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Explanation of Theory:
This theory concentrates on three interpersonal needs that most people share: the needs for
inclusion, for control and for affection. Schutz maintains that people begin relationships in order to
satisfy one or more of these needs.
Critique:
Although Schutz believes that persons seek ways to fulfill these three needs, his system does not
presume that all persons are equally motivated by them or that the needs can predict human behavior
precisely in any given circumstance. The three basic interpersonal needs are inclusion, control and
affection. Inclusion refers to people's need to be recognized as participants in human interaction. If
a feeling of inclusion is a baseline condition for healthy human existence, then the need to make a
difference through control is the next logical level. The use of the term control as it applies to this
theory refers to people's desires to make a difference in their social environments and to have some
say over what happens. Finally, people seek a sense of interpersonal warmth or of being liked or
loved. Friendship and other intimate relations often serve this function, of course, and the absence
of such relationships is a source of much of the alienation we feel from time to time.
Example:
Student Friendly Example: Jessica moved into the dorms as a freshman. The first moments after her
parents had moved her in and said their goodbyes were the scariest of her life. She realized that for
the first time in her life, she was alone. It didn't take long for Jessica to convince herself that she
was going to make an effort to make new friends. She knew if she didn't, life would be miserable.
She soon began to meet girls on her floor and many times they would all go to dinner together. She
was starting to be included in the girls activities which made her feel better about being in a strange
town and not knowing a soul. As time went by, the girls on Jessica's floor became her best friends.
They shared so much their first year of college and continued to as the years went by. Jessica's
basic needs for inclusion, affection and control were all important in making her life in college more
pleasant.
What are instances from your past where teamwork was important?
When did you have to think of the team goals over your own goals?
What happened when a member of the team refused to give in to the team goals and pursued their
own goals?
What are the disadvantages of "Me-orientation?" "We orientation?"
Collectivism Individualism
Cooperation Competition
Values independence, autonomy, and privacy, Values harmony, conformity, and loyalty to the
encouraged dissent, encourages people to "do group; discourages dissent
their own thing"
Leader say, "I've decides that we're going to Leader says, "We've all got to live with the decision
do it this way. Mexico, Phillipians we make, so we should all have a say in it. Tell me
what you think." Americans
The words themselves carry most of the The situation, or context, carries most of the
meaning; values direct, unambiguous meaning, communication is indirect; nonverbal
communication. "I love that idea" means "I signals are crucial to understanding a message.
love that idea." "Your idea is intriguing" may mean "I hat it" or "I
like it." Asian and Native Americans
Americans
Competent communication will be effective and appropriate to the rules and expectations of the
group. Different settings and roles require different communication.
The definition of communication competence provides five elements that constitute the framework
for analysis of small group communication.
4. Commitment- personal desire to improve one's self and one's relationship to others
In groups structured by the teacher, females and males participated almost equally.
In student directed groups, females made 17% fewer comments and took 25% fewer turns.
According to the research by Sommers and Lawerence men and women interact more or less as equals
when the floor is handed to participants in turn.
When people were put in groups for cooperative learning (Tannen 292)
In groups structured by the teacher, females and males participated almost equally.
In student directed groups, females made 17% fewer comments and took 25% fewer
turns.
According to the research by Sommers and Lawerence men and women interact more or
less as equals when the floor is handed to participants in turn.
Women frequently notice that they are referred to by their first name more readily than
their male counterparts are. Some say this if because women may be more friendly,
others say it is lack of respect. (208)
Gossips about friends and family Gossips about political and sports figures
and powerful people
Use more intensive adjectives: Really, very Treat communication as a contest