Flatbed Scanner AVA6 PLUS

Service Manual

Avision Inc.

Contents
1.

INTRODUCTION .............................................................................................1-1
1.1

2.

3.

GENERAL NOTES FOR SERVICING ......................................................................1-1

INSTALLATION/TRANSPORTATION ...............................................................2-1
2.1

PRECAUTIONS OF INSTALLATION ......................................................................2-1

2.2

TRANSPORTATION .......................................................................................2-1

THEORY OF OPERATION .................................................................................3-1

3.1

INTRODUCTION ..........................................................................................3-1

3.2

MAIN CONTROL UNIT ...................................................................................3-2

3.2.1
3.2.2
3.2.3
3.2.4

4.

PROBLEM SOLVING ........................................................................................4-1

4.1

DIAGNOSTICS ...........................................................................................4-1

4.2

TROUBLESHOOTING .....................................................................................4-2
4.2.1
4.2.2

5.

System diagram ..........................................................................3-2

Main control ................................................................................3-3
Power supply circuit .....................................................................3-4
Power supply...............................................................................3-5

Flowcharts ..................................................................................4-2
Tables ........................................................................................4-5

DISASSEMBLY ................................................................................................5-1
5.1

SERVICE TOOL ..........................................................................................5-1

5.2

PROCEDURE FOR DISASSEMBLY AND REASSEMBLY ...................................................5-2

5.2.1
5.2.2
5.2.3
5.2.4
5.2.5
5.2.6
5.2.7
5.2.8
5.2.9
5.2.10
5.2.11

Notes on disassembly ...................................................................5-2

Removing the Document Cover ......................................................5-3
Removing the Upper Housing.........................................................5-4
Removing the Right Button PCBA (LB58) .........................................5-6
Removing the Left Button PCBA (LB57) ...........................................5-7
Removing the Main Board..............................................................5-9
Removing the Optical Unit ........................................................... 5-12
Removing the Flat Cable to the Optical Unit ................................... 5-16
Removing the Inverter................................................................ 5-18
Removing the Lamp Assembly ..................................................... 5-22
Removing the Transmission (Motor) Assembly................................ 5-25

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Service Manual

1. INTRODUCTION
General Notes for Servicing
General Description

This manual is intended to be used by the maintenance engineers. It describes areas to be

maintained, the detailed installation, the disassembly, and the component replacement
procedures as well as the main trouble shooting guides.
Please take your time to read this manual thoroughly to obtain comprehensive knowledge
about the scanner before serving the unit.

1.1

General notes for servicing

(1)

Before trying to disassemble the scanner, make sure the power supply cord of the
scanner is disconnected from the power outlet. Under any circumstance, do not
remove or install the connectors on the scanner with the power supply turned ON.

(2)

Use caution not to drop small parts or screws inside the unit when disassembling and
reassembling. If left inside, they might cause the malfunction of the unit.

(3)

Do not pull the connector cable when disconnecting it.

(4)

When carrying the scanning head unit, put it in an anti-static bag.

(5)

Keep the document table glass surface always clean.

clean cloth for cleaning.

(6)

Use caution not to injure your fingers or hands when disassembling or reassembling
the unit.

1-1

Hold the connector.

If contaminated, use a dry

Service Manual

2. INSTALLATION/TRANSPORTATION
Precautions of Installation
Transportation

2.1

Precautions of Installation
Pay attention to the following matters before unpacking and installation.

2.2

Do not install in a place where vibration may occur.

Keep the scanner out of direct sunlight. Do not install near a heat source.
Do not place the scanner around materials which shut off the circulation of air.
Do not install in a humid or dusty place.
Use care not to scratch the glass surface of the scanner or the document holding
pad with a clip or staple.
Do not use the wall socket with connecting devices which may generate noise, for
example, air-conditioner, etc.
Use a suitable AC power source.
Place the scanner on a level surface.

Transportation
To move the scanner from where it is installed, for repair or any other reason, make
sure to observe the following conditions:
(1)

Move the lock switch to the Locked position.

(2)

Turn off the power of the scanner.

(3)

Remove the power cable.

(4)

Put the scanner in the packing case with the packing material.

2-1

Service Manual

3. THEORY OF OPERATION
Introduction
Main Control Unit

3.1

Introduction

Figure 3.1
The reflected rays of your original as shown in the above Figure 3.1 pass through the lens
and create an image on the CCD (Charged Coupled Device). Then, according to the
different light intensity perceived by the CCD, the CCD will transfer these data into a series
of analog signals to the main board, where the signals are turned into digital signals.
These digital signals flows to the image processor to store into a host computer acceptable
format then goes to USB2.0 controller to transfer to a host computer.

3-1

3.2

Main control unit

3.2.1 System diagram

Figure 3.2

Product System Block Diagram

3-2

Service Manual

3.2.2 Main control

Use ASIC(S5) to image catch and image process.

Figure 3.3

Main Control Block Diagram

3-3

3.2.3 Power supply circuit

This power system uses Liner and buck regulator to transit voltage to supply system need.

Figure 3.4 Power System

3-4

Service Manual

3.2.4 Power supply

In this system, there is only one type of power supply. Please see Table 3.1 for details.
Table 3.1

Power Adapter

Type
Characteristic
Input voltage range
Input current (at the
rated input/output)
Input frequency
Max. in-rush
current(@full load,
cold start)
Output voltage
Min. load current
Max. load current
Total power (at full
load)

Wall-mount
100-240V
2A type or less
50-60Hz
6A
+12Vdc
0.0A
1.5A
18W

3-5

Service Manual

4. PROBLEM SOLVING
Diagnostics
Troubleshooting

4.1

Diagnostics

When the scanner is turned on, the initial diagnostics will be performed. The errors will be
displayed in scanners TWAIN driver and are listed in below:
Error Code

Error Code Meaning

Solutions

Err7

Calibration failed.

Err101

Power off or cable

failure.

1. Check if the motor rotates smoothly.

2. Check the Optical Chassis.
Check if the power cable has been
connected to the scanner correctly.

Err129

Can't find scanner.

Check the following:

1. If scanner is powered on.
2. If USB cable has been connected to
the scanner correctly.
3. If the scanner driver has been
installed on your computer
successfully.

Err153

Driver Initial Failed.

1. Check if the USB cable has been

connected to the scanner correctly
and if scanner driver is installed
successfully.
2. If the error still occurs, replace the
main board.

Err176

Back to Home Position

Failed.

1. Check if the motor rotates smoothly.

2. Check motor or the main board.

4-1

4.2

Troubleshooting

Refer first to the applicable troubleshooting flowchart in the following two sections. The
flowcharts refer you to the appropriate table for detailed troubleshooting.
4.2.1 Flowcharts
This section provides the following three troubleshooting flowcharts:
Troubleshooting from power on to scanner ready
Troubleshooting

4-2

Service Manual

4.2.1.1 Troubleshooting flowchart: power on to scanner ready

Troubleshooting From Power on

Power
LED on

No

See Table 4.1

Yes
Scan
module
moves to
home
position
Yes
Move to calibration
position.

Wait for
command from
host

4-3

No

See Table 4.2

4.2.1.2 Troubleshooting flowchart:

(Flatbed Operation)

Troubleshooting

Scan module
moves to
flatbed home
position

No

See Table 4.3

Yes
No

Image
appears

See Table 4.4

Yes
Yes

Image
unclear

See Table 4.5

No
Yes

Strange
sound
generated

End

4-4

See Table 4.6

Service Manual

4.2.2 Tables
The tables in this section provide detailed troubleshooting information.
4.2.2.1 The Power LED does not go on
Cause

Relevant
Unit

Check Method

Maintenance
Method

Remark

Unplugged from
outlet

None

Visual check

None

AC power
unplugged at
unit
AC voltage
failure
Power unit AC
input connector
disconnected
Power unit-main
PCBA connection
failure
Power unit
output voltage
failure
PCBA Failure

None

Visual check

None
None

AC outlet voltage
check
Visual check

Insert the AC
plug into the
outlet.
Insert the AC
cable into
unit.
None
Connect the
connector.

None

None

Visual check

Connect the
connector.

None

Power unit

Output voltage
(+5V) check

Replace the
power unit

None

*main control
PCBA

Tester check
(+5V, GND)

Remove the
cause or
replace the
PCBA.

None

Table 4.1

4-5

None

None

4.2.2.2

Scan module does not move to the home position

Cause

Relevant
Unit

Check Method

Maintenance
Method

Remark

CCD boardmain control

PCBA
connection
failure
CCD boardmain control
PCBA cable
failure

None

Visual check

Connect the
connector.

None

CCD boardmain control

PCBA cable

Tester or visual
check

Motor-main
control PCBA
connection
failure

None

Visual check

Check the
cable
connecting the
CCD board
and the main
control PCBA
Connect the
connector.

Motor failure

Motor

Visual check

Power supplymain control

board
connection
failure
Power supply
fails

None

Visual check

Power
supply

CCD board fails

CCD board

Tester check
(+15V, -15V,
+24V, GND)
Tester check

Table 4.2

4-6

None

Replace the
motor module.
Connect the
connector.

Motor
failure
None

Replace the
power supply.

None

Replace the
Optical
Chassis.

None

Service Manual

4.2.2.3

Scan module does not move to the flatbed position

Cause

Relevant
Unit

Check
Method

Maintenance
Method

Remark

Power supplymain control

board
connection
failure
Power supply
fails
Motor-main
control PCBA
connection
failure
Motor failure

None

Visual check

Replace the
power supply.

None

Power
supply
None

Tester check
( +12V, GND)
Visual check

Replace the
power supply.
Connect the
connector.

None

Motor

Visual check

None

CCD boardmain control

PCBA
connection
failure
main control
board failure

None

Visual check

Replace the
motor
module.
Connect the
connector.

main
control
board
PCBA
CCD board

Tester check

Replace main
control board
PCBA

None

Tester check

Replace the
Optical
Chassis.

None

CCD board
fails

Table 4.3

4-7

None

None

4.2.2.4 Image does not appear

Cause

Relevant
Unit

Check
Method

Maintenance
Method

Remark

Power
supply-main
control board
connection
failure
Power supply
fails.
Lamp failure

None

Visual check

Connect the
connector.

None

Power supply

CCD boardmain control

board
connection
failure
CCD board
fails.

None

Visual check

Replace the
power supply.
Replace the
lamp.
Connect the
connector.

None

Lamp

Tester check
(+12V, GND)
Visual check

CCD Board

Visual check

Table 4.4

4-8

Replace the
Optical
Chassis.

None
None

None

Service Manual

4.2.2.5

Image unclear
Cause

Relevant Unit

Check
Method

Maintenance
Method

Remark

Lamp too
dark
Dirt on
calibration
reference
plate

Lamp

Visual check

None

Calibration
reference plate

Visual check

Dirt on
calibration
reference
plate

Calibration
reference plate

Visual check

Dirt on the
mirrors

Mirrors

Visual check

Dirt on the
lens

Lens

Visual check

Replace with a
new lamp.
Clean the
flatbed glass
by a clean
cloth
moistened
with isopropyl
alcohol.
Clean the
calibration
reference plate
by a clean
cloth
moistened
with isopropyl
alcohol.
Clean the
mirrors by a
clean cloth
moistened
with isopropyl
alcohol.
Clean the lens
with isopropyl
alcohol.

Table 4.5

4-9

None

None

None

None

4.2.2.6

Strange sound generated

Cause

Relevant
Unit

Check
Method

Maintenance
Method

Remark

Motor
unit
failure
Main
control
PCBA
failure
Scanning
module
failure

Motor unit

Replace the
motor unit.

Replace the
motor unit.

None

Main
control
PCBA

Replace the
main control
PCBA.

Replace the
main control
PCBA.

None

Scanning
module

Replace the
Optical
Chassis.

None

Motor
noise

Assembly
error

Check if
scanning
module is
loose.
Is the motor
correctly
assembled on
the metal
plate?

None

None

Table 4.6

4-10

Service Manual

5. DISASSEMBLY
Service Tools
Procedure for Disassembly and Reassembly

5.1

Service Tool

Table 5.1 describes the maintenance tools necessary for the maintenance of this
equipment.

No
.

Name

Description

1
2

Idler pulley module screw

Nominal No.2 M3, M4

3
4
5
6
7

Minus screwdriver
Philips screwdriver
(magnetic)
Oil
Grease
Alcohol (Isopropyl 91% >)
Digital voltmeter
Oscilloscope

Blower
Table 5.1

Shell Terrace Oil 46

Shell Alvania Grease No.2
Cleaning
With 0.01 V range
100 MHz or more with
external sweep
Cleaning

Maintenance tools

5-1

5.2

Procedure for disassembly and reassembly

5.2.1 Notes on disassembly

(1)

Clean the disassembly and assembly location.

(2)

Disconnect the power cable and remove the AC plug from the outlet before
disassembly and assembly.

(3)

Follow the disassembly and assembly procedures. Never loosen the screws of
parts that must not be disassembled.

(4)

Store the disassembled parts in a clean place to avoid loss.

(5)

After replacement, check the contacts and spare part mounting.

(6)

Assemble the parts in reverse order of disassembly procedure.

5-2

Service Manual

5.2.2 Removing the Document Cover

Remove the studs on the Document Cover from the main unit.

Document
Cover

5-3

5.2.3 Removing the Upper Housing

1. Turn the scanner over to reveal the bottom. Remove 2 fixing screws on the Bottom
Housing as shown.

Fixing Screw

(Torque50.5Kgf.cm / Screw Type: 3x8 / PN: 077-0812-0)

2. Remove the Document Cover as described in the preceding section 5.2.2.

3. Loosen the Upper Housing Assembly from the bottom housing and then remove it.

5-4

Service Manual

4. Lift the Upper Housing Assembly and disconnect the flat cable to the main board as
shown to remove the Upper Housing Assembly.

Upper Housing
Assembly

Flat Cable

Bottom Housing
Assembly

Upper Housing
Assembly

5-5

5.2.4 Removing the Right Button PCBA (LB58)

1. Remove the Upper Housing as described in the preceding section 5.2.3.
2. Remove 2 fixing screws on the right button PCBA (LB58) and then disconnect the cable
as shown.
Cable to
the PCBA

Fixing
Screw

(Torque40.5Kgf.cm / Screw Type: 3x6 / PN: 077-0626-0)

LB58 PCBA

Rear Side

Front Side

Reassembling:
For correct cable connection of the LB58 PCBA, please refer to the following figure:
Front Side

Rear Side

5-6

Service Manual

5.2.5 Removing the Left Button PCBA (LB57)

1.

Remove the Upper Housing as described in the preceding section 5.2.3.

2.

Remove the fixing screw on the left button PCBA and then disconnect the cable as
shown.

Fixing Screw
Flat Cable

Cable to
the PCBA
(Torque40.5Kgf.cm / Screw Type: 3x6 / PN: 077-0626-0)

3.

Disconnect the flat cable as shown.

Flat Cable

LB57 PCBA

5-7

Reassembling:
For correct cable connection of the LB57 PCBA, please refer to the following figure:
Rear Side

Front Side

5-8

Service Manual

5.2.6 Removing the Main Board

1.

Remove the Upper Housing as described in the preceding section 5.2.3.

2.

Disconnect the flat cable on the main board as shown.

Flat Cable

3.

Remove 2 fixing screws on the main board as illustrated.

Fixing Screw

(Torque50.5Kgf.cm / Screw Type: 3x6 / PN: 077-0618-0)

5-9

4.

Disconnect the motor cable to the main board. The main board is removed.

Motor Cable

5-10

Service Manual

Reassembling:
1.

2.

For correct cable connection of the main board, please refer to the following figure:

While reconnecting the motor cable to the main board, be sure to wind the cable for
a few times and then connect it to the connector on the main board as illustrated.

Wind the cables

before connecting
to the main board

5-11

5.2.7 Removing the Optical Unit

1.

Remove the Upper Housing as described in the preceding section 5.2.3.

2.

Remove one fixing screw on the sliding rod as shown.

Fixing Screw

(Torque40.5Kgf.cm / Screw Type: 3x6 / PN: 077-0624-0)

3.

Move the Optical Chassis to the center and then disconnect the flat cable to the Optical
Chassis as shown.

5-12

Service Manual

4.

Lift the Lower Sliding Rod and then remove the Sliding Rod from the Optical Chassis as
shown.

Lower
Sliding Rod

5.

Remove the belt from the slot of the Optical Chassis as indicated. The Optical Chassis is
removed.

Optical
Chassis

Belt

5-13

Optical
Chassis

5-14

Service Manual

Reassembling:
1. For correct cable connection of the CCD board on the Optical Chassis, refer to the
following figure:

2.

To reassemble the Optical Chassis to the Bottom Housing, be sure to connect the flat
cable to the CCD board with the print side FACING UP as illustrated.

Connect the Flat

Cable with the
Text Side Facing
Up.

3.

After reassembling the Optical Chassis, make sure the Optical Chassis can move freely
on the sliding rods.

5-15

5.2.8 Removing the Flat Cable to the Optical Unit

1.

Remove the Upper Housing as described in the preceding section 5.2.3.

2.

Move the Optical Chassis to the center and then disconnect the flat cable to the Optical
Chassis as shown.

Flat Cable

3.

Disconnect the other end of the flat cable on the main board as shown.

The other
end of the
Flat Cable

5-16

Service Manual

4.

Remove 2 fixing screws on the EMI core of the Flat Cable. The Flat Cable is removed.

Fixing Screw

(Torque50.5Kgf.cm / Screw Type: 3x6 / PN: 077-0626-0)

5-17

5.2.9 Removing the Inverter

1.

Remove the Optical Chassis as described in the preceding section 5.2.7.

2.

Removing 1 fixing screw on the Optical Chassis as shown.

Fixing Screw

(Torque30.5Kgf.cm / Screw Type: 2.6x5 / PN: 077-0547-0)

3.

Remove the locks on both sides of the Lamp Assembly as illustrated below.

5-18

Service Manual

4.

Disconnect the inverter cable on the CCD Board as shown.

Inverter
Cable

CCD Board

5-19

5.

Disconnect the lamp cable on the Inverter.

6.

Remove one fixing screw on the Inverter. The Inverter is removed from the Optical
Chassis.

Fixing
Screw

(Torque30.5Kgf.cm / Screw Type: 2.6x6 / PN: 077-0620-0)

Inverter

5-20

Service Manual

Reassembling:
For correct cable connection of the inverter, please refer to the following figure:
CCD Board
CBA292

5-21

5.2.10

Removing the Lamp Assembly

1.

Remove the Optical Chassis as described in the preceding section 5.2.7.

2.

Removing 1 fixing screw on the Optical Chassis as shown.

Fixing Screw

(Torque30.5Kgf.cm / Screw Type: ? / PN: 077-0547-0)

3.

Remove the locks on both sides of the Lamp Assembly as illustrated below.

5-22

Service Manual

4.

Disconnect the lamp cable on the Inverter.

The Lamp Assembly is removed.

Lamp
Assembly

5-23

Reassembling:
Before reconnecting the lamp cable to the inverter, make sure the cable is winded clockwise
for 3 times as illustrated.

5-24

Service Manual

5.2.11

Removing the Transmission (Motor) Assembly

1.

Remove the Optical Chassis as described in the preceding section 5.2.7.

2.

Remove 3 fixing screws on the Transmission Assembly as shown.

Fixing Screw

(Torque40.5Kgf.cm / Screw Type: 5x16 / PN: 077-0415-0)

3.

Remove 2 fixing screws on the left side of the Transmission Assembly as shown.

Fixing Screw

(Torque40.5Kgf.cm / Screw Type: 2x5 / PN: 077-0523-0)

5-25

4.

Remove the spring on the Transmission Assembly as shown. The Transmission

Assembly is removed.

Spring

Transmission
Assembly

5-26

Service Manual

Reassembling:
Follow the disassembling procedure in the reverse order to reassemble the Transmission
Assembly. Be sure to install the belt with the smooth side facing outward.

Smooth
Side Faces
Outward

5-27