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COLLEGE OF INFORMATION TECHNOLOGY

DIVINE WORD COLLEGE OF VIGAN


VIGAN CITY

CHAPTER I
THE PROBLEM
Project Context
Today, man is living in the age where computers rule and
this domination has led to mans easier way of living. This basic
fact made the present environment where the essential resource
among business institution is computerized. Computers have
affected every aspect of mans day-to-day life, in terms of
education, office work, accounting, business, communication,
shopping, and data storage among others. The present global age
is the consequence of the computer age.
One of the biggest benefits of the computer in the workplace
is the enhanced communication they provide; convenient way of
storing and retrieving information fast, can print out stuff
repeatedly unlike a typewriter, can connect and synchronize data
with another computer. Man can do backup of his data in one click,
increases mental processes rather than physical, coordinate work
easily through the internet, sends mail more expeditious and
safer; share stuff to other people, can make document that only
the user can read and access, and keep the documents
confidential.
Computers have invaded peoples lives, be it on social or
business scale. From the time they were invented to now,
computers have given the world a great boost in advancements of
technologies and businesses. Imagine if man did not have
computers, he wouldnt even be reading this article now. Along
with computers, internet has aided to the developments in
technology. One probably cannot think of a day when he did not
make use of some form of computer technology.

COLLEGE OF INFORMATION TECHNOLOGY


DIVINE WORD COLLEGE OF VIGAN
VIGAN CITY

Most of the things that people have are the products of


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technology. All the gadgets that people are using today were
created through the aid of it.
They

have

tremendously

reduced

manpower

because

with

technology, activities are carried out faster, there is efficiency and


the number of manpower that needs to be employed is reduced
and, thus, making the companies benefit more in terms of profits.
Thinking about life without computers seems simply impossible
now.
The advantages of information systems in business today
include the fact that information systems have significantly
transformed the way business is conducted. In today's society it
would be pretty difficult to find an organization that does not use
some form of technology, automation or information system to
help run its operational and daily transactional processes. Most
common

types

of

information

systems

used

in

business

organizations are electronic and mobile commerce systems,


Transaction

processing

systems,

management

information

systems and decision support systems. Information systems are so


important for business today because of its operational excellence,
new products, services, and business models, customer and
supplier

intimacy,

improved

decision

making,

competitive

advantage and Survival. Here are the top advantages of using


information systems in business: increased productivity, less
redundancy

and

better

data

Integrity,

increased

efficiency

streamlining of processes, better profitability levels on the other


hand the key is to think of the organization's mission, objectives
and overall business plan and ensure the implemented information

COLLEGE OF INFORMATION TECHNOLOGY


DIVINE WORD COLLEGE OF VIGAN
VIGAN CITY

system meets these goals. With proper planning a company can


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simultaneously maximize profit while decreasing overhead costs.

The Ireenes Cake Shop is a sole proprietorship business who


is owned by Mrs. Ireene Arde. Torres, the business started nearly
2001 from that moment of time the business blossomed inside the
home of Mrs. Torres. They actually made the products inside their
home, it is located in Cabalangegan Vigan City Ilocos Sur. This
business creates cakes like birthday cakes, wedding cakes,
christening cakes and anniversary cakes.
The problems encountered in the Ireenes Cake Shop are the
following:
Customers names are hard to find.
Lack of brochures which are expensive on the part of the
business handler.
Unpaid orders and balances arent easily determined.
Business site is not located in the city proper.
Conflict of information given by the customer.
Different orders are listed in a notebook which gives burden
to the part of the owner to check. Expensive brochures which
cover different cake types and designs should be provided for
different customers to help them in deciding what products they
are looking, but through the expensiveness of the said material
the owner only has few of it. Unpaid orders and balances are
sometimes not determined correctly. Business location is not
thoroughly visible to the map which also means that it is not inside
the city proper and adds burden to customer and leads to a
customer loss. Some orders are from people abroad who want to
give a birthday cake to their nieces/nephews or even their
children, sometimes lead to a conflict of information because their
relatives want other cake designs.

COLLEGE OF INFORMATION TECHNOLOGY


DIVINE WORD COLLEGE OF VIGAN
VIGAN CITY

The proposed system supplement benefits which help the


business retrieve different orders and precise record like order
dates, customers name, paid and unpaid balances, and the
courier address. A secured account will be provided to the user
and the customer separately. The proposed system would aid the
loss of information, thus gives accurate, and reliable records for
the transaction and that conflict of information given by the
customer is avoided and it would be faster than the manual
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process.

Figure 1
Data Flow Diagram of the Existing System
Ireenes Cake Shop

Receipt

Payment
Options
Delivery
Details
Product

Amount Details

Customer
Information

Order Details

Ask Brochure

Customer

Owner

Receipt

Payment
Options
Delivery
Details
Product

Amount Details

Customer
Information

Order Details

Ask Brochure

Ireenes Cake
Shop Online
Ordering
System

COLLEGE OF INFORMATION TECHNOLOGY


DIVINE WORD COLLEGE OF VIGAN
VIGAN CITY

First the customers order cake to Ireenes Cake shop. They


select different cake designs from the brochure provided by the
said shop. Second the customers need to provide some
information like name and age of the celebrant and the worth of
the product ordered. Third different payment options are
provided by the customer like Pay as you order, or Cash on
Delivery. Fourth delivery Details should be acquired if the 5
ordered cake is for
Delivery or for Pick Up. The last receipt will be provided to the
customers after the transaction is completely done.

Figure 2
Project Locale

COLLEGE OF INFORMATION TECHNOLOGY


DIVINE WORD COLLEGE OF VIGAN
VIGAN CITY

The Ireenes Cake Shop is located in Brgy. Cabalangegan


Vigan City, Ilocos Sur near Merlys Sari-Sari store, and
Cabalangegan Day Care Center.

Figure 3
The Organizational Structure of the
Ireenes Cake Shop

Owner

CoOwner

Ireene Arde.
Torres

Custome
r

The owner the Ireenes Cake Shop who handles ordered


cakes and he is the one who makes the cakes. Ordered cake

COLLEGE OF INFORMATION TECHNOLOGY


DIVINE WORD COLLEGE OF VIGAN
VIGAN CITY

details are provided by the Co-owner who serves as the


administrator of the proposed system, who should monitor
orders from the customers coming from different areas of the
world and who is liable for any information that is needed to
accomplish the ordered product. Lastly, customer is the one who
orders cakes and each customer is provided with an account in
the system for ordering.

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