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1.

Describe the leadership behaviors Ron used and their influence on the attitudes and
behavior of the team members.
Cross-functional team development was key in ensuring success for the program. The
cohesiveness of the team was important and Ron utilized his managerial experience in
selected the team, as well developing performance strategies that would enable the team
to be success. Allowing the team to brainstorm and develop a course of action was critical
to the team succeeding, also Ron genuine display of enthusiasm, and optimism as well as
his project management skills were key in ensuring that the team succeeded.

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2.

Compare this cross-functional project team to a self-managed operations team by

identifying similarities and differences in the leadership roles.
A self-managed operations team is given the mission, the team experiences allow for
them to accomplish the tasking without leadership involvement. On the other hand a
cross-functional team utilizes several skill set that makes the team unique. Leadership is
key and the leader support is very important in team building.