........................................................................7

3.1 External or industry drivers.................................................................................................7
3.2 Competitive Landscape......................................................................................................7

4.0 Value Drivers..........................................................................................7

4.1 Customer value.................................................................................................................. 7
4.2 Premier value..................................................................................................................... 8

5.0 Context Diagrams...................................................................................8

6.0 High Level Overview (Stories, Story Boards and Wireframes)...............9
7.0 Use Cases or Workflow........................................................................11
7.1 Assumptions, Dependencies or Constraints.....................................................................11
7.3 Flow of Events / Use Cases.............................................................................................12

8.0 Other Business Capability Requirements / Constraints........................13

8.1 Performance Expectations...............................................................................................13
8.2 Security............................................................................................................................ 13
8.3 Legal requirements........................................................................................................... 13

9.0 Launch Considerations.........................................................................13

9.1 Premier process changes.................................................................................................13
9.2 Deployment considerations..............................................................................................13
9.3 Marketing and Sales considerations.................................................................................13
9.4 Training considerations....................................................................................................13

10.0 Glossary.............................................................................................14

Premier healthcare alliance, 2015 - 2012

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This information is proprietary to Premier healthcare alliance. As such, it is privileged, confidential and exempt from disclosure under
applicable law. Any unauthorized use, duplication or assimilation of this information is strictly prohibited.

Spend & Price Benchmarking Business Capability Version #1

Revised: 10/28/2011

1.0 Introduction and Background

(Provide context and background to help frame the rest of the document.)

2.0 Business Capability Overview

2.1 Problem Statement
(Describe the market problem that is to be addressed. Describe who it affects and, if
possible, the impact of the existing problem. Start with the thought, There is a problem
in the healthcare industry today. And then describe it.)

Problem Definition:

Overview Description:
(Provide an overview of the solution capabilities that are desired to resolved the stated
problems)

2.2 Objective
(Describe the overall objective and intent of the business capability. This will tie to the
success criteria below. The objectives should be tied with the value drivers.)

2.3 Success Criteria

(Describe how the team will measure success of delivering value to the customer. The
success criteria should name the stakeholders receiving the value and a measurable
component. )

2.4 Stakeholders or Personas

(Describe stakeholders impacted by this business capability. Optionally, develop
personas describing a role and typical role characteristics and activities performed by
that role.)

3.0 Environmental Analysis

3.1 External or industry drivers

(Briefly describe drivers influencing the need for this business capability. Include
regulatory issues, if pertinent)

Premier healthcare alliance, 2015 - 2012

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This information is proprietary to Premier healthcare alliance. As such, it is privileged, confidential and exempt from disclosure under
applicable law. Any unauthorized use, duplication or assimilation of this information is strictly prohibited.

Spend & Price Benchmarking Business Capability Version #1

Revised: 10/28/2011

3.2 Competitive Landscape

(Briefly describe other vendor products/solutions that may compete with this application)

4.0 Value Drivers

4.1 Customer value
(Describe the value customers will receive once this business capability is implemented.
Include rough estimates of labor cost savings, expense reduction, quality benefit,
customer satisfaction increase, or other benefits. Quantify as best you can.)

4.2 Premier value

(Describe the value to Premier in terms of increased product/consulting revenue,
increased admin fees, cost savings due to internal labor efficiency or other benefits.
These benefits should be quantified.)

5.0 Context Diagrams

(If appropriate, provide high level process flows, use case diagrams or information flow
diagrams. The purpose is to describe the business context for this business capability.)

6.0 High Level Overview (Stories, Story Boards and Wireframes)

(Describe, at a high level, a story complete with illustrative data that illustrates the major
business capability. Could begin with workflow concepts and evolve to include high level
wireframes.)
STORY TITLE STORY INTRODUCTION:
The scenario for this story/demo is
SCENARIO TO BE DEVELOPED AS WIREFRAMES DEVELOPED.
Narrative

Demo

Logs in

Click on user name and hit

login

This is explanation only not

demoed

The system is role based and to begin this demonstration

we will be acting as a <ROLE>. The <ROLE> has signed
up for push emails to be alerted of savings opportunities.
Clicks through the link in the email and lands
at the login screen

Premier healthcare alliance, 2015 - 2012

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This information is proprietary to Premier healthcare alliance. As such, it is privileged, confidential and exempt from disclosure under
applicable law. Any unauthorized use, duplication or assimilation of this information is strictly prohibited.

Spend & Price Benchmarking Business Capability Version #1

Revised: 10/28/2011

7.0 Use Cases or Workflow

7.1 Assumptions, Dependencies or Constraints
(Record assumptions made when defining the business capability. List potential
dependencies this business capability has on external factors (could include standards,
third party suppliers, other internal projects, etc.) Specify key constraints on how the
user needs/problems must be resolved.)
BREAK HERE: NEED TO ITEREATE ON THE STORY AND WIREFRAMES TO
DEFINE THE BUSINESS CAPABILITY AT THE APPROPRIATE LEVEL FOR A HIGH
LEVEL ESTIMATE AND APPROVAL. ONCE STORY / WIREFRAMES ARE DRAFTED,
BEGIN DEFINING INITIAL FEATURE SET (MINIMAL MARKETABLE FEATURES) AND
SECTIONS 7.2 AND BEYOND.

7.2 Business Rules

(Describe critical business rules for this business capability. Business rules will most
often be flushed out as features and stories are defined, so they may not be included at
the BC level. However, if known, important business rules can be included here.)

7.3 Flow of Events / Use Cases

(Describe a high level flow including the appropriate actors and the major activities they
perform. Imbed more detailed Flow diagrams and Wireframes to describe in detail the
functional flow of each event. Focus is on the major (happy path) flow for each major
actor / process. Additional use cases may evolve as features are written.)

Use Case:
Ste
p

Actor Action

System Response

1
2

Premier healthcare alliance, 2015 - 2012

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This information is proprietary to Premier healthcare alliance. As such, it is privileged, confidential and exempt from disclosure under
applicable law. Any unauthorized use, duplication or assimilation of this information is strictly prohibited.

Spend & Price Benchmarking Business Capability Version #1

Revised: 10/28/2011

Alternate Flow of Events:

Branch at Step:

Step

Return at Step:
Actor Action

2
System Response

1
2
3

8.0 Other Business Capability Requirements / Constraints

8.1 Performance Expectations
(Describe potential application growth, load factors such as file sizes, reliability
requirements, system availability requirements (especially if outside the 8:00 a.m. to
8:00 p.m. normal prime shift hours) and unique response time considerations.)

8.2 Security
(Specify any unique authorization requirements and if known, if there are registration
implications)

8.3 Legal requirements

(Specify any legal restrictions, trademark or copyright considerations, or standards that
need to be adhered to during development of this business capability.)

9.0 Launch Considerations

9.1 Premier process changes
(Identify potential changes to support, business processes, etc. that may be needed to
support this business capability. This should trigger discussions about who should lead
this change effort and ensure the task is placed on a project plan.)

9.2 Deployment considerations

(Describe initial thoughts on deployment approach. Define a beta release, if needed or

deployment waves if desired. Teams will need to work with Technical teams to evolve
and finalize the deployment approach.
Premier healthcare alliance, 2015 - 2012
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This information is proprietary to Premier healthcare alliance. As such, it is privileged, confidential and exempt from disclosure under
applicable law. Any unauthorized use, duplication or assimilation of this information is strictly prohibited.

Spend & Price Benchmarking Business Capability Version #1

Revised: 10/28/2011

9.3 Marketing and Sales considerations

(Highlight expectations around involvement in promoting this business capability.
Highlights include confirming product demonstration expectations and data needed as
well as sales collateral, sales messaging/positioning, marketing materials, etc. Again,
the intent is to align expectations around resource involvement and ensure activity is
aligned in a project plan.)

9.4 Training considerations

(Identify any unique training expectations and align with appropriate resources and on
project plans.)

10.0 Glossary

Acronym/Term

Definition

Yellow Highlight

A yellow highlight within this document represents open issues

and/or future scope.

ACO

Accountable Care Organization that is interested in providing

clinically integrated care across different settings: Inpatient,
outpatient, ambulatory, and other

Premier healthcare alliance, 2015 - 2012

Page: 8
This information is proprietary to Premier healthcare alliance. As such, it is privileged, confidential and exempt from disclosure under
applicable law. Any unauthorized use, duplication or assimilation of this information is strictly prohibited.