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Course Number: POM102 Units: 3 Semester and School Year: 2 n d Semester 2014 –

Course Number:


Units: 3

Semester and School Year:

2 nd Semester 2014 2015

Course Title:

Fundamentals of Production and Operations Management


Schedule and Venue:

Roger Sy.Siong.Kiao

A. Course Description

Section F SOM 210 MWF

Section E SOM 103 M

Section I




9:30 a.m.

9:30 to 10:30 a.m.

8:30 to

9:30 to 10:30 a.m. 9:00 to 12:00 p.m.

This course aims to provide the student with an analytical approach to the economic problems of planning and deploying human resources, materials, facilities and equipment to generate goods and/or services for the marketplace. Course emphasis will be on the application of the analytical tools to address critical issues related to strengthening the competitive position of the enterprise, such as: product or service design, process engineering and work systems design, management of technology and innovation, environment-friendly design, capacity planning, plant location and facilities layout, logistics and supply chain management, total quality management, operations scheduling, and performance management.

B. Intended Learning Outcomes:

By the end of this course, the student should be able to understand and appreciate the basic concepts of Production/Operations Management; know its importance in the success of the business; and learn the major POM concepts, quantitative tools and techniques that are used in tactical and strategic decisions. Intended learning outcomes include:

To analyze the role and contribution of operations towards achieving competitive advantage in the marketplace through class discussions leading to generating best practices.

To identify and analyze the ten operations management areas and their relationship with other business functions given various case scenarios leading to efficient business operations

To apply and demonstrate various systematic approaches (qualitative and quantitative) in designing and managing operations through an operations-related project

C. Course Schedule

Week 1

Introduction to Operations and Competitiveness Operations Strategy and Globalization

Chapter 1

Chapter 2

Week 2

Design of Goods and Services Forecasting


Chapter 5

Week 3


Chapter 4

Week 4

Process Strategy


Chapter 7

Week 5

Capacity Planning


Supp. 7

Week 6

Managing Quality


Chapter 6

Week 7

Maintenance and Reliability


Chapter 17

Week 8

Site Selection and Location Analysis Transportation Modeling


Chapter 8


Module C

Week 9

Facilities Layout


Chapter 9

Rm 302 3/F John Gokongwei School of Management Bldg, Katipunan Ave, Loyola Heights, 1108 Quezon City, Philippines +63 2 426 6001 ext 5541 • Tel/Fax +63 2 426 6076 •

Week 10

Designing Work Systems


Chapter 10

Week 11

Supply Chain Management Inventory Management


Chapter 11

Week 12


Chapter 12

Week 13

Aggregate Planning MRP


Chapter 13

Week 14


Chapter 14

Week 15



Chapter 15

Week 16

JIT Systems, Lean and Six Sigma

Chapter 16

D. Required Readings

HEIZER, J. and RENDER, B. 2014 Operations Management. 11th Edition, Pearson

E. Suggested Readings

COLLIER, D. and EVANS, 2010. OM2. Southwestern-Cengage Learning

SLACK, N., CHAMBERS, S., and JOHNSTON, R. 2010. Operations Management. 4 th Edition, Pearson

STEVENSON, W. 2002. Operations Management. 8 th Edition, McGraw-Hill

F. Course Requirements and Grading Equivalents



Final Grade Equivalents

Long Exams


3.76 4.00 3.31 3.75 2.81 3.30 2.31 2.80 1.81 2.30 1.00 1.80 Below 1.00






Group Project Progress and Paper (Progress Work and Final Paper)











Group Project Final Presentation






Below 60




Class Participation





G. Classroom Policies

1. Attendance:

Since this is a 3-unit course, students are allowed at most 9 hours worth of cut. A late is equivalent to a cut. Going beyond the said norm will automatically merit the student a final grade of W. There is no distinction between an excused and unexcused absence.

The highly accelerated pace of this course requires students to accept a great deal of responsibility for achieving their own learning outcomes. While in class, students are expected to actively participate in discussions and group activities, and not just listen to lecture. Outside class time, students are expected to spend hours of preparation which will include reading assignments, homework preparations, research, and group meetings.

2. Classroom Behavior:

Mobile phones and any other use of gadgets (laptops, tablets, etc) are strictly discouraged during class time. They are to be turned off or placed on silent mode.

Eating and drinking are not allowed inside the classroom.

Students are expected to adhere to the Dress Code set by the JG School of Management.

3. Long Exams: There shall be at least three administered exam (open notes and open books), to be held outside class hours with a three-hour duration.

Passing Requirement: The long tests (60%) are the most important gauge of individual performance in this course. As such, students whose average grade in the exams is equivalent to an Fwill automatically receive a final grade of “F” regardless of the marks obtained in the other course requirements.

Make-up Exam: There shall be no make-up exams, unless there is a legitimate and immediate reason (for medical-related concerns, submission of a valid doctor’s certificate is required). The lecturer or the department secretary must be notified not later than 12 noon of the examination date. Failure to comply with the aforesaid requirement will warrant a grade of ‘F’ for the exam.

Corrections: Students are given at most three (3) school days after the return of the exam to make the necessary appeals and requests for corrections. After this period, grade changes will no longer be entertained.

4. Class Participation: Active participation is highly encouraged to improve the learning process on this course. Active participation may include asking thoughtful questions, being willing to consider new ideas, helping the others to comprehend complex ideas, having a cooperative attitude and a sense of humor.

5. ACADEMIC INTEGRITY POLICY: Every student is responsible to know the standards of conduct and expectations of academic integrity that apply to undertakings. Academic dishonesty will not be tolerated and will result in the maximum penalty as defined in the Student Handbook:

Cheating during exams

Submitting spurious reports copied from previous materials other than his/her own

Copying another student’s work including assignments and reports

Receiving assistance from anyone else with quizzes/homework


H. Group Project

1. Detailed project guidelines for the Final Paper will be uploaded in an online group site.

2. Be sure to have the proper contacts and resources that can help you in your project.

3. Be guided with the due dates for the submission of your partial papers and final paper. All submissions are due 12 noon in the QMIT department of JGSOM. Failure to submit on time will merit a 0.25 deduction per day late.

4. Each student will be asked to force rank their group members at the end of the semester. Grades for group work will be adjusted upward or downward to account for each individual’s relative contribution to the group effort.

I. Consultation Hours

Consultations can be arranged with your instructor. Consultations are highly encouraged!