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ARIA SOHO

Quick Start Guide

ARIA SOHO Quick Start Guide

Table of Contents

1 SYSTEM OVERVIEW ........................................................................................... 1


1.1 System Connection Diagram ........................................................................................... 1
1.2 System Components......................................................................................................... 2

2 INSTALLATION .................................................................................................... 3
2.1 KSU Installation ................................................................................................................. 3
2.1.1 Unpacking ................................................................................................................................. 3
2.1.2 Opening and Closing the Front Cover...................................................................................... 4
2.1.3 Frame Ground Connection ....................................................................................................... 5
2.1.4 External Backup Battery Installation......................................................................................... 5
2.1.5 KSU Mounting ........................................................................................................................... 6

2.2 Board installation .............................................................................................................. 7


2.3 MBU (Main Board Unit) ..................................................................................................... 7
2.3.1 Modular Jack (MJ1 MJ3) Pin Assignment............................................................................. 9
2.3.2 Switch 1 Functions.................................................................................................................. 10

2.4 Installation of the CO Line & Extension Board ............................................................ 11


2.4.1 CHB308 (3 CO Line and 8 Hybrid Interface Board) [not available in AR-CKSU].................. 11
2.4.2 CSB316 (3 CO and 16 SLT Interface Board) [not available in AR-CKSU]............................ 12
2.4.3 SLIB8 (8 SLT Interface Board) [not available in AR-CKSU] .................................................. 13

2.5 Other Board Installation ................................................................................................. 14


2.5.1 VMIU / AAFU (Voice Mail Interface Unit /Auto Attendant Function Unit)............................... 14
2.5.2 LANU (LAN Interface Unit) ..................................................................................................... 14
2.5.3 MODU (Modem Function Unit) ............................................................................................... 15
2.5.4 DPU2 (Two Door Phone Unit) ................................................................................................ 15
2.5.5 CMU50PR (Call Metering-50Hz and Polarity Reversal Detection Unit) ................................ 16

2.6 Terminal Connection and Wiring Method..................................................................... 17


2.6.1 DKT/DSS Connection ............................................................................................................. 17
2.6.2 SLT Connection ...................................................................................................................... 17
2.6.3 Connecting Additional Terminals............................................................................................ 18

3 STARTING THE ARIA SOHO ............................................................................ 19


3.1 Before Starting the ARIA SOHO System ...................................................................... 19
3.2 Basic Programming ........................................................................................................ 19
3.2.1 DKT Admin Programming....................................................................................................... 19
3.2.2 How to enter the Admin Programming Mode ......................................................................... 21
3.2.3 Pre-Programming.................................................................................................................... 22

3.3 How to get incoming Call ............................................................................................... 28


3.3.1 Ring Assignment to Station .................................................................................................... 28
3.3.2 DISA(Direct Inward System Access)...................................................................................... 29
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ARIA SOHO Quick Start Guide


3.3.3 VMIU Recording for DISA....................................................................................................... 30
3.3.4 Attendant Assignment............................................................................................................. 30

3.4 How to access outgoing Call ......................................................................................... 31


3.5 Call Transfer..................................................................................................................... 32
3.6 Pickup (Direct/Group) ..................................................................................................... 33
3.6.1 Direct Pickup ........................................................................................................................... 33
3.6.2 Group Pickup .......................................................................................................................... 33
3.6.3 Programming for Pickup Group .............................................................................................. 34

3.7 INT MOH Type.................................................................................................................. 34

4 TROUBLESHOOTING ........................................................................................ 35

II

ARIA SOHO Quick Start Guide

1 SYSTEM OVERVIEW
1.1 System Connection Diagram

ARIA SOHO Quick Start Guide

1.2 System Components


BASIC KSU
ITEM
KSU
PSU
Main Board

OPTION BOARD

DESCRIPTION
Key Service Unit
Power Supply Unit
Main Board Unit (3CO, 8DKT/1DKT and 7SLT)
CO Line and DKT/SLT interface boards (CHB308,
CSB316, SLIB8)
VMIU, AAFU, LANU, MODU, DPU2, CMU50PR can
be installed
3CO Lines and 8 Hybrid Interface Board
Call Metering (50Hz) and Polarity Reversal Detection
Unit (3 channels)
3 CO Lines and 16 SLT Interface Board
Call Metering (50Hz) and Polarity Reversal Detection
Unit (3 channels)
8 SLT Interface Unit Installed on CSB316 as a default
8 SLT Interface Board
Voice Mail Interface Unit, 4 channels
Auto Attendant Function Unit, 4 channels
LAN Interface Unit (10 base-T only)
MODEM unit (33Kbps)
2 Door Phone interface Unit
Call Meeting (50Hz) and Polarity Reversal Detection
Unit (3 channels)

MBU
CO and Extension Boards
Other Boards

CO Line and
Extension
Boards
[not
available in
AR-CKSU]

CHB308
CMU50PR
CSB316
CMU50PR
SLU8

Other
Boards

SLIB8
VMIU
AAFU
LANU
MODU
DPU2
CMU50PR

ARIA SOHO Quick Start Guide

2 INSTALLATION
2.1 KSU Installation
2.1.1 Unpacking
Open the box and verify that the items shown in Figure 2.1 are included:

Key service unit


Mounting template

CD manual

Quick Start Guide

Battery cable

Power cord

Tie cable

Anchor plug

Screw

FIGURE 2.1 CARTON CONTENTS

Fuse

ARIA SOHO Quick Start Guide

2.1.2 Opening and Closing the Front Cover


2.1.2.1 Opening the Front Cover
1. Open the Cord cover and turn the screws counter-clockwise to loosen as shown in Figure 2.2.
2. Lift the front cover in the direction of the arrow as shown.

FIGURE 2.2 OPENING THE FRONT COVER

2.1.2.2 Closing the Front Cover


1. Insert the front cover into the slot on the KSU.
2. Then put the front cover down on the KSU in the direction of the arrow.
3. Turn the screws clockwise to tighten and close the Cord Cover.
4

ARIA SOHO Quick Start Guide

2.1.3 Frame Ground Connection


It is very important that the frame of the ARIA SOHO System is grounded:
1. Turn the grounding screw counter clockwise to loosen, as shown in Figure 2.3.
2. Insert the grounding wire and tighten the screw.
3. Then connect the grounding wire to an appropriate ground source (refer to Caution).

To earth
FIGURE 2.3 GROUNDING THE KSU
CAUTION
For ground wire, green-and-yellow insulation is required and the cross-sectional area of the conductor
must be more than UL 1015 AWG#18 (1.0mm)). It is recommended that the ground wire is shorter than
1m (3.28ft). We do not provide the ground wire.

2.1.4 External Backup Battery Installation


In case of power failure, the external backup batteries automatically maintain uninterrupted power for the ARIA SOHO
System. The external batteries must provide 24V DC; this is generally accomplished by connecting two 12V batteries
in a series arrangement as shown:

FIGURE 2.4 EXTERNAL BACKUP BATTERY INSTALLATION


CAUTION
It is recommended to use an external backup battery fuse (5A @250V) between the battery and the
System.
Recommended battery capacity is 24V/10AH MF; the ARIA SOHO System should be able to operate
more than 3 hours with batteries that are in good condition.
Carefully check the battery polarity with cable colors (Red and Blue) when connecting the battery to the
System.
5

ARIA SOHO Quick Start Guide

2.1.5 KSU Mounting


1. Install 3 anchor plugs in the wall using the mounting template included for accurate placement
(Figure 2.5).
2. Insert the 3 included screws to 3 anchor plugs.
3. Hook the KSU onto the screws, making sure that the System slides down securely (Figure 2.6).

FIGURE 2.5 MOUNTING TEMPLATE

FIGURE 2.6 KSU WALL MOUNTING


NOTE Be careful not to drop the KSU.
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ARIA SOHO Quick Start Guide

2.2 Board installation


To install the Board, perform the following Steps:
1. Before inserting the Board, remove the dummy slot as shown in #1 of Figure 2.9.
2. Holding the board as shown in #2 of the diagram, carefully insert the Board in the direction of the
arrow so that the Board securely engages with the connector (CN2) on the main board (#3).

FIGURE 2.7 BOARD INSTALLATION


CAUTION
Power must be turned OFF before board installation.
Insert boards carefully to avoid bending connector pins (male pins on MBU) and board damage from
power shortage caused by misaligning.

2.3 MBU (Main Board Unit)


The Main Board Unit (MBU) controls communication between the peripheral interfaces, supervises all resources in
the system, controls the gain adjustment of the PCM signal, generates the System tones, and manages System call
processing.

FIGURE 2.8 MBU


NOTE When AC Power was failed, the last SLT port on MBU will be connected to CO1 automatically.
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ARIA SOHO Quick Start Guide


The MBU is installed in the KSU and provides various kinds of connectors RJ11 modular jacks for the connection of
peripheral boards and miscellaneous functions (refer to Figure and Table).

FIGURE 2.9 MBU CONNECTION PORTS

CONNECTOR, MODULAR JACK AND SWITCH FUNCTIONS


SWITCH/CONNECTOR
CN1
CN2
CN3
CN4
CN5
CN9 & CN10
CN13
CN6
CN7
CN8
MJ1
MJ2
MJ3
MJ4
PJ1 (Red)
PJ2 (Blue)
SW1
SW2
SW3

FUNCTIONS
KSU Connection
CO and Extension Board(CHB308/CSB316/SLIB8) installation
LANU Installation
MODU Installation
VMIU/AAFU Installation
CMU50PR Installation
DPU2 Installation
JTAG Port for Emulator
PSU Connection (+5V, -5V, +30V)
RS-232C Port Connection
3 CO Lines Connection
8 DKTs or 1 DKT and 7 SLTs Connection
Alarm Sensor and External Relay Contact
USB Connection(USB Type B Connector)
External MOH Connection
External PAGE Connection
4 Poles DIP Switch for Software Usage
Lithium Battery ON/OFF Switch for Memory and RTC Back Up
System Reset Button

REMARK
50Pins
50Pins
32Pins
20Pins
32Pins
6 & 8Pins
16Pins
For Test
7Pins
9Pins
3Arrays
8Arrays
1Array
Slave Mode

Default = All ON
Default = OFF

ARIA SOHO Quick Start Guide

2.3.1 Modular Jack (MJ1 MJ3) Pin Assignment


2.3.1.1 MBU MJ1 (CO)
MBU MJ11,2,3
Connector

PIN Number

RJ11

NO

Signal Name

1,2
3,4
5,6

N/A
CO-T, CO-R
N/A

2.3.1.2 MBU MJ2 (Extension)

CONNECTOR
RJ11

CONNECTOR
RJ11

MBU MJ2-1 (DKT ONLY)


PIN NUMBER
NO
1
2
3,4
5
6

SIGNAL NAME
N/A
DKT-T
Reserved
DKT-R
N/A

MBU MJ22,3,4,5,6,7,8
PIN NUMBER
NO
1
2
3,4
5
6

SIGNAL NAME
N/A
DKT-T
SLT-T, SLT-R
DKT-R
N/A

NOTE When installing DKT or SLT on Hybrid Ports, (MJ2-2,3,4,5,6,7,8), keep the above pin assignment.
Otherwise the DKT or SLT will not operate normally.

TERMINAL DKT
CONNECTOR

PIN NUMBER

RJ11

NO
1
2
3,4
5
6

SIGNAL NAME
N/A
RING
Reserved
TIP
N/A

NO

SIGNAL NAME

1,2
3,4
5,6

N/A
TIP, RING
N/A

TERMINAL SLT
CONNECTOR

PIN NUMBER

RJ11

ARIA SOHO Quick Start Guide

2.3.1.3 MJ3 Pin Assignment (Alarm Detection and Relay Contact)


MJ3
CONNECTOR

PIN NUMBER

NO
1
2
3
4
5
6

RJ11

CONNECTOR
USB Type B

SIGNAL NAME
N/A
ALARM-T
ALARM-R
Relay-T
Relay-R
N/A

MJ4 PIN ASSIGNMENT (USB)


PIN NUMBER
NO
1
2
3
4

SIGNAL NAME
External Power (+5V)
DD+
GND

2.3.2 Switch 1 Functions


SWITCH
1-1
1-2
1-3
1-4

FUNCTION
Administration Programming Access
Command/Event Trace (Software Testing)
Simplified Message Desk Control (SMDI Voice Mail)
Database Default on Power Up

OFF

ON (DEFAULT)

Disable
Enable
SMDI ON
Disable

Enable
Disable
SMDI OFF
Enable

Before programming the System, switch 1-4 should be ON and then power cycle OFF and ON to initialize the default
System database. Once the database has been initialized, switch 1-4 should be placed in the OFF position to protect
the database.
After putting the SW2 lithium battery switch ON to protect the RAM/RTC data, install the option boards to the MBU.
NOTE

The SW2-DIP switch should be turned ON to protect the System database in case of power failure.
As needed, replace the batteries with the same or equivalent type recommended by the manufacturer; the
System will not function normally if the battery is incorrectly replaced.
Be sure to dispose of used batteries according to manufacturer instructions and/or local government
regulations.
The 4th pole of SW1 should be OFF to protect the features being programmed in Admin programming after
the System power up and initialization.

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ARIA SOHO Quick Start Guide

2.4 Installation of the CO Line & Extension Board


2.4.1 CHB308 (3 CO Line and 8 Hybrid Interface Board) [not available in AR-CKSU]
The CHB308 can be installed on the CHB308/CSB316/SLIB8 (CN2) connector of the MBU, and provides 3 CO/PBX
Loop Start CO Line interfaces that support Pulse/DTMF signaling. Each interface contains ring and loop current
circuits, A/D and D/A conversions, and pulse signaling circuitry.

FIGURE 2.10 CHB308

2.4.1.1 Modular Jack (MJ1-MJ2) Pin Assignment


CHB308 MJ1 1,2,3
CONNECTOR

PIN NUMBER

RJ11

CONNECTOR
RJ11

NO

SIGNAL NAME

1,2
3,4
5,6

N/A
CO-T, CO-R
N/A

CHB308 MJ2 1,2,3,4,5,6,7,8 (EXTENSION)


PIN NUMBER
NO
1
2
3,4
5
6

SIGNAL NAME
N/A
DKT-T
SLT-T, SLT-R
DKT-R
N/A

2.4.1.2 Add-On Board CMU50PR(Call Metering-50 Hz & Polarity Reversal Detection unit)
The CMU50PR provides 3 channels Call Metering detection for 50Hz and provides 3 channels of Polarity Reversal
Detection for call metering. It can be installed on the MBU, CHB308, or CSB316.

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ARIA SOHO Quick Start Guide

2.4.2 CSB316 (3 CO and 16 SLT Interface Board) [not available in AR-CKSU]


The CSB316 can be installed on the CHB308/CSB316/SLIB8(CN2) connector of the MBU.

FIGURE 2.11 CSB316

2.4.2.1 Modular Jack Pin Assignment


CSB316 MJ1 1,2,3
CONNECTOR

PIN NUMBER

RJ11

NO

SIGNAL NAME

1,2
3,4
5,6

N/A
CO-T, CO-R
N/A

CSB316 MJ2 1,2,3,4,5,6,7,8


PIN NUMBER
NO
RJ11
1
2
3,4
5
6
NOTE The CSB316 is shipped with 8 Terminal Blocks
CONNECTOR

FIGURE 2.12 TERMINAL BLOCK


12

SIGNAL NAME
N/A
SLT-T
SLT-T, SLT-R
SLT-R
N/A

ARIA SOHO Quick Start Guide


TERMINAL SLT
CONNECTOR

PIN NUMBER

RJ11

NO

SIGNAL NAME

1,2
3,4
5,6

N/A
TIP, RING
N/A

2.4.2.2 Add-On Board CMU50PR (Call Metering-50Hz and Polarity Detection Unit)
The CMU50PR provides 3 Call Metering Detection for 50Hz and provides 3 channels of Polarity Reversal detection
for call metering. It can be installed on the MBU, CHB308, or CSB316.

2.4.2.3 Add-On Board SLU8 (8SLT Interface Unit)


The SLU8 provides 8 SLT interfaces and can be installed on only the CSB316.
It can be installed on CSB316 only as a default when shipped.

2.4.3 SLIB8 (8 SLT Interface Board) [not available in AR-CKSU]


The SLIB8 can be installed on the CHB308/CSB316/SLIB8(CN2) connector of the MBU, and provides 8 possible SLT
interfaces. It can generate FSK signals for outgoing Caller ID; DTMF signals for outgoing Caller ID.

FIGURE 2.13 SLIB8

2.4.3.1 Modular Jack Pin Assignment

CONNECTOR
RJ11

SLIB8 MJ2 1,2,3,4,5,6,7,8


PIN NUMBER
NO
1
2
3,4
5
6

13

SIGNAL NAME
N/A
Reserved
SLT-T, SLT-R
Reserved
N/A

ARIA SOHO Quick Start Guide

2.5 Other Board Installation


2.5.1 VMIU / AAFU (Voice Mail Interface Unit /Auto Attendant Function Unit)
The Voice Mail Interface Unit (VMIU) can be installed on the VMIU/AAFU connector (CN5) of the MBU, and provides
the capability for System announcements, ACD/UCD announcements, and User Greetings.

FIGURE 2.14 VMIU

ITEM
Channel
Max Record Time:
System Greeting (system announcement)
User Record Time
Max. Number of User Voice Messages

VMIU DESCRIPTION
VMIU
4 Channels
125 Min.
25 Min.
100 Min.

AAFU
4 Channels
35 Min.
25 Min.
10 Min
800

NOTE User greetings are stored in Nand Flash memory and will not be lost by System power OFF or reset.
MBU SW1-4 and SW2 control the protection of recorded messages.

2.5.2 LANU (LAN Interface Unit)


LAN Interface Unit (LANU) should be installed on the LANU connector (CN3) of the MBU and provides 1 LAN port of
10 Base-T networking. RJ45 Modular Jack, MJ1 is used to interface with a Wide Area Network (WAN) or PC. Two
LEDs are provided to indicate the operational state of the LAN port.

FIGURE 2.15 LANU


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ARIA SOHO Quick Start Guide

2.5.3 MODU (Modem Function Unit)


MODU should be installed on the MODU connectors (CN4) of the MBU, and provides an analog modem connection.
It supports Bell, ITU-T, V.34, V.32BIS, V.90 Protocol at a speed rate of 300bps up to 33Kbps, and automatic rate
negotiation.

FIGURE 2.16 MODU

2.5.4 DPU2 (Two Door Phone Unit)


The Two Door Phone Unit (DPU2) should be installed on the DPU2 connector (CN13) of the MBU, and provides two
Door Phone interfaces and two Relay contacts for door opener.

FIGURE 2.17 DPU2

2.5.4.1 Modular Jack (MJ1-MJ2) Pin Assignment


CONNECTOR
RJ11

DPU2 MJ1 (DOOR PHONE)


PIN NUMBER
NO
1
2
3
4
5
6
15

SIGNAL NAME
N/A
DPH1-T
DPH1-R
DPH2-T
DPH2-R
N/A

ARIA SOHO Quick Start Guide


DPU2 MJ2 (RELAY CONTACT)
PIN NUMBER
NO
1
2
3
4
5
6

CONNECTOR
RJ11

SIGNAL NAME
N/A
Relay 1-T
Relay 1-R
Relay 2-T
Relay 2-R
N/A

TERMINAL LDP-DPB
CONNECTOR
Screw type

NO

SIGNAL NAME

1,2
3
4

External switch pole


TIP
RING

2.5.5 CMU50PR (Call Metering-50Hz and Polarity Reversal Detection Unit)


The Call Metering-50Hz and Polarity Reversal Detection Unit (CMU50PR) provides 3 Call Metering Detection circuits
for 50Hz and provides 3 channels of Polarity Reversal Detection for Call Metering or signaling. It can be installed on
MBU, CHB308 and CSB316.

FIGURE 2.18 CMU50PR

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ARIA SOHO Quick Start Guide

2.6 Terminal Connection and Wiring Method


2.6.1 DKT/DSS Connection
The following illustrates how to connect the DKT and the DSS to your System:

FIGURE 2.19 DKT CONNECTION

FIGURE 2.20 DSS INSTALLATION AND CONNECTION

CONNECTOR

PIN ASSIGNMENT
PIN NUMBER

RJ11

NO
1
2
3,4
5
6

SIGNAL NAME
N/A
RING
Reserved
TIP
N/A

2.6.2 SLT Connection


The following illustrates how to connect the SLT to your System:

FIGURE 2.21 SLT CONNECTION


PIN ASSIGNMENT
CONNECTOR

PIN NUMBER

RJ11

17

NO

SIGNAL NAME

1,2
3,4
5,6

N/A
TIP, RING
N/A

ARIA SOHO Quick Start Guide

2.6.3 Connecting Additional Terminals


The MBU provides connections for one external music source, one external page port, one relay contact, and an
alarm detection input monitor through the PJ1 (RED, External MOH) and PJ2 (BLUE, External Page) audio jack and a
MJ3 (RJ11 Modular Jack).

FIGURE 2.21 ADDITIONAL TERMINAL CONNECTION

2.6.3.1 External Music Source Wiring


The MBU accommodates one external music port through a PJ1 (RED) audio jack.

2.6.3.2 Relay Contacts


The MBU provide 1 relay contact that is used for loud bell or general purpose through pin No. 4-5 of MJ3.

2.6.3.3 External Paging Port wiring


The MBU supports one external paging port through a PJ2 (BLUE) audio jack.

2.6.3.4 Alarm Detection Wiring


The MBU provides an external alarm detection input, which can be used to transmit notification to extensions when
the external switch is closed or opened (programmable through Admin Programming). This alarm detection input is
provided through Pin No. 2-3 of MJ3.

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ARIA SOHO Quick Start Guide

3 STARTING THE ARIA SOHO


3.1 Before Starting the ARIA SOHO System
In preparation for programming, perform the following Steps:
1. The DIP switch (SW2) should be turned ON prior to installing the MBU to protect the System data in
case of power failure.
2. Check the DIP switch (SW1) of the MBU to All ON.
3. Plug the AC power cord into the ARIA SOHO System and AC outlet.
4. Program the Nation Code (PGM100) as applicable.
5. Reset the ARIA SOHO System.
6. Set the 4th pole (SW1) of the MBU OFF when the System operates normally, to protect
programmed features after System power-up and initialization.

3.2 Basic Programming


The ARIA SOHO System can be programmed to meet an individual customers needs. There are two ways to perform
Admin Programming:

PC Admin Refer to PC Admin Programming Manual


DKT In this manual, DKT (Station 100) Admin Programming is detailed.

3.2.1 DKT Admin Programming


All programming is done at Station 100 (Station Port #00) using the LDP-7224D Digital Key Telephone).
Additional programming stations may be assigned (113 - FLEX1), but only DKT can be active in the programming
mode at any one time.
When in programming mode, Station 100does not operate as a normal telephone, but instead works as a
programming instrument with all of the buttons redefined. The keys of the dial pad are used to enter the various data
fields to enter numerical information:

Flexible Buttons The 24 buttons located at the right side of the phone are used to indicate a
specific data field and to enter information.
Speed Button and * Key Are sometimes used to delete data, or to indicate the end of data
input.
Redial Button Could be used to delete one digit or character from the end of entered data or
characters.

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ARIA SOHO Quick Start Guide

3.2.1.1 Button Explanation of LDP-7224D


Figure 3.1 describes buttons and function keys. Refer to the LDP-7224D user Guide for detail operation.

FIGURE 3.1 DESCRIPTION OF LDP-7224D BUTTONS

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ARIA SOHO Quick Start Guide

3.2.2 How to enter the Admin Programming Mode


To enter Admin programming mode, perform the following Steps:
1. Lift the Handset.
OR
1. Press the [MON] button on the Admin Station (By default, station 100).
2. Press the [TRANS/PGM] button and dial * # (a confirmation tone should be heard).
3. Enter the Admin password if the password has been set; a confirmation tone should be heard
indicating that the Station is in Admin Programming mode.
4. Each program is accessed by pressing the [TRANS/PGM] button, the following should display:
ENTER PGM NUMBER
5. Dial the desired three-digit program number. If an error is made while entering data, the
[TRANS/PGM] button will return to the previous status.
NOTE To return to the previous state while Admin Programming, press the [CONF] button (clears the
temporary data fields).

3.2.2.1 Permanent Update Procedure


To accept changes while programming, perform the following Steps:
1. Press the [HOLD/SAVE] button when all changes have been entered to store the data permanently.
2. A confirmation tone should be heard when pressing the [HOLD/SAVE] button if all data was
entered correctly. If there were any errors in the entering of data, an error tone will be presented
and data will not be stored in the permanent memory.

3.2.2.2 How to reset the System


To reset the System, perform the following:
1. Enter [PGM] +450 then [FLEX] +15 and press the [HOLD/SAVE] button.

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ARIA SOHO Quick Start Guide

3.2.3 Pre-Programming
3.2.3.1 Location PGM Nation Code and Site Name (PGM100)
NOTE The 4th pole of the DIP switch (SW1) on the MBU must be turned ON.
Nation Code
To program the Nation Code at Admin programming mode:
1. Press the [TRANS/PGM] button + PGM number (100) + [FLEX1] + 7[Nation Code for CIS].
2. Press the [HOLD/SAVE] button to accept the change.
3. Now Rest ARIA SOHO to initialize Database for Nation.
4. Set the 4th pole (SW1) of the MBU OFF when the System operates normally, to protect
programmed features.
To Check nation, press [TRANS/PGM] + 7 2 (Programmed Nation will be displayed in Phone LCD)
NATION
America
Bahrain
Bolivia
Burma
China (Taiwan)
Costa Rica
Denmark
El Salvador
Finland
Germany
Guam
Haiti
India
Iraq
Italy
Kenya
Liberia
Malaysia
Monaco
New Zealand
Oman
P.N.G.
Philippines
Saudi Arabia
South Africa
Swaziland
TELKOM
Turkey
Uruguay
Y.A.R.

CODE
1
973
591
95
886
506
45
503
358
49
671
509
91
964
39
254
231
60
377
64
968
675
63
966
27
268
*27
90
598
967

NATION
Argentina
Bangladesh
Brazil
Cameroon
CIS
Cyprus
Ecuador
Ethiopia
France
Ghana
Guatemala
Honduras
Indonesia
Ireland
Japan
Korea
Libya
Malta
Morocco
Nigeria
Pakistan
Paraguay
Portugal
Senegal
Spain
Sweden
Thailand
U.A.E.
Venezuela
TELSTRA

CODE
54
880
55
237
7
357
593
251
33
233
502
504
62
353
81
82
218
356
212
234
92
595
351
221
34
46
66
971
58
*61

22

NATION
Australia
Belgium
Brunei
China
Colombia
Czech
Egypt
Fiji
Gabon
Greece
Guyana
Hong Kong
Iran
Israel
Jordan
Kuwait
Luxembourg
Mexico
Netherlands
Norway
Panama
Peru
Qatar
Singapore
Sri Lanka
Switzerland
Tunisia
United Kingdom
Vietnam

CODE
61
32
673
56
57
42
20
679
241
30
592
852
98
972
962
965
352
52
31
47
507
51
974
65
94
41
216
44
84

ARIA SOHO Quick Start Guide

3.2.3.2 Board Assignment (PGM101)


It is used to assign the Board Type of installed Boards.
If the pole 4 of dip switch SW1 on MBU is ON position, Board assignment is automatically set when system is
power up. But in normal case, the dip 4 is set to OFF position to protect database of ARIA SOHO system.
In this case, the board assignment should be programmed to add new board in ARIA SOHO system.
And the logical assignment should be programmed to provide logical device number of installed board in PGM 103.
At Admin programming mode,
1. Press the [TRANS/PGM] button + PGM number (101)
2. Enter slot number (2 digits)
3. Press [FLEX1] button.
4. Enter Board Type code (2 digits)
5. Press the [HOLD/SAVE] button to accept the change.

STA
DPU
SLIB16
SLIB8
HYBRID

CODE
11
13
14
17

COL
LCOB3

CODE
33

Etc
VMIU
AAFU

CODE
64
65

Board ID
SLOT Number

SLOT Position

Kinds of Boards

01

Hybrid slot on BKSU/CKSU

HYBRID : Hybrid interface part of MBU on BKSU/CKSU

02

Optional extension slot on BKSU

HBBRID : Hybrid interface part of CHB308


SLIB8 : 8 SLT interface board
SLIB16 : 16 SLT interface part of CSB616

05

CO slot on BKSU

LCOB3 : 3 CO Line interface part of MBU on BKSU

06

Optional CO slot on BKSU

LCOB3 : 3 CO Line interface part of CHB308/CSB308

09

VMIU slot

VMIU, AAFU

10

DPU slot

DPU : DPU2 board on BKSU/CKSU, Two physical slot


are regarded as one slot. Device number will be four
when two DPU2 are installed.

SLOT Definition
To handle logical device number of CO and extension, slot of MBU is divided as two virtual board, HYBRID and LCO3.
And CHB308 board is divided as two virtual boards, LCOB3 /HYBRID and CSB316 is divided as LCOB3 /SLIB16.

23

ARIA SOHO Quick Start Guide

When board is added or changed to new board with different ports, logical device number of following board is
changed. In this case related CO line or Station program should be checked and changed according to the new
logical device number.
For example) If CHB308 on Slot2 is changed to CSB316, the starting logical device number of slot 3, 4, 10 is
increased as 8 ports.
In this case, station program with previous logical is not available for renewed logical station number by incremented
device number.

3.2.3.3 Logical Slot Assignment (PGM103)


It is used to assign the logical order of installed Station Boards or CO Boards. With the pole 4 of dip switch SW1 on
MBU is ON position, slot logical order is automatically registered by slot number order for each Station Boards &
COL Boards. But if the poison is set to OFF, User can reassign slot order of each CO line or extension line to
appropriate to user circumstance.
COL Board
1.
2.
3.
4.

Press the [TRANS/PGM] button + PGM number (103)


Press [FLEX1] button.
Enter logical slot number (CO board slot: 05~08)
Press [HOLD/SAVE] button to accept change.

STA Board
1. Press the [TRANS/PGM] button + PGM number (103)
2. Press [FLEX2] button.
3. Enter logical slot number (STA board slot: 01~04,10)
4. Press [HOLD/SAVE] button to accept change.
VMIU Board
1. Press the [TRANS/PGM] button + PGM number (103)
2. Press [FLEX3] button.
3. Enter logical slot number (VMIU Slot: 09)
4. Press [HOLD/SAVE] button to accept change.
When PGM 101and PGM 103 are programmed by user, the system should be reset.
24

ARIA SOHO Quick Start Guide

3.2.3.4 Numbering Plan Type (PGM104)


To program the Numbering Plan Type, perform the following:
1.

Press the [TRANS/PGM] button + 104.

2.

Enter the Numbering Plan Type (1 digit, refer to Table).

3.

Press the [HOLD/SAVE] button to accept changes.

NUMBER SET TYPE/


PRESS #

NUMBERING PLAN TYPE


INTERCOM RANGE
DEFAULT

100-151

Yes

2
3
4
5
6
7
8

100-151
100-151
700-751
200-251
10-61
100-151
100-151

No
No
No
No
No
No
No

REMARK

As the basic type, the 1st digit of the Station


number should be 1-4.
The Station number can be changed up to 799.

The Station number can be changed up to 999.

3.2.3.5 Flexible Numbering Plan (PGM 106-107,109)


PGM106-107 and PGM109 shows numbering plan (Program change is no need).
PGM

FLEX BUTTON

PGM106

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
20
21

ITEM
Station Group Pilot Number Range
Internal Page Zone Number Range
Internal All Call Page
Meet Me Page
External Page Zone
All Call Page (Internal/External)
SMDR Account Code
Flash Command to CO Line
Last Number Redial (LNR)
Do-Not-Disturb
Call Forward
Speed Dial Program
MSG Wait/Call-Back Enable
MSG Wait/Call Back Answer
Speed Dial Access
Cancel
DND/CFW/Pre-Selected
Features
SLT Hold
SLT Program Mode Select
ACD Reroute

25

DEFAULT VALUE

MSG

100-151
620-629
543
544
545
549
550
551
552
553
554
555
556
557
558
559
560
563
564

ARIA SOHO Quick Start Guide


PGM

FLEX BUTTON

PGM107

1
2
3
4
5
6

Alarm Reset
Group Call Pickup
UCD Group DND
Night Answer
Call Park Location Range
Direct Call Pick-Up

Access CO Line Group

8
9
10
11

Access Individual CO Line


Reserved
Access Held CO Line Group
Access Held Individual CO Line
Access to CO Line in the 1st Available CO
Line Group
Attendant Call
Door Open 1
Door Open 2
VM MSG Wait Enable
VM MSG Wait Cancel
Enter CONF ROOM
SLT CONF PAGE JOIN
Unsupervised CONF TMR EXTENSION

12

PGM109

13
14
15
16
17
4
5
6

ITEM

DEFAULT VALUE
565
566
568
569
601-608
7
801-808
(8+ CO Group Line Number)
88 (88 + CO Line Number)
8*
8# (8# + CO Line Number)
9
0
#*1
#*2
*8
*9
57
58
##

3.2.3.6 System IP Setup (PGM108)


LAN interface Unit (LANU) can be used for PC Application (PC Admin, ezPhone, ezAttendant).
To set up IP functionality, perform the following. Use the # key to skip to the next menu item, as needed:

Server IP Address
At Admin programming mode,
1. Press the [TRANS/PGM] button + 108.
2. Press the [FLEX2] Button.
3. Enter the server IP Address (12 digits) (ex. 192168131154 for IP : 192.168.131.154 )
4. Press the [HOLD/SAVE] button to accept changes.

Gateway Address
At Admin programming mode,
1. Press the [TRANS/PGM] button + 108.
2. Press the [FLEX4] Button.
3. Enter the Gateway Address (12 digits).
4. Press the [HOLD/SAVE] button to accept changes.

26

ARIA SOHO Quick Start Guide

3.2.3.7 System Time and Date Setting (PGM178)


At Admin programming mode,
1. Press the [TRANS/PGM] button + 178.
2. Press the [FLEX1] Button (Time).
3. Enter 2 digits for hour and 2 digits for minutes (HHMM as 24 Hour format. For example, 1530 for
3:30 PM).
4. Press the [HOLD/SAVE] button to accept changes.
5. Press the [FLEX2] Button (Date).
6. Enter 2 digits for month, 2 digits for day and 2 digits for year (MMDDYY, 012506 for 2006 January,
25)
7. Press the [HOLD/SAVE] button to save changes.

27

ARIA SOHO Quick Start Guide

3.3 How to get incoming Call


3.3.1 Ring Assignment to Station
Each station can be programmed to receive an incoming call alert signal when the system detects an incoming call on
specified CO lines.
Separate ring assignments are made for Day, Night and Weekend Ring operation mode. In addition, signal can be
delayed by 1 to 9 ring cycles allowing a secondary answering position.
By default, every CO Line ring is assigned to ring attendant station (by default, station 101).
So ring assignment program could be changed for user requirement.
ARIA SOHO
Station100

PSTN

Station105
Figure 3.1 Ring Assignment Destination

A CO call from CO line can be program to ring at any station.


For example)
To make Station 100 ~ 101 to ring when the incoming call from CO Line 1~3, and Station 102-105 to start to ring after
9 seconds.
At Admin programming mode,
1. Press [TRANS/PGM] and dial 144 at Admin Program mode.
2. Dial CO Line range (0103 for CO line 01-03)
3. Press [FLEX 1] (For Day Mode Ring assignment).
4. Press 1 (To assign ring to Station).
5. Enter station range (100101 for station range 100 101)
6. Dial Ring delay time (Dial 0 to make the stations ring instantly).
7. Save the changed setting by pressing [HOLD/SAVE] button.
To assign to ring at station 102~105 after 9 seconds,
1. Press [FLEX 1] (For Day Mode Ring assignment) without exiting.
2. Press 1 (To assign ring to Station).
3. Enter station range (102105 for station range 102 105)
4. Dial Ring delay time (Dial 9 to make the stations ring after 9 seconds).
5. Save the changed setting by pressing [HOLD/SAVE] button.
When there is an incoming CO Call through CO Line 1 ~ 3 at Day mode, the station 100 ~ 101starts to ring
instantly.
If one of the station answers the call, other stations stop ringing. If the call is still not answered, after 9 seconds,
station 102~105 starts ringing additionally.
28

ARIA SOHO Quick Start Guide


To remove assigned ring assignment to Station 101 when the incoming call from CO Line 1~3.
At Admin programming mode,
1. Press [TRANS/PGM] and dial 144.
2. Dial CO Line range (0103 for CO Line 01-03
3. Press [FLEX 1] (For Day Mode Ring assignment).
4. Dial 1 (To assign Station)
5. Enter station range (101101 for Station 101).
6. To remove ring assignment, press [SPEED] then delay value is changed to .
7. Save the changed setting by pressing [HOLD/SAVE] button.
When theres an incoming CO Call through CO Line 1 ~ 3, the station 101 does not ring.

3.3.2 DISA(Direct Inward System Access)


This feature allows CO incoming calls to access to specific destination without attendants answering.
When incoming CO call comes in CO line programmed for DISA, system will answer and gives VMIB announcement
or dial tone.
Then the caller can dial additional digits to access desired destination.
For example)
To use CO Line 03-04 as DISA line for Day
At Admin programming mode,
1. Press [TRAN/PGM] button and dial 140.
2. Enter the CO Line range (0304 for CO Line 03-04).
3. Press [FLEX 2] + DISA Type ( FLEX1 for the example, FLEX 1: DAY, FLEX2: Night, FLEX3: Weekend,
FLEX4: On Demand)
4. Press [FLEX 1] + 1 (1: DISA SVC ON, 0: DISA SVC OFF)
5. Press [HOLD/SAVE] to save DISA line assignment(Now DISA mode was programmed)
To program VMIB Greeting,
1. Press [FLEX 2] and dial VMIB Greeting number (Dial 01, If VMIB Greeting is recorded in System
Greeting 01)
2. Press [HOLD/SAVE] to save VMIB Greeting assignment.

29

ARIA SOHO Quick Start Guide

3.3.3 VMIU Recording for DISA


VMIU announcement for DISA can be recorded at attendant station.
To record VMIU announcement, VMIU board should be installed and VMIU Access attribute for attendant station
should be enabled.
At default, attendant station is station 101 and its VMIU Access attribute is enabled.
To record system announcements (greetings) from Attendant:
1. Press the [TRANS/PGM] button and dial 0 6 (Not Admin programming mode).
2. Dial the message number( 001 for System greeting 001, Range for system greeting : 001 ~ 070)
Then you will hear the announcement Press the # key to record. If there is already a recorded message in the
number dialed, a corresponding message will be played.
3. Dial # to start recording. Start the recording after hearing the announcement Record your message and hearing
the confirmation tone. (Voice via attendant stations handset is recorded.)
4. Or, dial * to record using an external music port on the MBU. Then music from external music port is heard to
attendant stations handset. And dial # to start recording. (Voice from external music port is recorded.)
5. Press the [HOLD/SAVE] button to finish recording.
Then confirmation tone is heard and you can record the next one.
6. Or, pressing the [MON] button while recording, then the recording is stopped and the recorded message is saved.

3.3.4 Attendant Assignment


As default, station 101 is assigned as the system main attendant, and other attendants are not assigned.
In ARIA SOHO system, up to 5 Attendant can be programmed.
Some features are possible at Attendant station.
-

System Speed dial program

Answer for unanswered call

VMIU system greeting recording)

For example, to add station 100 as second attendant


At Admin programming mode,
1. Press [TRAN/PGM] button and dial 164 (Current Attendant will be displayed).
2. Press [FLEX Button] for Attendant (Press FLEX2 for second attendant, for next attendant press
[VOLUME] button)
3. Enter station number (100 for station 100)
4. Press [HOLD/SAVE] to save.

30

ARIA SOHO Quick Start Guide

3.4 How to access outgoing Call


Each station can access based on particular CO Lines or CO Groups as default. Station users may use Flexible
buttons which are assigned as CO button.
According to the Numbering Plan(PGM107), station users can access individual CO Lines by dialing CO Access
Codes.
FEATURE

DESCRIPTION

Idle Line Access


(88 + CO Line number)
CO Group Access
(8 + CO Group number)

Automatically selects an idle


CO Line from the assigned
CO Groups.
Selects an idle CO Line from
the
corresponding
CO
Group.

OPERATION METHOD

Dial the idle Line Access Number 8801 8812


(9), or press a CO Line button.
Dial the CO Group Access number 801-808
and a CO Group number, or press a
CO Group button.

A user can dial 9 to access the first idle line in their CO group.
A user can dial 8801 to access CO Line 001 if it is idle.
A user can dial 801 to access the first idle CO Line in CO Group 1.

To access a CO Line from a Keyset(LDP-7224D or LDP-7208):


1.

Lift the handset or press the [MON] button.

2.

Press the desired CO Line button.

Or,
Dial the individual CO Line Access Code(8801-8812)
Or,
CO Group Access Code (9).
To access a CO Line from a SLT:
1.

Lift the handset.

2.

Dial the individual CO Line(8801 ~ 8812)

ACCESS CODE

Or,
CO Group Access Code (9).

31

ARIA SOHO Quick Start Guide

3.5 Call Transfer


An Intercom Call or CO Call can be transferred to other station or CO Line during conversation.
There are 2 kinds of call transfer ; Screened Transfer and Unscreened Transfer.
Feature
Screened Transfer
(With Announcement)
Unscreened Transfer
(Without Announcement)

Transferring method
Transfer is completed after announcing the destination party.
Transfer is completed without an announcement.
After dialing the destination, while hearing a ring back tone, the
originator can replace the handset.

* If Trans is made while transmitting dial through CO Line, Dial cant be transmitted
To make an unscreened transfer,
1.
2.
3.
4.

Press the [TRANS/PGM] button.


Intercom dial tone is heard and the previous call is placed on exclusive hold.
Dial the station number to receive the transfer.
Replace the handset or go on-hook.

To make a screened transfer,


1.
2.
3.
4.
5.

Press the [TRANS/PGM] button.


Intercom dial tone is heard and the previous call is placed on exclusive hold.
Dial the station number to receive the transfer.
When the station answers, announce transfer.
Replace the handset or go on-hook.

To make an unscreened transfer by SLT


1.
2.
3.
4.

Press and release the hook-switch and intercom dial tone is heard.
The CO Line is placed on exclusive hold.
Dial the station number to be transferred.
Replace the handset and go on-hook.

To make a screened transfer by SLT


1.
2.
3.
4.
5.

Press and release the hook-switch and intercom dial tone is heard.
The CO Line is placed on exclusive hold.
Dial the station number to be transferred.
When the station answers, announce transfer.
Replace the handset and go on-hook.

32

ARIA SOHO Quick Start Guide

3.6 Pickup (Direct/Group)


A station user can answer other stations call.
In intercom Calls, incoming CO Calls, recalling CO Calls and transferred CO Calls can be picked up instead of the
ringing station.

3.6.1 Direct Pickup


A station can pick up a call ringing other station by dialing the direct call pick up code and the ringing station number
For example, To answer a call ringing at another station (STA 101),
1. Lift the handset or press the [MON] button.
2. Dial Direct Call Pick-up code 7,
Or,
Press programmed FLEX button for Direct Pick-up.
3. Dial 101- the intercom number of the ringing station.
To assign DIRECT CALL PICK-UP button at a flexible button,
[TRAN/PGM] + FLEX button + 7 + [HOLD/SAVE]

3.6.2 Group Pickup


A station can pick up a call ringing at other station in the same pick-up group. Ringing intercom calls, incoming CO
Lines, recalling CO Lines and transferred CO Lines can be answered by a station instead of the ringing station if the
stations belong to the same pick-up group.

To answer a call ringing at a station 110 in your Pick-up group,


1. Lift the handset or press the [MON] button.
2. Dial Group Pick-up code 5 6 6.

Dial Pick-up code (566) at


STA (111) to answer.

STA111
STA112
STA110

CO
LINE 1

Call to STA 110

STA113
STA115

Pickup Group

33

ARIA SOHO Quick Start Guide

3.6.3 Programming for Pickup Group


As default, pickup group is not programmed.
For example) To program Pickup group 620 and assign station 110 113, 115 as member.
At Admin Programming mode,
1.

Press the [TRANS/PGM] button

2.

Dial 190.

3.

Enter Hunt Number ( 620 for the above example, range :620 ~629)

4.

Press FLEX1 to select Hunt Type

5.

Dial 6 to select Pick Up Group.

6.

Press [HOLD/SAVE] button to save

7.

Press FLEX2 to enable Pick Up Feature

8.

Dial 1 (ON) and Press [HOLD] button to save

9.

Press FLEX3 to assign Pick Up Member

10. Press FLEX1, Dial 110, Press FLEX2, Dial 111, Press FLEX3, Dial 112, Press FLEX4, Dial 113
Press [Volume Up] and Press FLEX1, Dial 115 (All Member were entered : STA 110, 111, 112, 113, 115)
(If all members station number is continuous as station 111 115, station range can be entered as 111115
instead of pressing FLEX button and entering station number in step 10)
11. Press [HOLD] button to save.

3.7 INT MOH Type


ARIA SOHO system provides 13 kinds of internal MOH (Music On Hold).
Internal MOH will be presented for CO Hold and Intercom Hold.

To change the type of internal MOH


At Admin programming mode,

1.
2.
3.

Press [TRAN/PGM] button and dial 171.


Press [FLEX8] Button.
Enter music type (05 for Waltz of the Flowers).

4.

Press [HOLD/SAVE] to save.

Music Type (00-12) (As default, Romance is programmed).


- 00 : Romance
- 01 : Turkish March
- 02 : Green Sleeves
- 03 : Fur Elise
- 04 : Carmen Toreador Song
- 05 : Waltz of the Flowers
- 06 : Pavane
- 07 : Sichiliano
- 08 : Mozart Piano Sonata
- 09 : Song of Spring
- 10 : La Campanella
- 11 : Overture No. 2: Badinerie
- 12 : Blue Danube
34

ARIA SOHO Quick Start Guide

4 TROUBLESHOOTING
PROBLEM

CAUSE/SYMPTOM
Power short circuit in some
board(s)

System power failure

LD1-4 LEDs on the MBU are All ON


or All OFF
Power short circuit in some
board(s)

System does not operate

Bad board connection


System database not working
Bad extension circuit

Bad connection between the MBU


/CHB308 and DKT
DKTU does not operate
Proximity of DKT and System

Bad DKT

SLT does not operate

CO line operation failure

Bad MBU/CHB308/CSB316 or
SLIB8 board
Bad connection between the
MBU/CHB308/CSB316 or SLIB8
and SLT
ANCR fail
Bad connection

Noise on External MOH


and Paging port

Induced noise on the wire between


the System and the amplifier
Excessive input level from the
external music source

35

SOLUTION
Exchange the malfunctioning board for
one in good working condition.
Dust each board with a dry cloth.
Check the PSU fuse.
Replace the PSU with an identical
one.
Check the connection of each board
with the MBU.
Check the PSU.
Check for a short circuit on the MBU
or other boards.
Press the Reset button when the DIP
switch (SW1,for database protection)
is in the default position.
Exchange the malfunctioning board for
one in good working condition.
Check the connection between the
SLT line and DKT on MDF, and fix any
mismatching.
Repair any broken connection
between the System and DKT.
Check the distance between the
MBU/CHB308 and the DKT
Plug the DKT into another extension
port that has been verified as working.
If the DKT still does not work properly,
replace the DKT.
Exchange the board for one in good
working condition.
Check that the board connection
between the lines of the SLT and DKT
on the MDF, and fix any mismatching.
Check the U8 (Voice processing and
Tone detection device).
Check all connections.
Make sure a shielded cable is in use
as the connection wire between the
system and the amplifier.
Decrease the output level of the
external music source by using the
volume control on the music source.

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