Dictm Aom 20091

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT
I. ADMINISTRATIVE
A. BACKGROUND
1. Introduction
Gone were the days when it was wise to take things at slow pace to
make obstinate marks for growth and development. We are in a world of
continuous change where we are prompted to look beyond the future,
now. We owe it or we blame it to the fast transformation of information
technology (IT) that now dictates an e-global (electronic global) way of life.
Precisely, this IT has to improve the quality of public service that
the Philippine National Police (PNP) mulls about. Within the mandate of
the law and concurrent to the governments national transformation
program, the PNP has identified the need to an organized information
gathering and storage system that can help decision-makers in the PNP
assess the different strategies, with geographic, socioeconomic and socio
demographic factors coming less into play.
This need for modern technological advancement has prompted
the PNP to opt for on IT reengineering strategy which would necessitate
for the integration of the two existing major technologies available in the
PNP which are being managed separately by the Information Technology
Management System (ITMS) and the Communications and Electronics
Service (CES). The system would provide the PNP an unhampered realtime connectivity to all its police stations nationwide through Internet
Service Providers (ISPs) and utilities which means less paper works, fast
and real-time accessibility, more accurate data and information sharing
and on-line transmission.
Meanwhile, the fusion of the existing Information Technology
Management and Communications and Electronics Service into an
integrated Information and Communications Technology Management
shall pave the way for the reengineering of a PNP IT infrastructure,
necessitating the birth of a new directorate which would carry the
mandate, embody the aspiration and manage the assimilation of
technologies in its directional capacity and as the one policy-making body
pertaining to all ICTs of the PNP. It is along this pursuit that the
Directorate for Information and Communications Technology Management
(DICTM) was activated on April 1, 2009 through GO DPL-09-08.
Administrative and Operations Manual
2. Conceptualization of DICTM
Through Executive Order Nr. 269 on January 12, 2004, the Philippine
Government Commission of Information and Communications Technology
(CICT) was created to develop, promote and advance Information and
Communications Technology as a prerequisite for the continued growth of
the economy, competitiveness of local firm/industry using ICT, and
achievement of national development goals by providing legal, policy and
institutional development in this field.
Parallel to the creation of the CICT and to be able to assimilate the
information and telecommunications system of the PNP, the Revised
Reorganization Plan of the PNP was adopted on August 21, 2008 through
NAPOLCOM Resolution No. 2008-447.
On March 2, 2009, Her Excellency President Gloria Macapagal
Arroyo approved the proposal of the Chief PNP Police Director General
Jesus Ame Verzosa for the creation of the Directorate for Information and
Communications Technology Management (DICTM).
On April 1, 2009, the Directorate for Information and Communications
Technology Management (DICTM) was officially activated through General
Order Number DPL-09-08 with Police Director (Atty) Magtanggol B. Gatdula
as its first director.
B. MISSION, VISION AND FUNCTIONS OF THE DICTM
1. Vision
The Directorate for Information and Communications Technology
Management (DICTM) envisions an integrated Information Systems that
converge with data communications infrastructure for the PNP to provide
effective and efficient innovative police services to the people by creating
environment that promotes and advances ICT development.
2. Mission
The Directorate for Information and Communications Technology
Management (DICTM) shall assist the Chief, PNP in policy formulation and
managing information, electronics and communications technology
resources to promote, develop, and regulate integrated and strategic

ICT systems, and reliable and efficient communications infrastructure in
support to the PNP mission.
3. Powers and Functions
a. Formulates and recommends policies, plans and
programs on Information Systems, networks, electronics and
communications technology resources of the PNP. This includes the interoperability, integration, standardization, acquisition, utilization, development
and maintenance of all ICT assets.
b. Designs, implements and reviews policies and plans for
the integration of all the existing information and communication systems of
the PNP.
c. Formulates, reviews and updates the PNP Information
Systems Strategic Plan and Telecommunications Systems Strategic Plan.
d. Conducts ICT standardization, and research and
development.
e. Designs and develops personnel ICT capability
enhancement programs through educations and training.
f. Formulates and recommends digital Information
Security policies for the protection of digital Information and ICT-related
intellectual property of the PNP.
g. Manages the radio frequency spectrum allocated to the
PNP.
h. Administers and enforces all policies, guidelines,
standards, rules and regulations concerning ICT in the PNP.
i. Promotes strategic partnership and cooperation with
other government and non-government agencies, and foreign organizations
on ICT matters such as R&D, education and training, technology updates,
supports and law enforcement.
j. Performs such other powers and functions proper to its
mandate or as directed by the C, PNP.
C. ORGANIZATION STRUCTURE
TDICTM
DDICTM
EX-O
ICTPPD
(ICT Plans & Programs
Division)
Policies and Plans Section
Program Management
Section
Monitoring and Evaluation
Section
DICTM
Personnel Officer
Administrative Officer
Budget and Fiscal Officer
RDD
SIMD
(Research and
Development Division)
(Systems Integration
and Mgmt. Division)
Information Systems
Integration and Management
Section
Communications & Electronics
System Section
ICT Research and

Development Section
Education and Training
Program Section
ITMS
CES
RICTOs
Acronyms:
DICTM Directorate for
Information and Communications
Technology Mgmt
TDICTM The Director for
Technology Mgmt
DDICTM Deputy Director for
ICTPPD ICT Plans and

Programs Division
SIMD Systems Integration
and Management Division
RDD Research and
Development Division
ITMS Information Technology

Technology Mgmt
EX-O Executive Officer
Management Service
CES Communications and
Electronics Service
RICTOs Regional Information
and Communications Technology
Offices
1. Manning Chart
2/2
2/1
5
1
1/2
1/1
4
1
1/2
1
1
Budget & Fiscal Officer
2/1
2/1
2/1
1/1
4
3
3/1
3
2
2/1
4
3
1/1
5
3
2/1
6
3
6
5
2/1
5
4
Legend:
A/B
(OFFICE)
A.
(D)
A Police Commissioned Officers (PCOs)

B Police Non-commissioned Officers (PNCOs)
C Non-uniformed Personnel (NUPs)
D Total Number of Personnel
2. Personnel Distribution Recapitulation

PCOs
PNCOs
NUPs
PDIR
SPO4
SG25
SG15
SG8
PCSUPT
SPO3
SG24
SG14
SG7
PSSUPT
SPO2
SG22
SG13
SG6
PSUPT
SPO1
SG19
SG12
SG4
PCINSP
PO3
SG18
SG11
SG3
PSINSP
PO2
SG17
SG10
SG2
PINSP
PO1
SG16
SG9
SG1
TOTAL
24
17
16
12
GRAND TOTAL = 72
D. OFFICES FUNCTIONS AND JOB DESCRIPTIONS

1. OFFICE OF THE DIRECTOR FOR INFORMATION
COMMUNICATIONS TECHNOLOGY MANAGEMENT
1.1 The Director
Technology
Management
for
Information
and
AND
Communications
1.1.1 Assists and advises the Chief, PNP in the areas of policy
formulation and management for the integration,
application and development of Information and
Communications Technology in the organization.
1 .1.2 Provides direction and control of all human,

logistical and financial resources of the directorate to
attain its mission and perform its functions.
1.1.3 Directs and supervises projects and activities of the
directorate for ICT Management.
1.1.4 Perform other duties as directed by the C, PNP.
1.2 The Deputy Director for Information and Communications
Technology Management
1.2.1 Assists The Director for ICT Management in carrying out
his functions.
1.2.2 Represents TDICTM in official conferences, engagement
activities when the Director is not available.
1.2.3 Acts as Acting Director in the absence of TDICTM.
1.2.4 Performs other duties as the TDICTM may direct.
1.3
The Executive Officer

1.3.1 Provides policy direction and guidance to the divisions for
the attainment of the mission and objectives of the
directorate.
1.3.2 Closely supervises the implementation of various policy,
plans,
programs, projects and activities of the directorate.
1.3.3 Supervises the administration and operational functions of
the directorate such as personnel, logistical and financial
managements of the directorate.
1.3.4 Reviews all outputs of the divisions before endorsing it to
the Deputy Director, DICTM.
1.3.5 Performs other duties as directed by TDICTM.
1.4 Administrative Officer (ADMO)

1.4.1 Directs, controls, plans, coordinates and supervises all
administrative activities of the Administrative Office.
1.4.2 Ensures the proper administration of personnel, equipment
of the Service.
1.4.3 Formulates plans and policies for the efficiency of the
function of the Office.
1.4.4 Monitors
the
performance
evaluation/assessment,
personnel evaluation and promotion, evaluation of jobs for
guidance and assignment of all organic personnel.
1.4.5 Reviews ways to re-evaluate and develop more

productive office procedures and systems.
1.4.6 Performs other duties as may be directed by the TDICTM.
1.5 Personnel Officer
1.5.1
1.5.2
1.5.3
1.5.4
1.5.5
1.5.6
1.5.7
Directs,
coordinates
and
monitor
personnel
activities/projects designed to attain the greatest degree of
personnel effectiveness.
Reviews statement of service records, certification for
approval of immediate supervisor.
Prepares and updates the directorates Qualifications Standard.
Prepares the assessment proposals of candidates for promotion.
Monitors and supervises the preparation of action on
appointments, transfer, resignation, reinstatement, salary
adjustment attendance and other matters pertaining to
personnel services for approval of TDICTM.
Prepares communications on personnel matters.
Performs other duties as may be directed TDICTM.
1.6 Budget and Fiscal Officer

1.6.1 Prepares Operations Plans and Budget as budget
estimates in accordance with the approved guidelines and
priorities including supporting justifications.
1.6.2 Assists management in the presentation and justification of
budget estimates to higher headquarters.
1.6.3 Re-aligns expenditures according to program and projects
based on approved appropriations.
1.6.4 Prepares Program Review and Analysis for the effective
use of budget.
1.6.5 Acts as Liaison Officer in the follow-up and submission of
budgetary requests.
1.6.6 Performs other duties as may be directed by TDICTM.
2. DIVISIONS
2.1 Plans and Programs Division
2.1.1 Set policy agenda on ICT promotion and development.
2.1.2 Formulates, supervise and reviews the implementation of
programs in consonance with the PNP thrust on ICT
development based on the PNP ISSP, and existing

ICT development policies.
2.1.3 Prepares policies and plans in consonance with the PNP
ICT thrust in line with the Mission, Vision and Functions of
the directorate;
2.1.4 Develops policies and plans for the acquisition,
development, maintenance and administration of PNPwide computer networks;
2.1.5 Prepares annual ICT development plan for the PNP based
on the PNP Information Systems Strategic Plan (ISSP).
2.1.6 Develops and recommends tactical and strategic plans
aligned to the PNP Information Systems Strategic Plan
(ISSP).
2.1.7 Reviews and updates existing PNP Information System
Strategic
Plan (ISSP).
2.1.8 Develops and updates PNP Telecommunication Systems
Strategic Plan and integrate it to the PNP ISSP.
2.1.9 Formulate, implements and reviews policies and guidelines
on Information Security and Cybercrime law enforcement.
2.1.10 Coordinates with other government, non-government and
foreign organizations on ICT matters.
2.1.11 Reviews and updates existing ICT policies and guidelines
of the
PNP as necessary.
2.1.12 Supervises the ITMS and CES in implementing
Information and Communication Technology (ICT)
projects.
2.1.13 Performs other tasks as directed by TDICTM.
2.2 Chief, Plans and Programs Division
2.2.1 Supervises and monitors the direction and execution DICTM
Plans and Programs.
2.2.2 Communicates regularly to DICTM through the Executive
Officer the progress and status plans and programs.
2.2.3 Establishes
and
maintains
adequate
records
of
administrative resources and standards of the PNP to
provide inputs for future planning and analyzes.
2.2.4 Keep TDICTM fully informed on all significant matters,
deviations from target output and problems, and
recommends solutions/actions leading to the improvement of
administration and operations of the directorate.
2.2.5 Performs other functions as may be directed by

DICTM.
2.3 Assistant Chief, Plans and Programs Division
2.3.1 Assists the Chief, Plans and Programs Division in the
direction and supervision of the division
2.3.2 Analyses and evaluates reports to be submitted to higher
authority.
2.3.3 Assists in monitoring the execution of the Plans and
Programs on ICT.
2.3.4 Reviews the annual ICT development plan for the PNP.
2.3.5 Assists in undertaking studies on the development
implementation of special ICT projects.
2.3.6 Performs other related functions as directed by TDICTM.
and
2.4 Policies and Plans Section

2.4.1 Reviews and updates existing ICT policies and plans of the PNP.
2.4.2 Formulates policies in support to PNP thrust on ICT
development based on the PNP ISSP.
2.4.3 Reviews and updates existing PNP Information System
Strategic Plan (ISSP).
2.4.4 Develops and updates PNP Telecommunication Systems
Strategic Plan and integrate it to the PNP ISSP.
2.4.5 Formulate, implements and reviews policies and guidelines
on Information Security and Cybercrime law enforcement.
2.4.6 Performs other related functions as directed by the DICTM.
2.5 Program Management Section
2.5.1 Formulates, implements and evaluates programs on ICT of
the PNP.
2.5.2 Reviews and updates existing programs of the PNP on
ICT.
2.5.3 Formulates, supervise and reviews the implementation of
programs in consonance with the PNP thrust on ICT
development based on the PNP ISSP and existing ICT
development policies.
2.5.4 Coordinates with other government, non-government and
foreign organizations on ICT matters.
2.5.5 Supervises the ITMS and CES in implementing

Information and Communication Technology (ICT) projects
and activities.
2.6 Monitoring and Evaluation Section
2.6.1 Formulates, implements and evaluates plans for monitoring
and evaluation of different ICT projects of the PNP.
2.6.2 Formulates programs and activities in consonance to the
conduct of monitoring and evaluation of ICT projects.
2.6.3 Submits reports the output of monitoring and evaluation of
ICT projects.
2.7
Organizational Structure
Chief, Plans and Programs Division
Asst Chief, Plans and Programs Division
Policies and Plans

Program Management
2.8 Section
Systems Integration and Management
Division
Section
Monitoring and
Evaluation Section
2.8.1 Set policy agenda on Systems Integration for policy

formulation, implementation and evaluation.
2.8.2
Formulates,
supervises
and
evaluates
the
implementation of plans and programs on Information
Systems integration and management.
2.8.3
Formulates,
supervises
and
evaluates
the
implementation
of
plans
and
programs
for
standardization
of
Information
System
and
Telecommunications codes, variables and parameters.
2.8.4 Formulates plans and policies for the integration of PNPwide communications system.
2.8.5 Formulates,
supervises
and
evaluates
the
implementation
of
plans
and
programs
for
telecommunications and electoronics projects and

activities.
2.8.6 Manages the radio frequency spectrum allocated to the
PNP.
2.9 Chief, Systems Integration and Management Division
2.9.1 Supervises and monitors the direction and execution
DICTM Plans and Programs on integration and
management
of
Information
System
and
Telecomunications.
Officer the progress and status plans and programs on
system integration and management.
DICTM Plans and Programs on standardization of codes,
variable and parameters for integration and management
of Information System and Telecomunications.
2.9.4 Performs other functions as may be directed by DICTM.
3. Assistant Chief, Systems Integration and Management
Division
3.0.1 Assists the Chief, Systems Integration and Management
Division in the direction and supervision of the division.
authority pertaining to systems integration and
management.
3.0.3 Assists in monitoring the execution of the projects on
system integration and management, and integration of
telecommunications and electronics system.
3.1 Information System Integration and Management Section
3.1.1 Formulates, supervises and evaluate the implementation
of Information Systems integration and management
plans and programs.
3.1.1 Formulates,
supervises
and
evaluates
the
implementation
of
plans
and
programs
for
standardization
of
Information
System
and
Telecommunications codes, variables and parameters.
3.1.2 Performs other related functions as directed by the

DICTM.
3.2 Communications and Electronics System Section
3.2.1 Formulates, supervises and evaluates the implementation
of plans and programs for telecommunications and
electronics projects and activities.
3.2.2 Reviews and updates existing programs on development
of telecommunications and electronics.
of programs and plans to support effective use of
telecommunications and electronics system.
3.2.4 Formulates plans and policies for the integration of PNPwide communications system.
3.2.5 Manages the radio frequency spectrum allocated to the
PNP.
of plans for integrated telecommunications system of the
PNP.
DICTM.
3.3 Organizational Structure
Chief, Systems Integration and Mgmt Division
Asst Chief, SIMD
Information Systems
Integration and Mgmt Section
3.4
Research and Development Division
Communications and
Electronics System Section
3.4.1 Set agenda for research on Information and

Communications Technology for the PNP.
of plans and programs on ICT standardization of codes,
variables and parameters.
of research-related projects and activities in support to the
formulation, review and updates of the PNP Information
Systems Strategic Pland and Telecommunication Systems
Strategic Plan.
of plans and programs for standardization of Information
Systems and Telecommunications codes, variables and
parameters.
3.4.5 Conduct research and development on latest Information
and Communications Technology products and services.
3.4.6 Reviews, evaluates and recommends approval of data
and communications system design and integration for the
PNP.
3.4.7 Formulate, supervises and evaluates the implementation
of plans and programs for ICT education and training.
3.4.8 Conducts literacy and awareness programs on latest ICT
products and services that are applicable to the PNP.
3.4.9 Maintains library of references on ICT standardization.
3.5 Chief, Research and Development Division
DICTM Plans and Programs on for research on latest ICT
products and services.
Officer the progress and status of research projects and
activities.
DICTM Plans and Programs on standardization of codes,
variable and parameters of Information Systems and
Telecommunications Systems.
3.5.4 Supervises and directs the setting of agenda and conduct
of research and development.
3.5.5 Supervise and directs the conduct of research for
formulation and updates of the Information Systems
Strategic Plan and Telecommunication Systems

Strategic Plan.
3.5.6 Performs other functions as may be directed by DICTM.
3.6 Assistant Chief, Research and Development Division
3.6.1 Assists the Chief, Research and Development Division in
the direction and supervision of the division.
authority pertaining to ICT research and development.
3.6.3 Assists in monitoring the execution of the projects on
research and development, and standardization.
3.7 ICT Research and Development Section
3.7.1 Sets agenda for the conduct of research and development
on latest ICT products and services that are applicable
and advantageous to the PNP.
3.7.2 Formulates, supervises and evaluate the implementation
plans and programs for standardization of codes,
variables and parameters on ICT.
of plans and programs for standardization of Information
Systems codes, variables and parameters for Information
Systems and Telecommunication Systems.
of research-related projects and activities for the
formulation, review and updates of the PNP ISSP and
Telecommunication Systems Strategic Plan
DICTM.
3.8 Education and Training Program Section
3.8.1 Formulate, supervises and review the implementation of
ICT-related enhancement courses of the PNP.
3.8.2 Undertakes research on ICT trends and updates
applicable to the PNP to revise and supplement
education and training program on ICT.
3.8.3 Develops and revises education and training methods,
procedures and standards to complement and adapt to
the continuing changes of technological demand of

the organization.
3.8.4 Incorporates Police Education and Value Orientation
Programs of the PNP in ICT educations and training.
DICTM.
3.9 Organizational Structure
Chief, Research and Development Division
Asst Chief, Research and Development Division
ICT Research and

Development Section
Education and Training

Program Section
II. OPERATIONS
1. ADMINSTRATIVE OFFICE
1.1.
TITLE
Certification
INTERFACES
Certification
Procedure No.
No. of Pages
1.1
3
DICTM Admin Office and Personnel
1.1.1. OBJECTIVE
Prescribing the guidelines and procedures in the issuance of
Certificate of Duty Status.
1.1.2. REFERENCE
1.1.3. DEFINITION OF TERMS
1.1.3.1.
Certification the act of certifying a person, thing or

document; or state of being certified. Certification maybe
valid for a certain period of time or lifetime.
1.1.4. REQUIREMENTS
1.1.4.1. For Processing of Claims
1.1.4.2 Implementing Order like RCA Order, Long Pay Order and
the
1.1.4.3
1.1.4.4
1.1.4.5
1.1.4.6
likes.
For Loan Purposes
Filled out Loan Form from Lending Investor
Latest Photocopy of Pay slip
Others Client Purpose
1.1.5. FLOWCHART
START
Submission of
requirements to Admin
Office
Evaluation of the
requirements & preparation
of the certificate.
Verification of the
Certification
Notation of the
Certification
Releasing of Certificate of
Duty Status
END
1.1.6. NARRATIVE
1.1.6.1. The Client will submit the required documents to the
Administrative Office.
1.1.6.2.
The Personel PNCO will evaluate the submitted
requirements and prepare the Certificate of Duty Status.
1.1.6.3. The Personnel Officer will verify the documents and sign to
certificate.
1.1.6.4. The Administrative Officer will sign the Certificate of Duty
Status.
1.1.6.5. Admin Office will release/issue the certification.
1.1.7. SERVICE STANDARD

Transaction Type
Average Transaction
Time
Turn Around Time

Submission of Requirements
Evaluation of the Requirements
Verification of the Requirements
Notation of Admin Officer
Total Average Transaction Time
1.2.
2 hours
1 hour
30 mins
3 hours and
30 mins
Commutation Order
TITLE
Commutation Order
INTERFACES
Procedure No.
No. of Pages
1.2
3
1.2.1. OBJECTIVE
Prescribing the guidelines and procedures in the applications of
issuance of Commutation Order.
1.2.2. REFERENCES
1.2.2.1. Section 39 of RA 6975, An Act Establishing The Philippine
National Police Under A Reorganized Department Of The
Interior And Local Government, And For Other Purposes.
1.2.3.1.
Commutation Order ~ is an order that certifies the

unused leave credits of the personnel.
1.2.4. REQUIREMENTS
1.2.4.1.
1.2.4.2.
Unit Endorsement
Retirement Orders
1.2.4.3.
1.2.4.4.
1.2.4.5.
Updated Leave Credits from RMD, DPRM

Updated Service Record
Latest Promotion Order
1.2.5. FLOWCHART
START
Submission of
requirements to Admin
Office
Countersignature of the
Countersignature
of the
Evaluation of the requirements

& preparation of the
endorsement
(Personnel PNCO)
Verification
Verification
of the requirements
of the
(Personnel
requirements
Officer)
Endorsement of the Director
Submission of Folder to DPRM

for issuance of implementing
orders
END
1.2.6. NARRATIVE
1.2.6.1.
1.2.6.2.
1.2.6.3.
1.2.6.4.
The Client will submit two copies of the requirements to

The Personnel PNCO will evaluate the submitted
requirements and prepare the Unit Endorsement.
The Personnel Officer will verify the documents.
The Administrative Officer will countersign the
endorsement letter.
1.2.6.5.
1.2.6.6.
The Director will endorse the issuance of

commutation order.
Submission of folder to DPRM for issuance
implementing order.
of

Transaction Type
Average Transaction
Time
Turn Around Time

Countersignature of Admin
Officer
Command Group

1.3.
2 hours
1 hour
30 mins
1 hour & 30
mins
1 hour
6 hours
Compulsory Retirement
TITLE
Compulsory Retirement
INTERFACES
Procedure No.
No. of Pages
1.3
3
1.3.1. OBJECTIVE
Prescribing the guidelines and procedures in the compulsory
retirement of DICTM personnel.
1.3.2. REFERENCES
1.3.3.1.
Compulsory Retirement Compulsory retirement, for

officer and non-officer, shall be upon the attainment of age
fifty-six (56): Provided, That, in case of any officer with the
rank of chief superintendent, director or deputy

director general, the Commission may allow his retention in
the service for an unextendible period of one (1) year.
1.3.4. REQUIREMENTS
1.3.4.1.
1.3.4.2.
1.3.4.3.
1.3.4.4.
1.3.4.5.
1.3.4.6.
1.3.4.7.
Unit Endorsement
Basic Letter Request
Service Record
PLEB Clearance
NAPOLCOM Clearance
Unit Clearances (Non Money/Property and Non-Pending
Case)
1.3.4.8. IAS Clearance
1.3.4.9. DIDM Clearance
1.3.4.10.
Latest Statement of Assets, Liabilities and Net worth.
1.3.5. FLOWCHART
START
Submission of requirements
to Admin Office
Countersignature of the
Evaluation of the
requirements & preparation of
the endorsement
(Personnel PNCO)
Verification of the
requirements
(Personnel Officer)
Submission of Folder to
DPRM for issuance of
implementing orders
END
1.3.6. NARRATIVE
1.3.6.1. The Client will submit two copies of the requirements

to Administrative Office.
1.3.6.2. The Personnel PNCO will evaluate the submitted
1.3.6.3. The Personnel Officer will verify the documents.
1.3.6.4. The Administrative Officer will countersign the
endorsement letter.
1.3.6.5. The Director will endorse the issuance of retirement order.
1.3.6.6. Submission of folder to DPRM for issuance of
implementing order.

Transaction
Type
Turn Around Time

Countersignature of Admin Officer
Command Group
Average
Transaction
Time

1.4.
2 hours
1 hour
30 mins
1 hour & 30
mins
1 hour
6 hours
Conferment of Awards
TITLE
Conferment of Awards
INTERFACES
Procedure No.
No. of Pages
1.4
3
1.4.1. OBJECTIVE
To issue and confer awards to DICTM personnel following the
prescribed guidelines and procedures in the conferment of authorized
decorations, service medals, ribbons and badges of the PNP.
1.4.2. REFERENCES
1.4.2.1. PNP MEMO CIRCULAR NO 2006-014 dated July 26,

2006, Rules and regulations in the conferment of
authorized decorations, service medals, ribbons and
badges to the personnel of the Philippine National Police.
1.4.2.2. NAPOLCOM MEMO CIRCULAR 2006 03 dated
November 30, 2006, Further Amending Memorandum
Circular No 93-018 entitled Prescribing the Authorized
Decorations, Service Medals, Ribbons and Badges of the
Philippine National Police.

1.4.3.1. DICTM Personnel Board is the panel headed by Deputy
Director created to evaluate, assess and/or deliberate
DICTM personnel matters such as personnel procurement,
movement,
development
and
maintenance
prior
recommendation to the Director, DICTM for his approval.
1.4.3.2. DICTM Working Committee is the team from Admin Office
created to assists the Board administratively and shall be
responsible for the initial screening and evaluation of
personnel matters prior deliberation of the Board.
1.4.4. REQUIREMENTS
1.4.4.1.
Administrative accomplishment of personnel
1.4.4.2. Approved Personnel Board Resolution
START
1.4.5. FLOWCHART
Client will provide

accomplishments
Working Committee will

preliminary evaluate and
assess the
accomplishment/s
Deliberation of the
Personnel Board
Recommendation for
Approval of the Board
Resolution
Issuance of Order of
Admin Office
Conversion of Leave
Credits to DPRM
END
1.4.6. NARRATIVE
1.4.6.1. The Client Division Chief/Key Officers will submit
administrative accomplishment to Administrative Office
(Working Committee) for preliminary screening and
evaluation.
1.4.6.2. The Working Committee will assess and evaluate the
accomplishment/s prior deliberation to the Board.
1.4.6.3. The Personnel Board will reevaluate the accomplishment
and recommend approval or disapproval of the awards,
medals and recognition.
1.4.6.4. The Administrative Office will issue appropriate awards,
medals and recognition to the personnel.
1.4.6.5. The Administrative Office will furnish a copy of the issued
Medals to DPRM for the conversion of such to leave
credits to be enjoyed by concerned personnel from date of
conferment onwards but not later than the last day of the
next calendar year.
1.4.7
SERVICE STANDARD
Transaction Type
Average Transaction
Time
Turn Around Time

Submission of Accomplishment
Report
Preliminary Screening of Working
Committee
Deliberation and Recommendation of
the Board
Approval of the D, DICTM
1 to 2 days
2 days
1 day
Issuance of Order
1.5.
1 hour
5 days and 1
hour
PNP ID Application
TITLE
ID Application
INTERFACES
Procedure No.
No. of Pages
1.5
4
1.5.1. OBJECTIVE
Prescribing the guidelines and procedures in the applications of
PNP ID.
1.5.2. REFERENCES
1.5.2.1. DPRM Form 1A 2007.
1.5.3.1. DPRM Form 1A 2007 - the revised PNP ID Application
Form.
1.5.4. REQUIREMENTS
1.5.4.1. New Applicant
1.5.4.1.1. Endorsement from the Administrative Officer
1.5.4.1.2. Accomplished PNP ID Form
1.5.4.1.3. Appointment Order
1.5.4.1.4. Authenticated Latest Payslip
1.5.4.2. Renewal/Update
1.5.4.2.1. Endorsement from the Admin Officer
1.5.4.2.1. Surrender Old/Expired ID
1.5.4.2.1. Promotion Order if newly promoted
1.5.4.2.1. Demotion Order if demoted

1.5.4.2.1.
Change
Status/Amendment
Order
if
Amended/Changed
1.5.4.3. Retired
1.5.4.3.1. Retirement Orders
1.5.4.3.1. Surrender old ID
1.5.4.4. Replacement (loss/dilapidated)
1.5.4.4.1. Affidavit of Loss if loss
1.5.4.4.1. Surrender dilapidated ID if dilapidated
1.5.4.4.1. Payment of Php 60.00 for the replacement of ID
Card
1.5.5. FLOWCHART
START
to Admin Office

endorsement
Verification of the requirements
Signature of the Application

Form and Endorsement
Memorandum
Liaison Officer will submit

the application to RMD ,
DPRM
Release of PNP ID
END
1.5.6. NARRATIVE
1.5.6.1. The Client will submit the accomplished ID Application
Form required and required documents to the
1.5.6.3. The Personnel Officer will verify the documents and
countersign to the ID application form.
1.5.6.4. The Administrative Officer will sign the ID Application Form
and the endorsement.
1.5.6.5. The liaison officer will submit the application to RMD,
DPRM for issuance of PNP ID.
1.5.6.5. Distribution of PNP ID to the concerned Personnel.

Transaction Type
Turn Around Time

2 hours
Verification
of
the
Requirements
1 hour
Average Transaction
Time
Countersignature of Admin
30 mins
Officer
Command Group
1 hour & 30
mins
1 hour
6 hours
1.5.8. SAMPLE FORMAT
1.6.
Filing of Leave of Absence
TITLE
Filing of leave of absence
for all DICTM personnel.
INTERFACES
Procedure No.
1.6
No. of Pages
6
DICTM Admin Office/Command Group/Personnel
1.6.1. OBJECTIVE
To provide procedures and guidelines in the application of leave of
absence for all DICTM personnel.
1.6.2. REFERENCES
1.6.2.1. PNP Circular No.2002-009 dated May 21, 2002
1.6.2.2. Rule XVI of the Omnibus Rules Implementing Book V of
the Administrative Code of 1987 (Executive Order 292)
1.6.3.1. Leave form (CSC Form No.6) For to be accomplished
for filing a Leave of Absence
1.6.3.2. Leave of Absence (LOA) - is a term used to describe a
period of time that one is to be away from his/her primary
job, while maintaining the status of employee. This term is
in contrast to normal periods away from the workplace,
such as vacations, holidays, hiatuses, sabbaticals, and
working from home programs, in that they are considered
to be exceptional circumstances, rather than benefits.
Generally such an arrangement has a predefined
termination at a particular date or after a certain event has
occurred.
1.6.4. REQUIREMENTS
1.6.4.1. For vacation/sick leave abroad
1.6.4.1.1. Letter endorsement from unit chief
1.6.4.1.2. Basic letter request, including the number of
days, reason for leave and address while on
leave
1.6.4.1.3. Duly accomplished CSC form No.6
1.6.4.1.4. Breakdown of leave credits from RMD, DPRM
1.6.4.1.5. NHQ IAS and Legal Service clearances
1.6.4.1.6. Unit Clearances

1.6.4.1.7. Certificate of non-pending case
1.6.4.1.8. Certificate of non-money/property accountability
1.6.4.2. For sick leave exceeding five (5) days & maternity leave
1.6.4.2.1. Certificate indicating therein the period and
nature of treatment and with license number of
the attending physician indicted.
1.6.4.3. For sick leave not exceeding five (5) days
1.6.4.3.1. Accomplished CSC Form No. 6
1.6.4.3.1. Affidavit
1.6.4.4. For special, mandatory, emergency, & paternity leave
1.6.5. FLOWCHART
START
Client will
will duly
dulyaccomplish
accomplishCSC
DICTMC
Form No.
Form
6
and 6prepare
No.
and prepare
necessary
necessary
document.
document.
Personnel Clerk receives and checks the

completeness of the requirements.
C, Clerk/NUP Supervisor records the dates

and countersigns on the leave form.
Personnel Officer signs on the leave form.
Morale & Welfare Staff prepares the Unit

Endorsement.
ADMO signs on the leave form.
Command Group - DDA signs the Unit

Endorsement
Liaison Officer transmits the endorsement

to TDPRM, RMD.
1
TDPRM,
RMD
issues
appropriate
implementing order and furnish the unit
concerned.
END
1.6.6. NARRATIVE
1.6.6.1. The clients duly accomplish CSC Form No. 6 (2 copies)
and files leave application at the admin office.
1.6.6.2. The personnel clerk receives the application, check the
completeness of the requirements then forward the
applications to NUP Supervisor for NUP and to C, Clerk for
Uniformed Personnel.
1.6.6.3. NUP Supervisor/C, Clerk record the dates indicated on the
leave form then countersigns.
1.6.6.4. The Personnel Officer signs the leave form.
1.6.6.5. The Morale and Welfare Staff prepares unit endorsement.
1.6.6.6. The Administrative Officer signs the leave form.
1.6.6.7. The Deputy Director for Administration signs the unit
endorsement.
1.6.6.8. The Liaison Officer forwards the accomplished leave form
and endorsement to TDPRM, RMD.
1.6.6.9. TDPRM will issue implementing orders and furnish the
concerned unit.
1.6.7. SERVICE STANDARDS
Transaction Type
Turn Around Time

Receive /Checking of
20 mins
Documents
Recording & countersigning
10 mins
Pers Officer Signature
10 mins
Preparation of Unit
20 mins
Average Transaction Time
Endorsement
ADMO Signature
10 mins
DDA Signature
30 mins
Transmittal to TDPRM
30 mins
Issuance of order
2 hours 10
minutes
1.7.
Issuance of Letter of Accommodation
TITLE
Issuance of Letter of
Accommodation
INTERFACES
Procedure No.
No. of Pages
1.7
DICTM Admin Office/Personnel
1.7.1. OBJECTIVE
Prescribing the guidelines and procedures in the issuance of Letter
of Accommodation to a uniformed personnel
1.7.2. REFERENCES
1.7.2.1. PNP MEMO CIRCULAR NO 99 016, Guidelines on the
Transfer/Reassignment of PNP Personnel.
1.7.2.2. Memo from TADPRM dated June 29, 2007 re:
Requirements for Transfer of PNP Personnel.
1.7.3.1. Letter of Accommodation - is a letter given to personnel
who are willing to be assigned to a unit/office which was
duly signed by the Director/Chief of Office of the gaining
unit/office.
1.7.4. REQUIREMENTS
1.7.4.1. Basic Letter Request
1.7.4.2. Projected Designation to position commensurate to the
rank based on T.O. Position if personnel is a PCINSP to
PSSUPT rank.
1.7.4.3. Updated CSC Personal Data Sheet
1.7.5. FLOWCHART
START
to Admin Office
Recommend approval of the

Evaluation of the
requirements and
Preparation of the Letter
(Personnel PNCO)
Approval of the Director

and letter
(Personnel Officer)
Releasing of Letter of
Accommodation
END
1.7.6. NARRATIVE
1.7.6.1. The Client will submit the requirements to Administrative
Office.
requirements and prepare the Letter of Accommodation.
countersign to the letter.
1.7.6.4. The Administrative Officer may/may not talk to the client
then will recommend approval of the accommodation.
1.7.6.5. The Director will approve or disapprove the letter of
accommodation.
1.7.6.6. Releasing of Letter of Accommodation.

Transaction Type
Turn Around Time

Recommendation of Admin
Officer
Command Group
2 hours
1 hour
4 hours
3 hours
2 hour
1 day and 4
hours

Republic of the Philippines
Department of the Interior and Local Government
NATIONAL POLICE COMMISSION
NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE
Camp Crame, Quezon City

dictm@pnp.gov.ph
September 15, 2009
ACCOMMODATION
THIS IS TO CERTIFY that PCI JUAN DELA CRUZ, 0-123456

assigned at QCPD, NCRPO is granted accommodation to this Directorate.
This certification is issued to subject PCO to facilitate the issuance
of his/her reassignment order.
ATTY
MAGTANGGOL
Ph.D/CEO VI
Police Director
GATDULA,
1.8.
Transfer/Reassignment of Uniformed Personnel
TITLE
Transfer/Reassignment of
Uniformed Personnel
INTERFACES
Procedure No.
No. of Pages
1.8
1.8.1. OBJECTIVE
Prescribing
the
guidelines
and
procedures
transfer/reassignment of uniformed personnel to other Units.
in
the
1.8.2. REFERENCES
1.8.2.1. PNP MEMO CIRCULAR NO 99 016, Guidelines on the
Transfer/Reassignment of PNP Personnel.
1.8.2.2. Memo from TADPRM dated June 29, 2007 re:
Requirements for Transfer of PNP Personnel.
1.8.3.1. Transfer - is a movement from one position to another
which is of equivalent rank, level or salary without break in
service involving the issuance of an appointment.
1.8.3.2. Reassignment - is the movement of an employee from
one organizational unit to another in the same department
or agency which does not involve a reduction in rank,
status, or salary and doest not require the issuance of
appointment.
1.8.3.3. Availability of Reassignment - is a certificate being given
by the losing unit duly signed by its Director/Chief of Office
granting the transfer of personnel to another unit.
1.8.3.4. Letter of Accommodation - is a letter given to a
personnel who are willing to be assigned to a unit/office
which was duly signed by the Director/Chief of Office

of the gaining unit/office.
1.8.4. REQUIREMENTS
1.8.4.1.
1.8.4.2.
1.8.4.3.
1.8.4.4.
1.8.4.5.
1.8.4.6.
Unit Endorsement
Availability of Reassignment
Basic Letter Request of the Uniformed Personnel
Updated DICTMC Personal Data Sheet
Letter of Accommodation
Clearances (Non Money/Property and Non-Pending Case
and IAS)
1.8.4.7. Certification that subject personnel is not a witness in
admin/criminal case
1.8.4.8. Certificate of no pending case for resolution if he/she is a
Summary Hearing Officer
1.8.5. FLOWCHART
START
to Admin Office
and Preparation of Certificate
(Personnel PNCO)
Submission of Folder to DPRM for
the issuance of implementing
order
Verification of the requirements and
certificate
(Personnel Officer)
1.8.6. NARRATIVE
END
1.8.6.1. The Client will submit the requirements to

requirements and prepare the Certificate of Availability for
Transfer.
countersign to the certificate.
1.8.6.4. The Administrative Officer may/may not talk to the client
then will recommend approval of the transfer.
1.8.6.5. The Director will approve or disapprove the reassignment
of the personnel.
1.8.6.6. If approved, the Administrative Office will submit the folder
to DPRM for the issuance of implementing order.
Transaction Type
Turn Around Time

Officer
Command Group
2 hours
1 hour
4 hours
3 hours
2 hour
1 day and 4
hours
1.8.8. SAMPLE
Republic of the Philippines
Department of the Interior and Local Government
NATIONAL POLICE COMMISSION
NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE
Camp Crame, Quezon City

dictm@pnp.gov.ph
September 15, 2009
AVAILABILITY FOR TRANSFER

Availability for transfer is hereby granted to ________________________
(NAME OF
PCO/PNCO)
for transfer to:
__________________________where he is projected to be designated
(GAINING UNIT)
to the position of _______________ at said unit.
Subject is cleared of money and property accountabilities from this unit;
has no pending administrative/criminal case and is not a witness in an
administrative/criminal case as of this date.
This is issued upon the request of subject PCO/PNCO to facilitate the
issuance of his/her reassignment order.
ATTY MAGTANGGOL B GATDULA, Ph.D/CEO VI

Police Director
1.9. Resignation of Personnel

TITLE
Resignation of Personnel
INTERFACES
Procedure No.
No. of Pages
1.9
3
1.9.1. OBJECTIVE
Prescribing the guidelines and procedures in the processing of resignation
of personnel.
1.9.2. REFERENCES
1.9.2.1. Civil Service guideline on resignation of personnel
1.9.2.2.
PNP guidelines on resignation of personnel
1.9.3.1. Resignation - is the formal act of giving up or quitting one's office
or position. A resignation can occur when a person holding a
position gained by election or appointment steps down, but
leaving a position upon the expiration of a term is not considered
resignation. An employee who chooses to leave a position is
considered a resignation, as opposed to termination, which
occurs when the employee involuntarily loses a job.
19.4. REQUIREMENTS
19.4.1.
19.4.2.
19.4.3.
19.4.4.
Unit Endorsement
Service Record
Clearances (Non Money/Property and Non-Pending Case and
IAS)
19.4.5. Latest Statement of Assets, Liabilities and Net worth.
1.9.5. FLOWCHART
START
to Admin Office


endorsement
(Personnel PNCO)

(Personnel Officer)

orders
END
1.9.6. NARRATIVE
19.6.1. The Client will submit the requirements to Administrative Office.
19.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Unit Endorsement.
19.6.3. The Personnel Officer will talk to the client regarding his/her
resignation. The documents will also be verified.
19.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the resignation.
19.6.5. The Director will approve or disapprove the letter of
accommodation.
19.6.6. Releasing of Letter of Accommodation.

Transaction Type
Turn Around Time

Officer
Command Group
2 hours
1 hour
4 hours
3 hours
2 hour
1 day and 4
hours
1.10. Optional Retirement

TITLE
Optional Retirement
INTERFACES
Procedure No.
No. of Pages
1.10
3
1.10.1. OBJECTIVE
Prescribing the guidelines and procedures in the optional retirement of
DICTM personnel.
1.10.2. REFERENCES
1.10.3.1. Optional Retirement - Upon accumulation of at least twenty
(20) years of satisfactory active service, an officer or nonofficer, at his own request and with the approval of the
Commission, shall be retired from the service and entitled to
receive benefits provided by law.
1.10.4. REQUIREMENTS
1.10.4.1.
1.10.4.2.
1.10.4.3.
1.10.4.4.
1.10.4.5.
1.10.4.6.
1.10.4.7.
1.10.4.8.
Unit Endorsement
NAPOLCOM Approval
Service Record
PLEB Clearance
NAPOLCOM Clearance
Unit Clearances ( Non Money/Property and Non-Pending
Case)
1.10.4.9. IAS Clearance
1.10.4.10. DIDM Clearance
1.10.4.11. Latest Statement of Assets, Liabilities and Net worth.
1.10.5. FLOWCHART
START
to Admin Office

endorsement
(Personnel PNCO)

(Personnel Officer)


orders
END
1.10.6. NARRATIVE
1.10.6.1. The Client will submit two copies of the requirements to
1.10.6.3. The Personnel Officer will talk to the client regarding his/her
optional retirement. The documents will also be verified.
1.10.6.4. The Administrative Officer may/may not talk to the client then
will recommend approval of the resignation.
1.10.6.5. The Director will approve or disapprove the application of
optional retirement.
1.10.6.6. Submission of folder to DPRM for issuance of implementing
order.

Transaction Type
Turn Around Time

Officer
Command Group
2 hours
1 hour
4 hours
3 hours
2 hour
1 day and 4
hours
2. BUDGET AND FISCAL OFFICE

2.1. Funding and Procurement of Request from Divisions/Offices
TITLE
Funding/Procurement of Requests
from different DICTM Divisions/Offices
INTERFACES
Procedure No.
2.1
No. of Pages
3
DICTM Divisions and Offices
2.1.1. OBJECTIVE
To provide fund for the procurement/purchase of approved request by D,CS for
supplies, equipment and other logistics.
2.1.2. REFERENCES
RA 6975 as amended by RA 8551
2.1.3.1.
Funding or financing - is to provide capital (funds), which means

money for resources (logistics and personnel) for implementation of
project, activity or program.
2.1.4. REQUIREMENTS
2.14.1.
2.1.4.2.
2.1.4.3.
2.1.4.4.
2.1.4.5.
Submitted request by DICTM Division and Offices

Approval of TDICTM
Available source of funding
Implementation of project
Conduct of an activity based on given scheduled program
2.1.5. FLOWCHART
START
Memo Request
for Funding/Procurement
(From Different Divisions/Offices)
Coordinate / Validate with

concerned Divisions/Offices
re Request
For Recommendation
For
Approval / Notation
of TDICTM
For Procurement/
Implementation
Forward to SAO
For Recording
END
2.1.6. NARRATIVE
2.1.6.1. Memo request for funding and procurement from different PNPCS
Division and Office for the purchase of supplies, equipment and other
resources for the conduct of their respective task. Other purpose of
request is with regards to the implementation of specific project or for
the conduct of particular activity/program.
2.1.6.2. Validate request based on the requirement of the division and on their
monthly-required supplies. Validation includes reference on signed or
approved implementation of project. Other aspect of validation includes
programmed/scheduled activity of the service.
2.1.6.3. Creation of memo for recommendation or comment for the said request.
2.1.6.4. For approval/notation or disapproval of D, CS.
2.1.6.5. Upon approval, program for procurement requested resources based
on available funds.
2.1.6.6. Forward to SAO procured resources for recording/inventory purpose
and subsequent release of said resources to the requesting
division/office.
2.1.7. SERVICE STANDARDS
Transaction Type
Turn Around Time

Receipt of request for funds
Coordination/validation of the fund
requirement
Recommendation/Comment to D, CS
Approval/Notation of D, CS
1 day
1 day
1 days
1 day
4 days
3. PLANS AND PROGRAMS DIVISION

3.1 Formulation of Plans, Programs and Activities of DICTM
TITLE
Formulation of Plans, Programs
and Activities of DICTM
INTERFACES
Procedure No.
No. of Pages
3.1
DICTM PPD and other PNP

Offices
3.1.1 OBJECTIVE:
3.1.1.1 To create action plans, programs and activities pertaining to
Information and Communications Technology which will serve as
guidelines for the DICTM and all its units.
3.1.2
REFERENCES
3.1.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders Number
DPL-09-08 dated April 1, 2009.
3.1.2.2 PNP Information Systems Strategic Plan
3.1.3 DEFINITION OF TERMS

3.1.3.1 Plan is typically any procedure used to achieve an objective. It is
a set of intended actions through which one expects to achieve a
goal
3.1.3.2 Program are plans or schedules to be followed. Programs
comprise goals, policies, procedures, rules, tasks, assignments,
steps to be taken, resources to be used, and other mediums
necessary to carry out a given course of action supported by
budgets. A program maybe a minor one formulated by a single
supervisor to improve the morale of personnel in the DICTM.
3.1.3.3 Project - is a temporary endeavor undertaken to create a unique
product or service. A project usually needs resources to deliver its
results. Most of the time project execution is based on detailed
plan, which considers also external factors and constraints.
Planning, execution and controlling of project is the primary field of
project management.
3.1.4 REQUIREMENTS
3.1.4.1
3.1.4.2
Specific activity based on the DICTM annual schedule of

activities.
Specific conduct of activity based on the specific function of the
DICTM
3.1.5 FLOW CHART

START
Dissemination of memo to all
divisions/offices re formulation of action
plan, programs and activities
Team Building on the creation of plans,

programs, projects of DICTM Divisions,
ITMS & CES
Consolidation and finalization on the

outcome of the summit
(Plans & Programs Division)
Route the report for review,

comments and suggestions
(To: EX-O,DDICTM)
Approval and signature

(TDICTM)
Implementation of the Plan

(DICTM Divisions)
Monitoring of compliance
(Command Group)
3.1.6 NARRATIVE
END
3.1.6.1 The Plans and Programs Division shall formulate an plans,
programs and activities for the Directorate for Information and
Communications Technology Management which will act as
guidelines for all DICTM units/divisions.
3.1.6.2 The ADMO shall schedule a seminar/workshop for the formulation
of plans, programs and activities to be participated by all DICTM
Staff, Chief Plans of ITMS and CES.
3.1.6.3 The output of the workshop shall be consolidated by the Plans and
Programs Division.
3.1.6.4 Route of the draft plan to the DICTM Command Group for review,
comments and suggestions. Subsequently, revision to finalize the
plan.
3.1.6.5 Approval of TDICTM
3.1.6.6 Implementation of the plan by all divisions/offices.
3.1.6.7 Monitoring of the implementation of the plan.
3.1.7 SERVICE STANDARDS
Transaction
Type
Average
Transaction
Time
Turn Around Time

Dissemination to all divisions/offices re
formulation of plans of DICTM
Team Building on the creation of plans,
programs, projects of DICTM Divisions,
ITMS & CES
Consolidation and finalization on the
outcome of the summit
For Review, Comments and approval and
dispatch (routing of document)
Approval and Signature of the Action Plan
by TDICTM
Implementation of the plan
Monitoring of the implementation
1 day
2 days
5 days
3 days
1 day
Period of the
activity
Period of the
activity
12 days
excluding the
period of
implementation
3.2 Field Inspection at Police Regional Offices

TITLE
Field Inspection at Police Regional
Offices
INTERFACES
3.2.1
Procedure No.
No. of Pages
3.2

Offices
OBJECTIVE
3.2.1.1 To evaluate the viability of PNP IT projects that would suit the
various needs for IT services in the different PNP Regional sites;
3.2.2
3.2.3
REFERENCES
3.2.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders
Number DPL-09-08 dated April 1, 2009.
3.2.2.2 PNP ITP Action Plan for 2009, Integration of Operational and
Administrative database of the PNP.
3.2.2.3 Verbal Instruction of C, PNP to standardize the PNP policies,
programs, and projects pertaining to ICT.
3.2.2.4 Verbal Instruction of the C, PNP to integrate the operational and
administrative database of the PNP.
3.2.2.5 Memorandum Update on Leaders Q and IT Capabilty of PNP
Field Units from D, ITMS dtd May 13, 2009.
DEFINITION OF TERMS
3.2.3.1 Inspection - is, most generally, an organized examination or
formal evaluation exercise. It involves the measurements, tests,
and gauges applied to certain characteristics in regard to an
object or activity. The results are usually compared to specified
requirements and standards for determining whether the item or
activity is in line with these targets.
3.2.3.2 Information Systems (IS) - is the system of persons, data
records and activities that process the data and information in a
given organization, including manual processes or automated
processes.
3.2.3.3 Information Technology (IT) - is "the study, design,
development, implementation, support or management of
computer-based information systems, particularly software

applications and computer hardware."
3.2.3.4 Information Communications Technology (ICT) - is the
broader term of IT to explicitly include the field of electronic
communications.
3.2.4
REQUIREMENTS
3. 2.4.1 Approved IMPLAN regarding Field Visitations to Police Regional
Offices
3.2.5
FLOW CHART
START
Creation of IMPLAN re Field Visitation

at PROs
Conference
Designate Tasks
Conduct of Inspection re ICT capability

of the PROs
Prepare Tools/Materials
Render After Activity Report
Coordinate with the host PROs
Jump off
Courtesy call to host RD
END
NARRATIVE
3.2.5.1
3.2.5.2
3.2.5.3
3.2.5.4
3.2.5.5
3.2.5.6
3.2.5.7
3.2.5.8
3.2.6
The Plans and Programs Division shall prepare an IMPLAN

regarding the scheduled visit of DICTM to the PRO.
Designation of Tasks. Once the IMPLAN is approved, C,PPD
DICTM, C,
Plans of CES and C, WCSD shall prepare their respective
reports/briefing manuals.
The ADMO shall coordinate with the host PRO for the scheduled
visit of the DICTM. C, Budget/Finance shall provide
transportation allowance for the visiting DICTM staff.
Upon arrival to the PRO, DICTM staff shall render a courtesy call
to the host Regional Director.
A conference will be held.
An inspection of the ICT capabilities of the PROs will follow to
assess further needs of the Police Regional Office.
An after activity report will be made and passed to C,PNP.
SERVICE STANDARDS
Transaction
Type
Turn Around Time
Creation of IMPLAN re Field Visitation at

PROs
Tasks Designation
Average
Tools/Materials Preparation
Transaction
Coordination with the host PROs
Time
Call to host RD, Conference, Conduct of
Inspection re ICT capability of the PRO
Render After Activity Report
1 day
1day
1day
1 day
1-2 days
1 day
7 8 days
3.3 Formulates policies in support to PNP thrust on ICT development.

3.3.1 OBJECTIVE
3.3.1.1 To make a policy or review policies that are geared towards the
enhancement of ICT in the Philippine National Police.
3.3.2 REFERENCES
3.3.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders
Number DPL-09-08 dated April 1, 2009.
3.3.2.2 Powers and Functions of DICTM
3.3.3.1 Plan is a proposed or intended method of getting from one set
of circumstances to another. They are often used to move from
the present situation, towards the achievement of one or more
objectives or goals.
3.3.3.2 Policy - A specific decision or set of decisions designed to carry
out such a course of action
3.3.3. REQUIREMENTS
3.3.3.1 Issues and concerns that need policies
3.3.4 FLOW CHART
START
Implementation Phase
Identify the policy need
Check for existing policies for

redundancy
END
Chief PPD shall develop or revise a
policy regarding a particular issue and
concern
Routes the initial policy

To D-Staff for review, comment and
suggestion
(Plans Office)
Finalizes/revises the
(Plans Office)
Approval and signature

(TDICTM)
Disseminate the policy for

implementation
(Admin Office/Plans Office)
3.3.5 NARRATIVE
3.6.1 Plans and Programs Division of DICTM shall identify issues that need
policies
3.6.2 Check for existing policies and procedures to research policy context and
to avoid redundancy and possible conflicts
3.6.3 Plans and Programs Division shall develop a new policy or revised
existing policy. PPD shall look for references, state the purpose of the policy,
define the terms and state explain the procedures and guidelines of the policy.
3.6.4 Route the initial draft to D-staff for review, comments and suggestions to
be spearheaded by Plans and Program Division
3.6.5 PPD will finalize the revised policy based on the suggestions by D-Staff
3.6.6 The final draft will be submitted to TDICTM for approval.
3.6.7 Policy will then be disseminated to the lateral and units for
implementation.
3.6.8 DICTM will monitor the effectively of the new policy used by different
offices
Transaction Type
Average
Transaction Time
Turn Around Time

Identify the policy need
Check for existing policies for
redundancy
Chief PPD shall develop or revise a
policy
Route the initial policy to D-staff for
review, comments and suggestions
Finalizes/revises the policy
Approval and Signature
(TDICTM)
Disseminate the policy for the
implementation
1 day
2 days
3 days
3 days
1 day
1 day
Period of the
activity
Period of the
activity
13 days
excluding the
period of
implementation
3.4 Review and Updates of existing PNP Information Systems Strategic

Plan
3.4.1 OBJECTIVE
3.4.1.1 To create, revise and update the Philippine National Police
Information Systems Strategic Plan (ISSP) which is the general and overall
Information Systems plan of the PNP covering five (5) years.
3.4.2 REFERENCES
3.4.2.1 Memorandum Circular No. 93-3 prescribing the guidelines for
Information Systems planning for the government.
3.4.2.1Output of ISSP Technical Working Group
3.4.3.1 Information Systems Strategic Plan (ISSP) Overall plan for
the development and implementation of Information Systems
supportive of organizational mission/objectives and the
corresponding resources requirements over a five-year period.
3.4.3.2 Information Systems (IS) - is the system of persons, data
records and activities that process the data and information in a
given organization, including manual processes or automated
processes.
3.4.3.3 Information Technology (IT) - is "the study, design,
development, implementation, support or management of
computer-based information systems, particularly software
applications and computer hardware."
3.4.3.4 Information Communications Technology (ICT) - is the
communications.
3.4.4 REQUIREMENTS
3.4.4.1 Submitted plans from different PNP offices
3.4.4.2 Submitted ICT resources from different PNP offices.
3.4.4.3 Existing systems being used by different PNP offices for
update/upgrade and revision.
3.4.5 FLOW CHART

START
Creation of Technical Working
Committee/Group
(DICTM, CES, ITMS)
Submission of ISSP to the TWG for final

review before endorsement of TDICTM
Review of existing Information Systems

Strategic Plan
ISSP Submission to the OCPNP ~ Route

through the Command Group for
information/comment (Cc: DPL)
Consolidation of information re different IS

being used by the PNP
(Systems Integration & Management
Division)
Endorsement by TDICTM for signature of

the Chief, PNP
Research and consolidation of technical

details/contents of the ISSP
(Research & Development Division)
DEVELOPMENT DIVISION
)
ISSP Submission to National Computer

Center for review and evaluation - Signed
by C, PNP
Consolidation of other information that will

be included in the ISSP
Review and Evaluation of the ISSP

(NCC)
Consolidation of inventory of all PNP ICT

resources
Revision of the ISSP regarding outputs/

comments of the NCC and submission back
to NCC ( Plans & Program Division)
Encoding, proofreading and finalization of

the ISSP as Initial Draft for Review
Approval of NCC and submission of the ISSP

to the DBM for funding
Review of the ISSP initial draft by the

Technical Working Group (TWG)
(Technical Working Group)
Funding of the ISSP

- Release of GAA Appropriation/Fund
Allocation/NCA
Revision of the initial draft based on the

TWG review outputs
Monitoring of ISSP -- Implementation and

status of the projects
(ISSP Monitoring Team)
END
3.4.6 NARRATIVE
4.6.1 DICTM creates a Technical Working Committee/Group for the
drafting/update/revision of the PNP ISSP. The Plans and Programs Division shall
be the secretariat of the committee and shall initiate the review process.
4.6.2 The Systems Integration and Management Division shall be charged for
the consolidation of information/description of different IS being used by the PNP.
The SIMD is also tasked to evaluate and review PNP offices requirements with
regard to there IS needs.
4.6.3 Research and Development Division shall research and consolidate
technical details/contents of the ISP.
4.6.4 Inputs and other information from other PNP offices and DICTM divisions
shall be consolidated by the Plans and Programs Division.
4.6.5 Inventory of ICT resources from all PNP offices shall also be consolidated
by the Plans and Programs Division.
4.6.6 After consolidation, Plans and Programs Division shall encode revision,
proofread the revised ISSP as an initial draft for further review.
4.6.7 The Technical Working Group (TWG) shall review the initial draft and
report all updates to the Plans and Programs Division for editing.
4.6.8 Plans and Programs Division shall revise/edit the initial draft based on the
outputs of the TWG.
4.6.9 Plans and Programs Division shall then submit the ISSP to the TWG for
final review before endorsement to TDICTM for signature and forwarding to the
higher office.
4.6.10 Upon approval of the ISSP by the TWG it shall be routed to the command
group for information and comments/suggestions.
4.6.11 Upon approval and signature of the ISSP by the TCITM, it shall be
forwarded to the Office of the Chief Philippine National Police (OCPNP).
4.6.12 Upon approval and signature of the ISSP by the C,PNP, it shall be
submitted to the National Computer Center (NCC) for review and evaluation.
4.6.13 The PNP ISSP shall be evaluated and reviewed by NCC. Upon review,
comments and inputs of NCC shall be reviewed by the TWG and Plans and
Programs Division shall make corresponding revision to the ISSP.
4.6.14 It shall be submitted back to the NCC for further review, evaluation and
subsequently, approval.
4.6.15 Upon approval of the PNP ISSP by the NCC, it shall be forwarded to the
DBM for further confirmation and funding - GAA appropriation/fund
allocation/NCA.
4.6.16 The approved PNP ISSP shall be forwarded back to the PNP and to the
DICTM for implementation. DICTM shall then form a monitoring team that shall
monitor in the implementation and status of projects programmed/planned in the
ISSP.

Transaction Type
Turn Around Time

Creation of Technical Working Group
Consolidation of IS by SIMD
Consolidation of other information and
inputs from other divisions by PPD
Consolidation of inventory of all PNP ICT
resources
Editing and proofreading of the ISSP by
PPD
Review of the TWG
Revision based on the TWG outputs by
PPPD
Submission to TWG and final review
Routing of the ISSP to the Command
Average
Group and Endorsement of TDCITM
Transaction Time
ISSP submission to the OCPNP and
endorsement to NCC
ISSP submission to the NCC
Review and evaluation of the ISSP by the
NCC
Review and revision of the ISSP by the
TWG and PPD
Submission to the NCC for further review
and evaluation, and approval
Submission to the DBM of the approved
PNP ISSP
Funding by the DBM Appropriation of
funds
1 day
1 month
1 month
1 month
1 month
2 weeks
2 weeks
2 weeks
2 weeks
2 weeks
1 day
1 month
1 month
1 month
2 weeks
2 months
1 year
3.4 Evaluation of Approved Project Proposal

TITLE
Approved Project Proposal
INTERFACES
Procedure No.
No. of Pages
1.1
3
Offices
3.4.1 OBJECTIVE.
Provides support for the development of projects, in accordance with the
approved priority areas, for local and foreign funding.
3.4.2 REFERENCES
3.4.2.1
3.4.2.2
RA 6975 as amended by RA 8551

PNP Computerization/ISSP

3.4.3.1
Project a research or design, that is carefully planned to

achieve a particular aim, reaching of which is considered
necessary for the achievement of planned benefits.
3.4.3.2
Project Management - is the discipline of planning, organizing,

and managing resources to bring about the successful
completion of specific project goals and objectives
Proponent a person who puts forward a proposition or
proposal.
Project Preparation consists of the entire social, technical and
financial work required to ensure that a project is feasible and
can be successfully and appropriately implemented. The
process ensures the identification and elimination of key risks at
the earliest possible time and maximizes development
opportunities.
Project Identification is a repeatable process for documenting,
validating, ranking and approving candidate projects within an
organization.
Proposal Evaluation is an assessment of the proposal and the
proponent ability to perform the prospective contract
successfully (according to technical feasibility, administrative /
managerial capability, acceptability and other prescribed
criteria).
3.4.3.3
3.4.3.4
3.4.3.5
3.4.3.6
3.4.4 REQUIREMENTS
3.4.4.1 Memorandum/HWI or routine slip from Higher Office
3.4.4.2 Proponent Project Proposal and the Proponent Company
profile.
3.4.5 Flowchart
START
Memorandum/HWI/Routine
Slip from NHQ
DICTM Admin
Project Management Section, PPD

reviews project preparation, project
identification, proposal evaluation
Proponents assessment of the

proposal and their ability to
perform the prospective contract
successfully.
ITMS/CES review and

recommendation of the
approved project
Consolidation of ITMS/CES
after activity report
Project Management Section,

PPD makes final
recommendation and after
activity report for signature of
TDICTM for C, PNPs
information and reference
ADMO courses the final project

proposal to TDICTM
END
3.4.6 NARRATIVE
3.4.6.1
3.4.6.2
3.4.6.3
3.4.6.4
3.4.6.5
3.4.6.6
Received Memorandum/HWI or routine slip from higher office to

DICTM admin office regarding the approved project proposal.
Reviews the project proposal, the initial budget proposal, the
technical aspect, resources, the timeline of the project and the
risk management.
Proponents assessment of the proposal and their ability to
perform the prospective contract successfully.
Forward the project proposal to ITMS/CES for review and
recommendation.
Consolidation of the after activity report from ITMS/CES.
A final recommendation and after activity report for signature of
TDICTM for C, PNPs information and reference.

Transaction Type
Turn Around Time

Receipt of memo/HWI or routine slip
from NHQ
Review of the project proposal,
identifying all risk, assessment of the
proponent ability and prospective
Endorsement letter and project
proposal to ITMS/CES for review
and recommendation
Consolidation of the after activity
report from ITMS/CES
Final recommendation and after
activity report for signature of
TDICTM for C, PNPs information
and reference
1 day
2 weeks
1 days
1 day
1 day
18 days
3.5 Formulation of plan for monitoring and evaluation of

ICT projects for the PNP.
TITLE
Formulation of Plan for
of ICT Projects
INTERFACES
PROCEDURE NO.
No. of Pages
DICTM, ITMS, CES
3.5.1 OBJECTIVE - Creation of plans for monitoring and evaluation of

Information and Communications Technology Projects of the PNP.
3.5.2 REFERENCES
3.5.1.1
3.5.1.2
Activation of DICTM dated April 1, 2009

Functions of the Monitoring and Evaluation Section (MES),
Plans and Programs Division, DICTM.

3.5.2.1
3.5.2.2
3.5.2.3
PLANS specifically refers to the plans for monitoring and

evaluation of the different ICT projects of the PNP.
MONITORING
EVALUATION
3.5.3 REQUIREMENTS
3.5.3.1
3.5.3.2
Directives/Policies/Guidelines
3.5.4 FLOWCHART
Start
Receipt of Project Activity
Report
(PPD, DICTM)
Evaluation of Reports
(MES,PPD)
Choose appropriate
monitoring tool/system for
the project. Design one if
needed.
(MES)
Review of the project

plan, related policies,
timeline, costing, etc. of
the project
(MES)
Formulation of
Action/Implementation Plan
for monitoring and
evaluation of the project
(MES)
Route/Request for
comment/approval of
the plan
(DICTM Staff)
Approval of the Plan for

of the Project
(TDICTM)
End
NO
COMMENT
YES
3.5.5 NARRATIVE
3.5.5.1
3.5.5.2
3.5.5.3
3.5.5.4
3.5.5.5
3.5.5.6
3.5.5.7
3.5.5.8
3.5.5.9
Reports on ICT projects are submitted to/received by the PPD,

DICTM.
Project activity reports are evaluated by the MES, PPD, DICTM
The MES, PPD reviews project plans, polices, timelines, costing
and other pertinent matters relevant to the project.
The MES chooses the appropriate monitoring and evaluation
tools/system that have already been proven effective elsewhere
or designs a new one, if needed.
The MES formulates appropriate Plan for Monitoring and
Evaluation of the Project and submits them to the Chief, PPD.
The PPD routes the formulated plan for comment of the DICTM
Staff.
When there are comments, there might be a need to go back to
earlier processes of evaluation, review, amendment or
reformulation of plan, go back then to whichever process is
required, reroute until comments/suggestions are satisfied.
When there is no comment, proceed to the next process.
Submit the formulated plan for approval of the TDICTM.
3.5.6 PLAN FORMULATION STANDARD

TURN-AROUND TIME
Receipt of the Activity Report
1 day
Evaluation of Project Reports
1 day
1 day
Average Period for the Review of the plan, polices, etc.
1 day
Formulation of Plan for Choose/Design monitoring tools
Monitoring and
Formulation of plan
2 days
Evaluation of ICT
Request for comment
1 day
Projects.
Approval of the plan
1 hour
Total Average Period
7 days and 1 hour
When there is comment, allow time to reprocess
6 days
accordingly
Total Average Period when reprocessing is done
13 days and 1
hour
3.6
IMPLEMENTATION OF PLAN FOR MONITORING AND

EVALUATION OF PLAN FOR ICT PROJECTS OF THE PNP.
TITLE
Implementation of Plan
for Monitoring and
Evaluation of Plan of ICT
Projects
INTERFACES
PROCEDURE NO.
No. of Pages
DICTM, ITMS, CES , POs,

PMEOs,
3.6.1 OBJECTIVE - To see that effective procedures are put in place to ensure
the optimum use of PNP resources and to enable realization of priority
projects on time.
3.6.2
REFERENCES
3.6.2.1
3.6.2.2
3.6.2.3
3.6.2.4
Directives/Policies/Guidelines;
Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM.
Action Plan/Monitoring Tools and Systems; and
2.2.4. Plan for Monitoring and Evaluation of ICT Project

3.6.4 REQUIREMENTS
Directives/Policies/Guidelines
3.6.5
FLOWCHART
Start
Preparation of directive for
implementation
(MES, PPD)
Documentation of the
Findings
(Project Monitoring &
Evaluation Officer/s)
Delegation/Tasking of
responsibilities
(Project Monitoring and
Submission of Project
Monitoring and Eval.
Report to the C, MES
(Project Monitoring &
Dissemination of
directives/Coordination
with Project Officer/s
(POs, DICTM, ITMS, CES
& other PNP Units)
Evaluation, preparation
and submission of
report and recommenddations to the C, PPD and
TDICTM (MES)
(C, MES)
End
Evaluation of the
achievements using
performance indicators/
appropriate monitoring
systems (PMEOs)
3.6.6 NARRATIVE
3.6.6.1 Directives for the implementation of the Plan for Monitoring and
Evaluation of ICT project is prepared by the MES, DICTM
3.6.6.2 Tasking and responsibilities are delegated to the Project
Monitoring and Evaluation Officers of the DICTM.
3.6.6.3 Directives are disseminated and coordination is conducted with
PNP Units/Personnel involved in the project.
3.6.6.4 The Project Monitoring and Evaluation Officers (PMEO)
establishes the project activity and performance tracking using
key performance indicator systems and other operational
measures.
3.6.6.5 The PMEOs documents the related findings to support report to
the C, MES.
3.6.6.6 The Chief, MES evaluates the findings, draws recommendations
and submit them to the Chief, PPD for further evaluation.
3.6.6.7 The Chief, MES evaluates the reports submitted by the PMEOs
then prepares/submit related report and recommendations for the
information/ signature of the Chief, PPD for the information of
TDICTM.
3.6.7 PLAN IMPLEMENTATION STANDARD
Average Period for

the Implementation
of Plan for
Monitoring and
Evaluation of ICT
Projects.
TURN-AROUND TIME
Preparation of directives for
2 hours
implementation of plan.
Delegation/Tasking of responsibilities
1 hour
to PMOEs
Dissemination of Directives/
Coordination with PNP Units/
2 days
Personnel involved in the project.
Evaluation of the achievements of
1 day
the project objectives.
Documentation of the findings
1 day
Submission of report to the C, MES
2 hours
Evaluation, submission of report/
recommendations to the C, PPD and
1 day
TDICTM
5 days and 5
hours
3.7
EVALUATION OF PLAN FOR MONITORING OF ICT PROJECT
TITLE
Evaluation of Plan for
Monitoring of ICT Project
INTERFACES
PROCEDURE NO.
No. of Pages
DICTM, ITMS, CES
3.7.1 OBJECTIVES
3.7.1.1 To develop the findings and recommendations made by the
PMEOs/MES regarding resource management, practices and the
requirements of the project specialists;
3.7.1.2 To develop/improve monitoring and evaluation methods; and
3.7.1.3 To document lessons, experience and management/operational
issues relative to project implementation.
3.7.2 REFERENCES
3.7.2.1 Directives/Policies/Guidelines;
3.7.3.1 RESOURCE MANAGEMENT
3.7.3.2 PRACTICES
3.7.4 REQUIREMENTS
3.7.4.1 Monitoring and Evaluation Tools and Systems;
3.7.4.2 Plan for Monitoring and Evaluation of ICT Project; and
3.7.4.3 Project Monitoring and Evaluation Reports and
documents.
related
3.7.5 FLOWCHART
StartEn
d
Receipt of Monitoring &
Evaluation Reports from the
PMEOs
(MES, PPD)
Evaluation of Reports and

documents relative to the
Monitoring & Eval. Plan
implemented
(MES)
Evaluation of the
effectiveness of the plan and the
mechanisms used for monitoring
and evaluation of the project.
(MES)
Review of existing Monitoring

tools and systems.
(MES)
Needs
Improvement
NO
Submission of
Recommendation
(PPD)
YES
Preparation of Proposal for
the improvement of Project
mechanisms
(MES)
Approval of the
Recommendation/ Proposal
(TDICTM)
End
Submission of Proposal to
the C, PPD
(MES)
NO
Route for comment/
recommendations of the
DICTM Staff
(PPD)
YES
COMMENT
Legend :
MES Monitoring and Evaluation Section
PMEO Project Monitoring and Evaluation Officer
3.7.6
NARRATIVE
3.7.6.1
The MES, PPD receives monitoring and evaluation reports from

the Project Monitoring Officers.
3.7.6.2 The MES evaluates the monitoring and evaluation reports
relative to the monitoring and evaluation plan.
3.7.6.3 The MES reviews existing monitoring tools/systems to ensure
that the best monitoring and evaluation mechanism applies to
the plan.
3.7.6.4 The need for improvement is determined by the MES, PPD
3.7.6.5 When there is no need for improvement of the plan, the MES
submits recommendation/proposal to the Chief, PPD
3.7.6.6 The PPD routes the recommendation for comment of the
DICTM Staff, then forwards to the TDICTM for final approval.
3.7.6.7 When a need for improvement is deemed necessary, the MES
prepares recommendation/proposal.
3.7.6.8 The MES then submits proposal to the C, PPD.
3.7.6.9 The PPD routes the proposal for comments/recommendations
of the DICTM Staff.
3.7.6.10 3.6.5. When there is comment from the DICTM Staff, the PPD
returns to previous processes until it reaches the office of
TDICTM for final approval.
TURN-AROUND TIME
Receipt of Monitoring Report
1 day
Average Period for
Evaluation of Report
1 day
the Evaluation of
Review of existing monitoring tools
1 day
Plan for Monitoring
Evaluation of the Effectiveness of
2 days
and Evaluation of
The Plan & Monitoring mechanism
ICT Projects.
Preparation, submission of
1 day
Recommendation
Approval of the Recommendation
1 hour
Total Average Period when no improvement is
6 days and 1 hour
recommended
Preparation of Proposal when improvement is needed
2 days
Submission of proposal to the C, PPD
1 hour
Request for comments
1 day
When there is no comment, submit for approval
1 hour
When there is comment, allow time to process accordingly
4 days and 1 hour
Total Average Period when improvement is proposed
11 days and 2 hrs.
3.7.7 EVALUATION OF PLAN FOR MONITORING STANDARD
3.8
Formulation of project and activities consonant to project

monitoring and evaluation of ICT projects of the PNP.
TITLE
PROCEDURE NO.
Formulation of Projects and
Activities consonant to
4
Project Monitoring and
Evaluation of ICT Projects of
the PNP
INTERFACES
DICTM, ITMS, CES
No. of Pages
3
3.8.1 OBJECTIVE
3.8.1.1 To monitor the effectiveness of the project, its plan and the
mechanisms/ tools being utilized for reviewing and maintaining
project development strategies.
3.8.1.2 Use of performance indicators and other effective monitoring
tools/systems based on progress and output; and
3.8.1.3 Review and maintain project strategies to ensure that it meets the
requirements of all stakeholders and that it is adjusted to reflect
the changing priorities of time and external events.
3.8.2
REFERENCES
3.8.2.1 Directives/Policies/Guidelines;
3.8.2.2 Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM; and
3.8.2.3
3.8.3
DEFINITION OF TERMS
3.8.4
REQUIREMENTS
3.8.4.1 Project Monitoring and Evaluation Tools and Systems;
3.8.4.2
Project Monitoring and Evaluation Plan; and
3.8.4.3
Project Implementation Plan
3.8.5
FLOWCHART
Start
Receipt of the
Directives and
Requirements
(PPD)
Evaluation of the
Requirements
(MES, PPD)
Prepare Proposal for

Project/Activity
(MES,PPD)
Adopt/Design/Formulate
monitoring and evaluation
mechanism/s for particular
projects
(MES, PPD)
Route/Proposal for
Comments/
Recommendations
Of DICTM Staff
COMMENT
Approval of the Proposal

for Project and Activity
(TDICTM)
Route for comment/

approval of the D-Staff
3.8.6
NARRATIVE
End
NO
YES
3.8.6.1
3.8.6.2
3.8.6.3
3.8.6.4
3.8.6.5
3.8.6.6
3.8.7
Requirements in the formulation of Projects Monitoring

and Activities are forwarded to/received by the PPD from
PMEOs and PNP Units.
Requirements are thoroughly evaluated by the MES, PPD.
The MES decides to adopt monitoring and evaluation
mechanism that is most suitable for the particular project or may
opt to design/formulate one if necessary.
The PPD then prepares a proposal for the Project/Activity for
the monitoring and evaluation of the project and routes it for
comments and recommendations of the DICTM Staff.
When the DICTM Staff approves of the proposal, it is then
forwarded to the office of the TDICTM for approval.
The proposal is then forwarded to the D-Staff for comment/
recommendations/ approval.
MONITORING PROJECT AND ACTIVITY FORMULATION STANDARD
TURN-AROUND TIME
Receipt of requirements and
1 day
directives
1 day
Formulation of Monitoring and
2 days
Evaluation mechanism
Preparation of Proposal for the
2 days
Project/Activity for monitoring
Routing of the proposal for comment/
1 day
recommendations of the DICTM Staff
When there is no comment, submit to
2 hours
TDICTM for approval
7 days and 2
hours
When there is comment allow time to reprocess accordingly
6 days
Total Average Period when reprocessing is done.
13 days and 2
hours
The average period when routed for comment of the D-Staff is not included.
Average Period for
the Formulation of
Projects and
Activities consonant
to Project Monitoring
and Evaluation of
ICT Projects of the
PNP
3.9
Submission of reports of the output of monitoring and

evaluation of ICT projects of the PNP.
TITLE
PROCEDURE NO.
Submission of Reports of
the Output of Monitoring and
5
Evaluation of ICT projects.
INTERFACES
DICTM, ITMS, CES
No. of
Pages
3
3.9.1 OBJECTIVE
3.9.1.1 To document and disseminate lessons, experiences and
management/operational
issues
relative
to
project
implementation.
3.9.2
REFERENCES
3.9.2.1
3.9.2.2
3.9.2.3
3.9.2.4
Directives/Policies/Guidelines;
Action Plan/Monitoring Tools and Systems;
Plan for Monitoring and Evaluation of ICT Project; and
Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM.

3.9.4 REQUIREMENTS
3.8.4.1. Directives/Policies/Guidelines
3.9.5 FLOWCHART
Start
Receipt of monitoring and
evaluation reports from
PMEOs
(PPD)
Preparation of report of the

Output of Monitoring
Activities
(PPD)
Evaluation of the reports

and related documents
(MES)
Submission of report
to TDICTM
(PPD)
Exploitation of knowledge,
experiences, lessons from
the report
(MES)
Dissemination of
information to all
concerned units
(Mssg Ctr.) End
3.9.6 NARRATIVE
3.9.6.1 The PPD receives Monitoring and Evaluation Reports of ICT
Projects from the PMEOs.
3.9.6.2 The MES evaluates the reports and related documents.
3.9.6.3 The MES analyses the documents to gather lessons, knowledge,
experiences and adjustments that could be used to other ICT
projects.
3.9.6.4 The MES, PPD prepares report of the output of monitoring and
evaluation activities.
3.9.6.5 The PPD submits report for the information of the TDICTM.
3.9.6.6 The DICTM through its Message Center disseminates reports to
all concerned units.
3.9.7 OUTPUT REPORTING STANDARD
Average period for

the Submission of
Reports of the
Output of
Monitoring and
Evaluation of ICT
projects.
TURN-AROUND TIME
Receipt of Monitoring and Evaluation
1 day
Report
Evaluation of the reports, documents
1 day
Exploitation of knowledge
1 day
Preparation of report of the output
6 hours
Submission of report
2 hours
Dissemination of information
2 hours
3 days and 10
hours
3.9.8 FLOWCHART
Start
Receipt of Monitoring &
Evaluation Reports
from the PMEOs
(MES, PPD)
Evaluation of Reports and

documents relative to the
Monitoring & Eval. Plan
implemented
(MES)
Establishment of the
effectiveness of the plan
and the mechanisms used
for monitoring and
evaluation of the project.
(MES)
Review of existing
Monitoring tools and
systems.
(MES)
Preparation of Proposal for

the improvement of Project
mechanisms
(MES)
Submission of Proposal
and recommendation to
the C, PPD, TDICTM
(MES)
YES
COMMENTS
NO
Route for comment/

recommendations of the
DICTM Staff
(PPD)
Approval of the Proposal

for the improvement of
Project Monitoring and
Evaluation mechanism
(TDICTM)
End
4. SYSTEM INTEGRATION AND MANAGEMENT DIVISION

4.1
System Integration and Management
4.1.1
OBJECTIVE To provide assessment and recommendations on all Information

Systems utilized by the PNP. This
4.1.2
REFERENCES
4.1.2.1
4.1.2.2
4.1.3
Creation of the Directorate for Information and Communications

Technology Management (DICTM)
PNP Information Systems Strategic Plan (ISSP)
DEFINITION OF TERMS
4.1.3.1
Information Systems Strategic Plan (ISSP) is an Information and
Communications Technology (ICT) blueprint that supports both the
short-term and long-term Information System needs of the PNP that is
aligned with its strategic thrust and programs.
4.1.3.2
Policy - a deliberate plan of action to guide decisions and achieve
rational outcome(s).
4.1.3.3
System - is a set of interacting or interdependent entities forming
an integrated whole.
4.1.3.4
Information System (IS) - a system of people, data records and
activities that process the data and information in an organization, and
it includes the organization's manual and automated processes. In a
narrow sense, the term information system (or computer-based
information system) refers to the specific application software that is
used to store data records in a computer system and automates some
of the information-processing activities of the organization.
4.1.3.5
Information and Communications Technology (ICT) - is an umbrella
term that covers all advanced technologies in manipulating and
communicating information. The term is sometimes used in reference
to information technology (IT), particularly in these two communities:
education and government. The common usage ICT is synonymous
assumed the fact that IT or ICT encompasses all mediums, to record
information (magnetic disk/tape, optical disks (CD/DVD), flash
memory etc. and arguably also paper records); technology for
broadcasting information - radio, television; and technology for
communicating through voice and sound or images - microphone,
camera, loudspeaker, telephone to cellular phones. It includes the
wide varieties of computing hardware (PCs, servers, mainframes,
networked storage).
4.1.3.6
System Integration - the process by which smaller pieces of
software are brought together to form a larger piece of software that
was designed to solve a problem.
4.1.3.7
4.1.3.8
4.1.4
System Management is the management of the information

technology systems in an enterprise. This includes gathering
requirements, purchasing equipment and software, distributing it to
where it is to be used, configuring it, maintaining it with enhancement
and service updates, setting up problem-handling processes, and
determining whether objectives are being met.
Information - is a stimulus that has meaning in some context for its
receiver. When information is entered into and stored in a computer, it
is generally referred to as data. After processing (such as formatting
and printing), output data can again be perceived as information.
REQUIREMENTS
4.1.4.1
4.1.4.2
4.1.4.3
Consolidated report of all IS developed and maintained by ITMS.

Audit of other outsourced IS used by the PNP.
Evaluation reports generated from PNP end-users for system
capability and limitation of IS being utilized by their unit.
4.1.5
FLOWCHART
Start
Reviews
assessment
report
received from PNP concerned
units on system capability and
limitations.
Consolidate reports of all PNP

IS.
Review ITMS plans and
programs
and
system
updates for IS (from ITMS
and
other
PNP
units
maintaining IS).
Prepare assessment report
and recommendations.
Route assessment report and

recommendations to TDICTM
for approval.
Submit assessment report

and recommendations to
ITMS and CES for information
and implementation. Request
feedback
on
the
implementation of the above
End
matter.
Monitoring
of implementation
Finalize
and revise
the proposed
Administrative
and Operations Manual
and
compliance
of allcover
PNP offices
Memo Circular with
Memo
(DICTM).
(SIMD).
End
4.1.6
NARRATIVE
4.1.6.1
4.1.6.2
4.1.6.3
4.1.6.4
4.1.6.5
4.1.6.6
4.1.7
Reviews assessment report received from PNP concerned units

on system capability and limitations.
Consolidate reports of all PNP IS.
Review ITMS plans and programs and system updates for IS
(from ITMS and other PNP units maintaining IS).
Prepare assessment report and recommendations.
Route assessment report and recommendations to TDICTM for
approval.
Submit assessment report and recommendations to ITMS and
CES for information and implementation. Request feedback on the
implementation of the above matter.
SERVICE STANDARD
Transaction Type
System audit and assessment
of deployed information systems
Preparation of guidelines for
implementation
Route draft copy of the
proposed circular for comments
and suggestions.
Revision of the circular for
approval and signature of
TDICTM.
Route proposed circular to the
D-Staff and Command Group
for comment.
Finalization of the circular and
approval of CPNP.
Dissemination of the approved
circular for implementation.
Total Average Transaction
Time
Time
3 days
2 days
3 days
1 day
5 days
1 day
1 day
16 ays
4.2 Policy formulation and updates for the Integration and Management of
Information Systems
4.2.1
OBJECTIVE To provide a procedure in the formulation of policy on the

integration and management of information and telecommunications
system. Modification of policy for the integration and management of
information system shall contribute to the information systems
effectiveness and efficiency as to the needs of the PNP.
4.2.2
REFERENCES
4.2.2.1
4.2.2.2
4.2.3
Creation of the Directorate for Information and Communications

Technology Management (DICTM)
DEFINITION OF TERMS
4.2.3.1
4.2.3.2
4.2.3.3
4.2.3.4
4.2.3.5

short-term and long-term Information System needs of the PNP
that is aligned with its strategic thrust and programs.
System - is a set of interacting or interdependent entities forming
an integrated whole.
activities that process the data and information in an organization,
and it includes the organization's manual and automated
processes. In a narrow sense, the term information system (or
computer-based information system) refers to the specific
application software that is used to store data records in a
computer system and automates some of the informationprocessing activities of the organization.
Information and Communications Technology (ICT) - is an
umbrella term that covers all advanced technologies in
manipulating and communicating information. The term is
sometimes used in reference to information technology (IT),
particularly in these two communities: education and government.
The common usage ICT is synonymous assumed the fact that IT
or ICT encompasses all mediums, to record information (magnetic
disk/tape, optical disks (CD/DVD), flash memory etc. and arguably
also paper records); technology for broadcasting information radio, television; and technology for communicating through voice
and sound or images - microphone, camera, loudspeaker,
telephone to cellular phones. It includes the wide varieties of
computing hardware (PCs, servers, mainframes, networked
storage).
4.2.3.6
4.2.3.7
4.2.3.8
4.2.4
System Integration - the process by which smaller pieces of

software are brought together to form a larger piece of software
that was designed to solve a problem.
requirements, purchasing equipment and software, distributing it
to where it is to be used, configuring it, maintaining it with
enhancement and service updates, setting up problem-handling
processes, and determining whether objectives are being met.
receiver. When information is entered into and stored in a
computer, it is generally referred to as data. After processing (such
as formatting and printing), output data can again be perceived as
information.
REQUIREMENTS
4.2.4.1
4.2.4.2
4.2.4.3
4.2.4.4
4.2.4.5
4.2.4.6
4.2.4.7
4.2.4.8
4.2.4.9
4.2.4.10
4.2.4.11
4.2.4.12
4.2.4.13
Situation of subjected PNP Information System.

Inventory of ICT resources from the end user / client / IS recipient.
Compliance level of the IS recipient.
Conducts systems audit on the current situation of the deployed
Information System.
Assess and identify the deployment situation of the Information
System and determine problems encountered or technical
difficulties during implementation.
Prepare guidelines on the implementation and management of the
IS in the form of Memorandum Circular (MC) to resolve difficulties
and issues encountered by the end user or recipient.
SIMD routes the draft copy of the proposed circular to DICTM
Divisions, ITMS and DICTM Command Group for review,
comments and suggestions.
Based on the comments / suggestions, SIMD revises the
proposed circular and re-route the final draft copy with cover
memo to DICTM Command Group.
Signature and approval of the cover Memo by TDICTM.
Routes the proposed Memorandum Circular to the Directorate
Offices and PNP Command Group for comment.
Based on the comments, DICTM revises and finalizes the
proposed Memorandum Circular and re-route the final copy for
approval and signature of the C, PNP.
For widest dissemination and guidance of all PNP offices.
DICTM shall monitor the implementation and compliance of the
approved Memorandum Circular.
4.2.5
FLOWCHART
Start
Conduct system audit on the
subjected PNP Information
System.
Approval and signature of the

cover Memo by TDICTM.
Assess and identify deployment

status and situation of subjected
PNP IS.
Routes the proposed

Memorandum Circular to the
Directorate Offices and PNP
Command Group for comment
Prepare guidelines on the

implementation and management
of the IS in the form of
Memorandum Circular.
Re-route the final copy of the

proposed memo circular for
approval and signature of the C,
PNP.
Routes to DICTM Divisions,

ITMS and DICTM Command
Group for comments and
suggestions.
For widest dissemination.
Monitoring of implementation
and compliance of all PNP offices
(DICTM).
Finalize and revise the proposed

Memo Circular with cover Memo
(SIMD).
4.2.6
End
SERVICE STANDARD
Transaction Type
System audit and assessment of deployed information systems
Preparation of guidelines for implementation
Route draft copy of the proposed circular for comments and
suggestions.
Revision of the circular for approval and signature of TDICTM.
Route proposed circular to the D-Staff and Command Group for
comment.
Finalization of the circular and approval of CPNP.
Dissemination of the approved circular for implementation.
Time
3 days
2 days
3 days
1 day
5 days
1 day
1 day
16 days
4.3 Evaluation and supervision of Plans and Programs of ITMS and CES
4.3.1
OBJECTIVE To evaluate and supervise plans and programs set by Information

Technology Management Service (ITMS) and Communications and Electronic
Service (CES). It shall assess the effectiveness and efficiency of plans and
programs as to the mandated functions of DICTM and the needs of the PNP as
well.
4.3.2
REFERENCE
4.3.2.1
4.3.2.2
4.3.2.3
4.3.2.4
4.3.3

CES Plans and Programs
ITMS Plans and Programs
Accomplishment Report of ITMS and CES
DEFINITION OF TERMS
4.3.3.1
4.3.3.2
4.3.3.3
4.3.3.4
4.3.3.5

short-term and long-term Information System needs of the PNP that is
aligned with its strategic thrust and programs.
System - is a set of interacting or interdependent entities forming an
integrated whole.
activities that process the data and information in an organization, and it
includes the organization's manual and automated processes. In a
narrow sense, the term information system (or computer-based
information system) refers to the specific application software that is
used to store data records in a computer system and automates some
of the information-processing activities of the organization.
Information and Communications Technology (ICT) - is an umbrella
term that covers all advanced technologies in manipulating and
communicating information. The term is sometimes used in reference to
information technology (IT), particularly in these two communities:
education and government. The common usage ICT is synonymous
assumed the fact that IT or ICT encompasses all mediums, to record
information (magnetic disk/tape, optical disks (CD/DVD), flash memory
etc. and arguably also paper records); technology for broadcasting
information - radio, television; and technology for communicating
through voice and sound or images - microphone, camera, loudspeaker,
telephone to cellular phones. It includes the wide varieties of computing
hardware (PCs, servers, mainframes, networked storage).
4.3.3.6
4.3.3.7
4.3.3.8
4.3.4
System Integration - the process by which smaller pieces of software

are brought together to form a larger piece of software that was
designed to solve a problem.
requirements, purchasing equipment and software, distributing it to
where it is to be used, configuring it, maintaining it with enhancement
and service updates, setting up problem-handling processes, and
determining whether objectives are being met.
receiver. When information is entered into and stored in a computer, it is
generally referred to as data. After processing (such as formatting and
printing), output data can again be perceived as information.
REQUIREMENTS
4.3.4.1
4.3.4.2
4.3.4.3
4.3.4.4

CES Plans and Programs
ITMS Plans and Programs
Accomplishment Report of ITMS and CES
4.3.5
FLOWCHART
Start
Receive the accomplishment report and
schedule plans and programs of ITMS and
CES
Review accomplishment report

submitted by ITMS and CES
Identify problems encountered during the
implementation of plans and programs by
ITMS and CES
Identify possible solutions that shall adhere

to the problems encountered.
Review the existing plans and

programs on systems integration and
management.
Prepare the revised plans and programs on
systems integration and management
incorporating current ICT trends.
Submit the report and the revised plans

and programs to TDICTM for information
and approval. This shall include the
approval of TDICTM for the adoption of the
revised plans and programs.
Forward the approved revised plans

and programs of DICTM to ITMS and
CES for information and reference.
End
4.3.6
NARRATIVE
4.3.6.1
4.3.6.2
4.3.6.3
4.3.6.4
4.3.6.5
4.3.6.6
4.3.6.7
4.3.6.8
4.3.7
Receive accomplishment report and schedule plans and programs of

ITMS and CES.
Review accomplishment report submitted by ITMS and CES.
Identify problems encountered during the implementation of plans and
programs by ITMS and CES
Identify possible solutions that shall adhere to the problems
encountered.
Review the existing plans and programs on systems integration and
management.
Prepare the revised plans and programs on systems integration and
management incorporating current ICT trends.
Submit the report and the revised plans and programs to TDICTM for
information and approval. This shall include the approval of TDICTM for
the adoption of the revised plans and programs.
Forward copy of the approved revised plans and programs of DICTM
to ITMS and CES for information and reference.
SERVICE STANDARD
5. RESEARCH AND DEVELOPMENT DIVISION

5.1 Procedure in the Formulation of ICT Trainings
TITLE
Procedure in the Formulation of
ICT Trainings
Interfaces
PROCEDURE NO.
1.0
NO. OF PAGES
3
5.1.1 OBJECTIVE
This is to determine if the formulated ICT Trainings to be conducted by
ITMS/CES for their personnel can be accommodated or not.
5.1.2 REFERENCES
5.1.2.1
5.1.2.2
5.1.2.3
Memo from RDD

Instructions from TDICTM
Memo from CES and ITMS

5.1.3.1
5.1.3.2
5.1.3.3
Information and Communications Technology (ICT) is the

totality of the electronic means employed to systematically
collect, process, store, present and share information to endusers in support of their activities. It consists of computer
systems, office systems, consumer electronics and
telecommunications technologies, as well as networked
information infrastructure the components of which include the
telephone system, the Internet, fax machines, computers and its
accompanying
methodologies,
processes,
rules
and
conventions.
A combination of computer technology,
microelectronics applications, and communications information
techniques and methods.
It encompasses the use of
computers, data communications, office systems technologies,
as well as any technology that deals with modern day
application of computing and/or communication. It can also be
seen as the marriage of information technology and data
communication.
RDD- Research and Development Division
TDICTM The Director, Directorate for Information and
Communications Technology Management.
5.1.3.4
5.1.3.5
ITMS Information Technology Management Service

CES Communications and Electronics Service
5.1.4 REQUIREMENT
5.1.4.1
5.1.4.2
Approval of TDICTM
ICT Trainings to be offered periodically
5.1.5 FLOWCHART
START
RDD
Review and Research of ICT Training
RDD
Endorsement of ICT Training
CES
Evaluation/Comments
ITMS
Evaluation/Comments
DICTM Ex-O
For Consolidation of Comments
TDICTM
Approval/
Recommendation of ICT Training
RDD
Accommodation/
Non Accommodation of ICT Training
END
5.1.6 NARRATIVE
5.1.6.1 The Research and Development Division (RDD) will conduct
review and research re proposed ICT Trainings (Requirements,
Detailed Program of Instruction (POI), Training Directives and
Lectures).
5.1.6.2 RDD will prepare memo for the proposed detailed ICT Trainings
to be forwarded to TDICTM for endorsement to AD, CES and D,
ITMS.
5.1.6.3 The memo will be forwarded to AD, CES and D, ITMS for
evaluation and comments of the proposed ICT Trainings.
5.1.6.4 CES and ITMS shall prepare memo (reply) of their evaluation
and comments to be forwarded to DICTM Ex-O (Attn: RDD).
5.1.6.5
TDICTM either approve or disapprove the proposed ICT
trainings based on the evaluation and recommendation of the
consolidated data from ITMS and CES.
5.1.6.6 RDD will prepare for the accommodation/non accommodation of
the proposed ICT Trainings as per instruction from TDICTM.
TRANSACTION TYPE
Procedure in the
Formulation of ICT
Trainings
TURN AROUND TIME

Review and Research
Evaluation and
Comments
Preparation of the
Recommendation for
Accommodation/Non
Accommodation of ICT
Trainings
5.2 Procedure in the Processing of the Request for Product

Presentation
TITLE
Procedure in the processing of the
PROCEDURE
NO. OF
NO.
PAGES
2.0
Request for Product Presentation

Interfaces
5.2.1 OBJECTIVE
This is to determine if the Request for Product Presentation by requesting
company/ corporation can be accommodated or not.
5.2.2 REFERENCES
5.2.2.1 Request Letter/Letter of Intent/Memo from requesting
Company/Corporation
5.2.2.2 Instructions from TDICTM
5.2.2.3 Memo from RDD
5.2.2.4 Memo from ITMS and CES
5.2.3.1
5.2.3.2
5.2.3.3
5.2.3.4
5.2.3.5
Presentation - is the process of presenting the content of a

topic/information to an audience.
RDD- Research and Development Division
TDICTM The Director, Directorate for Information and
Communications Technology Management
ITMS Information Technology Management Service
CES Communications and Electronics Service
5.2.4 REQUIREMENT
5.2.4.2 Memo from requesting company/corporation indicated therein
the products name, proposed schedule (date/time) and
attendees.
5.2.5 FLOWCHART
START
Requesting Company/Corporation for

Product Presentation
AdmO
Endorsement to RDD of Request Letter/
Letter of Intent/Memo
RDD
Verification/Coordination/Scheduling of
TDICTM
Signature for Accommodation/
Non Accommodation of
Product Presentation by
Requesting Company/Corporation
CES
Evaluation/Comments
ITMS
Evaluation/Comments
RDD
Preparation of After Product
Presentation Report
TDICTM
For Signature of After Product
Presentation Report
C, PNP
Submission of After Product
Presentation Report
END
5.2.6 NARRATIVE
2.6.1. The Request Letter/Letter of Intent/Memo from requesting

company/corporation to conduct product presentation shall be
received by the Message Center at Administrative Office and will
be endorsed to AdmO/Personnel Officer.
2.6.2. Admo shall forward/ endorse the Request Letter/Letter of
Intent/Memo to Research and Development Division (RDD).
2.6.3. RDD shall verify the companys/corporations profile and shall
make a coordination on the requesting company/corporation.
RDD will check on the availability of venue and attendees for
scheduling of the product presentation.
2.6.4. RDD shall prepare a Memo for approval of TDICTM regarding the
accommodation or non-accommodation of the said request. Once
approved, the memo shall be sent to the requesting
company/corporation for their scheduled product presentation.
2.6.5. RDD shall facilitate product presentation.
2.6.6. A memo will be forwarded to CES and ITMS for necessary
evaluation and comments on the product presentation.
2.6.7. CES and ITMS shall prepare memo (reply) of their evaluation and
comments to be forwarded to Research and Development
Division.
2.6.8
RDD will prepare an After Presentation Report to be submitted to
TDICTM, further to C, PNP.
TRANSACTION TYPE
Procedure in the
processing of the
Request for Product
Presentation
TURN AROUND TIME

Processing of
Request
Preparation of the
Recommendation for
Accommodation/Non
Accommodation of
ICT Trainings
After Presentation
Report
5.3 Procedure in the processing of the Request for ICT Training by other
PNP Unit/Office
TITLE
PROCEDURE NO.
NO. OF
PAGES
Procedure in the processing of

the Request for ICT Training by
3.0
other PNP Units/Offices

Interfaces
5.3.1 OBJECTIVE
This is to determine if the request of other PNP Unit/Office to conduct an
ICT Training exclusively for their personnel can be accommodated or not.
5.3.2 REFERENCES
5.3.2.1
5.3.2.2
5.3.2.3
5.3.2.4
Memo from the requesting PNP Unit/Office

Instructions for TDICTM
Memo from RDD
Memo from ITMS and CES

5.3.3.1 Training - refers to the acquisition of knowledge, skills, and
competencies as a result of the teaching of vocational or practical
skills and knowledge that relates to specific useful skills.
5.3.3.2 RDD- Research and Development Division
5.3.3.3 TDICTM The Director, Directorate for Information and
Communications Technology Management
5.3.3.4 ITMS Information Technology Management Service
5.3.3.5 CES Communications and Electronics Service
5.3.4 REQUIREMENT
5.3.4.2
Memo from the requesting PNP Unit/Office indicated therein the

title/contents of training course, proposed schedule (Date/Time)
and number and profile of the participants.
5.3.5 FLOWCHART
START
Requesting PNP Unit/Office

Memo Request for ICT
Trainings
AdmO Forward the Memo
Request to RDD
Memo Request for ICT
Trainings
RDD
Memo for Endorsement of
Request to ITMS and CES
ITMS
Memo (Reply) to conduct ICT Trainings
CES
Memo (Reply) to conduct ICT
RDD
Memo for Recommendation to
TDICTM to conduct ICT Trainings
TDICTM
Approval/Disapproval of ICT Training
RDD
Memo (Reply) to Requesting
PNP Unit/Office
Memo to CES and ITMS for
accommodation of ICT Trainings
CES
Coordination with Concerned PNP Unit/Office
for the Conduct ICT Trainings/
Submission of After Activity Report
ITMS
Coordination with Concerned PNP Unit/Office
for the Conduct ICT Trainings/
Submission of After Activity Report
TDICTM
For Signature of After Activity Report
C, PNP
Submission of After Product
Presentation Report
5.3.6 NARRATIVE
5.3.6.1 The Memo from other PNP Unit/Office requesting to conduct an
ICT Training exclusively for their personnel shall be received by
the Message Center and shall endorse it to AdmO.
5.3.6.2 AdmO shall forward the Memo/Request to Research and

Development Division (RDD).
5.3.6.3 RDD shall prepare a Memo endorsing the request of other PNP
Unit/Office to conduct an ICT Training to ITMS (Attn: C, TRD) and
CES (Attn: CDTD).
5.3.6.4 ITMS and CES shall prepare a Memo (Reply) regarding the
accommodation /non-accommodation of the said request.
5.3.6.5 RDD shall prepare a Memo for Recommendation to TDICTM to
conduct ICT Training for the requesting PNP Unit/Office.
5.3.6.6 TDICTM either approve or disapprove the request for ICT
Training.
5.3.6.7 RDD shall prepare a Memo (Reply) to be forwarded to the
requesting PNP Unit/Office and a Memo to CES (Attn: CDTD) or
ITMS (Attn: C, TRD) for the accommodation of ICT Training.
5.3.6.8 CES (Attn: CDTD) and/or ITMS (Attn: C, TRD) will make
coordination to the requesting PNP Unit/Office for the conduct of
the ICT Training and shall submit an After Activity Report to
TDICTM of the said training.
5.3.6.9 TDICTM shall sign on the After Activity Report submitted by CES
and/or ITMS, further, to be forwarded to C, PNP.
TRANSACTION TYPE
Procedure in the
TURN AROUND TIME

Processing of Request
Preparation of the Recommendation
processing of the
Request for ICT Training
for Accommodation/NonAccommodation of ICT Training
by Other PNP
After Activity Report
Units/Offices
5.4 Procedure in the Conduct of Research and Development on Latest ICT

Products and Services
TITLE
PROCEDURE
NO. OF
NO
PAGES
Procedure in the conduct of research and

development on latest ICT products and services.
Interfaces
Training and Research Div
5.4.1 OBJECTIVE
This is to determine the procedures in the conduct of research and
development on the latest ICT products that are applicable and advantageous to
the PNP.
5.4.2 REFERENCES
5.4.2.1 Memo from RDD
5.4.2.2 Instruction from TDICTM
5.4.2.3 Memo from AD, CES and D, ITMS
5.4.3.1 Research it is a careful, systematic, patient study and
investigation in some field of knowledge, undertaken to discover
or establish facts or principles.
5.4.3.2 Development systemic use of scientific and technical
knowledge to meet specific objectives or requirements.
5.4.3.3 Information Communications Technology (ICT) it is the
communications.
5.4.4 REQUIREMENT
5.4.4.1 Memo from the RDD indicated therein the proposed ICT products
to be researched.
5.4.5 FLOWCHART
START
RDD conduct Research latest ICT
products
Check product for Competitiveness
Coordinate to concern Division
ITMS
Review/Recommendation
CES
Review/Recommendation
RDD
Consolidate, Evaluate and Proposed
Ex-O, DICTM
For Comments
DICTM
For Approval
END
5.4.6 NARRATIVE
INSTALL the PNP
SALARY SYSTEM
CONNECT
INSTALL
MAGIC 7.1E
SOFTWARE
1. LOAD THE PNP
5.4.6.1 RDD will conduct research through the use of internet and other
sources such as product demonstration on the latest ICT products
and services that are applicable to the needs and advantageous
of the PNP.
5.4.6.2 Part of the research is to check the product for its competitiveness
as to what will be its usage to the PNP.
BRIEF
RECORD
ACKNOWLED
REPORT
INSTALL
PREPARE
NMD THE
SF
THE
AND
and
the
FILL-UP
ACKNOWLED
RECORD
REPORT
CONFIGURE
DESIGNATE
ENTRUST
PREPARE
NMD SF
NMD
THE
and
USER
ACCOMPLISH
FILL-UP
ACKNOWLED
CONSOLIDAT
RECORD
REPORT
TOOLS/MAT
SHARED
DESIGNATE
BRIEF
NOTATION
ENTRUST
PREPARE
GED
NMD
LOG
GED
AVthe
THE
SF
NMD
THE
and
PIS
ACCOMPLISH
TOOLS/MAT
THE
NOTATION
BROWSER
LOG
GED
SF
TASK
(Designated
ACCOMPLISH
ERIALS/FOR
TOOLS/MAT
MAGIC
SOFTWARE
(NMD
RENDERED
THE
NOTATION
(C,
ED
EUSER
LOG
GED
NMD
SF
ETASK
NAS)
TASK
Duty
7.1e
ERIALS/FOR
(Designated
(NMD
RENDERED
SETTINGS
(C,
(C,
ED NMD)
TASK
NAS)
Duty
NAS
Staff)
12.
ERIALS/FOR
(Designated
of
(NMD
RENDERED
(C,
RUNTIME
(C,
ED
SERVICE
(C,
the
RUN
NMD
MS
NMD)
TASK
NAS)
NAS)
Duty
Day)
(Designated
of
NAS
SERVICE
the
MS
Staff)
Day)
DIRECTORATE
FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT
4.
(Client/User
(Designated
of
NAS
DONGLE
SERVICE
(C,
FORM
the
DELETE
THE
MS
Staff)
staff)
NAS)
Day)
PIS
(Client/User
(Designated
NAS Staff)
staff)
(Client/User
(Designated
INSTALLED
NAS
(NMD
FORM
FILES
SETUP
Staff)
staff)
) Duty
NAS Staff)
)
5.4.6.3 After the conduct of product research, RDD will coordinate

to the different divisions of DICTM about the product for their
comments.
5.4.6.4 D, CES and D, ITMS thru a written memorandum will also be
request to review the product and give their recommendations if
any.
5.4.6.5 RDD will then consolidate and evaluate the reviewed product,
then gave a proposal based on the recommendations made by D,
ITMS/ D, CES as the case maybe and then forward said proposal
to Ex-O, DICTM for comments.
5.4.6.6 After which, the TDICTM will approve/disapprove said proposal.
TRANSACTION TYPE
Turn Around Time

Conduct of research on ICT
Preparation of the memorandum for
Procedure in the conduct

of research on the latest
ICT product
1-5 days
15-30 mins
recommendation
Consolidation of the recommendations and
submission of the proposal to TDICTM
30 mins

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