Lesson

Dialog 1

Taking Orders

Standard Procedures for Taking an Order

CD1

Good afternoon, sir. Welcome to the Coffee Shop.

May I show you our lunch menu?
Guest: Yes, please.
Waitress: Would you like something to drink while you
look at the menu?
Guest: No, thanks.
Waitress: Please take your time.
Waitress:

(Five minutes later)

May I take your order now, sir?

Yes, Ill have a mixed salad and a lamb chop.
Which vegetables come with the lamb chop?
Waitress: Fried potatoes, carrots, and peas.
Guest: Thatll be fine.
Waitress: Would you like anything to drink, sir?
Guest: Yes, Ill have a beer and some coffee.
Waitress: Which kind of salad dressing do you prefer:
French, Thousand Island, or oil and vinegar?
Guest: Do you have blue cheese dressing?
Waitress: Im afraid not, but I would recommend the French dressing.
Guest: Okay. Ill try that.
Waitress: Would you like your coffee now or later?
Words and Phrases for
Taking Orders
Guest: Later, please.
following a
Waitress: A lamb chop, a mixed salad with French dressing, a glass
complimentary a
of beer, and a cup of coffee. Will there be anything else?
separately ad
Guest: No, thats all. Thanks.
page n
later ad
Waitress: Thank you, sir. Ill have your order in a few minutes.
Waitress:
Guest:

Exercise
Choose the correct word or phrase to ll in each blank.
A/An (1)
menu offers many choices. Each dish is priced separately. The guest
can choose anything he or she wants. On this type of menu, there is often a (2)
.
In English, it is called the daily special. The French name, the plat du jour (the (3)
of the day), is also used. The plat du jour can be served (4)
. It is also less expensive
than many of the other items on the menu. The chef (5)
a different special every
day.
b) set course
c) fast food
d) breakfast
(1) a) la carte
b) brand name
c) special
d) chef
(2) a) miracle
b) bowl
c) cook
d) dish
(3) a) spoon
b) quickly
c) slowly
d) lonely
(4) a) honestly
a)
b)
c)
d) mops
(5) eats
prepares
touches

10

Lesson 1

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Pair Work
Practice the following conversations with a partner. Change roles and practice again.
G = Guest W = Waiter/Waitress

Use "Ms."
Ms. instead of "sir"
sir if you are practicing with a female partner.

1. W: Would you like to order now , sir?

May I take your order
May I have your order
Are you ready to order
cornakes
G: Yes, please.
I need more time.
2. W: What would you like to order?
G: We want two orders of braised beef and two orders of roast beef.
We want one order of lamb stew and four orders of beef stew.
We want bacon, sausages, and scrambled eggs for ve.
We want poached sh with rice and spinach for three.
Well take two orders of broiled chicken and a hamburger.
Three T-bone steaks and a Russian salad, please.
Ill have the braised silverside with mushrooms, beets, and potato chips.
My wife will have broiled steak, cabbage, and mashed potatoes, and I want a
cheeseburger.
We would like two bowls of cornakes, one bowl of oatmeal, a scone with
strawberry jam, and four cups of coffee.
W: Two orders of braised beef and two orders of roast beef.
(Repeat the order without looking at the text.)

G:

Thats correct.
No, I said . . .

scone

More Expressions
G = Guest W = Waiter/Waitress

1.
2.
3.
4.
5.
6.

7.
8.
9.

The tea is complimentary, sir.

There is no charge for the tea.
Here is a hot towel for wiping your hands.
What would you like to order, Ms.?
Would you like to start with an hors
doeuvre?
Im sorry, but vegetables are not included
with the main dish. Would you like to order
them separately?
When should I bring your salad?
Would you like your drink right away or
after you have nished the other dishes?
Would you like to order an entre now?

10. Can you show me on the menu?

11. Which number is it, sir? (Use this
sentence if the items are numbered on the
menu.)

12. I would recommend that you order a

set course.
13. G: Is chicken on the menu?
W: Yes, we have grilled chicken.
14. G: Where are the soups listed?
W: Theyre on the next page, sir.
15. G: Whats the soup of the day?
W: Today, we have lobster soup.
16. Is that all for now?

Taking Orders

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Dialog 2

Ordering a Salad and a Steak

CD1

May I take your order, sir?

Yes, Ill have the steak.
How would you like your steak cookedrare,
medium, or well done?
Guest: Id like it medium, please.
Waitress: Would you like your steak with a baked potato or
French fries?
Guest: I prefer a baked potato, please.
Waitress: Would you care for a salad, sir?
Guest: Yes, I would. What kinds do you have?
Waitress: We have mixed salad and tomato salad.
Guest: A mixed salad is fine.
Waitress: And what would you like to drink with your
meal?
Guest: Id like a glass of wine.
Waitress: The wine list is on the last page of the menu, sir.
Ill give you a minute to choose.
Guest: Ah . . . (The guest turns to the last page of the menu.)
Waitress:
Guest:
Waitress:

Grammar Types of personal pronouns

Study the chart below and circle the correct pronoun in the sentences that follow.
Subjective

Objective

I
me
we
us
you
you
Second person
he
him
she
her
Third person
it
it
they
them
Examples: Id like my steak well done.
Id like mine well done.
Please give me a glass of water.

First person

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

12

Possessive
Determiner
Pronoun
my
our
your
his
her
its
their

mine
ours
yours
his
hers
theirs

I see she/her at the bar every Friday.

Isnt she/her a good waitress?
He/Him is going to a dinner party on Sunday.
She/Her and John often dine in this restaurant.
Yours/Your salad is good, and so is my/mine.
I hurt my/mine nger when I was cutting the meat.
Can you bring us our/ours drinks now?
Mary and I/me would rather have Chinese food tonight.
Everyone has to do their/his or her own exercises.
Just between you and I/me, I dont like this food.

Lesson 1

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Pair Work
Practice the following conversations with a partner. Change roles and practice again.
G = Guest W = Waiter/Waitress

1. G:

a.

Whats todays special?

Whats the special today?
c.
Do you have a special today?
W: a. and b. Todays special is scallops with rice.
c.
Yes. Todays special is chicken with curry and rice.
G: Which dish should I have
?
order
Filet mignon
choose
W: You might like the tenderloin steak or the chuck roast.
You might try the rump steak or the sirloin steak.
Words and Phrases for
The pepper steak and tournedos are worth trying.
Taking Orders
rare a
Filet mignon and minute steaks are very popular.
medium rare
The oysters are excellent this time of year.
medium a
W: How would you like your steak?
medium well
, please.
G: Rare
well done
Medium rare
salad bar
Medium
worth a
Medium well
help/serve oneself
Well done
W: Would you like a salad
?
like to order a salad
care for a salad
G: Yes.
W: What kind of salad would you like? We have mixed salad and tomato salad today.
chicken salad
fruit salad
Caesar salad
tuna salad
G: A mixed
salad, please.
chicken
Caesar
tomato
fruit
tuna
?
W: Would you like to see our
a.
Yes, what choices do I have?
G:
b.
Yes, where is the salad bar?
c.
Yes, Id like to take a look at your dessert cart.
d.
No, thank you.
a.
e.
cheese board
Yes, please show me the wine list.
b.

2.

3.

4.

5.

Champagne

White Wines

Joseph Perrier Cuve Royale Ros N.V.

$80
Joseph Perrier Cuve Royale Brut N.V.
$70

Chablis, 2005
Domaine de la Provenquire, 2006
Riesling, 1981
Pinot Gris, 2007
Muscadet, 2006

Red Wines
Chteau Les Arromans, 2006
Merlot Reserve, 2005
Ctes du Rhone, 2005
Astrolabe Pinot Noir, 2006

b.

salad bar

c.

dessert cart

d.

cake selection

e.

$32
$40 Ros Wines
$42 Pinotage Ros, 2008
$60 Chteau Maison Noble, 2006

$56
$32
$38
$36
$36
$40
$38

wine list
Taking Orders

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Dialog 3

Changing the Side Dish

Waiter:
Guest:
Waiter:
Guest:
Waiter:
Guest:
Waiter:
Guest:
Waiter:
Guest:

CD1

Are you ready to order, Ms.?

Yes. Which entre do you recommend?
The sirloin steak is very popular with our guests.
Great! I feel like having a sirloin. What comes with it?
French fries.
Do you have any other choices, like a mixed salad?
Im sorry, but we dont have mixed salads today. How
about a tomato salad?
Okay.
Would you like anything to drink?
Yes, Ill have a glass of orange juice.

Pair Work
Practice the following conversations with a partner. Change roles and practice again.
G = Guest W = Waiter/Waitress

Use "Ms."
Ms. instead of "sir"
sir if you are practicing with a female partner.

1. G: I dont want

a chicken salad . Can I have a fruit salad

instead?
French fries
mashed potatoes
W: I am sorry, sir. We dont have a fruit salad
. May I suggest a baked potato ?
mashed potatoes How about
onion rings
.
2. G: Ill have a. a cherry tart
b.
the pork chops
c.
the pineapple shrimp
d.
Words and Phrases for
the roast duck
Taking Orders
.
W: I am afraid a. it is not in season
be sold out
b.
they are sold out
in advance
c.
minimum n
they are not on the menu
d.
portion n
it must be ordered a day in advance
Would you like to try something else?
3. G: Id like this course for one, please.
.
W: Im afraid this course is meant for four people
we dont have any set courses for just one person
this course is suitable for four people

More Expressions
G = Guest W = Waiter/Waitress

1. This dish is suitable for four people.

2. This is the price per person.
3. G: Have we ordered enough for ve people?
W: You might want to order two more
dishes, perhaps the beef, the seafood, or
a vegetable.
4. This course serves a minimum of 4 to 5
people; I think the portions are too large for
two people.

14

5. I think the chef will be able to

make this. Ill check with him. Just a
moment, please.
6. Would you like large or small
portions?
7. I would recommend that you order a
set course for 10 people.

Lesson 1

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Practice
1.

Match the word or phrase in the left column with the proper explanation in the
right column.

1
2
3
4
5

todays special
la carte
set course
side dish
cheese board

2.

Choose the proper phrases from the list below to fill in the blanks. Each phrase
can be used only once.

in season
in advance
sold out
take your time
care for
instead of

3.

a a menu with each dish priced separately

b a piece of wood or plastic used for serving cheese
c a small amount of food served with the main course
d an extra, often lower-priced, meal available on todays menu
e a course that includes several dishes for a single price

1 The roast duck must be ordered a day

.
. May I suggest
2 The melon juice is not
orange juice?
tea.
3 Id like to order coffee
beef. Do you have any pork
4 I dont
dishes on the menu?
. Would you
5 I am afraid that cherry pie is
like to try our apple pie?
.
6 Here is the menu, sir. Please

Look at the menu. Then listen

to the conversations on the
CD and write down the items
ordered.

Appetizers
CD1

!Smoked Salmon
!Oysters With Caviar

$6
$8

Soup
!Cream Soup
!Onion Soup

$5
$5

Salads

!Mixed Salad
!Chicken Salad
!Fruit Salad

$8
$9
$5

Main Courses

!Braised Beef
!Stewed Lamb
!Pork Chop With Rice
!T-Bone Steak With Mashed Potatoes
!Baked Cauliower With Cheese

$15
$15
$12
$18
$10

Desserts
!Cheesecake
!Chocolate Pudding
!Black Forest Cake

$2
$2
$2

Beverages
!Iced Coffee
!Fruit Tea
!Beer

$5
$4
$6

Taking Orders

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Lesson
Dialog 1
Waiter:
Guest:
Waiter:

Guest:
Waiter:
Guest:
Waiter:
Guest:
Waiter:
Guest:
Waiter:
Guest:
Waiter:
Guest:
Waiter:
Guest:
Waiter:

2 Explaining the Menu

Explaining the Menu

CD1

Good evening, Ms. Here is the dinner menu.

Thank you. What is a Japanese Chicken Kebab?
Its diced chicken with green onions and small
green peppers on a skewer, covered with a special
sauce and barbecued.
Is it spicy?
Yes, it will be a little hot.
That sounds good. How many people will it serve?
There are three servings per order. Will that be
enough?
Ill try it first and order more kebabs if I need
them. What kinds of salads do you have?
Mixed salad, seafood salad, and gourmandise
salad.
What is the gourmandise salad?
Its a mixed salad made with smoked duck and orange slices. It will be perfect
with the chicken kebabs.
Fine. Ill try that, and Ill have a beer, too.
Would you like your salad now or later?
Ill have it later.
Certainly, Ms. A gourmandise salad, chicken kebabs, and a bottle of beer. Will
there be anything else?
No, thats all.
Thank you, Ms. Ill have your order in a few minutes.

Grammar Adjectives for describing food

G = Guest W = Waiter/Waitress

1. G: What kind of dish is it?

W: It is a very light dish.
lling
2. G: What kind of dish is it?
W: It is sweet .
sour
salty
hot
fresh
crispy
3. G: What kind of dish is it?
taste.
W: It has a very rich
delicate
subtle

16

Words and Phrases for

Explaining the Menu

kebab [k3}bAb] n

perfect a
light a
lling a
substantial a
sour a
salty a
hot a
rich a
delicate a
subtle a
unusual a
crispy a
condiment n
gourmandise [gurm3n}diz] n
assorted a

Lesson 2

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Pair Work
Practice the following conversations with a partner. Change roles and practice again.
G = Guest W = Waiter/Waitress

1. G: What is the

a.

Drunken Chicken ?
Buddhas Favorite
c.
Tempura
W: It is a. chicken cooked with rice wine.
b.
four kinds of seasonal vegetables cooked together.
c.
sh, prawns, and assorted vegetables dipped in batter and then deep-fried
until crisp.
2. G: What is Braised Duck and Eight Jewels?
braised duck and eight different condiments.
W: It contains
is made with
3. G: Does it contain garlic
?
hot peppers
mayonnaise
W: Yes, it contains garlic
.
hot peppers
mayonnaise
No, it doesnt.
b.

Tableware
Learn about Chinese tableware and place settings.

toothpick holder

water glass

chopstick stand/rest
bowl

saucer

spoon

hot
towel

napkin

dinner plate

chopsticks
Explaining the Menu

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