MARCELA CARDENAS ARANGO

113 Winding Hill Dr. • Hackettstown, NJ • Home: (973) 527 4659 • Cell: (908) 652 1680
cardenasmar@hotmail.com

Summary of Qualifications

Relationship-oriented, responsible Human Resources professional with four years

of industry experience and excellent understanding of staffing, organizational
development, Talent and succession planning based on competencies models.
• Excellent record of success in establishing category
objectives and metrics, developing strategies and action
plans, and exceeding expectations of clients.
• Develops and maintains excellent working relationships
with customers, applying problem-solving skills and
creative thinking to support the company needs and
retaining the best employees.
• Fluent in Spanish and English.
• Proficient in Microsoft Office.

Professional experience

Target, Hackettstown, New Jersey

Team Leader Starbucks

Aug 2008 – Nov 2009

• Managed Starbucks license store, guarantying the

accomplishment of the Starbuck’s quality standards,
customers service level, sales, and team member’s
supervision and required training to meet the store
goals.
• Opened the store, providing the initial training to the
team members, and setting up all the facilities.
• Guaranteed non compliance issues regarding health,
safety and quality.

Johnson & Johnson, Cali, Colombia

HR Consultant - People Development

Jan 2007 –Jun 2007
 • Supported the North Hub (Colombia, Venezuela, Trinity
& Tobago and Supply Chain from Mexico to Chile)
business leaders developing succession planning, high
potential development plan, low performers
management, and career plan for employees based on
the GLP (J&J competencies model).
• Developed and supported the execution of the Talent
Scope for LADS North Hub area with the business
leaders.
• Designed and implemented the development plan of for
the HR area in North Hub. (HR colleagues development
plans and Hr strategic goals) improving the HR
contribution to the business.
• Consolidated and shared all Pfizer colleagues’
information regarding performance and development
during the integration process of PCH (Pfizer Consumer
Healthcare) and Johnson & Johnson.

MARCELA CARDENAS ARANGO

Page 2

Pfizer, Cali, Colombia

Human Resource Generalist
Feb 2006 – Jan 2007

• Responsible for the employee well-being, organizational

culture, competency-based staffing process and Talent
and development processes for PCH (Pfizer Consumer
Healthcare) Sales and marketing.
• Designed and implemented a strategy of corporate
values and recognition for the Latin American region
improving the level of engagement.
• Designed a competency-based model, and assessed all
job positions of sales and marketing areas in Colombia,
Venezuela, Ecuador, Chile and Brazil. This model
allowed establishing development plans for key
colleagues focused on both business and colleague’s
needs.
• Provided training to Business Managers in the Latin
American Region in the preparation of development
plans based on the competency model.

Human Resource Analyst

Jul 2003 – Feb 2006
 • Designed and executed community relationship
programs with schools of children in need closed to the
company, by volunteering colleagues to teach directives
and teachers managing skills.
• Implemented of the site’s Intranet to speed up and
facilitate communications inside and outside the
company.
• Designed a bimonthly information bulletin as a new
communication channel with the participation of
another business unit of the Company (PCH) to create
business global view and understand the costumer’s
needs.
• Incorporated the use of DDI's competency-based
interviews to the staffing processes.
• Supported the Global Survey (Colleague satisfaction and
engagement) with 100% coverage and contributed to
the accomplishment of the company's overall goal. And
Execution and conduct the analysis of the results in
focus groups to determine actions plans.
• Redesigned and implemented a "Handbook of
Responsibilities and Job Descriptions". Standardized the
process to maintain Job Descriptions which highly
contributed several ongoing programs of continuous
improvement in the site.

Education AND TRAINING

B.S., Psychology, Pontificia Universidad Javeriana, Cali, Colombia 2004