South West

e-Bulletin
February 2010 Issue

Good Practice Compendium Cards

The Somerset Partnership has developed a Compendium of Good Practice. The

Good Practice Compendium Cards provide information about 20 projects that are
innovative and are leading the way to improve services for service users, carers
and their families.

The cards are introduced by Edward Colgan, Chief Executive, who explains the
Trust's commitment to sharing this best practice and invites other organisations to
make use of the Good Practice Cards.

The Good Practice Compendium cards can be viewed at the link below:

http://www.sompar.nhs.uk/about_the_trust/good_practice_compendium/index_for
_the_good_practice_co.aspx

Contribute to forthcoming e-Bulletins

Please send information, by no later than the first Friday of the month, via email to
carol.prescott@swdc.org.uk.

Contact us
The final pages of this e-Bulletin provide information on how to contact the South West Development
Centre and the Department of Health South West.
 SW Regional Bulletin

Contents
News

Publications

Events

South West Regional Events

National Events

Contact Us

http://www.swdc.org.uk/SWDC/en/resources/resource-bank/ebulletiins/
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 News

News
One in three admit to avoiding people with dementia

One in three (32 percent) people are uncomfortable around

people with dementia according to new research said, Care
Services Minister, Phil Hope as he launched a new awareness
campaign.

Find out more … http://www.swdc.org.uk/news/one-in-three-admit-to-avoiding-people-with-dementia/

Let’s dance 4 free

People all over the country are being invited to body pop and foxtrot for free at thousands of dance classes next
weekend as part of the new Let’s Dance campaign.

Find out more … http://www.swdc.org.uk/news/lets-dance-4-free/

Pilot Sites Sought by Skills for Health

Skills for Health are developing a learning/training resource, which can be used as a basis for the provision and
commissioning of training. This resource will be rolled out across public service, independent and voluntary
employers. They require pilot sites in various settings across England.

Find out more … http://www.swdc.org.uk/news/pilot-sites-sought-by-skills-for-health/

Stay Safe in Swindon

Six apprentices from BMW have raised £295.40 for the ‘Safe Place Scheme’, which is being led by Energy2work in
Swindon in conjunction with Wiltshire Police and local businesses.

Find out more … http://www.swdc.org.uk/news/stay-safe-in-swindon/

Multi-Systemic Therapy Briefing

The Department of Health and The Department for Children, Schools and Familes, in partnership with the Youth
Justice Board have brought together the Reaching Out: An Action Plan on Social Exclusion (September 2006) and
the Care Matters: Time for Change (2007), to establish ten pilot sites of Multi-systemic therapy, with tapered
funding over four years.

Find out more … http://www.swdc.org.uk/news/multisystemic-therapy-briefing/

Helping hand for care and support housing

Older people needing care and support will benefit from new and refreshed local housing strategies that promote
dignity, respect and choice.

Find out more … http://www.swdc.org.uk/news/helping-hand-for-care-and-support-housing/

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 News

News
Experts unite to boost dementia research

Leading voices from dementia research met recently to drive up the volume, quality and impact of work in the field.

Find out more … http://www.swdc.org.uk/news/experts-unite-to-boost-dementia-research/

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 Publications

Publications

Engaging and Responding to Communities – A Brief Guide to Local Involvement

Networks

http://www.swdc.org.uk/silo/files/engaging-and-responding-to-communities--a-brief-
guide-to-local-involvement-networks.pdf

Help Shape Your Local Health and Social Care – Your Guide to Local Involvement
Networks

http://www.swdc.org.uk/silo/files/help-shape-your-local-health-and-social-care--you-
guide-to-local-involvement-networks.pdf

The Equality Bill – Duty to Reduce Socio-Economic Inequalities – A Guide

http://www.swdc.org.uk/silo/files/the-equality-bill--duty-to-reduce-socioeconomic-
inequalities--a-guide.pdf

Count Me in 2009

http://www.swdc.org.uk/silo/files/count-me-in-2009.pdf

Improving Dementia Services in England – An Interim Report

http://www.swdc.org.uk/silo/files/improving-dementia-services-in-england--an-interim-
report.pdf

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 Publications

Publications

A Smokefree Future – A Comprehensive Tobacco Control Strategy for England

http://www.swdc.org.uk/silo/files/a-smokefree-future--a-comprehensive-tobacco-
control-strategy-for-england.pdf

Delivering Better Care at End of Life – The Next Steps

http://www.swdc.org.uk/silo/files/delivering-better-care-at-end-of-life--the-next-
steps.pdf

Mental Capacity Act Update – January 2010

http://www.swdc.org.uk/silo/files/mental-capacity-act-update-jan-2010.pdf

The Operating Framework for the NHS in England

http://www.swdc.org.uk/silo/files/the-operating-framework-for-the-nhs-in-england-
201011.pdf

Enabling Effective Delivery of Health and Wellbeing

http://www.swdc.org.uk/silo/files/enabling-effective-delivery-of-health-and-
wellbeing.pdf

Influencing Public Behaviour to Improve Health and Wellbeing

http://www.swdc.org.uk/silo/files/influencing-public-behaviour-to-improve-health-and-
wellbeing.pdf

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 Publications

Publications

Equality Bill – Making it Work – Ending Age-Discrimination in Service and Public

Functions

http://www.swdc.org.uk/silo/files/equality-bill--making-it-work-ending-age-
discrimination-in-services-and-public-functions.pdf

Clinical Governance and Adult Safeguarding – An Integrated Process

http://www.swdc.org.uk/silo/files/clinical-governance-and-adult-safeguarding--an-
integrated-process.pdf

An Evaluation of the Provision of Mental Health Services for Looked After

Young People Over the Age of 16 Accommodated in Residential Settings

http://www.swdc.org.uk/silo/files/an-evaluation-of-the-provision-of-mh-services-for-
looked-after-young-people.pdf

Improving In-Patient Mental Health Services for Black and Minority Ethnic
Patients

http://www.swdc.org.uk/silo/files/improving-inpatient-mental-health-services-for-black-
and-minority-ethnic-patients.pdf

Mental Health Inequalities – Measuring What Counts

http://www.swdc.org.uk/silo/files/mental-health-inequalities--measuring-what-
counts.pdf

The State of Health Care and Adult Care in England

http://www.swdc.org.uk/silo/files/the-state-of-health-care-and-adult-care-in-england.pdf

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 Publications

Publications

Transforming Community Services – The Assurance and Approvals Process

http://www.swdc.org.uk/silo/files/transforming-community-services--the-assurance-
and-approvals-process.jpg

A Problem Shared is a Problem Halved? Dementia – Learning Opportunities

from Europe

http://www.swdc.org.uk/silo/files/a-problem-shared-is-a-problem-halved--dementia--
learning-opportunities-from-europe.pdf

Putting Health in the Policy Picture

http://www.swdc.org.uk/silo/files/putting-health-in-the-policy-picture.pdf

Prioritising Need in the Context of Putting People First

http://www.swdc.org.uk/silo/files/prioritising-need-in-the-context-of-putting-people-
first.pdf

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 Events

Events
South West Regional Events

9 March 2010
BANES Local Involvement Network Meeting
Keynsham Methodist Church, Lower Hall, Charlton Road,
Keynsham, BS31 2JA
The Local Involement Network is a new way of supporting people to have their say on health and/or social care
services. We are holding the above meeting and would encourage individuals, charity's and organisations who
have an interest in these local services to come along. The meeting takes place between 09.30am and 11.30am
Refreshments will be provided. For further information, please contact Bridget Moylett, Bath and North East
Somerset LINk Administrator on 0117 9232288 or email: contact@baneslink.co.uk or you can visit their website at:
http://www.baneslink.co.uk

10 March 2010
Inclusive Education and Autism – Perspectives and Practice’Conference 2010
The Carrington House Hotel, Bournemouth
Join The Wessex Autistic Society for its annual conference in Bournemouth. Dr Rita Jordan from the University of
Birmingham’s Autism Centre for Education and Research will provide a national overview. Dean Beadle, a young
man with Asperger’s Syndrome and motivational speaker will describe his experience of the education system and
how he developed from a ‘problem child’ to an A-grade student. The conference will examine national strategy,
individual experiences, good practice and adapting the school environment for children with autism in mainstream
settings. Afternoon workshops covering: • Managing the sensory environment • Pupil assessment and profiling •
Good practice in mainstream secondary school • Good practice in local authority service design Conference Fees
£50 – parents, TWAS members, people with autism £95 – professionals
Full programme available at: http://www.twas.org.uk/pub/assets/files/bookingform.pdf
Book a place online at: http://www.twas.org.uk/index.php?pIDref=197
Further information is available at: http://www.twas.org.uk/index.php?pIDref=6

22 March 2010
Solution-Focused Communication (2 Days)
Welcome Hall, Devonport, Portsmouth
Tired of getting stuck looking at the problem? This two-day course will leave you thinking and working in a powerful
new way. It may change your life. The ideas, values and skills of solution-focused communication are helpful to
anyone who works with people: the focus moves away from the problem towards preferred futures, progress
already made, strengths and possibilities. The power of this approach has long been evidenced in helping services,
community work and schools, but is becoming recognised also in staff/human resource management and
coaching, and organisational development. This 2-day course offers new communication skills and promotes
personal development, and will be useful to anyone who works with people – particularly those who support others
through problems (e.g. workers in social care and housing support settings, mental health workers, community
workers and health staff) and staff/team/organisation managers etc. Please note that Day 2 will take place on 29
March 2010
For further information please contact Jan on 01752 606415 or email jan@zebra.coop
Download a booking form at: http://zebra.coop/images/workshop%20booking%20form.doc

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 Events

Events
South West Regional Events

23 March 2010
Dementia Information Session
Whitbourne House ,Whitbourne Avenue , Swindon SN3 2JX
This dementia information session will cover the following topics: What is dementia/types and how to diagnose;
Medication and its impact; Dementia 2020 what does the future hold; and Dementia is there a cure? There will also
be a question and answer session This event is free but please note that there will be a cancellation fee of £50
For further information or to book a place, please contact: Mark MacNeaney on Tel: 01793 523003, Fax 01793
523016 or email mmacneaney@swindon.gov.uk

24 March 2010
Confronting the Public Health Crisis Global issues, local action
Bournemouth International Centre
The UK Public Health Association has chosen the South West for the Annual Public Health Forum taking place in
March 2010. The South West is leading the way in collaborative working on combating climate change and
promoting sustainable development and is delighted to be welcoming the UKPHA Annual Forum in 2010. Although
Dorset is one of the healthiest counties in England, Bournemouth and Poole experience some of the starkest
differences in life expectancy within its boundaries. The public health community are dedicated to reducing these
inequalities and are eager to share with and learn from their colleagues across the country. By taking part in this
national Public Health forum in the South West you will have the opportunity to network with colleagues from
across the public health spectrum. To encourage a healthy delegate contingent from the South West region, there
is a special South West promotion with a group discount of one free delegate place for every five paying places
booked together by one organisation. Further information: http://www.ukpha.org.uk/annual-public-health-
forum.aspx

30 March 2010
Stress Management
Welcome Hall, Devonport, Portsmouth
"Working in helping services is inherently stressful. Helpers can expect to deal with a variety of stressors in carrying
out their work from day-to-day, and no experienced helper expects the job to be stress-free. However, it is not
healthy, helpful or sustainable for a worker to hold high levels of stress without opportunities to deal with it and
reduce it. This highly interactive one-day workshop explores work-related stress in the helping context, offering an
understanding of the triggers of stress and a range of accessible approaches that can help individual workers, and
organisations as a whole, manage and minimise this stress. The workshop brings a wealth of information and
ideas, including recent breakthroughs in our knowledge of the brain, and takes a solution-focused approach to
tackling stress. Participants have the opportunity to discuss stress with colleagues: comparing their experiences
and challenges, offering each other ideas on what works, and collectively identifying potential for further
developments in how their organisation thinks about and manages stress."
For further information please contact Jan on 01752 606415 or email jan@zebra.coop
Download a booking form at: http://zebra.coop/images/workshop%20booking%20form.doc

13 April 2010
Dementia Information Session
Whitbourne House ,Whitbourne Avenue , Swindon SN3 2JX
This dementia information session will cover the following topics: What is dementia/types and how to diagnose;
Medication and its impact; Dementia 2020 what does the future hold; and Dementia is there a cure? There will also
be a question and answer session This event is free but please note that there will be a cancellation fee of £50
For further information or to book a place, please contact: Mark MacNeaney on Tel: 01793 523003, Fax 01793
523016 or email mmacneaney@swindon.gov.uk

http://www.swdc.org.uk/SWDC/en/resources/resource-bank/ebulletiins/
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 Events

Events
South West Regional Events

20 April 2010
Working with People who Self-Injure
Bristol
This informative and participative one-day workshop will be of interest to: workers from statutory and voluntary
sector agencies, who work with people who self-injure or who want to learn more about the issue. Participants will
have a chance to discuss and share experiences and an opportunity to learn from the extensive work with women
who self-injure Topics covered will include: Why do people self-injure? What are their needs? What issues does
self-injury raise for workers? Responding helpfully
For further information and a booking form, please contact the Bristol Crisis Service for Women -
bcsw@btconnect.com or Tel: 0117 927 9600

28 April 2010
Working with People who Self Injure
Bristol
This informative and participative one-day workshop will be of interest to: workers from statutory and voluntary
sector agencies, who work with people who self-injure or who want to learn more about the issue. Participants will
have a chance to discuss and share experiences and an opportunity to learn from the extensive work with women
who self-injure Topics covered will include: Why do people self-injure? What are their needs? What issues does
self-injury raise for workers? Responding helpfully
For further information and a booking form, please contact the Bristol Crisis Service for Women -
bcsw@btconnect.com or Tel: 0117 927 9600

Commencing 23 September 2010

Mental Health First Aid Training - Cohort 25
Venue to be confirmed
MHFA Instructor Training consists of 7 days with additional follow up support. The dates for this course are outlined
below (each cohort will have up to 12 instructors). Instructors MUST attend all seven dates identified within their
chosen cohort. The cost of the Instructors training is £1900 plus VAT. Training dates are: 23 & 24 September 2010,
6, 7, 8, 21, 22 October 2010. Click below for accompanying documentation. http://www.swdc.org.uk/news/wp-
content/uploads/mental-health-first-aid-instructors-training.doc

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 Events
Events

Events
National Events

11 March 2010
Patient Information Forum - Moving Beyond Leaflets
Aston Villa Football Club, Birmingham
The last decade has seen some far reaching changes in the way information is developed, produced and shared.
There was a time when information was all about the leaflet and access to these was through ‘gatekeepers’ like
GPs and nurses. All that is changing. Although there is still a need for the paper based written word, far reaching
changes in technology are now fundamentally changing the way people access and use information. Information
producers are changing too - user-led, audience specific, multi-format resources are now the norm for many. This
fifth annual Patient Information Forum (PiF) conference looks at that changes that are taking place in consumer
health information.
For general enquiries contact Nicole Naylor, PiF administrator at secretary@pifonline.org.uk or call 07813 143384

11 March 2010
Sexual Abuse - 3 Linked Workshops
Eastleigh, Hampshire
These three workshops are linked and will provide delegates with an opportunity to discuss/explore core issues
surrounding Sexual Abuse.
Workshop 1 - What is Sexual Abuse - 11 March 2010 Prevalence Myths and Stereotypes Abuser theories
Prevention and Detection
Workshop 2 - Survival Skills (including self-harm) - 25 March 2010 Counting the Losses Crime and Memory
Workshop 3 - Managing Disclosures (Adult Survivors) - 22 April 2010 Retraumatisation/Revictimisation Unresolved
Issues The Reality of Letting Go

17 March 2010
Achieving the end-of-life care pathway – what works?
The King's Fund, London
We are now into the second year of implementation of the national website. This conference, run in partnership
between the King's Fund and Marie Curie Cancer Care, is aimed at those working in end-of-life care, who want to
find out what works to improve access, increase choice and deliver quality services in line with the strategy's
overall aims. This conference will feature a series of practical workshops, which will focus on the six elements of
the end-of-life care pathway.
To view the programme and to book your place, please visit:
http://www.kingsfund.org.uk/learn/conferences_and_seminars/endoflife_care.html

25 March 2010
Sexual Abuse - 3 Linked Workshops
Eastleigh, Hampshire
These three workshops are linked and will provide delegates with an opportunity to discuss/explore core issues
surrounding Sexual Abuse.
Workshop 1 - What is Sexual Abuse - 11 March 2010 Prevalence Myths and Stereotypes Abuser theories
Prevention and Detection
Workshop 2 - Survival Skills (including self-harm) -25 March 2010 Counting the Losses Crime and Memory
Workshop 3 - Managing Disclosures (Adult Survivors) - 22 April 2010 Retraumatisation/Revictimisation Unresolved
Issues The Reality of Letting Go

http://www.swdc.org.uk/SWDC/en/resources/resource-bank/ebulletiins/
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 Events

Events
National Events

29 March 2010
Attend Thinking Ahead conference
GMCVO, St Thomas Centre, Ardwick Green North, Manchester, M12 6FZ
The Attend Thinking Ahead conference aims to bring together members of the Black community, psychiatrists,
ministers of religion, social workers, volunteers, support workers and other mental health professionals and service
users to share their attitudes, skills and knowledge with each other. The expert speakers will explore cultural,
medical, religious and psychological perspectives on mental health. Together you will explore the impact of culture
and beliefs on the choices that people make in dealing with mental health needs. The knowledge and information
gathered at this conference will help develop an integrated approach for caring for people from the Black
community with mental health needs more effectively.
To book a place, please go to: http://www.attend.org.uk/what-we-do/attend-projects/thinking-ahead-booking-
form.aspx
For further information, please contact Manda Ncube on Tel: 0790 424 4556 Email: manda.ncube@attend.org.uk
There is also the opportunity to have an exhibition stall at the conference to engage with the delegates and
distribute information on your cause. Stalls cost £50. To book a stall, please go to: http://www.attend.org.uk/what-
we-do/attend-projects/exhibition-stall-booking-form.aspx

22 April 2010
Sexual Abuse - 3 Linked Workshops
Eastleigh, Hampshire
These three workshops are linked and will provide delegates with an opportunity to discuss/explore core issues
surrounding Sexual Abuse.
Workshop 1 - What is Sexual Abuse - 11 March 2010 Prevalence Myths and Stereotypes Abuser theories
Prevention and Detection
Workshop 2 - Survival Skills (including self-harm) - 25 March 2010 Counting the Losses Crime and Memory
Workshop 3 - Managing Disclosures (Adult Survivors) - 22 April 2010 Retraumatisation/Revictimisation
Unresolved Issues The Reality of Letting Go

29 April 2010
Money Management for Vulnerable People
Inmarsat, 99 City Road, London EC1
Poor money management leads many vulnerable people into significant difficulties with debt, often resulting in the
loss of a tenancy - making even tougher a life already beset with challenges. More knowledge about financial
matters and a better attitude to money can help vulnerable people create security, increased independence and
participation in the community, and the ability to make choices and plan for the future – making the most of life’s
opportunities more than just ‘getting by’.
For further information or to book a place please go to:
http://www.lemosandcrane.co.uk/home/index.php?id=205743

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 Events

Events
National Events

25 May 2010
The Implications of the Marmot Review: Developing A New Health Inequalities Strategy
Westminster, London
Providing health equality is essential in not only delivering a fair and just society but ensuring people have the
opportunity to reach their full potential. Going beyond the previously set national targets to reduce the gap in infant
mortality and life expectancy rates, the Government commissioned Professor Sir Michael Marmot to undertake a
major review of health inequalities. Throughout the day delegates will have the chance to engage with the panel,
investigating key issues. The morning session of this Policy and Practice Briefing will provide delegates with a
forum to review the newly published report, consider its implications and discuss the way ahead in tackling health
inequalities. The afternoon will be highly interactive, investigating successful local examples of addressing health
inequalities and offering practical solutions to the challenges faced by service providers and users.
For further details including the key issues to be discussed please click the link below:
http://dods.msgfocus.com/c/16erFNBYtrkW6TyZ
Register online at: http://dods.msgfocus.com/c/16erSJaMAw8MsNzo
or Download a Booking form from: http://dods.msgfocus.com/c/16es5EJAHAWCOHzN
Further information is available from James Mac Daid, Research and Development Manager, Westminster Briefing
Email: James.MacDaid@westminster-briefing.com Tel: 020 7096 2917

8 June 2010
Third New Types of Working in Health and Social Care Event
Hilton Hotel, Gateshead, Newcastle
This two day conference will use a mix of expert speakers and interactive workshops to explore innovative ways of
workforce development in health and social care, ensuring that they are effective and provide high quality care. The
conference will examine how to make the transition to a workforce that is equipped to deliver a wide range of
services and meet the challenges of the future. The two day conference fee of £99 includes one night's hotel
accommodation and the conference dinner. Book your place before 10 April 2010 for only £49. For further
information contact marie@eventprouk.com or telephone 0845 838 2518.
To book your place online visit www.eventprouk.com and click on: EVENT REGISTRATION username: EP960
password: SK080610 (Please note that all the 0's are zeros and use capital letters)

30 June 2010
Negotiation Skills - for Commissioners, Providers and Managers (Day 1 of 2)
Central London
This is a two Day course and the second day takes place on 20th July 2010. There is a tremendous challenge in
providing excellent public services under intense financial pressure. At the same time there is a need to make the
emerging markets a reality in the public-service sector. It is important, not only to provide services today, but also
to build capacity for the future. In order to rise to these challenges, excellent negotiation skills are required; skills in
building agreements which truly address the needs of commissioning bodies, providers and all other stakeholders.
Good negotiators can build agreements which deliver the needed results, while also building good relations for the
future. Solutions Focused negotiation is all about creating agreements both sides want to keep, while building good
relations, and not wasting any time in the process. It is built around "MAGIC" - a structure that makes negotiation
quick, easy and enjoyable to learn. It is a way of going about seeking solutions which are better for both sides.
People often report dramatic increases in their negotiation results and confidence after training in the MAGIC
negotiation model.
For further information or to book a place, please go to: http://www.sfwork.com/jsp/index.jsp?lnk=460 or Tel: 08453
707145.

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 Events

Events
National Events

16 September 2010
Problem Solving Therapy: The Next Wave
University of Nottingham
This skills training day will allow participants to learn about: - Recent clinical advances in problem solving therapy
(PST) for a range of psychological and health problems, including mood disorders, personality disorder, and how
these clinical problems impact adaptation, severity and course of health conditions such as heart disease, cancer,
diabetes and obesity. - Strategies for addressing negative problem orientation and fostering positive problem
orientation - PST and the challenging client - Problem solving for the clinician: participants will learn how to apply
problem solving principles to their cognitive behavioural case formulation, treatment planning, and development of
clinical progress notes.
For further information, please contact Lorna Viikna at Lorna.Viikna@nottshc.nhs.uk

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 SW Regional Bulletin

Contact us
South West Development Centre

Bridgwater Office: Mallard Court,

Express Park, Bristol Road, Bridgwater, Somerset, TA6 4RN.
Tel: 01278 432 002
Fax: 01278 432003
Email: infosw@swdc.org.uk.
Web: www.southwest.swdc.org.uk

Regional Director: Paddy Cooney, 07957 153139,

paddy.cooney@swdc.org.uk

Mental health lead: Kate Schneider, Deputy Regional Director, 07973

732766, kate.schneider@swdc.org.uk

Children and families lead: Linda Parker, Programme Director, 07920

711007, linda.parker@swdc.org.uk

System Development lead: Carrie Morgan, Programme Director, 07900

905 487, carrie.morgan@swdc.org.uk

Long Term Conditions lead: Sandy Clarke , Regional Lead, 07889

209083, Sandy.clarke@ltc-team.org.uk

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 SW Regional Bulletin

Contact us
Department of Health South West

Government Office for the South West

2 Rivergate, Temple Quay, Bristol,
BS1 6EH
Tel: 0117 900 1700
Fax: 0117 900 1900
Email: swcontactus@gosw.gsi.gov.uk
Web: www.gos.gov.uk/gosw/

Deputy Regional Director Social Care and Local Partnerships: Lynne

Dean, 07917 210508, lynne.dean@dh.gsi.gov.uk

Learning Disabilities Lead: Sue Turner, 07866 715742,

sue.turner@dhsocialcareprogrammes.org.uk

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