D: Role Description:

1. Responsible for handling escalated incidents and High Availability environmen

t incident Management on UNIX Platform [ HPUX, LINX, Solaris].
2. Problem Management on UNIX platform. Perform Root Cause Analysis using qualit
y tools.
3. Change Management: Prepare Implementation, backout and test plan for Change
records. Perform risk and impact analysis for changes.
4. Configuration Management: CMDB audits and regular updates of CMDB.
5. Routine Performance Analysis, Capacity analysis, security audit analysis repo
rts to customer for necessary planned changes
6. HA engineering for architecture of HA environment with OS / patch Release man
agement, Application load and maintain configuration of Central OS image servers
.
7. Scripting for monitoring/ automating the Sys admin activity for change schedu
led as projects on multiple servers
8. Analysis of availability, configuration management for reporting to customer
9. Disaster Recovery planning and conducting DR tests.
10. Responsible for Standard Operating procedures issuance to incident managemen
t team.
11. Prepare Service delivery reports
12. Routine Performance Analysis, Capacity analysis, security audit analysis rep
orts to customer for necessary planned changes
13. Responsible for creating and maintaining Standard Operating procedures for i
ncident management team.
14. Indentify and drive continual improvement program in UNIX environment and im
prove the service efficiency.
Qualifications:
Bachelor of Engineering or 3 Year regular Diploma in electronics or Computer Sci
ence
Total 8 years experience and 6 years relevant experience in UNIX administration.
Experience in working with ITIL based delivery model
Work experience as a sys admin in enterprise class environment.
Work experience on High Availability (Clusters) implementation, configuration an
d troubleshooting.
Work experience on UNIX virtualization products.
Experience in Shell/ Perl scripting, security hardening and security tools.
Interpersonal sensitivity and customer responsiveness
Leadership skills
Strong consulting skills, flexibility and resourcefulness
Ability to communicate complex technical contents plainly and simply
Windows Server Administration and Management
*
Backup Administration
*
Command line, installation and configuration
*
Comfortable with most aspects of operating system administration
*
Anti-virus and Anti-spam infrastructure
*
Experience with ESXi, vSphere systems administration and support includi
ng vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCente
r Configuration Manager,
*
VM Drive Expansion/Spanning / VM Migration, Edit, Add of Resources
*
VMWare Tools Upgrade / VM Snapshot Enable/Removal
*
VM Template Creation/Update / Virtual Machine Clone Creation/Removal
*
Storage vMotion / Data Store Creation and Expansion
*
Experience in vCenter Operations Manager
*
Experience in vRealize Operations Manager
*
P2V Migration / V2V Migration

*
Cisco UCS / HP Hardware Management
*
Cisco UCS / HP Hardware troubleshooting
*
Develop and maintain documentation of all infrastructures deployed to su
pport Windows and associated applications
*
Performance Optimization and Monitoring
*
Proficient in Remote Systems Administration.
*
Experience working with a ticketing system, tracking work done in hours
and completing work according to set schedules