Microsoft Toolkit FAQ

My AV/Firewall Detected a Virus when activating.:

Most major AV s have decided to flag KMSEmulator as a virus/hack tool, because it
can be used for piracy and many AV s flag cracks. The file is completely safe but
you must add it to your AV exclusions for proper use of KMS activation.
So add AutoKMS's (%WINDIR%\AutoKMS\AutoKMS.exe), KMS Server Services's (%WINDIR%
\KMSServerService\KMS Server Service.exe), and KMSEmulator's (%WINDIR%\Microsoft
.NET\Framework\v2.0.50727\vbc.e xe) path to AV/Firewall exclusions.
Can I really trust these files?:
They are confirmed safe by MDL community and our reputations would be damaged if
we were trying to infect you, but if you still don t trust the files don t use KMS
activation. You can use AutoRearm to keep Microsoft Office in grace period forev
er without any AV Configuration/False Positive hassles.
I tried to activate via KMS and it failed.:
First be 100% sure your AV and any security products (including built in Windows
Products) are not interfering.
In any other case, please post to the forum with the output when you attempted a
ctivation.
Microsoft Office licensing is shot/Setup window shows on start of Office/I get r
ed bar and nag.:
If your Microsoft Office licensing gets damaged or marked as tampered, Microsoft
Office will try to repair itself and when it does you will be in Notifications
Mode (with 0 rearms). The only way to resolve this is to activate Microsoft Offi
ce successfully (You ll have to use KMS due to lack of MAK/Retail keys). If you su
ccessfully activate you ll be activated with 5 rearms.
I have an issue or question not contained in this readme.:
If you are experiencing a problem and you have read through relevant parts of th
e readme (99% of questions I am asked are contained here in the readme so I don t
answer those due to it being a lack of time and delaying those with questions/pr
oblems not in the readme. If you have a question that isn t related to issues with
activation troubleshooting, freely ask. Otherwise follow the troubleshooting st
eps so you can post all the info I need to help you.
Troubleshooting/Support Guide
General:
1. Please do not send support requests via PM. My PM fills up quick and other pe
ople besides me can help if you post it publicly.
2. Not following the rest of this guide will mean I will ignore the post. "KMS f
ailed please help" does not give me enough info.
3. Be absolutely 100% positive no AV/Firewall/Security are interfering. There ar
e few reasons KMS fails and this is the main one. Do not assume things are OK be
cause no alert occurred, make sure things are excluded.
Steps:
1. For whatever the problem is, if applicable, copy a full amount of the output/
log. EX; If AutoKMS is failing get the AutoKMS.log contents, if another function
is failing get all of the output sent to the Information Console.
2. Get the output of Check Activation Status
3. Post the output gathered in Step 2. If it is large, dump it to pastebin.org o
r a similar site and post the link to that dump in Microsoft Toolkit thread and
explain that you had problems. You may have to obfuscate it (hxxp:// instead of
http://) if your post count is too low to post links.