The Wellington Hospital

Welcoming you to
The Wellington Hospital
The Wellington Hospital is the largest independent hospital in
the UK, with almost four decades of expertise in treating patients
from the UK and overseas. The hospital has an international
reputation for offering a premium service in key areas of
healthcare, including: neurosurgery, cardiac care, orthopaedics,
acute neurological rehabilitation and gynaecology. A more
comprehensive list of services is provided within this brochure.
Just minutes from Central London, located close to Harley Street and the open space
of Regents Park, The Wellington Hospital allows easy access to all of Londons
attractions, whilst offering a quiet haven away from the noise and bustle of the city.
We understand the anxieties of a hospital stay, and our facilities have been specially
designed to be calming and comfortable. Every patient enjoys luxury accommodation
and friendly service, and is treated with compassion and kindness from the moment
they arrive.
Our dedication to bring you the best in healthcare means we attract many of the
countrys most distinguished consultants and recruit expertly skilled medical staff.
Our emphasis on furnishing this hospital with state-of-the-art technology has allowed
us to speed up diagnosis, increase accuracy and strive for the very best health
outcomes for our patients.

The Wellington Hospital. 3

Avanti Architects

The Wellington Hospital

North, Central and South Buildings
These three adjacent buildings, situated along Wellington Road make up the
main hospital campus. Each building concentrates on particular specialties
creating a focused environment essential for delivering quality patient care.
266 Registered Beds

3 Cardiac Catheter Labs

46 Neurological Rehabilitation Beds

3 Endoscopy Theatres

34 Critical Care Beds

(all level 3 Intensive Care Beds)

Interventional Radiology Suite

Access to over 500 consultant specialists

15 Operating Theatres
The largest of all three sites, the South Building
treats inpatients for a range of specialties,
including: orthopaedics, ophthalmology, pain
management, breast care, oncology, liver,
neurosciences, cosmetic and reconstructive
surgery, general surgery, gynaecology and urology.
We are continuously improving and expanding
our services, recent additions include the Acute
Admissions Unit; the Breast Care Unit and
Inpatient Oncology Unit.
All these services are supported by the latest in
imaging technology and award-winning intensive
care units.

Combining excellence and

experience to bring you
the best in healthcare
The North Building is home to our Cardiology
and Cardiothoracic Department, Lung Function
Laboratory, Vascular Unit, our internationally
accredited Acute Neurological Rehabilitation Unit
and one of our award-winning intensive care units.
Our Cardiac Centre of Excellence has three
dedicated theatres and three catheterisation
laboratories, which means we are equipped to
deliver outstanding cardiac care for all patients,
for any eventuality.

The Wellington Hospital. 4

The Wellington Hospital. 5

The Acute Neurological Rehabilitation Unit, which

was awarded CARF accreditation in 2012, treats
patients from all over the world who may have
acquired brain injury through stroke, head injuries
or spinal cord damage. This unit offers the full
range of rehabilitation services and state-of-theart assistive technologies.
At the Central Building you will find our
Endoscopy Centre, equipped with the latest in
endoscopic technology. This allows our skilled
consultants and nursing team to perform intricate
and highly specialised procedures for the best
possible outcomes. With 12 dedicated recovery
bays and the latest equipment, this is one of the
most advanced centres of its kind in the country.
During your stay at The Wellington, a team
of dedicated and highly trained professionals
will make sure you receive the best possible
care. Choosing to have your treatment at The
Wellington Hospital means each patient can
experience the comfort of a five star hotel
alongside the clinical excellence of a
prestigious hospital.

Platinum Medical Centre

The Wellington Diagnostics and

Outpatients Centre, Golders Green

Located just minutes from the main hospital,

the Platinum Medical Centre is an extensive
outpatients and diagnostic facility, incorporating
outpatient and day case surgical theatres across
seven floors. Equipped with the most advanced and
sophisticated imaging and diagnostic technology,
the centre has been designed to bring all services
together into one building.

Since opening in 2007, The Wellington

Diagnostics and Outpatients Centre (WDOC) has
been a popular choice for patients living in North
West London and beyond who want fast access
to consultants covering all forms of healthcare,
including family medicine.

The very best in healthcare

closer to you

Services Offered:
Imaging: including Digital Radiology,
1.5T and 3T MRI, PET/CT and ultrasound
Daycase Chemotherapy Unit, in partnership
with Leaders in Oncology Care
Day Surgery Unit,
(including minor procedures suite)
Outpatient Appointments
50 Consulting Rooms
Private GPs

This state-of-the-art centre houses 50 consulting

rooms that provide our patients with quicker
access to our services, which is vital for successful
treatment and recovery.

Consultants from a range of specialties are

available to see patients here, including: cardiology
(with cardiac outpatient testing), paediatrics,
orthopaedics, ophthalmology, gastroenterology,
gynaecology, ENT, dermatology, and neurology.
These areas are supported by an advanced range
of scanning services, including: mammography,
MRI, CT and ultrasound; there is also a private GP
service available.

This ultra-modern centre

is the largest facility of its
kind in the UK
In 2011 we partnered with Leaders in Oncology
Care (LOC) to develop a 10-bed chemotherapy
unit and integrated cancer care facilities at the
Platinum Medical Centre. This comprehensive
oncology suite is supported by high-end cancer
diagnostics, allowing our patients continual cancer
care with access to all treatments on site. The LOC
work alongside the Inpatient Oncology Unit in the
South Building.

The Wellington Hospital. 6

The Wellington Hospital. 7

In 2011 this contemporary facility underwent an

expansion to create further consulting rooms,
and increase the services to include: day surgery
facilities, breast screening, pain management and
reproductive health.
As The Wellington Hospitals satellite centre, the
WDOC has superb links with the main hospital in
St Johns Wood and with The Portland Hospital
for Women and Children.
Services Offered:
Family Medicine
Outpatient Appointments
Reproductive Health
Private GPs
Pain Management
Paediatrics

Services and Specialties

Below is a comprehensive list of specialities
available across our facilities.
Acute Neurological Rehabilitation
Balance Centre
Hydrotherapy
Neuropsychology
Physiotherapy
Speech and Language
Occupational Therapy
Critical Care Services
Acute Admissions
High Dependency
Intensive Care
Cardiac Services

Cardiac Outpatient Testing

Cardiology and Cardiac
Catheterisation

Cardiac Surgery

Providing some of the

finest health facilities in
the UK means our services
are continually expanding.
Imaging and
Diagnostic Services

DEXA / Bone Scan

Digital Radiology

CT Scanning

MRI

Mammography

Nuclear Medicine

Ultrasound

Cardiac Imaging

Angiography (DSA)
Neurosciences

Neurology

Neurophysiology

Neurosurgery
Liver & HPB Services
Viral Hepatitis Treatment
Hepatology
Hepatic Surgery
The Wellington Hospital. 8

Oncology
Breast Care
Inpatient Oncology
Outpatient Chemotherapy
Leaders in Oncology Care
Skin Cancer
Orthopaedic Medicine
and Surgery
Foot and Ankle
Hand and Wrist
Knee
Shoulder
Spinal
Sports Medicine
Hip
Peripheral Nerve
Respiratory
EBUS
Lung Function Laboratory
The Wellington Hospital. 9

General Services
Bariatrics
Cosmetic / Reconstructive
Surgery (Plastics)
Dermatology
Diabetes, Endocrinology
and Metabolism
Dietetics
Ear, Nose and Throat
Endoscopy
Gastroenterology
General Medicine
General Surgery
Geriatric Medicine
Gynaecology
Haematology

Nephrology (Renal Medicine)

Ophthalmology
Oral / Maxillofacial Surgery
Pain Management
Pathology
Pharmacy
Private GPs
Rheumatology
Robotic Surgery / da Vinci Si
Vascular

Our Credentials
Cleanliness and Quality Accreditation
The Wellington Hospital is registered, licensed,
and also regularly inspected by the Care Quality
Commission (CQC): the health and social care
regulator for England. We take our responsibilities
for infection control very seriously and have
implemented a strict infection control regime,
as well as a thorough environmental cleaning
procedure, which has reduced the risk of infection
to very low levels.

The main hospital has also gained accreditation

from CHKS, the leading independent provider of
quality improvement services to the NHS (National
Health Service) and the independent healthcare
sector. This accreditation process has enabled the
hospital to review and improve its key processes
and focus what we do to improve outcomes for
our patients. As a result, patient outcomes at the
hospital rank among the best for any hospital in
the UK.

Award winning quality

Access to over 500 consultants
More critical care beds

than any other private hospital in the UK

Our Staff
The Wellington Hospital has attracted and
retained a wonderfully caring team of nursing and
support staff who are dedicated to making sure
each patient has the best possible care.

Our Consultants

We provide a programme of continuous

professional development for all our nursing
staff, ensuring they are up to date with the latest
medical developments from around the world.

Currently, over 500 of the UKs leading specialists

work at The Wellington Hospital and this number
continues to grow. Many of our eminent consultants
are also involved in ground-breaking medical
research or helping to train the next generation
of doctors.

Referral to a consultant at The Wellington provides

the reassurance of knowing that your treatment and
care plan have been thoroughly considered, discussed
and agreed with an experienced specialist.

Continual investment

in the latest treatments and technologies

We provide the cleanest, safest
environments in the healthcare sector

The finest treatment

for all major medical specialties

The Wellington Hospital. 10

The Wellington Hospital. 11

HCA International
The Wellington Hospital, Platinum Medical Centre
and The Wellington Diagnostics and Outpatients
Centre are all part of HCA international Londons
number one private hospital group. HCA Inc. is
an American company, also known as Hospital
Corporation of America, and the worlds largest
private hospital group.

HCA, Londons No. 1 private

hospital group
One in three of our patients travel to HCA hospitals
in London from outside of the capital because they
know it is worth travelling to receive the very best

International Relations Department

treatment possible. For instance, cancer care at
The Wellington Hospital is part of HCAs groupwide
service provision of more than 700 cancer
specialists across London.
We aim to provide fast access to the highest
standards of care; we promise every patient
privacy, respect, and comfort in clean facilities
which offer top quality medical treatment.
Some 300,000 patients are treated every year at
our world-class hospitals and outpatient medical
centres in London. More importantly, we also
achieve some of the highest patient outcomes and
survival rates anywhere in the UK.

At The Wellington Hospital we treat patients from

all over the world and our International Relations
team are experienced in meeting cultural needs for
patients and their families. From the moment you
arrive at the hospital, you can be assured that you
will be cared for to the highest standards.

Catering

The team offer every overseas family a range of

services, including:

Accommodation

Interpreters
A group of eight Arabic-speaking interpreters work
at the hospital, but we can also provide for a range
of languages, including Russian, Greek and Polish.
Cultural and Religious Considerations
We understand that during your stay you may
wish to continue with your religious, spiritual and
cultural practices. The hospital provides a number
of facilities and contacts to support your religious
needs. Our multi-faith room offers people, of all
religions and backgrounds, a private and quiet place
to pray or contemplate.

Whilst visiting The Wellington Hospital, relatives

and friends may want to dine at our restaurant
where they can enjoy a variety of hot and cold
drinks and snacks. Our restaurant is open seven
days a week and serves breakfast, lunch and dinner.

During treatment, your relatives and friends may

want to remain close to the hospital, there are
many hotels and apartments local to the hospital.
The International Relations Department can help
with this, and any other arrangements or queries
you may have, before and during your visit to The
Wellington Hospital.
The International Relations team is here to provide
a personalised service, assisting you and your family
to make your time at The Wellington Hospital as
comfortable as possible.
The team are available:
Monday to Friday, 8.00am to 18.00pm
With an on-call service that runs:
Monday to Friday 18.00pm-23.00pm
Saturdays and Sundays 9.00am to 20.00pm

The Wellington Hospital. 12

The Wellington Hospital. 13

General Information
Creating a calming atmosphere for our patients and
their relatives is paramount; so our appointments,
admissions and cashier processes are all designed
to be as easy as possible to navigate, and
paperwork is kept to a minimum.

Travelling to our Locations

Registration and Admission

For The Wellington Hospital (North, South

and Central Buildings) and the Platinum
Medical Centre

As an outpatient you will initially be seen at

the Platinum Medical Centre. There is a team of
dedicated registration and admission staff located
on the ground floor. This friendly and welcoming
team is your first point of contact and their job is
to ensure your visit to the centre runs smoothly.
Cashiers
We try to keep financial matters as simple
as possible. For example, we have existing
arrangements with many medical insurance
companies. For non-insured patients our self-pay
scheme accepts all the usual credit and debit cards.
Making an Appointment
Arranging an appointment at any of our sites is
simple the Enquiry Helpline offers patients and
referrers a personalised appointment service.
This professional team make accessing private
healthcare smooth and effortless.

Our prime location means we are both on the cusp

of Central London and all the amenities it has to
offer, but also close to the open, green spaces of
Regents Park, London Zoo and Primrose Hill.

London Underground: St Johns Wood on the

Jubilee Line, or Marylebone and Baker Street on the
Bakerloo Line.
Overground Trains: West Hampstead Thameslink
(interchange with Jubilee Line) and Marylebone.
Bus Routes: 13, 82 and 113 all stop at Wellington
Road and Park Road.
Coach: Green Line coach services from
Hertfordshire, Bedfordshire, and Luton.
Car Parking: Limited pay & display parking is
available in surrounding streets, with a Masterpark
car park in Kingsmill Terrace & an NCP car park in
Park Road.
For The Wellington Diagnostics
and Outpatients Centre
London Underground: Brent Cross or Golders
Green on the Northern Line
Bus Routes: The 232 from Turnpike Lane or the
611 from Stonebridge Park station stop in Golders
Green Road.
The 83, 183 and 240 from Golders Green station
stop close to 296 Golders Green Road.
Green Line coach services from Hemel Hempstead
and Luton stop at Brent Cross.
Car Parking: There is car parking at Brent Cross
Station and limited on-street parking at Highfield
Avenue and Woodlands Drive.

The Wellington Hospital. 14

The Wellington Hospital

Platinum Medical Centre

South Building

15 -17 Lodge Road

London NW8 8JA

Wellington Place
St Johns Wood
London NW8 9LE

North Building
Circus Road
St Johns Wood
London NW8 6PD

Central Building
21 Wellington Road
London NW8 9SQ

The Wellington Diagnostics

& Outpatients Centre
Roman House
296 Golders Green Road
London NW11 9PY

Contact Details
The Wellington Hospital Enquiry Helpline:
Tel: 020 7483 5148
Fax: 020 7483 5618
wellington.enquiryhelpline@hcahealthcare.co.uk
www.thewellingtonhospital.com
www.theplatinummedicalcentre.com
www.wellingtondiagnosticscentre.com

The Wellington Hospital. 15

Wellington Place, St Johns Wood

London NW8 9LE
Tel: 020 7586 5959
www.thewellingtonhospital.com

THE

091-2013

HCA International Limited Registered No. 3020522 England Registered Office: 242 Marylebone Road, London NW1 6JL