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Purpose
Quality-related costs are the costs that are incurred by a company for planning and assuring the quality of a
product or service, based on predefined quality requirements. These costs cover a wide range of expenses
relating to the tasks of quality assurance. In the Quality Management (QM) application component there are
the following quality-related costs:
Appraisal costs
These costs are associated with inspection processing activities (for example, labor, material and equipment
costs for inspections).
Nonconformity costs
Nonconformity costs cover internal or external nonconformities that are associated with a product or service
(for example, defect costs, rework costs or warranty expenses). You record costs of this type when you
process quality notifications.
In the QM component, you can only record the actual appraisal and nonconformity costs. Functions for
managing planned costs are currently not supported. Other types of quality-related costs, such as prevention
costs, can also be recorded in other R/3 application components. For example, you can record the expenses
for training the quality inspectors in the Human Resources (HR) component.
Work center
Key identifying the work center.
Object Name
Contains a brief description of an object (for example, an organizational unit).
Control key
Determines which business transactions should be executed for the object that belongs to the task list or order (for
example scheduling or costing).
Capacity category
Key which describes capacity in more detail. The capacity category enables you to determine whether it is machine or
labor capacity.
If you do not enter a formula, the system uses a processing time of zero for scheduling.
Cost Center
Key uniquely identifying a cost center.
Dependencies
The work center category determines which data can be maintained in the master record for the work center.