The amount of payment is captured for the purpose of inserting it in the

sales report. The IP (Internet Protocol) address is also stored for the recording for
monitoring the visitor traffic of the website.
The performance level of the system that is expected from the system is
high because the system can deliver what it is asked to do and have an easy
way of navigating through it.
PIECES CLASSIFICATION OF SYSTEM REQUIREMENTS
Non-functional
Requirements Types

Explanation

Performance

The system is designed to respond to the users

immediately. In case of an error the system automatically
display the appropriate response to it. In the case of
reservation the confirmation letter would be automatically
be sent to the clients email. It is expected to cope up with
the different demands for it.

Information

Upon reservation the client would input the necessary

information like the name, contact number, address and
etc. In the admin page the admin would have to input
his/her username and password. When the admin has
successfully logged in and he/she wishes to add, edit,
delete products he/she must input some necessary
information in order to search or add the necessary
information. The system only sent the confirmation letter
and the admin upon the request would have a report ready
to be printed out. The information must be true because in
the case of wrong information the system wouldnt respond
into it and would display also wrong information.

Control (and security)

The administrator has the sole privilege to access to the

information of the clients and the administrator cannot
24

control the information and change it hence, the

administrator should handle it with confidentiality. The treats
information valuably and the clients are rest assured that
there information would be kept confidential and
inaccessible. Upon the request of the administrator the
database could be backed up for the purpose of archiving.

Efficiency

The system is designed to have less user interaction

and duplicated processes is well addressed and considered
to be important. The system does not waste any resources
because it is internet based and it only requires a computer
and an internet.

Service

The users of the system are everyone and everywhere

in the world people could access the website for them to
see it. Users are treated equally and they are considered as
potential customers. Users guide for the employee and
staff of the business is available for them to smoothly use
the system. It is available through the internet and does not
require to be distributed manually to the users. Capstone
documentation is required to justify the businesses need
for the specific system and address the cited problems
about the business.

Table I: The PIECES Classification of System Requirements

Table I show the different requirements that the system would respond to.
It is divided into 6 parts
CAUSE AND EFFECT ANALYSIS
PROBLEMS, OPPORTUNITIES, OBJECTIVES, AND CONSTRAINTS MATRIX

25

Project: Online Transaction Management

System of Husai Health and Beauty Haven
Inc. of Tacloban City

Last Updated by:

Bandoy, Brix aAl D.
Canono , Ezrah Jobel P.
Galapon, Ma. Tess Edliene R.

Created by:

Date Last Updated by:

Bandoy, Brix aAl D.

Canono , Ezrah Jobel P.

Galapon, Ma. Tess Edliene R.
Date Created: October 10, 2012

CAUSE AND EFFECT ANALYSIS

SYSTEM IMPROVEMENT OBJECTIVES

Problem or
Opportunity

Cause and Effects

System Objective

System Constraint

1. The system
requires for more
information,
because of this the
system could have
the accurate
information about
the client

1. Limit the over

reservation of
service in a
particular time or
day.

1. The clients
browser should
have the up to date
version of Adobe
Flash Player

2. Give the clients

an another mode of
reservation

2. System
improvement should
always address the
current demand of
the business

1. Old fashion style

of advertising the
business.
2. Unavailability of
services due to over
reserving.
3. Time consuming
reservation system.
4. Mode of payment
lack security.

5. No website
deployed in the
internet.

2. Service
scheduling is
divided into 3
different schedules;
it would address the
problem of over
reservation in a
particular time or

3. Have a fast and

secured reservation
4. Give accurate
reports about the
sales of the
business
5. Boost the

26

3. Always give the

clients an easy and
secured process

day.

business revenues

3. Confirmation
letter is being
implemented, to
ensure the security
of the transaction
and be able to be
entertained in the
reserved date.

Table II: The Cause-and-Effect Analysis

Table II shows the different problems that the system would encounter and
what is the cause of the problem and its effect to the system. System objectives
are also being laid out in order to what the system is being expected of and the
system constraint is laid out in order to set what are the parameters for the
system in order to be updated or enhanced in the future.
Requirements Documentation
1. Introduction
This document includes all the requirements which we gathered in the
working group. This document is organized into three sections: The General
Project Description, Requirements and Constraints which includes the functional
and nonfunctional requirements and Conclusion.
1.1. Purpose

27

Nowadays, physical beauty is very important in all cultures. The

importance of physical beauty has increased among all people as our media has
set new parameters of beauty that is physical beauty. All magazines and
televisions and even advertisements in the internet show consciousness of
physical appearance and beauty. Desire for physical beauty has been polishes
and enhanced by media programs.
To pamper and take care of ones self, beauty and health clinics exist.
Skin and body care is not just hype of todays world. Prevailing even during the
ancient days, it has always been a way of life. Grooming has at all times
remained a pleasure, both with the royalties and common masses. Because of
the market is now flooded with beauty and health care clinics and each promises
varying services, and it is available in more places than ever before. Although
there are hundreds of clinics on the market, the one thing that is very important is
the satisfaction and contentment that a clinic gives to its clients.
Husai has been one of the pioneer health and beauty clinics in the region,
giving the public an affordable and convenient service. Many people go to Husai
to avail of their services but due to limited equipment they cannot cater to the
clients needs. More so that they offer a manual reservation system. Some clients
utter that the system takes too long and will require much time and effort.
The system will help the business advertise for more clients to avail of
their products & services and to lessen the time and effort needed for reserving
the businesses services.

28

1.2. Background
The Husai Health and Beauty Haven Inc. is a health and beauty clinic that
offers a wide array of services for beauty and health in not just Tacloban City but
the whole Region 8. Located at 4th floor Uytingkoc Bldg. Avenida Veteranos
Street, Tacloban City Philippines. The business softly opened at the month of
August 2005 and officially opened in September 3, 2005. Husai derived from a
waray-wary word husay means beautiful. A fung-shui expert suggested,
omitting the word Y and replacing it to I that would become husai.
1.3. Scope
The proposed Online Transaction Management System of Husai Health &
Beauty Haven Inc. consists of the history of the business, a gallery, its mission,
and its whereabouts. PayPal integration is also included for online reservation
purposes. All clients that would like to reserve a service must undergo a process
of entering the required information. A database is used for storing records of the
clients and the reservations.
1.4. Definitions, Acronyms and Abbreviations
Automated. This term refers to make use of by automation. In this study it
means the service that decided to automate process for greater efficiency of
Husai Health and Beauty Haven Inc.
Business. This is an organization engaged in the trade of good, services, or
both to consumers.

29

Client. This refers to a customer, a recipient of goods or services in return for

monetary or other valuable considerations of their business.
Database. This is a collection of information that is organized so that it can easily
be accessed, managed, and updated the list of their clients.
Integration. May refer to the system, the process of linking together different
computing systems and software applications physically or functionally, to act as
a coordinated whole.
MySQL (Standard Query Language). This is commonly the worlds used
relational database management system that runs as a server providing multiuser access to a number of database.
Online. This term is frequently used to describe someone who is currently
connected to the internet.
PayPal. This is a global e-commerce business allowing payments and money
transfers to be made through the internet.
PHP (Hypertext Preprocessor). This is a widely-used general-purpose scripting
language that is especially suited for Web development and can be embedded
into HTML.
Security. Protection against attack from without or subversion from within.
Anything of material value or usefulness that is owned by a person or
establishment.

30

System. An organized, purposeful structure regarded as a whole and consisting

of interrelated and interdependent elements (components, entities, factors,
members, parts). These elements continually influence one another directly or
indirectly to maintain their activity and the proposed system, in order to achieve
the goal of the system.
Transaction. This term refers to business computing. Which means the act of
obtaining and paying for an item or services.
Website. Is a site location on the World Wide Web. It contains information about
an organization or anything the publisher wishes to show.
1.5. References
http://www.capterra.com/reservations-software?
utm_source=bing&utm_medium=cpc
http://www.local.com/y/results.aspx?keyword=Beauty+Salon&cid=8484
http://www.capterra.com/salon-software
http://www.24-7pressrelease.com/press-release/health-and-beauty-pllc-looksforward-to-the-remote-access-capabilities-provided-by-the-waiting-roomsolutions-family-care-electronic-health-record-ehr-and-practice-managementsystem-pm-176358.php
http://www.sassable.com/articles

31

http://www.articlesbase.com/womens-health-articles/with-reservation-book-yourmassage-packages-6034099.html
2. General Project Description
2.1 Functional Requirements
The system based on the research is focused mainly on the reservation of
services and purchase of products. Husais system is more on the face to face
reservation and it requires clients to present themselves or call Husai to make a
reservation. It requires resources and more manpower to man these jobs.
3. Requirements and Constraints
3.1 Functional Requirements
The proposed Online Transaction Management System of Husai Health
and Beauty Haven Inc. is very fit to be implement on the business because it
provides not only the number one problem that is the lack of website of the
business and also the other mentioned problems that the researchers managed
to get in its research about the business.
3.2 Nonfunctional Requirements
The system must provide an excellent experience to the clients. It should
have an error free navigation and up to date features. Showing to the public that
the business has a client friendly approach in order to entice more clients.
4. Conclusion

32

4.1 Outstanding Issues

Health & Beauty services has been the priority for some and because of
the demand for it, beauty and health businesses must cope up with the influx of
this, so drastic changes must be implemented in order to give the customer the
comfort they need to avail the services of the business.
The researchers believe that clients who are availing Husais services
through the internet will have the fastest, accurate, secured and easy way of
availing the different services that Husai is offering. The researchers recommend
that the Official Website of Husai Health & Beauty Haven Inc. with PayPal
Integration would be used in order to be at par with the changing needs and
wants of the clients throughout the world.
Design of Software, Systems, Product and/or Process
There are several SDLC frameworks that have been made to guide the
processes. The proponents used the Iterative Model. Development begins by
specifying and implementing just part of the software, which can then be
reviewed in order to identify further requirements. This process is then repeated,
producing a new version of the software for each cycle of the model.
For each cycle of the model, a decision has to be made as to whether
the software produced by the cycle will be discarded, or kept as a starting point
for the next cycle (sometimes referred to as incremental prototyping). Eventually
a

point

will

be

reached

where

33

the requirements are complete and

the software can

be

delivered,

or

it

becomes

impossible

to

enhance

the software as required, a fresh start has to be made.

The iterative lifecycle model can be likened to producing software by
successive approximation. Drawing an analogy with mathematical methods that
use successive approximation to arrive at a final solution, the benefit of such
methods depends on how rapidly they converge on a solution.
The key to successful use of an iterative software development lifecycle is
rigorous validation of requirements, and verification (including testing) of each
version of the software against those requirements within each cycle of the
model.
In the requirements phase the researchers did some research and
interviews to come up with data that is relevant in the development of the system.
In the design phase, the researchers used some softwares to create designs for
the project and also put in some codes so that the project would run.
Implementation & Testing, the researchers scheduled some dry runs to see if the
system is fully operational. Lastly, is to review the system in order to assess what
is needed for the future development of the system.

34

Start
Complete

35

Requirements

Design

Implementation & Test

Review
Figure I: Theoretical Illustration of a Software Model

To further illustrate the existing systems process. Figure II in the next

page shows the schematic diagram of the Conceptual Framework of the Study.
This shows the Online Website of Husais Health and Beauty Haven with PayPal
integration concepts and processes as well as the results on applying the
proposed system.
This also illustrated below represents the variables which have been
considered as the tool and answers for the development of Husais transactional
Old fashioned
A modern style
style of at Figure II, the study made another secured mode
of advertising
system. Looking
of payment
advertising of
for the
for the clients.
the business
business

Unavailability
of services
due to over
reserving

Reservation
for the
different
services is
time
consuming

Lack of
another
secured mode
of payment
No website
deployed in
the internet

Online
Transaction
Management
System of
Husai Health
and Beauty
Haven Inc. of
Tacloban City

36

A current list of
reservation to
be able to
determine the
availability of
the business

An easy and
understandabl
e reservation
process for the
clients to be
reserved
immediately

Another
secured mode
of payment for
the clients
aside from
having to pay
personally

Provide a
website for the
business

Problems

Objectives

Figure II: The Conceptual Framework of the Study

Figure III: The Schematic Diagram of the Study

Figure III shows the flow of the system, where the data is being
transmitted. Also, the input and the output of this will be placed here. The client
37

starts to input necessary informations using a computer then afterwards the

system will send the data to PayPal and to the server to interpret it, and if the
transaction is finished, PayPal it will send the data to the server. The server
afterwards will send the data to the client and to the business itself.

Development and Testing

Development and testing aim to observe people to discover of
improvement. Usability testing generally involves measuring how well test
subjects respond in some areas: Efficiency and accuracy.
The proponents run some dry runs to find what if the passing and
displaying of information is correct. We studied also the different elements if it is
necessary to be included in the system.
Security Testing
The proponents tested the system for loopholes and see to it addressed
accordingly. We used the browser plug-in SQL Inject me to see if system is prone
to the web attack called SQL injection.
Unit Function Test

38

The proponents set some parameters for easy tracking of error and also a
grouped coding is used to give chance to debug it in the fastest time possible.
System Test
The proponents conducted the systems test of the system to see if the
system is really in compliance with the specified scope.
Description of the Prototype
Homepage Snapshot
The homepage this is where the user first open their web browser, it
automatically brings you to this page which is also called start page.

39

Gallery Snapshot

40

Photo gallery is a collection of images or photos that is uploaded to a

website and available for website visitors to view.

41

Services Snapshot
Services page, where they can view and select the available services of
the said business.

42

Reserve Snapshot
Reserve page, where they can see their selected reservation of the
services and fill-up the information that are applicable.

43

Implementation Plan
Upon implementation the system is open for future development. The
business could request the researchers to further enhance the proposed system.
The projected maintenance of the system is once a year. The system basically is
like other websites it can be easily operated. When an error occurs the business
is obliged to contact the researchers in order to solve the error and make the
system running again. The business requested that the system should have an
admin page in order to monitor the sales and reservations of the system. The
system is customizable only in part of the products and services listing. When
the domain rental had been expired the business should renew it, in order to
continue operation of the system. Implementation is all about the success follow
operation of the system. There is nothing wrong when an error occurred in the
system because it is only normal but it should be corrected to prevent it from
44

occurring again. Enhancements is essential in the continuous operation of the

business and should be left unattended the system must retain the appeal and
enticing effect of the system. Success in the development of the system is not a
one way process it should be worked in order to prosper

45