Beruflich Dokumente
Kultur Dokumente
ON
Customer satisfaction and market potential of
MahaShakti cements
INTERNAL GUIDE
Mr. M AN AS K UM AR D AS
P ro f. T . S AT P AT HY
F AC U LT Y ( M k t g.)
DECLARATION
I hereby declare that the project report with the title A project report
on
customer
satisfaction
and
market
potential
of
MahaShakti
AMIYOREJ SAHOO
Date-___/___/______
ACKNOWLEDGEMENT
I would like to express my gratitude for all the people, who extended
unending Support at all stages of the project. I take this opportunity to
thank our Dean, Dr. S.K Dixit and Head of the department Prof. Tanmoy
Satpathy. This report is a product of not o nly my sincere efforts but also
the guidance and morale support given by the management of NIIS
Institute Of Business Administration. I express my sincere gratitude to
my corporate guide Mr. Manas Kumar Das for sparing his valuable time
in giving the valuable information and suggestions all through, for the
successful completion of the project.
Last but not least, I express my sincere gratitude to all the employees at
mahashakti cement who have directly or indirectly contributed to the
successful completion of the project .
AMIYOREJ SAHOO
MBA (2014-16)
TO WHOM IT MAYCONCERN
This is to certify that the project entitled A project report on
customer satisfaction and market potential of MahaShakti
cements is a genuine interim report carried out by AMIYOREJ
SAHOO
of
NIIS
Institute
of
Business
Administration,
Bhubaneswar at MY HOME INDUSTRIES LTD., Bhubaneswar during
the project tenure of eight weeks which was from 20 t h May to 06 t h July
2015.
He has given good performance throughout the training period. I wish
him all the best for his bright career .
Place: Bhubaneswar
Date:
(Trainer/Company Guide)
Bhubaneswar
PREFACE
For management career, it is import ant to develop managerial skills. In
order to achieve positive and concrete results, along with theoretical
concepts, the exposure of real life situation existing in corporate world is
very much needed. To fulfill this need, this practical training is requ ired.
CONTENTS
Sl. No.
Topics
Overview of Indian Cement Industry
Page No
1.
Chapter-1
01
2.
Chapter-2
Introduction
General
Need of Study
Scope of Study
Industry profile
Company Profile
03
3.
Chapter-3
Literature Review
18
4.
Chapter-4
21
5.
Chapter-5
31
6.
Chapter-6
44
7.
Chapter-7
45
8.
Chapter-8
Bibliography
Annexure
Questionnaire
47