Managing Human Behavior at Work-II

GMP (2015-16)

Course Outline

Facilitator: Gloryson Chalil

Email: gloryson@xlri.ac.in

Course Objectives:
Organizations are omnipresent and influence every aspect of human existence from birth
to death. Second part of the course will assist you to understand the patterns of human
behavior under the influence of organizational context and the necessity to manage them.
The domain of this course includes topics dealing with the impact of environment on
organizations, various types of organizational structures and its determinants,
organizational culture, relationship between organizational strategy and structure, and an
introduction to organizational processes and organizational change.
Major objectives of this module are:

To examine the reciprocal relationship between organizational characteristics and

managerial behaviour

To familiarize the participants with multiple organizational context which

influence the nature of human behavior at work

To provide introductory exposure towards the design of organizations keeping in

mind of various stakeholder issues

Methodology:
A mix of illustrated lectures, case studies, in-class activities, individual readings and team
projects will be used. Participants are expected to attend all classes with sufficient
preparation (based on session-wise readings for the class) to develop a critical sense of
the concepts and applications that cannot be achieved through memorizing of the text
book.
Recommended Text:
Jones G R and Mathews M (2010), Organizational Theory, Design and Change, 5 th
Edition, Perason Education

Learning Goals:
Primary Learning Goal: Stakeholder Sensitivity
Dimension
S1:
Recognition of
potential
stakeholders
S2:
Stakeholder
analysis

S3: Response
to stakeholder
issues

Operational
Definition
Can define and map
all the potential
stakeholders from
local to global and
prioritize the list
Fully appreciates
and be able to apply
a full stakeholder
analysis (local to
global) to recognize
business risks and
opportunities

How it is taught/ covered

in the course
Class exercises / cases /
class discussions will be
used to help student to
recognize various
stakeholders
Stakeholder analysis is
taught as a tool. It is also
covered in case/class
discussions for various
topics.

How is it going to be
evaluated
Quiz / End term will
have situation based
questions that will ask
students to identify
stakeholders
Quiz / End term will
have situation based
questions that will ask
students to analyze
stakeholders

Fully analyses
stakeholder issues
and responds with
comprehensive
strategic responses

Same as S1

Quiz / End term will

have situation based
questions that will ask
students to devise a
response towards a
business problem
considering different
stakeholders

Note: Response to
stakeholders analysis
would also involve
analysis of information
which is under the learning
goal Decision making.
There is a possibility to
measure both the sub-goals
here.

Grading:
The grading for the course will be based on following components
Component
Class Participation & Attendance
Midterm Exercise (Group)
Group Project Presentation
Announced Quizzes (2)
End Term Exam

Weight
10%
15%
20%
30%
35%

Will convert the total marks for all components to percentile score to determine the
grades as per the policies mentioned in student manual.
Class Participation: Graded by both facilitator and participants of the course.
Facilitator will grade you on the basis of attendance, preparation for the class,
active engagement in discussions that link suggested readings, lectures, cases and
your insights from experience. While you are encouraged to join the session at
any time, the right to claim attendance is restricted to the participants who joined
the class from the beginning. Participants are not allowed to leave the class during
the session and any such incident (other than health reasons that can be proved)
will be considered equivalent to two days of absence.
Each participant will choose top seven participants (maximum of four from your
group) and rank them in terms of their value addition within class and outside,
including the group project.
Announced Quizzes: Two announced quizzes of equal importance. Quizzes will
measure your understanding, knowledge (reading materials & recommended text)
and the ability to apply concepts to real life scenarios.
Group Project Presentation: Each group need to make a 10 minute presentation
on allotted topic as per the details given in course outline.
Midterm Exercise: Details will be provided 1-2 sessions before the exercise. All
members will be evaluated on the basis of group performance.
End Term Exam: Closed book exam with a combination of multiple choice and
short answers covering both theoretical and application aspects.
Office Hours: From 1.30 PM to 2.30 PM on Tuesdays and Wednesdays. Feel free to
meet me on other days/time after confirming the appointment through e-mail

Module 1
Module 2
Module 3

Session
No
Session 1
07.07.15
Session 2
09.07.15
Session 3
11.07.15
Session 4
14.07.15
Session 5
20.07.15
Session 6
21.07.15
Session 7
23.07.15
Session 8
28.07.15
Session 9
30.07.15
Session 10
01.08.15
Session 11
04.08.15
Session 12
07.08.15
Session 13
08.08.15

Managing Human Behavior at Work

GMP (2015-2016)
Session-wise Details of Readings, Project Presentation Details
Topic
Readings
Essential Reading (ER) and Optional Reading (OR)
Introduction & Overview
Introduction to a Symposium on Organizational Design
L&T to be Split into Nine Independent Entities
Organizations & Organizational
Jones Ch. 1, Organizational Life Cycles and Criteria of Effectiveness
Effectiveness
(Pages 41 53)
Organization and its Stakeholders
Jones Ch. 2, Short case on Reliance Petrol Retail Business during the
period 2003-2014 (Presentation by Group I)
Managing in a Changing Global
Jones Ch. 3, Case 2 of book: Paradoxical twins: Acme & Omega
Environment
Electronics (Presentation by Group II), Quiz 1: 16.07.2014
Organizational Design (OD): Basic Jones Ch. 4,
Challenges
To centralize or not to centralize? (Presentation by Group III)
OD: Incorporating Authority &
Jones Ch. 5,
Control
Designing High Performance Jobs (Presentation by Group IV)
OD: Incorporating Specialization & Jones Ch. 6 (Presentation by Group V)
Coordination
Presentation/Discussions on structure of real organizations Any group
Additional Session for Module 2
Organizational Design: Fashion or Fit? (Presentation by Group VI)
Scheduled Quiz 2 on 29.07.2015
Organizational Culture
Jones Ch. 7,
Informal Networks (Presentation by Group VII)
Organizational Strategy & Structure Jones Ch. 8, (Presentation by Group VIII)
Why Conglomerates Thrive (outside US)
Organizational Design &
Jones Ch. 9, Baseball, Football & Basketball: Business Models
Technology
(Presentation by Group IX, X)
Midterm Exercises
Newspaper Based Exercise: Identification and Application of Concepts
Discussed during the Course
Integrating Case
Case will be provided later: Lead Presenter(s): Any Group
Do You Have a Well Designed Organization?