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WeR@Home

System
User Guide

ESUG05022
Version 4.2
July 2015

Legal Notice
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Please check your End User License Agreement (EULA) for terms and conditions.
2015 All rights reserved to Essence Security International (E.S.I.) Ltd.

For more information, please contact:

Essence Security International (E.S.I.) Ltd.


12 Abba Eban Avenue,
Ackerstein Towers Bldg. D
Herzliya Pituach, 4612001 Israel
www.essence-grp.com
Tel:

+972-73-2447777

Fax:

+972-9-7729962

Table of Contents

Table of Contents
1.

2.

3.

4.

5.

Introduction ..........................................................................................................................................12
1.1.
Purpose of the User Guide ........................................................................................................ 14
1.2.
User Guide Structure................................................................................................................. 14
1.3.
WeR@Home Kit Concept ........................................................................................................ 16
1.3.1
The Components ........................................................................................................ 17
1.3.2
Customized WeR@Home System Structure .............................................................. 18
1.4.
General Installation Guidelines ................................................................................................. 18
Deployment of the WeR@Home System ............................................................................................20
2.1.
The Installation Process ........................................................................................................... 20
2.1.1
Steps for Installation.................................................................................................... 21
2.2.
Prerequisites to the WeR@Home System Installation ............................................................. 22
The WeR@Home Hub ......................................................................................................................... 24
3.1.
The Hub Function .................................................................................................................... 24
3.2.
Installation Prerequisites ........................................................................................................... 25
3.2.1
Positioning Recommendations ................................................................................... 25
3.2.2
Installation Procedure .................................................................................................26
3.3.
Setup and Activate the Hub ......................................................................................................26
3.4. Registering the Hub ................................................................................................................. 30
Multiple Place Management ................................................................................................................. 36
4.1.
User Access ............................................................................................................................... 37
4.2. Fundamentals of Multi-Place Management .............................................................................. 38
The WeR@Home Web Application...................................................................................................... 39
5.1.
The Web Application Functionality ...........................................................................................39
5.2.
Accessing the Web Application................................................................................................ 40
5.2.1
Prerequisites............................................................................................................... 40
5.2.2
The Web Application Login ......................................................................................... 41
5.3.
Registering the Hub Using the Web Application...................................................................... 44
5.3.1
First Time Registration Procedure .............................................................................. 44
5.3.2
Password Validation Feature ....................................................................................... 51
5.4. The Web Application Home Page ............................................................................................ 54
5.4.1
The Tool Bar ............................................................................................................... 54
5.4.2
Settings Module ..........................................................................................................56
5.4.3
General Settings Tab ................................................................................................... 57

WeR@Home System User Guide

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6.

5.4.4 APN Settings Tab .........................................................................................................58


5.4.5
Z-Wave Settings Tab....................................................................................................62
5.4.6 The System Status Bar .................................................................................................63
5.4.7
The Web Application Module Tabs............................................................................. 64
5.5.
Multiple Place Configuration.....................................................................................................65
5.5.1
Add New Place Procedure ...........................................................................................67
5.5.2
Default Place Configuration Procedure ...................................................................... 69
5.5.3
Remove Existing Place Procedure .............................................................................. 70
5.6. The Dashboard.......................................................................................................................... 72
5.6.1
The Devices Pane ........................................................................................................ 72
5.6.2
The Security Cameras Pane ........................................................................................ 74
5.6.3
The Recent Events Pane ............................................................................................. 74
5.7.
The Devices Module.................................................................................................................. 75
5.7.1
Managing Devices .......................................................................................................76
5.8. The History Module .................................................................................................................. 83
5.8.1
Events Overview ......................................................................................................... 86
5.9. The Users Module .................................................................................................................... 86
5.9.1
Add a New User .......................................................................................................... 88
5.9.2
Edit User Properties .................................................................................................... 91
5.9.3
Remove a User ........................................................................................................... 94
5.10. The Z-Wave Module ............................................................................................................... 94
The WeR@Home Mobile Application ................................................................................................96
6.1.
The WeR@Home Mobile Application Installation ..................................................................97
6.2. Opening the WeR@Home Mobile Application....................................................................... 98
6.2.1
The Login ................................................................................................................... 98
6.2.2
PIN Code at Login ..................................................................................................... 100
6.2.3
Changing Your DNS ................................................................................................. 100
6.3. The Home Screen ................................................................................................................... 102
6.3.1
The Dashboard .......................................................................................................... 103
6.3.2
The Arming Buttons .................................................................................................. 106
6.3.3
Shortcuts ................................................................................................................... 108
6.3.4 The Quick Access Buttons ......................................................................................... 109
6.4. The Main Menu ....................................................................................................................... 110
6.4.1
Places ........................................................................................................................ 110
6.4.2 Devices ....................................................................................................................... 113
6.4.3 Smart Rules................................................................................................................. 115
WeR@Home System User Guide

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7.

8.

6.4.4 Shortcuts .................................................................................................................... 115


6.4.5 Settings ...................................................................................................................... 121
6.4.6 PIN Code Configuration ............................................................................................ 122
6.4.7 Exit Delay................................................................................................................... 128
6.4.8 About ........................................................................................................................ 128
6.4.9 Logout ....................................................................................................................... 129
6.5. The History Module ................................................................................................................ 130
6.5.1
The List of Event Messages........................................................................................ 130
6.5.2
The History Filters ......................................................................................................132
6.6. The Control Module ................................................................................................................. 137
6.7. The Video Module................................................................................................................... 139
6.7.1
The Videos Screen ..................................................................................................... 139
6.7.2
The Videos Filters ...................................................................................................... 143
Smart Rules ..........................................................................................................................................145
7.1.
Smart Rules Framework .......................................................................................................... 146
7.2.
Rules Structure ........................................................................................................................ 147
7.3.
Triggers ................................................................................................................................... 148
7.3.1
Time-related Triggers for Schedule Rules ................................................................. 148
7.3.2
Device Triggers for Devices Rules ............................................................................. 149
7.3.3
System Arming Triggers for Arm Modes Rules........................................................... 151
7.4. Triggered Actions ....................................................................................................................152
7.4.1
Capturing Images ...................................................................................................... 154
7.4.2
Sounding Chimes ...................................................................................................... 154
7.4.3
Initiating a Z-Wave Device Action ........................................................................... 154
7.4.4 Broadcasting Messages ............................................................................................. 156
7.5.
How to Create a Rule .............................................................................................................. 156
7.5.1
Create Rule Procedure ............................................................................................... 157
7.6. Manage Smart Rules................................................................................................................ 162
7.6.1
Delete Smart Rules .................................................................................................... 163
7.6.2
Edit Smart Rules......................................................................................................... 165
7.6.3
Activate and Deactivate Smart Rules ......................................................................... 168
The Remote Control ........................................................................................................................... 169
8.1.
The Remote Control Functionality .......................................................................................... 169
8.2. Installation Prerequisites ......................................................................................................... 170
8.3. Adding the Remote Control to the WeR@Home System ....................................................... 171
8.4. The Remote Control Status Reporting ..................................................................................... 175

WeR@Home System User Guide

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9.

The Camera Detector ..........................................................................................................................176


9.1.
The Camera Detector Functions .............................................................................................. 177
9.1.1
The Camera Detector Modes of Operation ............................................................... 177
9.2. Camera Detector Positioning Recommendations .................................................................. 178
9.3. Mounting Base Installation Alternatives.................................................................................. 178
9.3.1
Installing with Screws ................................................................................................ 179
9.3.2
Installing with Double-sided Adhesive Tape ............................................................. 180
9.4. Dismounting the Camera Detector......................................................................................... 180
9.5. Installation Prerequisites .......................................................................................................... 181
9.5.1
Disassemble Mounting Base...................................................................................... 182
9.5.2
Release Remaining Circuit ......................................................................................... 183
9.6. Adding the Camera Detector .................................................................................................. 183
9.7. The Camera Operational Modes ............................................................................................. 185
9.7.1
Walk Test Mode ......................................................................................................... 186
9.7.2
Normal Operation Mode........................................................................................... 186
10. The Motion Detector ........................................................................................................................... 187
10.1. The Motion Detector Functions.............................................................................................. 187
10.2. Motion Detector Positioning Recommendations ................................................................... 188
10.3. Mounting Base Installation Alternatives.................................................................................. 188
10.3.1 Installing with Screws ................................................................................................ 189
10.3.2 Installing with Double-sided Adhesive Tape ............................................................. 190
10.4. Dismounting the Motion Detector ......................................................................................... 190
10.5. Installation Prerequisites .......................................................................................................... 191
10.5.1 Disassemble Mounting Base...................................................................................... 192
10.5.2 Release Remaining Circuit ......................................................................................... 192
10.6. Adding the Motion Detector .................................................................................................. 192
10.7. The Motion Detector Operational Modes .............................................................................. 195
10.7.1 Walk Test Mode ......................................................................................................... 195
10.7.2 Normal Operation Mode........................................................................................... 196
11. The Door/Window Sensor ...................................................................................................................197
11.1. The Door/Window Sensor Function ....................................................................................... 197
11.2. Door/Window Sensor Positioning Recommendations ........................................................... 198
11.3. Mounting Base Installation Alternatives.................................................................................. 198
11.3.1
Installing the Transmitter with Screws ...................................................................... 199
11.3.2 Installing the Transmitter and the Magnet with Double-sided Tape........................ 200
11.4. Dismounting the Door/Window Sensor ................................................................................ 200
6

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11.5. Installation Prerequisites ......................................................................................................... 201


11.6. Adding the Door/Window Sensor...........................................................................................202
11.7. Testing the Door/Window Sensor ......................................................................................... 204
12. The Siren ............................................................................................................................................. 205
12.1. The Siren Functions.................................................................................................................205
12.2. Siren Positioning Recommendations ......................................................................................205
12.3. Mounting Base Installation Alternatives................................................................................. 206
12.3.1 Installing the SRN with Screws.................................................................................. 206
12.3.2 Installing the SRN with Double-side Tape .................................................................207
12.4. Dismounting the Siren ............................................................................................................207
12.5. Installation Prerequisites ........................................................................................................ 208
12.6. Adding the Siren .................................................................................................................... 208
13. The HD Camera .................................................................................................................................. 210
13.1. The HD Camera Functions ....................................................................................................... 211
13.1.1
The HD Camera Mode of Operation .......................................................................... 211
13.1.2 The HD Camera Features .......................................................................................... 212
13.1.3 The HD Camera LEDs .................................................................................................213
13.2. HD Camera Positioning Recommendations.............................................................................213
13.3. Mounting Bracket Installation ................................................................................................. 214
13.3.1 Installing with Screws ................................................................................................ 214
13.4. Dismounting the HD Camera ...................................................................................................215
13.5. Installation Prerequisites ......................................................................................................... 216
13.6. Install HD Camera ................................................................................................................... 216
13.7. Adding the HD Camera ........................................................................................................... 218
13.8. The HD Camera Operation .....................................................................................................220
14. The Tag Reader .................................................................................................................................... 221
14.1. The Tag Reader Function ........................................................................................................ 222
14.2. Tag Reader Positioning Recommendations ............................................................................ 222
14.3. Mounting Base Installation Alternatives.................................................................................. 223
14.3.1 Installing the Tag Reader with Screws ....................................................................... 223
14.3.2 Installing the Tag Reader with Double-Sided Adhesive Tape .................................... 224
14.4. Dismounting the Tag Reader .................................................................................................. 224
14.5. Installation Prerequisites ......................................................................................................... 225
14.6. Adding the Tag Reader ........................................................................................................... 225
14.7. Adding Tags ............................................................................................................................ 227
14.7.1 Assigned Users .......................................................................................................... 228
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15.

16.

17.

18.

14.7.2 Add a Tag Procedure ................................................................................................. 228


The Flood Detector............................................................................................................................. 232
15.1. The Flood Detector Function .................................................................................................. 232
15.2. Flood Detector Positioning Recommendations ...................................................................... 233
15.3. Mounting Base Installation Alternatives.................................................................................. 233
15.3.1 Installing the Flood Detector Transmitter with Screws ............................................. 234
15.3.2 Installing the Flood Detector Sensor Unit with Screws ............................................. 235
15.3.3 Installing Transmitter with Double-Sided Adhesive Tape ......................................... 236
15.3.4 Installing Sensor Unit with Double-sided Adhesive Tape .......................................... 236
15.4. Dismounting the Flood Detector ............................................................................................ 236
15.5. Installation Prerequisites ......................................................................................................... 237
15.6. Adding the Flood Detector ..................................................................................................... 237
The Smoke Detector ........................................................................................................................... 239
16.1. Product Function ................................................................................................................... 240
16.2. Smoke Detector Positioning Recommendations ................................................................... 240
16.2.1 Acceptable Installation Locations ............................................................................. 241
16.2.2 Unacceptable Installation Locations ......................................................................... 243
16.3. Installation Prerequisites ........................................................................................................ 244
16.4. Smoke Detector Installation .................................................................................................. 244
16.4.1 Physical Smoke Detector Installation ....................................................................... 244
16.4.2 Adding the Smoke Detector ..................................................................................... 247
16.4.3 Test the Smoke Detector ..........................................................................................250
16.5. Smoke Detector Operation .....................................................................................................251
16.5.1 Cleaning the Smoke Detector ................................................................................... 252
The Universal Transmitter................................................................................................................... 254
17.1. The Universal Transmitter Function ........................................................................................ 254
17.2. Universal Transmitter Positioning Recommendations ............................................................ 255
17.3. Mounting Base Installation Alternatives.................................................................................. 255
17.3.1 Installing the Universal Transmitter with Screws ....................................................... 256
17.3.2 Installing UT with Double-Sided Adhesive Tape ........................................................ 257
17.4. Dismounting the Universal Transmitter .................................................................................. 257
17.5. Installation Prerequisites ......................................................................................................... 258
17.6. Adding the Universal Transmitter ........................................................................................... 258
17.7. Interfacing with a Third-Party Device...................................................................................... 261
The WeR@Home Z-Wave Extender................................................................................................. 262
18.1. Installation Prerequisites ......................................................................................................... 263
WeR@Home System User Guide

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18.2.

Installation of the Z-Wave Extender ..................................................................................... 264


18.2.1 Verification ................................................................................................................266
18.3. Activating the Z-Wave Extender ...........................................................................................266
18.4. Z-Wave Network Configurations ..........................................................................................266
18.4.1 Joining an Existing Network ...................................................................................... 267
18.4.2 Check 3rd Party Controller Status ..............................................................................271
18.5. Managing Z-Wave Peripherals................................................................................................271
18.5.1 Add a New Z-Wave Device ...................................................................................... 272
18.5.2 Configure Z-Wave Device Properties ...................................................................... 274
18.5.3 Removing a Connected Z-Wave Device .................................................................. 275
18.5.4 Z-Wave Network Update ......................................................................................... 276
19. Administration of the WeR@Home System ...................................................................................... 277
19.1. Arming Modes of Operation ................................................................................................... 277
19.1.1 Arm Away .................................................................................................................. 278
19.1.2 Day Arm .................................................................................................................... 279
19.1.3 Night Arm.................................................................................................................. 279
19.1.4 Disarm ...................................................................................................................... 280
19.1.5 Delayed Arming ........................................................................................................ 281
19.1.6 Forced Arming .......................................................................................................... 282
19.2. Alarms and Alerts Handling .................................................................................................... 283
19.2.1 Security Alarms ......................................................................................................... 283
19.2.2 Safety Alerts ..............................................................................................................286
19.2.3 Panic Alarms ..............................................................................................................288
19.3. Monitoring the Premises......................................................................................................... 291
19.3.1 Monitoring with the WeR@Home Web Application ................................................ 291
19.3.2 Monitoring with the WeR@Home Mobile Application ............................................ 292
19.4. Managing Users ...................................................................................................................... 293
19.4.1 User Types ................................................................................................................. 293
19.4.2 Profiling Users .......................................................................................................... 294
19.5. Managing Devices .................................................................................................................. 294
19.5.1 Entry/Exit .................................................................................................................. 295
19.5.2 Devices Allowing Walk-Through ...............................................................................296
19.5.3 Chime ........................................................................................................................ 297
19.6. Log of Events........................................................................................................................... 297
20. Maintenance of the WeR@Home System ......................................................................................... 298
20.1. Maintenance Frequency .........................................................................................................298
WeR@Home System User Guide

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20.2. Replacing Hub Backup Battery ................................................................................................298


20.3. Replacing the Camera Detector Batteries ...............................................................................299
20.3.1 Removing the Old Batteries ..................................................................................... 300
20.3.2 Installing New Batteries ............................................................................................ 300
20.4. Replacing the Motion Detector Batteries ............................................................................... 301
20.4.1 Removing the Old Batteries ...................................................................................... 301
20.4.2 Installing New Batteries ............................................................................................. 301
20.5. Replacing the Door/Window Sensor Battery ..........................................................................302
20.5.1 Removing the Old Battery .........................................................................................302
20.5.2 Installing a New Battery .............................................................................................302
20.6. Replacing the Siren Batteries ..................................................................................................302
20.6.1 Removing the Old Batteries ...................................................................................... 303
20.6.2 Installing New Batteries ............................................................................................. 303
20.7. Replacing the Remote Control Battery .................................................................................. 304
20.7.1 Removing the Old Battery ........................................................................................ 304
20.7.2 Installing a New battery............................................................................................ 304
20.8. Replacing the Tag Reader Batteries ........................................................................................ 305
20.8.1 Removing the Old Batteries ...................................................................................... 305
20.8.2 Installing New Batteries ............................................................................................. 305
20.9. Replacing the Flood Detector Battery.................................................................................... 306
20.9.1 Removing the Old Battery ........................................................................................ 306
20.9.2 Installing a New Battery ............................................................................................ 306
20.10. Replacing the Smoke Detector Batteries ............................................................................... 306
20.10.1 Removing the Old Batteries ...................................................................................... 307
20.10.2 Installing New Batteries ............................................................................................. 307
20.11. Replacing the Universal Transmitter Battery........................................................................... 307
20.11.1 Removing the Old Battery ........................................................................................ 308
20.11.2 Installing a New Battery ............................................................................................ 308
20.12. Cleaning the Smoke Detector................................................................................................ 308
21. Security Aspects ................................................................................................................................. 309
21.1. Secured Communication between User and Application Server ........................................... 309
21.2. Communication Security between Hub and Application Server ............................................ 309
21.3. Communication Security between Hub and sensors ............................................................. 309
Appendix A
Terms, Abbreviations and Acronyms ............................................................................... 310
Appendix B
End User License Agreement (EULA) ................................................................................ 313
Appendix C
Technical Specifications ................................................................................................... 320
10

WeR@Home System User Guide

Table of Contents

Appendix D
Appendix E
Appendix F
Appendix G
Appendix H
Appendix I
Appendix J

Required Installation Equipment...................................................................................... 334


Screws and Dowels ........................................................................................................... 336
WeR@Home Web Application Icons ...............................................................................337
Maximum System Configuration ......................................................................................340
Port Checking .................................................................................................................. 342
Enable Telnet Feature in Windows 7 and 8 ....................................................................... 344
Owners Records .............................................................................................................. 345

WeR@Home System User Guide

11

Introduction

1. Introduction
The award winning WeR@Home product suite, recognized by both industry and consumer awards offers
a super simple and easy-to-use system, enabling people to independently manage their homes from
anywhere, anytime, and on any screen. The modular offering includes:
Home Security and Safety Module: The WeR@Home System can be used as a home security and
safety system allowing users to receive alerts about detected intrusions and safety warnings, such
as for fire or flooding.
Remote Home Management Module: The WeR@Home System includes a Mobile Application
that seamlessly allows users to monitor and control their connected home from anywhere. The
Mobile Application is super intuitive and beautifully designed to allow users to enjoy the full
connected living experience.
Home Automation and Energy-Saving Module: WeR@Home transforms the users experience,
allowing them to fully control their homes with automated Smart Rules. Homeowners can easily
create scenarios that trigger multiple actions at a single touch, such as automatically switching off
lights and electrical devices when no one is at home.
A fully integrated connected home experience can be achieved by setting automatic event driven
actions.

Figure 1 WeR@Home System Network

Figure 1 above shows the WeR@Home main components (peripheral devices) arranged in a
WeR@Home network.

12

WeR@Home System User Guide

Introduction

The main components in a WeR@Home network are:


The WeR@Home Hub (Hub): The Hub acts as a gateway between the service providers
network and the WeR@Home peripheral devices. The Hub runs the control logic which enables
the automatic interaction between connected home devices. For example, the Hub enables
sounding the indoor siren when motion is detected by a sensor in a particular room.
The Hub communicates with both the devices and the WeR@Home Server, using different
communication protocols:
The Hub communicates with the devices over a wireless radio frequency (RF), with a
proprietary communication protocol called ECOP2 (Essence Communication Protocol).
The Hub communicates with the WeR@Home Server over an IP network.
The Hub can communicate with Smart devices over a Z-Wave network with Z-Wave
protocol, through a Z-Wave Extender.
Both the WeR@Home Web Application and the WeR@Home Mobile Application control the
peripheral devices by forwarding control and management instructions through the
WeR@Home Server to the WeR@Home Hub.
Peripheral Devices: The WeR@Home peripheral devices include all the sensors and devices
installed on the premises which are connected to the Hub, to create the Smart Home experience.
Examples of these peripherals are:
Cameras
Motion Detectors
Door/Window Sensors
Power Switches
All the devices communicate with the Hub over one of two (2) available interfaces:
RF interfaces using proprietary ECOP 2.4 GHz transmission
Z-Wave protocol using the Z-Wave Extender
Using the Z-Wave open standard interface enables the WeR@Home System to integrate 3rdparty devices, such as door locks and thermostats, expanding the possibilities for future uses of
the WeR@Home System.
The Essence WeR@Home Server: The Essence Server, running in a cloud, performs two (2) main
functions:
Managing the Hubs
Servicing the Web Application and the Mobile Application

WeR@Home System User Guide

13

Introduction

1.1. Purpose of the User Guide


The main purpose of the WeR@Home System User Guide is to provide the information needed by the
Service Provider to support the Service Providers customer base.
The WeR@Home System User Guide describes all aspects of a full implementation of the WeR@Home
System by presenting:
WeR@Home System installation instructions
Use cases
Guides to the Web Application and to the Mobile Application
Smart Rules instruction and integration scenarios
Technical specifications

1.2. User Guide Structure


NOTE: The WeR@Home System User Guide Revision 4.1 documents version 4.1 of
the WeR@Home System.
The User Guide is primarily dedicated to the WeR@Home System installation. The guide takes you
through the steps of installation of each of the system components, both hardware and software, in the
recommended sequence.
For each of the components, the guide:
Describes the system component and its function
Explains any required prerequisites and preparations
Provides detailed installation instructions
The installation instructions provide a basic understanding of the setup and operation of both the
components and the whole system.

14

WeR@Home System User Guide

Introduction

Following a detailed explanation of the Web Application, the Mobile Application, and the instructions to
register each component in these applications, there are instructions and use cases to explain the
implementation of the Smart Rules. The Smart Rules allow the End Users to utilize the capabilities of the
WeR@Home System to manage their home activities.
Following the installation instructions for all the components and the applications, there are detailed
chapters concerning system administration, maintenance instructions, and security considerations.
Additional technical specifications and instructions about the WeR@Home System components
(peripheral devices) and other equipment, needed for installation purposes, are provided in the
appendixes of the guide.

NOTE: The images of batteries included in the User Guide are for illustration
purposes only.
Only batteries thoroughly tested and approved by Essence should be used to meet
the devices specifications. A list of the approved batteries and their specifications is
provided in Table 36 on page 335.

Figure 2 WeR@Home Main Hardware Components

WeR@Home System User Guide

15

Introduction

1.3. WeR@Home Kit Concept


WeR@Home products are usually sold as boxed kits which include a predefined set of devices that offer
an attractive offering to the consumer. Essence works with each Service provider or customer to create
the kits which best fit their business plans and local markets.
The WeR@Home Kit that you promote is assembled according to your specific requirements. The kit
must include the Hub and the basic components needed for a working WeR@Home System. It can also
include other equipment you promote as part of a standard configuration.
These components are packaged into a WeR@Home Kit similar to the one shown in Figure 3 below.

Motion Detector (PIR)


Remote Control (KF)

Camera
Detector (IPD)

Siren (SRN)
WeR@Home Hub (Hub)

Door/Window Sensor (MGL)

Figure 3 A Sample WeR@Home Kit

Figure 3 above shows an example of a sample WeR@Home Kit. The kit also includes other required
equipment for the installation and the WeR@Home 4.1 Quick Setup Guide to instruct the End User how
to perform the installation of the WeR@Home System.

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WeR@Home System User Guide

Introduction

The components (peripheral devices) included in the kit, except for the Remote Control, are preconfigured (paired) for the Hub included in the kit. The Remote Control, or Key Fob (KF), is not preconfigured because the device must be associated with a specific End User.
Each WeR@Home device goes through a pairing process which pre-configures the device with a
specific Hub. This pairing process enables the Hub to recognize its peripheral devices, assigning each
device a device name. In most kits, this process is done by Essence in production, so that the Hub in each
Kit recognizes the peripheral devices in the kit.
If the End User purchases additional components (peripheral devices), the additional peripheral devices
must be configured (paired) for the Hub.

1.3.1

The Components

The following are the available WeR@Home System components:


WeR@Home Hub (Hub)
Remote Control or Key Fob (KF)
Camera Detector (IPD)
Motion Detector (PIR)
Door/Window Sensor (MGL)
Siren (SRN)
Tag Reader and Tag (TR)
Flood Detector (FL)
Smoke Detector (SK)
Universal Transmitter (UT)
Z-Wave Extender (ZWD)
Each component (peripheral device) is described in detail in the chapter dedicated to the installation of
the component.
Appendix C, on page 320, provides the technical specifications for each of the peripheral devices.
Appendix D, on page 334,provides specifications about the other equipment including the batteries
required to complete the WeR@Home System installation.

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17

Introduction

1.3.2 Customized WeR@Home System Structure


The WeR@Home System is based on a combination of independent components designed to help the
End Users manage their home activities. The structure of an End Users premises determines the
arrangement of the components and their placement in the End Users home.
The End Users decide the distribution of their WeR@Home System components, such as:
Which components are required?
How many of each component is required?
Where to position each component?
The End Users should consult with you about the most appropriate combination of components they
need to meet their home requirements. Together, you can define the End Users customized
WeR@Home System structure.

1.4. General Installation Guidelines


The WeR@Home System includes two (2) Applications:
The WeR@Home Web Application: See chapter 5 on page 44.
The WeR@Home Mobile Application: See chapter 6 on page 96.
The End User must use the WeR@Home Web Application to register as a User. As a Service Provider, you
provide your End Users with the link or URL to access the WeR@Home Web Application. This URL should
direct your users to the relevant Server/cloud which hosts the WeR@Home service.
The WeR@Home Mobile Application can be downloaded, for both the Apple iPhone (iOS) and the
Android users, from either the Apples App Store or the Googles Play for WeR@Home, respectively.

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Introduction

The following are some general guidelines for the installation and daily usage of the WeR@Home System:
Batteries should not be inserted into any of the peripheral devices until a specific step in the
installation process is reached.
Proper order of the battery installation ensures that the various peripheral devices are configured
in the WeR@Home System in the correct sequence.
Temperature ranges for the batteries:
Devices with Alkaline batteries:
Storage Ambient Temperature range:
Operating Ambient Temperature range:

-20C +50C (-4F +122F)


0C 50C (32F +122F)

Devices with other types of batteries:


Storage Ambient Temperature range:

-20C +60C (-4F +140F)

Operating Ambient Temperature range: -5C +50C (23F +122F)


The WeR@Home Hub must be positioned at least 1 meter away from the WeR@Home peripheral
devices for proper operation.
The Hub and all peripheral devices should be kept away from wet, hot, or humid environments.

NOTE: In the User Guide, components/peripheral devices are referred to as devices.

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Deployment of the WeR@Home System

2. Deployment of the WeR@Home System


The installation process of the WeR@Home System involves the deployment of each device of the
system. The deployment processes includes the following phases:
Device assembly
Battery insertion during the pairing process
Configuration with Hub

2.1. The Installation Process


The installation process includes the deployment of the WeR@Home Hub and all the possible peripheral
devices. Each step, in the installation process, provides the deployment instructions for each device type.
The WeR@Home Kit includes the Hub and the basic devices for the End Users configuration of the
WeR@Home System. For information about the WeR@Home Kit, see section 1.3 on page 16.
When installing the WeR@Home System:
Only perform the steps for installation of the devices included in the configuration.
For example, if the configuration does not include Camera Detectors, do not perform step 6 of
the installation process.
If the configuration includes two or more devices for the same device type, repeat the step in the
installation process relating to that device type accordingly.
For example, if the configuration includes five (5) Motion Detectors, repeat step 7, relating to the
installation of a Motion Detector, five times, once for each of the Motion Detectors included in
the configuration.

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Deployment of the WeR@Home System

2.1.1 Steps for Installation


Table 1 below provides the instructions for the installation of the WeR@Home System in the
recommended order. Follow the sequence below to ensure a successful installation.

Step

Instructions

Chapter
/Section

Page

Optional?

Ensure the prerequisites to the WeR@Home System installation are in place.

Section 2.2

22

Install and activate the WeR@Home Hub.

Chapter 3

24

Implementation of the WeR@Home Web Application.

Chapter 5

39

Power up and activate the Remote Control or Key Fob (KF) and add it to the
WeR@Home System.

Chapter 7

145

Install the Camera Detector (IPD) and add it to the WeR@Home System.

Chapter 9

176

Install the Motion Detector (PIR) and add it to the WeR@Home System.

Chapter 10

187

Install the Door/Window Sensor (MGL) and add it to the WeR@Home System.

Chapter 11

197

Install the Siren (SRN) and add it to the WeR@Home System.

Chapter 12

205

Download and install the WeR@Home Mobile Application.

Chapter 6

96

10

Define and implement Smart Rules.

Chapter 7

145

Optional

11

Install the HD Camera (HDC) and add it to the WeR@Home System.

Chapter 13

210

Optional

12

Install the Tag Reader (TR) and add it to the WeR@Home System.

Chapter 14

221

Optional

13

Install the Flood Detector (FL) and add it to the WeR@Home System

Chapter 15

232

Optional

14

Install the Smoke Detector (SK) and add it to the WeR@Home System.

Chapter 16

239

Optional

15

Install the Universal Transmitter (UT) and add it to the WeR@Home System.

Chapter 17

254

Optional

16

Install the Z-Wave Extender and Z-Wave controlled devices.

Chapter 18

262

Optional

Table 1: The WeR@Home System Installation Process

NOTE: The installation instructions are written as if to the End User. Steps specific to
the Service Provider are worded accordingly.

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Deployment of the WeR@Home System

2.2. Prerequisites to the WeR@Home System Installation


Prior to the deployment of the WeR@Home System, the following prerequisites need to be prepared:
1. AA-size Alkaline batteries for the devices in the End Users WeR@Home System structure.

NOTE: The battery images included in this User Guide are for illustration purposes
only.
Only batteries thoroughly tested and approved by Essence should be used to meet
the devices specifications. A list of the approved batteries and their specifications is
provided in Table 36 on page 335.

The number of batteries required depends on the number of devices included in the system structure.

NOTE: Only the special batteries are included in the kit:


The backup battery for the Hub
The coin battery for the Remote Control (Key Fob)

2. A personal computer (PC) with internet access and up-to-date browser application software:
Microsoft Internet Explorer 8 or higher
Google Chrome
3. The Microsoft Silverlight web application framework installed on the PC:
It is available for free download from: http://silverlight.net/
4. The web server IP address or URL for the WeR@Home Web Application software: The IP address or
URL is provided either by the distributor or by the Service Provider.
5. A SIM-card is required if cellular communications is to be used. The SIM-card is provided either by
the distributor or purchased from the Service Provider.

NOTE: The SIM-card provider should also provide a 4-digit APN code for mobile
access. In special cases, more APN data might be required. See details on page 59.

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Deployment of the WeR@Home System

6. A smartphone for remote system management


7. The Hub serial number, critical to the WeR@Home System registration:
Stickers with the Hub serial number are located inside the battery and SIM-card compartment, and
under the base of the Hub, as illustrated in Figure 4 below.

Figure 4 Hub Serial Number Locations

Appendix H, on page 342, includes Table 43, a worksheet prepared for you to record the information you
need to remember during the registration and installation process. It is a useful tool to store vital
information for future reference.
For example, you may want to record the Hub serial number in this worksheet. Throughout the User
Guide, you are reminded to store information in this worksheet.
The chapters to follow provide all the instructions and information for the installation of each and every
device in the WeR@Home System.

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The WeR@Home Hub

3. The WeR@Home Hub


The central component of the WeR@Home System is the two-way, wireless WeR@Home Hub.

Product
WeR@Home
Hub
Essence
ES8000CP

Description
The WeR@Home Hub is referred to as the Hub. The Hub
manages and communicates with the peripheral devices
(devices), the Cloud, and the Servers which provide the data to
the different user applications. The Hub issues notifications. It
features:
Remote access for control and management of the
system via a hybrid, HTML5-based Mobile Application and
the Web Application software.
The Mobile Application is available for Apples iOS and
Googles Android-based smartphones and tablets
Optional 3G modem
Automatic APN setting
Supports a large variety of devices and up to 32 Users
(including 2 Master Users).
Backup battery
Table 2: WeR@Home Hub

3.1. The Hub Function


The Hub is responsible for wireless communication with the array of WeR@Home detectors, remote
access and interface devices internally (within the premises), through the RF communication channel, as
well as communications with the external cloud computing services system, through the Internet or
cellular channels.
The Hub incorporates the following features:
Two-way secured communications (AES encrypted) with the WeR@Home System's peripherals
Plug-and-Play Internet (IP) connectivity

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The WeR@Home Hub

Supporting transfer of high quality, high resolution, color pictures


Supports automatic over-the-air software programming and configuration RSU upgrade
Rechargeable backup battery

3.2. Installation Prerequisites


NOTE: The installation instructions are written as if to the End User. Steps specific to
the Service Provider are worded accordingly.

Before you begin, the following items must be prepared:


The Hub backup battery:
For information about the backup battery, see Appendix D on page 334.
Record the Hub serial number for registration purposes.
A PC with Chrome or IE browser software and an Internet connection.
A LAN cable, required in the event the Internet is to be used as an external Hub communications
channel
For information about the LAN cable, see Appendix D on page 334.
A SIM-Card required when the Hub uses the cellular channel for communications purposes. The
SIM-card requires a 4-digit APN code and other APN data. See details on page 59 (optional).

3.2.1 Positioning Recommendations


The following are recommendations for positioning the Hub. The Hub should be installed on:
A flat surface
In a central home or office location with:
Unshielded adequate cellular coverage, if cellular communication is used.
Close to an Internet connection outlet for the modem or router connection, if Internet
communications is used.

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The WeR@Home Hub

3.2.2 Installation Procedure


To install the Hub, perform the following procedure:
1. Setup and activate the Hub. See section 3.3 below.
2. Register the WeR@Home System with the Service Provider (or the distributor) to enable its proper
operation. See section 3.4 on page 30.

3.3. Setup and Activate the Hub


Execute the following procedure to setup and activate the Hub:
1. Plug the Power Adapter cable into the mini-USB connector on the back of the Hub and the Power
Adapter cube into an electric power outlet socket. The LED on the front panel of the Hub should light
up Red.
For information about the Power Adapter, see Appendix D on page 334.
2. Remove the back cover of the Hub to reveal the battery and SIM-card compartment, as illustrated in
Figure 5 below.

Figure 5 Remove Back Cover

If your Service Provider supports GSM communications and your Hub has the SIM-card option, you
have a choice of external communication channels.

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The WeR@Home Hub

3. If a cellular channel is to be used as the external communications channel, insert the SIM-card, with
its contacts facing down, as illustrated in Figure 6 below.

NOTE: Follow the graphic representation of the SIM-card engraved onto the plastic
bottom of the compartment, leading to the cards designated location.

Figure 6 Insertion of the SIM-card

4. If the LAN is to be used as the external communications channel, plug the LAN cable into the RJ45
socket on the back panel of the Hub and its other end into a network socket, in the Internet router or
modem, as shown in Figure 7 below.

LED 1

LED 2

Figure 7 Insertion of LAN Cable into the Hub Socket

The Hub back panel LAN (RJ45) socket provides two (2) LED status indicators, in accordance with the
IEEE 802.3u standard, as a means of determining the mode of operation of the network:

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The WeR@Home Hub

LED 1 (Green) is the Link Activity LED.


LED 1 emits a steady light once the network transceiver detects a valid link.
LED 1 blinks when there is link activity such as transmit or receive.
LED 2 (Orange) is the Link Speed LED.
LED 2 turns ON once the detected link speed is 100Mbit/Sec.
LED 2 turns OFF once the detected link speed is 10Mbit/Sec.
LED 2 blinks when indicating a communications collision.
A communications collision occurs when two or more devices on the same network attempt
to transmit data at exactly the same time. Each device then waits and tries to re-transmit the
data. This process continues until the transmission is sent successfully.
When communications collisions are detected, communications transmission time is slowed
down.
If there is no lit LED, the possibilities are:
No successful link has been made between the Hub and the LAN.
The Hub is not satisfactorily connected to the power supply.
If the LED blinks continuously for a long time, this could indicate a problem with the connection to
the Internet. You should check your routers Network Interface Card (NIC).
If there is no Internet connection available or the LAN cable is not connected, the SIM-card is used as
the external communications channel between the WeR@Home System and the WeR@Home
Server.

NOTE: If both the SIM-card and the LAN cable are installed, the LAN cable is the
external communications channel and the cellular channel is used for backup.

5. Insert the backup battery into the battery compartment, above the SIM-card.
As in Figure 8 below, the battery label should be facing up. The battery contacts should be aiming
towards the base of the Hub.

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The WeR@Home Hub

Figure 8 Insertion of the Backup Battery

6. Return the battery cover to its place.


7. Place the Hub in its designated location.
Wait for the Hub front panel LED to switch from Orange to Green, before continuing to section 3.4 on
page 30.
The LED switching from Orange to Green indicates that the Hub is active. It takes around three (3)
minutes for the LED to switch. The Hub is now ready for the next step of registration.

NOTE: When the LED blinks Green, the battery level of the Hub is low.

If the LED does not switch to Green, the following are the possible causes:
The LED remains Red if the Hub is connected to the power supply. However, there is no LAN
connection.
The LED remains Orange if the Hub is connected to both the power supply and the LAN, however,
there is a problem connecting to the Server. In this situation, do the following:
For Ethernet units:
Verify that the Hub is connected to the networks switch or router via the provided network
cable.

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29

The WeR@Home Hub

Check that the Internet service is working by opening any webpage on your computer.
Verify that the connection to the Internet is a direct connection. It should not be a dialup
connection.
Verify that port 43001 is open for the homes router firewall. For instructions, see Appendix H
on page 342.
For Cellular units:
Verify that the SIM card is installed properly.
Verify that the SIM card has no data limitations, such as an expiration date or prepaid time
allotment.
Call the cellular service provider for possible network infrastructure issues.

NOTE: The initial registration of the Hub can only be performed in the WeR@Home
Web Application.

3.4. Registering the Hub


The initial registration process of the WeR@Home System, using the WeR@Home Mobile Application, is
a one-time procedure, executed as part of the activation of the WeR@Home Hub. You can also register
the Hub using the WeR@Home Web Application. For information about the WeR@Home Web
Application, see chapter 5 on page 39.
To register the WeR@Home System, perform the following procedure:
1. Ensure that the prerequisites needed to activate the Hub are satisfied. See prerequisites 2 through 5
and 8 on page 22.
2. Install the Mobile Application. See section 6.1 on page 97.
3. Tap the WeR@Home icon

4. Tap Register on the Welcome Home screen. The Registration screen appears.

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The WeR@Home Hub

Figure 9 Registration Screen

5. Enter the Hubs 8-digit serial number, and tap Next. You can locate the serial number on the base of
the HUB, as described in Figure 4 on page 23 or as you recorded in Table 43 on page 345.
6. Choose the type of user with whom to add the Hub, as shown in Figure 10 below.

Figure 10 Choose User Type Screen

Tap New User if your email is not currently registered on any other WeR@Home Hub. The New
User screen appears.

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The WeR@Home Hub

Figure 11 New User Screen


Enter the user personal details, as instructed in Table 3 below. Optionally, you can also record the
registration details in Table 43, on page 345, for future reference. Then tap NEXT.

Field

Definition and Instructions

Attributes

Required Default
/Optional Value

Email

Enter the Email address to use for your user


credentials during Login.
This is the email address to which you want the system
messages and notifications sent.
Enter the Password to use for your user credentials
during Login. The password must be at least six
characters long and it is recommended to include
capital letters, numbers and special characters, like !
and #.
Note: As you enter the password, the app indicates
the password strength:
Weak a red border appears around the
Password field
Strong a green OK indicator appears in the
password field
Re-enter the password to verify that the password is
entered correctly.

Character string in
standard email address
format: xxxx@yyyy.zzz

Required

Character
case sensitive

Required

Character
case sensitive

Required

Enter the name with which to identify the Hub in the


WeR@Home System.
Enter your mobile telephone number.
This is the mobile device to which SMS are broadcast.

Character and casesensitive


Numeric International
telephone format.

Password

Confirm
Password
Your Name
Phone
Number

Table 3: New User Registration Information

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The WeR@Home Hub

Tap Existing User if your email is already registered on another WeR@Home Hub. You should
use Existing User when adding a new Hub or Place to your existing WeR@Home network. For
information about Multiple Place (Multi-Place) management, see chapter 4 on page 36.

Figure 12 Existing User Screen


Enter your existing user name and password and tap LOGIN. The Hub Configuration screen
appears.
7. Enter Hub configuration details, as instructed in Table 4 below. Optionally, you can also record the
registration details in Table 43, on page 345, for future reference. Then tap NEXT.

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The WeR@Home Hub

Figure 13 Hub Configuration Screen

Field

Definition and Instructions

Attributes

Required /
Optional

Hub

Enter a descriptive name that will identify the location


of the new Hub.

Character

Required

Country

Select the country where the Hub is located.

Dropdown list

Required

Time Zone

Select the time-zone for the country you selected in


the previous field. The time-zone is used to
synchronize the system clock for the timestamps of
the email messages and notifications.

Dropdown list

Required

Default
Value

Universal Time
zone (UTC)
time zone

Table 4: Hub Configuration Registration Information

8. Tap NEXT. The Congratulations screen appears.

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The WeR@Home Hub

Figure 14 Congratulations Screen

9. Tap CONTINUE TO APP. The app assigns you a default PIN code (1234) and then opens the Home
Screen.
For more information about the PIN code, see 6.4.6 on page 122.

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35

Multiple Place Management

4. Multiple Place Management


The Multiple Place (Multi-Place) feature allows you to install your WeR@Home systems in all your
personal and business locations. You can manage all your WeR@Home systems from either the Web
application or the Mobile application.
For example, you can install a WeR@Home system at:
Your home
Your holiday home
Your office
Your business
The Hub for each WeR@Home system is identified by the Place where the system is installed. In the Web
application, your WeR@Home systems are listed in the Places window, as shown in Figure 15 below.

Figure 15 Places Window in Web Application

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Multiple Place Management

In the Mobile application, your WeR@Home systems are listed in the Places screen, as shown in Figure 16
below.

Figure 16 Places Screen in Mobile Application

4.1. User Access


You can be defined as a user on all your WeR@Home systems. The applications allow you to view one
Place at a time.
When you log in to either your WeR@Home Web Application or your Mobile Application, you are
connected to the default Place for your user email address.
You have a window in the Web Application, as shown in Figure 15 above, and a screen in the Mobile
Application, as shown in Figure 16 above, that allow you to switch to a different Place or WeR@Home
system.
You receive notifications and messages from the Places where you are defined as a user.
For example, if you are defined as a user on all your WeR@Home systems, you can receive notifications
and messages from all the Places in your Places list.

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Multiple Place Management

4.2. Fundamentals of Multi-Place Management


The following fundamentals are the foundation of Multi-Place management:
1. All Hubs are defined on the same WeR@Home Server.
2. Each Hub is assigned a Place name that describes the location where the WeR@Home system for
that Hub is installed.
3. There is no connection between the Hubs.
All the devices paired to a Hub, where they are installed, are managed by that Hub.
All rules defined for each Hub refer only to the devices paired to that Hub and to the activities
reported to that Hub.
4. Hubs are called Places both in the WeR@Home Web application and in the WeR@Home Mobile
application.
5. Your user (email address) can be defined on up to four (4) Hubs or Places.
6. When you log in to either of the WeR@Home applications, you are connected with the
WeR@Home system at your Default Place. You can define your Default Place using either of the
WeR@Home applications.
7. If you are defined for more than one Place, you can switch between Places, using the Places list
provided by either of the WeR@Home applications.
8. Either of the WeR@Home applications provides you with the tools to define and manage your
Places.
For detailed information and instructions for implementing the Multi-Place feature using the
WeR@Home Web Application, see section 5.5 on page 65.
For detailed information and instructions for implementing the Multi-Place feature using the
WeR@Home Mobile application, see section 6.4.1 on page 110.

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The WeR@Home Web Application

5. The WeR@Home Web Application


The WeR@Home Web Application provides a set of tools for home security and device management.
Some features described in this User Guide may be disabled depending on your service contract level. For
information about different service levels, or to change your service level, contact your service provider.

NOTE: The installation instructions are written as if to the End User. Steps specific to
the Service Provider are worded accordingly.

5.1. The Web Application Functionality


The Web Application provides you with the following system functions and features:
Home monitoring, safety, security, and smart home management
Installation and activation via the web
Password Protection Algorithm
Multiple Place Management
A Dashboard page that displays:
System Status
Security System Activation
Device Overviews
Recent Events
Visual record (comfort video) via camera detector devices
A Devices module to manage the system devices
A History module to allow investigation of recent events
A Users module to manage users
The WeR@Home Hub (Hub) Signal Strength Indicator which displays the GSM signal strength
for a Hub with a SIM-card
This is available only for a SIM-card supporting SMS and data transfer.

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The WeR@Home Web Application

SMS Notifications informing you of application or technical issues, such as:


Tamper
Low battery
Critical Battery
Connection Lost
Power failure/restore
Alert triggered
Multiple language support

5.2. Accessing the Web Application


The WeR@Home Web Application requires only a PC with an internet browser for access and usage. It is
unnecessary to download or install any software.

5.2.1 Prerequisites
Before you begin to use the WeR@Home Web Application, the following items need to be prepared:
A personal computer (PC) with internet access and up-to-date browser application software such
as:
Internet Explorer 7 or higher
Google Chrome
The Microsoft Silverlight web application framework should be installed on the PC. The run-time
environment for Silverlight is available as a plug-in for most web browsers based on the
Microsoft Windows OS (Operating System).
If not installed on your PC, the Web Application prompts you to install Microsoft Silverlight by
showing you the link below. Click the link to install.
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
The Service Providers web address (URL) for the WeR@Home Web Application software.

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The WeR@Home Web Application

NOTE: Create a shortcut link for this address for future ease of access to the Web
Application.

5.2.2 The Web Application Login

Figure 17 Web Application Login Window

To login to the WeR@Home Web Application, perform the following procedure:


1. Enter the Email Address you entered during First Time Registration.
2. Enter the Password you entered during First Time Registration.
3. If you forgot your Password, Click
i.

to reset your Password.

The window for resetting your Password appears. Your Email Address is automatically loaded, as
shown in Figure 18 below.

Figure 18 Forgot Your Password Window

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The WeR@Home Web Application

ii.

Click
to send an email to your email address with the Reset Password link.
The Password Reset message window appears, as in Figure 19 below, confirming the email is sent.

Figure 19 Confirmation Email Sent With Link

iii.

Click on the Reset Password link in the email. The Enter New Password window, from the Web
Application, appears, as in Figure 20 below. Your Email address is automatically loaded in the
window.
There is an online
help icon beside the title Password. Click on the icon to display online help
instructions about the acceptable password format.

Figure 20 Enter New Password Window

iv.

Enter a minimum of 6 characters for your new password (case-sensitive).

v.

Re-enter the password from the previous step, for confirmation purposes.

vi.

Click

to reset the password.

If the password verification is not successful, an error message appears.

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The WeR@Home Web Application

For example, if the password entered is a password that was used before, the following message
may appear:

Figure 21 Reuse Past Password Message

If the password verification is successful, a confirmation message appears, as shown in Figure 22


below.

Figure 22 Password Reset Confirmation Message

vii.

Click the OK button. The Login window re-appears.

viii.

Perform the Login procedure again with the new Password.

4. Recommended: Click
logins. This step is optional.
5. Click the

WeR@Home System User Guide

to save your Email credential in the Login page for future

button. The WeR@Home Web Application Home page appears.

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The WeR@Home Web Application

5.3. Registering the Hub Using the Web Application


The initial registration process of the WeR@Home System, using the WeR@Home Web Application
software, is a one-time procedure, executed as part of the activation of the WeR@Home Hub. You can
also register the hub using the WeR@Home Mobile Application. For more information about registering
using the Mobile Application, see section Error! Reference source not found. on page Error! Bookmark
not defined.39.
The WeR@Home Web Application is a comprehensive software system that not only performs the initial
registration procedure but also manages all aspects of administration of the WeR@Home System.
The WeR@Home Web Application administration functions include:
Reports system and device status
Managing users
Managing peripheral devices
Collecting and managing events history
For more information about the WeR@Home Web Application, see chapter 5 on page 39.
Registering the WeR@Home System, with the Service Providers Web Server, requires the definition of
the mobile communications method to be used by the WeR@Home System. The mobile
communications method is determined by the Access Point Name (APN) information that is preconfigured in the Hub. The APN information is automatically transferred from the Hub during the
completion of the Hub registration process.
For more information about APN information, see section 5.4.4 on page 58.

5.3.1 First Time Registration Procedure


To register the WeR@Home System on the Web Server, perform the First Time Registration procedure as
follows:
1. Ensure that the prerequisites needed to activate the Hub are satisfied. See prerequisites 2 through 5
and 8 from page 25.

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The WeR@Home Web Application

2. Familiarize yourself with the WeR@Home Web Application by reading chapter 5 on page 39.
3. Access the WeR@Home Web Application by entering the Service Providers server address, using
the web browser on your PC. You should create a shortcut to the link for this address for future
access to the Web Application.
The Login window appears, as in Figure 23 below.

Figure 23 The WeR@Home Web Application Login Window

4. Select the language for the GUI interface from the


interface language is English.

button dropdown list. The default

5. Click the
button for the First Time Registration procedure. An extension appears at the
bottom of the Login window, as illustrated in Figure 24 below.

Extension of the Login Window

Figure 24 Extension at Bottom of the Login Window

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The WeR@Home Web Application

6. Click the _Go to first time registration page >>_ option. The First Time Registration Step 1 of 2
window appears, as in Figure 25 below.

Figure 25 Hub First Time Registration Window

7. Enter the Hubs 8-digit serial number, as illustrated in Figure 26 below. You can locate the serial
number as described in Figure 4 on page 23 or as you recorded it in Table 43 on page 345.

Figure 26 Hub Serial Number Entered

8. Click the
button to stop the First Time Registration procedure and return to the Login
window, as in Figure 23 on page 45.

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9. Click the
button to continue First Time Registration. The Web Application software
validates the serial number entered.
i.

If the Hub was previously incompletely registered and the First Time Registration procedure
resumed before the front Hubs LED switched to Green; an error message appears as in Figure 27
below.

Figure 27 Panel Not Connected Error Message


ii.

If the serial number is already registered in the system; an error message appears as in Figure 28
below.

Figure 28 Existing Serial Number Error Message


iii.

If the serial number entered is invalid or the Hub is not activated (the HUB LED is not Green), an
error message appears as in Figure 29 below.

Figure 29 Invalid Serial Error Message

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iv.

Click the
button in the error message window. The application returns to the Login
window, as in Figure 23 on page 45, so that you can restart the First Time Registration procedure.

v.

If the Serial number entered is valid, the First Time Registration Step 2 of 2 window appears, as
in Figure 32 below.

10. Choose the type of user with whom to add the Hub, as shown in Figure 30 below. The GUI for the
Step 2 of 2 window changes according to your choice.

Figure 30 Choose User Type

A new user is an email for a user that has not yet been entered into the system.
An existing user is an email for a user that has already been entered into the system. You should use
an existing user when adding a new Hub or Place to your WeR@Home network. For information
about Multiple Place (Multi-Place) management, see chapter 4 on page 36.
If you mark the Radio Group for user type Existing User, the GUI appears as in Figure 31 below.

Figure 31 GUI for Existing User

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If you mark the Radio Group for user type New User, the GUI appears as in Figure 32 below.

Figure 32 GUI for New User

11. Enter the user personal details, according to the GUI displayed, as registration information, as
instructed in Table 5 below.
Optionally, record the registration details in Table 43, on page 345, for future reference.

Required /
Optional

Field

Definition and Instructions

Attributes

Email

Enter the Email address to use for your user


credentials during Login, as in Figure 23 on page 45.

Character string
in standard
email address
format:
xxxx@yyyy.zzz

Required

This is the email address to which you want the system


messages and notifications sent.

Password

Enter the Password to use for your user credentials


during Login, as in Figure 23 on page 45.
Note: The application displays:
Weak Failed password validation
Strong Passed password validation
For information about password validation, see
section 5.3.2 on page 51.

Character
case sensitive

6-20 A/N
characters
Required

Confirm
Password
Name

Re-enter the password to verify that the password is


entered correctly.

Character
case sensitive

6 characters
Required

Enter your name or the name with which to identify


the Hub, in the WeR@Home System.

Character and
case-sensitive

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Value

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Required /
Optional

Field

Definition and Instructions

Attributes

Mobile
Number #

Enter your mobile telephone number.


This is the mobile device to which SMS and push
notifications are broadcast.

Hub Name

Enter a name for the Hub that describes the Place


where the Hub is located.

Numeric
International
telephone
format.
Character

Required

Country

Select the country for the location where you are


installing the WeR@Home System.

Dropdown list

Required

Time Zone

Select the time-zone for the Country you selected in


the previous field. The time-zone is used to
synchronize the system clock for the timestamps of
the email messages and notifications.
Note: The Web Application servers are always set to
the UTC time zone (Zulu time) which means zero (0).

Dropdown list

Terms &
Conditions

Mark your acceptance of the terms of use for this


software application.

Checkbox

Default
Value

Universal Time
zone (UTC)
time zone

Required

See Appendix B for the terms and conditions in the


End User License Agreement (EULA).
Click the Finish button to complete Step 2 of the First
Time Registration procedure. The APN information is
entered automatically during the registration
completion process.

Push Button

Click the Back button, throughout the First Time


Registration procedure, to return to the First Time
Registration Step 1 window, as in Figure 25 on page
46.

Push Button

Click the Cancel button, throughout the registration


process, to return to the Login window, as in Figure 23
on page 45.

Push Button

Table 5: Registration Information

i.

50

If no error is detected during the completion of the registration process, the WeR@Home Web
Application Home Page appears, as shown in Figure 33 below.

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Figure 33 WeR@Home Web Application Home Page


ii.

The process of connecting the Hub continues until completed. When the Hubs front LED turns
Green, the registration process is complete.

iii.

A Green flashing LED means the Hub is being updated by the Remote Software Upgrade (RSU)
mechanism.

iv.

If the LED flashes Green and Orange, there is something wrong with the pre-configured APN
information in the Hub. See section 5.4.4 on page 58 for how to resolve the APN problem.

5.3.2 Password Validation Feature


The Master user has the authority to add a user to the WeR@Home System. A user is added either during
the first time registration of a Hub or by using the Users module. When adding a user, the Master user
must enter the user credentials and other information that define the user profile.
The user credentials are used to log in to both the Web application and the Mobile application. The email
address of the user is used to identify the user. The password provides secured access to the users
WeR@Home System and the Web and Mobile applications.
Following the successful addition of a user, the Master user can change all definitions of the user
properties except their passwords. Only the user can change their password.

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A password policy has been implemented to require the user to define a unique and personalized
password. The purpose of password uniqueness is to ensure a more secure application system.
The rules for the password policy are:
Length: The password must be between 6 and 20 characters.
Character set: The password can contain characters from the following groups:
Both uppercase and lowercase alphabetic characters
Numeric characters
Symbols
The password should not contain spaces (blank characters).
Passwords should be renewed periodically.
New passwords for a user cannot be similar to previous passwords unless the previous password
has been recycled.
Message prompts appear in both the Web application and the Mobile application, seven (7) days
prior to password expiration, requesting password revision.
System Parameters:
A parameter to manage the length of the renewal period
A parameter to define when a previous password can be recycled
A parameter to determine the number of months following a server upgrade that passwords
must be renewed

NOTE: Contact Essence Professional Services to configure the Password-related


system parameters to manage the Password Validation functionality.
The following figures illustrate the implementation of the password validation process.

Figure 34 Password Field with Strong Evaluation

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Figure 35 Password On-line Help Instructions

Figure 36 Password Field with Weak Evaluation

Figure 37 Reuse Past Password Message

Both the first time registration window and the User module use password validation. When you place the
cursor on the
icon, the on-line help instructions are displayed, as shown in Figure 37 above.

The application displays Strong or Weak, depending on the results of the validation process.
When Weak appears, further instructions are displayed explaining the reason for the failure result.
A password value is not accepted until the password validation result is Strong.

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5.4. The Web Application Home Page

Figure 38 Web Application Home Page


The WeR@Home Web Application Home page is divided into the following functional areas:
Tool Bar Basic control tools for the WeR@Home Web Application
System Status Bar WeR@Home System status display and setting of Alarm operation modes
Web Application Module Tabs Activation of the Web Application modules

5.4.1 The Tool Bar


Figure 39 below shows the Tool Bar located at the top of the WeR@Home Web Application Home page.

Figure 39 Web Application Tool Bar

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The icons on the Home Page Tool Bar display the status of:
Hub Cellular Signal Status Provides information regarding the strength of the Hubs cellular
signal. The following are the icons that represent the status of the Hubs cellular signal:
No SIM-card is installed in the Hub.

The cellular channel communications is lost.


This icon represents the Signal Strength Meter indicating the
Hubs cellular signal strength.

Hub Backup Battery Status Provides information regarding the charge capacity of the Hub
backup battery. The following are the icons that represent the status of the Hub backup battery:
Battery dead
Battery critical
Battery low
Battery normal
Battery full

List of Places Button Click the Places button. The Places window appears to display the list of
Places where you have installed your WeR@Home systems. Use the Places window to switch to
another Place.
Click on the Place in the list to which you want to switch and then, click

Figure 40 Hubs Window

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Place Name This is the name of the place where the Hub, to which you are currently connected,
is located.
The buttons on the Tool Bar provide access to the following functionality:

- Launches the Settings module. See section 5.4.2 below.


-

Opens the WeR@Home System User Guide Rev. 4.1


- Logs you out of the WeR@Home Web Application.

5.4.2 Settings Module

Figure 41 The Settings Configuration Window

The Settings module includes three (3) main settings functions. The settings functions are accessed via
the following tabs:
General Settings tab Allows you to configure the definitions for temperature and time.
For information about configuring these definitions, see section 5.4.3 below.
APN Settings tab - Allows you to manually perform Access Point Name (APN) data registration.
For information about manually updating APN information, see section 5.4.4 on page 58.
Z-Wave Settings tab - Allows you to configure general Z-Wave environment settings.
For information about manually updating Z-Wave information, see section 5.4.5 on page 62.

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5.4.3 General Settings Tab


The General settings tab allows you to configure definitions needed to manage the WeR@Home System
and the WeR@Home Mobile Application. This tab includes the functionality to implement a multiple Hub
configuration. For information about the multiple Hub configuration, see section 5.5 on page 65. Table 6
below describes the definitions and provides instructions for configuring these general settings.

Field

Definition and Instructions

Attributes

Required Default
/Optional Value

Temperature Units

Select in which units to measure the temperature:


Fahrenheit or Celsius
Select the sensor device that you want to
determine the default temperature in the
residence.
Select the country where the Hub is located.

Dropdown
List
Dropdown
List

Required

Celsius

Required

First sensor
device
registered

Dropdown
List
Dropdown
List

Required
Required

Universal
Time Zone
(UTC)

Dropdown
List

Required

None

Character

Required

Default Temperature
Device
Country
Time Zone

Delay (seconds)
Place Name

Select the time zone of the place where the Hub


is located.
Note: You can redefine the Time Zone chosen
during the First Time Registration procedure.
The number of seconds WeR@Home delays
activating Arm Away. For more information, see
section 19.1.5 on page 281.
Enter the name of the Place where the Hub is
located.
Click this button to add a Place (Hub) to the
WeR@Home Server, for the user, currently
logged on, to manage or access.
For information about adding a Hub, see
section 5.5 on page 65.
Click this button to remove the user, currently
logged on, from the Place (Hub), to which you
are currently connected.
For information about the removing access to a
Hub, see section 5.5 on page 65.
Click this button to set the Place (Hub), to which
your are currently connected, as the Place (Hub)
you connect to when you log in to the Web
Application.
For information about the defining the default
Hub, see section 5.5 on page 65.
Click this button to save the modifications made
to the General settings.
Click this button to close the Settings window
and return to the Web Application Home page.

Push Button

Push Button

Push Button

Push Button
Push Button

Table 6: General Settings Configuration

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5.4.4 APN Settings Tab


Access Point Name (APN) information provides access to the cellular external communications channel.
This information is provided by your SIM-cards Cellular Operator or your Service Provider.
You should call your cellular Service Provider and obtain all the relevant APN data:
Name
User name
Password
Record the APN data as part of the Owner records in Table 43, on page 345, for future reference.
Most market-available SIM-card APN data is pre-configured into the WeR@Home Hub and is updated on
a regular basis. The APN information is entered automatically during the Hub First Time Registration
process. The automatic process is executed, following the Click the
page 50, and completes the registration process.

button, as explained on

If the automatic process does not complete successfully, the LED on the front of the Hub does not turn
Green.
If a problem occurred during the First Time Registration procedure with the loading of the Access Point
Name (APN) information or the APN information requires revision after the Hub is registered, the APN
information must be entered manually into the Web Application.
The APN information is accessible for manual APN data registration on the APN settings tab.
You can access the APN settings tab in one of two ways:
1. Click the _APN Settings Registration >>_ option in the extension in the Login window, as shown in
Figure 24 on page 45.
2. Click the Settings Button on the WeR@Home Web Application Home page, as shown in Figure 42
below.

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Figure 42 Settings Button on Home Page

The APN Settings tab on the Settings window appears, as in Figure 43 below.

Figure 43 APN Settings Window

Table 7 below provides instructions for entering the information required for the APN settings.

Field

Definition and Instructions

Attributes

Required/
Optional

Country

Dropdown
List
Dropdown
List
Character

Required

Required

Factory
Setting

APN User

Select the Country for the residence where the Hub is


located. See Figure 44 on page 60.
Select the Cellular Service Operator for the Country
chosen in the previous field. See Figure 45 on page 61.
Enter the Access Point Name (APN) name from the
Hub local SIM-card Cellular Operator or your Service
Provider for data communications (Internet)
capability.
Enter the APN user name.

Characters

Required

Factory
Setting

APN Password

Enter the APN password.

Characters

Required

Factory
Setting

SIM Card of the Hub

Enter the international cellular phone number of the


Hub SIM-card.
Display of the Hub serial number entered during the
First Time Registration procedure, as illustrated in
Figure 45 on page 60.

Numeric(20)

Required

N/A

Display Only

Operator
APN

Serial #

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Default
Value

Required

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Field

Definition and Instructions

Attributes

Click the button to send a text message to the Hub,


including the APN information, to complete the
registration process.
Click the button to return to the Login window, as in
Figure 23 on page 45.

Push Button

Required/
Optional

Default
Value

Push Button

Table 7: APN Settings Registration

When you choose a country from the dropdown list of the Country field, your choice determines the
contents of the dropdown list of the Operator field.
For example, if you choose Italy, as in Figure 44 below, the Operator list generated includes the four (4)
Italian Cellular Operators, as in Figure 45 on page 61 below.

Figure 44 APN Country Dropdown List

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Figure 45 APN Operator Dropdown List for Country Selected

Since most market available SIM-card APN data is pre-configured into the WeR@Home Hub, when
choosing an Operator, if the Operator APN information is in the Hub, that information is loaded into the
APN settings window.
For example, Figure 46 below shows the APN information loaded for the selected Operator:
APN
APN User
APN Password

Figure 46 Operator APN Data Loaded

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5.4.5 Z-Wave Settings Tab


To maintain the efficient use of the WeR@Home System, it is important that communications between
the Z-Wave controlled devices be kept up to date.

Figure 47 Z-Wave Function

Table 8 below provides the instructions for configuring the z-Wave parameters, shown in Figure 47 above.

Field

Definition and Instructions

Attributes

Click this button to reset the settings to the


Factory Default settings for the Dongle device.
The reset function removes the Z-Wave
devices configuration from the memory of the
Dongle.

Push Button

Click this button to initiate the mapping of the


Z-Wave devices in the Z-Wave network.
Note: The update process forces all Z-Wave
devices, connected to Hub, to locate each
other on the Z-Wave mesh network. For
information about the Z-Wave mesh network,
see page 262.
Press this button to close the Settings
Configuration window and return to the Web
Application Home page.

Push Button

Required /
Optional

Default
Value

Push Button

Table 8: Smart Home Configuration Parameters

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5.4.6 The System Status Bar


The System Status Bar displays the current status of the WeR@Home System as well as allowing you to
issue basic system arming commands.
All active devices are armed by the Arm Away command. Only active devices associated with a specific
scenario are armed by the corresponding command for that scenario.
The available scenarios are:
Day Arm
Night Arm
These scenarios are not associated with any timeframe or time-related triggers.
For example, if a Motion Detector is associated with the Day Arm scenario, it is armed if the Day Arm
command is issued.

Figure 48 The System Status Bar

Click any one of the three


operation mode:

buttons, as shown in Figure 48 above, to activate the corresponding system

Arm Away All the active devices are armed.


Day Arm All the active devices defined for the Day Arm scenario are armed.
Night Arm - All the active devices defined for the Night Arm scenario are armed.

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Table 9 below shows the image and color of the central icon that reflects the system status.

Icon

Color

Representation

Grey

System Disarmed

Red

Intrusion Alarm

Yellow

Safety Hazard

Green

System Fully Armed

Green with a Sun

System Day Armed

Green with a Moon

System Night Armed

Comment

Arm Away

Table 9: Central Icon Status Colors

5.4.7 The Web Application Module Tabs


The WeR@Home Web Application is an all-inclusive software application that supports the WeR@Home
System.
The WeR@Home Web Application is comprised of the following modules:
Dashboard This is the Home Page of the Web Application. The Dashboard page displays the
Module Tabs according to the WeR@Home System configuration, as illustrated in Figure 49 and
Figure 50 below.
Devices This is the device management module maintaining each devices configuration and
status.
History This is the event log module designed to report the status of each detected event and
its resolution.
Users This is the user management module administering access to the Web Application.

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Smart Home - This is the Z-Wave device management module that maintains each Z-Wave
device configuration and status. This module tab only appears if the Z-Wave Extender is installed,
as shown in Figure 50 below.

Figure 49 Web Application Module Tabs

Figure 50 Web Application Module Tabs with Smart Home Tab

5.5. Multiple Place Configuration


The Multiple Place (Multi-Place) feature can be implemented and managed within the WeR@Home Web
Application.

Figure 51 Web Application Multi-Place Icons and Labels

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The purpose and fundamentals of the Multi-Place feature are described in chapter 4 on page 36. Figure 51
above shows the icons and labels, on the Web Application Home page, that identify the current Place to
which the user is connected.
On the Toolbar, the Places button displays the Places window, shown in Figure 52 below. The
Places window displays a list of the Places in which you have installed WeR@Home systems.
Use the Places window to switch between Places. Double-click on the Place in the list to which
you want to switch.

Figure 52 Web App Places List Window

On the Toolbar, the Home label, is an example of the Place name of the Hub to which the user is
currently connected.
On the Devices pane on the Dashboard, the Home label of the Hub device, is the Place name of
the current Hub.
The WeR@Home Web Application tools, that allow you to manage the Multi-Place feature, are located on
the General tab of the Settings window, as shown in Figure 53 below.

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Figure 53 Web App Tools for Multi-Place Management

The tools are as follows:

- See section 5.5.1 below for the Add Place procedure.

- See section 5.5.2, on page 69, for the procedure to define the Default
Place for a user.

- See section 5.5.3, on page 70, for the Remove Place procedure.

5.5.1 Add New Place Procedure


Before you begin, prepare the following information:
The Serial Number of the Hub to be added
The Place name of the Hub to be added
If you are using an existing user to add the Hub, you must know the user email address and
password to the WeR@Home system.
If you are using a new user to add the Hub, you must know the user details of the new user
including the user email and password to be used.

To add a new Place (Hub), perform the following procedure:


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1. Log in to the WeR@Home Web application with the Master user assigned to the existing Hub.
For the log in procedure, see section 5.2.2 on page 41.
2. Click the Settings button at the top right of the Home page, as shown in Figure 39 on page 54. The
Settings window appears, displaying the General tab, as in Figure 53 above on page 67.
3. Click the
button. The message window appears, as shown in Figure 54
below, prompting confirmation of the Add Place request.

Figure 54 Confirm Add Place Request

4. Click the

button to cancel the addition of the new Hub. The procedure ends here.

5. Click the
button to confirm the addition of the new Hub. The Step 1 of 2 window appears
for the First Time registration process for the new Hub, as shown in Figure 25 on page 46.
6. Follow the instructions for entering the Hub Serial number from page 46.
When completed, the Step 2 of 2 window appears for the First Time registration process for the new
Hub, as shown in Figure 32 on page 49.
7. Mark the radio group for the Existing User, if you are using an existing user to add the Hub.
Otherwise, mark the radio group for the New User, if you are using a new user to add the Hub.
The GUI changes in accordance with your choice of user type. For information about choosing the
user type and the changes in the GUI, see page 48.
8. Enter the registration information according to the change in the GUI. For instructions on entering
the registration information, see page 49.
Remember to mark the checkbox that you agree to the terms and conditions and the privacy policy.
9. Click the buttons, as instructed on page 50, to complete the registration process or return to redo
the process.

Following the successful completion of this procedure,


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The Web Application Home page appears.


The Hub Leds light up.
For more information about the completion process, see page 50.
The Hub is ready for you to install devices and add additional users.
The Place name for the new Hub appears on the Places list for the users who are granted access to
the new Hub.

5.5.2 Default Place Configuration Procedure


The basic principle to configuring a Default Place for a user is to define the Place to which the user
connects upon log in.
To configure the Default Place for a user, perform the following procedure.
1. Log in to the WeR@Home Web application as the user for whom the Default Place is to be
configured.
2. Click the Places button on the Toolbar of the Home page. The Places window appears, as shown in
Figure 52 on page 66.
3. Click on the Place, in the Places list, you want as the Default Place for the user. The WeR@Home Web
application Home page switches to the chosen Place.
4. Click on the Settings button on the Toolbar. The Settings window appears, as shown in Figure 53 on
page 67.
5. Click on the
button. A message appears confirming that the Hub, to which the
user is currently connected, is the Default Place for the user.
For example, Figure 55 below shows the confirmation message that appears when the Office Place is
assigned as Default for the user Jane Jones.

Figure 55 Default Place Confirmation Message

In the same example, Figure 56 below shows that the Default Place in the Places Window changes to
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the Office Place.

Figure 56 Office Default is Places Window

5.5.3 Remove Existing Place Procedure


Remove this Place implies that you intend to remove access to an existing Place for a specific user. The
Place (Hub) remains on the WeR@Home Server. The remaining users defined for the existing Place retain
access to that Place (Hub).
Before you begin, confirm that if the user, for whom you want to remove access, is a Master user, there is
another Master user defined for the Place. Verify the Master users defined for the Place in the Users
module, as shown in Figure 57 below.
If there is no other Master user, you must define another Master user to the Place before performing the
the Remove this Place process.

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Figure 57 Verify Master Users

To remove access to an existing Place (Hub), perform the following procedure:


1. Log in to the WeR@Home Web application as the user for whom you want to remove access to an
existing place.
2. Click the Places button on the Toolbar of the Home page. The Places window appears, as shown in
Figure 52 on page 66.
3. Click on the Place, in the Places list, for which you want to remove access. The WeR@Home Web
application Home page switches to the chosen Place.
4. Click on the Settings button on the Toolbar. The Settings window appears, as shown in Figure 53 on
page 67.
5. Click on the
button. A message window appears, as shown in Figure 58 below,
requesting confirmation to remove access to the Place to which the user is currently connected.

Figure 58 Confirm Place Removal

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6. Click the
button to cancel the removal of the Place from the user Places list. The
procedure ends here.
7. Click the
button to confirm the removal of the Place from the user Places list. No
message window appears. The application displays the Login window.

5.6. The Dashboard


Figure 59 below shows an example of the WeR@Home Web Application Dashboard page.

Figure 59 The Dashboard

5.6.1 The Devices Pane


The Devices pane, on the left-side of the Dashboard, provides a graphic overview of all the devices,
except for the camera detector (IPD) devices, configured in the WeR@Home System. The overview
includes each devices name and status. Device status includes:
Low battery
Tamper
Door/Window Sensor status
Connection lost

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The order in which the devices are displayed is determined by the


button, in the upper
right-hand corner of the pane. The dropdown list on the button allows for two (2) options:
Click
Click

to sort the devices displayed in order by the device name.


to sort the devices displayed in order by the device type (code).

The Dashboard, shown in Figure 59 above, displays the device icons by device name. Figure 36 below
shows the device icons displayed in order by the device type.

Figure 60 Devices Displayed by Device Type

The devices are presented as icons with additional properties depending on the device status.
For the list of device icons including additional information, see Appendix F on page 337.
A double-click on any of the device icons in the Devices pane transfers you to the row for the device in the
main page of the Devices module.
If you double-click on a Z-Wave device icon, you are transferred to the row for the device in the main
page of the Smart Home module.

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5.6.2 The Security Cameras Pane


The Security Cameras pane, on the middle of the Dashboard, is used to present the photographs and
videos captured by the Camera Detector devices (IPD) of the WeR@Home System.
The Security Cameras pane is divided into the upper and lower panes.
The upper pane displays the photographs or video captured by the camera detector device.
The lower pane presents a graphic list of all camera detector devices with their system name.
To view the photographs or video captured by a specific camera detector device:
Click the camera detector device icon. Its captured images are shown in the upper pane.
Click the

button to view the videos captured by the camera detector device.

A double-click on any of the Camera device icons in the lower pane transfers you to the row for the
Camera Detector device in the main page of the Devices module.

5.6.3 The Recent Events Pane


The Recent Events pane, on the right-side of the Dashboard, displays a cyclical event log file. The log file
can store up to 400 reported event records. Since the log file is cyclical, the Recent Events pane displays
the last 400 events that have occurred.
Each event is listed with:
A device icon of the device for which the event was reported
The timestamp of the event
The description of the event
The devices are presented as icons with additional properties depending on the device status.
For the list of device icons including additional information, see Appendix F on page 337.
A double-click on any of the Recent Event rows transfers you to that Recent Events row in the main page
of the History module.

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5.7. The Devices Module


The main page of the Devices module provides an overview of the devices defined in the WeR@Home
System. Figure 61 below shows an example of the WeR@Home Web Application Devices page.
The functionality of the Devices module includes:
Add devices
Remove devices
Edit the operational characteristics of the Devices
The privileged access is granted to Master Users only.
For information about Master users, see section 5.9 on page 86.

Figure 61 The Devices Page

The Devices main page is divided into two (2) panes:


Managing Devices on the left-side of the main page
Managing Device Details on the right-side of the main page

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5.7.1 Managing Devices


The pane on the left provides you with the tools to view and manage the devices in the WeR@Home
System.
There is a matrix in the left-side pane of the Devices main page, as shown in Figure 61 on page 75. The
matrix presents an overview of all the devices defined in the WeR@Home Web Application.
Table 10 below describes the information displayed about each device in the overview.

Field Name
Device Type
Name/Location
Status

Signal Strength
Battery Level

Description

Characteristics

Default Value

The description and image of


the device type
The name and/or location
entered for the device by the
End User.
The current status of the
device.

Device Icon and the device


type name
Alphanumeric Text

N/A

Pre-defined values:
Active
Tampered
Inactive
Connection lost

N/A

The strength of the Radio


Frequency (RF) level of the
device.
The battery charge level for
the batteries in the device.

N/A

N/A

Table 10: Devices Overview Information

The pane on the left provides the tools to manage devices:


Add a new device to the WeR@Home System
Remove a device from the WeR@Home System

NOTE: Only Master users are granted access to manage devices, which includes
adding and removing devices, and updating device details.

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5.7.1.1

Add Device Procedure

The procedure to add a new device depends on the type of device being added.
For the specific instructions to add a device, see the chapter relevant to the type of device you are adding
to the WeR@Home System.
The following is the general procedure for adding a device to the WeR@Home System.
1. Log in to the WeR@Home Web Application.
2. Click the

tab to access the Devices module.

3. Click the

button. A dropdown list appears as in Figure 62 below.

Figure 62 The Devices Dropdown List

4. Select the option relevant to the device to be installed. The Add New Device window appears with
the 3-minute timer starting to run down, as shown in Figure 63 below.
The windows that appear may differ depending on the type of device selected.
5. Verify that the Device Type displayed in the window is the device type of the device to be installed.

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Figure 63 Add New Device Window

The timer provides a 3-minute timeframe within which the batteries are to be installed in the device.

NOTE: If installation of the batteries could not be accomplished within the threeminute period, restart the process.

Battery insertion triggers a Pairing process in which the device communicates with the Hub to inform
the Hub of the devices presence.

NOTE: The device should be in close proximity to the Hub during the pairing
process. After the Hub recognizes the device, place the device in the predetermined location.

If the Hub detects the new device, the Hub adds the device to the inventory of the system peripheral
devices. In this situation, the timer freezes and a Device Properties window appears. Figure 64 below
shows a Device Properties window for a Motion Detector.
The newly added device appears in the device matrix in the left-side of the main page of the Devices
module.

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Figure 64 Device Properties Window

If the Hub does not detect the new device within the given timeframe, an error message appears within
the Add New Device window, as illustrated in Figure 65 below.

Figure 65 Timeout Error Message

6. Enter the devices system name and/or location, if the Hub recognizes the new device.
7. Click the

button to display additional device operational details.

See page 82 for the configuration of the device operational details and completion of the Add Device
process.

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8. Click the

button to re-initiate the Add New Device process.

9. Click the

5.7.1.2

button to terminate the Add New Device process.

Index for Device Installation

Table 11 below provides a list of the chapters or sections where you can find the instructions for installing
and adding a new device according to the device type.

Device
Motion Detector (PIR)

Chapter/Section

Page

Chapter 10

187

Door/Window Sensor (MGL)

Chapter 11

197

Camera Detector (IPD)

Chapter 9

176

HD Camera (HDC)

Chapter 7

210

Remote Control (KFB)

Chapter 7

145

Siren (SRN)

Chapter 12

205

Tag Reader (TR)

Chapter 14

221

Tag

Section 14.7

227

Flood Detector (FL)

Chapter 15

232

Smoke Detector (SK)

Chapter 16

239

Chapter 17

254

Section 18.5.1

272

Universal Transmitter (UT)


Z-Wave Extender

Table 11: Device Type Chapter List

5.7.1.3

Remove Device Procedure

NOTE: If there are Smart Rules defined for a device that is to be removed, the
triggers and actions for the device are removed from the Smart Rules.

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To remove a device registered in the WeR@Home System, perform the following procedure:
1. Log in to the WeR@Home Web Application.
2. Click the

tab to access the Devices module.

3. Select the row for the device, in the Devices matrix, that you want to remove from the WeR@Home
System.
4. Click the
button. A message appears, as shown in Figure 66 below, asking you to
confirm the Remove Device request.

Figure 66 Device Removal Confirmation Message

5. Click
to confirm the Remove Device request. The application returns to the Devices page.
The overview matrix does not include the removed device.
6. Click
to cancel the Remove Device request. The application returns to the Devices page.
The overview matrix includes the device that was not removed.

5.7.1.4

Managing Device Details

The purpose of the pane on the right-side of the Devices page is to provide you with the tools to manage
the operational details of the devices in the WeR@Home System.
The pane on the right-side of the Devices page displays the operational details of the device selected in
the left-side of the Devices page.
Figure 67 below shows the minimum device details of the device selected in the left-most pane.

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1. Enter the devices system name and/or location.

Figure 67 Minimum Device Operational Details

2. Click the

button to display additional device operational details.

The extended view of the Device Operational Details pane appears, as in Figure 68 below.

Figure 68 Maximum Device Operational Details

3. Click the

button to display only the minimum device details.

4. Enter the operational details as described in Table 12 below, which describes the operational details
of the devices for device configuration.

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Field Name
Description
for the
Name/Location Enter the name and/or location

Characteristics

Default Value

Alphanumeric Text

N/A

Type

Alphanumeric Text

Display Only

Checkbox:
Day Arm
Night Arm
Checkbox:
Always trigger an alarm
Allow delayed entry/exit
(recommended)
Allow walking through device
Checkbox:
Chime

Blank

Arming
Scenarios

device in the WeR@Home System.


The type of the device selected in the leftmost pane.
Mark the grouping of devices for arming
purposes to which to add the device.

Detection
Actions

Mark the action to perform when the device


is triggered.

Chime

Note: For Door/Window Sensor Only:

Mark to configure sensor to emit a sound


when the door or window is opened.

Always trigger an
alarm

Blank

Table 12: Devices Operational Details

5. Click the

button to save any changes made to the operational details of the device.

For use cases and application of these features, see section 19.5.1 on page 295.

5.8. The History Module


The History module displays the latest events in the event log file. Figure 69 below shows the History main
page.
The main page of the History module is divided into two (2) panes:
The Events overview on the left-side of the main page which includes the event timestamp
The Device details on the right-side of the main page

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Figure 69 The History Page

The History module provides the tools to filter the events displayed in the events overview.
The filter toolbar, as shown in Figure 70 below, enables the definition of the criteria to filter the
information displayed in the Events overview.

Figure 70 History Filter Toolbar

Table 13 below defines the functionality of the Filter Toolbar.

Field Name
Date From
Date To
Device Name
Event Type
User Name

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Description
Displays events whose event date is
later or equal to this date.
Displays events whose event date is
earlier or equal to this date.
Displays events related only to this
device.
Displays events of the same event type
selected.
Displays events for the devices owned
by the user selected.
Click the button to perform the
selection according to the defined
selection criteria.
The Event overview displays the events

Characteristics

Default Value

Enter date or use Calendar selection

Enter date or use Calendar selection


Dropdown List

Blank
Current date
All

Dropdown list.

All

Dropdown list.

All

N/A

N/A

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Field Name

Description
that satisfy the selection criteria.
Click the button to reset to the default
selection criteria.
The Event overview displays the events
that satisfy the default selection
criteria.

Characteristics

Default Value

N/A

N/A

Table 13: Event Filter Toolbar

For example, the filter toolbar allows you to select the type of events to present in the Event overview,
from the Event Type dropdown list as shown in Figure 71 below.

Figure 71 Event Type Dropdown List

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5.8.1 Events Overview


The History Events Overview displays the last 400 events that have occurred in your WeR@Home
System.
Figure 69, on page 84, shows the Events Overview in the History module. Table 14 below lists the
information displayed in the Events Overview.

Field Name

Description

Location in Events Attributes


Overview

Default
Value

Event <Device>

The device that triggered the reported


event.
The description of the reported event

Left-most column in
left pane
Middle of left pane

Device Icon

Display only

Alphanumeric
free text

Display only

The date and time (timestamp) that the


reported event occurred

Right-most column in
left pane

Display only

Name given to the device in your


WeR@Home System, that triggered the
reported event
Device type of device that triggered the
reported event

Right Pane

Date:
MM/DD/YYYY
Time:
hh24:mm:ss
Alphanumeric
free text
Alphanumeric
free text

Display only

<Event
Description>
Time
<Device Name>
Type

Right Pane

Display only

Table 14: Event Overview Details


The devices are presented as icons with additional properties depending on the device status.
For the list of device icons including additional information, see Appendix F on page 337.
To the right of the Event Overview is the device details display. The name and location of the device are
displayed. If the event involves a security video or a comfort video, the video is shown in the pane, as
illustrated in Figure 69 on page 84 above.

5.9. The Users Module


The Users module manages the End Users defined in the WeR@Home System. All users have Read/Write
(R/W) access to most of their own personal user information.

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There are two (2) types of End Users:


Master User: A Master User has privileged access to the WeR@Home System.
Privileged access to the WeR@Home Web Application includes:
Managing users and devices
Modifying system configuration data
Arming and disarming the WeR@Home System
Privileged access to the WeR@Home Mobile Application includes:
Defining Smart Rules
Enabling and disabling Smart Rules
Arming and disarming the WeR@Home System
A minimum of one Master User must be defined to perform the initial setup of the WeR@Home
Web Application.
Up to two (2) Master Users may be defined in a single WeR@Home System.
Standard User: A Standard User has standard access to the WeR@Home System.
Standard access to the WeR@Home Web Application includes:
Read-only access to all system information
Arming and disarming the WeR@Home System
Changing the users own user properties such as the password
Viewing videos if the user properties are configured accordingly
Standard access to the WeR@Home Mobile Application includes:
Read-only access to all system information
Review only access to Smart Rules definition
Arming and disarming the WeR@Home System
Viewing videos if the user properties are configured accordingly
A maximum of 30 Standard Users are supported by a single WeR@Home System.

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The Users module main page divides into two (2) panes:
The left pane of the main page displays the User name and User type.
The right pane of the main page displays the personal information of the End User, highlighted in
the left pane.

Figure 72 The Users Main Page

Figure 72 above shows the main page of the Users module with two (2) Master users and four (4) Standard
users.

5.9.1 Add a New User


Only a Master user can add a new user.
To add a new User, perform the following procedure.
1. Log in to the WeR@Home Web Application as a Master user.
2. Click the
3. Click the

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tab to access the Users module.


button. A new user line is added to the list of users.

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Figure 73 Add New Users Page

Figure 73 above shows the New User is added to the Users list along with the New User - Properties
pane.
4. Enter the new users personal information in the New User - Properties pane.
Table 15 below describes the personal information required to add a user to the WeR@Home System.

Field Name
<New or
Existing User>

User name
Email
Password
Confirm
Password
Profile
Notification
Language
Mobile#
User can view

Description

Characteristics

Mark the radio button of the type of user you are


entering.
New User The user email is not defined in the
WeR@Home Server
Existing User - The user email is defined in the
WeR@Home Server
Enter first name and family name of End User.
Enter the email address to receive notifications
from the WeR@Home System.

Radio button

Enter password for End User to gain access to


WeR@Home Web Application.
Enter same value entered in previous field to
confirm password.
Enter the type of user
Select the language in which the notifications are
written.
Enter the mobile number to communicate with the
WeR@Home System and to receive notifications.
Mark checkbox if the user is allowed to view

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Character
Character string in standard
email address format:
xxxx@yyyy.zzz
Enter A/N string of 6-20
characters in length.
Enter A/N string of 6-20
characters in length.

New User

Dropdown list:
Master
Standard
Dropdown list

Standard
English

Numeric value
Checkbox

Unmarked - Not

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comfort video

comfort videos.

Custom
Notifications
Profiles:

Mark the checkbox from which type(s) of media


channels (Email, SMS or Push notification) the User
is to receive Security notification messages about
the System Status.
Mark the checkbox from which type(s) of media
channels (Email, SMS or Push notification) the User
is to receive notification messages for technical
problems with the WeR@Home System.
Mark the checkbox from which type(s) of media
channels (Email, SMS or Push notification) the User
is to receive messages from Smart Rules.
Click the Add button to save End User information.

Unmarked: Not Allowed


Marked: Allowed
Checkbox
Unmarked: No
Marked: Yes

Allowed
No default
configuration

N/A

Table 15: Add User Personal Information

When you assign a new user the profile of a Master User, if there are already two (2) master users
defined in the WeR@Home System, the error message window, as shown in Figure 74 below, appears:

Figure 74 Master User Error Message


If you enter the users personal information in the incorrect format or in an incorrect manner, the Web
application frames the invalid field in Red and displays an error message in Red, as illustrated in Figure
75 below.

Figure 75 Data Entry Validation Notation

5. Click the

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5.9.2 Edit User Properties


The Edit User function allows each user to redefine their personal properties, except for the user profile,
comfort video, and notification profile. The Master users no longer have full access to user information
other than their own.
The Master user is responsible for maintaining the following user information:
User profiles (standard or master)
Whether a user may or may not view comfort videos
User notification methods
To edit a Users personal information, perform the following procedure.
1. Log in to the WeR@Home Web Application. You have almost full access to your own user
information. If you are a Master user, you have limited access to personal user information for all
other users.
2. Click the

tab to access the Users module.

3. Select the user, in the Users list, for whom you want to revise their personal information. Figure 76
below shows a user selected for editing in the Users module page. The selected users Properties
pane is displayed on the right. In the example, the user logged on is a Master user. The Master user
has limited access to the personal user information.

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Figure 76 Edit User Page

4. Revise the users information as required according to the instructions in Table 16 below. The
instructions in Table 16 are written as if the logged-on user has unlimited access to personal user
information.

Field Name
User name

Description

Attributes

Enter first name and family name of End User.

Character

Email

Enter the email address to receive notifications


from the WeR@Home System.

Profile

Enter the type of user

Character string in
standard email address
format: xxxx@yyyy.zzz
Dropdown list:
Master
Standard

Notification Language

Select the language in which the notifications


are written.
Enter the mobile number to communicate with
the WeR@Home System and to receive
notifications.
Mark checkbox if the user is allowed to view all
videos and initiate comfort video recording.

Mobile#
User can view comfort
video
Custom Notifications
Profiles

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Mark the checkbox from which type(s) of media


channels (Email, SMS or Push notification) the
User is to receive Security notification messages
about the System Status.
Mark the checkbox from which type(s) of media
channels (Email, SMS or Push notification) the
User is to receive notification messages for
technical problems with the WeR@Home
System.

Default

Dropdown list
Numeric value
Checkbox
Unmarked: Not Allowed
Marked: Allowed
Checkbox
Unmarked: No
Marked: Yes

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Field Name

Description

Attributes

Default

Mark the checkbox from which type(s) of media


channels (Email, SMS or Push notification) the
User is to receive messages from Smart Rules.

Change Password

Mark the option to change the End Users


password.

Password

Enter password for End User to gain access to


WeR@Home Web Application.

Checkbox
Unmarked: No
Marked: Yes
A/N string of 6-20
characters in length

Confirm Password

Enter same value entered in previous field to


confirm password.

A/N string of 6-20


characters in length

Click the Save button to save revised End User


properties.

N/A

N/A

Table 16: Edit User Personal Information

The user type determines access to the data when editing a user profile. Table 17 below defines the access
the logged-on user has, if the user is a Master user or if the logged-on user is the owner of the information
being edited.
If the user is a Standard user and not the owner of the information being edited, the Standard user has no
R/W access to any of the information.

Field Name
Master User

User Access
Logged-on User

User name

Display Only

R/W Access

Email
Profile
Notification Language

Display Only

R/W Access

R/W Access

Display Only

Mobile#

Display Only

R/W Access

User can view comfort video

R/W Access

Display Only

Custom Notifications Profiles

R/W Access

Display Only

Change Password

Display Only

R/W Access

Password

Display Only

R/W Access

Confirm Password

Display Only

R/W Access

Both Master and Logged On User have R/W access.

Table 17: Master vs Logged-on User Access

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5. Click the

button to save the revisions made to the users personal information

5.9.3 Remove a User


To remove a User from the WeR@Home Web Application, perform the following procedure.
1. Log in to the WeR@Home Web Application.
2. Click the

tab to access the Users module.

3. Select the user, in the Users list, who you want to remove from the WeR@Home System.
4. Click the
button. A message window appears, as in Figure 77 below, requesting
confirmation of the Remove User request.

Figure 77 Confirm Remove User Request

5. Click

to confirm the Remove User request.

The application returns to the Users page. The Users list does not include the removed user.
6. Click

to cancel the Remove User request.

The application returns to the Users page. The Users list remains unchanged.

5.10.The Z-Wave Module

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Figure 78 Smart Home Tab

The WeR@Home Web Application shows this tab, if you have Z-Wave devices installed in your
WeR@Home System.
The Smart Home tab, as shown in Figure 78 above, activates the module that manages the Z-Wave
Extender device and the Z-Wave devices.
Chapter 18, on page 262, provides information about the Z-Wave module, the extender, and the
peripheral devices.

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6. The WeR@Home Mobile Application

Figure 79 WeR@Home Mobile Application

The purpose of the WeR@Home Mobile Application is to allow for the remote management of the
WeR@Home System from mobile devices such as mobile phones, smartphones, and tablet computers.
After using the WeR@Home Web Application to setup and configure your WeR@Home System, you can
use your mobile devices to manage the WeR@Home System.
Using the WeR@Home Web Application, you can define the users who should have access to your
WeR@Home System. These users can access your WeR@Home System using the WeR@Home Mobile
Application.
The WeR@Home Mobile Application features the following home management functions:
Push notifications
System status
System arming activation
Live imaging view
Events history reporting
GSM signal strength monitoring for a Hub model using a SIM-card
Device status reports

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Smart Rules for home management via Z-Wave devices


For more information about Smart Rules, see chapter 7 on page 145.
Multilingual support
Some features described in this User Guide may be disabled depending on your service contract level. For
information about different service levels, or to change your service level, contact your service provider.

6.1. The WeR@Home Mobile Application Installation


If you have either the Apple iPhone or the Apple iPad with iOS version 7.0 or later, you can download
the WeR@Home Mobile Application from the Apple App Store.
If you are an Android user with Google Android OS version 4.1.2 or later, you can download the
WeR@Home Mobile Application from the Google Play Store.

NOTE: Contact your Service Provider for the name of your Service Providers
customized WeR@Home Mobile Application.

Use the keyword "WeR@Home" to search for the Mobile Application in either the Apple App Store or the
Google Play Store.

NOTE: The images presented in this User Guide for the WeR@Home Mobile
Application are from an Android SmartPhone. There may be differences in screen
resolution between these images and either your Apple iPhone and iPad or your
Android tablet displays.

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Figure 80 WeR@Home on Mobile Home Screen

6.2. Opening the WeR@Home Mobile Application


In Figure 80 above, the WeR@Home icon
appears on the Home screen of the mobile device. When
tapped, the WeR@Home Mobile Application Login screen appears, as shown in Figure 81 below.
The first time you enter the Mobile Application, the Change DNS screen appears. For information about
changing the Domain Name System (DNS) service, see section 6.2.3 on page 100.

6.2.1 The Login

Figure 81 WeR@Home LOGIN Screen

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If you are required to change your DNS, perform the "Change DNS" procedure before Login. For the
instructions for the "Change DNS" procedure, see section 6.2.3 on page 100.
For first time registration, see section Error! Reference source not found. on page Error! Bookmark not
defined..
To login to the WeR@Home Mobile Application, perform the following procedure which is similar to the
login procedure for the Web Application:
1. Tap the WeR@Home icon

. The LOGIN screen appears, as shown in Figure 81 above.

2. Enter the Email Address you entered during First Time Registration.
3. Enter the Password you entered during First Time Registration.

NOTE: You can reset your password from the Login page of the WeR@Home Web
Application.

4. Tap the Login button


The WeR@Home Mobile Application Home screen appears, as in Figure 82 below.

Figure 82 WeR@Home Mobile Application Home Screen

If there is a problem accessing your WeR@Home Hub, the Home screen displays a message that the
WeR@Home Hub is unavailable, as in Figure 83 below, explaining the possible causes.

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Figure 83 WeR@Home Hub Communication is Lost

6.2.2 PIN Code at Login


The first time you log in to the Mobile Application, you are prompted about your personal PIN Code. For
information about the PIN Code feature, see section 6.4.6 on page 122.
If you activate the use of your PIN Code for access to the Mobile Application, your login procedure is
different than the process described above.
For information on PIN Code access to the Mobile Application, see section 6.4.6.3 on page 123.

6.2.3 Changing Your DNS


If you are required to change the Domain Name System (DNS) service with which you connect to your
WeR@Home System, you can enter a different DNS using the Change DNS feature of the Mobile
Application.

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Figure 84 Change DNS or Next

To change the DNS to connect to your WeR@Home System, perform the following procedure:
1. Tap the WeR@Home icon

. The LOGIN screen appears, as in Figure 81 on page 98.

2. Tap the Change DNS prompt on the upper left-hand corner of the Login screen. The Change DNS or
Next screen appears, as in Figure 84 above.
The functionality of the Change DNS or Next screen is as follows:
The Change DNS button allows you to choose a DNS service other than the DNS that you usually
use.
The NEXT button allows you to continue and connect to your WeR@Home System through the
current DNS.
3. Tap the Change DNS button at the bottom of the screen. The Change DNS screen appears, as in
Figure 85 below.
The default DNS path appears in the entry field along with the virtual keyboard at the bottom half of
the screen. You are prompted to enter the DNS of your Service Provider.

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Figure 85 Enter DNS Screen


4. Enter the DNS of your Service Provider in the entry field, if it is different than the default DNS
displayed.
5. Tap the Cancel button to cancel the DNS Change.
6. Tap the Accept button to save the change to the DNS. The WeR@Home System Login screen
appears, as shown in Figure 81 on page 98.

6.3. The Home Screen


Figure 82, on page 99, shows the Home screen of the WeR@Home Mobile Application. It includes:
The Dashboard
The Arming buttons
Shortcut Icons
The Quick Access buttons
At the top left of the Home screen is the main menu icon
section 6.4 on page 110.

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. For information about the main menu, see

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6.3.1 The Dashboard


The Dashboard displays the general status of the WeR@Home System, as shown in Figure 86 below.

System Messages
System Security Status

Next Smart Rule

Place name
System Security Status
Room Temperature
Hub Backup Battery Status

Figure 86 WeR@Home Mobile Application Dashboard

The Dashboard displays the following status information:


The number of System Messages that have been issued in the WeR@Home System:
When you tap the <number> in Red at the top right of the Home screen, you are transferred to the
System Information screen.
For information about the System Information screen, see section 6.3.1.1 on page 104.
The Arming Status of the WeR@Home System:
The status of the security system of your WeR@Home System is described by both:
The caption describing the Arming status of the WeR@Home System, located above the
name of the current Place, towards the upper left of the Home screen.
The icon displayed in the center of the Home screen represents.

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The Battery image to the left of the icon displays the status of the Hub backup battery.
For information about the Arming status icons, see section 6.3.2.1 on page 107.
The Next Smart Rule scheduled to be triggered:
This notification appears only if you have defined a Schedule Rule for a future date and time.
When you tap the Next Smart Rule caption, located under the top right of the Home screen, you
are transferred to the Smart Rules module.
For information about the Smart Rules module, see chapter 7 on page 145.
The temperature of the room where the default temperature device is located:
The temperature is displayed in either Celsius or Fahrenheit, according to the default temperature
configuration.
When you tap the temperature reading, located on right side of the Home screen, you are
transferred to the Temperature screen.
For information about the Temperature screen, see section 6.3.1.2 on page 105.

6.3.1.1

The System Information Screen

Figure 87 System Information Screen

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Figure 87 above shows the System Information screen displaying the system message list.
The System Information screen displays a list of all existing messages, issued by your WeR@Home
System, to describe system status alerts, exceptions, errors, and warnings. The list of messages is updated
as part of every new relevant system update. There is no archiving function.
All messages reported are for critical events, such as:
Tampered devices
Low and critical battery statuses
SIM-card related events
Connection lost and other critical communication issues
A message is removed from the list when the issue is resolved by the user.
When there are no system information messages, a Green
appears on top right corner. In this
situation, tapping on the
does not transfer you to the System Information screen.

6.3.1.2

The Temperature Screen

Figure 88 Temperature Readings by Device

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Figure 88 above shows the Temperature screen which displays the temperature readings for all the
devices in your WeR@Home System equipped to measure room temperature.
The center temperature reading is the same as the reading that appears on the Home screen. It is the
temperature reading made by the default temperature device.
You can define the default temperature configuration for:
The default device is used to measure the representative temperature on the premises
The default temperature units (Celsius or Fahrenheit)
in the Smart Home tab of the Settings Configuration module of the WeR@Home Web Application.
For more information about defining the default temperature configuration, see page 57.

6.3.2 The Arming Buttons

Figure 89 Home Screen Arming Buttons

Figure 89 above shows the three (3) arming buttons located towards the bottom of the Home screen.
Each button allows you to activate the arming mode, represented by the button, for your WeR@Home
System.

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The arming buttons are:


Day Arm: Activates the arming mode for the devices, in your WeR@Home System, configured for
the Day Arm security alarm scenario.
Arm Away: Activates the arming mode for all the devices, in your WeR@Home System. This is the
full security alert scenario. You should use this mode when all the residents have left the premises.
Night Arm: Activates the arming mode for the devices, in your WeR@Home System, configured
for the Night Arm security alarm scenario.
You can configure each device in your WeR@Home System using the WeR@Home Web Application. For
information on configuring your devices, see page 82.
The current security alarm scenario of your WeR@Home System is represented by the arming status
icons. For information about the arming status icons, see section 6.3.2.1 below.

6.3.2.1

The Arming Status Icons

The center icon on the Home screen of the WeR@Home Mobile Application is an Arming Status icon.
Table 18 below lists the Arming Status icons that represent the various security arming situations detected
by your WeR@Home System.

Icon

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Caption

Representation

Disarmed

System Disarmed

Arm Away

System Fully Armed

Day Arm

System Day Armed

Night Arm

System Night Armed

Detection

Intrusion Alarm

Panic SOS

Panic or SOS Alert

Comment

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Icon

Caption

Representation

Fire

Smoke Alert

Flood

Water Overflow Alert

Comment

Table 18: Arming Status Icons

The Arming buttons are displayed when the status of the system is Disarmed. When the system is
Armed, the Disarm
icon replaces the Arming buttons. When the system detects an event, the
Arming buttons are replaced with the following action buttons to help you resolve the situation:

6.3.3 Shortcuts
The WeR@Home Mobile Application provides you with the capability of defining a Shortcut to
immediately initiate a specific functionality. For example, you can create a Shortcut to give you immediate
access to a camera device in your home.

Figure 90 Home Screen Shortcut Buttons

Figure 90 above shows an example of the Shortcut buttons. The Shortcut buttons appear on the Home
screen of the WeR@Home Mobile Application, as shown in Figure 82, on page 99.

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There are three (3) types of Shortcuts:


Direct access to activate a Smart Rule.
Direct access to activate a Z-Wave controlled device
Direct access to activate a camera device
For detailed information about managing Shortcuts, see section 6.4.4 on page 115.

6.3.4 The Quick Access Buttons

Figure 91 Home Screen Quick Access Buttons

Figure 91 above shows the Quick Access buttons located at the bottom of the Home screen. The Home
button is highlighted because the screen is currently displayed on the mobile device.
The Quick Access buttons are:
HOME The Home screen is the main module that directs you to all the other modules.
For information about the Home module, see section 6.3 on page 102.
HISTORY This is the module that reports the history of all the events that have occurred in your
WeR@Home System.
For information about the History module, see section 6.5 on page 130.
CONTROL This is the module that allows you to manage the Z-Wave devices.
For information about the Control module, see section 6.6 on page 137.
VIDEO This module reports all the videos that are captured by the Camera Detectors installed in
your WeR@Home System. The Video module allows you to view the live view video using both
the Camera Detectors and the HD cameras*.
For information about the Video module, see section 6.7 on page 139.
* - The availability of the HD Camera option is based on your specific customer engagement model.

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6.4. The Main Menu


The main menu provides you with access to additional functionality of the WeR@Home Mobile
Application, such as the Smart Rules module.
To transfer to the main menu, either tap the
icon or swipe to the right on any application. The main
menu screen appears, as shown in Figure 92 below, with your email address displayed at the top of the
menu screen.

Figure 92 Main Menu


The main menu provides access to:
The Places module: See section 6.4.1 below.
The Devices screen: See page 113.
The Smart Rules module: See page 115.
The Shortcuts module: See page 115
The Settings module: See page 121.
The About screen: See page 128.
The Logout window: See page 129.

6.4.1 Places
The Multiple Place (Multi-Place) feature can be managed within the WeR@Home Mobile Application.

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The WeR@Home Web Application provides you with the tools to register and name the WeR@Home
Hubs that you installed at your various locations.
During each Hub registration, you assign the Hub a Place name. You can refer to the locations by using
the Hub Place name, in both the Web and the Mobile applications.
For information on registering the Hubs, see section 5.5 on page 65.

6.4.1.1

Place Switching

The Places screen, shown in Figure 93 below, lists all the Places (locations) where you have installed a
WeR@Home system. The Places module allows you switch to another Place that appears in the list.
Perform the following procedure to switch Places:
1. Tap on the Main menu
icon, on the upper left of any screen in the WeR@Home Mobile
application. The Main menu appears, as in Figure 92 on page 110.
2. Tap the on the Places option in the main menu . The Places screen appears, as in Figure 93 on
page 111. The Changed Monitored Place section is the tool for switching Places.
For example, in Figure 93 below, the current Place Home is labelled the monitored Place.

Figure 93 Places Screen

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3. Tap the row of the Place to which you want to switch. A checkmark appears to confirm your
choice. The application automatically switches control to the Hub at the chosen Place. The Home
screen of the chosen Place appears. The chosen Place is labelled the (monitored) Place on the
Places screen.
For example, when the Home Place is switched to the Summer Home Place, the Places screen
displays the Summer Home as (monitored)with a checkmark , as in Figure 94 below.

Figure 94 Switched Monitored Place

6.4.1.2

Default Place Configuration

You can change the Default Place for the user who is currently logged on, using the Places screen.

Figure 95 Set Default Place

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Perform the following procedure to set the Default Place:


1. Tap on the Main menu
icon, on the upper left of any screen in the WeR@Home Mobile
application. The Main menu appears, as in Figure 92 on page 110.
2. Tap the on the Places option in the main menu . The Places screen appears, as in Figure 94 on
page 112. The Changed Default Place section is the tool for setting the Default Place.
For example, in Figure 93, the current Default Place Home is labelled the (default) Place.
3. Tap the on the row of the current Default Place. The Places screen changes to display only the list of
Places you can set as the Default Place, as shown in Figure 95 above.
4. Tap the row of the Place you want to set as the Default Place. The application automatically sets the
chosen Place as the Default Place. The Places screen changes back to display both monitored and
default Place lists. The chosen Place is now labelled the Default Place on the Places screen.
For example, when the Default Place is re-assigned from the Home Place to the Office Place, the
Places screen reverts back to display both monitored and default Place lists. The Office Place is now
labelled the Default Place on the Places screen, as illustrated in Figure 96 below.

Figure 96 New Default Place

6.4.2 Devices
When you tap the on the DEVICES menu option, the menu transfers you to the DEVICES screen.

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The Devices screen displays a list of all the devices installed in your WeR@Home System, as shown in
Figure 97 below.
The Devices screen reports the status of the devices, in icon form, such as:
The status of the battery strength for each battery-powered device
The signal strength for communications with the WeR@Home Hub only for each non-Z-Wave
device.
The status of the Remote Control device and the Z-Wave devices is not reported on the Devices screen.
To understand the information represented by the icons, see page 55.

Figure 97 Devices Screen

For example, examine how the Door/Window Sensor (MGL) is reported in the list in Figure 97 above.
The Door/Window Sensor (MGL) is displayed as Green. This means the device is closed. The
device icon is Red when the device is open.
Alongside the device icon is the Green-filled battery icon. This means that the devices batteries
are fully charged.
The Signal Strength icon for the device is full. This means that the devices communications with
the HUB is excellent.

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6.4.3 Smart Rules

Figure 98 Rules Module

When you tap the on the Smart Rules menu option, the menu transfers you to the Smart Rules module.
Figure 98 above shows the main page of the Smart Rules module which lists all the rules that you have
defined in your WeR@Home System.
For information about the Smart Rules module, see chapter 7 on page 145.

6.4.4 Shortcuts
The Shortcuts feature, available in the WeR@Home Mobile application, gives you more control of your
Smart Home. The Shortcuts are available on the Mobile Home Screen, as shown on Figure 99 below.
You can define up to nine (9) Shortcuts. The Shortcut buttons on the Home screen slide horizontally to
the right, to display all the Shortcuts.

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Figure 99 Shortcuts on the Home Screen

For example, there are six (6) Shortcuts defined in Figure 100 below.

Figure 100 Shortcuts Module

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As illustrated in Figure 101 below, you can add three (3) more Shortcuts on Home screen 3 of the Shortcut
buttons horizontal slide.
Home screen 2

Home screen 1

Home screen 3

Figure 101 Home Screen Shortcuts Horizontal Slide

You can access Shortcuts in the Mobile application in either of two (2) ways:
In the Home screen
In the Shortcuts module
The Shortcuts module is accessed through the main menu

, as shown in Figure 92 on page 110.

6.4.4.1 Adding a Shortcut


You can add a Shortcut in either of two (2) ways:
Directly from the Home screen, as shown in Figure 99 on page 116, by tapping the Add Shortcut
icon
Via the Shortcuts module, by tapping the Add New Shortcut button at the top of the Shortcuts
module main screen, as shown in Figure 100 on page 116.

When tapping either the Add Shortcut


icon or the Add New Shortcut button, the Define Shortcuts
screen appears, as shown in Figure 102 below.

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Figure 102 Define Shortcuts Screen

There are three (3) types of Shortcuts:


Smart Rules - Direct access to execute a Smart Rule.
Control - Direct access to trigger a Z-Wave controlled device
Video - Direct access to activate a camera device
The name of the Shortcut is taken automatically from the Rule, Z-Wave device, or Camera device activated
by the Shortcut. For example, if you define a Rule-based Shortcut for the kids home Rule, the name of
the Shortcut is kids home.
Perform the following procedure to add a Shortcut to your Mobile application:
1. Log in to your Mobile Application. The Home screen appears, as in Figure 99 on page 116.
2. Tap one of the following:
The Add Shortcut

icon on the Home screen

The Add New Shortcut button at the top of the Shortcuts module main screen. Access the
Shortcuts module via the main menu
screen.

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3. Tap on the button for the type of Shortcut you want to add. The Shortcut types are shown in Figure
103 below.

Figure 103 Shortcut Types


4. In the window that appears for the selected Shortcut type, perform the following:
For a Smart Rules Shortcut, tap the
For a Control Shortcut, tap the
For a Video Shortcut, tap the
immediate comfort video.

icon for the Rule you want to execute.


icon for the Z-Wave device you want to activate.
icon for the Camera device with which you want to capture an

5. Tap the Save button to add the choice for a new Shortcut. The application returns to the Home
screen, displaying the new Shortcut.
6. Tap the Cancel button to dismiss the choice for a new Shortcut. An Action Failed message appears, as
shown in Figure 104 below.

Figure 104 Cancel Message

Tap the Continue button to confirm the Cancel action. The application returns to the Home
screen.
Tap the Close button to return to the Shortcut screen to choose to either Save or Cancel the new
Shortcut.

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6.4.4.2 Removing a Shortcut


Removing a Shortcut can only be done through the Shortcuts module.
To remove a Shortcut, perform the following procedure:
1. Log in to your Mobile application. The Home screen appears.
2. Tap the main menu
icon, at the left-most top of the Home screen. The main menu appears, as in
Figure 92 on page 110.
3. Tap the on the Shortcuts option in the main menu
100 on page 116.

. The Shortcuts screen appears, as in Figure

4. Tap Edit at the right-most top of the Shortcuts screen. The Shortcuts screen enters the Shortcut
removal mode, as illustrated in Figure 105 below.

Figure 105 Removal Shortcut Mode

5. Tap the
icon for the Shortcut you want to remove. The
line for each Shortcut you tapped.
6. Tap the

button appears at the end of the

button for each Shortcut you want to permanently remove.

7. Tap OK at the right-most top of the Shortcuts screen to exit the Shortcut removal mode.

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6.4.5 Settings

Figure 106 WeR@Home Settings

The Settings module includes:


PIN Code configuration See section 6.4.6 on page 122.
Notification configuration See below
Exit Delay See section6.4.7 on page 128.
Notification configuration allows you to control notification functionality at a system level.
There are two (2) notification issues:
Push Notifications
Sounding an Alarm from the users mobile device

6.4.5.1

Push Notifications

The default setting for Enable Notifications is

(Enabled).

To block your WeR@Home System from sending Push Notifications to your mobile devices, tap the
Disable icon for Enable Notifications.

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6.4.5.2 Mobile Device Alarm


The default setting for Enable Alarm Sound is

(Enabled).

To block your WeR@Home System from triggering an Alarm to sound through your mobile devices, tap
the

Disable icon for Enable Alarm Sound.

6.4.6 PIN Code Configuration


The PIN code feature, in the Settings screen as shown in Figure 106 above, allows you to setup an
additional layer of security to access your WeR@Home System when using the WeR@Home Mobile
Application.
The WeR@Home Mobile Application PIN Code can be configured for the following protection levels, as
shown in Figure 107 on page 123:
None: No additional protection level
Disarm: Additional security to disarm your WeR@Home System
Application: Additional security for overall access to your WeR@Home Mobile Application
If you choose the None option, the operation of your Mobile Application remains unchanged.
Disarming your WeR@Home System requires no extra security.
When your WeR@Home Mobile Application is closed (not logged out), you can resume activity in
the WeR@Home Mobile Application without having to pass through any extra security check.

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Figure 107 PIN Code Protection Levels

6.4.6.1

Disarm Protection Level

If you choose the Disarm option, when you attempt to disarm your WeR@Home System using the
WeR@Home Mobile Application, you are prompted to enter your PIN Code.
However, when your WeR@Home Mobile Application is closed (not logged out), you can resume activity
in the WeR@Home Mobile Application without having to pass through any security check.

6.4.6.2 Application Protection Level


If you choose the Application option, operation of your Mobile Application is totally secured.
Whenever your WeR@Home Mobile Application is closed (not logged out), you are prompted to enter
your PIN Code to resume activity in the WeR@Home Mobile Application. Because access to your Mobile
Application is secured, you need not be prompted to enter the PIN Code to disarm your WeR@Home
System.

6.4.6.3 PIN Code Access


If you chose a protection level other than None, the application requires you to pass PIN Code security
prior to accessing the Mobile Application or disarming your WeR@Home System.

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Figure 108 Pass PIN Code Security

Perform the following procedure to pass PIN Code security:


1. Enter your PIN Code, using the keypad in Figure 108 above, which appears on your mobile device
whether your protection level is Disarm or Application.
If you entered the correct PIN Code, you pass the PIN Code security. Depending on your protection
level, either you gain access to your Mobile Application or your WeR@Home System is disarmed.
2. If you forgot your PIN Code, tap the FORGOT PIN CODE? button at the bottom of the keypad, as in
Figure 108 above. The Forget Pincode screens appears, as in Figure 112 below.

Figure 109 Forget PIN Code

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3. Enter your user credentials.


i.

Your Email is the User Name.

ii.

Your password is the same as your password to the WeR@Home Web Application.

Figure 110 PIN Code Reset

4. Tap the SEND button to allow the application to verify your credentials. If you credentials are verified,
a message appears, as in Figure 110 above, informing you that your PIN Code has been reset to the
default code.
5. Enter the default PIN Code in the keypad screen that appears and continue.

6.4.6.4 Configure Protection Level Procedure


The first time you log in to the WeR@Home Mobile Application on your mobile device, the message in
Figure 111 below appears.

Figure 111 Default PIN Code

Your default entry PIN Code is automatically defined.

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Tap OK to enter your PIN Code on the keypad that appears, as in Figure 108 on page 124.
Tap CHANGE to transfer to the PIN Code utility on the Settings screen.
To configure the usage of the PIN Code in your WeR@Home Mobile Application, perform the following
procedure:
1. Tap the on the Settings option in the main menu
on page 121.

. The Settings screen appears, as in Figure 106

2. Tap the on the PIN code Protection Level option. The Protection Level screen appears, as in Figure
107 on page 123.
3. Tap the row of the protection level option you prefer. A checkmark
choice.

appears to confirm your

4. Tap ACCEPT to save your protection level selection. The Settings screen appears, as in Figure 106 on
page 121.
5. Tap CANCEL to leave the current protection level unchanged. The Settings screen appears, as in
Figure 106 on page 121.

6.4.6.5 Change PIN Code


If you choose a protection level other than None, you should personalize your PIN Code.
To enter your personalized PIN Code, perform the following procedure:
1. Tap the Set PIN Code option in the Settings screen, if it is the first time you are entering your PIN
Code or you chose a protection level other than None. The ENTER NEW PIN CODE keypad screen
appears, as in Figure 112 below.
2. Tap the Change PIN Code option in the Settings screen, if it is not the first time you are entering
your PIN Code. The ENTER OLD PIN CODE keypad screen appears, as in Figure 113 below.
3. Tap the CANCEL button at any time to stop the process and return to the Settings screen.

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Figure 112 Enter New PIN Code

Figure 113 Enter Old PIN Code

4. Enter your personalized 4-digit PIN Code. Following the entry of a valid PIN Code, another keypad
screen appears to confirm the code entered, as in Figure 114 below.

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Figure 114 Re-Enter PIN Code for Confirmation


5. Re-enter your personalized 4-digit PIN Code.
The application returns to the Settings screen, having modified your PIN Code.

6.4.7 Exit Delay


Delayed Arming allows you to activate Arm Away while still on the premises by providing a configurable
amount of time to exit without triggering the alarm.
To configure the number of seconds the WeR@Home system delays before arming the system, perform
the following procedure:
1. Tap the Set Exit Delay Time option in the Settings screen. The Exit Delay screen appears.
2. Tap the number of seconds for the delay.
The application returns to the Settings screen.

6.4.8 About
When you tap the on the ABOUT menu option, the menu transfers you to the ABOUT screen.
The ABOUT screen displays the information about the WeR@Home Mobile Application, such as the
version number of the software installed on your mobile device.

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In Figure 115 below, the version of the WeR@Home Mobile Application appears in the center of the
screen under the

icon.

Figure 115 About Screen

6.4.9 Logout

Figure 116 Logout Window

The LOGOUT menu option allows you to log out of the WeR@Home Mobile Application.

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To log out of the WeR@Home Mobile Application, perform the following procedure:
1. In the WeR@Home Mobile Application, either tap the main menu icon
on the top left of any
screen or swipe to the right in any screen. The main menu screen appears as in Figure 92 on page 110.
2. Tap the on the LOGOUT option row. The LOGOUT window appears, as in Figure 116 above.
3. Tap the Cancel button to dismiss the Logout request. The applications returns you to the last screen
before you transferred to the main menu screen.
4. Tap the Accept button to confirm the Logout request. The application terminates and you are
returned to the Home screen of the mobile device.

6.5. The History Module


The purpose of the History module is to display a list of the event messages that have been reported by
the devices in your WeR@Home System. The list reports messages for the last 100 events that were
transferred from the WeR@Home Server.

The list is reloaded when you tap the refresh

icon at the top right of the History screen.

All the events are shown to a user, regardless of the users profile (Master or Standard). You define how
each device is to report detection events when the device is armed. These messages are reported
according to these definitions.
For information on managing user access to the WeR@Home System, see section 5.9.2 on page 91.

6.5.1 The List of Event Messages


Figure 117 below shows the list of the events displayed in the History module.

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Figure 117 History Module

Table 19 below describes the information reported for each event message.

Data
Message Status
Icon

Description

Attributes

Comments

If shown, this icon represents the status or form of the message


such as:
Video

Image

Optional

Image

The colored
icons represent
the status of
the device such
as open, close,
armed, alert ,
etc.

Security Video

Device Icon

Reset

Tamper Alert

This icon represents the device from which the event was
reported, such as:

Unlocked MGL Alert

Locked Armed MGL

Motion Detector PIR

Indoor Photo Detector

Smart Rules
Device Name
Notification
message
Timestamp

The name you gave the device when adding the device to the
WeR@Home System
The description of the event relating to the action or actions that
were detected by the device

Text

The date and time the event was detected

The timestamp in
the following
format:
DD/MM/YYYY at

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Data

Description

Attributes

Comments

HH24: MI

Table 19: History Message Information

6.5.2 The History Filters


Since the list of event messages includes up to 100 messages, you may want to view only messages for
specific devices and/or for a specific time period.
The History module provides you with data filters to manage the scope of the information you are
viewing.

In Figure 117, on page 131, the Filters button appears at the top of the History screen. When pressed, the
History Filters screen appears, as shown in Figure 118 below.
You can press the Clear Filter button to remove all filters and view all the event messages in the History
module.
There are two (2) types of data filters.
Device Filter
Date Filter

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Figure 118 History Filters

6.5.2.1

Device Filter

The Device Filter allows you to retrieve and view only the event messages issued by a specific device or
devices.
In Figure 119 below, the Device Filter displays a list of all the devices installed in the WeR@Home System.
To define the Device Filter, perform the following procedure:
1. Tap the ON icon

for the device for which you want to view the messages.

2. Tap the OFF icon

for the device for which you do not want to view the messages.

3. Tap the Apply button to confirm the Device Filter definition. The History screen appears displaying
the list of event messages according to the revised filters definitions.
4. Tap the Cancel button to retain the previous Device Filter definition. The History screen appears
displaying the list of event messages according to the previous, unrevised filters definitions.
For example, in Figure 119 below, the Device Filter allows you to view only the event messages for the
Door/Window Sensor.

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Figure 119 Device Filter

NOTE: If no devices are selected, the event messages for all devices are listed,
subject to the Date Filter if defined.

6.5.2.2

Date Filter

The Date Filter allows you to retrieve and view only the event messages issued during a specific Viewing
Period.
In Figure 119 above, there is a Date field under the Clear Filters button.
When you press the Date field, the Filters Date Selection screen appears, as shown in Figure 120 below.
The Filters Date Selection screen includes:
The From date entry field
The To date entry field
The calendar mechanism for choosing a date

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Figure 120 History Date Selection

To define the Date Filter, perform the following procedure:


1. Tap the From date field to set the From Date of the Viewing Period, using the Calendar mechanism.
2. Tap the To date field and set the To Date of the Viewing Period, using the Calendar mechanism.
3. Tap the Set button to save the date and close the Calendar mechanism.
4. Tap the Cancel button to not save the date and close the Calendar mechanism.

Figure 121 Accept Date Filter Viewing Period

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5. Tap the Accept button, as in Figure 121 above, to confirm the Viewing Period definition. The History
Filters page appears with the revised Date Filter Viewing period.
6. Tap the Cancel button, as in Figure 121 above, to retain the previous Viewing Period definition. The
History Filters page appears with the previous unrevised Date Filter Viewing period.
For example, in Figure 121 above, the Date Filter defines a Viewing Period that includes all event messages
in the list that were issued from 10 Oct 2014 through 21 Oct 2014, inclusive.

Figure 122 Wrong Dates Selected for Viewing Period

If you choose the wrong dates for the viewing period, the message in Figure 122 above appears.

6.5.2.3

Combining History Filters

The History Filters can be used together to define the scope of the messages retrieved in the History
page.

For example, in Figure 119, on page 134, the combined filters define a scope of all messages issued by the
Front Door Sensor, from 10 Oct 2014 through 21 Oct 2014, inclusive, as shown in Figure 123 below.

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Figure 123 Filtered View

6.6. The Control Module


The purpose of the Control Module is to provide you with the tools to manage the Z-Wave controlled
devices from a remote location, using the Z-Wave Extender.
When you press the Control button on the Home screen, the Control screen appears, as shown in Figure
124 below with a list of Z-Wave Devices installed in your WeR@Home System.

Figure 124 Main Screen of Control Module

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The list displays:


The Name of the Z-Wave device in the WeR@Home System.
The Type of Z-Wave device
The Status of the Device
For example, in Figure 124 above, the status of the Dimmer device is that Brightness is at 46%.
When you tap the on the Dimmer row, the Dimmer screen appears, as in Figure 125 below.

Figure 125 The Dimmer Screen


Change the Dimmer percentage by moving the white button on the brightness line to the right or to the
left. The percentage the light is dimmed appears above the brightness line.
For example, in Figure 126 below, the white button is moved to the left and the percentage the light is
dimmed changes to 13%.

Figure 126 Change the Dimmer


When you tap the on the top left of the Dimmer screen, the List of Z-Wave Devices screen appears
showing that the dimmer is down to 13%, as illustrated in Figure 127 below.

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Figure 127 New Dimmer Status

6.7. The Video Module


The purpose of the Video module is to allow you to view both security videos and comfort videos
captured by the Camera Detectors and to view Live video from the HD cameras. All these devices are
recognized by your WeR@Home System.

NOTE: The availability of the HD Camera option is based on your specific customer
engagement model.

The Video module allows you to initiate the recording of comfort videos on your Camera Detectors (IPD).

NOTE: A security video is 5 seconds in length. A comfort video is up to 40 seconds


long, depending on the user.

6.7.1 The Videos Screen


The Videos screen is divided in two (2) separate displays with specific functionality, as shown in Figure 128
below. The two (2) displays are:
Cameras Allows you access to the camera devices in your WeR@Home System
Gallery Allows access to videos captured by the Camera Detectors (IPDs), installed in the
WeR@Home System

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6.7.1.1

Initiate Comfort Video

The function of the Cameras display is to allow you to initiate an immediate instant comfort video.
A list of all the camera devices, recognized by your WeR@Home System, is displayed, as in Figure 128
below.
To initiate a comfort video using a Camera Detector, perform the following procedure:
1. Tap the Play icon
for the Camera Detector from the list of camera devices on the Videos screen.
The camera device opens a viewing screen.
2. View the comfort video live as it is captured and recorded. The comfort video can run up to 40
seconds.
The video is added to the videos captured by your WeR@Home System.
3. Tap the

towards the bottom center of the viewing screen to re-run the video.

4. Tap the

towards the bottom center of the viewing screen to stop the video.

Figure 128 Videos Module Cameras Display

The procedure for viewing Live video is similar to initiating a comfort video. The difference is that the
video is not recorded and added to the Video Gallery.

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6.7.1.2

View Recorded Videos

The function of the Gallery display is to allow you to view videos that appear in the Gallery list. The list is of
the last 100 videos that were transferred from the WeR@Home Server, including both comfort videos
and security videos.
The list is reloaded when you tap the refresh

icon at the top right of the Video screen.

All the videos are accessible to each user, regardless of the users profile. You define if the user has the
privilege of viewing comfort videos.
For information on managing user access to the WeR@Home System, see section 5.9.2 on page 91.
Figure 129 below shows the Videos Gallery that lists of the videos captured by the cameras devices (IPDs),
installed in the WeR@Home System.
To view a video, perform the following procedure:

1. Tap the Play icon


for the video you want to view from the list of videos on the Gallery display. The
viewer screen opens and immediately begins to show the video.
2. View the video.
3. Tap the

towards the bottom center of the viewing screen to re-run the video.

4. Tap the

towards the bottom center of the viewing screen to stop the video.

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Figure 129 Videos Module Gallery Display

Table 20 below describes the information reported for each video in the Gallery list.

Data
Video Type

Device Name
Timestamp
User Name

Description

Attributes

Comments

This icon represents the type of video captured:

Image

Optional

Video

Security Video

The name you gave the camera device when adding the
device to the WeR@Home System
The date and time the video was recorded

Text
The timestamp in the
following format:
DD/MM/YYYY at HH24: MI

For a comfort video, the name of the user who initiated


the video recording

Optional

Table 20: Video Gallery Information

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6.7.2 The Videos Filters


Since the list includes up to 100 videos, you may want to view only videos captured by specific Camera
Detectors and/or for a specific time period.
The Videos module provides you with data filters to manage the scope of the information you are viewing.
In Figure 129, on page 142, the Filters button appears at the top of the Videos screen. When pressed, the
Videos Filter screen appears, as shown in Figure 130 below.
You can press the Clear Filters button to remove all filters and review the list of videos in the Videos
gallery display.
There are two (2) types of data filters.
Device Filter
Date Filter

Figure 130 Videos Filters

The Video filters are based on the same functionality as the History Filters. For information about how to
use the filters, see section 6.5.2 on page 132.

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When used together , the Videos filters define the scope of the videos retrieved from the Videos gallery
display. For example, in Figure 130 above, the combined filters define a scope of all videos recorded by the
Living Room Camera Detector, from 13 Oct 2014 through 19 Oct 2014, inclusive, as shown in Figure 131
below.

Figure 131 Filtered Video List

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7. Smart Rules
The WeR@Home System includes the Smart Rules feature. This feature provides you with the capability
to enhance your Smart Living experience by extending your control of your Smart Home environment.
The purpose of the Smart Rules engine is to allow you to setup your environment to automatically react
to detected events and activities. Your WeR@Home Hub can execute actions in response to specific
events and activities. This allows you to further customize your system to fit your everyday life in an
efficient and effective manner.
The Smart Rules (referred to as Rules) are procedures that trigger an action or actions that are performed
as a result of a detected event or activity.
The general structures of Rules are:
If <event or activity or time > occurs, then, execute <action(s)>.
For a specific <date and time>, execute <action(s)>.
For a < time period>, execute <action(s)>.
You can define Rules using the WeR@Home Mobile Application Smart Rules module.

Figure 132 WeR@Home Mobile Application Smart Rules module

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7.1. Smart Rules Framework


The following axioms define the framework for defining the Smart Rules (Rules):
User Access:
Only Master users can maintain Rules.
A Standard user can view Rules including the definition of each Rule.
The Master user activates and deactivates Rules.
Rule Maintenance includes the following transactions:
Create a Rule
Modify a Rule
Delete a Rule
Rules are maintained, controlled, and viewed only in the WeR@Home Mobile Application.
Each action executed as a result of a Rule is logged as an event. The event should appear in the
History Events list with the
icon in both the WeR@Home Mobile Application and the
WeR@Home Web Application.
Each Rule must be assigned a unique name.
A Rule can be defined only for devices that are connected to the WeR@Home System.
A maximum of 20 rules allowed.
A Rule must have at least one trigger.
A Rule can have up to two triggers: any action trigger accompanied by a time-related trigger.
A Rule defined for a specific date and time can have only one time-related trigger.
A Rule can issue one or more actions.
A Rule must issue at least one action.
Only a Rule defined for a time-related trigger can issue an Arming action.
A Rule defined for a trigger device that is removed is not executed due to the missing trigger.
A Rule defined for an action device that is removed is executed without the missing action.

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7.2. Rules Structure


There are three (3) types of Rules:
Schedule Rules Rules triggered by a specific date and time, time period or frequency
Device Rules Rules triggered by an event detected by a device
Arming Rules Rules triggered by arming System Arming modes
Device Rules and Arming Rules are action-related rules while Schedule Rules are time-related rules.
A Device Rule or an Arming Rule can be further defined by adding a time-related event to the Rule
definition. Combining an action-related Rule (trigger) with a time-related Rule (trigger), converts an
action-related Rule into a Scheduled Action Rule.
For example, you can define a Device Rule as follows:
If action trigger: Door/Window Sensor is Opened occurs,
Then, execute action: Siren chimes twice.
For the same Device Rule, you can add a time-related event as an additional trigger as follows:
If action trigger: Door/Window Sensor is Opened occurs
at a scheduled period of time on Monday between 16:30 and 17:00,
Then, execute actions:
Siren chimes twice and

Send push notification Kids are home and


Set dimmer to 100%.
Figure 133 below shows the Rule Kids Home which illustrates the concept of a Scheduled Action Rule.

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Figure 133 Use Case: Kids Home

7.3. Triggers
There are three (3) types of triggers corresponding to the three (3) types of Rules:
Time-related Triggers for Schedule Rules
Device Triggers for Devices Rules
System Arming triggers for Arm Modes Rules

7.3.1 Time-related Triggers for Schedule Rules


The Time-related triggers, as defined in Figure 134 below are:
A single date and time:
You can define the trigger for 20 Oct 2014 at 16:30.
A time period during a single day including the entire day:
You can define the trigger for 20 Oct 2014 for the time period of 16:30 to 18:00.
You can define the trigger for 20 Oct 2014 for the entire (full) day.

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A specific time during a recurring day of the week during a defined time period
You can define the trigger for every Monday at 16:30, to be enabled from 20 Oct 2014 to 20 Nov
2014.
A recurring time period on a recurring day of the week during a defined time period
You can define the trigger for every Monday from 16:30 to 18:00 to be enabled from 20 Oct 2014
to 20 Nov 2014.

Figure 134 Smart Rules: Schedule Rules

7.3.2 Device Triggers for Devices Rules

Figure 135 Smart Rules: Devices Rules

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The Devices triggers are the notifications sent to the Hub triggered by the events detected by the
devices. Devices triggers are determined by the devices connected to your WeR@Home System.
Table 21 below lists the events that can trigger the devices to issue notifications that can trigger Rules.

Device
Camera Detector (IPD)

Event Trigger
Temperature above or below user-defined threshold

Motion Detector (PIR)

Motion detection event

Comments
Detector in
Camera used
for security
purposes only

Temperature above or below user-defined threshold


Door/Window Sensor (MGL)

Magnet opened when closed


Magnet closed when opened
Temperature above or below user-defined threshold

Smoke Detector

Alert issued

Web API for 3rd party or


Essence applications

Command to run a rule

Shortcut Button

Button tapped

Z-Wave Controlled Devices

Unlocked

(such as door locks,


thermostats, etc.)

Locked
Manually switched on
Manually switch off
Table 21: Device Event Triggers

In general, Rule structure requires at least one trigger. However, when you choose an action trigger, such
as a Devices trigger, the Rule structure fundamentals allow you to select an additional Schedule trigger.

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7.3.3 System Arming Triggers for Arm Modes Rules


The System Arming triggers are the Arm Modes. For information about the Arm Modes, see section 19.1
on page 277.

Figure 136 Smart Rules: Arm Modes Rules

For example, when you plan to go away for a long weekend, such as from Friday through Monday, you can
use an Arm Modes Rule to monitor your home while you are away as follows:
If action trigger: Away Arming Mode is armed
at a scheduled time from Friday at 14:00 to Monday at 19:30,
Then, execute actions:
Set dimmer to 40% and

Lower heating temperature to 20o and


Turn the Radio on and off at certain times and
Configure Camera to Always Trigger Alarm and
Kitchen Motion Detector to Always Trigger Alarm and

Front Door MGL to Always Trigger Alarm.


Keeping the lights on low and turning the radio on and off gives the impression that someone is at home.
The temperature is kept low to keep the water pipes from freezing, in winter. The three motion detection
sensors are re-configured to trigger an alarm immediately if any movement is detected.

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When you return, before you enter your home, you can disarm the rule. You can issue an Arm Modes Rule
for the Disarm mode that resets the motion detectors, turns up the heat, and turn on the water heater.

7.4. Triggered Actions


The following types of actions can be executed when a Rule is triggered.
Capturing comfort video
Sounding the Door/Window Chimes
Initiating a Z-Wave Device action such as setting temperature, mode or fan, switching on or off a
device, lock or unlock a door lock, set a dimmer value, etc.
Sending an SMS
Sending an Email
Sending Push Notifications
The list of possible actions, as illustrated in Figure 137 below, is dependent on the devices connected to
the WeR@Home System.

Figure 137 Actions

A Rule with a single Schedule trigger is the only type of Rule that is associated with Arming actions.
If you select a Schedule trigger, the list of actions, as in Figure 138 below, is twofold:
Devices as in Figure 137 above
Arm modes as in Figure 138 below

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Figure 138 Arming Actions

You can define a Schedule Rule to arm your WeR@Home System, as in Figure 139 below.

Figure 139 Schedule Rule with Arming Action

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7.4.1 Capturing Images


The Camera Detector (IPD) can be triggered to capture a Comfort Video. For example:
You can define an Arm Modes Rule to immediately capture a Security video when motion is
detected, without a walk-through delay.
You can define a Schedule Rule to capture a Comfort video from the Camera Detector located in
your living room facing the Front Door, for every Monday at 17:00, when your children arrive
home from school.
You can define a Devices Rule to capture a Security Video when the Door/Window Sensor detects
an Open circuit. The Camera Detector facing the Front Door can capture the intruder entering
your home.

7.4.2 Sounding Chimes


The Siren (SRN) can be triggered to sound a chime (once or twice) as needed. For example:
You can define an Arm Modes Rule for Night mode so that the devices configured for the Night
Mode scenario are activated. For instance, the Door/Window Sensor on the medicine cabinet can
be configured for Night Mode to trigger the Siren to Chime once when someone opens the
medicine cabinet in the evening.
You can define a Devices Rule to trigger the Siren, located near the Patio door, to sound a Chime
twice when the Door/Window Sensor detects an open circuit for the patio door.
You can define a Schedule Rule to trigger the Siren to sound a Chime twice to wake up the
household in the mornings so the children can get ready for school.

7.4.3 Initiating a Z-Wave Device Action


Z-Wave controlled devices are configured to execute actions triggered remotely, over the Z-Wave
network, by commands issued by the WeR@Home Hub, by way of the Z-Wave Extender.
The Z-Wave controlled devices include:
The Thermostat
The Door Lock
The Switch for ON/OFF action
The Dimmer

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You can install Z-Wave controlled devices to integrate the Smart Home experience into your everyday
life using the Smart Rules.
To implement the Smart Home experience, you must install Z-Wave controlled devices, such as:
You can install the Z-Wave controlled switch to turn on appliances, such as indoor and outdoor
lights, air conditioners, heaters, hot water heaters, etc.
You can install the Z-Wave controlled door locks to lock and unlock your doors.
You can install the Z-Wave controlled thermostats on your air conditioners to control the
temperature in your home.
You can install the Z-Wave controlled dimmer on your children bedroom lights to dim them
slowly as they go to sleep.
If you have Z-Wave controlled devices installed in your home, you can use the Rules to monitor and
manage your everyday life.
For example:
You can define a Schedule Rule to trigger actions every day at 18:30 such as:
Brighten the lights in the childrens rooms when the children are preparing their school work
Turn on the Hot Water heater
You can define a Device Rule to trigger actions when the front door unlocks such as:
Turn on the living room lights.
Turn on the air conditioning.
Turn off the outdoor lights.
You can define an Arming Rule to trigger actions when the system is in Arm Away mode such as:
Turn on the outdoor lights.
Turn on the dimmer the indoor lights is some rooms
Turn off the air conditioning.
Close the electric shutters

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7.4.4 Broadcasting Messages


The Rules can be defined to broadcast messages. These messages can be in the form of:
Phone SMS
Email
Push Notifications
The User Properties entered for each user includes Custom Notifications Profiles. The Comfort column
for the Custom Notifications Profiles allows you to define from which media channels the user should
receive messages issued by Smart Rules. For more information about Custom Notifications Profiles when
editing user properties, see Table 16 on page 93.
When defining a Rule to broadcast a message, you are prompt to enter the text to be broadcast.
For example:
You can define an Arming Rule to broadcast a message System is armed when the Arm Away
mode is armed.
You can define a Schedule Rule to broadcast a message The Kids are home for every Monday at
17:00, when your children arrive home from school.
You can define a Devices Rule to broadcast a message Someone is in the Medicine cabinet!
when the Door/Window Sensor detects an Open circuit on the medicine cabinet door.

7.5. How to Create a Rule


The following are the steps to creating a Rule.
Choose the kind of Rule you want to create:
Schedule
Arm modes
Devices
Choose a trigger. The trigger alternatives are defined by the type of Rule selected.
Remember: Any action trigger can be accompanied by a time-related trigger, if not for a specific
date and time.
Choose one or more actions.
Remember: A Rule must include at least one action.

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When you choose a device for a trigger or an action, the Rules mechanism transfers you to a screen where
you can select the specific trigger or action activity. For example:
If you choose the Door/Window Sensor as your trigger device, the Rules mechanism transfers you
to a screen where you can select if the trigger activity is opening the door/window or closing the
door/window.
If you choose the Z-Wave dimmer as the action device, the Rules mechanism transfers you to a
screen where you can select the percentage the dimmer device should dim or brighten the light
fixture controlled by the dimmer device.

7.5.1 Create Rule Procedure


The following is the general procedure for creating a Rule. For the purpose of this exercise, a Devices rule
is used to explain the process.
icon on the upper left of any screen in the WeR@Home Mobile Application to transfer to
1. Tap the
the main menu. The main menu screen appears, as shown in Figure 92 on page 110.
2. Tap the on the Smart Rules option. The Smart Rules screen appears, as in Figure 132 on page 145.
3. Tap the Add New Smart Rule button to add a new Rule. A screen appears to allow you to name the
new Rule, as in Figure 140 below.

Figure 140 Enter Name of New Smart Rule

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4. Enter the name of the new Rule in the field provided. The CONTINUE button appears at the bottom
of the page.
For the purposes of the exercise, create a Rule called Sample Rule. Enter the rule name Sample Rule
in the field provided.
5. Tap the CONTINUE button. The screen appears that defines the Rule being created, as in Figure 141
below.

Figure 141 Add Trigger

6. Tap add trigger to add a trigger to the Rule. A screen appears, as in Figure 142 below, prompting
you to choose the kind of Rule you want to create.

Figure 142 Add Device Trigger

7. Tap the button for the type of Rule you want to create.

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For the purposes of the exercise, create a Devices Rule. Tap the Devices button. A list of the types of
Device triggers from which you can choose is displayed, as in Figure 142 above. The list reflects only
the types of devices installed in your WeR@Home System.
8. Tap the on the row of the device trigger you want to use.
For the purposes of the exercise, you want to use the Door/Window Sensor as a trigger to monitor
traffic via the Front Door. Tap the on the row of the Open Close Sensor, which is the Door/Window
Sensor. A screen appears for the device trigger you chose, listing all the devices in your WeR@Home
System of that device type.
9. Tap the row of the specific device you want to act as the trigger for the Rule.
For the purposes of the exercise, choose the Front Door device as the trigger for your Rule.
10. Set the device trigger action according to the action you want to use as the trigger for the Rule.
For the purposes of the exercise, select the Opened state of the Front Door Sensor, as illustrated in
Figure 143 below, so that the trigger action is the opening of the Front Door.

Figure 143 Set Trigger Action

11. Tap ACCEPT to confirm the trigger action setting. The screen appears that defines the Rule being
created, as in Figure 144 below. Note that the trigger activity is described where the trigger is
defined: Door unlock.

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Figure 144 Add Action to Rule

12. Tap add action


to add an action to the Rule. A screen appears listing the available actions, as in
Figure 145 below.

Figure 145 Choose Action


A list of the types of Devices actions from which you can choose is displayed. The list reflects only
those devices installed in your WeR@Home System.

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13. Tap the on the row of the device action you want to use.
For the purposes of the exercise, we want to use the Camera Detector to capture a 15-second video
each time the Front Door is opened.
Tap the on the row of the Camera Detector. A screen appears for the device action you chose, as in
Figure 146 below.

Figure 146 Activate the Camera Detector

14. Tap the

to activate the Camera Detector.

15. Tap ACCEPT to confirm the action setting. The screen appears that defines the Rule being created, as
in Figure 147 below.

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Figure 147 Rule Definition with a Single Action

Note that the add action


option is available so that you may add additional actions to the Rule.
Repeat steps 12-15 to add another action to the Rule. Note that the screens that appear reflect the
type of action selected.
16. Tap the TEST RULE button to test the rule that was created.
17. Tap the FINISH button to confirm that the new Rule is created and is ready to be used.

7.6. Manage Smart Rules


If you are a Master user, not only can you create new Smart Rules, you can manage your existing Smart
Rules.
The following functions allow you to manage your Smart Rules:
Delete Smart Rules
Edit Smart Rules
Activate and deactivate existing Smart Rules

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7.6.1 Delete Smart Rules

Figure 148 Edit/Delete Smart Rules

To delete existing Smart Rules, perform the following procedure:


1. Tap EDIT on the top right corner of the Smart Rules main screen, as in Figure 148 above.
The Smart Rules screen re-appears with a list of all the existing rules in Delete mode, as illustrated in
Figure 149 below.

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Figure 149 Smart Rules Ready for Deletion

2. Tap the Red

icon on the left of the Smart Rule you want to delete. The row that you tapped re-

appears with a large Red

button, as in Figure 150 below.

Figure 150 Delete Smart Rules

3. Tap Red
button on the row of the Smart Rule you want to delete. The Confirm Delete message
appears, as in Figure 151 below.

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Figure 151 Confirm Delete Smart Rule

4. Tap the Delete button to confirm your delete Smart Rule request. The Smart Rules screen appears
without the Smart Rule that was deleted.
5. Tap the Cancel button to retract your delete Smart Rule request. The Smart Rules screen appears
with the Smart Rule you wanted to delete.
6. Tap OK on top right corner of the Smart Rules main screen, as in Figure 149 above, to cancel/finish
deletion mode. The Smart Rules screen appears as in Figure 148 on page 163.

7.6.2 Edit Smart Rules


Editing Smart Rules allows you to:
Redefine the Rule by replacing the triggers and/or the actions
Change the name of the Rule
Change the trigger activities or definitions
Change the action activities or definitions

NOTE: When you remove a trigger from a Rule during editing, all actions of the Rule
are removed.

7.6.2.1

Redefine Smart Rules

To redefine a Smart Rule definition, perform the following procedure:


1. On the Smart Rules screen, as shown in Figure 148 on page 163, tap the on the row for the Smart
Rule you want to edit.

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The Smart Rules screen displays the definition of the rule you selected, as in Figure 152 below.
2. Tap EDIT on top right corner of the screen, as in Figure 153 below, to enter Delete mode.
Delete mode allows you to remove the triggers or actions that define the rule. If you delete an action
or a trigger, you are prompted to add another action or trigger to complete the rule.

Figure 152 Edit Smart Rule Definition

Figure 153 Delete Mode for Smart Rule Definition

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3. The Delete process for the Smart Rule definition is the same as the Delete process for deleting rules.
For instructions on the delete process, see section 7.6.1 on page 163.
4. Tap OK on top right corner of the screen, as in Figure 153 above, to cancel/finish deletion mode. The
Smart Rules screen appears as in Figure 152 above.
5. Tap Finish when all changes to the Smart Rule are completed.

7.6.2.2

Change Smart Rule Name

Figure 154 Change Smart Rule Name

To change the name of your Smart Rule, perform the following procedure:
1. Enter the Delete mode for the Smart Rule definition. For instructions, see page 166.
2. Tap the Rule name field. The virtual keyboard appears, as in Figure 154 above.
3. Enter the new unique name for the Rule.
4. Tap Go on the keyboard to save the Rule name change. Your application returns to the Smart Rules
definition screen, as in Figure 152 on page 166.
5. Tap Finish when all changes to the Smart Rule are completed.

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7.6.2.3

Change Trigger and Actions Activities

To change the trigger activities and/or the actions activities defined in your Smart Rule,
1. Enter the Smart Rules definition screen, as in Figure 152 on page 166.
2. Tap the on the row of the trigger or action you want to change.
3. Traverse the screens to the activity definition you want to change.
4. Change the activity definition.
5. Tap Accept to save the changes.
6. Return to the Smart Rules definition screen, as in Figure 152 on page 166.
7. Tap Finish when all changes to the Smart Rule are completed.

7.6.3 Activate and Deactivate Smart Rules

Figure 155 Activate/Deactivate Smart Rules

The

icon is used for turning a function ON (Green) or OFF (

).

To activate a Smart Rule, tap the icon on the Edit Rule screen to be ON
above.

, as in Figure 155

To deactivate a Smart Rule, tap the icon on the Edit Rule screen to be OFF (

168

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WeR@Home System User Guide

The Remote Control

8. The Remote Control


The Remote Control or Key Fob (KF) is a bi-directional, compact WeR@Home System control device with
advanced functions for security and automation.

Product
Remote Control or
Key Fob (KF)
Essence ES800KF

Description
The device serves both as the WeR@Home System
Remote Control as well as a personal SOS alarm
(panic) button.
It features:
A 5-button interface for setting Arm and Disarm
states.
Status key or LED indication of system status.
Remote deactivation in case of loss or theft.
Protection against inadvertent activation.

Table 22: Remote Control (Key Fob)

8.1. The Remote Control Functionality


The Remote Control incorporates the following functions:
Bi-directional Essence proprietary communication protocol.
LED visual indication of system status.
Personal SOS alarm device (panic button).

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Five (5) command keys to perform:


Status

ARM

DISARM

Night ARM

Day ARM

SOS (panic)
Figure 156 The Remote Control Command Keys

Remote deactivation in case of loss or theft.


Powered by a single 3V CR2450 lithium battery.
Long operation period (over 24 months).
Protection mechanisms against inadvertent activation.

8.2. Installation Prerequisites


The following are the requirements that must be prepared before beginning the installation of the
Remote Control and its addition to the WeR@Home Web Application.
The Remote Control is associated with a specific User in the WeR@Home Web Application. You
have to decide who is to be assigned to the Remote Control. That person must be defined as a
User in the WeR@Home Web Application.
If the person to be assigned to the Remote Control device is not defined in the WeR@Home
Web Application, add the user to the WeR@Home Web Application.
For instructions for adding a user to the WeR@Home Web Application, see section 5.9.1 on page
88.
The Remote Control requires a 3V CR2450 lithium (coin) battery.

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NOTE: The battery images included in this User Guide are for illustration purposes
only.
Only batteries thoroughly tested and approved by Essence should be used to meet
the devices specifications. A list of the approved batteries and their specifications is
provided in Table 36 on page 335.

8.3. Adding the Remote Control to the WeR@Home System


To install the Remote Control, perform the following procedure.
1. Press any of the Remote Controls keys five (5) times to discharge the devices circuit.
2. Release the cover of the Remote Control battery compartment by inserting a coin into the slot and
turning the cover counter-clockwise until the two small bumps align, as shown in Figure 157 below:

Figure 157 Releasing the Remote Control Battery Cover

3. Remove the cover.


4. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
on page 77. The procedure is defined in general terms.
Integrate the steps to follow, which are specific for a Remote Control, into the Add Device procedure.
5. Select the Add Remote Control (Key Fob) option in the dropdown list for the Add New Device
button, as shown in Figure 158 below.

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Figure 158 Add Remote Control Option

The Add Device window appears, as shown in Figure 159 below. The procedure for the Remote Control
device requires the name of the devices Assigned User.

Figure 159 Add Device for Remote Control

6. Click the

button to open the list of all pre-defined Users.

A window appears, as shown in Figure 160 below, for you to select the Assigned User.

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Figure 160 Select User for Remote Control

7. Click the name of the user prepared prior to beginning of the Remote Control installation. See the
explanation about Assigned Users on page 170.
8. Click the
button to assign the Remote Control to the Assigned User. The Assigned User
appears in the Add Device window, as in Figure 161 below.

Figure 161 Add Remote Control with Assigned User

The timer starts the count-down for pairing the device with the WeR@Home Hub.
9. Insert the battery into the Remote Control battery compartment with its pole facing out and up, as
demonstrated in Figure 162 below.

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Figure 162 Inserting the Battery into the Remote Control


10. Seal the cover by turning it clockwise.
When the Remote Control pairing process with the WeR@Home Hub is completed, a confirmation
message is displayed in the Add Device window, as in Figure 163 below, to confirm the Remote Control
is recognized.

Figure 163 Remote Control Pairing Completed

The Remote Control runs processes to ensure proper communications with the WeR@Home System:
The Remote Control triggers a self-test program which causes the Remote Controls entire front
panel LEDs to blink twice, indicating that the battery was properly installed.
The Remote Control triggers an automatic software handshake procedure in which the Remote
Control communicates with the WeR@Home Hub to flag its presence.
When the Status key is pressed, the right status LED should light up.
The Remote Control appears on the Devices module main page.

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8.4. The Remote Control Status Reporting


Table 23 below summarizes all the possible states of the Remote Control LED display, when the Status Key
is pressed.

LED (under key)

Status

Status

Disarm
Night Arm
Day Arm

ON Red

ON Red

ON Red

ON Red

ON Red

Duration

Description

Short

A quick press on the Status key turns ON the status LED,


indicating the current system status.
A blinking LED, following an additional press of another key,
means the Remote Controls battery is low.
System is disarmed.

Short

Short

System partially armed according to the Night scenario


defined using the Web Application.

Short

System partially armed according to the Day scenario defined


using the Web Application.

Short

System is fully armed.

Five (5) times

An alarm was triggered (intrusion in progress).

Arm
All LEDs

Blinks
Red

Table 23: Remote Control LED Indicators

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9. The Camera Detector


The Camera Detector (referred to as a Camera or an IPD) is a WeR@Home indoor sensor combining the
Passive Infrared (PIR) motion detector with a high-resolution, full-color, JPEG-image-capturing camera
(IPD).
Accessories available for the Camera:
Double-sided adhesive tape.
Pet immune lens, upon request.

Product
Camera Detector
(IPD)
Essence ES800IPD

Description
This is referred to as the systems Camera.
It features:
Streaming security and comfort motiondetected images to mobile and web
applications.
An option to compress or encrypt data with
the Essence proprietary ECOP protocol.
Relaying streamed data to the WeR@Home
servers, via the Cloud, for distribution to
designated devices.
A multiple-zone spherical lens for wide
coverage (120o horizontal, 105o vertical).
Sealed optics, immune to light, insects, and
(optional) pets, for reduced false alarms.
A walk-through test-mode.
Table 24: Camera Detector (IPD)

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9.1. The Camera Detector Functions


The Camera Detector (IPD) supports the following capabilities:
Both security and comfort motion-detected image sequences via the mobile and the web
applications
On-demand or Motion Detector-triggered photo verification capabilities:
The camera captures high resolution, full-color JPEG images at a rate of up to 5 frames per
second, with automatic selection of quality/resolution: 80x60 to 640x480
Compression of the photo data streams sent in real-time via ECOP RF to the Hub:
These streams are relayed to a designated device (smartphone, computer, etc.)
On-board Flash Memory for Video clip re-transmissions
Data security ensured with 128-bit AES encryption
Up to 500m (1640 feet) RF range, in open air communication
Employment of sealed optics and temperature compensation for the Motion Detector to be
immune to direct light, insects, and pets (optional) for the reduction of false alarms
Utilization of a multiple-zone spherical lens for exceptional detection coverage (120o horizontal,
105o vertical) and a detection range of about 12m (40ft)
Support of automatic over-the-air software programming and configuration upgrades
Tamper Alarm, when the unit is tilted
Long operating period, depending on video usage, powered by three (3) standard AA-size
Alkaline batteries
White LED (flash) to signal intruder alert in total darkness
Camera shooting Angle: 67
Camera shooting Range: Up to 10m (33ft)

9.1.1 The Camera Detector Modes of Operation


The Camera Detector can be used in two (2) different modes of operation:

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Security Mode for capturing images of intruders


Comfort Mode for remote activation
This mode allows users to view what is happening within the premises, whenever desired, via the
Web Application or the mobile devices.

9.2. Camera Detector Positioning Recommendations

NOTE: The Camera Detector MUST be installed with the lens pointing downward.

For optimal surveillance, consider the following factors when selecting the Camera Detector position:
On a flat vertical wall surface, or in a corner of a room, between two walls
At a height where the camera lens is 2.1 meters (6.9ft) to 2.3m (7.5ft) above the floor.
On a surface that is clean, dry, flat and smooth
With the motion detector spherical lens pointing downward
Not opposite a window, facing sunlight, or any other strong light sources
In a position where images can be captured from the premises main point of entry
In a position within 500m (1640 feet) RF range of the Hub, open air nominal
For optimal coverage,
For daytime coverage, the Camera Detector must be mounted within 10m (33ft) of the desired
coverage area.
For both daytime and night-time coverage, the Camera Detector must be mounted within 6m
(20ft) of the desired coverage area.

9.3. Mounting Base Installation Alternatives


There are two (2) ways to install the Camera Detector mounting base:
Using screws
Using double-sided adhesive tape

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9.3.1 Installing with Screws


The wall mounting base includes eight (8) holes, as illustrated in Figure 164 below. Extra holes are punchouts that are covered with thin plastic. The extra holes may be used if necessary.

Figure 164 Camera Detector Mounting Base with Screws

To install the mounting base using screws, perform the following procedure:
1. Release the Camera Detector mounting base by lifting the tab and pushing it forward, as illustrated in
Figure 166 on page 182.
2. For Flat Wall Mounting, referring to Figure 164 above, perform the following steps:
i.

Use a flat screwdriver to remove the punch-outs 1 and 2.

ii.

Place and hold the base on the desired mounting location and mark the drilling locations for
punch-outs 1 and 2.

iii.

Drill the holes.

iv.

Insert two (2) dowels, if needed.

v.

Place the base over the dowels.

vi.

Screw in the two (2) screws.

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3. For Corner Mounting, referring to Figure 164 above, perform the steps:
i.

Use a flat screwdriver to remove the punch-outs 3 through 8.

ii.

Place and hold the base on the desired mounting location and mark the drilling locations for
punch-outs 3 through 8.

iii.

Drill the holes.

iv.

Insert six (6) dowels, if needed.

v.

Place the base over the dowels.

vi.

Screw in the six (6) screws.

9.3.2 Installing with Double-sided Adhesive Tape


To install the mounting base using the double-sided adhesive tape provided, perform the following
procedure:
1. Release the Camera Detector mounting base by lifting the tab and pushing it forward, as illustrated in
Figure 166 on page 182.
2. Peel the tapes protective strips where needed depending on the mounting position.
3. Clean the surfaces were the Camera Detector is to be installed.
4. Attach the wall mounting base to its designated location while applying slight pressure.

9.4. Dismounting the Camera Detector


For dismounting the Camera Detector from the wall (i.e. for changing position or battery replacement),
press the wall-mounting base tab, at the bottom of the Camera Detector, and slide it downwards
simultaneously, as demonstrated in Figure 165 below.

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Figure 165 Dismounting the Camera Detector

9.5. Installation Prerequisites


The following are the tasks required to prepare prior to installing the Camera Detector device.
Prepare the three (3) AA-size Alkaline batteries required to power the Camera Detector.

NOTE: The battery images included in this User Guide are for illustration purposes
only.
Only batteries thoroughly tested and approved by Essence should be used to meet
the devices specifications. A list of the approved batteries and their specifications is
provided in in Table 36 on page 335.

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Disassemble mounting base


Release remaining circuit

9.5.1 Disassemble Mounting Base


The mounting base should be disassembled from the Camera Detector, as demonstrated in Figure 166
below, before beginning installation.
The Camera Detector is mounted using the mounting base. The mounting base is also used as the back
cover of the Camera Detector.

Figure 166 Releasing the Camera Detector Wall Mounting Base

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9.5.2 Release Remaining Circuit


It is necessary to release any energy or circuit that may remain in the Camera Detector.
Before installation, gently shake the Camera Detector until you hear a rattling sound.
The rattling sound is the internal tamper-prevention mechanism. The rattling sound confirms that the
circuit is released. No damage has been done to the Camera Detector.

9.6. Adding the Camera Detector


Following the completion of the physical installation procedure, you must add the Camera Detector to the
WeR@Home System.
To install the Camera Detector, perform the following procedure.
1. Ensure installation prerequisites have been prepared. For information about the prerequisites, see
section 9.5 on page 181.
2. Install the mounting base according to your decision about the mounting base installation
alternatives. For instructions for installing the mounting base, see section 9.3 on page 178.
3. Release the battery cover by pressing against the inner base (battery cover) tab and twisting and
lifting the cover upwards, as demonstrated in Figure 167 below.

Figure 167 Releasing the Inner Battery Cover


4. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
in page 77. The procedure is defined in general terms.
Integrate the steps to follow, which are specific for a Camera Detector, into the Add Device
procedure.

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5. The timer count-down provides a time-frame of three (3) minutes within which the batteries should
be installed to power-up the Camera Detector, as demonstrated in Figure 168 below, according to
the poles, aiming towards the lens:

Figure 168 Inserting Batteries into the Camera Detector

When the Add Device procedure is complete, a message appears in the Add Device window that the
Camera Detector is recognized.

Figure 169 Camera Device Properties

6. Click the
modes.

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See page 82 for the configuration of the device operational details and completion of the Add Device
process.

Figure 170 Camera Detector Detailed Device Properties

These details may be added or edited later, by a Master User, from within the WeR@Home Web
Applications Devices module.
7. Put the battery cover back into place and firmly close it downward.
8. Insert the Camera Detector onto its installed mounting base.
9. Verify that the Camera Detector is properly added by checking the details of the WeR@Home Web
Applications Devices page.

9.7. The Camera Operational Modes


The WeR@Home System has two operational modes for the Camera Detectors:
Walk Test Mode
Normal Operation Mode

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9.7.1 Walk Test Mode


The Walk Test Mode is a test mode used following a device power-up (the replacement of a battery or the
addition of a new Camera Detector) for initial system testing of the device. This test runs for about 30
minutes. During this period, the device continues to send event reports to the Hub when detecting actual
events. No hibernation period occurs during the 30 minute test.

9.7.2 Normal Operation Mode


Following the completion of the Walk Test, the system switches the Camera Detector to Normal
Operation Mode. This mode is designed to save the device battery power.
Each time the Camera Detector device detects an activity:
The Camera Detector sends an event report to the Hub.
The device LED turns Red.
The Camera Detector switches to a 2-minute hibernation period.
The Camera Detector does not transmit events to the Hub during this period.
If activity is detected during the hibernation period:
The Camera Detector does not send event reports to the Hub.
The device LED remains off.
The 2-minute hibernation period restarts.
This process repeats until there is no activity detection for the entire 2-minute period.
After the completion of the 2-minute hibernation period, the Camera Detector resumes normal
operation.

NOTE: Advanced Configuration of the Camera Detector can be found in


section 19.5.1 on page 295.

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The Motion Detector

10. The Motion Detector


The Motion Detector is a battery-operated, bi-directional, wireless Passive Infrared Detector (PIR). It
utilizes Essences 4th generation DragonflyEye Multiple-Zone spherical lens. The device has an optional
pet immune feature and advanced detection algorithms for false alarm suppression and detection.
The ease and simplicity of the Motion Detector installation is in line with the DIY concept for the
WeR@Home System.
Accessories available for the Motion Detector:
Double-sided adhesive tape.
Pet immune lens (upon request).

Product
Motion Detector
(PIR) Essence
ES800PIR

Description
A Passive Infra-Red (PIR) Motion Detector device.
It features:
Sealed optics, immune to light and insects for
reduction of false alarms.
Multiple-zone spherical lens for wide
detection coverage (120o horizontal, 105o
vertical).
Walk-through test mode.

Table 25: Motion Detector (PIR)

10.1. The Motion Detector Functions


The Motion Detector incorporates the following capabilities:
Data security ensured with 128-bit AES encryption
Up to 500m (1640 feet) RF range, in open air communication

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Employment of sealed optics and temperature compensation for the Motion Detector to be
immune to direct light, insects and pets (optional) to reduce false alarms
Utilization of a multiple-zone spherical lens for exceptional detection coverage (90o horizontal,
105o vertical) and a detection range of about 12m (39ft)
Support of automatic over-the-air software programming and configuration upgrades
Walk test mode
Tamper Alarm, when the unit is tilted
Long operating period, depending on video usage, powered by three (3) standard AA-size
Alkaline batteries

10.2.Motion Detector Positioning Recommendations

NOTE: The Motion Detector MUST be installed with the lens pointing downward.

For optimal surveillance, consider the following factors when selecting the Motion Detector position:
On a flat vertical wall surface, or in a corner of a room, between two walls
At a height where the Motion Detector is 2.1 meters (6.9ft) to 2.3m (7.5ft) above the floor
On a surface that is clean, dry, flat and smooth
With the motion detector spherical lens pointing downward
Not opposite a window, facing sunlight, or any other strong light sources
In a position where the camera can capture images from the premises main point of entry
In a position within 500m (1640 feet) RF range of the Hub, open air nominal

10.3. Mounting Base Installation Alternatives


There are two (2) ways to install the Motion Detector mounting base:
Using screws
Using double-sided adhesive tape

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10.3.1 Installing with Screws


The wall mounting base includes eight (8) holes, as illustrated in Figure 171 189. Extra holes are punch-outs
that are covered with thin plastic. The extra holes may be used if necessary.

Figure 171 Motion Detector Mounting Base with Screws

To install the mounting base using screws, perform the following procedure:
1. Release the Motion Detector mounting base by lifting the tab and pushing it forward, as illustrated in
Figure 173 on page 192.
2. For Flat Wall Mounting, referring to Figure 171 above, perform the following steps:
i.

Use a flat screwdriver to remove the punch-outs 1 and 2.

ii.

Place and hold the base on the desired mounting location and mark the drilling locations for
punch-outs 1 and 2.

iii.

Drill the holes.

iv.

Insert two (2) dowels, if needed.

v.

Place the base over the dowels.

vi.

Screw in the two (2) screws.

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3. For Corner Mounting, referring to Figure 171 above, perform the following steps:
i.

Use a flat screwdriver to remove the punch-outs 3 through 8.

ii.

Place and hold the base on the desired mounting location and mark the drilling locations for
punch-outs 3 through 8.

iii.

Drill the holes.

iv.

Insert six (6) dowels, if needed.

v.

Place the base over the dowels.

vi.

Screw in the six (6) screws.

10.3.2 Installing with Double-sided Adhesive Tape


To install the mounting base using the double-sided adhesive tape provided, perform the following
procedure:
1. Release the Motion Detector mounting base by lifting the tab and pushing it forward, as illustrated in
Figure 173 on page 192.
2. Peel the tapes protective strips where needed depending on the mounting position.
3. Clean the surfaces were the Motion Detector is to be installed.
4. Attach the wall mounting base to its designated location while applying slight pressure.

10.4.

Dismounting the Motion Detector

For dismounting the Motion Detector from the wall (i.e. for battery replacement), press the mounting
base tab, at the bottom of the Motion Detector, and slide it downwards simultaneously, as demonstrated
in Figure 172 below.

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Figure 172 Dismounting the Motion Detector

10.5. Installation Prerequisites


The following are the tasks required to prepare prior to installing the Motion Detector.
Prepare the two (2) AA-size Alkaline batteries required to power the Motion Detector.

NOTE: The battery images included in this User Guide are for illustration purposes
only.
Only batteries thoroughly tested and approved by Essence should be used to meet
the devices specifications. A list of the approved batteries and their specifications is
provided in Table 36 on page 335.

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Disassemble mounting base


Release remaining circuit

10.5.1 Disassemble Mounting Base


The Motion Detector must be mounted using the mounting base. The mounting base is also used as the
back cover of the Motion Detector.
The mounting base should be disassembled from the Motion Detector, as demonstrated in Figure 173
below, before beginning installation.

Figure 173 Releasing the Motion Detector Mounting Base

10.5.2 Release Remaining Circuit


It is necessary to release any energy or circuit that may remain in the Motion Detector.
Before installation, gently shake the Motion Detector until you hear a rattling sound. The rattling
sound is the internal tamper-prevention mechanism. The rattling sound confirms that the circuit is
released. No damage has been done to the Motion Detector.

10.6.

Adding the Motion Detector

Following the completion of the physical installation procedure, you must add the Motion Detector to the
WeR@Home System.

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To install the Motion Detector device, perform the following procedure.


1. Ensure installation prerequisites have been prepared. For information about the prerequisites, see
section 10.5 on page 191.
2. Install the mounting base according to your decision about the mounting base installation
alternatives. For instructions for installing the mounting base, see section 10.3 on page 188.
There is no separate battery cover. When you release the mounting base, the battery compartment is
exposed, as shown in Figure 174 below.

Figure 174 Motion Detector Battery Compartment

3. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
page 77. The procedure is defined in general terms.
Integrate the steps to follow, which are specific for a Motion Detector, into the Add Device
procedure.
4. The timer count-down provides a time-frame of three (3) minutes within which the batteries should
be installed to power-up the Motion Detector, as demonstrated in Figure 175 below, with the poles
aiming downwards:

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Figure 175 Inserting Batteries into the Motion Detector

When the Add Device procedure is complete, a message appears in the Add Device window that the
Motion Detector is recognized.

Figure 176 Motion Detector Device Properties

5. Click the
button to extend the window to configure the Motion Detectors operation
modes. See page 82 for the configuration of the device operational details and completion of the
Add Device process.

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Figure 177 Motion Detector Detailed Device Properties

These details may be added or edited later, by a Master User, from within the WeR@Home Web
Applications Devices module.
6. Insert the Motion Detector onto its installed mounting base.
7. Verify that the Motion Detector is properly added by checking the details of the WeR@Home Web
Applications Devices page.

10.7.The Motion Detector Operational Modes


The WeR@Home System has two operational modes for the Motion Detector:
Walk Test Mode
Normal Operation Mode

10.7.1 Walk Test Mode


The Walk Test Mode is a test mode used following a device power-up (the replacement of a battery or the
addition of a new Motion Detector) for initial system testing of the device. This test runs for about 30
minutes. During this period, the device continues to send event reports to the Hub when detecting actual
events. No hibernation period occurs during the 30 minute test.

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10.7.2 Normal Operation Mode


Following the completion of the Walk Test, the system switches the Motion Detector to Normal
Operation Mode. This mode is designed to save the device battery power.
Each time the Motion Detector device detects an activity:
The Motion Detector sends an event report to the Hub.
The device LED turns Red.
The Motion Detector switches to a 2-minute hibernation period.
The Motion Detector does not transmit events to the Hub during this period.
If activity is detected during the hibernation period:
The Motion Detector does not send event reports to the Hub.
The device LED remains off.
The 2-minute hibernation period restarts.
This process repeats until there is no activity detection for the entire 2-minute period.
After the completion of the 2-minute hibernation period, the Motion Detector resumes normal operation.

NOTE: Advanced Configuration of the Motion Detector can be found in


section 19.5.1 on page 295.

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The Door/Window Sensor

11. The Door/Window Sensor


The Door/Window Sensor (MGL) is the WeR@Home magnetic sensor for doors and windows.
This sensor device consists of two (2) parts.
The Magnet the smaller part
The Transmitter - the sensor with an RF transmitter
Accessories available for the Door/Window Sensor:
Double-sided adhesive tape on both the Transmitter and the Magnet.

Product
Door/Window
Sensor (MGL)
Essence ES800MGL

Description
A compact-designed magnetic sensor device.
The device has long range and is easy to install.
Referred to as the Door/Window Sensor (MGL).
It features:
Dual LED for open/close status indication.
A lightweight sensor and a magnet.

Table 26: Door/Window Sensor (MGL)

11.1. The Door/Window Sensor Function


The Door/Window Sensor incorporates the following functions:
Bi-directional wireless sensor
Detection of opening and closing of doors, windows, cabinets, etc.
Dual-LED indication for Open (Red) and Close (Green) status
Data security ensured by 128-bit AES encryption
Up to 500m (1640 feet) RF-range for open air communications
Automatic over-the-air software programming and configuration upgrade support

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Tamper Alarm, triggered when the transmitter unit is removed from its base
Long operation period, powered by a single standard AA-size Alkaline battery

11.2. Door/Window Sensor Positioning Recommendations


Consider the following factors when selecting the Door/Window Sensor mounting position to achieve
optimal surveillance:
A flat vertical window or door surface.
A surface that is clean, dry, flat and smooth.
In a position within 500m (1640 feet) RF-range of the Hub, open air nominal.
The Transmitter unit should be attached to the fixed frame of the window/door
The Magnet unit should be attached to the moving edge.

Figure 178 Example of Door/Window Sensor Installation Location

11.3. Mounting Base Installation Alternatives


The mounting base of both units is the back cover. The mounting base of the Transmitter also serves as
the battery cover. The Magnet is only installed using the double-sided adhesive tape.

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There are two (2) ways to install the Transmitter mounting base:
Using screws
Using double-sided adhesive tape

11.3.1 Installing the Transmitter with Screws

Figure 179 Releasing the Transmitter Base

To install the mounting base using screws, perform the following procedure:
1. Release the Transmitter base by inserting a coin into one of the edge slots, as illustrated in Figure 179
above, and twist it to open the cover.
2. Use a flat screwdriver to remove the punch-outs 1 and 2. See the position of the punch-outs in Figure
180 below.

Figure 180 Transmitter Unit Base with Screws

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3. Place and hold the base on the desired mounting location on the window/door frame
4. Mark the drilling locations of the punch-outs 1 and 2.
5. Drill the holes.
6. Insert two (2) dowels, if needed.
7. Place the base over the dowels.
8. Screw in the two (2) screws.
9. Attach the Transmitter back onto its base.

11.3.2 Installing the Transmitter and the Magnet with Double-sided Tape
To install the mounting base using the double-sided adhesive tape provided, perform the following
procedure:
1. Release the base of the Transmitter, as illustrated in Figure 179 above, and twist it to open the cover.
No need to release the base of the Magnet.
2. Peel the tapes protective strips of both units.
3. Attach the base of each unit to its designated location while applying slight pressure.
4. Attach the Transmitter back into the base.

11.4. Dismounting the Door/Window Sensor


For dismounting the Transmitter unit from the door or window, such as for battery replacement:
1. Insert a flat screw driver (or coin) into one of the edge slots, as demonstrated in Figure 181 below.
2. Twist the screw driver to raise the cover (body) edge.
3. Pull the body straight out of the bases shoulders.

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Figure 181 Dismounting the Door/Window Sensor Transmitter

11.5. Installation Prerequisites


The following issues should be resolved prior to the installation of the Door/Window Sensor.
Prepare a single AA-size Alkaline battery required to power the Door/Window Sensor.
The two (2) units should be aligned to each other (dot-to-dot) as demonstrated in Figure 182
below.
The two (2) units should be mounted with 1-2mm (0.04-0.08 in.) gap between them when
door/window is closed.

Figure 182 Dot Alignment of the Door/Window Sensor Units

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11.6. Adding the Door/Window Sensor


Following the completion of the physical installation procedure, you must add the Door/Window Sensor
to the WeR@Home System.
Installation of the Door/Window Sensor is divided into two parts:
The installation of the Transmitter
The installation of the Magnet
To install the Door/Window Sensor, perform the following procedure.
1. Ensure installation prerequisites have been prepared. For information about the prerequisites, see
section 11.5 on page 201.
2. For the Transmitter, the base should be disassembled, as demonstrated in Figure 179 on page 199.
3. Install the mounting base for two (2) units, according to your decision about the mounting base
installation alternatives. For instructions for installing the transmitter mounting base, see section 11.3
on page 198.
4. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
on page 77. The procedure is defined in general terms.
Integrate the steps to follow, which are specific for a Door/Window Sensor, into the Add Device
procedure.
5. The timer count-down provides a time-frame of three (3) minutes within which the batteries should
be installed to power-up the Door/Window Sensor, as demonstrated in Figure 183 below, according
to the pole marked within the device body.

Figure 183 Inserting a Battery into the Transmitter Unit

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When the Add Device procedure is complete, a message appears in the Add Device window that the
Door/Window Sensor is recognized.

Figure 184 Door/Window Sensor Name and Location


6. Click the
button to extend the window to configure the Door/Window Sensors
operation modes. See page 82 for the configuration of the device operational details and completion
of the Add Device process.

Figure 185 Door/Window Sensor Properties

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These details may be added or edited later, by a Master User, in the WeR@Home Web Application
Devices module.
7. Insert the Door/Window Sensor onto its installed mounting base.
8. Verify that the Door/Window Sensor is added to the WeR@Home System, by checking the details of
the WeR@Home Web Application Devices page.

NOTE: Advanced Configuration of the Door/Window Sensor can be found in


section 19.5.1 on page 295.

11.7. Testing the Door/Window Sensor


To verify proper operation of the Door/Window Sensor, open and close the door or window and watch
the Door/Window Sensor LED. The LED should turn Red when the door or window is open or turn Green
when the door or window is closed.

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12. The Siren


The Siren (SRN) is a battery operated, wireless, powerful siren for indoor alarm applications.
Accessories available for the Siren:
Double-sided adhesive tape.

Product
Siren (SRN)
Essence ES800SRN

Description
The features of the wireless siren (SRN) are:
Loud and powerful siren of up to 95dB
with adjustable volume control.
Siren sound duration: 90 seconds upon
intrusion.
Dual purpose as a siren and doorbell.

Table 27: Siren (SRN)

12.1. The Siren Functions


The Siren offers the following capabilities:
Battery-operated, wireless, powerful siren for explicit alarm indication
Emission of more than 85dBA sound at 1 meter
Dual purpose: The Siren may also be used as a door bell.
Long operation of up to 24 months, powered by four (4) standard AA-size Alkaline batteries
Tamper Alarm, triggered when the unit is detached from its base

12.2. Siren Positioning Recommendations


Consider the following factors when selecting the Siren mounting position, to achieve optimal
effectiveness:

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A flat vertical wall surface


A clean, dry, flat and smooth surface
Position the Siren so that the device is both accessible and not easily found by intruders.

12.3. Mounting Base Installation Alternatives


There are two (2) ways to install the Siren mounting base:
Using screws
Using double-sided adhesive tape

Figure 186 Releasing the Indoor Siren Mounting Base

12.3.1 Installing the SRN with Screws


The mounting base includes three (3) punch-outs to allow maximum flexibility of installation.
To install the mounting base using screws, perform the following procedure:
1. Release the Siren mounting base by lifting the tab and sliding the base in the tabs direction, as
demonstrated in Figure 186 above.
2. Use a flat screwdriver to remove the punch-outs. The punch-outs are indicated in Figure 187 below.
3. Place and hold the base on the desired mounting location
4. Mark the drilling locations for the punch-outs.
5. Drill the holes

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6. Insert three (3) dowels if needed


7. Place the base over the dowels.
8. Screw in the three (3) screws.

Figure 187 Siren Mounting Base with Screws

12.3.2 Installing the SRN with Double-side Tape


To install the mounting base using double-side adhesive tape, perform the following procedure:
1. Release the Siren mounting base by lifting the tab and sliding the base in the tabs direction, as
demonstrated in Figure 186 on page 206.
2. Peel the double-sided, adhesive tapes protective strips.
3. Attach the mounting base to its designated location while applying slight pressure.
4. Slide the Siren into the mounting base.

12.4.Dismounting the Siren


For dismounting Siren from its designated installation site, such as for battery replacement:
1. Press the tab, as demonstrated in Figure 188 below.
2. Slide the Siren body upwards.

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Figure 188 Dismounting the Siren

NOTE: The Siren should always be installed with the latch tab pointing down.

12.5. Installation Prerequisites


The following issue should be resolved prior to the installation of the Siren.
Prepare four (4) single AA-size Alkaline batteries required to power the Siren.

12.6. Adding the Siren


Following the completion of the physical installation procedure, you must add the Siren to the
WeR@Home System. To install the Siren device, perform the following procedure.
1. Ensure installation prerequisites have been prepared. For information about the prerequisites, see
section 12.5 on page 208.
2. Install the mounting base according to your decision about the mounting base installation
alternatives. For instructions for installing the mounting base, see section 12.3 on page 206.
3. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
on page 77. The procedure is defined in general terms.

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Integrate the steps to follow, which are specific for a Siren, into the Add Device procedure.
4. The timer count-down provides a time-frame of three (3) minutes within which the batteries should
be installed to power-up the Siren, as demonstrated in Figure 189 below, according to the pole as
marked within the device body.
The Siren should emit a double-beep following the insertion of the first two (2) consecutive batteries
to indicate proper power-up sequence.

Figure 189 Inserting the Batteries into the Siren

When the Add Device procedure is complete, a message appears in the Add Device window, as shown
in Figure 190 below, that the Siren is recognized.

Figure 190 Enter New Siren Device Properties


5. Insert the Siren onto its installed mounting base.
6. You may verify that the Siren was added to the WeR@Home System by checking the WeR@Home
Web Application Devices module.

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The HD Camera

13. The HD Camera


The HD Camera (HDC) is an indoor High-Definition (HD) network camera, with WiFi capability, connected
to the LAN on the premises. The HDC works as the live-view camera device within the WeR@Home
System.

NOTE: The availability of the HD Camera option is based on your specific customer
engagement model.
Accessories available for the HD Camera:
Power Adapter
Camera mounting bracket

Product
HD Camera (HDC)
Essence ES800HDC

Description
The features of the HD Camera (HDC) are:
WiFi: 802.11b/g/n
Ethernet: 10 / 100 Mbps RJ-45
HD: 720P, 1MP
Simple installation
View using the WeR@Home applications
Broadband connection for LAN/WiFi
Uses VLC in Android phones to view HD
Live View video
Audio capability
Privacy capability
Table 28: HD Camera

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13.1. The HD Camera Functions


The HD Camera supports the following capabilities:
The camera itself includes a Motion Detector, a Flashlight, and a micro-SD card, not supported in
our release
Plug-and-Play Internet (IP) connectivity using WiFi/LAN
1Mp Cube Indoor HD Camera
Simple WiFi setting through the user application
Power input: power supply DC 12V/1A
Dimensions: 33 x 69 x 103 mm
Kit includes bracket to fit the camera on a flat surface or wall (with screws)
Video is encrypted from camera to panel
Privacy button to block live view video
WiFi Protected Setup (WPS) to enable WiFi functionality
Image sensor and lens:
Max resolution: HD/Standard (HD= 1280 x 800, Standard = 640x400)
Frame rate: up to 30 fps
F=2.9mm
Image compression: H.264 (high quality and efficient BW consumption)
0 Lux (with illumination led), 1 Lux (without led)

13.1.1 The HD Camera Mode of Operation


The HD Camera can be used for Live View operation only.
This mode allows users to view what is happening within the premises, whenever desired, via the mobile
devices.

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Figure 191 Live View HD Quality

13.1.2 The HD Camera Features


The buttons on the right side of the HD Camera, as shown in Figure 192 below, provide the following
features:

WPS button

Privacy button

Figure 192 HD Camera Feature Buttons

The WPS button for connection to WiFi


The Privacy button to block the camera from broadcasting live view video

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13.1.3 The HD Camera LEDs


1

Figure 193 HD Camera LEDs Defined

The HD Camera LEDs, as shown in Figure 193 above, represent the following functions:
LED 1: Privacy The LED is RED when the Privacy function is enabled.
LED 2:WPS The WiFi Protected Setup (WPS) LED is lit when the HD Camera is connected to WiFi.
LED 3:LAN connection The LAN connection LED is blinking Blue, when the HD Camera is
connected to the LAN.
LED 4: Power connection The Power LED is Blue, when the HD Camera is connected to the
power supply

13.2. HD Camera Positioning Recommendations


For optimal surveillance, consider the following factors when selecting the HD Camera position:
On a flat vertical wall surface, or in a corner of a room, between two walls
At a height where the HD Camera lens is 2.1 meters (6.9ft) to 2.3m (7.5ft) above the floor.
On a surface that is clean, dry, flat and smooth
Not opposite a window, facing sunlight, or any other strong light sources
In a position where images can be captured from the premises main point of entry
In close proximity to both a power outlet and an available LAN port

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For optimal coverage,


For daytime coverage, the HD Camera must be mounted within 10m (33ft) of the desired coverage
area.
For both daytime and night-time coverage, the HD Camera must be mounted within 6m (20ft) of
the desired coverage area.

13.3. Mounting Bracket Installation


The HD Camera (HDC) can either be free-standing on a flat surface or installed on a wall using the
mounting bracket.
If you prefer a flat wall mounting installation, the only option is using screws to attach the mounting
bracket to the wall.

13.3.1 Installing with Screws


The wall mounting bracket includes two (2) holes, as illustrated in Figure 194 below.

Figure 194 HD Camera Mounting Base with Screws

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To install the mounting bracket using screws, perform the following procedure:
1. Release the HDC mounting bracket by unscrewing the bracket from the base of the camera, as
illustrated in Figure 195 below.

Figure 195 Release Back of HD Camera from Mounting Base

2. Place and hold the bracket on the desired mounting location and mark the drilling locations for
screw positions 1 and 2, as in Figure 194 on page 214.
3. Drill the holes.
4. Insert two (2) dowels, if needed.
5. Place the base over the dowels.
6. Screw in the two (2) screws.

13.4. Dismounting the HD Camera


For dismounting the HD Camera device from the wall bracket (i.e. to reposition device), unscrew the
mounting screw from the back of the HD Camera, as demonstrated in Figure 195 on page 215.

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13.5. Installation Prerequisites


The following are the tasks required to prepare prior to installing the HD Camera.
A LAN cable required for connection to the LAN on the premises for the Internet communications
channel: For information about the LAN cable, see Appendix D on page 334.
Setup a Broadband connection at home for your LAN or WiFi.
Install the VLC Media Player on any Android mobile device, to view the live view images captured
by the HD Camera.
If you want to use the WiFi capability, you must have a WiFi Protected Setup (WPS) button on your
home LAN router.
Prepare the HD Camera ID number needed for installation. The HD Camera ID is located on a
sticker on the back of the HD Camera.
Prior to installing the HD Camera, you must first make two (2) essential decisions:
Where the HD Camera is to be installed, taking into consideration the camera positioning
recommendations in section 13.2 on page 213.
Whether or not to install the camera on the wall using the mounting bracket.

13.6. Install HD Camera


Perform the following procedure to install the HD Camera.
1. Position the HD Camera in the desired location. The location must be in close proximity to both a
power outlet and an available LAN Ethernet RJ-45 socket.
2. Plug-in the power supply in the closest available power outlet, as illustrated in Figure 196 below.
LED 4 ,shown in Figure 193 on page 213, should be Blue.

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Figure 196 Connect Power Supply to HD Camera


3. Connect one Ethernet RJ-45 connector of the LAN cable to the nearest available RJ-45 socket on
your home LAN.
4. Connect the other Ethernet RJ-45 connector of the LAN cable to the RJ-45 socket on back of the HD
Camera, as illustrated in Figure 197 below. LED 3 ,shown in Figure 193 on page 213, should be blinking
Blue.

Power Cable

Ethernet RJ-45 Connector

Figure 197 Connect LAN Cable to HD Camera

5. (Optional) If your router is WPS-enabled, you can setup the HD Camera for WiFi communications.
i.

Press the WPS button, on the right side of the HD Camera ,simultaneously with the WPS button
on your LAN router until the 2nd LED (from the left) lights-up, to synchronize the HD Camera
with your WiFi.

ii.

Disconnect the LAN cable from the HD Camera, when the LED lights up.

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13.7. Adding the HD Camera


Following the completion of the physical installation procedure, you must add the HD Camera to the
WeR@Home System.
To install the HD Camera, perform the following procedure.
1. Ensure installation prerequisites have been prepared. For information about the prerequisites, see
section 13.5 on page 216.
2. Install the HD Camera according to your decisions about positioning and mounting preferences. For
instructions for installing the HD Camera, see section 13.6 on page 216.
3. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
in page 77. Integrate the following steps, specific for an HD Camera, into the Add Device procedure.
4. Click Add New Device button and select IP Camera from the list of devices.
The IP Camera window appears, as in Figure 198 below, prompting you to enter the Camera ID and the
device name. The on-line help directs you to the location of the Camera ID, as shown in Figure 199
below.

Figure 198 HD Camera Device Properties

Figure 199 Location of Camera ID

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5. Enter the Camera ID as directed.


6. Enter a descriptive name for the device including its location on the premises.
7. Click the
LAN.

button to trigger the application to locate and recognize the HD Camera on the

Figure 200 HD Camera on Devices Tab

Figure 201 HD Camera on Dashboard

8. Verify that the HDC device is properly added by checking the details of the WeR@Home Web
Applications Devices and Dashboard tabs, as in Figure 200 and Figure 201 above.

NOTE: If you are using an Android mobile, ensure that the VLC application is
installed on your mobile device to view Live video from your HD Camera.

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13.8. The HD Camera Operation


When the HD Camera is recognized by the WeR@Home System, you can use the WeR@Home Mobile
Application to view Live Video of activity in your home, while you are in a remote location. The
WeR@Home System connects to the HD Camera through your home LAN, rather than through the
WeR@Home Hub.
For more information about viewing Live Video using the WeR@Home Mobile Application, see
section 6.7 on page 139.

NOTE: The HD Camera can only be accessed by the WeR@Home applications. The
HD Camera cannot be used as an LAN network camera once it is connected to the
WeR@Home System

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14. The Tag Reader


The Tag Reader (TR) is a battery operated, wireless, access control and system arming device.
The Tag Reader may serve as a door bell, depending on the tag readers location.
Accessories available for the Tag Reader:
Double-sided adhesive tape
Tag(s)

Product
Tag Reader (TR)
Essence
ES800TR and
Tag (TAG)
ES800TAG

Description
The Tag Reader (TR) is an access control device. The
tags are the access keys.
It features:
A user-friendly interface.
Command options for arming the system.
Doorbell or Status functions, depending on
indoor or outdoor installation
Remote tag deactivation in case of loss or theft
via smartphone or web access.
A wall-mount option using double-sided
adhesive tape or screws.
A long operation period of up to 36 months.
A tamper alarm when detached from the wall.

Table 29: Tag Reader (TR) and Tag

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14.1. The Tag Reader Function


The Tag Reader offers the following capabilities:
User identification verification via portable proximity RFID tag, using wireless access control
application
A user-friendly interface
A five-button design providing system status, arming and other functions
Tamper protection
Command options to Arm, Partial Arm, Disarming and Force Arm the system
Command options for personal SOS alarm or panic button
Dual purpose as tag reader and doorbell button
Indoor and sheltered-outdoor installation
Support for up to eight (8) Tags

14.2.Tag Reader Positioning Recommendations


The Tag Reader location determines its function:
Installed indoors, within the premises, the Tag Reader functions as one of the WeR@Home
Systems arming devices.
Install outdoors, such as near the main entrance, the Tag Reader serves as a door bell.
In conjunction with the Tags, the Tag Reader can also be used for system disarming.
Consider the following factors when selecting the Tag Reader mounting position:
Near the premises entrance, indoor or outdoor as needed
With the release tab pointing downward
On a flat vertical surface
On a clean, dry, flat and smooth surface
A position within 500m (1640ft.) RF range of the Hub, open air nominal.

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14.3. Mounting Base Installation Alternatives


The Tag Reader mounting base is the units back cover. The back cover also serves as the battery cover.
There are two (2) ways to install the Tag Reader mounting base:
Using screws
Using double-sided adhesive tape

Figure 202 Releasing the Tag Reader Mounting Base

14.3.1 Installing the Tag Reader with Screws


The mounting base includes three specific (3) holes for installation using screws, as indicated in Figure 203
below.
To install the mounting base using screws, perform the following procedure:
1. Release the Tag Reader mounting base by lifting the tab and sliding the base in the tabs direction as
demonstrated in Figure 202 above.
2. Place and hold the base on the desired mounting location.
3. Mark the drilling locations according to the specific holes, as indicated in Figure 203 below.
4. Drill the holes.
5. Insert three (3) dowels, if needed.

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6. Place the base over the dowels.


7. Screw in the three (3) screws.
8. Slide the Tag Reader back into its mounting base.

Figure 203 Tag Reader Mounting Base with Screws

14.3.2 Installing the Tag Reader with Double-Sided Adhesive Tape


To install the mounting base using double-side adhesive tape, perform the following procedure:
1. Release the Tag Reader mounting base by lifting the tab and sliding the base in the tabs direction as
demonstrated in Figure 202 on page 223.
2. Clean the surface where the Tag Reader should be installed.
3. Peel the tapes protective strips.
4. Attach the mounting base to its designated location while applying slight pressure.
5. Slide the Tag Reader into the mounting base.

14.4.

Dismounting the Tag Reader

For dismounting the Tag Reader from its designated installation site:
1. Press the tab.
2. Slide the Tag Reader body upwards as demonstrated in Figure 204 below.

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Figure 204 Dismounting the Tag Reader

14.5. Installation Prerequisites


The following issue should be resolved prior to the installation of the Tag Reader.
Prepare three (3) AA-size Alkaline batteries required to power the Tag Reader.

14.6.

Adding the Tag Reader

Following the completion of the physical installation procedure, you must add the Tag Reader to the
WeR@Home System.
To install the Tag Reader, perform the following procedure.
1. Ensure installation prerequisites have been prepared. For information about the prerequisites, see
section 14.5 on page 225.
2. Install the mounting base according to your decision about the mounting base installation
alternatives. For instructions for installing the mounting base, see section 14.3 on page 223.
3. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
on page 77. The procedure is defined in general terms.

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Integrate the steps to follow, which are specific for a Tag Reader, into the Add Device procedure.
4. The down-counter provides a time-frame of three (3) minutes within which the batteries should be
installed to power-up the Tag Reader, as demonstrated in Figure 205 below:

Figure 205 Inserting the Batteries into the Tag Reader

When the Add Device procedure is complete, a message appears in the Add Device window that the
Tag Reader is recognized.

Figure 206 Tag Reader Device Properties

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5. Mark whether the Tag Reader location is indoors or outdoors, as shown in Figure 206 above. This
defines the Tag Reader operating function.
6. Click the
button to extend the window, as shown in Figure 207 below to configure the
TRs operation modes.
7. Mark whether or not to enable the bell, if the Tag Reader is installed outdoors and you want the Tag
Reader to serve as a door bell.

Figure 207 Enter New Tag Reader Outdoor Properties

8. Insert the Tag Reader onto its installed mounting base


9. Verify that the Tag Reader was properly added by checking the details of the WeR@Home Web
Applications Devices page.

14.7.Adding Tags
A Tag is a personal device that, like the Remote Control, identifies the assigned user to the WeR@Home
System. It is a passive device that is not battery-powered. The tags use advanced magnetics and RFID
technologies for their operation.
Following the addition of the Tag Reader to the WeR@Home Web Application, you can add the Tags that
are used to arm and disarm the WeR@Home System.

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Figure 208 The Tag

Each Tag Reader supports the identification of up to eight (8) Tags.

14.7.1 Assigned Users


Each Tag device is associated with a specific User in the WeR@Home Web Application. You have to
decide who is to be assigned to the Tag device. That person must be defined as a User in the WeR@Home
Web Application.
If the person to be assigned to the Tag device is not defined in the WeR@Home Web Application, add the
user to the WeR@Home Web Application.
For instructions for adding a user to the WeR@Home Web Application, see section 5.9.1 on page 88.

14.7.2 Add a Tag Procedure


Adding a tag to the WeR@Home Web Application is similar to the standard Add Device procedure in the
WeR@Home Web Application Devices module.
To install a Tag device, perform the following procedure.
1. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
on page 77. The procedure is defined in general terms.
Integrate the steps to follow, which are specific for a Tag device, into the Add Device procedure.

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2. Select the Add Tag option in the dropdown list for the Add New Device button, as shown in Figure
209 below.

Figure 209 Add Tag

The Add Device window appears, as shown in Figure 210 below. The procedure for adding a Tag
device requires the name of the devices Assigned User.

Figure 210 Add Device for Tag Device

3. Click the

button to open the list of all pre-defined Users.

A window appears, as shown in Figure 211 below, for you to select the Assigned User.

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Figure 211 Select the Assigned User for Tag Device

4. Click the name of the user prepared prior to beginning of the Tag installation. For the explanation
about the Assigned User, see section 14.7.1 on page 228.
5. Click the

button to assign the Tag device to the Assigned User.

The Add Device window re-appears displaying an additional field, as shown in Figure 212 below, for a
label name for the Tag. The Tag label is optional.

Figure 212 Tag Label

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6. Perform one of the following steps:


i.

Enter a Tag Label and Click the

ii.

Click the

button.

button without entering a Tag Label.

When the Start button is pressed, the timer starts the count-down for pairing the device with the
WeR@Home Hub. The timer count-down provides a time-frame of three (3) minutes within which
the Tag should be held over the Tag Reader to be detected by the WeR@Home Hub.
7. Hold the Tag over the Tag Reader to trigger the Tag Reader to read the Tags identity and trigger a
handshake process. In the handshake process, the Tag Reader communicates with the Hub to
inform it of the new Tag. The Hub adds the tag to the Hub peripherals inventory.
If the Hub did not identify the new Tag within the given time-frame, an error message appears in the
Add New Device window, as shown in Figure 213 below.

Figure 213 Timeout Error when Pairing New Tag

8. Click the

button to re-start the Add New Device process.

9. Click the

button to terminate the Add New Device process.

10. You can verify that the Tag was properly added by checking the details of the WeR@Home Web
Applications Devices page.

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The Flood Detector

15. The Flood Detector


The Flood Detector (FL) is the WeR@Home sensor for early warnings of developing floods.
This sensor device consists of two (2) connected elements:
The Fluid Sensor
The Radio Frequency (RF) Transmitter
Accessories available for the Flood Detector:
Double-sided adhesive tape on both the Transmitter and the Sensor.

Product
Flood Detector
(FL) Essence
ES800FL

Description
The Flood Detector (FL) is a water leakage earlywarning device.
It features:
An alarm triggered by a water leak or dampness.
The alarm is triggered by water running through
the detection element.
Optional Wall or Frame mounting base.

Table 30: Flood Detector (FL)

15.1. The Flood Detector Function


The Flood Detector incorporates the following capabilities:
Bi-directional wireless sensor
Unique electronic serial number
Ensured Data security with 128-bit AES encryption
Detection of developing floods in highrisk areas such as:

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Basements
Near air conditioners
Washing machines
Sinks
Dual-LED indication for flood detected (Red) and flood diminished (Green) status
Up to 500m (1640 feet) RF range for open-air communication
Automatic over-the-air software programming and configuration upgrade
Tamper Alarm that is triggered when the Transmitter unit is removed from its base
A long operation period, powered by a single standard AA-size Alkaline battery

15.2. Flood Detector Positioning Recommendations


For optimal safety, consider the following factors when selecting the Flood Detector mounting position:
A flat vertical surface for the transmitter
A flat horizontal surface for the sensor
A clean, dry, flat and smooth surface
A position within 500m (1640 feet) RF range of the Hub, open air nominal
A position for the transmitter which is on or around nearby wall or furniture
A position for the sensor which is in the potential flood zone

15.3. Mounting Base Installation Alternatives


The Flood Detector mounting base is the units back cover. The back cover also serves as the battery
cover.
There are two (2) ways to install the Flood Detector mounting base:
Using screws
Using double-sided adhesive tape

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15.3.1 Installing the Flood Detector Transmitter with Screws

Figure 214 Releasing the Flood Detector Transmitter Base

To install the Flood Detector Transmitter mounting base using screws, perform the following procedure:
1. Release the Flood Detector Transmitter mounting base by inserting a coin into one of the edge slots,
as demonstrated in Figure 214 above, and twist it to open the cover.
2. Use a flat screwdriver to remove the punch-outs 1 and 2, as shown in Figure 215 below.

Figure 215 Transmitter Mounting Base with Screws

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3. Place and hold the base on the desired mounting location.


4. Mark the drilling locations according to the punch-outs 1 and 2.
5. Drill the holes.
6. Insert two (2) dowels, if needed.
7. Place the base over the dowels.
8. Screw in the two (2) screws.
9. Attach the Transmitter onto its mounting base.

15.3.2 Installing the Flood Detector Sensor Unit with Screws


To install the Sensor mounting base using screws, perform the following procedure:
1. Place and hold the Sensor mounting base, as shown in Figure 216 below, on the desired mounting
location.
2. Mark the drilling locations according to the holes in the mounting base.
3. Drill the holes.
4. Insert two (2) dowels, if needed.
5. Place the Sensor base over the dowels.
6. Screw in the two (2) screws.

Figure 216 Mounting the Sensor Unit with Screws

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15.3.3 Installing Transmitter with Double-Sided Adhesive Tape


To install the Flood Detector Transmitter mounting base using double-sided adhesive tape, perform the
following procedure:
1. Release the FL Transmitter mounting base by inserting a coin into one of the edge slots, as
demonstrated in Figure 214 on page 234, and twist it to open the cover.
2. Peel the tapes protective strips.
3. Attach the base to its designated location while applying slight pressure.
4. Attach the Transmitter Unit back to its base.

15.3.4 Installing Sensor Unit with Double-sided Adhesive Tape


To install the Flood Detector Sensor mounting base using double-sided adhesive tape, perform the
following procedure:
1. Peel the tapes protective strips.
2. Attach the base to its designated location while applying slight pressure.

15.4. Dismounting the Flood Detector


For dismounting the Transmitter unit of the Flood Detector, such as for battery replacement, perform the
following procedure:
1. Insert a coin or flat screw driver into one of the edge slots as demonstrated in Figure 217 below.
2. Twist it to raise the cover (body) edge.
3. Pull the body straight out of the bases shoulders.

Figure 217 Dismounting the Flood Detector Transmitter Unit

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15.5. Installation Prerequisites


The following issue should be resolved prior to the installation of the Flood Detector.
Prepare a single AA-size Alkaline battery required to power the Flood Detector.

15.6. Adding the Flood Detector


Following the completion of the physical installation procedure, you must add the Flood Detector to the
WeR@Home System.
To install a Flood Detector, perform the following procedure.
1. Ensure installation prerequisites have been prepared. For information about the prerequisites, see
section 15.5 on page 237.
2. Install the mounting bases according to your decision about the mounting base installation
alternatives. For instructions for installing the mounting base, see section 15.3 on page 233.
3. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
on page 77. The procedure is defined in general terms.
Integrate the steps to follow, which are specific for a Flood Detector device, into the Add Device
procedure.
4. The timer count-down provides a time-frame of three (3) minutes within which the batteries should
be installed to power-up the Flood Detector, as demonstrated in Figure 218 below, according to the
pole as marked within the device body.

Figure 218 Inserting a Battery into the Flood Detector

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When the Add Device procedure is complete, a message appears in the Add Device window that the
Flood Detector is recognized.

Figure 219 Flood Detector Device Properties

5. Insert the Flood Detector onto its installed mounting base.


6. You may verify that the Flood Detector was added by checking the details of the WeR@Home Web
Applications Devices page.

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16. The Smoke Detector


The Smoke Detector (SK) is a battery-powered, a stand-alone early-warning device that detects smoke.
The Smoke Detector is designed for installation on ceilings or walls.

Product
Smoke
Detector (SK)
Essence
ES800SK

Description
The Smoke Detector (SK) is a stand-alone earlywarning device. It features:
Tri-color LED for visual indication.
Loud alarm of 85dB from 3 meters.
Independent full operation. Does not rely on the
Hubs operation.
A tamper alarm triggered when detached from
its base.
Long operation life.
Table 31: Smoke Detector (SK)

The Smoke Detector contains a photoelectric smoke detection chamber. The Smoke Detector is capable
of bi-directional radio frequency (RF) communications with the WeR@Home Hub from a remote
location.
When properly positioned, installed and maintained, the Smoke Detector is designed to give early
warnings of possible fires by emitting alarm sounds. The Smoke Detector can provide you and your family
the time to escape before a fire spreads.
When the Smoke Detector detects smoke, the following occurs:
A loud piezoelectric buzzer (85 dBA at 3 meters) is sounded.
The Red LEDs on the device light up.
An RF signal is sent to the WeR@Home Hub.

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16.1. Product Function


The Smoke Detector incorporates the following capabilities:
A bi-directional wireless sensor
Functional even if RF connectivity with the Hub is lost
Ensured data security with 128-bit AES encryption
Up to 500m (1640 feet) RF range with open air communications
Unique electronic serial number
Supported automatic over-the-air software programming and configuration upgrade
Tamper Alarm triggered when the device is removed from its base
Special mechanism to prevent installation without batteries
Three (3) colored LEDs indication for
Power (Green)
Alarm (Red)
Warning (Orange)
A long operation period, powered by two (2) standard AA-size Alkaline batteries
Compliance with electromagnetic compatibility/interference, safety, security, reliability, and
environmental standards for smoke detectors

16.2. Smoke Detector Positioning Recommendations


WARNING! Smoke Detectors installed in common areas such as porches or
outside hallways may not provide sufficient early warning for residents.
Smoke Detectors should be installed in accordance with the NFPA (National Fire Protection Association)
standard 72.
For information about the NFPS 72, see http://www.nfpa.org/codes-and-standards/documentinformation-pages?mode=code&code=72.

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16.2.1 Acceptable Installation Locations


For complete coverage in residential units, Smoke Detectors should be installed in all rooms in each family
living unit including:
Halls and passage ways
Storage areas
Basements
Attics
Minimum coverage is one alarm on each floor and one in each sleeping area.
For optimal detection, consider these factors when selecting a mounting position:
On the ceiling or on a wall
A position within 500m (1640 feet) of the Hub
In the hallway, close but outside every separated bedroom area, as shown in Figure 220 below.

Figure 220 Smoke Detectors in Single Bedroom Area

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An alarm required per bedroom area in homes with multiple bedroom areas, as shown in Figure
221 below.

Figure 221 Smoke Detectors in Multiple Bedroom Areas

On every floor of a multiple-floor house as shown in Figure 222 below.

WARNING! Make sure doors or other barriers do not block the path of smoke to
the Smoke Detectors.

Figure 222 Smoke Detectors in Multiple-floor House

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At both ends of a bedroom hallway if the hallway is longer than 12 meters (40 feet)
At the bottom of the basement stairway, as shown in Figure 222 above.
As close to the center of the ceiling as possible, or on the ceiling no less than 10 cm (4 inches)
away from any wall or corner
On a wall 10 to 15 cm (4 to 6 inches) from the ceiling
A position 90 cm (3 feet) measured horizontally from the highest point of a ceiling, if the ceiling is
either sloped, peaked, or gabled

16.2.2 Unacceptable Installation Locations


Nuisance alarms occur if Smoke Detectors are installed where they do not work properly. To avoid
nuisance alarms, do not install Smoke Detectors in the following locations:
Areas where combustion particles are present (i.e. kitchens with few windows or poor ventilation,
garages where there may be vehicle exhaust), or near heaters, hot water boilers, etc.
Less than 6 meters (20 feet) from places where combustion particles are present. If such distance
is not available (e.g., in mobile homes), install the alarm as far away from the combustion particles
as possible, preferably on the wall. Provide good ventilation in such places.
Damp or humid areas. Moisture can enter the detection chamber. Upon cooling, the developed
water drops may cause nuisance alarms. Install Smoke Detectors at least 3 meters (10 feet) away
from bathrooms.
Very cold or very hot areas, including unheated buildings and outdoor rooms. If the temperature
goes above or below the operating range of the Smoke Detector, the device will not work
properly.
Very dusty or dirty areas. Dirt and dust can build up in the Smoke Detectors chamber, making it
over-sensitive. In addition, dust or dirt can block openings to the chamber and keep the Smoke
Detector from sensing smoke.
Drafty areas and areas near fresh air vents, air conditioners, heaters or fans. These can drive
smoke away from Smoke Detectors.
Dead air spaces near the top of a peaked roof or in the corners formed by ceilings and walls. Dead
air can prevent smoke from reaching the Smoke Detector.

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In insect-infested areas. If insects enter the Smoke Detectors chamber, they may cause a
nuisance alarm.
Near fluorescent lights. Electrical discharges from fluorescent lights can cause nuisance alarms.
Install Smoke Detectors at least 1.5 meters (5 feet) from such lights.

16.3. Installation Prerequisites


Before you begin the installation process, prepare the following prerequisites:
Prepare two (2) AA-size Alkaline batteries required to power the Smoke Detector.
Decide the installation location, considering the installation location recommendations in
section 16.2 on page 240.
Prepare the following tools and materials required for mounting the Smoke Detector with screws:
A drill with a standard 5 mm (3/16-inch) bit.
Standard Phillips screwdriver.
Two DIN 7982 Philips cross recessed flat countersunk head screws (3.5 x 16 mm) and, pending
material of installation site, two plastic, series 108 dowels, with drill hole diameter of 5 mm
(3/16-inch) and length of 25 mm (1-inch).

16.4.

Smoke Detector Installation

The installation process of the Smoke Detector includes:


1. Physical Installation
2. Addition to the WeR@Home System
3. Power up
4. Test

16.4.1 Physical Smoke Detector Installation


WARNING! To prevent injury, the Smoke Detector must be securely attached to
the wall or ceiling in accordance with the following instruction.

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The Smoke Detector mounting base includes four (4) holes for screws for flexibility of installation. Only
two (2) screws are necessary for a secure installation.
To install the Smoke Detector device, perform the following procedure:
1. Remove the mounting bracket from the device by turning the bracket counter-clockwise, as in
Figure 223 below.

Figure 223 Disassembling the Smoke Detector Mounting Bracket

2. Place the bracket in the chosen installation position.


3. Make each keyhole slot with a pencil, to indicate the location of a mounting screw, as shown in Figure
224 below.

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Figure 224 Four Keyhole Slots on Mounting Bracket


4. Remove the Bracket and use a 5 mm (3/16-inch) drill bit to drill a hole at each of the four marks.

NOTE: Prevent dust from getting into the Smoke Detector while drilling the holes.

5. Insert the plastic dowels, if needed, into the drilled holes.


6. Attach the bracket onto the ceiling (or wall) using one or both sets of screws, as indicated in Figure
225 below.
Install with this set
of screws
or Install with this
set of screws

Figure 225 Screw Positions for Mounting the SK Bracket

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7. Clean the Smoke Detector, following the installation and prior to the power-up of the Smoke
Detector.
i.

Vacuum the dust out of the detection chamber.

ii.

Use the soft brush of the vacuum cleaner to remove dust and dirt from the detection chamber.

NOTE: Do not use water or detergents. They can damage the device.

iii.

Carefully remove any dust residing on the Smoke Detector's components applying special
attention to the openings of the detection chamber, as indicated in Figure 226 below.

Clean here
Figure 226 Clean the Smoke Detector

16.4.2 Adding the Smoke Detector


Following the completion of the physical installation procedure, you must add the Smoke Detector to the
WeR@Home System.
To install a Smoke Detector, perform the following procedure.
1. Perform the procedure to add a new device to the WeR@Home System, as defined in section 5.7.1.1
on page 77. The procedure is defined in general terms.
Integrate the steps to follow, which are specific for a Smoke Detector, into the Add Device procedure.

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2. The timer count-down provides a time-frame of three (3) minutes within which the batteries should
be installed to power-up the Smoke Detector, as demonstrated in Figure 227 below, according to the
pole as marked within the device body.

Figure 227 Inserting Batteries into the Smoke Detector

3. Insert the Smoke Detector body into the mounting bracket.


This step of the installation must be very carefully done because the mechanical connection between
the Mounting Bracket and the Smoke Detectors body is designed to:
Prevent insertion of the Smoke Detector body without the batteries installed properly.
Provide omni-directional assembly. Note the enforcing key in Figure 228 below.
Ensure secured assembly by three (3) locking pins. Note the marked keys in Figure 228
below.
Provide the mechanism for tamper prevention.

248

i.

Use the enforcing key, as indicated in Figure 228 below, for omni-directional assembly.

ii.

Use the locking pins, as indicated in Figure 228 below, to secure the assembly of the Smoke
Detector.

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Locking pins (two of three


locking pins)

Omni-directional enforcing
key

Figure 228 Omni-directional Assembly of the Smoke Detector

4. Line-up the locking pins and the direction enforcement pin, push the Smoke Detectors body into
the Mounting Bracket and turn it clockwise until it clicks and locks into position.
5. Confirm proper locking by pulling the device slightly out of the Mounting Bracket.

NOTE: When the batteries make the initial contact with the Smoke Detector
electronic circuit, the tamper prevention sub-system might sound. This means that
the Smoke Detector is working properly and indicates that the batteries are installed
correctly.

When the Add Device procedure is complete, a message appears in the Add Device window that the
Smoke Detector is recognized.

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Figure 229 Enter New Smoke Detector Device Properties

6. You may verify that the Smoke Detector was added by checking the details of the WeR@Home Web
Applications Devices page.

16.4.3 Test the Smoke Detector


Following the installation of the Smoke Detector, perform a test, by firmly pressing the Test/Mute button,
in the center of the front panel of the Smoke Detector, for about 3 seconds until the buzzer sounds and all
three (3) LEDs blink.
The buzzer produces a loud, pulsating alarm if the unit is working properly.

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16.5. Smoke Detector Operation


The Smoke Detector detects smoke that enters its chamber. The Smoke Detector does not detect gas,
heat or flame.

Figure 230 The Smoke Detector Front Panel

WARNING! Never disable the Smoke Detector or remove the battery to stop the
alarm.

To eliminate the alarm, open a window or use a fan to remove the smoke around the device. The alarm
turns itself off as soon as the smoke scatters.
If a nuisance alarms persists, clean the Smoke Detector as described in section 16.5.1 on page 252.

WARNING! Do not stand close to the Smoke Detector when the alarm sounds.
Continuous exposure to the alarm at close range may be harmful to your hearing.

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WARNING! Do not use this Smoke Detector device in non-residential buildings.


See NFPA (National Fire Protection Association) standard 101 (Life Safety Code) and
NFPA standard 72 (Fire Alarm and Signaling Code) for fire alarm requirements.

Non-residential buildings, such as warehouses, industrial buildings, commercial buildings, and other
public buildings, require special fire detection and alarm systems.
This device is not a substitute for a complete fire detection system for structures such as commercial
housing, public housing, or multiple-family dwellings.

16.5.1 Cleaning the Smoke Detector


The Smoke Detector is designed to be as maintenance-free as possible. To keep the Smoke Detector in
good working condition, it is recommended to test the device once a month.
It is recommended to clean the Smoke Detector:
Following the installation of the Smoke Detector
Prior to the power-up of the Smoke Detector
Annual maintenance
To clean the Smoke Detector:
1. Dismount the Smoke Detector from the mounting bracket.
2. Remove the batteries.
3. Vacuum the dust out of the detection chamber. Use the soft brush of the vacuum cleaner to remove
dust and dirt from the detection chamber.

NOTE: Do not use water or detergents. They can damage the device.

4. Remove any dust residing on the Smoke Detector's components, specifically the openings of the
detection chamber.

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Clean here
Figure 231 Clean the Smoke Detector

5. Replace the batteries


6. Test the smoke alarm by pressing the Test/Mute button, as shown in Figure 230 on page 251, to
ensure that the Smoke Detector is functioning properly.

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The Universal Transmitter

17. The Universal Transmitter


The Universal Transmitter (UT) is the WeR@Home interface with legacy-wired devices.
The Universal Transmitter connects with ON/OFF type devices, enabling incorporation of 3rd party wired
sensors/detectors into the WeR@Home System.
Accessories available for the Universal Transmitter:
Double-sided adhesive tape.

Product
Universal
Transmitter
(UT)
Essence
ES800UT

Description
Provides connection to legacy-wired devices
It features:
Dual LED for visual status indication.
A Single element: a lightweight RF transmitter
with 30 cm double-isolated two-conductor
cable.
Long operation life.
Table 32: Universal Transmitter (UT)

17.1. The Universal Transmitter Function


The Universal Transmitter incorporates the following capabilities:
Bi-directional wireless device
Flexible application definition as:
Security Device
Detector of:
Fire
Gas
Flood

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Panic Button, etc.


Configurable for modes:
Normal Open (Green LED)
Normal Close (Red LED)
Dual-LED for Open or Close mode indication
30 cm (1 foot) cable
Ensured Data Security with 128-bit AES encryption
Up to 500m (1640 feet) RF range with open air communications
Unique electronic serial number
Supported automatic over-the-air software programming and configuration upgrade
A long operation period powered by a single standard AA-size Alkaline battery

17.2. Universal Transmitter Positioning Recommendations


For optimal safety, consider the following factors when selecting the Universal Transmitter mounting
position:
A flat vertical surface for the transmitter
A clean, dry, flat and smooth surface
A position within 500m (1640 feet) RF range of the Hub, open air nominal

17.3. Mounting Base Installation Alternatives


The Universal Transmitter should be mounted near the device with which it is interfacing.
The Universal Transmitter mounting base is the units back cover as well as the battery cover.
There are two (2) ways to install the Universal Transmitter mounting base:
Using screws
Using double-sided adhesive tape

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17.3.1 Installing the Universal Transmitter with Screws

Figure 232 Releasing the Universal Transmitter Base

To install the Universal Transmitter mounting base using screws, perform the following procedure:
1. Release the Universal Transmitter mounting base by inserting a coin into one of the edge slots, as
demonstrated in Figure 232 above, and twist it to open the cover.
2. Use a flat screwdriver to remove the punch-outs 1 and 2, as shown in Figure 233 below.

Figure 233 Universal Transmitter Mounting Base with Screws

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3. Place and hold the base on the desired mounting location.


4. Mark the drilling locations according to the punch-outs 1 and 2.
5. Drill the holes.
6. Insert two (2) dowels, if needed.
7. Place the base over the dowels.
8. Screw in the two (2) screws.
9. Attach the Universal Transmitter into its mounting base.

17.3.2 Installing UT with Double-Sided Adhesive Tape


To install the Universal Transmitter mounting base using double-sided adhesive tape, perform the
following procedure:
1. Release the Universal Transmitter mounting base by inserting a coin into one of the edge slots, as
demonstrated in Figure 232 on page 256, and twist it to open the cover.
2. Peel the tapes protective strips.
3. Attach the base to its designated location while applying slight pressure.
4. Return the Universal Transmitter to its mounting base.

17.4.Dismounting the Universal Transmitter


For dismounting the Universal Transmitter, such as for battery replacement, perform the following
procedure:
1. Insert a coin or flat screw driver into one of the edge slots as demonstrated in Figure 234 below.
2. Twist it to raise the cover (body) edge.
3. Pull the body straight out of the bases shoulders.

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Figure 234 Dismounting the Universal Transmitter

17.5. Installation Prerequisites


The following issue should be resolved prior to the installation of the Universal Transmitter.
Prepare a single AA-size Alkaline battery required to power the Universal Transmitter.

17.6. Adding the Universal Transmitter


Following the completion of the physical installation procedure, you must add the Universal Transmitter
to the WeR@Home System.
To install a Universal Transmitter, perform the following procedure.
1. Ensure installation prerequisites have been prepared. For information about the prerequisites, see
section 17.5 on page 258.
2. Install the mounting bases according to your decision about the mounting base installation
alternatives. For instructions for installing the mounting base, see section 17.3 on page 255.
3. Perform the procedure to add a new device to the WeR@Home System, as defined on page 77. The
procedure is defined in general terms.
Integrate the steps to follow, which are specific for a Universal Transmitter, into the Add Device
procedure.
A window appears prompting you to define the function of the Universal Transmitter with a legacywired device, as shown in Figure 235 below.

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Figure 235 Associating the Universal Transmitter with a Legacy Wired Device
4. Perform the following steps to define the function of the Universal Transmitter:
i.

Select the type of the legacy-wired device with which to associate the Universal Transmitter.

ii.

Define the mode of operation of the Universal Transmitter with the legacy-wired device:
Normal Open (Green LED)
Normal Close (Red LED)

iii.

Mark a request for notification when the legacy-wired device is reset.(Optional)

iv.

Choose one:
Click the
button to continue adding the Universal Transmitter to the

WeR@Home System.
Click the

button to terminate this process.

If continuing the process, the Add New Device (Universal Transmitter) window appears, as in Figure
236 below.

Figure 236 Add Universal Transmitter Window

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5. The timer count-down provides a time-frame of three (3) minutes within which the battery should be
installed to power-up the Universal Transmitter, as demonstrated in Figure 237 below, according to
the pole as marked within the device body.

Figure 237 Inserting a Battery into the Universal Transmitter


Following the completion of the Add Device procedure, a message appears in the Add Device window
that the Universal Transmitter is recognized.

Figure 238 Universal Transmitter Device Properties

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6. Insert the Universal Transmitter onto its installed mounting base.


7. You may verify that the Universal Transmitter was added by checking the details of the WeR@Home
Web Applications Devices page.

17.7. Interfacing with a Third-Party Device


Following the completion of the Add Device procedure, you can connect the Universal Transmitter with a
3rd party wired peripheral which is an ON/OFF-type device.
The device must have a +/- circuit such that:
When the circuit is closed, the device is ON.
When the circuit is open, the device is OFF.
Connect the device to the Universal Transmitter using the wires at the end of the cord, as shown in Figure
239 below.

Figure 239 The Universal Transmitter Wires

The Red wire is positive (+) and the Black wire is negative (-).
The Universal Transmitter opens the WeR@Home System to integration with non-Essence peripherals.

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The WeR@Home Z-Wave Extender

18. The WeR@Home Z-Wave Extender


Z-Wave, from Sigma Designs, is a wireless protocol, oriented towards the residential control and
automated Smart Home market.
The Z-Wave protocol utilizes a Z-Wave mesh network that extends the range of the WeR@Home
System peripheral devices and the Z-Wave network itself. The mesh network enables signal transfers
between remote devices, by traversing the network through intermediate nodes to reach the target
destination.
The Z-Wave Extender (ZWD) is the interface between the WeR@Home System and Smart Home devices.

Product
Z-Wave
Extender
(ZWD)
Essence
ES800ZWD

Description
The Z-Wave Extender is a peripheral controller
device enabling integration of Z-Wave approved
Smart Home devices (i.e. Door Lock, Light Switch,
Dimmer Switch, etc.) with the WeR@Home system.
It features:
A single element
Long operation life

Table 33: Z-Wave Extender (ZWD)

Unlike all other WeR@Home peripheral devices, the WeR@Home Z-Wave Extender is classified as a
controller device. The Z-Wave Extender is similar to the Hub, which is a controller device rather than a
peripheral device.
The Z-Wave Extender allows control of Smart Home devices via the WeR@Home System. Control of
Smart Home devices expands the WeR@Home Systems capabilities and the devices portfolio beyond
the Essence ECOP RF protocol capabilities.
The Z-Wave Extender (dongle) connects to the WeR@Home Hub as an add-on.
The Essence WeR@Home Z-Wave Extender serves as a generic controller covering the following ZWave supported device classes:

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Binary Switches: for example, ON/OFF devices


Multiple-level Switches: for example, Dimmers
Thermostats: for example, Climate Controllers
Door Locks: for example, front or back entrances
When integrated into the WeR@Home System configuration, the Z-Wave Extender can accommodate
devices based on these categories, regardless of their manufacturer.

NOTE: Essence security devices, such as Motion Detectors, Camera Detectors and
Door/Window Sensors, cannot connect to the Z-Wave network.

Figure 240 The USBs for Connecting with the Z-Wave Extender

The Z-Wave Extender incorporates two connecting points, as shown in Figure 240 above:
A cable with a mini-USB connector, connecting to the WeR@Home Hub s mini-USB backpanel socket
A mini-USB socket, on its other end, for the Hubs power adapter connector.

18.1. Installation Prerequisites


Before a Z-Wave Extender (dongle) is installed in the WeR@Home System, you must verify that there is
an operational WeR@Home System to which the Z-Wave Extender is to be added.

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A minimal operational WeR@Home System may include only the Hub. The Hub must be registered
through first time registration.
For information and instructions, see section 3.4 on page 30.

18.2. Installation of the Z-Wave Extender

Figure 241 Disconnect the Power Cord

To install the Z-Wave Extender to a WeR@Home System, perform the following procedure.
1. Disconnect the Hub from power by unplugging the power adapter cube from the electric power
(mains) socket.
2. Disconnect the power cord from the Hubs mini-USB socket, as in Figure 241 above.

NOTE: The Hubs mini-USB socket is for the WeR@Home power cord only. Do not
connect other equipment to this mini-USB socket except the Z-Wave Extender.

During this installation procedure, a Power Failure event is logged and a notification is expected.
3. Plug the Z-Wave Extender mini-USB connector into the Hub mini-USB socket, as illustrated in
Figure 242 below.

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Figure 242 Connect Z-Wave Extender to the Hub

4. Plug the power adapter cord into the Z-Wave Extender mini-USB socket as illustrated in Figure 243
below.

Figure 243 Connect Power Cable to the Z-Wave Extender

5. Plug the power adapter cube back into the mains socket.
Within a minute, the Hub front panel LED turns Green, showing that the Hub is in full operational
mode.

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6. Verify that the Hub is fully operational. For instructions, see section 18.2.1 below.

NOTE: The WeR@Home Z-Wave Extender is powered only by the WeR@Home


Hub power adapter. The Z-Wave Extender is not powered by the WeR@Home
Hub backup battery, in the event of a power outage.

18.2.1 Verification
Following the completion of the installation of the Z-Wave Extender, take the following steps:
1. Activate the Z-Wave Extender via the WeR@Home Web Application.
2. Check status of the Z-Wave Extender in the WeR@Home Web Application Dashboard.
For verification instructions, see section 18.3 below.

18.3. Activating the Z-Wave Extender


The Essence Z-Wave Extender is activated automatically when the physical installation of the Z-Wave
Extender onto the Hub is completed. For instructions, see section 18.2 on page 264.

18.4.

Z-Wave Network Configurations

There are three (3) possible configurations when adding the Essence Z-Wave Extender to the
WeR@Home Hub:
The WeR@Home Hub with an Essence Z-Wave Extender acts as the primary Z-Wave controller
on the WeR@Home network. As the primary Z-Wave controller, the Essence Z-Wave Extender
has the permission needed to connect with Z-Wave controlled Smart Home devices can be
added to the WeR@Home network.
The WeR@Home Hub with both an Essence Z-Wave Extender and a 3rd party Z-Wave
controller. The Essence Z-Wave Extender acts as the primary Z-Wave controller while the 3rd
party Z-Wave controller is the secondary controller, on the WeR@Home network.

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The WeR@Home Hub with an Essence Z-Wave Extender joins an existing network where the a
3rd party Z-Wave controller acts as the primary Z-Wave controller on the WeR@Home network.
In this situation, the Essence Z-Wave Extender is added to the existing network as the secondary
controller.
When any Z-Wave controller is added to an existing network as a secondary controller, all Z-Wave
controlled Smart Home devices connected to the Z-Wave controller automatically lose their connection
to the Z-Wave controller. Secondary controllers do not have the permission needed to add new Z-Wave
controlled Smart Home devices to the Z-Wave network.
If the primary controller on the Z-Wave network has a specific capability, the primary controller can grant
the secondary controller the permission to add devices.

NOTE: Essence recommends that the Essence Z-Wave Extender is always


configured as the primary controller on the WeR@Home network.

Figure 244 Primary Z-Wave Controller

18.4.1 Joining an Existing Network


There are two (2) ways the Essence Z-Wave Extender can join an existing Z-Wave network:
Add the 3rd party controller as an add-on or another Z-Wave peripheral device
Add the Essence Z-Wave Extender as a secondary controller and then, change the Essence ZWave Extender to the primary controller.

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18.4.1.1 Add 3rd Party Controller


If you want the Essence Z-Wave Extender to remain the primary controller, you can add the 3rd party
controller of the your existing 3rd party Z-Wave network as a Z-Wave device your WeR@Home
network. The 3rd party controller joins your WeR@Home network as a secondary controller and as a
result, loses connection to the Z-Wave devices on the existing 3rd party Z-Wave network.
Since the Essence Z-Wave Extender has the capability to grant the secondary controller permission to
add devices, both primary and secondary controllers can add devices to the Z-Wave network.
Using the WeR@Home Web Application, connect the 3rd party controller with the WeR@Home Hub.
To connect your existing 3rd-party Z-Wave controller with your WeR@Home Hub, perform the following
procedure.
1. Place the 3rd-party Z-Wave controller in the vicinity of the WeR@Home Hub.
2. Log in to the WeR@Home Web Application.
3. Click the Smart Home tab, as in Figure 244 above.
4. Click the Add New Device button. The pairing process begins between your WeR@Home Hub and
the 3rd-party Z-Wave controller. Each 3rd-party Z-Wave controller has its own pairing protocol. If
the 3rd-party Z-Wave controller has a pairing button, press it to initiate pairing with the Hub. If there
is no pairing button, consult with the user manual for the 3rd-party Z-Wave controller for the
available pairing options.
When the pairing process completes and your WeR@Home Hub recognizes the 3rd-party Z-Wave
controller, the Add New Device window displays an entry field for the device name and the message
that confirms that the Hub recognizes the Z-Wave device, as in Figure 245 below.

Figure 245 Secondary Z-Wave Controller

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18.4.1.2 Join Existing Network as Secondary Controller


If you want to preserve the Z-Wave peripheral devices connected to the existing 3rd-party controller, it is
recommended to:
1. Join the existing Z-Wave network so that the Essence Z-Wave Extender is the secondary controller.
2. Convert the Essence Z-Wave Extender to the primary controller of the WeR@Home network.
By joining the existing network in this order, the 3rd-party controller can retain the connection to all the ZWave peripheral devices. Since the Essence Z-Wave Extender has the capability to grant the secondary
controller permission to add devices, both primary and secondary controllers can add devices to the ZWave network.
To join the existing 3rd-party Z-Wave network as the secondary controller, perform the following
procedure.
1. Log in to the WeR@Home Web Application.
2. Click the Smart Home tab, as in Figure 244 on page 267.
3. Select the line for the primary controller (Essence Z-Wave Extender) to highlight it.
4. Click the

button on the right of the page.

A message appears warning you that when you join an existing Z-Wave network, all the learned
devices and their information is deleted. The message prompts you for authorization to continue.

Figure 246 Join Network Warning Message

5. Click

to stop the join Z-Wave network process.

6. Click

to continue.

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The Join Existing Network window appears as in Figure 247 below. The window prompts you to pair
the Essence Z-Wave Extender with the 3rd-party Z-Wave controller.

Figure 247 Join Existing Network Window

If necessary, press the pairing button on the 3rd party controller.


When the pairing process succeeds and the 3rd party controller detects the Essence Z-Wave
Extender, the confirmation message appears, as in Figure 248 below.

Figure 248 Z-Wave Extender Recognized by Existing Network

7. To make the Essence Z-Wave Extender the primary controller, perform the following procedure:

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i.

Select the line for the secondary controller which is your Essence Z-Wave Extender. The page
appears as in Figure 249 below.

ii.

Click the Change to Primary button on the right side of the Smart Home devices page, as
illustrated in Figure 249 below.

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Figure 249 Convert to Primary Controller


The Z-Wave peripheral devices are connected to both the 3rd party controller and the Essence
Z-Wave Extender. All controllers are able to operate all Z-Wave peripheral devices.

18.4.2 Check 3rd Party Controller Status


Verify that your WeR@Home System is joined with your existing 3rd party Z-Wave network by verifying
that the 3rd party controller appears on the Dashboard of the WeR@Home Web Application.
The Status of the Essence Z-Wave Extender should be Primary while the Status of the 3rd party
controller should be Secondary.

18.5. Managing Z-Wave Peripherals


Following the installation and activation of the Z-Wave Extender, you can add Z-Wave controlled Smart
Home devices to expand the capabilities of your WeR@Home system.

Figure 250 Smart Home Devices

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Figure 250 above shows the Smart Home module that functions similarly to the Devices module. It allows
you to manage the Z-Wave controlled Smart Home devices.
The Devices pane to the left lists the Z-Wave controlled Smart Home devices including the status of each
device. The pane to the right allows you to configure the functions of the device that appears in the
highlighted row to the left.
Managing Z-Wave controlled devices allows you to:
Add new Z-Wave controlled devices.
Configure the Z-Wave controlled device properties
Remove Z-Wave controlled devices.
Define Smart Rules for the Z-Wave controlled devices. For information and instructions about
configuring Smart Rules, see chapter 7 on page 145.

18.5.1 Add a New Z-Wave Device


The following is the inclusion process for adding a new Z-Wave controlled device to your WeR@Home
Smart Home module.
1. Position the new Z-Wave controlled device near the WeR@Home Hub.
2. Log in to the WeR@Home Web Application.
3. Click the Smart Home tab, as in Figure 250 on page 271 above.
4. Click the
Figure 251 below.

button. The Add New Device window, for a Z-Wave device, appears, as in

Figure 251 Add New Z-Wave Device

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Note that this procedure does not include selecting a device type from a pre-set list of Z-Wave
controlled device types. There is a timer which counts down a period of 3 minutes, as the pairing
process executes.
5. Press the pairing button or switch on the Z-Wave controlled device to initiate the pairing process.
Each Z-Wave controlled device should include a description of the pairing process for the specific
device, such as where the pairing button is and what should be done to initiate the inclusion process.
For general information about the pairing and bonding processes, see the following sources:
Under Pairing and Bonding: http://en.wikipedia.org/wiki/Bluetooth
Under Administrator, During the pairing process :
http://www.auelectronics.com/forum/index.php?topic=458.0;wap2
When the pairing process is completed, a message confirming the addition of the device appears in
the Add New Device window, as in Figure 252 below. The window prompts you to enter a
Name/Location for the Z-Wave controlled device.

Figure 252 Confirm Addition of Z-Wave Device

The Z-Wave controlled device communicates with the WeR@Home Z-Wave Extender and is
configured, according to its features, onto WeR@Home System.

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When the Z-Wave controlled device is recognized by the WeR@Home Hub:


The timer countdown stops.
The Z-Wave controlled device is added to the WeR@Home database.
The Z-Wave controlled device is displayed in the WeR@Home Dashboard.
The Z-Wave controlled device appears in the Smart Home Devices pane. The devices
properties appear on the corresponding pane to the right. The right pane allows you to
configure the devices function parameters.
6. Make changes to the Z-Wave controlled devices properties in the right pane, as needed.
7. Click the

button to save any changes made.

For example, in Figure 250 on page 271, the Z-Wave controlled device added is a Z-Wave Dimmer. The
Smart Home Devices pane displays the name/location of the device along with the status of the device.
On the right pane, the Smart Home module displays the properties of the device:
Name/Location
On/Off switch
Dimmer switch
The user can change the configuration of the device by altering the devices properties. For instance,
The user can dim the light to 25% by moving the button on the Dimmer Switch to the left until it
reaches 25%.
The user can disable the device by setting the On/Off device to Off.

18.5.2 Configure Z-Wave Device Properties


To configure the properties of a Z-Wave controlled device, perform the following procedure.
1. Log in to the WeR@Home Web Application.
2. Click the Smart Home tab, as in Figure 250 on page 271 above.
3. Select the Z-Wave controlled device you want to re-configure. The row of the device is highlighted.
The pane to the right displays the devices properties.
4. Make changes to the devices properties, as needed.
5. Click the

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18.5.3 Removing a Connected Z-Wave Device


NOTE: If there are Smart Rules defined for a Z-Wave controlled device to be
removed, these rules may not work after the Z-Wave controlled device is removed.

The following is the exclusion process for removing a Z-Wave controlled device from your WeR@Home
Smart Home module.
1. Log in to the WeR@Home Web Application.
2. Click the Smart Home tab, as in Figure 250 on page 271 above.
3. Select a Z-Wave controlled device which you want to remove. The row of the device is highlighted.
The pane to the right displays the devices properties.
4. Click the
button. A window message appears prompting you to press the
pairing button on the device being removed, as in Figure 253 below.

Figure 253 Removal Message for a Z-Wave Device

5. Press the

button to confirm the removal of the device.

The Z-Wave controlled device selected is removed from the WeR@Home System when the
highlighted row in the Devices pane of the Smart Home module is deleted.

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18.5.4 Z-Wave Network Update


The Z-Wave Extender and Z-Wave controlled devices are connected to each other through a Z-Wave
mesh network. The Z-Wave mesh network is integrated with the WeR@Home System through the
WeR@Home Hub.
For information about the Z-Wave mesh network, see page 262.
To maintain the efficient use of the WeR@Home System, it is important that communications between
the Z-Wave controlled devices be kept up to date.
There is a Start Network Update feature on the Smart Home tab of the Settings Configuration window of
the WeR@Home Web Application.
For information on how to initiate the Start Network Update, see page 62.

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19. Administration of the WeR@Home System


Daily usage of the WeR@Home System involves:
Operating Functions
Arming modes of operation
Handling alarms
Receiving notifications
Panic situations
Monitoring the premises
Managing Users
Managing Devices
Reporting Log of Events (system history)

19.1. Arming Modes of Operation

Figure 254 WeR@Home Web Application System Status Bar

The WeR@Home System supports the following security arming modes:


Arm Away
Day Arm
Night Arm
Disarmed

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These arming modes are set individually for each device. The WeR@Home Web Application Devices
module provides you with the tools to define how each device functions for each security mode of
operation.
Arming and disarming the WeR@Home System can be done by using a number of different tools. These
tools trigger the WeR@Home System arming commands as well as provide feedback for the User.
The WeR@Home Web Application System Status Bar: See section 5.4.6 on page 63.
The WeR@Home Mobile Applications Home screen: See section 6.3.2 on page 106.
The Remote Control: See chapter 7 on page 145.
The Tag Reader: See chapter 14 on page 221.

19.1.1 Arm Away


In the Arm Away mode of operation, the WeR@Home System protects all zones. The Arm Away mode
arms all of the peripheral devices on the premises. An alarm can be triggered by any of the devices when
detecting an intrusion.
The Arm Away mode of operation is triggered in one of the following ways:
WeR@Home Web application: click the
WeR@Home Mobile application: tap the
Remote Control: press the
Tag Reader: press the

button on the System Status Bar


button in the Home screen

button
button

If Delayed Arming is configured, the Siren and Tag Reader beep for the configured duration. For more
information about Delayed Arming, see section 19.1.5 on page 281.

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19.1.2 Day Arm


In the Day Arm mode of operation, the WeR@Home System is designed to allow you to monitor zones
designated as hazardous and protect against avoidable accidents. The Day Arm mode is used mostly for
childcare and safety applications. This mode provides you with the tools to monitor zones like medicine
cabinets, swimming pools, basements, and other areas that are potentially dangerous to children.
The Day Arm mode of operation is triggered in one of the following ways:
WeR@Home Web application: click the
WeR@Home Mobile application: tap the
Remote Control: press the
Tag Reader: press the

button on the System Status Bar


button in the Home screen

button
button

19.1.3 Night Arm


In the Night Arm mode of operation, the WeR@Home System is designed to allow you to monitor
designated areas on the premises to protect against intruders. For example, the Night Arm mode can be
configured to arm only the front door, the back door, the balcony, and other areas susceptible to
intrusion.
The Night Arm mode of operation is triggered in one of the following ways:
WeR@Home Web application: click the
WeR@Home Mobile application: tap the
Remote Control: press the
Tag Reader: press the

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button in the Home screen

button
button

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19.1.4 Disarm

Figure 255 Disarm System in Armed Mode

When the WeR@Home System is armed, the WeR@Home Web Application System Status Bar display is
altered. The grey arming mode
as shown in Figure 255 above.
Click the

buttons are replaced by a single green

button labelled

button to disarm the WeR@Home System, regardless of the current arming mode.

The change in the arming mode of operation is acknowledged by the

status icon.

The WeR@Home Web Application System Status Bar display returns to its original state, as in Figure 254
on page 277.
When triggering the system for any of the three (3) security arm modes via the WeR@Home Mobile
Application, the three (3) arming buttons at the bottom of the WeR@Home Mobile Application Home
screen,
, turn into the
the system via the WeR@Home Mobile Application.

button. Tap this button, to disarm

When the WeR@Home System detects an event, the arming buttons are replaced by the actions buttons:
.
If you activate the use of your PIN Code to disarm your WeR@Home System, your disarm process is
different than the process described above.

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For information on PIN Code usage to disarm your WeR@Home System, see section 6.4.6.3 on page 123.
To disarm the system using the Remote Control, press the

button.

To disarm the system using the Tag Reader, place the Tag in close proximity with the Tag Reader.

19.1.5 Delayed Arming


Delayed Arming allows you to activate Arm Away while still on the premises by providing a configurable
amount of time to exit without triggering the alarm.

NOTE: The Delayed Arming feature is applicable only for Arm Away mode.

After you activate Arm Away, the Siren and Tag Reader beep for the configured duration, until the system
is actually armed.
If you arm the system using the WeR@Home Mobile Application, a countdown screen is displayed
showing the number of seconds remaining until the system is armed. To cancel, tap DISARM.

Figure 256 Mobile Application Arming Countdown Screen


If you arm the system using the WeR@Home Web Application, a countdown screen is displayed showing
the number of seconds remaining until the system is armed. To cancel, click Disarm.

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Figure 257 Web Application Arming Countdown Screen

You can configure the delay duration in the the WeR@Home Web Application and the WeR@Home
Mobile Application.
For instructions on configuring Delayed Arming:
Mobile Application: see section section 6.4.7 on page 128.
Web Application: see section 5.4.3 on page 57.

19.1.6 Forced Arming


To arm the WeR@Home System in any arming mode, all the devices should be closed. For example, a
window or door with a Door/Window Sensor should be closed when arming the WeR@Home System.
When a device is open and you attempt to arm the WeR@Home System, a notification is sent noting that
the device remains open. The notification message, as in Figure 258 below, prompts you to either force
the arming of the WeR@Home System or cancel the arm command.

Figure 258 Forced Arm Notification

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Click the Force Arm button to configure the WeR@Home System to bypass the open device
when detecting motion or intrusion on the premises.
Click the Dont Arm button to cancel the request to arm the WeR@Home System.

19.2. Alarms and Alerts Handling


The WeR@Home System can issue three (3) different types of alarms and alerts:
Security Alarms
Safety Alerts
Panic Alarms

19.2.1 Security Alarms


When the WeR@Home System is armed, an alarm can be triggered by the following security events:
A Door/Window Sensor detects that a window or door has been opened.
A Motion Detector or a Camera Detector detects motion within its detection range.
Any one of the devices is tampered with while the WeR@Home System is armed.

If a security alarm is triggered, you receive Alarm Notifications on:


The WeR@Home Web Application
The smartphone where the WeR@Home Mobile Application software is installed
The cellular phone you entered when you registered as a User
When a security alarm is triggered, the WeR@Home Web Application System Status Bar display is altered
as in Figure 259 below.

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Figure 259 Security Alarm Display on the Web Application

The status icon

is blinks Red.

Two (2) buttons appear in Red prompting you to either:


Stop the Siren sound
Disarm the WeR@Home System
When a security alarm is triggered, the following functionality is performed by the WeR@Home Mobile
Application:
The WeR@Home Mobile Application sends an SMS notification message, as shown in Figure 260
below:

Figure 260 Security Alarm Notification on the Mobile Application

The Mobile Application Home screen display is altered, as shown in Figure 261 below.

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Figure 261 Intrusion Detection Alarm on Mobile Home Screen

The functionality of the Mobile Application for a triggered security event is partly automatic and partly up
to the discretion of the User, as follows:
An Intrusion Alarm title is displayed along with the triggering device identification and a time
stamp.

The status icon

blinks Red

Three (3) buttons are displayed at the bottom of the screen as follows:

To make emergency phone calls from the smartphone

To disarm the WeR@Home System

To silence the Siren while the WeR@Home System remains armed.

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19.2.2 Safety Alerts


The WeR@Home System provides safety features utilizing devices:
Smoke Detector: See chapter 16 on page 239.
Flood Detector: See chapter 15 on page 232.
Universal Transmitter interfacing between the WeR@Home System and 3rd party safety devices:
See chapter 17 on page 254.
When a Safety Alert is triggered, you can receive Alert Notifications on:
The WeR@Home Web Application
The smartphone where the WeR@Home Mobile Application software is installed
The cellular phone you entered when you registered as a User
When a safety alert is triggered, the WeR@Home Web Application System Status Bar display is altered as
in Figure 262 below:

Figure 262 Safety Alert Notification on the Web Application

The status icon

blinks Orange.

Two (2) buttons appear in Orange prompting you to either:


Stop the Siren sound
Dismiss the Alert
Disarm the System, if the WeR@Home System is armed.

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When a safety alert is triggered, the WeR@Home Mobile Application sends a notification message, as
shown in Figure 263 below:

Figure 263 Safety Alarm Notification on the Mobile Application

The Mobile Application Home Status screen display is altered, as shown in Figure 264 below:

Figure 264 Safety Alert Screen on the Mobile Application

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The following explains the functionality of the Mobile Application for a safety event:
A Flood (or Smoke) Alert title is displayed along with the triggering device identification and a
time stamp.

The status icon

blinks Orange.

Three (3) buttons are displayed at the bottom of the screen as follows:

To make emergency phone calls from the smartphone

To disarm the WeR@Home System

To silence the Siren while the WeR@Home System remains armed.

19.2.3 Panic Alarms


The WeR@Home System supports triggering panic alarms for personal emergencies.
Figure 265 below shows the devices to trigger a panic alarm manually. You can either
Simultaneously pressing the two (2) SOS buttons marked in Red on the Remote Control.
Pressing the button marked with SOS on the Tag Reader

Figure 265 Panic Alarm Triggering Devices and Buttons

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When a panic alarm is triggered, you can receive Alert Notifications on:
The WeR@Home Web Application
The smartphone where the WeR@Home Mobile Application software is installed
The cellular phone you entered when you registered as a User
When a panic alarm is triggered, the WeR@Home Web Application System Status Bar display is altered as
in Figure 266 below:

Figure 266 Panic Alarm Status Display on the WeR@Home Web Application

The status icon

blinks Red.

Two (2) buttons appears in Red prompting you to either:


Stop the Siren sound.
Disarm the triggering device and the WeR@Home System.
When a panic alarm is triggered, the WeR@Home Mobile Application sends a notification message, as
shown in Figure 267 below:

Figure 267 Panic Alarm Notification in the Mobile Application

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The WeR@Home Mobile Application Home Status screen display is altered, as shown in Figure 268 below:

Figure 268 Panic Alarm Home Status Page

The functionality of the WeR@Home Mobile Application for a triggered panic event is partly automatic
and partly up to the discretion of the User, as follows:
A Panic Alarm title is displayed along with the triggering device identification and a time stamp.

The status icon

blinks Red.

Three (3) buttons are displayed at the bottom of the screen as follows:

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To make emergency phone calls from the smartphone

To disarm the WeR@Home System

To silence the Siren while the WeR@Home System remains armed.

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19.3. Monitoring the Premises


The WeR@Home System provides you with the capability to monitor your home using your
WeR@Home System Camera Detectors. The Camera Detectors capture the activities in video format.
You can view the images captured by the cameras using either the WeR@Home Web Application or the
WeR@Home Mobile Application.
This type of image capture is referred to as Comfort Video.

19.3.1 Monitoring with the WeR@Home Web Application


The Cameras pane is the center of the WeR@Home Web Application Dashboard. The Cameras pane
provides the tools to capture and view a comfort video, as shown in Figure 269 below.

Figure 269 The Dashboard Comfort Video Viewer

The top half of the Cameras pane provides a viewing frame to view the images captured by the Camera
Detector devices.
The bottom half of the center pane displays camera detectors available on your WeR@Home System.
Each camera icon is displayed with the name or location of the camera the icon represents.

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To activate a Camera Detector to capture a comfort video, perform the following procedure.
1. Click the icon of the camera you need. The system activates the camera associated with the icon
selected.
2. Click the
button to view the captured images. The viewing frame of the Cameras pane displays
the images captured by the camera, as shown in Figure 270 below.
The images are displayed sequentially for about 40 seconds.
3. Click the

button to stop the viewing of the images.

Figure 270 Captured Images Viewing

19.3.2 Monitoring with the WeR@Home Mobile Application


The Video module of the WeR@Home Mobile Application allows you to capture a comfort video of the
location where the video device is installed.
The Video screen displays the video devices available on your WeR@Home System, as shown in Figure
271 below. Each Camera Detector is represented by a camera icon with the name or location of the
camera.
For more information about viewing video images using the WeR@Home Mobile Application, see
section 6.7 on page 139.

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Figure 271 The Cameras Display of the Video Module

19.4.

Managing Users

To define access to the WeR@Home System to each User, the prospective Users need to be profiled and
their personal data analyzed. Each User must be assigned the access required to control each of the
device types defined in the WeR@Home System.

19.4.1 User Types


There are two (2) types of users:
A Master User:
A Standard User:
The Master user has privileged access to the WeR@Home System. A Master User may modify:
System configuration data
System User data

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For example, a Master User may:


Delete or Add a Device
Delete or Add a User
There can be up to two (2) Master Users in a single system.
A maximum total of 32 Users are supported by a single system, including the two Master users. Users must
be defined to use and operate within the WeR@Home System.

19.4.2 Profiling Users


Prior to adding a new User to the WeR@Home System, the User requirements must be analyzed to
determine the scope of a Users access to the WeR@Home System, including the Web Application.
To profile a User, answer the following questions for each user:
1. Is the User going to use a Remote Control Unit or a Tag to activate the WeR@Home System?
2. Does the User have a smartphone?
Is the User going to use the WeR@Home Mobile Application?
3. What language does the User require for the notifications and push messages?
A User and Password must be defined for each User.
For all information and instructions on Managing Users in the WeR@Home Web Application, see
section 5.9 on page 86.

19.5. Managing Devices


The WeR@Home System requires detailed definition of the Devices included in the system.
For all information and instruction about managing devices, see section 5.7 on page 75.

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The following are use cases for application of the special features of the WeR@Home devices:
Entry/Exit feature
Walk Through Feature
Chime Feature

19.5.1 Entry/Exit
The Entry/Exit feature provides the owner with the time to arm or disarm the WeR@Home System while
entering or exiting the premises, without triggering an alarm.
The Entry/Exit feature is usually enabled for a Door/Window Sensor installed on the main entrance door,
or for a Motion Detector or a Camera Detector installed in the entrance.

NOTE: This configuration may be enabled, per device, for the security devices:
Motion Detector, Camera Detector, and Door/Window Sensor. To enable for the
entire system, use the Delayed Arming feature. For more information, see
section 19.1.5 on page 281.

When the Entry/Exit feature is enabled:


A Premises Entry Delay of 30 seconds can be triggered by a detection event, allowing the User to
disarm the system prior to triggering an alarm.
If a Siren is installed in the system, the delay is accompanied by short beeps to remind the
User about the delay.
If the WeR@Home System is not disarmed within the 30 seconds delay period, an alarm is
triggered and a burglar alarm flow is initiated including sending notifications, emails, etc.
A Premises Exit Delay of 30 seconds is triggered only when the WeR@Home System is armed
using a Tag Reader.
This delay allows the User to arm the WeR@Home System and leave the premises without
triggering an alarm.
The Tag Reader and Siren, if installed, are sounded as short beeps to remind the User of this
delay.
For instructions about editing device details, see section 5.7.1.4 on page 81.

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19.5.2 Devices Allowing Walk-Through


The Walk-Through feature is provided for situations where a Camera Detector or a Motion Detector is
installed near an entrance or an exit. If a Camera Detector or a Motion Detector is in close proximity to a
door equipped with a Door/Window Sensor, defined as Entry/Exit, movement detection might trigger an
alarm within the delay period.
For information about the delay period of the Entry/Exit feature, see section 19.5.1 above.
The Walk-Through configuration may be enabled, per device, for the security devices (PIR/IPD/MGL).
This feature is operational only if another security device in the system is configured as Entry/Exit.
Configuring a device as Walk-Through with no other device configured as Entry/Exit is feasible, but will
have no functional value in the WeR@Home System.
A single device may be defined as either Entry/Exit or Walk-Through.
When the Walk-Through feature is enabled:
Throughout the 30 seconds delay period of an Entry/Exit configured device, the device
configured as Walk-Through triggers an alarm only if triggered before the device defined as
Entry/Exit.
The detection of the Walk-Through device is logged in the Recent Events report.
If Entry/Exit and if the system is not disarmed within the 30 seconds delay period, the WalkThrough device will trigger an alarm.
If the Walk-Through device is directly triggered (the Entry/Exit device was not triggered first), an
alarm is immediately triggered.
If the Walk-Through device is a Camera Detector and is triggered following an Entry/Exit device
and the system was disarmed, a security image capturing event will be logged. However, no
security clip is available for view since no alarm was triggered.
If a Door/Window Sensor is installed on the main-entry door and defined as Entry/Exit, and a Camera
Detector or a Motion Detector is installed in front of the door or in close proximity; the Camera Detector
or the Motion Detector should be configured as a Walk-Through device.

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19.5.3 Chime
The Chime feature provides audible warning for a door being opened when the WeR@Home System is
disarmed.
The Chime feature may be enabled only for a Door/Window Sensor and for an installation that includes a
Siren.
A Magnetic Sensor can be defined simultaneously as Entry/Exit or Walk-Through and as Chime.
When the Chime feature is enabled:
Whenever the system is disarmed, the Siren will emit a bell-like sound whenever the Magnetic
Sensor is opened.
Users who want to get an audible warning when a door is opened, as in small shops or offices, may want an
installation that includes both a Door/Window Sensor and an Indoor Siren.

19.6.Log of Events
Users can monitor the latest events that occurred in the WeR@Home System in the pane farthest to the
right in the Dashboard in the WeR@Home Web Application.
For information about the log of recent events, see section 5.6.3 on page 74.

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20. Maintenance of the WeR@Home System


The maintenance activities required for the WeR@Home System continuous operation are:
Battery Replacement
Smoke Detector Filter Cleaning

20.1.Maintenance Frequency
Battery replacement for any of the battery-powered peripherals is performed according to the devices
indicators. Both the WeR@Home Web Application and the WeR@Home Mobile Application provide
power status displays for each peripheral device.
Notifications are sent informing you that the batteries in a device(s) require(s) replacement.
The Smoke Detector filter cleaning should be performed on a monthly basis. Cleaning the filter of the
Smoke Detector device requires removal of any dust that might block the path to the sensor.
The sections to follow describe the maintenance process per device type. Each section may refer you
back to the chapter about the device for more specific instructions.

20.2.

Replacing Hub Backup Battery

The Hub requires a power adapter for its main power and a special backup battery, the square battery
pack, Essence MCBT05001.
For technical specifications about the power adapter and the backup battery, see Appendix D on page
334.
For detailed information and instructions about setting up and activating the Hub, see section 3.3 on page
26. For battery insertion specifically, see page 28.

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To remove an old battery from the Hub:


1. Remove the Power Adapter from the mains socket.
2. Disconnect the cable and the mini-USB connector from the Hub.
3. Remove the Hubs back cover, as in Figure 5 on page 26, to reveal the battery and the SIM-card
compartment, by inserting a finger nail between the cover and its frame and lift it.
4. Remove the battery by lifting its top-facing edge and pulling the battery out of the battery
compartment, as in Figure 6 on page 27.
To insert a new battery into the Hub:
1. Insert the new backup battery into the battery compartment, above the SIM-card, as demonstrated
in Figure 6 on page 27:

NOTE The battery label should be facing up and the battery contacts should be
aiming towards the base of the Hub.

2. Return the battery cover back into place and click it firmly.
3. Plug the Power Adapter cable into the mini-USB connector on the back of the Hub.
4. Plug the adapter cube into the mains socket.
The LED on the front panel of the Hub should light up Orange.
5. Place the Hub in its designated location and wait for the front panel LED to switch from Orange to
Green.
A Green LED indicates that the Hub is active. It takes up to five (5) minutes for the LED to turn Green.
When the LED turns Green, the WeR@Home System is up and running.

20.3.

Replacing the Camera Detector Batteries

The Camera Detector requires three (3) 1.5V AA-size Alkaline batteries.
For more information and instructions about battery insertion for the Camera Detector, see section 9.6 on
page 183.
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NOTE Rattling sounds might be heard during the battery replacement process.
The rattling sound is the internal tamper-prevention mechanism. The rattling
sound confirms that the circuit is released. No damage has been made to the
Camera Detector.

20.3.1 Removing the Old Batteries


To remove the old batteries from the Camera Detector, perform the following procedure:
1. Dismount the Camera Detector by pressing the wall-mounting base tab at the bottom of the Camera
Detector and slide it downwards simultaneously, as demonstrated in Figure 165 on page 181.
2. Release the battery cover by pressing against the inner battery cover tab and Lift or twist off the
cover up as demonstrated in Figure 167 on page 183.
3. Remove the batteries by pressing them slightly towards the negative () pole, towards the top end
of the Camera Detector, and extracting them, one at a time.

20.3.2 Installing New Batteries


To insert new batteries into the Camera Detector, perform the following procedure:
1. Install the new batteries, as demonstrated in Figure 168 on page 184 , such that the positive () poles
aim towards the lens.
2. Close the inner battery cover and click it back into place.
3. Return the Camera Detector back into its mounting base.
The insertion of batteries into the Camera Detector triggers a bonding process in which the Camera
Detector communicates with the Hub to re-instate it into the Hub peripherals inventory.
It is unnecessary to perform the Add Device procedure following battery replacement since the Camera
Detector is already defined in the WeR@Home System.
Replacement of the batteries triggers the Walk Test Mode to ensure proper battery replacement. For
information and instructions about Walk Test Mode, see section 9.7.1 on page 186.

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20.4.

Replacing the Motion Detector Batteries

The Motion Detector requires two (2) 1.5V AA-size Alkaline batteries.
For more information and instructions about installing the Motion Detector, see section 10.6 on page 192.

NOTE Rattling sounds might be heard during the battery replacement process.
The rattling sound is the internal tamper-prevention mechanism. The rattling
sound confirms that the circuit is released. No damage has been made to the
Motion Detector.

20.4.1 Removing the Old Batteries


To remove the old batteries from the Motion Detector, perform the following procedure:
1. Press the wall-mounting base tab at the bottom of the Motion Detector and slide it downwards
simultaneously as demonstrated in Figure 172 on page 191. This reveals the battery compartment.
2. Remove the batteries by pressing them slightly towards the negative () pole, towards the bottom
end of the Motion Detector, and extracting them, one at a time.

20.4.2 Installing New Batteries


To insert new batteries into the Motion Detector, perform the following procedure:
1. Install the new batteries as demonstrated in Figure 175 on page 194, such that the positive () poles
aim towards the top end of the device.
2. Return the Motion Detector back into its mounting base.
The insertion of batteries into the Motion Detector triggers a bonding process in which the Motion
Detector communicates with the Hub to re-instate it into the Hub peripherals inventory.
It is unnecessary to perform the Add Device procedure following battery replacement since the Motion
Detector is already defined in the WeR@Home System.
Replacement of the batteries triggers the Walk Test Mode to ensure proper battery replacement. For
information and instructions about Walk Test Mode, see section 10.7.1 on page 195.
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20.5.

Replacing the Door/Window Sensor Battery

The Door/Window Sensor requires a single 1.5V AA-size Alkaline battery.


For more information and instructions about installing the Door/Window Sensor, see section 11.6 on page
202.

20.5.1 Removing the Old Battery


To remove the old battery from the Door/Window Sensor, perform the following procedure:
1. Dismount the transmitter unit of the Door/Window Sensor from the door or window, as illustrated in
Figure 181 on page 201.
2. Apply slight pressure on the battery towards the negative () pole to ease the release of the battery.

20.5.2 Installing a New Battery


To insert new batteries into the Door/Window Sensor, perform the following procedure:
1. Insert the battery, as demonstrated in Figure 183 on page 202, according to the positive () pole
marked within the device body.
2. Verify that the battery polarity matches the marking within the device body.
3. Return the cover onto the base and click it firmly.
The insertion of battery into the Door/Window Sensor triggers a bonding process in which the
Door/Window Sensor communicates with the Hub to re-instate it into the Hub peripherals inventory.
There is no need to perform Add Device process following battery replacement since the Door/Window
Sensor is already defined in the WeR@Home System.

20.6.

Replacing the Siren Batteries

The Siren requires four (4) 1.5V AA-size Alkaline batteries.


For more information and instructions about installing the Siren, see section 12.6 on page 208.
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20.6.1 Removing the Old Batteries


To remove the old batteries from the Siren, perform the following procedure.
1. Press the wall-mounting base tab at the bottom of the Siren and slide the body upwards as
demonstrated in Figure 188 on page 208. This reveals the battery compartment.
2. Remove the batteries by pressing them slightly towards the negative () pole and extracting them,
one at a time. Note that each battery is in opposite direction to the adjoining battery, as illustrated in
Figure 189 on page 209.

20.6.2 Installing New Batteries


To insert new batteries into the Siren, perform the following procedure:
1. Insert the back covers tab into the niche at the bottom of the batteries compartment as
demonstrated in Figure 272 below.

Figure 272 Release Circuit in Siren

2. Install the new batteries as demonstrated in Figure 189 on page 209. Each battery is in opposite
direction to the adjoining battery and the correct polarity is engraved onto the bottom of the
batteries compartment.
3. Return the Siren back into its mounting base.
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The insertion of the battery into the Siren triggers a bonding process in which the Siren communicates
with the Hub to re-instate it into the Hub peripherals inventory.
There is no need to perform Add Device process following battery replacement since the Siren is already
defined in the WeR@Home System.

20.7.

Replacing the Remote Control Battery

The Remote Control requires a single 3V CR2450 lithium battery.


For more information and instructions about installing the Remote Control, see section 9.1 on page 177.

20.7.1 Removing the Old Battery


To remove the old battery from the Remote Control, perform the following procedure.
1. Release the cover of the Remote Control battery compartment by inserting a coin into the slot and
turning the cover a quarter of a circle (90o) counter-clockwise until the two small bumps face each
other as demonstrated in Figure 157 on page 171.
2. Remove the cover by tapping it upside-down on your palm.
3. Remove the old battery.

20.7.2 Installing a New battery


NOTE It is advised to release stored charges within the Remote Control electronic
circuit by clicking on any of the front panel keys up to 5 times before the installation
of the new battery.

To insert a new battery into the Remote Control, perform the following procedure:
1. Insert the new battery into the Remote Controls compartment with its positive () pole facing
out/up, as illustrated in Figure 162 on page 174.
2. Seal the cover by turning it a quarter of a circle (90o) clockwise.

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It is unnecessary to perform the Add Device procedure following battery replacement since the Remote
Control is already defined in the WeR@Home System.

20.8.

Replacing the Tag Reader Batteries

The Tag Reader requires three (3) 1.5V AA-size Alkaline batteries.
The Tags used with the Tag Reader are passive components and require no power source. No
maintenance is required for the Tags.
For more information and instructions about installing the Tag Reader, see section 14.6 on page 225.

20.8.1 Removing the Old Batteries


To remove the old battery from the Tag Reader, perform the following procedure.
1. Perform the procedure to dismount the wall mounting defined in section 14.4 on page 224, as
illustrated in Figure 204 on page 225. The battery compartment is revealed.
2. Remove the batteries by pressing them slightly towards the negative () pole and extracting them,
one at a time.

20.8.2 Installing New Batteries


To insert a new battery into the Tag Reader, perform the following procedure:
1. Insert the new batteries as demonstrated in Figure 205 on page 226. Note that the correct polarity is
engraved onto the bottom of the battery compartment.
2. Replace the back cover of the Tag Reader.
3. Return the Tag Reader onto its mounting base.
The insertion of the battery into the Tag Reader triggers a bonding process in which the Tag Reader
communicates with the Hub to re-instate it into the Hub peripherals inventory.
It is unnecessary to perform the Add Device process following battery replacement since the Tag Reader
is already defined in the WeR@Home System.
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20.9.

Replacing the Flood Detector Battery

The Flood Detector requires a single 1.5V AA-size Alkaline battery.


For more information and instructions about installing the Flood Detector, see section 15.6 on page 237.

20.9.1 Removing the Old Battery


To remove the old battery from the Flood Detector, perform the following procedure.
1. Perform the procedure to dismount the wall mounting described in section 15.4 on page 236, as
illustrated in Figure 217 on page 236. The battery is free to be removed from the case.
2. Apply slight pressure on the battery towards the negative () pole to ease the release of the battery.

20.9.2 Installing a New Battery


To insert a new battery into the Flood Detector, perform the following procedure:
1. Insert the battery, as demonstrated in Figure 218 on page 237, according to the positive () pole
marked within the device body.
2. Verify that the battery polarity matches the marking within the device body.
3. Return the cover onto the base and click it firmly.
The insertion of the battery into the Flood Detector triggers a bonding process in which the Flood
Detector communicates with the Hub to re-instate it into the Hub peripherals inventory.
It is unnecessary to perform the Add Device process following battery replacement since the Flood
Detector is already defined in the WeR@Home System.

20.10.

Replacing the Smoke Detector Batteries

The Smoke Detector requires two (2) 1.5V AA-size Alkaline batteries.
For more information and instructions about installing the Smoke Detector, see section 16.4 on page 244.
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20.10.1

Removing the Old Batteries

To remove the old batteries from the Smoke Detector, perform the following procedure.
1. Remove the mounting bracket from the device by turning the bracket counter-clockwise, as in
Figure 223 on page 245.
2. Pull the body straight out of the base.
3. Remove the batteries by pressing them slightly towards the negative () pole and extracting them,
one at a time.

20.10.2

Installing New Batteries

To insert the new batteries into the Smoke Detector, perform the following procedure:
1. Install the new batteries as demonstrated in Figure 227 on page 248. Note that the correct polarity is
engraved onto the bottom of the battery compartment.
2. Return the Smoke Detector onto its mounting base.
For specific instructions for re-assembly of the Smoke Detector, see page 248.
The insertion of the battery into the SK triggers a bonding process in which the Smoke Detector
communicates with the Hub to re-instate it into the Hub peripherals inventory.
It is unnecessary to perform the Add Device process following battery replacement since the Smoke
Detector is already defined in the WeR@Home System.

20.11.

Replacing the Universal Transmitter Battery

The Universal Transmitter requires a single 1.5V AA-size Alkaline battery.


For more information and instructions about installing the Universal Transmitter, see section 17.6 on page
258.

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20.11.1 Removing the Old Battery


To remove the old battery from the Universal Transmitter, perform the following procedure.
1. Perform the procedure to dismount the Universal Transmitter described in section 17.4 on page 257,
as illustrated in Figure 234 on page 258. The battery is free to be removed from the case.
2. Apply slight pressure on the battery towards the negative () pole to ease the release of the battery.

20.11.2Installing a New Battery


To insert the new battery into the Universal Transmitter, perform the following procedure:
1. Insert the new battery, as demonstrated in Figure 237 on page 260 according to the positive () pole
marked within the device body):
2. Verify that the battery polarity matches the marking within the device body.
3. Return the cover onto the base and click it firmly.
The insertion of the battery into the Universal Transmitter triggers a bonding process in which the
Universal Transmitter communicates with the Hub to re-instate it into the Hub peripherals inventory.
It is unnecessary to perform the Add Device process following battery replacement since the Universal
Transmitter is already defined in the WeR@Home System.

20.12.

Cleaning the Smoke Detector

The Smoke Detectors sensor is protected from dust and other particles with a metal filter.
It is recommended to clean the Smoke Detector:
Following the installation of the Smoke Detector
Prior to the power-up of the Smoke Detector
Annual maintenance
For more information and the instructions for cleaning the Smoke Detector, see section 16.5.1 on page
252.

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Security Aspects

21. Security Aspects


The communication channels between the user, the application server, the Hub, and the peripherals are
areas that require security protocols.

21.1. Secured Communication between User and Application Server


Authentication:
Mobile authentication is performed via email, password for the activation of the Mobile
Application.
Passwords are encrypted on the mobile handset utilizing SHA1 algorithm.
The encrypted value is calculated and sent as identifying credentials.
The server generates the encrypted value locally, based on stored user details, and then
authenticates the value by comparison.
Data Communication
Data is encrypted and secured using SSL between the web/smartphone applications and the
ECS.

21.2. Communication Security between Hub and Application Server


Data is authenticated and secured using a proprietary protocol, based on an Advanced Encryption
Standard (AES) algorithm, 128 bit block size and varying key lengths.
Key management is performed according to a configured key renewal period. The default renewal period
is 24 hours.
Contact Essence Technical Support to reconfigure the key renewal period.

21.3. Communication Security between Hub and sensors


All communications between the Hub and the sensor devices are encrypted with an AES algorithm, 128 bit
block size and varying key lengths.

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Terms, Abbreviations and Acronyms

Appendix A
Term
3G

AES

API
APN

APNS

ASP
DIY
DMZ

DNS
ECOP

ECS
ESIX

FCC
FL
310

Terms, Abbreviations and Acronyms

Description
3G is a short for 3rd Generation.
This is a term used to represent the 3rd generation of mobile telecommunications
technology.
Advanced Encryption Standard.
A specification for the encryption of electronic data in a symmetric-key encryption format
based on a design principle known as a substitution-permutation network, and is fast in
both software and hardware.
Application Programming Interface.
Access Point Name.
The name of a gateway between a GPRS (or 3G, etc.) mobile network and another
computer network, frequently the public Internet.
Apple Push Notification Service.
A service created by Apple Inc. that uses push technology through a constantly open IP
connection to forward notifications from the servers of third party applications to the
Apple devices; such notifications may include badges, sounds or custom text alerts.
Active Server Pages.
Microsoft's first server-side script engine for dynamically generated web pages.
Do-It-Yourself
Demilitarized Zone.
In computer security, a DMZ is a physical or logical sub-network that contains and exposes
an organization's external-facing services to a larger and untrusted network, usually the
Internet. The purpose of a DMZ is to add an additional layer of security to an organization's
local area network (LAN).
Domain Name System.
An Internet server naming system that enables using logical names for identifying servers.
An Essence Term.
Enhanced Controlled Open Protocol.
Essence proprietary bi-directional compressing and encrypting over-radio protocol.
An Essence Term.
Essence Connect Server.
An Essence Term.
The protocol used to send encrypted messages between WeR@Home CCUs and the
WeR@Home servers.
Federal Communications Commission.
An institute that regulates interstate (USA) and international communications via radio.
An Essence Term.
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Terms, Abbreviations and Acronyms

Term
FSK

FTP

GCM

IPD
JSON

KF
LSU
MGL/MGLS
Node (Unit
or module)
OS
PIR
RF
RFID

RIA

RSU
SHA-1

Description
A Flood Detector peripheral device.
Frequency-Shift Keying.
A frequency modulation scheme in which digital information is transmitted through
discrete frequency changes of a carrier wave.
File Transfer Protocol.
A standard network protocol used to transfer files from one host to another host over a
TCP-based network, such as the Internet.
Google Cloud Messaging.
GCM is a service that helps developers sending data from servers to their Android
applications on Android devices, or from servers to their Chrome applications and
extensions on Personal Computers.
GCM replaces a previous beta version of Android Cloud to Device Messaging (C2DM).
An Essence Term.
A Motion Indoor Photo Detector peripheral device. Also referred to as Camera.
JavaScript Object Notation.
An open standard format that uses human-readable text to transmit data objects
consisting of key:value pairs. It is derived from the JavaScript scripting language for
representing simple data structures and associative arrays, referred to as objects.
An Essence Term.
A Key Fob peripheral device.
An Essence Term.
Local Software Update.
An Essence Term.
An Indoor Magnetic Sensor peripheral device.
A Z-Wave Term.
Single module entity within the Z-Wave network (i.e. plug in switch, light dimmer,
controller, etc.). The main controller is typically node #1 and is also considered a device.
Operating System.
Software that manages computers basic functions.
An Essence Term.
A Motion Detector peripheral device.
Radio Frequency.
Radio-Frequency Identification.
A wireless, non-contact system using radio signals to transfer data from a tag attached to
an object for automatic identification.
Rich Internet Application.
Web application with many characteristics of desktop application software.
Typically delivered by way of a site-specific browser, a browser plug-in, an independent
sandbox, extensive use of JavaScript, or a virtual machine.
Remote Software Update
Secure Hash Algorithm.

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Terms, Abbreviations and Acronyms

Term

SIM
SK2
SMPP

SMS
SMSC

SMTP
SOAP

SRN
SSL
TR5
UT
UTC

VPN

Description
In cryptography, SHA-1 is a cryptographic hash function designed by the US National
Security Agency and published by the US NIST as a U.S. Federal Information Processing
Standard.
A small card placed in a mobile phone in order to identify the phone to the cellular carrier.
An Essence Term.
A Smoke Detector peripheral device.
Short Message Peer-to-Peer.
An open, industry standard protocol designed to provide a flexible data communication
interface for the transfer of short message data between External Short Messaging Entities
(ESME), Routing Entities (RE) and Message Centers.
A text message on a mobile device.
Short Message Service Center.
A cellular operators infrastructure for sending/receiving SMS messages.
When sending SMS messages, the user may connect directly to a providers infrastructure
for this purpose.
Simple Mail Transfer Protocol.
An Internet standard for email transmission.
Simple Object Access Protocol.
A protocol specification created for exchanging structured information in the
implementation of Web Services in computer networks.
An Essence Term.
An Indoor Siren peripheral device.
Secure Sockets Layer.
A protocol that provides secure communication over the Internet.
An Essence Term.
A Tag Reader wireless access control peripheral device.
An Essence Term.
A Universal Transmitter peripheral device.
Universal Time Coordinated.
The primary time standard by which the world regulates local clocks and time zones. It is
one of several closely related successors to Greenwich Mean Time (GMT).
Virtual Private Network.
VPN extends a private network across a public network, such as the Internet.
The Virtual Private Network enables a computer to send and receive data across shared or
public networks as if it were directly connected to the private network, while benefitting
from the functionality, security and management policies of the private network.
Table 34: Terms, Abbreviations and Acronyms

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End User License Agreement (EULA)

Appendix B

End User License Agreement (EULA)

Definitions
The following terms will have the meaning ascribed to them in this EULA:
"The Company": Essence Security International (E.S.I.) Ltd.
"The System": Security systems or any control systems or any part thereof.
"Device": A mobile phone, personal computer, tablet or any other device or any other application interface that you
own and/or use and/or hold and/or control, which may enable access to third parties services and applications.
"Service Provider": an entity (excluding the Company) that provides you services and/or call center services and/or
other services that enable you to use the Service (as defined below).
The Company provides a user interface application (including any updates and/or upgrades and/or patches thereto) for
monitoring and/or controlling the System via your Device(s) (hereinafter, respectively, the "Application", and the "Service").
By using the Service, downloading the Application, installing or using the Application or any part thereof, you irrevocably agree
to the following terms and conditions (the "Terms and Conditions").
Certain information about you is subject to our Privacy Policy; for more information, see our full Privacy Policy at ADDENDUM A.

Article I SCOPE OF USE


a. The Company grants you non-exclusive, non-transferable, non-sub-licensable limited right and license to install and use the
Application solely and exclusively for your personal use via your Device(s) (the "License"). For the avoidance of doubt, the
License allows you to install and use the Application on several Devices owned by you and/or by your direct household
members; however, such additional individuals may not further distribute the Application, and you are responsible for the
usage of the Application by such additional individuals in full accordance with this License.
b. You agree that you shall be solely responsible for (and that the Company has no responsibility to you or to any third party)
the use of the Application and/or the Service, for any breach of the obligations under the Terms and Conditions, and for the
consequences (including any loss or damage which the Company and/or you and/or any third party may suffer and/or incur) as
a result of any such breach.
c. As a condition to using the Application and/or the Service, you agree that certain updates, upgrades and/or patches to the
Application may be automatically received and installed on your system from time to time, and the Company will attempt to
ensure that the interference to your daily use of the application by such installments is kept to a necessary minimum.
d. As a condition to using the Application and/or the Service, you agree that you will receive certain messages from the
Company, including notifications sent from the System to your Device(s); modifications, improvements and patches of the
Application and/or Service; information with respect to the Company's other products; personalized information, including
advertisements, from third parties, unless you elect not to receive such third party contents ("opt out"); and such other
messages as the Company believes may be to your benefit or interest from time to time.

Article II PROPRIETARY RIGHTS


a. You hereby agree and acknowledge that (a) the Application and/or Service contains proprietary and confidential information
that is protected by applicable intellectual property and other laws, and (b) The Company and/or third parties own all right, title
and interest in and to the Application and/or the Service and content, excluding content provided by you, that may be
presented or accessed through the Application and/or the Service, including without limitation all Intellectual Property Rights
therein and thereto. "Intellectual Property Rights" means any and all rights existing from time to time under patent law,
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End User License Agreement (EULA)

copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all
applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. You agree that you
will not, and will not allow any third party to, (1) copy, sell, license, distribute, transfer, modify, adapt, translate, prepare
derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the
Application or content that may be presented or accessed through the Application and/or the Service for any purpose, without
the express written consent of the Company, (2) take any action to circumvent or defeat the security or content usage rules
provided, deployed or enforced by any functionality (including without limitation digital rights management functionality)
contained in the Application and/or the Service, (3) use the Application and/or the Service to access, copy, transfer or
retransmit content in violation of any law or third party rights, or (4) remove, obscure, or alter the Company's copyright
notices, trademarks, logos or other proprietary rights notices affixed to or contained within or accessed in conjunction with or
through the Application and/or the Service.
b. USERNAME AND PASSWORD: In order to access and use the Application and/or the Service you must obtain a valid username
and password. You are solely responsible for maintaining the confidentiality of your username and password. For security
reasons and to avoid unauthorized access, you are required to logout in an orderly manner from the Application at the end of
each session. In any case, the Company shall not be liable for any damage or loss of any kind or nature incurred and/or suffered
by you and/or by any third party as a result of the Application and/or the Service being accessed and/or used by unauthorized
user/s.
c. TERMINATION: The License is effective until terminated by you or by the Company by written notice. Your rights under the
License will terminate automatically without prior notice from the Company if you fail to comply with any Terms and
Conditions, or if the term of the Service expires or terminates; in such event the Company may block you from using and/or
accessing the Application and/or the Service and you shall not have any claim against the Company in connection with such
restriction. Upon termination of the License, you shall cease all use of the Application and/or the Service, and destroy all copies,
full or partial, of the Application.
d. INDEMNITY: To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless the Company, its
affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, suits or
proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including attorneys fees) arising out of or
accruing from your use of the Application and/or the Service, including your downloading, installation, or use of the
Application and/or the Service, or your violation of the Terms and Conditions.

Article III DISCLAIMER OF WARRANTIES


a. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE APPLICATION AND/OR THE SERVICE IS AT YOUR SOLE RISK
AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, AHUBRACY AND EFFORT IS WITH YOU. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION AND THE SERVICE ARE PROVIDED "AS IS" AND AS
AVAILABLE, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND THE COMPANY HEREBY DISCLAIMS ALL
WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLICATION AND/OR THE SERVICE, EITHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY,
OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF AHUBRACY, OF QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. THE COMPANY DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR
ENJOYMENT OF THE APPLICATION AND/OR THE SERVICE, THAT THE FUNCTIONS CONTAINED IN, OR SERVICE PERFORMED
OR PROVIDED BY THE APPLICATION AND/OR THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE
APPLICATION AND/OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APPLICATION
AND/OR THE SERVICE WILL BE CORRECTED. THE COMPANY DOES NOT WARRANT THAT THE APPLICATION SHALL BE
COMPATIBLE WITH EACH WEB BROWSER (AND EACH VERSION THEREOF) AND YOU ARE SOLELY RESPONSIBLE FOR
OBTAINING A BROWSER SUPPORTING THE APPLICATION FROM YOUR SERVICE PROVIDER. USAGE OF THE APPLICATION MAY
REQUIRE DOWNLOADING AND INSTALLMENT OF THIRD PARTY SOFTWARE (E.G., MICROSOFT SILVERLIGHT), AND YOU ARE
SOLELY RESPONSIBLE FOR OBTAINING SUCH THIRD PARTY SOFTWARE, WITH COMPANY ASSUMING NO LIABILITY
WHATSOEVER IN CONNECTION WITH SUCH SOFTWARE INCLUDING ITS AVAILABILITY (OR LACK THEREOF), PERFORMANCE,
COST, OR ANY RESULTS CAUSED BY THE OPERATION OF SUCH SOFTWARE. NO ORAL OR WRITTEN INFORMATION OR ADVICE
GIVEN BY THE COMPANY OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE APPLICATION
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AND/OR THE SERVICE PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION.
b. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE(S), OR LOSS OF DATA THAT RESULTS FROM USING
THE APPLICATION AND/OR THE SERVICE.
c. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY CANNOT ASSURE AND TAKES NO RESPONSIBILITY THAT
SOME OR ALL OF THE INFORMATION SENT VIA THE APPLICATION AND/OR THE SERVICE WILL BE SENT AND/OR REACH THE
INTENDED RECIPIENT AND/OR NOT BE SENT AND/OR NOT REACH OTHER THIRD PARTIES, IN WHICH CASE THE COMPANY
WILL NOT BE LIABLE FOR ANY DAMAGE AND/OR LOSS OF ANY KIND OR NATURE INCURRED AND/OR SUFFERED BY YOU
AND/OR BY ANY THIRD PARTY AS A RESULT THEREOF.
d. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY CANNOT ASSURE AND TAKES NO RESPONSIBILITY THAT
THE APPLICATION AND/OR THE SERVICE WILL SUCCESSFULLY ARM AND/OR DISARM THE SYSTEM AND/OR ANY PART OF THE
SYSTEM, IN WHICH CASE THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGE AND/OR LOSS OF ANY KIND OR NATURE
INCURRED AND/OR SUFFERED BY YOU AND/OR BY ANY THIRD PARTY AS A RESULT THEREOF.
e. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE INFORMATION GATHERED AND/OR STORED BY THE SYSTEM (THE
"INFORMATION") (INCLUDING BUT NOT LIMITED TO VIDEO SEGMENTS FILMED AND/OR STORED AND OR GATHERED BY THE
SYSTEM (THE "VIDEO SEGMENTS") (THE "INFORMATION" AND THE "VIDEO SEGMENTS" COLLECTIVELY TOGETHER: THE
"SYSTEM INFORMATION") IS STORED ON THE COMPANY'S SERVERS, AND IS THE SOLE PROPERTY OF THE COMPANY, AND
YOUR SERVICE PROVIDER MAY HAVE ACCESS TO SOME OR ALL OF THE INFORMATION (EXCLUDING THE VIDEO SEGMENTS).
HOWEVER, THE COMPANY WILL NOT REVIEW OR LET OTHER PARTIES REVIEW THE VIDEO SEGMENTS, WITHOUT YOUR PRIOR
CONSENT, EXCLUDING DISCLOSURE THAT IS REQUIRED BY LAW, REGULATION OR ORDER OF A COMPETENT AUTHORITY.
f. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY CANNOT ASSURE AND TAKES NO RESPONSIBILITY FOR
MEASURES TAKEN AND/OR NOT TAKEN BY YOUR SERVICE PROVIDER IN ORDER TO PROTECT THE SYSTEM INFORMATION,
AND IN NO CASE WILL THE COMPANY BE LIABLE FOR ANY DAMAGE AND/OR LOSS OF ANY KIND OR NATURE INCURRED
AND/OR SUFFERED BY YOU AND/OR BY ANY THIRD PARTY IN CASE THE SYSTEM INFORMATION GATHERED AND/OR STORED
BY YOUR SERVICE PROVIDER IS EXPOSED TO THIRD PARTIES.
g. YOU EXPRESSLY UNDERSTAND AND AGREE THAT ALTHOUGH THE COMPANY WILL TAKE REASONABLE MEASURES IN
ORDER TO PROTECT THE SYSTEM INFORMATION STORED ON THE COMPANY'S SERVERS AND PREVENT PENETRATION OF
THE COMPANY'S SERVERS BY THIRD PARTIES, THERE IS A POSSIBILITY THAT SOME OR ALL OF THE SYSTEM INFORMATION
MAY, FOR WHATEVER REASON, WITHOUT THE COMPANY'S AND/OR YOUR SERVICE PROVIDER'S CONSENT, BE EXPOSED TO
THIRD PARTIES, IN WHICH CASE THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGE AND/OR LOSS OF ANY KIND OR
NATURE INCURRED AND/OR SUFFERED BY YOU AND/OR BY ANY THIRD PARTY AS A RESULT THEREOF.

Article IV SYSTEM AND SERVICE LIMITATIONS


a. The Application is designed to integrate with your WeR@Home security system which has not been installed by Company.
The WeR@Home equipment transmits data via high speed Internet, cellular or radio communication. Provided that you are
current in your payments to Company, the Company will permit access, via the Applications, to your WeR@Home security
system. Company shall have no responsibility for failure of data transmission, corruption or unauthorized access.
b. You are responsible for supplying high speed Internet access at your premises where your WeR@Home security system is
installed. Company does not provide Internet service; maintain Internet connection, wireless access or communication
pathways, computer, smart phone, electric current connection or supply. In consideration of Subscriber making its monthly
payments for remote access to the WeR@Home system, Company will authorize your access. Company is not responsible for
your access to the Internet or any interruption of service or down time of remote access caused by loss of Internet service,
radio or cellular or any other mode of communication used by you for the Applications and the access of the system. You
acknowledge that your WeR@Home security system can be non-functional or compromised if the Internet codes or devices
used for access are lost or accessed by others and Company shall have no liability for such third party unauthorized access.
Company is not responsible for the security or privacy of any wireless network system or router. Wireless systems can be
accessed by others, and it is your responsibility to secure access to the system with pass codes and lock outs.
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c. The Application is designed to utilize your enabled cellular device to access the WeR@Home system. The device will work
only in areas where the cellular service has coverage and Company has no control over such coverage. Company is authorized
to record and maintain audio transmissions, data and communications, and shall be the exclusive owner of such property. You
are responsible for all permits and permit fees, if any, and agree to file for and maintain any permits required by applicable law
and indemnify or reimburse Company for any fines relating to permits. Should Company be required by existing or hereafter
enacted law to perform any service or furnish any material not specifically covered by the terms of this agreement you agree to
pay Company for such service or material. Company does not monitor signals and communications received by from your
enabled cellular device.
d. You acknowledge that signals which are transmitted over telephone lines, wire, air waves, internet, VOIP, or other modes of
communication pass through communication networks wholly beyond the control of Company and are not maintained by
Company and Company shall not be responsible for any failure which prevents transmission signals from reaching your Internet
enable device or damages arising therefrom, or for data corruption, theft or viruses to your Internet enabled device.

Article V EXCULPATORY AND LIMITATION OF LIABILITY PROVISIONS


a. EXCULPATORY CLAUSE: You agree that Company is not an insurer and no insurance coverage is offered herein. Your
payments to Company are for the use of Company's Application and remote access to your WeR@Home security system
designed to reduce certain risks of loss, though Company does not guarantee that no loss will occur. Company is not assuming
liability and therefore shall not be liable to you for any loss or injury sustained by you as a result of any cause whatsoever,
regardless of whether or not such loss or injury was caused by or contributed to by Company's negligent performance to any
degree or failure to perform any obligation or strict products liability. You release Company from any claims for contribution,
indemnity or subrogation.
b. LIMITATION OF LIABILITY: You agree that the Application, the service it offers and the WeR@Home system is not designed
or guaranteed to prevent any loss or injury. If, notwithstanding the terms of this agreement, there should arise any liability on
the part of Company as a result of any cause whatsoever, regardless of whether or not such loss, damage, or personal injury was
caused by or contributed to by Company's negligence to any degree or failure to perform any obligation or strict products
liability, such liability will be limited to an amount equal to six (6) times the monthly payment paid by you to Company at the
time such liability is fixed, or to the sum of $250.00, whichever is greater. If Subscriber wishes to increase Company's maximum
amount of such limitation of liability, Subscriber may, as a matter of right, at any time, by entering into a supplemental
agreement, obtain from Company a higher limit by paying an additional amount consonant with the increase of liability. This
shall not be construed as insurance coverage.

Article VI LEGAL ACTION/ARBITRATION/WAIVER OF CERTAIN RIGHTS


a. You and the Company waive trial by jury in any action between us. Any action by you against Company must be commenced
within one year of the accrual of the cause of action or shall be barred. All actions or proceedings against Company must be
based on the provisions of this agreement. Any other action that you may have or bring against Company in respect to other
services rendered in connection with this agreement shall be deemed to have merged in and be restricted to the terms and
conditions of this agreement. You agree that any claim against Company shall be maintained solely by you and that you shall
neither initiate nor participate in any class action against Company, its subcontractors, distributors, licensees or licensors.
b. Any dispute between you and Company or arising out of this contract, including issues of arbitrability, shall, at the option of
any party, be determined by arbitration administered by Arbitration Services Inc., under its Commercial Arbitration Rules
http://www.arbitr8ors.com/.
c. You and the Company submit to the jurisdiction and laws of New York and agree that any litigation or arbitration between
the parties must be commenced and maintained exclusively in Nassau County, New York.

Article VII MODIFICATION


The Company reserves the right to modify without prior notice the Application and/or the Service, and the Terms and
Conditions governing its use, at any time, including but not limited to charge fees in order to access and/or use the Application
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and/or the Service. The Company also reserves the right to terminate any or part of the Application and/or the Service at any
time on its sole discretion without prior notice.

Article VIII LICENSE CHANGES


a. The Company reserves the right to update and change, from time to time, this License and all documents incorporated by
reference. At all times, you can find the most recent version of this License at http://www.essencegrp.com/vault/documents/EULA.pdf .The Company may change this License by posting a new version and sending you notice
by e-mail (to the address listed with the Company). Use of the Application or Service after such change constitutes acceptance
of such changes.
b. This Agreement, and any new versions, between the Company and you, covers all your use of the Service, including, without
limitation, the Application. You can accept this Agreement by clicking on such acceptance buttons or links as may be
designated by the Company. If you disagree with any of the terms below, the Company does not grant you a license to use the
Service and/or the Application.

Article IX MISCELLANEOUS
a. Your contractual relationship with your Service Provider and/or other third parties, including payment, delivery of goods or
services, and any other terms, conditions, privacy policies, warranties or representations associated with such dealings, are
solely between you and such provider and/or third party. You agree that the Company will not be responsible or liable for any
loss and/or damage of any kind or nature incurred and/or suffered by you and/or any third party as a result of the presence of
such provider and/or third parties on the Application and/or the Service.
b. These Terms and Conditions constitute the entire Agreement between you and the Company relating to the Application
and/or the Service and govern your use of the Application and/or the Service, and completely replace and supersede any prior
or contemporaneous agreements between you and the Company regarding the Application and/or the Service.
c. The failure of the Company to exercise or enforce any right or provision of these Terms and Conditions does not constitute a
waiver of such right or provision, which will still be available to the Company.
d. The provisions of these Terms and Conditions are independent of and severable from each other. If any provision is found to
be invalid or unenforceable for any reason, that provision shall be deemed modified to the extent necessary to make it valid and
operative, or if it cannot be so modified, eliminated, and the remainder of these Terms and Conditions shall continue in full
force and effect as if these Terms and Conditions had been signed with the invalid portion so modified or eliminated.
e. These Terms and Conditions and your relationship with the Company under these Terms and Conditions will be governed by
the laws of the State of Israel without regard to its conflict of laws provisions. You and the Company agree to submit to the
exclusive jurisdiction of the courts located within the Tel-Aviv district, Israel, to resolve any legal matter arising from these
Terms and Conditions.

ADDENDUM A PRIVACY POLICY


Essence Security International (E.S.I.) Ltd. ("Essence" or "we") is providing this Privacy Policy to inform you of our policies and
procedures regarding the collection, use and disclosure of information we receive when you do either of the following
("Services"):
(i) You download and use Essence's user interface application ((including any updates and/or upgrades and/or patches
thereto) (the "Application") for monitoring and/or controlling Essence Security systems, control systems or any part thereof
(the "System") via one or more mobile phone, personal computer, tablet or any other device or application interface that you
own and/or use and/or hold and/or control (each, a "Device"), which may enable access to third parties services and
applications; or,
(ii) You visit the Essence website at www.essence-grp.com (the "Site").
By downloading or using the Application or by entering the Site, you fully understand and unambiguously consent to the
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collection and processing of such information and to the terms of this Privacy Policy. If you do not agree to the terms of this
Privacy Policy, you must not use the Application or Site.
This Privacy Policy may be amended or updated from time to time. If we make any material changes to this Privacy Policy, we will
post a notice of these changes on our website and in this Privacy Policy. You are advised to consult this Privacy Policy regularly
for any changes.
Information Collection
Personally Identifiable Information
In the course of using the Services, we might ask you to provide us with certain personally identifiable information that can be
used to contact or identify you ("Personal Information"). Personal Information may include, but is not limited to, your name,
country of residence, email address and website address.
Non-Personally Identifiable Information
When you use the Services (whether such use is performed on the System or a Device, on the Site or on a website of one of our
partners or other third parties), we collect information regarding your use of the Services, and information that your browser
sends whenever you visit a site or online service, including, without limitation, your computer's Internet Protocol (IP) address,
browser type, the web page you were visiting before, and information for which you search.
When you use a widget or any other tool offered by us, whether on the System or a Device, on the Site or on a third party
website, including a website owned or operated by you, we may record data related to that activity, the deployment of the
widget or tool and any other account related data.
Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's
hard disk for record-keeping purposes. You can instruct your browser, by changing its options, to stop accepting cookies or to
prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able
to use all portions of the Site or all functionality of the Services.
We may present links in a format that enables us to keep track of whether these links have been followed.
Third Party Sites
This Privacy Policy applies only to Services provided on the System or a Device under your control, or on the Site. The Site may
include links and references to the websites of others or third party advertises. These other sites may place their own cookies or
other files on your computer, collect data or solicit personal information from you. Other websites follow different rules
regarding the use or disclosure of the Personal Information that you submit. We encourage you to read the privacy policies and
other terms of the other websites. We do not review, approve, monitor, endorse, warrant, or make any representations with
respect to such websites. In no event will we be responsible or liable, directly or indirectly, to anyone for any loss or damage
arising from such sites, including without limitation for your use of such website and for any information submitted by you, or
otherwise collected by such websites.
1. Our Policy towards Children
We do not knowingly collect personally identifiable information from children under the age of 18. If a parent or guardian
becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact
us at info@essence-grp.com. If we become aware that a child under 18 has provided us with Personal Information, we will delete
such information from our files.
2. Security
We are concerned with safeguarding your information. We employ a variety of safety measures designed to protect your
information from unauthorized access and disclosure. However, we cannot guarantee that your personal information or private
communications will always remain private and secure.

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3. International Processing or Transfer


Your information may be processed or transferred outside of your state, where the privacy laws may not be as protective as
those in your jurisdiction.
4. Disclosure
We reserve the right to disclose any information obtained by us, including but not limited to Personal Information and Non
Personally Identifiable Information, (i) if required by law or by any governmental authority; or (ii) in case of emergency; or (iii)
to a successor entity in connection with a merger, acquisition, bankruptcy or sale of all or substantially all of our assets.
5. Contacting Us
If you have any concerns or questions about this Privacy Policy, please contact us at info@essence-grp.com.
Copyright 2015, Essence Security International (E.S.I.) Ltd., All rights reserved.

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Appendix C

Technical Specifications

The following are the technical specifications for the Hub and peripheral devices described in this User
Guide.

NOTE: The full part number is required when ordering components. Contact the
Essence Account Manager or Professional Services Personnel to receive the part
numbers.

WeR@Home Hub ES8000CP


Communication
Maximum RF range 600m (1968ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz
Ethernet and optional GSM/EDGE/2G/3G cloud communication

Security
Data Security 128-bit AES encryption
Unique electronic serial number

Power Consumption
100-240VAC to 5VDC Power Adapter/Charger and 3.7V/1.4Ah Li-polymer rechargeable backup
battery
Maximum five (5) hours battery life

Dimensions
Size: H: 40.8mm (1. 61in.), L: 141mm (5.55in.), W: 74.8mm (2.94in.)
Weight: 125 grams (0.27lbs.) + 35 grams (0.08lbs.) backup battery
LAN cable: UTP unshielded twisted-pair cable, maximum length 3 meters (10 feet)

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Environment
Storage Ambient Temperature range: -20oC +60oC (-4oF +140oF)
Operating Ambient Temperature range with battery: -5oC +50oC (+23oF +122oF)
Humidity: Up to 95% non-condensing

Certification

FCC

IC

Y4I-ES8000CP
YXG-ES8000GP

Comments
no cellular version

11061A-ES8000GP

cellular (3G) version

Camera Detector ES800IPD


Communication
Maximum RF range 500m (1640ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz
Data Security 128-bit AES encryption

Security
4G DragonFlyEye technology
Tamper Alarm when unit is tilted
Temperature compensation for the Motion Detector element
Optional up to 30Kg (66lb.) pet immune lens
Detection Range up to 12m (39.4ft.)

Image Capture
Captures color Motion-JPEG photos (up to 5 frames per second)
Resolution for comfort video: 320x240
Resolution for security video: 256x192

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Illumination (for night or in low-light) auto-activated super-bright white LED


Diagonal shooting angle: 67o
Camera Range up to 10m (32.8ft.)

Power Consumption
Three (3) AA-size alkaline batteries
One-year battery life
Optional 5VDC power adapter

Dimensions
Size: H: 60mm (2.36in.), L: 122.7mm (4.84in.), W: 58mm (2.36in.)
Weight: 160 grams (0.35lbs.) + 45 grams (0.1lbs.) batteries

Environment
Storage Ambient Temperature range: -20oC +50oC (-4oF +122oF)
Operating Ambient Temperature range with battery: 0oC +50oC (+32oF +122oF)
RF transmitter humidity: Up to 95% non-condensing

Certification

FCC

IC

Y4I-M800IPD

11061A-ES800IPD

Comments

Motion Detector ES800PIR


Communication
Maximum RF range 500m (1640ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz
Data Security 128-bit AES encryption

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Security
4G DragonFlyEye technology
Tamper Alarm
Temperature compensation for the Motion Detector element
Optional up to 30 Kg (66lb.) pet immune lens
Detection Range up to 12m (39.4ft.)

Power Consumption
Two AA-size alkaline batteries
Three-year battery life

Dimensions
Size: H: 50mm (1.97in.), L: 114mm (4.49in.), W: 60mm (2.36in.)
Weight: 90 grams (0.2lbs.) + 30 grams (0.07lbs.) batteries

Environment
Storage Ambient Temperature range: -20oC +50oC (-4oF +122oF)
Operating Ambient Temperature range with battery: 0oC +50oC (+32oF +122oF)
RF transmitter humidity: Up to 95% non-condensing

Certification

FCC

IC

Y4I-M800PIR

11061A-ES800PIR

Comments

Door/Window Sensor ES800MGL


Communication
Maximum RF range 500m (1640ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz

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Data Security 128-bit AES encryption

Power Consumption
One AA-size alkaline battery
Maximum two-year battery life

Dimensions
Detector
Size H: 25mm (0.98in.), L: 72mm (2.83in.), W: 30mm (1.18in.)
Weight 25 grams (0.55lbs.) + 15 grams (0.33lbs.) battery
Magnet
Size H: 18mm (0.71in.), L: 52mm (2.05in.), W: 24mm (0.94in.)
Weight 25 grams (0.55lbs.)

Environment
Storage Ambient Temperature range: -20oC +50oC (-4oF +122oF)
Operating Ambient Temperature range with battery: 0oC +50oC (32oF +122oF)
RF transmitter humidity: Up to 95% non-condensing

Certification

FCC

IC

Y4I-M800MGL

11061A-ES800MGL

Comments

Siren ES800SRN
Communication
Maximum RF range 500m (1640 ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz
Data Security 128bit AES encryption

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Security
Tamper Alarm if removed from back bracket

Power Consumption
Four AA-size alkaline batteries
Two-year battery life

Dimensions
Size: H: 39mm (1.54in.), Diameter: 120mm (4.72in.).
Weight: 150 grams (0.33lbs.) + 100 grams (0.22lbs.) batteries

Environment
Storage Ambient Temperature range: -20oC +50oC (-4oF +122oF)
Operating Ambient Temperature range with battery: 0oC +50oC (32oF +122oF)
RF transmitter humidity: Up to 95% non-condensing

Certification

FCC

IC

Y4I-M800SRN

11061A-ES800SRN

Comments

Remote Control ES800KF


Communication
Maximum RF range 600m (1968ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz
Data Security 128-bit AES encryption

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Power Consumption
One 3V CR2450 lithium battery
Three-year battery life

Dimensions
Size: H: 12.3mm (0.48in.), L: 87.3mm (3.44in.), W: 61mm (2.40in.)
Weight: 25 grams (0.055lbs.) including the battery

Environment
Storage Ambient Temperature range: -10oC +55oC (14oF +131oF)
Operating Ambient Temperature range with battery: -5oC +55oC (23oF +131oF)
Humidity: Up to 95% non-condensing

Certification

FCC

IC

Y4I-M801EKFB

11061A-ES800KFB

Comments

Tag Reader ES800TR


Communication
Maximum RF range 500m (1640ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz
RFID band: ISO 14443A/MiFare, 106kbps, 13.56MHz
Data Security 128-bit AES encryption

Security
Tamper Alarm when detached from wall

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Power Consumption
Three AA-size alkaline batteries (Reader only)
One year battery life

Dimensions
Reader
Size: H: 27.6mm (1.09in.), L: 97.8mm (3.85in.), W: 97.8mm (3.85in.)
Weight 135 grams (0.3lbs.) + 45 grams (0.1lbs.) batteries
Tag
Size: H: 9.9mm (0.39in.), L: 46.7mm (1.84 in.), W: 33.4mm (1.31in.)
Weight 10 grams (0.02lbs.)

Environment
Storage Ambient Temperature range: -20oC +50oC (-4oF +122oF)
Operating Ambient Temperature range with battery: 0oC +50oC (+32oF +122oF)
RF transmitter humidity: Up to 95% non-condensing

Certification

FCC

IC

Comments

YXG-ES800TR5

11061A-ES800TR5

(In lab.)

Flood Detector ES800FL


Communication
Maximum RF range 500m (1640ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz
Data Security 128-bit AES encryption

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Power Consumption
One AA-size alkaline battery
Two-year battery life

Dimensions
Transmitter
Size H: 29.2mm (1.15in.), L: 71.9mm (2.83in.), W: 24.6mm (0.97in.)
Weight 25 grams (0.55lbs.) + 15 grams (0.33lbs.) battery
Detector
Size H: 22.4mm (0.88in.), D: 49.9mm (1.96in.)
Weight 25 grams (0.55lbs.)
Cable length 30cm (11.8in.)

Environment
Storage Ambient Temperature range: -20oC +50oC (-4oF +122oF)
Operating Ambient Temperature range with battery: 0oC +50oC (32oF +122oF)
RF transmitter humidity: Up to 95% non-condensing

Certification

FCC

IC

Comments

YXG-ES800FL

11061A-ES800FL

(In lab.)

Smoke Detector ES800SK


Communication
Maximum RF range 500m (1640ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz
Data Security 128-bit AES encryption

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Safety
Tamper alarm
Mechanism prevents installation without battery
Alarm operates even if the Hub is not functional Safety Spec

Power Consumption
Two AA-size alkaline batteries
Over two years battery life

Dimensions
Size: H: 46.7mm (1.84in.), Diameter: 135mm (5.32in.)
Weight 210 grams (0.46lbs.) including batteries

Environment
Storage Ambient Temperature range: -20oC +50oC (-4oF +122oF)
Operating Ambient Temperature range with battery: 0oC +50oC (32oF +122oF)
RF transmitter humidity: Up to 85% non-condensing

Certification
EN14604

FCC

IC

YXG-ES800SK

11061A-ES800SK

Comments

Universal Transmitter ES800UT


Communication
Maximum RF range 500m (1640ft.) open air
ECOP bi-directional radio protocol
Modulation and Frequency: DSSS, 2.4GHz
Data Security 128-bit AES encryption

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Power Consumption
One AA-size alkaline battery
Two-year battery life

Dimensions
Size: H: 29.3mm (1.15in.), L: 71.9mm (2.83in.), W: 24.6mm (0.97in.)
Weight 25 grams (0.55lbs.) + 15 grams (0.33lbs.) battery
Cable length 30cm (11.8in.)

Environment
Storage Temperature:-20oC +50oC (-4oF+122oF)
Operating Ambient Temperature range with battery: 0oC +50oC (32oF +122oF)
Humidity: Up to 95% non-condensing

Certification

FCC

IC

Comments

YXG-ES800UT

11061A-ES800UT

(in lab.)

HD Camera ES800HDC
NOTE: The availability of the HD Camera option is based on your specific customer
engagement model.

Communication
WiFi: 802.11 b/g/n
Ethernet: One 10 / 100 Mbps RJ-45
Supports Protocols: TCP/IP<DNS,SMTP,FTP,HTTP, etc.
WiFi setting using WPS button
Remote firmware update

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Technical Specifications

Mini USB Port


Modulation and Frequency: DSSS, 2.4GHz
Data Security 128-bit AES encryption

Security
Privacy button (with LED)
Video is encrypted from camera to Mobile Application / Hub

Image Capture
WiFi HD (720p) IP Camera
View live video stream in HD/SD using the mobile app
Privacy button (with LED)
Manual focus on the lens
Indoor use
Installation on a flat surface or a wall

Video
Auto Exposure Control
Auto White Balance
Auto gain Control
Image Compression Format: H.264/MPEG4/MJPEG

Audio
2-way audio / Built-in MIC / Built-in Speaker

Image Sensor and Lens


1Mp with max resolution of 1280x800
Max resolution: HD/Standard (HD= 1280 x 800, Standard = 640x400)
Frame rate: up to 25 fps
Board lens: f=2.9mm, F=2.2
Image compression: H.264 (high quality and efficient BW consumption)

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Technical Specifications

0 Lux (with illumination led), 1 Lux (without led)


Multiple-resolution: 80x60 to 640x480 VGA color CMOS camera
Diagonal shooting angle: 67o
Shooting Range up to 10m (32.8ft.)

Power Consumption
Power Supply: DC 12V/1A

Dimensions
Length: 33 mm
Width: 69 mm
Height: 103 mm

Environment
Operating Temperature : 0C ~ 50C ( 32F~122F )
Operating Humidity : 10% ~ 80%

Z-Wave Extender ES800ZWD


Communication
Maximum RF range 500m (1640ft.) open air
Z-Wave bi-directional radio protocol (onboard)
Frequency: 868.4/908.4/921.4MHz
Bit Rate: 9.6/40kbps

Security
Data Security 128-bit AES encryption
Unique electronic serial number

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Dimensions
Z-Wave controller: H: 5mm (0.2in.), L: 58mm (2.28in.), W: 24mm (0.94in.)
Cable length: 15cm (5.9in.)
Z-Wave controller: 10 grams (0.03lb.)

Environment
Storage Temperature: -20oC +50oC (-4oF+122oF)
Operating Ambient Temperature range: 0oC +50oC (+32oF +122oF)
Humidity: Up to 95% non-condensing

Certification

FCC

IC

YXG-ES800ZWD

11061A-ES800ZWD

WeR@Home System User Guide

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333

Required Installation Equipment

Appendix D

Required Installation Equipment

Table 35 below describes the equipment required to complete the WeR@Home System installation. The
equipment is included in the WeR@Home kit along with the Hub and components provided by the
Service Provider.

Product
LAN Cable

Power Adapter

Description
Local Area Network (LAN) cable (Category 5).
A twisted-pair cable for carrying the wired data
communication signals. The cable is used for
connecting the Hub to an Internet port via a
switch, router, etc.
A Universal Switching adapter that converts AC
power voltage into DC power required by the
Hub. The adapter includes an electrical cord with a
mini-USB connector, providing the Hub with the
power required for proper operation.

Square Battery Pack


Essence
MCBT05001

The 3.7VDC, 1400mAh Lithium Polymer


rechargeable battery. This is the backup power
source for the Hub in case of a power shortage.

Coin Battery

Power source for the Remote Control.

Table 35: Required Installation Equipment

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This equipment is needed for maintenance of the peripherals.


You can find the use for this equipment in the following sections:
The LAN cable See section 3.2 on page 25 for installing the Hub.
The Power Adapter
See section 20.2 on page 298 for how the Power Adapter is involved with the process of
replacing the Hub backup battery.
See section 18.2 on page 264 for how the Power Adapter is involved with the process of
Installing the Z-Wave Controller.
Coin Battery
See section 8.3 on page 171 for how to install the battery in the Remote Control device.
See section 20.7 on page 304 for how to replace the battery in the Remote Control device.
Square Battery Pack
See section 3.2 on page 25 for how to install the backup battery in the Hub.
See section 20.2 on page 298 for how to replace the backup battery in the Hub.
Table 36 below defines all the technical data about the batteries tested and approved by Essence for the
devices included in the WeR@Home System.

Device
Remote Control
Siren
Motion Detector
Camera Detector
Door/Window
Sensor
Tag Reader
Smoke Detector
Flood Detector
Universal
Transmitter

Essence Part
No.
ES800KFB
ES800SRN
ES800PIR
ES800IPD
ES800MGL
ES800TR5
ES800SK
ES800FL
ES800UT

Quantity

Voltage

Type

Chemistry

Approved Manufacturer

Committed Lifetime

1
4
2
3
1

3V
1.5V
1.5V
1.5V
1.5V

CR2450
AA
AA
AA
AA

Lithium
Alkaline
Alkaline
Alkaline
Alkaline

Energizer, Duracell, GP
Energizer, Duracell, GP
Energizer, Duracell, GP
Energizer, Duracell, GP
Energizer, Duracell, GP

Maximum: 3 years
Maximum: 2 years
Maximum: 3 years
Maximum: 1 year
Maximum: 2 years

3
2
1
1

1.5V
1.5V
1.5V
1.5V

AA
AA
AA
AA

Alkaline
Alkaline
Alkaline
Alkaline

Energizer, Duracell, GP
Energizer, Duracell, GP
Energizer, Duracell, GP
Energizer, Duracell, GP

Maximum: 1 year
Maximum: 2 years
Maximum: 2Years
Maximum: 2 years

Table 36: Battery Specifications

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335

Screws and Dowels

Appendix E

Screws and Dowels

Except for the Hub and the Remote Control, as well as the Z-Wave Extender, all WeR@Home devices
have the option to be installed with screws.
Table 37 below is a summary of Essence recommendations regarding these optional parts.

Product
Camera Detector
Motion Detector
Door/Window Sensor
Siren
Tag Reader
Flood Detector
Smoke Detector

Universal Transmitter
HD Camera*

Components

Quantity
per
Device

Screw Type

Dowel Type

Philips Cross Recessed


Flat Countersunk Head
screws type DIN7892C
ST3.5x32

Plastic Series 108


Dowels Drill Hole
Diameter 5mm length
25mm

2-4
2-4
Transmitter
Magnet
3
4
Transmitter
Sensor
2-4

2
2

Table 37: Screws and Dowels

* - The availability of the HD Camera option is based on your specific customer engagement model.

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WeR@Home Web Application Icons

WeR@Home Web Application Icons

Appendix F

The devices in the WeR@Home Web Application are represented by icon images. The icon images are
enhanced with properties that depict their status.
Basic Device Icons: See Table 38 below.
Z-Wave Devices: See Table 39 on page 338.
Colored Device Icons: See Table 40 on page 338.
Combined Device Icons: See Table 41 on page 339.
Table 38 below shows the icon images for the devices and other objects presented in the WeR@Home
Web Application.
WeR@Home Hub

Remote Control

Camera Detector

Siren

Motion Detector

Door/Window Sensor

Flood Detector

Smoke Detector

Tag Reader

Tag

Universal Transmitter

Z-Wave Extender

Master User

Standard User

HD Camera
Note: The availability of the HD Camera
option is based on your specific customer
engagement model.
Table 38: Device Icons in the WeR@Home Web Application

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WeR@Home Web Application Icons

Table 39 below shows three (3) device icons used to represent the Z-Wave devices in the Smart Home
and Scenarios pages:

Z-Wave device type Door Lock

Z-Wave device type Switch or Dimmer

Z-Wave device type Thermostat

Z-Wave Extender (dongle)

Table 39: Device Icons for Z-Wave devices

The device icons are altered by additional properties to represent the status of the device. The Icon color
can change according to the reported event/status of the device. For example, a device icon is displayed
as Red following a reported Tamper event.
Table 40 below shows a list of altered device icons with the respective status explanation.

APN failure

APN restored

Broken (Connection Lost)

Connection restored

Low battery

Low Connection

Battery FULL event

Battery NORMAL event

Battery LOW event

Battery CRITICAL event

Battery DEAD event

Warning (i.e. tamper, power failure, etc.)


Table 40: Colored Device Icons

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The status of a device can be presented by the combination of the device icon and an additional icon, as
shown in Table 41 below.

Door/Window Sensor CLOSED

Door/Window Sensor OPENED

Power failure

Power restored

Universal Transmitter CLOSED

Universal Transmitter OPENED

Table 41: Combined Presentation of Device Icons

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339

Maximum System Configuration

Appendix G

Maximum System Configuration

The WeR@Home System is designed to accommodate a maximum number of peripheral devices that can
be configured in a single WeR@Home System.
The WeR@Home Hub can support up to a total of 64 devices as detailed in Table 42 below:

Essence
P/N

Number of devices

Camera Detector
Motion Detector
Door/Window Sensor
Siren
Remote Control
Tag Reader
Smoke Detector
Flood Detector
Universal Transmitter
Z-Wave Extender
HD Camera*
Users

ES800IPD
ES800PIR
ES800MGL
ES800SRN
ES800KFB
ES800TR
ES800SK
ES800FL
ES800UT
ES800ZWD
ES800HDC

Up to 8
Up to 64 total Security
Up to 64 total Security
Up to 3
Up to 8
Up to 8 in total Security. Up to total of 8 Tags
Up to 16 (total Safety)

Safety
Devices

Item

One (1) Controller and up to 232 Z-Wave devices


No Limit Not Connected to Hub
Up to 32 (out of which two are designated as Master users, where 1 is a
MUST)

Table 42: Maximum System Configuration

* - The availability of the HD Camera option is based on your specific customer engagement model.
Total number of supported peripheral devices is dependent on the number of other peripheral devices
already installed in the system.
For example:
If there are two Sirens installed in the WeR@Home System, the Hub can accommodate only 62
more devices.
If there are four Motion Detectors and two Remote Control devices installed in the WeR@Home
System, only 58 more devices can be installed in the system.

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NOTE: Only one Hub is supported per WeR@Home System installation.

Out of the 32 possible Users, the WeR@Home System designates up to two (2) Master Users. Master
Users are granted privileges to change the system setup, such as:
Add a device
Remove a device
Add a user
Remove a user
A minimum of one Master User must be defined to allow the initial setup and control of the WeR@Home
System.
For more information about managing users, see section 19.4 on page 293.

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341

Port Checking

Appendix H

Port Checking

To check the availability of port 43001, perform the following steps:


1. Click the Start button.
2. Click the Run menu option.
3. Type: cmd in the command box.

Figure 273: Enter the COMMAND mode


4. Press the Enter key.
The Terminal window appears.

Figure 274: COMMAND Window (cropped)


5. Type telnet wersys.com 43001 in the command line.

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Port Checking

Figure 275: Telnet Search Command


6. Press the Enter key.
If the port check is successful, a blank window appears.

Figure 276: Telnet Blank Window


If the port check is not successful, an error message appears.
This means that port 43001 is blocked and needs to be opened on the router.
To unblock the port, refer to the router's configuration documentation.

NOTE: For Windows 7, make sure the Telnet feature is enabled. For information
about enabling the Telnet feature, see Appendix I below.

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343

Enable Telnet Feature in Windows 7 and 8

Appendix I

Enable Telnet Feature in Windows 7 and 8

Perform the following steps to enable the Telnet feature:


1. Click the Start button.
2. Click the Hub menu option.
3. Click the Programs and Features icon.
4. Click the Turn Windows features on or off menu option.
The Turn Windows features on or off dialog window will open.

NOTE: If prompted for an administrator password or confirmation, type the


password and/or confirm the action.
5. Mark the checkbox next to the Telnet Client feature.

Figure 277: Telnet Client Enable


6. Click the

button.

The Telnet feature is enabled.

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Owners Records

Appendix J

Owners Records

Table 43 below is a worksheet for the End User who is the WeR@Home System owner to record a list of all
the vital information required for installation of the WeR@Home System.

Numbered
Item
1

Item

Data

Hub Serial Number

User Email

User Password

User Name

User Mobile Phone Number

User Code for WeR@Home Mobile


Application

APN Name

APN User

APN Password

10

SIM-Card Telephone Number

Table 43: Owners Records

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