Beruflich Dokumente
Kultur Dokumente
ZAINAL ABIDIN
: MOHD FAIZAL AZIZ
MATRIX I.D
SUBJECT
CASE STUDY
1) What global forces have contributed to the growth of the cruise-line industry?
Answer:
The global forces which have contributed to the growth of the cruise-line industry
are* Technological advance: the birth of industry was a direct respond to the
technological advance in air travel that made liner travel less attractive to business
people due the cost and time factors.
* Market liberalization and international cooperation: the liberalization of cross
border trade and resource movement had allowed the cruise line industry to force on
the cheaper yet competent labor resources. At the same time, the industry is able to
offer various global destinations and on land elimination package to its potential
customers.
* Support services: the development of new ports allows the cruise line expand its
destinations and provide varieties of offering to the customers. This will help attract
new customers, and the same time ensures the return of existing customers.
* Customers affluence: the growing income among the middle class in many
countries, particularly in the emerging market , contribute to the increase in
discretionary incomes that could be spent on tourism.
2) What specific steps have Carnival Cruise Line taken benefit from global
social changes?
Answer:
With globalization, businesses have gain advantages by expanding the business
around the globe. Globalization has made companies to gain greater businesses,
economic and social impact as well compared to before. As for Carnival Cruise
Lines, they have taken specific steps from globalization with the intention to maximize
their profit as mentioned follows:1. Political and Legal policies.
i-
No doubt that political policies influence on how international businesses conduct its
operations in the respected country. As for Carnival Cruise Lines, the nature of its
business is international in scope. Therefore, in order to gain the benefits of global
business, the company is focusing on the international countries that table to provide
benefit so the business. The first step focused by the company is on the registration of
its legal entity. The company is focusing on countries which are able to give lower
taxes as well as less stringent labour law, suitable for the company. The Carnival
Cruise Lines was registered in Panama because it wanted to take advantage of
obscure provision in the U.S tax code which permits shipping companies to evade
taxes in corporate overseas as well as the freedom off lying foreign countries flags.
This has directly helped the company to uplift its burden of paying excessive taxes in
that particular country.
ii. Acquiring Ship
The company also leverages on globalization whenever it purchases carnival cruise
ships. The cost of acquiring a ship is extremely expensive because when a ship is
being build, it involves high usage of commodity product (i.e. steel) and people from
various specialties, background and expertise. Thus, in order to minimize their cost,
companies will then bid for less expensive ships available across the globe. Cost of a
ship can also reduce whenever the government provides subsidies to boost the
shipping industry of ascertain country. In this case, the Italian government awarded
the shipyard Ficantierie (which costs about $50 million) as subsidy for Carnival to
build five ships (sold at $2.5 billion). The company leverage on Italian governments
subsidy to buy ships which are less expensive. To further reduce the fluctuating
currency risk due to foreign exchange, the company also negotiated for their
purchasing contracts to be base dont he value of the US currency rather than
Euros.
2. Economics Forces.
i- Acquiring Labour Resources
To ensure competitiveness in the market, Carnival Cruise must ensure that its
customers are given the best services whenever they are on board on a cruise.
Excellent people service especially when it comes to interacting with people, fluency
in the English language is a must for all crew members. Seeing the importance of
having the right crew members in order to support the business, the company is
therefore hunting for right skilled and cheap labour in terms of reducing cost and in
order to maximize profit. Asean labour (especially Philippinos ), are highly
demanded for as crew because not only labour is cheap but they are also higly skilled
in customer service and majority of the mare also fluent in English.
ii. Casinos & Other amenities
The main revenue of Carnival Cruise is generated from its passengers or customers.
In order to attract customers, there are various ranges of ship board stores, products
and amenities for customers to spend on. Casinos and gambling on board of the
cruise is not restricted especially, because it is not taking advantages of any national
law as the cruises operates outside the jurisdiction of national authority. Moreover,
customers are also able to shop for merchandises all over the world not only on
board but also by increasing for land based tourism industry whenever the ship
embarked in any foreign country. Cruise companies are able to gain additional
income by being capable of building business relationship with the land-based
tourism company.
3) What are some of the national differences that affect the operations of cruise
lines?
Answer:
Cruise lines obtain flags of their convenience from about 30 different countries
because of the lower taxes and less stringent employment policies of those countries.
Few countries have shipyards capable of building cruise ships. These are the
national differences that affect the operations of cruise lines. The cruise line
operators can obtain flag of convenience and can benefit from the national