Beruflich Dokumente
Kultur Dokumente
FACULTY OF ARTS
SYLLABI
FOR
M.A. PUBLIC
C ADMINISTRATION (Semester System
m)
EXA
XAMINATIONS, 2015-2016
--: o :--
Note :
A candidate for M.A. examination shall offer Psychology or Sociology or Statistics or Public
Administration only if he/she has completed the prescribed courses in an affiliated college or the
department concerned of this University.
1.
Total: 100 reduced to 20 (100 will be reduced to 10 in case of papers with Max. Marks: 50)
*Weightage of 2 marks for Attendance component out of 20 marks for
Continuous Assessment shall be available only to those students who attend 75%
and more of classroom lectures/seminars/workshops. The break-up of marks for
attendance component for theory papers shall be as under:
Attendance Component Mark/s for Theory Papers
(a) 75% and above up to 85%: 1
(b) Above 85%: 2
2.
It shall not be compulsory to pass in Continuous Internal Assessment. Thus whatever
marks are secured by a student out of 20% marks, will be carried forward and added to his/her
score out of 80%, i.e. the remaining marks allocated to the particular subject. Thus he/she
shall have to secure pass marks both in the University examinations as well as total of Internal
Continuous Assessment and University examinations.
3.
Continuous Internal Assessment awards from the affiliated Colleges/Department must be
sent to the Controller of Examinations, by name, two weeks before the commencement of the
particular examination on the Performa obtainable from the Examination Branch.
4.
The marks obtained by a candidate in Continuous Internal Assessment in Postgraduate
Classes will be shown separately in the Detailed-Marks-Card (D.M.C.)
-------------------------
- Administrative Theory
- Organisational Behaviour
- Public Financial Administration
- Public Personnel Administration
- Indian Economic and Social Systems
Semester-II
Papers
I
II
III
IV
V
- Administrative Thought
- Research Methods
- Public Policy and Administration
- Administrative Law
- Indian Political and Administrative Systems
(i)
Semester-III
Note: Students of all the Groups have to take a total of 5 papers including the 3 compulsory
papers.
Papers
I
Semester IV
Note: Students of all the Groups have to take a total of 5 papers including the 3 compulsory
papers.
Papers
I
(iii)
List of Readings
Amitai Etzioni
Bertram Gross
C.P. Bhambri
G. Tullock
Performance Management
http://performance.gov.in/RFD.html
Principles of Management,
4th ed, 1986)
Mohit Bhattacharya
Nicholas Henry
Peter F. Drucker
Robert T. Golembiewsky
S. Krislov
S.C. Blumenthal
Government
UNIT-III
Group Dynamics: Concept, Types and Dynamics of Group Formation.
Conflict and Negotiations: Concept, Rationale and Strategies.
Organisational Change: Concept; Process; Resistance to change.
UNIT-IV
Foundations of Organizational Structure: Designing and contingent Factors.
Organisational Effectiveness: Concept and Approaches.
Organisational Development: Concept and Rationale.
List of Readings
Curtis Cook, Phillip Hunsaker, Roberty
Coffey
Mirza S. Saiyadain
Nigel Nicholson
Organisational
Behaviour:
Concepts,
Controversies and Applications (New Delhi:
Pearson, 13th edition, 2009)
List of Readings
B.N. Gupta
G.S. Lall
Report on:
(i) Financial Administration
(ii) Finance, Accounts and Audit
(iii) Centre-State Relations (New Delhi:
Manager of Publications, Government
of India, 1969)
Jesse Burkhead
M.J.K. Thavaraj
M.M. Sury
Prem Chand
Prem Chand
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Special Note: This paper will be taught with special reference to India.
Objective of the Paper: The syllabus of the paper attempts to familiarize the students with the
concept of Public Personnel Administration, career system in India and various aspects of Human
Resource Development and Rules of Services and the Negotiation Machinery.
UNIT-I
Meaning and Significance of Public Personnel Administration
Role of Public Services
Career Systems Concept and Types
Position Classification Concept and Bases
UNIT-II
Concepts and Significance: Human Resource Development, Human Resource Planning,
Recruitment, Training, Promotion and Performance Appraisal.
UNIT-III
Constitutional Provisions with regard to Civil Services in India
Pay Commissions in India
Union Public Service Commission (UPSC): Role and Functions
UNIT-IV
Administrative Ethics; Code of Conduct
Disciplinary Action
Employer-Employee Relations: Staff Associations and Union; Joint Consultative and Negotiation
Machinery
List of Readings
A.P. Saxena
Edwin B. Flippo
Government of India
John E. Rouse
O. Glenn Stahl
Rustom S. Davar
Public
Personnel
and
Financial
Administration (Jalandhar: New Academics,
4th ed., 1993)
United Nations
UNIT-II
Features of the Indian Economy
Growth and Structure of the Indian Economy
Indian Economic Reforms: Concept, Rationale and Evaluation
10
UNIT-III
Relevance of Sociology to Public Administration
Concept and Elements of Social Structure: Groups; Status and Role; Norms and Values.
Social Stratification: Caste, Class - Difference and Convergence.
Social Institutions: Marriage and Family.
UNIT-IV
Social Change: Concept; Sources; Resistance
Social Change in Contemporary Indian Society
Social Tensions and Resolutions Communalism, Regionalism and Violent Class Struggle
List of Readings
A. Koutsoyiannis
B. Kuppuswamy
David G. Mendelbaum
Edward Shapiro
G.N. Halm
Economic System-Comparative
(New York: Rinehart, 1951)
H. L. Ahuja
Neil J. Smelser
Paul A. Samuelson
Economics (Tokyo:
Delhi, 2006)
Richard G. Lipsey
Popular
Analysis
McGraw-Hill,
New
11
S.C. Dube
Sampat Mukherji
W.E. Moore
Yogendra Singh
--------------------------
12
Semester-II
Paper I Administrative Thought
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Paper: This paper attempts to make the students of Public Administration
aware of various theories and thoughts of various classical, neo-classical and modern thinkers in
the area of administration and organization.
UNIT-I
F.W. Taylor, Henri Fayol, Luther Gulick and L. B. Urwick
UNIT-II
Max Weber, Elton Mayo, Mary Parker Follett, Chester I. Barnard
UNIT- III
Chris Argyris, Frederick Herzberg, Renesis Likert, Herbert A. Simon
UNIT-IV
Fred Riggs, Peter F. Drucker, Mahatma Gandhi, Kautilya
13
List of Readings
Amitai Etzioni
Bertram Gross
Claude S.George
Administrative
Sterling, 1989)
Danniel A.Wren
David Silverman
Dwight Waldo
Harold R.Pollard
Jerzy Zeacki
Michel Foucault
Thinkers
(New
(New
Delhi:
York:
Nicbs P. Mouzelis
Peter M. Blau
14
S.Pollard
Tom Peters
V.L. Allen
15
UNIT-II
Concepts Definition and Functions
Hypotheses: Definition; Features and Types and Testing Procedures
Research Design: Definition, Content and Types
Survey Research and Case Study Method
UNIT-III
Sampling: Concept and Types
Methods of Data Collection: Documents, Observation, Interview and Questionnaire
Data Processing: Editing, Coding and Tabulation
Graphic Representation
UNIT-IV
Measures of Central Tendency: Mean, Median and Mode
Dispersion
Linear and Rank Correlation, Chi-Square (x2)
Report Writing
List of Readings
Arthur L. Bowley
Murray R. Spiegel
16
Pauline V. Young
S.P. Gupta
17
UNIT-II
Public Policy Making Process: Role of Legislature, Executive and Judiciary; Planning
Commission and NDC
Other Stakeholders in Policy-making: Political Parties, Interest Groups, Mass-media, Civil
Society, and International Agencies.
UNIT-III
Public Policy Implementation, Monitoring and Control: Approaches to Policy Implementation;
Role of Executive (with special reference to Bureaucracy), Legislature, Judiciary, NonGovernmental Organisations, Pressure Groups; Major Issues and Problems in Policy
Implementation.
UNIT-IV
Policy Evaluation: Approaches to Policy Evaluation and Policy Impact; Criteria for Evaluation;
Role of Staff, CAG, Parliamentary and Departmental Committees in Evaluation; Problems in
policy evaluation.
List of Readings
Anderson, James E
Basu, D.D.
Dubhashi, P.R.
Dye, Thomas
Henry, Nicholas
18
Mathur, Kuldeep
Munger, Michael C.
Nagel, Stuart, S
Nedley, Anthony
Page, Edward. C
Rose, R.
Sapru, R.K
Stone, Diane
World Bank
19
20
UNIT-IV
Institution of Ombudsman: Concept and Genesis
Lok Pal and Lok Ayukta in India: Significance, Functions and Role
Fundamentals of Departmental Proceedings: Suspension, Chargesheet, Enquiry and Penalties.
List of Readings
I.P. Massey
M.C.J. Kagzi
Paras Diwan
P. Muthu Swami
S. Chhabra
S.M. Mehta
S.K. Sharma
S.P. Sathe
21
In the question paper of Indian Political System, the candidate shall attempt 3 questions
(one compulsory and one long question each from two units -Unit I & Unit II). The
compulsory question shall comprise of 8 short-answer type questions, covering the Unit I
& Unit II, to be answered in 25-30 words each, out of which the candidate would be
required to attempt any 5. Each question will carry 2 marks. Rest of the paper shall
contain 2 units, each unit having two questions, out of which the candidate would be
expected to attempt one. Each question from the units will carry 15 marks.
In the question paper of Indian Administrative System, the candidate shall attempt 3
questions (one compulsory and one long question each from two units -Unit III & Unit
IV). The compulsory question shall comprise of 8 short-answer type questions, covering
the Unit III & Unit IV, to be answered in 25-30 words each, out of which the candidate
would be required to attempt any 5. Each question will carry 2 marks. Rest of the paper
shall contain 2 units, each unit having two questions, out of which the candidate would be
expected to attempt one. Each question from the units will carry 15 marks.
Objective of the Paper: This paper attempts of familiarizes the students of Public
Administration with the basic features of Indian Constitution, particularly those having relevance
for the administrative set up in India. It also covers the administrative set up and structure at
central level in addition to critical areas like centre-state relations and generalist/specialist
relationship.
UNIT-I
Unitary and Federal Features of the Indian Constitution
Political Executive at the Union Level: President, Prime Minister and Council of Ministers
Union Legislature - Lok Sabha and Rajya Sabha: Composition and Functions
Judiciary: Supreme Court; Judicial Review; Judicial Reforms.
UNIT-II
Stakeholders in the Political System: Political Parties; Pressure Groups; Interest Groups; Civil
Society
Election Commission: Structure, Functions and Role
Electoral Reforms
UNIT-III
Central Secretariat: Structure, Functions and Role
Cabinet Secretariat: Significance, Functions and Role
Prime Minister Office: Significance, Functions and Role
Head Quarter- Field Relationships
22
UNIT-IV
Centre-State Relations: Legislative and Administrative
Relationship between Political and Permanent Executive
Generalist and Specialist in Administration
Indian Administration: Problems and Challenges
List of Readings
Avasthi and Avasthi
D.D. Basu
Granville Austin
Herbert H. Hyman
Indian Administration
Publishers, 2008)
J.S. Badyal
Indian
Political
System
(Jalandhar:
th
Sohal Lal Khanna, 5 ed., 1993)
Lucian Pye
Norman D. Palmer
Clarendon,
(Jaipur:
Aalekh
23
Norman D. Palmer
Sriram Maheshwari
Indian
Administration
(New
Macmillan, 6th edition 2001)
Delhi:
---------------------
24
UNIT-I
Concept and Significance of Development
Sustainable Development: Concept and Significance
Development Administration: Concept and Significance
Main Characteristics of Developed and Developing Countries
UNIT-II
Administrative Capability and Development Administration
Organization for Development Planning a Centre, State and District Levels
Role of United Nations System in Development
UNIT-III
Public Enterprises: Concept and Rationale
Forms of Organisation: Departmental Undertakings, Statutory Corporations and Government
Companies
Industrial Policies: 1956, 1991 and major subsequent developments
UNIT-IV
Population Policy and Development
Role of Bureaucracy in Development
Peoples Participation in Development
Women and Development
List of Readings
Amita Singh
Administration
25
M. Govinda Rao
Mohit Bhattacharya
Nirvikar Singh
Non
governmental
Organisations
in
Development: Theory and Practice (New
Delhi: Kanishka, 1997)
O.P.Dwivedi
Development
Administration:
From
Underdevelopment
to
Sustainable
Development (London: Macmillan, 1994)
P.K. Dhar
Planning Commission
Prabhat Patnaik
R.K. Sapru
Rumki Basu
S. K Sharma, S.P.Verma
United Nations
26
United Nations
United Nations
V.Subramaniam
Public Administration in
(London: Greenwood, 1990)
Vijay Rattan
Women
and
Child
Development
Programme Administration (Vol. I: Women
and Child Development and Sustainable
Human development, Vol. II: Integrated
Child Development Services Programme
Administration), (New Delhi: S. Chand,
1997)
Third
World
27
Special Note: This paper will be taught with special reference to India.
Objective of the Paper: The paper attempts to familiarize the students with various aspects of
social welfare in India by emphasizing on policy, programmes and administration of the weaker
sections, the administrative set up and the legislations in this area.
Unit-I
Social Welfare: Concept and Significance
Welfare State: Concept and Philosophy
Social Policy & Social Welfare Administration: Nature, Scope and Significance
Unit-II
Social Legislation in India: An Overview
Protection of Women from Domestic Violence Act, 2005
The Juvenile Justice (Care and Protection of Children) Act, 2000
Unit-III
Organisation and Functions of Union Ministry of Social Justice and Empowerment;
State Social Welfare Department; Central Social Welfare Board; State Social Welfare Board
Role of NGOs/Voluntary Organisations for Social Welfare
Unit-IV
Policy, Programmes and Administration for Welfare of SC/ST
Policy, Programmes and Administration for Welfare of Women and Children
Policy, Programmes and Administration for Welfare of Aged
Policy, Programmes and Administration for Welfare of Drug Addicts
List of Readings
Anmol Publishers
D. Paul Chowdhary
Gangrade, K.D.
28
Madan, G.R.
Robson, William A.
Roy, Kalpana
Sankhdher, M.M.
Sachdeva. D.R.
Government of India
______________
______________
29
:
:
:
:
State Election Commission: Composition, Functions and Role with special reference to Rural
Local Bodies
Personnel Administration in Rural Governance: Role and Functions of Panchayat Secretary,
Block Development and Panchayat Officer and District Development and Panchayat Officer
State Finance Commission: Composition, Functions and Role with special reference to Rural
Local Bodies
UNIT-IV
Rural Development and Poverty Alleviation Schemes Swarnajayanti Gram Swarozgar Yojana
(SGSY), Mahatma Gandhi National Rural Employment Guarantee Programme (MGNREGA)
Role of Cooperatives in Rural Development
Rural Problems and Challenges
30
List of Readings
Abdul Aziz (eds.)
Decentralised Governance in
Countries (New Delhi: Sage, 1996)
B.S. Khanna
The
Politics
of
Decentralisation:
Revitalising Local Democracy (London:
Macmillan, 1994)
George Mathew
M.A. Oommen
Peter Oakley
Indian
Public
Administration
Delhi:Vishwa Prakashan, 1996)
Asian
(New
31
S.N. Mishra
S.N. Mathur
S.R. Maheshwari
32
UNIT-I
Disaster: Concept & Dimensions
Natural Disasters: Earthquakes, Volcanic Eruptions, Floods, Cyclones, Climate Change
Man-made Disasters: Anthropogenic, Soil degradation, Desertification, Deforestation
UNIT-II
Disaster Management Act 2005
Organisational Framework for Disaster Administration in India at the Union, State and Local
levels (including Nodal Agency, National Disaster Management, Authority, State Authority)
UNIT-III
Role of Information and Communication Technology Systems in Disaster Management
Interstate and International Cooperation for Disaster Management
Role of NGOs and Army in Disaster Management
UNIT-IV
Disaster Risk Reduction Sustainable Development
Disaster Preparedness; Relief and Rehabilitation
Disaster Management Training
List of Readings
Anderson, James E.
Goel, S.L
Govt. of India/UNDP
Monappa, K.C.
Narayan, B.
Public
33
Princen T.Y.
Schnneider, Saundra K
Sharma, V.K.
34
Special Note: This paper will be taught with special reference to India.
Objectives of the Course: This course is designed to prepare future NGO and Public
Administrators to understand the theoretical conceptualization of the NGO and the NGO Sector
in the framework of a developing economy and society. At the end of the course the student will
have an understanding of the commonly adopted organizational forms and governance structures
pertaining to NGOs; issues of governance, capacity building and accountability; funding sources,
making grant applications and project proposals; and also gain an understanding of the NGOGovernment interface and its impact on the working of NGOs. Case studies of three international
and domestic NGOs will further deepen the understanding.
UNIT-I
Non Governmental Organisations (NGOs): Concept, Rationale and Scope
National Policy on the Voluntary Sector 2007
NGO-Government Interface in India with special reference to the Planning Commission,
Ministries and Departments
UNIT-II
Organisational Forms and Governance Structures of NGOs: Trust; Society; Company
NGO-Government & NGO-Private sector partnerships: Rationale and practice
Sources of NGO Funding; Government and Foreign Grants: Eligibility, Requirements &
Procedures with special reference to Foreign Contributions
UNIT-III
Issues of Governance; Capacity Building; Autonomy; Ethics
Accountability of NGOs: Rationale, Mechanisms and Problems
Formulation of a Welfare/Development Project Proposal including Monitoring and Evaluation
arrangements
UNIT-IV
Case Studies:
Self Employed Womens Association (SEWA): Organisation, Functions and Working
Red Cross Society of India: Organisation, Functions and Working
Voluntary Action Network India (VANI)
OXFAM India.
Reading List
Ashoke Chatterjee
35
Charles Handy
Government of India
http://www.indianredcross.org/
Non-Government
Organisations
in
Development: Theory and Practice (New
Delhi: Kanishka Publishers, Distributors,
1997)
Peter Drucker
36
Planning Commission
-----(2002)
-----(2007)
----------
-----(2007)
Poonam Smith-Sreen
Rose, Kalima
R.B. Jain
http://www.sewa.org/
www.Vaniindia.org.
OXFAM India
www.oxfamindia.org.
and
37
UNIT I
Public Health Administration - Nature, Significance and Scope
Challenges of Public Health Administration
Implementation and Evaluation of Healthcare Policies and Programmes
UNIT II
Union Ministry of Health and Family Welfare: Organization, Functions and Role
Health Administration at the State Level: Organization, Functions and Role of Department of
Health
Administration of Primary Healthcare at the Local Level
38
UNIT III
Healthcare Programmes in India - Family Welfare Programme; Reproductive Child Healthcare;
Immunization Programme; National Rural Health Mission (NRHM)
Hospital Management: Organization, Function and Role
UNIT IV
National Institute of Health and Family Welfare: Structure, Functions and Role
Medical Council of India: Structure, Functions and Role
WHO: Structure, Functions and Role in Asia
List of Readings
Ajay Mahal, Bibek Debroy
Lavees Bhandari
Chandra Ballabh
H. Hanlon John
K.S. Sanjivi
Vol. 1, 1959-61.
S.L. Goel
S.L. Goel
(New
Delhi:
39
Dissertation option of only those students will be considered who apply for it within 15
days of normal admission to Semester III (i.e. without late fee) provided that such students
have obtained at least 50% marks in the aggregate of Semester I and II.
(ii) Students for dissertation will be selected on the basis of merit in M.A. I. Selected students
will be notified of the acceptance of dissertation as option within 20 days from the date of
normal admissions.
(iii) Students opting for dissertation will submit the title and brief synopsis of their dissertation
within four weeks from the date of notification to them, but not later than 15th November
of the respective year to be placed before the Postgraduate Board of Studies for approval.
(iv)
Each student opting for dissertation from University School of Open Learning will have to
be in contact with the supervisor for a minimum of eight weeks.
(v)
All candidates opting for dissertation will submit the thesis one week prior to the
commencement of final examination.
(vi) Panel of examiners for this course will be appointed by the PG Board of Studies.
(vii)
40
Special Note: This paper will be taught with special reference to India.
Objective of the Paper: This paper would be compulsory for the students specializing in
Economic Administration (with special reference to India) and during the course of study they
will be familiarized with the economic models of the governance, industrial policies and
economic legislations. In addition, the students would be taught about the promotional role of
state by referring to various promotional and infrastructural public sector undertakings.
Unit-I
Economic Administration: Nature and Scope
Market Failure: The Rationale for Government Intervention
Misuses of the Theory of Market Failure
State versus Market Debate
Unit-II
Economic Models of Government
Monetary Policy: Concept, Objectives, Instruments and Administration
Fiscal Policy: Concept, Objectives, Instruments and administration
Unit-III
Economic Legislation: Rationale, Philosophy and Overview
Industrial (Development and Regulation) Act, 1951
Foreign Exchange Management Act, 1999
Competition Act 2002
Unit-IV
Industrial Policy Resolutions, 1956 and New Industrial Policy, 1991
Promotional Role of State
- Industrial Finance Corporation of India (IFCI): Organisational Structure, Objectives and
Role
- Industrial Development Bank of India (IDBI): Organisational Structure, Objectives and
Role
- Small Industries Development Bank of India (SIDBI): Organisational Structure,
Objectives and Role
List of Readings
Govt. of India
L.K.Jha
41
S.C. Kuchhal
S.S. Marathey
Stephen J. Bailey
Taxmanns
United Nations
Taxmann
V.V.Ramanadham
World Bank
42
Special Note: This paper will be taught with special reference to India.
Objective of the Paper: The present paper is designed to make the students familiar about the
structure, types and characteristics of a Company and a Co-operative. Besides making the
students familiar with the capital structure, it would give them the insight of various sources of
Finances. It would also give them insight about various aspects of co-operatives.
Unit-I
Company: Meaning, Nature and Characteristics, Types and Advantages
Incorporation: Meaning, Procedure
Memorandum of Association and Articles of Association
Unit-II
Prospectus: Meaning, contents, Statement in lieu of prospectus, Liabilities for Mis-statement
Share Capital: Meaning, Nature and Types, Allotment and Transfer of Shares
Debentures: Meaning, Types
Unit-III
Company Management Appointment, Powers and Duties of the Board of Directors
Meetings: Kinds, Procedure
Winding up of Companies: Types, Procedure; Role of National Company Law Tribunal
Company Law in a Computerized Environment: E-filing
Unit-IV
Co-operatives: Concept, Significance and Types
Cooperative Legislation in India
Procedure for Registration of a Society
Registrar: Powers, Duties and Role
List of Readings
Govt. of India
Avtar Singh
B.B. Goel
43
Gower, L.C.B.
M.C.Bhandari
R.C. Bedi
R.P. Nainta
S.M. Shah
Taxmann
44
Special Note: This paper will be taught with special reference to India.
Objective of the Paper: This paper looks after an important aspect of administration
Management of Human Resources. The paper attempts to make the students aware of the major
areas of Human Resource Management with reference to Public Sector Undertakings in India.
Besides covering the traditional concepts like recruitment, promotion, training, etc. it also makes
the students aware about wage administration and various aspects of organizational health like
absenteeism, employee turnover and accidents.
UNIT-I
Human Resource Management: Concept and Significance
Manpower Planning: Concept, Significance and Steps
Job Analysis and Job Description: Concept and Significance
UNIT-II
Recruitment: Concept, Sources; Methods and Modes
Promotion: Concept, Types
Training Concept, Types, Techniques
Employee Appraisal: Concept and Techniques
UNIT-III
Wages: Concept, Types and Determinants
Job Evaluation: Concept and Techniques
Fringe Benefits: Concept and Types
UNIT-IV
Industrial Accidents: Concepts, Causes and Remedies
Employee Turnover: Concept, Causes and Remedies
Absenteeism: Concept, Causes and Prevention
List of Readings
C.B. Mamoria
Personnel
Management,
(New
Delhi:
Himalaya Publishing House, 23rd ed, 2008)
Dale Yoder
45
Edwin Flippo
Principles
of
Personnel
Management
(McGraw Hill, 4th edition, 1976)
K. Aswathappa
P. Ghosh
R.D. Aggarwal
Rustam S. Davar
V.S.P. Rao
46
Objective of the Paper: The Paper will introduce to the students with the concept of financial
management of public enterprises. It will also discuss their capital structure, working capital
requirements and also to analyse their profitability and resource management. The students will
also be made familiar to the concept and analysis of various management discussions of various
aspects of public enterprises and non-credit cooperatives.
Unit-I
Nature and problems of financial management in public enterprises and non-credit cooperatives;
Government control over finances; appointment of financial advisors
Unit-II
Capital structure; sources of funds short term and long-term; fixed and working capital; terms
of provision, cost of capital
Capital Budgeting and Cost Benefit Analysis
Unit-III
Techniques of Financial Statement analysis (ratio analysis, current ratios, long terms financial
solvency ratios, profitability ratios and return on investment); Concept and techniques used for
construction of fund flow and cash flow statements, working capital analysis.
Unit-IV
Cost-volume-profit, analysis for management decisions; calculation of breakeven point,
contribution margin analysis, margin of safety, profit volume ratios
Standard Cost and variance analysis
List of Readings
Basant C.Raj
George Foster
47
I.L.Bhole
J.Batty
Management
Accountancy
Macdonald and Evans, 1975)
N.J.Yasaswy
Prasanna Chandra
R.M.Srivastva
S.C.Kuchhal
(London:
48
Special Note: This paper will be taught with special reference to India.
Objective of the Paper: The present paper will help the students to understand the modern
concept of Corporate Governance with focus on Stake-holders, Agency and Sociological theories.
Besides this, how Public Sector Organisations will face the challenges of Corporate Governance
in Public Sector.
Unit-I
Corporate Governance: Concept & Rationale
Theories of Corporate Governance: Stakeholders Theory: Agency Theory; Sociological Theory
Principles of Corporate Governance with special reference to Principles of Organisation for
Economic Co-operation and Development (OECD)
Unit-II
Corporate Governance: Issues and Challenges
Corporate Governance and Ethics
Corporate Social Responsibility
Unit-III
Rights and Privileges of Share Holders and Investors
Board of Directors: Types; Composition & Functions
CEO: Appointment, Functions & Role
Unit-IV
Evolution of Corporate Governance in India
Corporate Governance in Public Enterprise
Corporate Governance in India and Future Trends
List of Readings
A.C. Fernando
Anjali Hazarika
Anthony Williams
49
C.L.Bansal
Christine A. Millin
Corporate
Governance
Oxford
University Press, 2007)
Desho Prasad
M.K.Sehgal
N. Gopalsamy
Reddy, Raju
S. Singh
S.K. Bhatia
S.M.Dewan
Surendar Kumar
U.C. Mathur
Xavier Vives
(New Delhi:
50
51
UNIT-III
Factors Governing Slow Structural Changes in the Sectoral Composition of Labour Force in India
Agricultural Labour: Problems and Issues
Industrial Labour: Problems and Issues
Labour in the Unorganised Sector: Problems and Issues
UNIT-IV
Wage-Policy and Regulation: Need for State Regulation of Wages, Methods of Wage Regulation
Machinery for Wage Fixation
Economic Reforms and Labour in India
List of Readings
A.K. Sharma
Labour Economics
Publications, 2006)
Arthur D. Butler
C.B. Mamoria
George J Borjas
Government of India
M.V. Joshi
R.F. Elliot
R.J. Reddy
Rudra Dutt and K.P.M. Sundaram
S.N. Misra
T.N. Bhagoliwal
52
53
UNIT-I
Administrative and Office Management: Nature and scope
Office organization: Role, functions and qualifications of office supervisor/office manager
Office layout and Space management
UNIT-II
Physical and Psychological factors in the office colour, light, noise, air-conditioning, safety
Office Furniture, Machines and Equipment
Office Stationery and Supplies: Standardization and codification; purchase, receipt, issue,
disposal; store layout and store accounting
UNIT-III
Office communication: Role, Types & Means; handling incoming and outgoing mail
Records Management: Features of good records management; Filing, Classification and Indexing
of records; Records Retention Schedules; Preservation of records and Disposal of unwanted
records; Centralized and Decentralized record keeping systems
UNIT-IV
Office procedure and office manuals; forms designing and control
Quantitative and Qualitative office work control
Statutory and other Meetings: Drafting, Circulation, Preparation of agenda; Preparation and
Confirmation of minutes and proceedings of meetings
List of Readings
Chopra, R.K.
Office Management
Books, 2008)
(Mumbai:
Himalaya
Gadkari, S.
Office
Management
for
Public
Administration-Principles and Techniques (N.
Delhi: Concept Publishing Company, 1997)
Ghosh, Prasanta K.
Gopalkrishan, P.
54
Quible, Zane K.
Introduction
to
Administrative
Office
Management
(Cambridge:
Winthrop.
Publishers, 1977)
Office Management
Publishers, 2002)
Terry, G.R
Whitehead, G.
(Ludhiana:
Kalyani
55
Objective of the Paper: This paper covers an important area of Public Administration relating
to Disciplinary Proceedings and the remedies available to public servants in India. The students
would be made familiar with the procedures of enquiries, punishments and application of other
legal measures.
UNIT-I
Disciplinary Proceedings: Concept and Significance
Position of Public Servants under the Constitution and Statutes
Meaning and Scope of Reasonable Opportunity
Conduct Rules
UNIT-II
Major Punishments: Suspension; Dismissal; and Termination
Minor Punishments: Censure; Withdrawal of Promotion and Incentives; Pay Recovery
Fundamentals of Departmental Enquiries
UNIT-III
Role and Scope of Rules of Natural Justice in Disciplinary Proceedings
Corruption/Embezzlement in Public Services
Application of Legal Measures
UNIT-IV
Remedies for Public Servants against Unconstitutional and Illegal Actions of the State
1) Departmental Remedies
2) Tribunal Remedies
3) Ombudsmanic Remedies
4) Court Remedies
List of Readings
B.R. Ghaiye
D.D. Basu
D.R. Saxena
Girhar B. Sharma
56
Government of India
H.W.R. Wade
I.P. Massey
P. Muthuswamy
S. R. Maheshwari
57
Paper I: Emerging Areas in Public Administration (Compulsory Paper for all Groups)
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Special Note: This paper will be taught with special reference to India.
Objective of the Paper: The paper will familiarize the students with new frontiers and
Emerging Areas in the discipline of Public Administration. The paper will focus on the concept,
legislation and administrative setup in the areas of environment, consumer protection, human
rights and regulatory administration.
Unit-I: Environmental Administration
Environmental Administration: Concept and Significance
The Environment (Protection) Act, 1986
Central Pollution Control Board: Organisation, Functions and Role.
Punjab Pollution Control Board: Organisation, Functions and Role
Unit-II: Consumer Protection and Administration
Consumer Protection: Concept and Significance
Consumer Protection Act, 1986 (with amendments)
Administrative Setup of the Consumer Disputes
Redressal Agencies: National, State and District Level
Unit-III: Human Rights and Administration
Human Rights: Concepts and Significance
Universal Declaration of Human Rights 1948
National Human Rights Commission: Organisation, Functions and Role
Punjab state Human Rights Commission: Organisation, Functions and Role
58
Cheena Gambhir
Darren J. OByrne
David Rosenbloom
Public
Administration:
Understanding
Management Politics and Law in the Public
Sector. (New York: McGraw Hills Book
Company, 1989)
Gurnax Singla
Jagannath Mohanty
Janusz Symonides
J.S.Verma
Laxmi Narain
Public
Enterprise
Management
and
Privatization (New Delhi: S. Chand &
Company Ltd., 2005)
M.R.Ansari
(New
Delhi:
Global Environmental
University Press, 1997)
59
Policies
(Oxford
Environment Management
Perspective (Macmillan, 2000)
and
Indian
V.K.Aggarwal
V.V.Ramanadham
Privatization in Developing
(London: Routledge,1989)
Countries
Semester IV (Group A)
60
Objective of the Paper: The basic objective of this paper is to familiarize the students with the
concepts of various systems of education and educational administration in India. In particular,
the paper covers the provisions of the National Policy on Education, Five Year Plans and Sarv
Shiksha Abhiyan. The organizational set up for administration of education and various agencies
would also be taught.
UNIT I
Educational Administration: Concept, Significance and Scope
Concepts: Universalization of Elementary Education, Non-Formal Education, Vocationalization
of Secondary Education, Autonomous Colleges
Problems and Challenges of Educational Administration
UNIT II
National Policy on Education, 1986 as modified in 1992 (Plan of Action, 1992)
Education and Five-Year Plans: Approaches, Priorities and Investments; RTE
Main Features, Organisation and administration of an Indian University
UNIT III
Organization and Administration of Education at the Central Level with special reference to the
Department of Education
University Grants Commission: Structure, Functions and Role
National Council of Educational Research and Training: Structure, Functions and Role
UNIT IV
Socio-economic Problems of Educational Development Equality of Opportunity Employment
and Productivity, Nation Building and Citizenship; Globalization and Education
Implementation and Evaluation of Sarva Siksha Abhiyan
List of Readings
B.P. Lulla and S.K. Murty
Government of India
J.P. Naik
J.P. Naik
61
S.L. Goel
S.N. Mukerji
Semester IV (Group A)
62
UNIT-II
Urban Local Bodies in India:
Municipal Corporation: Structure, Composition, Functions and Role
Municipal Council and Nagar Panchayat: Structure, Composition, Functions and Role
Relationship between Deliberative and Executive wings
Role of other Urban Bodies: Cantonment Boards; Improvement Trusts; Development Authorities.
UNIT-III
Urban Finance: Sources and Problems
State Finance Commission: Composition, Functions and Role with special reference to Urban
Local Bodies
Personnel Administration in Urban Governance: Role and Functions of Municipal Commissioner;
Executive Officer
Provincialisation of Municipal Services
UNIT-IV
Swarna Jayanti Shahari Rozgar Yojana (SJSRY); Jawaharlal Nehru National Urban Renewal
Mission (JNNURM)
Problems and Challenges of RuralUrban Relationship
State Control over Local Government Institutions
List of Readings
Abdul Aziz (eds.)
Mohit Bhattacharya
63
S.L. Kaushik
India
S.R. Maheshwari
Semester IV (Group A)
Paper IV: Police Administration
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Special Note: This paper will be taught with special reference to India
Objective of the Paper: This paper will generally cover various aspects of Police and the police
setup at the National, State and District levels. Related issues like Human Resource Management
of Police Personnel, Community Policing, Police-Citizen Relationship and Reforms would also
be covered.
Unit-I
Police Administration: Evolution; Concept and Significance; Police: Powers and Functions
Reforms in Police Administration after Independence
Crime: Types, Causes and Remedies
64
Unit-II
Police set up at National Level: Organisation, Functions and Role
Police set up at State Level: Organisation, Functions and Role
Police set up at District Level: Organisation, Functions and Role
Police set up at Local Level: Organisation, Functions and Role
Unit-III
Police Personnel IPS and State Police Service
Recruitment, Promotion, Training, Conduct and Discipline
Unit-IV
Community Policing: Concept, Role and Significance
Police and Human Rights: Emerging Issues and Challenges
Police and Women
List of Readings
Chares R. Swanson Leonard, Territo
Robert W.Taylor
Chaturvedi, J.C.
Gautam Ghosh
J.C. Chaturvedi
K.S. Subramaniam
Mahila Rohtagi
Rohit Chaudhary
65
Srikanta Ghosh
Srivastava, Aparna
and
Semester-IV (Group A)
Paper-V: International Administration
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Course: The paper is designed to acquaint the students both with the theoretical
and practical aspects including the origin, objectives, historical legacy and the role of
International Administration in the global framework. A focused study of various institutions and
agencies related to international administration includes functions and role of WTO, IMF,
SAARC, ASEAN, UNESCO, UNICEF, ILO, WHO, UNDP besides covering the United Nations,
its Secretariat and main aspects of Globalization and Global Governance.
Unit-I
International Administration: Origin, Objectives and Role of United Nations: Historical Legacy
and Evaluation
United Nation: Organisation, Functions and Role
66
Unit-II
International Institutions: Functions, Role and Problems of WTO (World Trade Organisation)
World Bank (WB) and International Monetary Fund (IMF)
Regional Institutions: Functions, Role and Problems of SAARC and ASEAN
Unit-III
UN Secretariat: Organisation, Functions and Working
Future of the United Nations
Globalization and Global Governance
Unit-IV
Machinery to Settle International Disputes
Organs and Specialized Agencies of the United Nations: Functions, Programmes and Role with
special reference to UNESCO, UNICEF, ILO, WHO, UNDP
List of Readings
C.V.Narsimhan
K.P.Saksena
S.L.Goel
V. Cable
Semester IV Group A
Paper VI: Information Technology and Computer Applications in Public Administration
(Common in Groups A, B, C & D; compulsory for Group D)
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
67
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Course: This paper is designed to introduce the student to the basic aspects of
information technology and develop an understanding of the ways in which this technology can
be adopted and adapted in public administration. The student will ultimately be in a position to
understand and integrate the technology and the human resource input requirements for designing
effective management information systems, e-governance applications and structural
arrangements mindful of the issues of security and ethics.
UNIT-I
Meaning, Role, Evolution of Management Information Systems
Components and activities of an Information System
Operations and Management Classification of Information Systems; MIS and Decision Making
Building and Maintaining Information Systems; The Information Systems Department
UNIT-II
General Model of a Computer System; Understanding Input devices; Output Devices; Primary
and Secondary Storage Devices and Media; CPUs
Operating System Basics; PC Operating Systems; OS and User Interface (Windows XP)
Hardware; Software; Types of Software
Networking; Local and Wide Area Networks
UNIT-III
Word Processing Software: Uses, Interface and Special Features. (Using MS Word)
Spread Sheet Software: Uses, Interface and Special Features. (Using MS Excel)
Data Base Management Software: Uses, Interface and Special Features. (Using MS Access)
Introduction to the Internet; Internet basics (Using Internet Explorer)
UNIT-IV
E - Governance: Concept, Significance and Scope
Computer Applications in Public Administration
Computer Security, Crime and Ethics
68
List of Readings
Basandra, S.
Government@net
Publications, 2001)
Bhatnagar, Subhash
E-Government:
From
Vision
to
Implementation (A Practical Guide with Case
Studies) (New Delhi: Sage Publications, 2004)
(New
Delhi:
Sage
Hodson, Peter
Norton, Peter
Saxena, Sanjay
69
Semester IV Group A
Paper VII: Ethics in Public Administration
(Common in Groups A, B, C & D)
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Paper: The aim of the paper is to acquaint the students with the concept and
philosophy of ethics with special reference to ethics in public life and accountability of public
services in India. The paper through teaching in case studies will enhance the problem solving
skills on situations relating to integrity, probity in public life and problem solving approach to
various issues and conflicts face by him in dealing with society.
UNIT I
Ethics: Concept and Significance; Importance of Ethical Values in Public Life
Contribution of Kautilya, Vivekananda and Mahatma Gandhi to Ethics in Administration
Contribution of Western Administrative Thinkers to Ethics with special reference to Plato and
Immanuel Kant
UNIT II
Ethics and Human Interface: Essence, Determinants and Consequences of Ethics in Human
Actions
Significance of human values and Attitudes in Ethical Development
Morality: Concept and Issues in Public service
UNIT III
Ethics in Public Life: Civil Service Neutrality and Anonymity
Significance of Ethical and Moral Values in Governance
Code of Ethics and Code of Conduct for Civil Services in India
70
UNIT IV
Probity in Governance- Corruption: Concept and Causes; Mechanism for Fighting Corruption
Work Culture- Concept, Significance and Characteristics of a good work culture;
Case Studies relating to Ethics in Public Administration
List of Readings
Archana Sawshilya
B.P. Mathur
Donald C. Menzel
Government of India
J. Michael Martinez
Ethics
and Integrity of Governance:
Perspectives Across Frontiers ( New Horizons
in Public Policy Series), Edward Elgar
Publishers, California, 2008
MadhavGodbole
Patrick J Sheeran
RakeshHooja
Ramesh K. Arora
T. N. Chaturvedi (Ed.)
Warwick Fox
71
Semester IV (Group B)
Paper II: Public Enterprise Management (Compulsory)
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Special Note: This paper will be taught with special reference to India
Objective of the Paper: This paper covers various aspects of Public Sector and Public Sector
Undertakings in India. In particular, the paper covers various forms of organization, governing
boards, privatization and performance of central public sector enterprises in India.
Unit-I
Public Enterprise: Concept, Rationale and Objectives
Role of Public Sector in the Indian Economy
Organisational Forms: Departmental Undertaking; Public Corporation; and Government
Company
Unit-II
Governing Boards: Types, Functions, Size and Composition
Legislative Control over Public Enterprises
Ministrial Control over Public Enterprises
72
Unit-III
Pricing and Public Enterprises
Public Sector Reforms: Rationale; Performance Contract System/Memorandum of Understanding
(MOU)
Professionalisation of Boards of Governance in India
Unit-IV
Disinvestment: Objectives, Methods, Machinery and Assessment
Privatisation: Theory, Objectives, Methods, Procedure, and Assessment; Lessons from the U.K.
Experience
Contracting Out: Concept & Rationale; Contracting Out Local Services
List of Readings
A.H. Hanson
Public
Enterprises
and
Economic
Development (London: Routledge and Kegan,
1972)
Dieter Bos
Privatization: A
(Oxford, 1991)
Government of India
Govt. of India
Theoretical
Treatment
Privatization:
An
Economic
(Cambridge: MIT Press, 1988)
Analysis
K. R. Gupta
Laxmi Narain
L.K.Jha
P.R.Dubhashi
Economics,
Planning
and
Administration
(Bombay:
Publications, Pvt. Ltd., 1976)
S.C.Kuchhal
S.S.Khera
Public
Somaiya
73
S.S.Marathe
Stephen J. Beiley
United Nations
United Nations
V.V. Ramanadham
World Bank
Semester IV (Group B)
Paper III: Marketing Management
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Course: This course has the objective of providing a comprehensive
introducing to the subject of marketing management. By the end of the semester the student
should have gained conceptual clarity of various aspects of marketing including strategic
planning, demand forecasting, markets, market segmentation, pricing and management of sales
activities and online marketing. The special focus on rural marketing is relevant in the Indian
context.
74
Unit-I
Marketing Management: Concept, Scope and Significance
Market Oriented Strategic Planning
Demand Measurement and Forecasting
Unit-II
Analysis of Marketing Opportunities; Consumer Markets and Buyer Behaviour; Producer,
Reseller and Government Markets
Elements of Marketing Research
Market Segmentation: Consumer and Business Markets
Unit-III
Determination of Product Planning
Designing Pricing Strategies
Marketing Channels Design and Management Decisions
Organisation of the Marketing Division
Unit-IV
Management of Advertising, Sales Promotion and Public Relations
Management of the Sales Force
Rural Marketing in India
On-line Marketing
List of Readings
Bhasin, M.L.
Bose, Biplab S.
G.B.Giles
Gopalaswamy, T.P.
Internet
Marketing
and
E-Commerce
(Singapore: South Western College Pub.,
2007)
75
Kotler, Philip
Kotler, Philip
Kumar, S. Ramesh
Kurian Verghese
Molenaar, C.N.A.
Semester IV (Group B)
Paper IV Industrial Relations
(Common in Groups B, C & D)
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Paper: This paper covers a very important area of governance of industrial
undertakings in India i.e. concept and approaches of Industrial Relations. The course will also
make the students familiar with industrial conflicts and their settlement; various aspects of trade
unions; participative management; structure and functioning of International Labour Organisation
(I.L.O.), etc.
76
UNIT-I
Industrial Relations: Concept and Significance
Complaints and Grievance: Concept; machinery for grievance handling
Approaches to Industrial Relations
UNIT-II
Industrial Conflicts: Concepts, Causes and Remedies
Machinery for the Settlement of Industrial Disputes:
Conciliation
Arbitration
Adjudication
Collective Bargaining
UNIT-III
Trade Unions: Concept, Origin, Types and Functions
Theories of Trade Unions
Registration and Recognition of Trade Unions
UNIT-IV
Participative Management: Concept, Objectives and Types
Schemes of Employee Participation in India
International Labour Organisation (I.L.O.) Structure; Objectives
List of Readings
C.B. Mamoria and S.V. Gankar
K. Aswathappa
P. Ghosh
R.D. Aggarwal
Ratna Sen
Rustam S. Davar
77
Semester IV Groups B
Paper V: Project Management (Compulsory)
(Common in Groups B & D; compulsory in Group B)
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Course: Project Management continues to grow as a profession. Project
management techniques are now used outside the traditional project industries and a
management-by-project approach has increasingly been adopted in development projects funded
by the UN, World Bank and other international agencies; it is also sought to be adopted in
government funded welfare and development projects. The relevance of the course is derived
from this context and the objectives are to impart a deep understanding of all the stages of project
management and the techniques supporting project management.
UNIT-I
Project Management: Organisation, Planning including Prerequisites for successful Project
Implementation and Control
Project Planning: Resource Allocation Framework; Generation and Screening of Project Ideas
UNIT-II
Project Analysis: Market and Demand Analysis; Technical Analysis; Financial Analysis
Project Selection I: Project Appraisal Criteria Project Cash Flow; Time Value of Money; Cost
of Capital
UNIT-III
Project Selection II
Project Risk Analysis;
Social cost benefit analysis: Rationale and approaches;
Shadow Pricing applications in India
78
UNIT-IV
Project Implementation
Project Management Techniques: Network Analysis (PERT/CPM),
Project Monitoring and Review: Integrated Cost Planning and Budgeting; Monitoring
Information; Reporting System and Evaluation
List of Readings
Burke, Rory
Choudhry, Sadan
Harrison, F.L.
Lock, Dennis
Planning Commission
Prasanna, Chandra
Srinath, L.S.
UNIDO
(London:
79
Semester IV (Group B)
Paper VI: Information Technology and Computer Applications in Public Administration
(Common in Groups A, B, C & D; compulsory in Group D)
Semester IV Group B
Paper VII: Ethics in Public Administration
(Common in Groups A, B, C & D)
Semester IV (Group C)
Paper-II: Labour Laws (Compulsory)
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Paper: This paper covers five major labour legislations in India which are
crucial for harmonious employer-employee relations. The detailed provisions of these legislations
with reference to the cases would be taught to the students.
UNIT-I
Industrial Disputes Act, 1947
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
80
UNIT-II
Factories Act, 1948
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
List of Readings
A.M. Sarma
Anil Kumar
E.M. Rao
K.D. Srivastava
K.D. Srivastava
81
O.P. Malhotra
R. Jayaprakash Reddy
S.N. Mishra
Semester IV (Group C)
Paper III Organizational Psychology (Compulsory)
(Common to Group C & D; compulsory in Group C)
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Paper: The paper will make the students familiar with the basic concepts of
Organisational Psychology. Functional aspects of Organizational Psychology like human
relations, employment, attitudes, groups, personality and work stress would be taught to the
students.
UNIT-I
Organisational and Industrial Psychology: Concept, Nature and Scope
Human Relations: Concept, Features and Hawthorne Experiments
Employee Needs: Concept, Hierarchy of Needs and Need Satisfaction
UNIT-II
Attitude: Concept, Nature and Significance
Industrial Morale: Concept, Nature and Determinants
Motivation of Industrial Employees: Concept and Determinants
82
UNIT-III
Personality: Concept, Significance and Types
Job Satisfaction: Concept, Significance and Determinants
Groups: Concept, Types and Inter-Group Relations
UNIT-IV
Fatigue: Concept, Causes and Remedies
Monotony and Boredom: Concept, Causes and Effects
Work Stress and its Management
List of Readings
Brown, J.A.C.
The
Social
(Penguin,1954)
Psychology
of
Industry
Ganguli, H.C.
Norman R.F.Maier
Schein, Edgar
Organizational
Behaviour:
Concepts,
Controversies and Applications (New Delhi:
Pearson 13th Edition, 2009)
Semester IV (Group C)
Paper IV- Industrial Relations
(Common in Group B, C & D)
Semester IV (Group C)
Paper V - Labour Policy and Administration
INSTRUCTIONS FOR PAPER-SETTERS AND CANDIDATES
The Maximum Marks for the paper will be 100. The question paper will be of 80 marks
and internal assessment of 20 marks. Time allowed will be 3 Hours. For private
students, who have not been assessed for the internal assessment, the marks secured by
them in the paper will be proportionately increased in lieu of the internal assessment.
The Paper-Setter must put a note in question paper in this regard.
83
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Special Note: This paper will be taught with special reference to India
Objective of the Paper: The main objective of this paper is to make the students aware of the
policies and administration of labour problems in India including the labour policy, labour policy
in Five Year Plans, employee welfare and the organizational set up for labour at the union and
state levels.
UNIT-I
State and Labour: Theoretical Aspects
Indian Labour: Characteristics
Industrialisation and Growth of Indian Labour
UNIT-II
Evolution of Labour Policy in India
Labour Policy and Five Year Plans
Labour Policy with special reference to Terms and Conditions of Employment; Industrial
Relations and Wages
UNIT-III
Organisation, Functions and Role of Union Ministry of Labour and Employment; Labour Bureau
and Directorate General of Labour Welfare of Government of India
Labour Department at the State Level
UNIT-IV
Labour Policy and Legislation in India
Employee Welfare: Concepts; Significance; Approaches
2nd National Commission on Labour
84
List of Readings
Anil Kumar
Kuriakose Mamkoottam
Jagdish (ed.)
T.N. Bhagoliwal
Government of India
C.B. Mamoria
S.N. Misra
Semester IV (Group C)
Paper VI Information Technology and Computer Applications in Public Administration
(Common in Group A, B, C & D; compulsory in Group D)
Semester IV Group C
Paper VII: Ethics in Public Administration
(Common in Groups A, B, C & D)
Semester IV Group D
Paper II: Techniques of Administrative Improvement (Compulsory)
85
The candidate shall attempt 5 questions in all (one compulsory and one each from four
units). The compulsory question shall comprise of 15 short-answer type questions,
covering the whole syllabus, to be answered in 25-30 words each, out of which the
candidate would be required to attempt any 10. Each question will carry 2 marks. Rest
of the paper shall contain 4 units, each unit having two questions, out of which the
candidate would be expected to attempt one. Each question from the units will carry 15
marks.
Objective of the Course: Administrative improvement is an important aspect of administrative
management. The objectives of this course are to comprehensively deal with the varied reference
points leading to promoting administrative efficiency. The students will therefore gain an
understanding of the ways in which change can be managed in an organization at the operations
and policy planning levels. A thorough study of the reports of the Government of India
Commissions on Administrative Improvement and Reforms and the working of the O&M
Division of the Government of India will link the theoretical and operational aspects of
administrative improvement in public administration.
UNIT-I
Work Study in Administration: Paper work simplification; Method study
Work Measurement; Standardization and Work Norms
UNIT-II
Organisation Analysis and Development of Organisational Structure
Techniques of Materials Management: ABC, VED, SDE and FSN Analyses
UNIT-III
Management of Change; Innovation in Management
Quality Circles; Total Quality Management
Management by Objectives
UNIT-IV
Working of O and M Division in the Government of India
The Sixth Pay Commissions recommendations on Administrative Improvement
The ARCs and Administrative Improvement in Indian Administration
86
List of Readings
Armstrong, Michael
Gopalkrishan, P.
Government of India
Government of India
I.L.O.
Maheshwari, S. R.
Maheshwari, S. R.
Reddin, W.J.
Srinath, L.S.
United Nations
Semester IV (Group D)
Paper III Organisational Psychology
(Common in Groups C & D; compulsory in Group C)
Semester IV (Group D)
Paper IV Industrial Relations
(Common in Groups B, C & D)
Semester IV (Group D)
Paper V Project Management
(Common in Groups B & D; compulsory in Group B)
Semester IV (Group D)
Paper VI: Information Technology and Computer Applications in Public
Administration (Compulsory)
(Common in Group A, B, C &D; compulsory in Group D)
Semester IV Group D
Paper VII: Ethics in Public Administration
(Common in Groups A, B, C & D)
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87