Survey on the Intention to Use Tablet PCs Among Students:

A UTAUT Perspective
A tablet personal computer (PC) is a complete mobile computer, larger than a mobile phone
or personal digital assistant, which is integrated into a flat touch screen and operates
primarily by touching the screen. Rather than a physical keyboard, it often uses an onscreen
virtual keyboard, a passive stylus pen, or a digital pen. Recently, the tablet PC market was
reinvigorated by Apple through the introduction of the iPad device in 2010. Following iPads
huge success, many other tablets by competing companies such as the Samsung Galaxy Tab
quickly emerged. Considering the rising popularity of tablet PCs, this survey intends to
investigate university students intention to use such devices.
Instructions: Please read each question carefully and respond to all questions to the best of
your ability by placing a check () for each question.

3- Neutral
(N)

5- Strongly
Agree (SA)

2- Disagree
(D)

4-Agree (A)

1-Strongly
Disagree

PER1

I would find tablet PCs useful in my studies.

PER2

Using tablet PCs will enable me to accomplish tasks more

quickly.

PER3

Using tablet PCs will increase my productivity.

PER4

Using tablet PCs will increase my chances of getting

better grades (CGPA).

EFF1

My interaction with tablet PCs would be clear and

understandable.

EFF2

It would be easy for me to become skillful at using tablet

PCs.

EFF3

I would find tablet PCs easy to use.

EFF4

Learning to operate tablet PCs is easy for me.

SOC1

People who influence my behaviour (e.g. coursemates,

friends) think that I should use tablet PCs.

SOC2

People who are important to me (e.g. family members)

think that I should use tablet PCs.

SOC3

Lecturers in my school have been encouraging in the use

of tablet PCs.

Item
code

Description of items

2- Disagree
(D)

3- Neutral
(N)

5- Strongly
Agree (SA)

1-Strongly
Disagree

4-Agree (A)

Description of items

SOC4

In general, the university has supported the use of tablet

PCs.

FAC1

I have the resources (e.g. money) necessary to use tablet

PCs.

FAC2

I have the knowledge necessary to use tablet PCs.

FAC3

Tablet PCs are compatible with other electronic gadgets I

use.

FAC4

A specific person (or group) is available for assistance

should I encounter difficulties with the tablet PCs.

Item
code

I could complete my studies or task using tablet PCs ..

SEF1

if there was no one around to tell me what to do as I

go.

SEF2

if I could call someone for help if I got stuck.

SEF3

if I had a lot of time to complete the task for which the

tablet PC was provided.

SEF4

if I had just the built-in help facility for assistance.

ANX1

I feel apprehensive about using tablet PCs.

ANX2

It scares me to think that I could lose a lot of information

using the tablet PCs by hitting the wrong key.

ANX3

I hesitate to use tablet PCs for fear of making mistakes I

cannot correct.

ANX4

Tablet PCs are somewhat intimidating to me.

INV1

Other people come to me for advice on new technologies.

INV2

I am among the first in my circle of friends to acquire new

technology when it appears in the market.

INV3

I can usually figure out new high-tech products and

services without help from others.

INV4

I keep up with the latest technological developments in my

area of interest.

INV5

I enjoy the challenge of figuring out high-tech gadgets.

2- Disagree
(D)

3- Neutral
(N)

5- Strongly
Agree (SA)

1-Strongly
Disagree

4-Agree (A)

Description of items
I find that I have fewer problems than my
coursemates/friends do in making technology work for
me.

ATT1

Using the tablet PC would be a good idea.

ATT2

Using the tablet PC would make studies more interesting.

ATT3

Using the tablet PC is fun.

ATT4

I would like using the tablet PC.

INT1

Assuming I have the tablet PC, I intend to use it.

INT2

Whenever possible, I intend to use the tablet PC.

INT3

To the extent possible, I would use the tablet PC to do

different things.

INT4

I intend to increase my use of the tablet PC in the future.

Item
code
INV6

PERSONAL PROFILE
1. What is your age? _______ years old
2. What is your gender? ____1.Male

____2. Female

3. What is your race/ethnicity?

____1.
____2.
____3.
____4.

Malay
Chinese
Indian
Others _________________(please specify)

4. What is your nationality?

____1. Malaysian
____2. Others _________________ (please specify)

5. What is your year of study?

____1.
____2.
____3.
____4.

First year
Second year
Third year
Fourth year and above

6. What programme are you registered for?

____1. Bachelors degree (undergraduate)
____2. Masters
____3. PhD
7. What is the status of your candidacy?
____1. Part time
____2. Full time
8. Which school/faculty are you from? ___________________________
9. Do you live in or outside campus?
____1. In campus
____2. Outside campus
10. What is your current CGPA level? ____________________________

INTERNET EXPERIENCE
11. How long (in years or months if less than 1 year) have you been using the internet?
_____________________
12. Do you have internet access at home?

____1. Yes ____2. No

13. Where do you primarily access internet from?

____1. Home
____2. Place of employment
____3. School/academic institution
____4. Cybercafe
____5. Others (please specify) _____________________
14. Which web browser do you usually use?
____1. Internet Explorer
____2. Mozilla Firefox
____3. Others (please specify) _____________________
____4. More than one browser

15. On an average day, how much time do you spend using the internet?
____1.
____2.
____3.
____4.
____5.
____6.

Almost never
Less than 0.5 hours
From 0.5 hours to 1 hour
1-2 hours
2-3 hours
More than 3 hours

16. On average, how often do you use internet?

____1.
____2.
____3.
____4.
____5.
____6.

Less than once a month

Once a month
A few times a month
A few times a week
About once a day
Several times a day

END OF SURVEY
THANK YOU VERY MUCH FOR YOUR KIND COOPERATION

INTENTION TO USE TABLET PCs AMONG STUDENTS:

A UTAUT PERSPECTIVE
Research Framework

Performance
Expectancy

Effort Expectancy

Social Influence

Attitude towards
Using Tablet PCs

Intention to Use
Tablet PCs

Facilitating Conditions

Self-Efficacy

Anxiety

Theory :
Unified Theory of Acceptance and Use of Technology (UTAUT)
(Venkatesh et al., 2003)
Description of constructs used in the questionnaire
Item no.
PER1, PER2,
PER3, PER4

Variable name
Performance
Expectancy

Source
Venkatesh et al. (2003)

No. of Items
4

EFF1, EFF2,
EFF3, EFF4

Effort Expectancy

Venkatesh et al. (2003)

SOC1, SOC2,
SOC3, SOC4

Social Influence

Venkatesh et al. (2003)

FAC1, FAC2,
FAC3, FAC4

Facilitating Conditions

Venkatesh et al. (2003)

SEF1, SEF2,
SEF3, SEF4

Self-Efficacy

Venkatesh et al. (2003)

ANX1, ANX2,
ANX3, ANX4

Anxiety

Venkatesh et al. (2003)

INV1, INV2, INV3,

INV4, INV5, INV6

Innovativeness

Parasuraman (2000)

ATT1, ATT2, ATT3,

ATT4

Attitude towards Using

Technology

Venkatesh et al. (2003)

INT1, INT2, INT3,

INT4

Intention to Use Tablet

PCs

Park & Chen (2007)

References
Parasuraman, A. (2000). Technology Readiness Index (TRI). Journal of Service Research, Vol. 2, No.
4, pp. 307-320.
Park, Y. & Chen, J.V. (2007). Acceptance and adoption of the innovative use of smartphone. Industrial
Management & Data Systems, Vol. 107, No. 9, pp. 1349-1365.
Venkatesh, V., Morris, M.G. , Davis, G.B. & Davis, F.D. (2003). User acceptance of information
technology: toward a unified view. MIS Quarterly, Vol. 27, No.3, pp. 425-478.