Beach Resort

HARMONY BEACH RESORT
BUSINESS PLAN
Harmony Beach Resort,

TokBali,
16150 Pasir Puteh,

Kelantan
En. Azizan b. Abdullah

Pusat Pembangunan Usahawan Malaysia,
Block MEDEC (13),
Intekma Resort and Convention Centre,
Section 7,40000 Shah Alam,
Selangor Darul Ehsan.
September 8 , 2001
Dear Sir:
HAND OVER OF BUSINESS PLAN
Regarding the above matter, we would like to propose and hand in our business
planning to your behalf for further action. Our partnership members are listed as
below:
1. Azreen bt. Awang
2. Bibi Nurfaritha bt. Bashir Ahamad
3. Cik Som bt. Ahmad
4. Siti Noralisa bt. Ab. Halim
This proposal is about setting up a resort named Harmony Beach Resort which is
located in Pasir Puteh, Kelantan (please refer the attachment provided). Every
consideration and cooperation from your behalf is greatly appreciated.
Thank you
Sincerely,
Awang)
(Siti Noralisa bt. Ap. Hatim)
Tok Bali,
16700 Pasfr Puteh,
Kelantan.
Tel : 609 - 7827782
rox : 609 - 7827784
Email : harmony_br@po.iaring.com
Website : www.beachresort/harmony.com
PRESENTED BY :
w=
1. AZREEN BT. AWANG
99519396
2. BiBi NURFARITHA BT. BASHIR AHMAD
99519902
3, C!K SOM BT. AHMAD
995198%
4, S1TI NGRAUSA BT. AB. HALIM
9951990!?
DATE OF SUBMISSION : September 08, 2001
(t
> -
CONTENTS
PARTICULARS
Executive Summary
Acknowledgement
Logo
Logo Description
Introduction
Purposes
Background of the Business
Background of the Partners
Partnership Agreement
PACE
1
2
3
4
5
6
7
9
14
ADMINISTRATION PLAN
a Introduction to the Organization
a General Business Description
a Organizational Chart
Table of Job Designation &
Numbers of Workers
a Schedule of Tasks &
Responsibilities
Q Remuneration Table
a Staff Intensive
a List of Fixed Assets
a Office Layout Plan
Administration Budget
19
20
21
23
24
MARKETING PLAN
a Definition
a Introduction to Services
Target Market
a Market Size
a Competition
a Strength fit Weaknesses of
Harmony Beach Resort
a Market Share
Q Sales Forecast
a Marketing Strategies
Remuneration Table & Job
Description
a Marketing Budget
35
36
37
38
40
41
42
25
29
30
31
33
34
43
45
49
54
55
PARTICULARS
PACE
OPERATIONAL PLAN
Introduction to Operational
a Process Flow Chart
Unit Output/Hours of
Operations
a Material Requirements
a Operational Organization Chart
a List of Direct Workers
a Schedule of Task fit
Responsibilities
a Schedule of Remuneration
a Lists of Machines fit Equipments
a Suppliers of Material
Requirement
a Resort Layout
a Location Layout
a Operation Overhead
Operation Budget
Operation Revenue
56
57
58
59
FINANCIAL PLAN
a Introduction to Financial
a Project Implementation Cost
a Sources of Financing
Table of Depreciation
Loan Amortization Schedule
a Cash Flow Proforma Statement
Profit fit Loss Proforma
a Balance Sheet Proforma
84
85
86
87
88
94
95
97
100
JUSTIFICATION
Financial Analysis
Ratio Analysis
Justification
103
104
105
108
APPENDICES
109
64
65
66
67
70
71
73
74
79
80
81
82
PRESENTING
HARMONY BEACH
RE/ORT
EXECUTIVE SUMMARY
An entrepreneur
is
a person
who
undertakes
to
do
a job.
Entrepreneurship involves not only the process that leads to the setting up of a
business entity but also the expansion and development of an on going
concept.
To be an entrepreneur as to start a business, a business plan is needed.
Business plan is a written document which describe the proposed business or
project to be undertaken in a comprehensive manner.
For our business plan, we have decided to open up a resort named
Harmony Beach Resort that will be located at Tok Bali, Pasir Puteh, Kelantan.
We will provide the services such as accommodations, food and beverages,
recreational and laundry services beside other facilities that are already
provided around our resort.
We hope by practising doing this business plan, we are encouraged to be
a real entrepreneur in whatever types of business.
ACKNOWLEDGEMENT
In the name of Allah S.W.T most compassionate and most merciful
Our first grateful acknowledgement is addressed to Allah S.W.T for
giving us the opportunity to do this business plan and providing the energy and
inspiration which necessary for its completion.
We would like to express our appreciation and thanks to our lecturers,
En. Azizan and Pn. Aida Maria, for their guidance and advice in making our
business plan become possible.
Not forget to the members' parents who supported us to do this project
and also to En. Bahrein ( Manager Group of Pernas Hotel Chain Holdings Sdn.
Bhd.), En. Mohd. Asrul Sani (Manager of Housekeeping Department, Sutra Inn in
Kota Bharu, Kelantan ) and En. Bashir Ahmad who have contribute a lot in
helping us to complete this project.
Lastly, we deeply thankful to all the members who involve in this
project whether directly or indirectly. Thank you, may Allah bless you.
c*
LOCO
LOCO DESCRIPTION
HARMONY
We choose by the name of 'Harmony' is because we give priority to
the peacefulness and the harmonization of the surrounding at our beach
resort.
MEANING OF THE COLOURS
a DARK BLUE
Confidence in beating other competitors and we are trying to be the
best resort by providing a convenience and comfortable services to the
customers.
LIGHT BLUE
Showing the crystal clear water, white sandy beach and shining and
glittering seaview.
a DARK GREEN
Showing the sincerity and honesty of the members of Harmony Beach
Resort in running this resort.
LIGHT GREEN
The greenery view of flora along the beach that can give the guest the
feeling of satisfaction and relaxing.
INTRODUCTION
Harmony Beach Resort is a company that provides various of services
including accommodations, food and beverages, laundry and recreational
services such as water skiing and horse riding. For food and beverages, laundry
and recreational services are rented to other person / company but still under
our operation.
Harmony Beach Resort which is expected to get recognized as three stars
resort is located at Tok Bali, 16700 Pasir Puteh, Kelantan. Our resort structure
concept is Malaysia traditional house that is very unique and attractive.
As we establish this resort, at the same time we are also increase the
number of business that are related to the tourism in our country and
indirectly, we are increase our country revenue in tourism.
PURPOSES
Company growth is a goal of every entrepreneur. To meet this condition
a marketing strategies, business planning and long term goal must go along
well. This will assure growth in business and most important of all profit in
return. Based on the statement, this business plan which is prepared by
Harmony Beach Resort for the purposes of :
1. to obtain a long term loan for RM1,000,000 from Bank Bumiputera

Malaysia Berhad (BBMB) with a land certificate as a collateral to the
bank.The land is owned by one of the member of this partnership.
2. as a guidelines in measuring growth and profit in managing the business.
3. to inform clearly to the partners about the services provided.
4. to ease the partners to find the best strategies for providing a good
services to the customer
5. to expand and up sizing the business in the future planning.
6. to ensure profit and to monitor how well is the business doing.
7. to create consumer confidence to the company.
In conclusion, this business plan will be used to improve company's
activities and to increase profit of business for further.
BACKGROUND
OF THE
BUSINESS
BACKGROUND OF THE BUSINESS

Name of the business : Harmony Beach Resort
Business Address : Tok Bali, 16700 Pasir Puteh, Kelantan
Correspondence Address : Tok Bali, 16700 Pasir Puteh, Kelantan
Telephone Number : 609 - 7827782
Fax Number : 609 - 7827784
Email Address : harmony br@po.jaring.mv
Website : www.beachresort/harmonv.com
Form of business : Partnership
Main Activities : provide Accommodations, Foods and Beverages,
Laundry and Recreational services.
Date of Commencement of business : 1 st January 2007
Date of Registration of business : 1 st December 2006
Name of Bank : Bank Bumiputra Malaysia Berhad (BBMB)
Bank Account Number : 9911789299519902
Equity Contribution :
Azreen bt. Awang
RM190,082.50
Bibi Nurfaritha bt. Bashir Ahmad
RM190,082.50
Cik Som bt. Ahmad
RM190,082.50
Siti Noralisa bt. Ab. Ha||m
(^19^,082.5,9
BACKGROUND
OF THE
PARTNERS
GENERAL / A D M I N I S T R A T I O N MANAGER
Name in full: Siti Noralisa bt. Ab. Halim

Identity Card Number : 820707-03-5340
Permanent Address : PT603 Desa Darulnaim, PasirTumboh, 16150
Kota Bharu, Kelantan
Correspondence Address : PT 603 Desa Darulnaim, Pasir Tumboh,
16150 Kota Bharu, Kelantan
Telephone Number : 012-6585606
Email Address : hbr lisa@beachresort.com. my
Date of birth : 7 t h July 1982
Age : 19 year old
Marital Status : Single
Academic Qualification : Bachelor of Accountancy
Courses Attended : Entrepreneurship Course, Management and
Administration of Business Course
Skills : Good Communication, Good in Computer Literate
Experiences : open up a burger stall
10
MARKETING M A N ACER
Name in full : Cik Som bt. Ahmad
Permanent Address : No. 193, Blok 9, Felda Lakum, 28500
Lanchang, Pahang
Correspondence Address : No. 193, Blok 9, Felda Lakum, 28500
Lanchang, Pahang
Email Address : hbr ciksom@beachresort.com.my
Date of Birth : 4 th October 1982
Age : 19 year old
Marital Status: Single
Courses Attended : Entrepreneurship Course, Business Strategies
Course
Skills : Good Communication, High Imagination in up sizing business
Experiences : As a cashier at a supermarket
11
OPERATIONAL MANAGER
Name in full: Bibi Nurfaritha bt. Bashir Ahmad

Permanent Address : No. 9, Jalan SS7/12, Kelana Jaya,
47301 Petaling Jaya, Selangor
Correspondence Address : No. 9, Jalan SS7/12, Kelana Jaya,
47301 Petaling Jaya, Selangor
Email Address : hbr_ bibi@beachresort.com.my
Date of birth : 10th September 1982
Age : 19 year old
Marital Status : Single
Courses Attended : Entrepreneurship Course, Business Management
Course
Skills : Good Commnuication, Good in Computer Literate
Experiences : Help uncle at his mini market
12
FINANCIAL MANAGER
Name in Full: Azreen bt. Awang

Permanent Address : PT 367,Kedai Ketereh, 16450
Correspondence Address : PT367,Kedai Ketereh, 16450
Telephone Number: 012-2196578
Email Address : hbr azreen@beachresort.com.mv
Date of Birth : 4 th May 1982
Age : 19 year old
Marital Status: Single
Courses Attended : Entrepreneurship Course, Financial Management
Course
Skills : Good Communication, Faster in Calculation
Experiences : As an account clerk
13
PARTNERSHIP
AGREEMENT
14
PARTNERSHIP BUSINESS
AGREEMENT
One partnership business agreement was signing by persons who involve in the
business called Harmony Beach Resort. This agreement was signing on 1 st
September 2001 and enforce immediately.
NAME
ID NUMBER
1. Azreen bt. Awang
99519396
2. Bibi Nurfaritha bt. Bashir Ahmad
99519902
3. Cik Som bt. Ahmad
99519896
4. Siti Noralisa bt. Ab. Halim
99519905
This agreement will be witness, that all persons above will agreed to be
partner members. This business will start its operation on 1 st January 2007 and
only will end or close if all the partners agree. If death happened, this business
will close down and heir of person death right to receive the part from the
business before close.
With this, we agree to follow all the regulation that consist in letter of
agreement.
15
(General/Administration Manager)
(Marketing Manager)
Hereby, as a partnership, we will be responsible on profit and loss and any

liability that is associated with the firm.
c.c
Company File
Member File
Lawyer File
We as a partnership, agree to make a loan from Bank Bumiputra Commerce as a

capital to start our business. The capital contribution from every shareholders
are RM 189,332.50 from each partners. The total is RM 757,330. The total of
our loan is RM 1,000,000 with land certificate as our collateral to the bank.
Below is the regulation that every partners must follow:-
1. Give a full attention to the task that given to then in running the
business.
2. Attempt to expand and develop the business in the future.
3. Every business debt that made by members must be settle by personal
without involve with any business or partnership assets.
4. Every partner must follow the act of establishment a partnership
business.
5. Every contract that involve with business must be discussed and must be
approved by all partners.
6. Any changes in the agreement must be attached with six months notice
to the department of the business administration.
7. Any Partner that fail to follow the regulations above without any logical
reason, action will be taken by the court.
17
For partnership information, the regulation stated above can be altered with
the agreement by all partners.
We hereby, as a witness to the partnership agreement we are able to attend to

the court or other places or to person to who confirm with this agreement.
First Witness
Encik Azizan Abdullah

Lecturer of Entrepreneurship(ETR) Subject
Second Witness
Puan Aida Maria

Lecturer of Entrepreneurship(ETR) Subject
18
*M*
(u
ADMINI/TRATION
PLAN
t9
INTRODUCTION TO THE
ORGANIZATION
Harmony Beach Resort is a company that provides various of services
including accommodation, food and beverages (F & B), laundry and
recreational services such as water skiing and horse riding. F & B, laundry and
recreational services is rented or managed by other person / company but
they are still under our operation.
There are four main departments in our company. Administration
department, marketing department, operational department and financial
department are also have own minor departments under each of them.
We hire 22 workers including ourselves as the managers to manage this
resort. We will emphasis on customers' needs in order to improve our services.
Generally, we as
a newcomer in the business field that establish a
resort will involve ourselves time by time to make sure will be the best resort
in Tok Bali.
20
GENERAL BUSINESS
DESCRIPTION
Harmony Beach Resort,
Tok Bali,
16700 Pasir Puteh,
Kelantan.
T e l : 609 - 7827782
Fax : 609 - 7827784
Email: harmony br@po.iaring.com
Website : www.beachresort/harmony.com
Harmony Beach Resort is located at Tok Bali on south eastern coast of
Kelantan. Set on Kelantan's finest beach, the resort is mere 12km or 15
minutes from Pasir Puteh town / 24 km or 30 minutes from Kota Bharu and 28
km or 40 minutes from Sultan Yahya Petra Airport. Buses and taxis are plentiful
and readily available.
Our resort which is expected to be recognized as two stars resort offers
the services and facilities as follow :
a) Accommodation
The types of rooms are divided into suite, deluxe and standard ( single
or queen bed ). The customers can choose which one they preferred to.
We offer a quality accommodation with Malaysian styled wooden chalets
and bungalows offer home comforts, ideals for families on holidays,
some are even designed with a mini lounge. One whether local or
international tourist or backpackers would also stay in a one-room chalet
with air conditioning.
21

b) Food and Beverages (F & B)
There are a restaurant, lounge and a drugstore under this department.
All of them are rented to other person / company but it is still under our
operation.
Get
relaxing,
sipping
with
favourite
cocktail
while
recollecting the day's experiences or with holiday acquaintances at the

lounge. The restaurant will serve Malaysian delicacies and continental
favourites. To those who find for their daily basic needs, drugstore will
fulfil your requirement.
c) Recreational
These services are also managed by other person / company but it is still
under our operation. The recreation sport provided are water skiing and
horse riding. The jet skies and horses can be rented if interested.
d) Laundry
The services offered are recollecting and washing guests' clothes. We
also provide dry-cleaning and ironing services. As F & B and recreational
department, this department also rented to other person / company.
Other facilities that are provide here are a jetty to those who
want to go the other island like Pulau Perhentian by travelling by boat
from Tok Bali, clinic and the stalls and hawkers along the road and the
beaches. Fishing village is one more interesting place to visit while you
are in Tok Bali.
Base on the business description above, it clearly tell that we give
priority to our customers' convenience and comfort to get enjoy staying
at our resort.
22
&
ORGANIZATIONAL CHART
GENERAL MANAGER
Siti Noralisa Ab. Halim
ADMINISTRATION
MANAGER
MARKETING
MANAGER
Siti Noralisa Ab.Halim
Cik Som Ahmad
SECREATARY
TECHNICIAN
RECEPTIONIST
OPERATIONAL
MANAGER
Bibi Nurfaritha
FINANCIAL
MANAGER
Azreen Bt. Awang
MARKETING STAFF
FOOD AND BEVERAGES

MANAGER
HOUSEKEEPING
ASSISTANT
2*
RECREATIONAL
MANAGER
TABLE OF JOB DESIGNATION

A N D NUMBER OF WORKERS
NUMBER OF WORKERS
JOB DESIGNATION
General / Administration Manager
Secretary
Receptionist
1
1
Marketing Manager
Marketing staff
Operational Manager
Housekeeping
10
Food and Beverages
(FaB)
Recreational
Laundry
Maintenance
Financial Manager
TOTAL
22
24
SCHEDULE OF TASKS A N D
RESPONSIBILITIES
GENERAL MANAGER
Managing and conducting business matter in order to achieve company's

goal
Attending any related meeting or seminar
Represent the company for any matter related to the business
Ensure all departments play their own role and responsibilities.
ADMINISTRATION MANAGER
Making report on the latest achievement of company
Making the structure of arrangement and planning to attract more

customers to come
Ensure all the partners get their salaries and benefits according to the
partnership agreement
Managing all expenses either it is connected to the administration

department or services
25
MARKETING MANAGER
Responsible in promoting and attracting the customers to visit our resort
Find ways to increase our resort market in the area
Find strategies to show our strength and improve our weaknesses in view
of others
Ensure our marketing and share in stable condition time by time
OPERATIONAL MANAGER
Managing and conducting all the services provided such as housekeeping,

food and beverages (F & B), recreational, laundry and maintenance
services in order to give a good service to customer
Managing the employees' working shift
Monitors the employees and services provided
Ensure all the services provided can fulfil customers' needs
26
FINANCIAL MANAGER
Checking and recording all the company's output and input cash flow
Managing company's cheque, accepting receipt and making payment on

behalf of company
Making financial and non-financial statement of the company whether

monthly or annually
Making financial annual report and balance sheet for financial performa.
SECREATARY
Keeping all the document related to the administration in proper manner
Writing and up dating all about the management
Accompany the General Manager in meeting
Arrange the appointment or meeting for the managers
27
RECEPTIONIST
Manage for check-in or check-out the customers
Collect money from customers
List down all the customers who come to check-in
Serve the people who asking about the resort
28
REMUNERATION TABLE
N O . OF
JOB POSITION
SALARY
WORKERS PER M O N T H
(RM)
General/Administration Manager
EPF
PERKESO
13%
2%
(RM)
(RM)
2,500.00
325.00
50.00
* Secretary
850.00
110.50
17.00
* Receiptionist
850.00
110.50
17.00
2,500.00
325.00
50.00
600.00
78.00
12.00
2,500.00
325.00
50.00
700x10
91x10
14x10
7,000.00
910.00
140.00
* Food And Beverages Staff
700.00
91.00
14.00
* Recreational Staff
700.00
91.00
14.00
* Laundry
700.00
91.00
14.00
700x2
91x2
14x2
1,400.00
182.00
28.00
2,500.00
325.00
50.00
2,964.00
456.00
Marketing Manager
* Marketing Staff
Operational Manager
* Housekeeping Assistant
* Maintenance Staff
Financial Manager
TOTAL
10
2
1
22
22,800.00
29
STAFF INTENSIVE
SALARY INCREMENTAL
Salary incremental for each worker is base on company's profit.
When the company become stable, salary for the workers will be increased
depend on their contribution and quality of the work.
BONUS
Bonus will be given base on company's annual profit. It is also depend on
their contribution and quality of the work.
EPF and PERKESO
Company will provide 13% on salary for EPF and 2% on salary for PERKESO
monthly.
ANNUAL HOLIDAY
Maximum 24 days per year for all the managers
Maximum 18 days per year for the other employees

EMERGENCY LEAVE
It will be given to the employees who have reasonable reason such as death or
sick with medical letter that being proved by related authorized party like
hospital.
MEDICAL FEES
Annual medical charges provided for each employee RM3$0.00
30
LIST OF FIXED ASSET

ITEMS
UNIT/SET
RM/UNIT
TOTAL
Office Building
120,000.00
120,000.00
Executive Table Set
400.00
2,000.00
Computer
2,800.00
5,600.00
Printer
300.00
600.00
Sofa
1,200.00
2,400.00
Air Conditioning
11
1,700.00
18,700.00
Emergency Light
10
60.00
600.00
Light
23
65.00
1,495.00
Cabinet
150.00
900.00
Fax Machine
600.00
1,200.00
Telephone
60.00
360.00
Cashier Machine
2,000.00
2,000.00
Receiptionist Table Set
600.00
600.00
Meeting Table Set
1,400.00
1,400.00
Toilet Bowl
500.00
1,000.00
Sink
180.00
360.00
Bathroom Set
30.00
60.00
Light
65.00
130.00
Air Conditioning
1,700.00
1,700.00
Light
65.00
130.00
Toilet:
Restroom :
31
Mini Bar:
Sink
180.00
180.00
Fridge
400.00
400.00
Electric Thermo Airpot
70.00
70.00
Mini Bar Set
30.00
30.00
Mineral Pot
60.00
60.00
Light
65.00
65.00
Cabinet
150.00
300.00
Ceiling Fan
95.00
95.00
Light
65.00
65.00
Store :
162,500.00
TOTAL
32
K* ur
OFFICE LAYOUT PLAN
OPERATINAL
AAANAGER
ZecRBflTA^Y
MARKETING
AAANAGER
GENERAL MANAGER
HlHI
FINANCIAL
AAANAGER
G*R
STORE
TOILET
MEETING
fiooH
T&iL-eT
tt
ReST R O O M
ADMINISTRATION BUPCET
ITEMS
Fixed Asset
ASSET
EXPENSES
(RM)
162,500.00
Salary
MONTHLY
EXPENSES
(RM)
OTHER
EXPENSES
(RM)
11,700.00
1,521.00
234.00
EPF13%
PERKESO 2%
Water and Electricity Deposit
Telephone and Internet Deposit
200.00
300.00
Water and Electricity
7,000.00
1,500.00
Telephone and Internet

Registration Fees
2,500.00
Employees' Insurance
Insurance
1,200.00
6,000.00
Medical Fees
750.00
Stationery
200.00
TOTAL
162,500.00
34
22,905.00
10,200.00
MARKETING
PLAN
35
DEFINITION
Marketing is the activities that are carried out systematically to
encourage and increase sales of products or services as long as the activities
are in lines with religious and ethical practices. From the definition, it shows
how importance the marketing strategy in running the business, so that the
business will success and be able to expand in the futureMarketing activities is towards satisfying customers needs and wants, as
well as contributing towards profit for the business. The company that
practices a good marketing policy, will always thinking and do research to know
about the needs of their customer and the product or services that they
produce will be based on the customers' needs. This is what our business is
going to do in order to success in the near future as well as to introduce our
resort to the other country.
36
INTRODUCTION TO SERVICES
Harmony Beach Resort is running a business that provides the
accommodations services and also recreational services. The type of
accommodation services that we provide is chalet. There are four types of
chalet in our resort, which is executive, deluxe, standard single and standard
queen. While the recreational activities that we have in Harmony Beach Resort
are water ski and horse riding.
To make sure that the customer is confident and comfortable with our
services, we will give them the reasonable prices for all the services. Besides
giving reasonable price, Harmony Beach Resort will offer the best services in
order to make them satisfied with the services that we offer to them.
Our resort is situated in Tok Bali, Pasir Puteh Kelantan. As this place is
becoming well-known we are really confident that our resort is going to be
successful. Besides that, there is only one resort in this place and its only
provides the rooms services. It does not provide any other services. So, we
think that, it won't be a big problem for us to attract customer.
}7
TARGET MARKET
Target market is the groups of customers that have needs and wants
that can be satisfied by the business through the supply of goods or services.
Harmony Beach Resort target market are:
1. INTERNATIONAL TOURIST
International tourist is our main target market. According to the
statistics, the number of the international tourists that came to our country has
increased almost every year. This is because they are so many interesting
places in our country.
So, by the emerging of our resort, hopefully more and more tourist will
come to our country, especially to Kelantan, the place where our resort
situated.
Since Harmony Beach Resort provides a lot of services compared to their
competitor, D' Bali so it is not so difficult for us to attract those tourist.
58
2.L0CAL TOURIST
Local tourist is our second target market. After the economic downturn
hit Malaysia in 1997, many Malaysian people choose to spend their holiday in
the country instead of going to oversea. So, we think that the number of local
tourist that will come to Kelantan especially Tok Bali, will increase since the
opening of our resort will attract the public.
From the research that we done, during the holiday, the Malaysian
people like to spend their holidays with their family. So, at this time we were
expected that our earning will increase.
3. BACKPACKERS
Backpackers are those who traveling from one places to another places.
They usually don't stay in one place for a long period. Eventually, they look for
a cheaper place to stay. But even though our resort is more expensive than
D'Bali resort, but it does not provides any other services and the resort is not
situated in a strategic place. So, we confident that those backpackers will
choose our resort as a place for them to stay.
39
<i
&r
MARKET SIZE
Market size is our total potential purchase of the target market.
According to the research that we done our market size are good. This is
because we expect that more and more people will come to our resort instead
of going to D' Bali Resort.
Below are the total sales per month (Jan) of our competitor, D' Bali
Resort:
COMPETITOR
SALES PER
MONTH
D' Bali Resort
RM65,000.00
Our market size is 60% from the total sales of D' Bali Resort. So, from
the total sales of D' Bali Resort, our expected sales is:
60% x RM65,00.00 = RM 39,000.00
40
COMPETITION
Every new business must have the competitors that offer the similar
products or services. Actually, competition is good in developing the business
because we will always trying to be better than our competitors. So, in order
to be better, the entrepreneur should analyze the strength and weaknesses of
the competitors in term of size, experience and years in business, financial
ability and the product line.
Harmony Beach Resort only has one competitor, which is D' Bali resort.
So, we don't think it's quite difficult for us to attract the customer since we
don't have many competitors.
The strength and weaknesses of D' Bali resort is as follows:
STRENGTH:
> Experience
Since D' Bali Resort is formed for many years, they have much
experience in running the business.
> Cheaper Price
D' Bali Resort is offering cheaper price for the rooms that they provide
compared to Harmony Beach Resort.
41
WEAKNESSES:
> Only one services
Even though D' Bali Resort provides cheaper price but they don't
provides any other services besides accommodation.
> Poor and old facilities
The facilities in D' Bali Resort maybe poor and old, since they have
formed for many years.
> Location is not strategic
The location of D' Bali Resort is not strategic, so it will be difficult for
the people to find the resort.
42
STRENGTH A N D WEAKNESS OF
H A R M O N Y BEACH RESORT
STRENGTH:
ONLY ONE COMPETITOR

We only have one competitor in Tok Bali which is D' Bali Resort. But D'
Bali Resort only provides the rooms services and it does not provides any
other services. Besides that, the number of rooms that they provide is
quite small.
NEW FACILITIES
Since we are new resort, so all the facilities that we provides is new and
still strong.
ORGANIZED MANAGEMENT
Harmony Beach Resort practice the best management skills, especially in
administration and operation to make sure all our customers satisfaction
come first.
BIGGER MARKET SIZE

By referring to the condition of our competitor, so we are confident that
we can capture a bigger market size.
FLEXIBLE PRICE
We provide a flexible price for all the services that we have in our
resort, so that it will not burden our customer.
42
WEAKNESS:
LESS WORKERS
As our resort newly exist, we don't have sufficient workers to help
running the business.
LACK OF EXPERIENCE
As Harmony Beach Resort is newly exist, so we don't have much
experience in managing the business.
42
MARKET SHARE
Market share is the estimated potential sales of the business. In finding the
market share we consider the followings:
1) Market size
2) Competitor's influence
Below is the market share analysis before the entering of Harmony Beach
Resort:
NAME OF COMPANY
SALES PER MONTH

RM
MARKET SHARE
D' Bali Resort
65,000.00
100%
TOTAL
65,000.00
100%
But, after the entering of Harmony Beach Resort the market share analysis is as
below:
NAME OF COMPANIES
SALES PER MONTH

RM
MARKET SHARE
D' Bali Resort

25,516.00
39,484.00
39.26%
60.74%
TOTAL
65,000.00
100%
43
The effect of the entering of Harmony Beach Resort in the market:

NAME OF COMPANIES
MARKET SHARE
EFFECT/LOSS ON
MARKET SHARE
D' Bali Resort

39.26%
60.74%
- 60.74%
+ 60.74%
TOTAL
100.00%
0.00%
44
SALES FORECAST
Sales forecast is our expected purchases from the identified target market.
Our sales forecast is changing from month to month. In forecasting our sales,
we consider the followings factors:
1. Customer's awareness
2. Seasonal factors
3. Characteristics of the business sector
Below is our sales forecast for the whole first year of our operation, 2007.
MONTH/YEAR
January
February
March
April
May
June
July
August
September
October
November
December
TOTAL
45
SALES
RM
39,484.00
47,723.00
39,483.00
39,484.00
51,496.00
51,496.00
51,496.00
51,496.00
47,723.00
25,825.00
25,825.00
51,496.00
523,027.00
This is our sale forecast for the year 2008 and 2009.
YEAR
SALES
RM
904,552.00
1,202,253.00
2008
2009
46
60,000.00!
50,000.00
40,000.00
30,000.00
20,000.00
10,000.00
0.00
Sales (RM)
January
February
March
April
May
June
July
August
September
October
November
December
Monthly sales forecast for the first year2007.
'fir***
1400000
1200000
1000000
800000
Sales
600000
2007
2008
2009
Sates forecast for year 2007, 2008,and 2009.
48
MARKETING STRATEGIES
MARKETING STATEGY IN GENERAL
Generally, in order to promote the business and to attract the customer,
Harmony Beach Resort will use all the privileges that they have, especially in
the management efficiency. Harmony Beach Resort will manage the business in
an efficient way, such as by offering the services with reasonable price that fit
the needs and wants of the customer. Not only that, we also will do research
about our competitor to know about their strength and weakness and at the
same time we can improve the quality of our resort.
SERVICES STRATEGY
Harmony Beach Resort provides a lot of the services to the customer. All
the services that we provides, will fit the needs of our customer. Harmony
Beach Resort will gives them the best services as we can, in order to attract
them to go to our resort.
The strategy that we done to attract the customer are as follows:
1) The prices of the accommodations and services are reasonable, so that it
will not burden our customer.
2) Harmony Beach Resort will give a good quality of the accommodations
services that we provide, so that our customer will be satisfied, since we really
concern about the convenience and comfortability of our customer.
3) The safety of the customer is really important. So to prevent any
unexpected event, such as fire break out, Harmony Beach Resort provides
emergency equipment such as fire extinguisher and first aid kit. Our resort is
also equipped with electric generator to supply the electric and to avoid
blackout. Not only that, we also have emergency lights.
49
PRICING STRATEGY
One of the strategies that was done by Harmony Beach Resort to

attract customer, is by giving the reasonable prices for the services that we
provides. The accommodations and recreational activities rate in our resort are
as follows:
TYPES OF ROOMS/SERVICES
RATES
RM
Executive
3207 day
Deluxe
220/day
Standard Single
110/day
Standard Queen
160/day
Water Ski
150/hour
Horse Riding
30/hour
So, by seeing from the prices of the rooms and services that we
provides, we don't think its quite expensive. Everybody can live in our resort
whether they are from a rich family or not because its quite cheaper.
50
tar-
sJ
PROMOTION STRATEGY
There so many ways that will be done to attract customer
especially tourist to go to our resort. Harmony Beach Resort is providing enough
budget for the promotion of our business and hopely more and more people will
come to our resort. Below are the strategies that Harmony Beach Resort done
to promote the business:
1. Register to f Perbadanan Kemajuan Pelancongan Malaysia (TDC)

Since TDC involve directly in the promotion of the interesting
places in this country, so hopefully, by registering under this
corporation, it can help to promote our business. The registration
will be done a few months before Harmony Beach Resort starts its
operation.
2. Make Business Card

Harmony Beach Resort decided to make business card so that it is
easy for the customers to contact us.This is one of the way to
introduce our resort to the public.
51

3. Make Pamphlet
Harmony Beach Resort will make pamphlet so that the public will
know more about our resort such as the location, prices rate for
the rooms that we provide and all the activities that was held by
Harmony Beach Resort. The pamphlet will be put at the office
center of TDC in Kelantan.
4. Advertisement
Harmony Beach Resort will make advertisement in the local
newspapers and magazines to tell the public about the opening of
our resort. This is one of the important strategy to promote our
resort. Not only that, in our advertisement we will having a
contest and its open to all the malaysian citizen. The winner will
win a free living package to live at our resort for 3 days.
5. Sign Board
Sign Board is important to make the public know about the

existence of our resort. Besides that, sign board is also important
to the public, especially tourist, because it shows the way to our
resort. We will put the sign board in the strategic places, so it can
clearly seen by the tourist for example along the highway to the
Kelantan.
52
6. Website
Harmony
Beach
Resort
has
its
own
website
which
is
www. harmony/ beach resort.

In this website, all the information about our resort will be
provided. So for the public who want to know in detail about our
resort they can just easily log on to our website. The information
that
we
provide
is
about
the
accommodation
services,
recreational services and the facilities that we have in our resort.

Not only that, the public can also know about the interesting
places in Tok Bali from our website.
7. Packages
Harmony Beach Resort will introduce promotional packages
according to the season for example during the school breaks. At
this time Malaysian people like to spend their holiday by visiting
the interesting places in the country. So, by introducing the
packages it will attract people to go to Tok Bali.
53
REMUNERATION TABLE
JOB
DESIGNATION
Marketing Staff
SALARY PER
MONTH
(RM)
EPF
(13%)
RM
PERKESO
(2%)
RM
TOTAL
600.00
78.00
12.00
690.00
RM
690.00
TOTAL
JOB DESCRIPTION
Marketing staff is responsible in helping the marketing manager in doing
her work. The job of marketing staff is just like the secretary of the marketing
department.
54
KtJf
MARKETING BUDGET
This is our marketing budget for the first year of our operation, 2007.
TYPE
Fixed asset expenses:
Sign Board
Other Expenses:
Business Card
FIXED ASSET
EXPENSES(RM)
FEB
MAC
APRIL
MONTHLY EXPENSES (RM)

IULY
MEI
IUN
AUC
SEPT
OCT
NOV
DEC
TOTAL
RM
1,500.00
800.00
4,000.00
300.00
Advertisement
Pamphlet
Yellow Pages
Salary
EPF
PERKESO
TOTAL
IAN
1,500.00
800.00
1,600.00
4,000.00
300.00
8,000.00
900.00
300.00
1,200.00
600.00
78.00
600.00
78.00
600.00
78.00
600.00
78.00
600.00
78.00
600.00
78.00
600.00
78.00
600.00
78.00
600.00
600.00
7,200.00
78.00
600.00
78.00
600.00
78.00
78.00
936.00
12.00
6,990.00
12.00
690.00
12.00
690.00
12.00
690.00
12.00
990.00
12.00
5,490.00
12.00
690.00
12.00
690.00
12.00
690.00
12.00
690.00
12.00
690.00
12.00
990.00
144.00
18,780.00
55
OPERATIONAL
PLAN
$6
INTRODUCTION OF OPERATION
Operational planning is an important aspect to determine the
successfully of the business. It can fulfill the need of the customer and help the
business in making profit.
Our resort is running on a services basis. So if the business can't
satisfy the customer needs, this might effect our organization and as a result
this business can't really reach its goals and objectives.
To make the organization of Harmony Beach Resort running
smoothly in a good condition, all the activities must be manage, monitor and
supervised in maximize way. Hopefully it can minimize the costs and avoid loss.
This responsibilities is manage and operate by the Operational Manager which
is one of the partnership members.
57
*M
PROCESS FLOW CHART

As a business that provide services, we, the management of Harmony
Beach Resort will make sure our services process will run perfectly and
systematically. So, to make this said and done, the operational management
will prepare a process flow chart to be followed by all related employees.
Furthermore, this flow chart will help the employees to implement their jobs
efficiently and accurately.
Preparing rooms
necessity
Payment of deposit
and giving room keys
Show guest
Their room
Guest leaving
The chalet
Returning of
keys and deposit
to guest
Inspection of facilities
and equipment
in the room
Make sure guest

facilities and
comfortability
_^,
room ready
to be rented
Waiting for
booking
58
U N I T OUTPUT/HOURS OF
OPERATIONS
NORMAL SEASON
ROOMS
SERVICES
Chalet Standard
(Single)
Chalet Standard
(Queen)
Chalet Deluxe
Chalet Executive
QUANTITY U N I T PER
DAY
WEEK
MONTH
DAYS
3
3
3
3
4
5
5
9
9
9
11
12
13
13
4
4
4
4
6
6
7
2
2
2
2
2
3
3
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
59
26
104
76
304
35
140
16
64
PEAK SEASON 1
(FULLY OCCUPIED)
ROOMS
SERVICES
DAYS
Chalet Standard
(Single)
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Chalet Standard
(Queen)
Chalet Deluxe
Chalet Executive
DAY
MONTH
WEEK
5
5
5
5
5
5
5
35
140
13
13
14
14
15
15
15
99
396
6
6
6
6
7
7
7
45
180
3
3
3
3
3
3
3
21
84
60
JMAK SEASON 2
( 8 0 % OCCUPIED)
ROOMS
SERVICES
Chalet Standard
(Single)
Chalet Standard
(Queen)
Chalet Deluxe
Chalet Executive
DAYS
DAY
4
4
4
4
5
5
5
12
12
13
14
15
15
15
5
5
5
5
6
7
7
2
2
3
3
3
3
3
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
61
MONTH
WEEK
31
124
96
384
40
140
19
76
OFF-PEAK SEASON
ROOMS
SERVICES
DAYS
Chalet Standard
(Single)
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Chalet Standard
(Queen)
Chalet Deluxe
Chalet Executive
QUANTITY UNIT PER

MONTH
DAY
WEEK
2
2
2
2
3
3
3
17
68
5
5
5
5
7
8
8
172
43
3
3
3
4
4
5
5
27
108
1
1
1
2
2
2
3
19
76
62
PEAK SEASON 1 - FULLY OCCUPIED (AVERAGE)

1. End of month- March especially 30/31 - Sultan Kelantan Birthday
2. May - School Holiday, International Tourist (Japan, UK, Europe,
Australia, New Zealand)
3. June - Tourist, 'Pesta Pantai'
4. July - 'Pesta Wau', Citrawarna
5. August - Shopping Carnival, Independence Day
6. December - School Holiday, Shopping Carnival
PEAK SEASON 2 - FULLY OCCUPIED I N 7 0 % - 8 0 %
1. Feb - Aidilfitri festival, Chinese New Year

2. September - School Holiday (Middle of the month)
N O R M A L RATE - S O % T O & Q % ( A V E R A G E )
1. January
2. March
3. April
PEAK OFF SEASON - 2 Q % T O ,
1. October - Rain and flood season
2. November - Rain and flood season
63
MATERIAL REQUIREMENTS
FoUowings are the lists of materials needed to run the chalet:NO.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
TYPES
QUANTITY
NEEDED
PRICE
PER U N I T
(RM)
TOTAL
(RM)
Queen
Single
28
15
71
28
700
400
20
90
19,600
6,000
1,420
2,520
15
50
750
40
160
80
25
40
65
4
1000
8
12
70
180
300
800
40
80
100
25
2,920
6,880
6,880
2,150
3,040
6,695
172
10,000
568
852
2,310
5,400
9,900
2,400
120
240
1,000
750
Bed
Pillow
Queen Fitted Sheet
Set
Single Fitted Sheet
Set
Curtain
Dressing Table
Bedside Table
Bedside Lamp
Standing Lamp
Ceiling Lamp
Dustbin
Sofa Set
Face towel
Bath Towel
Sink
Shower
Toilet Bowl
Bathtub
Carpet
Lounge Table
Study Table
Telephone
73
43
86
86
76
103
43
10
71
71
33
30
33
3
3
3
10
30
TOTAL
92,567
iir
OPERATIONAL
ORGANIZATION CHART
OPERATIONAL
MANAGER
MAINTENANCE
DEPARTMENT
FOOD AND
BEVERAGES
DEPARTMENT
65
HOUSEKEEPING
DEPARTMENT
RECREATIONAL
DEPARTMENT
LIST OF
DIRECT WORKERS
JOB DESIGNATION
NO. OF
WORKERS
MAINTENANCE
- * Technicians
FOOD AND BEVERAGES

* Food and Beverages Assistant
HOUSEKEEPING
^ Housekeeping Assistants
RECREATIONAL
* Recreational Staff
LAUNDRY
* Laundry Staff
TOTAL OF WORKERS
66
11
:*
SCHEDULE OF TASKS A N D
RESPONSIBILITIES
JOB SPECIFICATION
AAAINTENANCE DEPARTMENT
Technician
TASKS A N D RESPONSIBILITIES
FOOD AND BEVERAGES

DEPARTMENT
Food and Beverages Manager
Responsible for all maintenance of the

electrical wiring.
Taking care of the main air-conditioning
system for the resort.
Repairing and fixing any defects or
damaged of electrical appliances in the
resort.
Since we are renting our restaurant,

lounge and drugstore to another people,
they are the one who is responsible for
all the management of food and
beverages department.
However the Food and Beverages
Manger will make sure everything is
running well and he is responsible for
collecting rents and commissions.
67
JOB SPECIFICATION
HOUSEKEEPING DEPARTMENT
1. Room Cleaner
Working in shift either in the morning or

evening.
Responsible for the cleanliness of the
guest rooms. They have to make sure
the guest rooms is neat and clean
before the guest check-in and after the
guest check-out
2. Sweeper
Responsible for the cleanliness of the

overall resorts including the lobby,
administration office and the verandah
of each chalet.
3. Gardener
Taking care of the freshness of the

flowers planted all around the resort.
They have to water, fertilizer and plant

flowers and small bushes so that the
resort looks pleasant and a comfortable
place to stay.
Look after all the water equipments

such as Jet Ski and the life jacket.
Managing the recreational department
and make sure that the hotel guests are
satisfied with the recreational activities
provided
Taking care of the horses-its food,
cleanliness of the stable and the horses
health.
RECREATINAL DEPARTMENT
Recreational Staff
68
JOB SPECIFICATION
LAUNDRY DEPARTMENT
Laundry assistant
Collect and wash-up the guests clothes

according to their needs
Provide ironing and dry-cleaning services
Washing the hotel laundry- towels, bed
sheets etc.
69
Jf
SCHEDULE OF
REMUNERATION
The management of operational department will be divided into 5 minor
departments which are food and beverages department,
department,
recreational
department
and
laundry
housekeeping
department.
Each
departments have workers who are responsible for their jobs. Below are the
schedule describing the specification of each minor departments.
DEPARTMENTS
NO. OF
MONTHLY
SALARY
WORKERS
RM
EPF
(13%)
RM
TOTAL
PERKESO M O N T H L Y
SALARY
(2%)
RM
RM
MAINTENANCE
(700x2)
1,400
(91x2)
182
(14x2)
28
1,610
FOOD A N D
BEVERACES
700
91
14
805
HOUSEKEEPING
(700x6)
4,200
(91x6)
546
(14x6)
84
4,830
RECREATIONAL
700
91
14
805
LAUNDRY
700
91
14
805
TO TAL
70
8,855
LIST OF MACHINES A N P
EQUIPMENT
ROOMS
NO
TYPES OF
EQUIPMENTS
Chalet
Standard
Deluxe
Executive
1.
NO. OF
UNITS
PRICE PER
UNIT(RM)
TOTAL
RM
20
7
3
45,000
60,000
80,000
900,000
420,000
240,000
2.
Air Conditioner
40
800
44,000
3.
Television
30
350
10,500
4.
Refrigerator
10
300
3,000
1,617,500
TOT-4L
MAINTENANCE DEPARTMENT
NO.
TYPES OF EQUIPMENT
TOTAL
1.
Electrical Equipments
1,500
2.
Hardware Tools
2,000
TOTAL
7,500
71
NO.
TYPES OF
EQUIPMENT
NO. OF
UNITS
PRICE PER
UNITCRM)
TOTAL
RM
1.
Vacuum Cleaner
10
800
8,000
8,000
T O !fAL
72
SUPPLIERS OF MATERIAL
REQUIREMENT
MATERIALS
Furniture
Chemicals
Mattress
Bed Sheet and pillows
Towel
Soap and Shampoo
Dustbin
Tissues
SUPPLIERS
King Koil Furniture Enterprise
Bumi Indah Sdn Bhd
King Koil Furniture Enterprise
Seon Lim Company
Towel Tech Enterprise
Ensur Crabe Sdn Bhd
Lamba Enterprise
Mel Tech Enterprise
All of the suppliers' companies are situated in Kota Bharu, Kelantan.
73

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~ T o k Bali
Posh" P u t e h ^
Jeram Pasu
Jeram Linqng
Machang
o
Lata Bull
Kualo Krai
t.Lqto Renvî
Lata Berihgfn
Location of Harmony Beach Resort, Tok Bali.
79
OPERATION OVERHEAD
PARTICULARS
QUANTITY
PER DAY
PRICE PER
UNIT(RM)
TOTAL
RM
Tissue
15
0.80
12.00
Shampoo
15
0.20
3.00
Hand Soap
15
0.20
3.00
Bath Soap
15
0.20
3.00
Cleaning Equipment
40
TOTAL
61. OO
Cost Incurred by Housekeeping Department per day=RM 113

Cost incurred in a month=RM 61x30 days
=RM 1,830 per month
80
K*M*'
OPERATION BUDCET
TYPES
FIXED COST
RM
Chalets
Materials
Air conditioner
Televisions
Refrigerator
Maintenance Equipment
Housekeeping Equipment
Housekeeping Overhead
Salary
EPF(13%)
PERKESO(2%)
Other Operational Expenses
1,335,000
92,567
44,000
10,500
3,000
7,500
8,000
TOTAL
1,500,567
MONTHLY
EXPENSES
RM
OTHER
EXPENSES
RM
1,830
7,700
1,001
154
1,600
81
10,685
1,600
OPERATION REVENUE
ROOMS
SERVICES
NO. OF UNITS
PER M O N T H
PRICE PER
UNIT(RM)
TOTAL
REVENUE(RM)
Chalet Standard
(Single)
140
110
15,400
Chalet Standard
(Queen)
312
160
49,920
Chalet Deluxe
240
220
52,800
Chalet Executive
72
320
23,040
141,160
TOTAL
FOOD A N D BEVERAGES
BUDGETED COMMISSION
INCOME
TAKEN
SERVICES MONTHLY
RENTAL
RATE
TOTAL
REVENUE
Restaurant
12,000
10
52,000
5,200
17,200
Lounge
10,000
38,000
3,040
13,040
Drugstore
8,000
18,000
1,440
9,440
39,680
T O ! AL
82
RECREATIONAL
SERVICES
BUDGETED
INCOME
COMMISSION
TAKEN
TOTAL
REVENUE
Jet-Ski
8,000
20%
1,600
1,600
Horse Riding
3,200
20%
640
640
2,240
TOTAL
LAUNDRY
SERVICES
MONTHLY
RENTAL
RATE
BUDGETED
INCOME
COMMISSION
TAKEN
TOTAL
REVENUE
Laundry
6,000
8%
12,000
960
6,960
6,960
T O ! "AL
83
tftRMONY BEACH RES<
FINANCIAL
PLAN
S4
INTRODUCTION
A financial plan is a plan that shows the short and long-term financial
requirements in order to start a new business or project. It also shows how the
requirements are going to be financed using internal and external resources.
A financial plan should also include the projections of the financial statements
such as cash flows, profit and loss and balance sheet.
Besides that, it should include some financial analysis in order to determine the
viability of the proposed business/project.
A financial plan is important to determine the amount of money to be
invested, to identify and propose the relevant sources of fund.
It is also important to ensure that the initial capital is sufficient and to
appraise the viability before actual investment is committed. Not only that, it
is also act as a guideline for implementation.
85
PROJECT IMPLEMENTATION COST

RM
RM
Capital Expenditure
Building
Fixtures & Fittings
Furnitures
Office Equipment
Signboard
Renovation & Maintenance
1,455,000.00
114,885.00
58,720.00
9,760.00
1,500.00
18,500.00
Working Capital ( 1 Month )

Administrative
Marketing
Operation
22,905.00
6,990.00
10,685.00
Pre-operational Cost
Business Registration
Insurance
2,500.00
1,200.00
6,000.00
9,700.00
Deposits
Water & Electricity
Telephone & Internet
200.00
300.00
500.00
51,185.00
Allowance for Contingencies (3%)
TOTAL COSTS
1,760,330.00
86
SOURCES OF FINANCING
SOURCES
Equity Contribution
CashSiti Noralisa bt Ab. Halim
Cik Som bt Ahmad
Bibi Nurfaritha bt Bashir Ahmad
Azreen bt Awang
Term Loan
RM
190,082.50
190,082.50
190,082.50
190,082.50
1,000,000.00
TOTAL COST
87
1,760,330.00
TABLE OF DEPRECIATION
Building
RM 1,455,000
10 years
Straight Line
Type of asset
Cost of asset
Economic life
Method
YEAR
0
1
2
3
4
5
6
7
8
9
10
ANNUAL
DEPRECIATION
RM
ACCUMULATED
DEPRECIATION
RM
BOOK VALUE
0
145,500
145,500
145,500
145,500
145,500
145,500
0
145,500
291,000
436,500
1,455,000
1,309,500
1,164,000
1,018,500
582,000
727,500
873,000
1,018,500
1,164,000
1,309,500
1,455,000
873,000
727,500
582,000
145,500
145,500
145,500
145,500
88
RM
436,500
291,000
145,500
0
Type of asset
: Furnitures
Cost of asset
Economic life
Method
: RM 58,720
: 5 years
: Straight Line
YEAR
0
1
2
3
4
5
ANNUAL
ACCUMULATED
DEPRECIATION
DEPRECIATION
RM
RM
RM
0
11,744
11,744
11,744
11,744
11,744
0
11,744
58,720
46,976
23,488
35,232
35,232
23,488
11,744
46,976
58,720
89
BOOK VALUE
Type of asset
Cost of asset
Economic life
Method
Fixtures fit Fittings

RM 114,885
5 years
Straight Line
ANNUAL
DEPRECIATION
ACCUMULATED
DEPRECIATION
BOOK VALUE
RM
RM
RM
0
1
2
3
4
0
22,977
22,977
22,977
22,977
0
22,977
45,954
68,931
91,908
114,885
91,908
68,931
45,954
22,977
22,977
114,885
YEAR
90
Type of asset
: Office Equipment
Cost of asset
Economic life
Method
: RM 9,760
: 5 years
: Straight Line
YEAR
0
1
2
3
4
5
ANNUAL
DEPRECIATION
RM
ACCUMULATED
DEPRECIATION
RM
BOOK VALUE
0
1,952
1,952
1,952
1,952
1,952
9,760
7,808
5,856
3,904
1,952
3,904
5,856
7,808
9,760
91
RM
1,952
0
Type of asset
Cost of asset
Economic life
Method
YEAR
0
1
2
3
4
5
6
7
8
9
10
: Signboard
: RM 1,500
: 10 years
: Straight Line
ANNUAL
DEPRECIATION
RM
ACCUMULATED
DEPRECIATION
RM
BOOK VALUE
150
150
1,500
1,350
150
150
150
150
150
150
300
450
600
750
900
1,050
1,200
150
150
150
1,350
1,500
92
RM
1,200
1,050
900
750
600
450
300
150
0
Renovation and Maintenance
RM 18,500
5 years
Straight Line
Type of asset
Cost of asset
Economic life
Method
YEAR
0
1
2
3
4
5
ANNUAL
DEPRECIATION
RM
ACCUMULATED
DEPRECIATION
RM
BOOK VALUE
0
3,700
3,700
3,700
3,700
3,700
0
3,700
7,400
11,100
14,800
18,500
18,500
14,800
11,100
7,400
3,700
0
93
RM
LOAN AMORTIZATION SCHEDULE

RM1,000,000
20 years
7%
Reducing Balance (Annually)
Loan Amount
Loan Period
Interest Rate
Method
YEAR
INTEREST
RM
PRINCIPAL
RM
PAYMENT
RM
BALANCE
RM
0
1
2
3
4
5
6
7
8
9
10
0
70,000.00
66,500.00
63,000.00
59,500.00
56,000.00
52,500.00
49,000.00
45,500.00
42,000.00
38,500.00
0
50,000.00
50,000.00
50,000.00
50,000.00
50,000.00
50,000.00
50,000.00
50,000.00
50,000.00
50,000.00
0
120,000.00
116,500.00
113,000.00
109,500.00
106,000.00
102,500.00
99,000.00
95,500.00
92,000.00
88,500.00
11
12
35,000.00
50,000.00
50,000.00
85,000.00
1,000,000.00
950,000.00
900,000.00
850,000.00
800,000.00
750,000.00
700,000.00
650,000.00
600,000.00
550,000.00
500,000.00
450,000.00
81,500.00
400,000.00
78,000.00
74,500.00
350,000.00
13
14
31,500.00
28,000.00
24,500.00
15
21,000.00
50,000.00
50,000.00
50,000.00
16
17
17,500.00
50,000.00
67,500.00
14,000.00
10,500.00
7,000.00
50,000.00
50,000.00
50,000.00
64,000.00
200,000.00
150,000.00
3,500.00
50,000.00
60,500.00
57,000.00
53,500.00
100,000.00
50,000.00
0
18
19
20
94
71,000.00
300,000.00
250,000.00
"c
HARMONY BEACH FESORT
CASH FLOW PRO-FORMA STATEMENT
Month
A
Pre-Operation
Jan
Feb
Mac
Apr
May
June
July
Aug
Sept
Oct
Nov
DIs
90,165
6,747
57,868
100,749
143,631
198,225
248,319
303,213
358,107
409,228
436,611
463,994
Yearl
CASH INFLOWS
Beginning cash balance
Equity
Term Loan
760,330
760,330
1,000,000
1,000,000
39,484
47,723
39,483
39,484
51,496
51,496
51,496
51,496
47,723
25,825
25,825
51,496
523,027
-Food & Beverage
39,680
39,680
39,680
39,680
39,680
39,680
39,680
39,680
39,680
39,680
39,680
39,680
476,160
-Laundry
4,960
4,960
4,960
4,960
4,960
4,960
4,960
4,960
4,960
4,960
4,960
4,960
59,520
-Recreational
2,240
2,240
2,240
2,240
2,240
2,240
2,240
2,240
2,240
400
400
2,240
23,200
176,529
101,350
144,231
187,113
242,007
296,601
346,695
401,589
452,710
480,093
507,476
562,370
2,842,237
Room Materials
9,202
9,202
9,202
9,202
9,202
9,202
9,202
9,202
9,202
9,202
9,202
9,202
110,424
Direct Labour - salary
7,700
7,700
7,700
7,700
7,700
7,700
7,700
7,700
7,700
7,700
7,700
7,700
92,400
1,001
1,001
1,001
1,001
1,001
1,001
1,001
1,001
1,001
1,001
1,001
1,001
12,012
154
154
154
154
154
154
154
154
154
154
154
154
1,848
1,830
1,830
1,830
1,830
1,830
1,830
1,830
1,630
1,830
1,830
1,830
1,830
21,960
600
600
600
600
600
600
600
600
600
600
600
600
7,200
-EPF
78
78
78
78
78
78
78
78
78
78
78
78
936
- PERKESO
12
12
12
12
12
12
12
12
12
12
12
12
Cash Sales
Rent revenue & Comission :
TOTAL CASH INFLOWS

8
1,760,330
CASH OUTFLOWS
Operational Expenditure:
-EPF
- PERKESO
Operational Overheads
Marketing Expenditure
Advertisement
4,000
4,000
Business Card
Pamphlet
300
300
300
144
1,600
800
800
Yellow Pages
8,000
900
1,200
1,200
Administration Expenditure
r
10,000
10,000
10,000
10,000
10,000
10,000
10,000
10,000
10,000
10,000
10,000
10,000
120,000
1,300
1,300
1,300
1,300
1,300
1,300
1,300
1,300
1,300
1,300
1,300
1,300
15,600
200
200
200
200
200
200
200
200
200
200
200
200
2,400
1,700
1,700
1,700
1,700
1,700
1,700
1,700
1,700
1,700
1,700
1,700
1,700
20,400
221
221
221
221
221
221
221
221
221
221
221
221
2,652
34
34
34
34
34
34
34
34
34
34
34
34
408
Water 6 Electricity
7,000
7,000
7,000
7,000
7,000
7,000
7,000
7,000
7,000
7,000
7,000
7,000
84,000
Manager - salary
-EPF
- PERKESO
Indirect Labour - salary
-EPF
- PERKESO
1,500
1,500
1,500
1,500
1,500
1,300
1,500
1,500
1,500
1,500
1,500
1,500
18,000
Medical Fees
750
750
750
750
750
750
750
750
750
750
750
750
9,000
Stationery
200
200
200
200
200
200
200
200
200
200
200
200
2,400
Financial Expenditure
Loan Repayment:
Principal
50,000
50,000
Interest
70,000
70,000
Capital Expenditure
1,455,000
Building
1,455,000
Furnitures
58,720
58,720
Fixtures & Fittings
114,885
114,885
Office Equipment
9,760
9,760
18,500
18,500
Signboard
1,500
1,500
2,500
2,500
Other expenses
Administration
Registration fees
Deposit
-Water ft Electricity
200
200
- Telephone a Internet
300
300
1,200
1,200
Insurance
6,000
6,000
Operational
1,600
1,600
TOTAL CASH OUTFLOWS
1,670,165
169,782
43,482
43,482
43,482
43,782
48,282
43,482
43,482
43,482
43,482
43,482
43,782
2,323,649
(A-B) Surplus/ Deficit
90,165
6,747
57,868
100,749
143,631
198,225
248,319
303,213
358,107
409,228
436,611
463,994
518,588
518,588
Ending cash balance
90,165
6,747
57,868
100,749
143,631
198,225
248,319
303,213
358,107
409,228
436,611
463,994
518,588
518,588
Year
A
CASH INFLOWS
Beginning cash balance
Equity
Term Loan
Cash Sales
Rent revenue:
-Food & Beverage
-Laundry
-Recreational
TOTAL CASH INFLOWS
CASH OUTFLOWS
Room Materials
- PERKESO
- KWSP
Advertisement
- PERKESO
-KWSP
Business Card
Pamphlet
Yellow Pages
Manager - salary
- PERKESO
-KWSP
- PERKESO
- KWSP
Water & Electricity
Telephone 6 Internet
Medical Fees
Stationery
Loan Repayment:
Principal
Interest
Capital Expenditure
Building
Furnitures
Fixtures & Fittings
Office Equipment
Signboard
Other expenses
Administration
Registration fees
Deposit
- Water ft Electricity
- Telephone 6 Internet
Insurance
Operational
TOTAL CASH PAYMENT
(A-B) Surplus/ Deficit
Ending cash balance
2007
2008
2009
518,588.00
1,324,426.00
760,330.00
1,000,000.00
523,027.00
904,552.00
1,202,253.00
476,160.00
59,520.00
23,200.00
2,842,237.00
499,968.00
62,496.00
24,360.00
2,009,964.00
523,776.00
65,472.00
25,520.00
3,141,447.00
110,424.00
92,400.00
12,012.00
1,848.00
21,960.00
115,945.00
97,020.00
12,612.60
1,940.40
23,058.00
121,466.00
101,640.00
13,213.20
2,032.80
24,156.00
8,000.00
7,200.00
936.00
144.00
1,600.00
900.00
1,200.00
8,400.00
7,560.00
982.80
151.20
1,680.00
945.00
1,260.00
8,800.00
7,920.00
1,030.00
166.00
1,760.00
990.00
1,320.00
120,000.00
15,600.00
2,400.00
20,400.00
2,652.00
408.00
84,000.00
18,000.00
9,000.00
2,400.00
126,000.00
16,380.00
2,520.00
21,420.00
2,784.60
428.40
88,200.00
18,900.00
9,450.00
2,520.00
138,600.00
18,018.00
2,772.00
23,562.00
3,063.00
472.00
97,020.00
20,790.00
10,395.00
2,772.00
50,000.00
70,000.00
50,000.00
66,500.00
50,000.00
63,000.00
200.00
300.00
1,200.00
6,000.00
1,600.00
2,323,649.00
1,200.00
6,000.00
1,680.00
685,538.00
1,200.00
6,000.00
1,760.00
723,918.00
518,588.00
518,588.00
1,324,426.00
1,324,426.00
2,417,529.00
2,417,529.00
1,455,000.00
58,720.00
114,885.00
9,760.00
18,500.00
1,500.00
2,500.00
96

PROFIT AND LOSS FOR THE YEAR ENDED 3 1 * DECEMBER 2007
(RM)
(RM)
Sales
Rent Revenue
- Food & Beverage
- Laundry
- Recreational
Less:
Expenses
Room Materials
-PERKESO
-KWSP
(RM)
523,027.00
476,160.00
59,520.00
23,200.00
1,081,907.00
110,424.00
92,400.00
12,012.00
1,848.00
21,960.00
238,644.00
Advertisement
-PERKESO
-KWSP
Business Card
Pamphlet
Yellow Pages
8,000.00
7,200.00
936.00
144.00
1,600.00
900.00
1,200.00
19,980.00
Manager - salary
-PERKESO
-KWSP
-PERKESO
- KWSP
Water & Electricity
Medical Fees
Stationery
120,000.00
15,600.00
2,400.00
20,400.00
2,652.00
408.00
84,000.00
18,000.00
9,000.00
2,400.00
274,860.00
Loan Repayment:
Interest
70,000.00
70,000.00
Other expenses
Administration
Registration fees
Insurance
Depreciation
Operational
2,500.00
1,200.00
6,000.00
186,023.00
1,600.00
197,323.00
Total Expenses
800,807.00
NET PROFIT
281,100.00
97
Ct#
PROFIT AND LOSS FOR THE YEAR ENDED 31st DECEMBER 2008
(RM)
(RM)
Sales
Rent Revenue
- Food & Beverage
- Laundry
- Recreational
Less:
Expenses
Room Materials
-PERKESO
-KWSP
(RM)
904,552.00
499,968.00
62,496.00
24,360.00
1,491,376.00
115,945.00
97,020.00
12,613.00
1,940.00
23,058.00
250,576.00
Advertising
-PERKESO
-KWSP
Business Card
Pamphlet
Yellow Pages
8,400.00
7,560.00
982.80
151.20
1,680.00
945.00
1,260.00
20,979.00
Manager - salary
-PERKESO
-KWSP
-PERKESO
- KWSP
Water & Electricity
Medical Fees
Stationery
126,000.00
16,380.00
2,520.00
21,420.00
2,784.60
428.40
88,200.00
18,900.00
9,450.00
2,520.00
288,603.00
Loan Repayment:
Interest
66,500.00
66,500.00
Other expenses
Administration
Insurance
Depreciation
Operational
1,200.00
6,000.00
186,023.00
1,680.00
194,903.00
Total Expenses
821,561.00
NET PROFIT
669,815.00
98

PR.OFIT AND LOSS FOR. THE YEAR. ENDED 51* DECEMBER. 2009
(RM)
(RM)
Sates
Rent Revenue & Comission
- Food & Beverage
- Laundry
- Recreational
(RM)
1,202,253.00
523,776.00
65,472.00
25,520.00
1,817,021.00
Less:
Expenses
Room Materials
- PERKESO
-KWSP
121,466.00
101,640.00
13,213.20
2,032.80
24,156.00
262,508.00
Advertising
- PERKESO
-KWSP
Business Card
Pamphlet
Yellow Pages
8,800.00
7,920.00
1,030.00
166.00
1,760.00
990.00
1,320.00
21,986.00
Manager - salary
- PERKESO
-KWSP
-PERKESO
- KWSP
Water & Electricity
Medical Fees
Stationery
138,600.00
18,018.00
2,772.00
23,562.00
3,063.00
472.00
97,020.00
20,790.00
10,395.00
2,772.00
317,464.00
Loan Repayment:
Interest
63,000.00
63,000.00
Other expenses
Administration
Insurance
Depreciation
Operational
1,200.00
6,000.00
186,023.00
1,760.00
194,983.00
Total Expenses
NET PROFIT
859,941.00
957,080.00
99
* * * fc*
BALANCE SHEET AS AT 31 St DECEMBER 2007

(RM)
(RM)
FIXED ASSETS
1,455,000
Building
Less:Prov. For Depreciation
Furniture
Fixtures & Fittings
Office Equipment
LessrProv. For Depreciation
Signboard
145,500
58,720
11,744
114,885
22,977
9,760
1,309,500
1,952
1,500
150
18,500
3,700
7,808
46,976
91,908
1,350
14,800
1,472,342
CURRENT ASSETS
518,588
Cash
Deposits
-Water ft Electricity
200
-Telephone 8: Internet
300
519,088
1,991,430
TOTAL ASSETS
EQUITY
760,330
Capital Contribution
Current Account:
Siti Noralisa bt Ab.Halim
70,275
Cik Som bt.Ahmad
70,275
70,275
70,275
Bibi Nurfaritha bt.Bashir Ahmad

Azreen bt.Awang
281,100
Net Profit
LONG TERM LIABILITIES
950,000
Term Loan
1,991,430
TOTAL EQUITY 6 LIABILITIES
ioo
c
BAUNCE SHEET AS AT 31
DECEMBER 2008
(RM)
(RM)
FIXED ASSETS
Building
1,455,000
Less: Prov. For Depreciation
291,000
Furniture
58,720
Less:Prov. For Depredation
23,488
Fixtures ft Fittings
114,885
45,954
Office Equipment
9,760
Less: Prov. For Depreciation
3,904
Signboard
1,500
300
Renovation ft Maintenance
18,500
Less: Prov. For Depredation
7,400
1,164,000
|
35,232
68,931
5,856
1,200
11,100
1,286,319
CURRENT ASSETS
Cash
1,324,426
Deposits
-Water ft Electridty
200
-Telephone 6 Internet
300
1,324,926
TOTAL ASSETS
2,611,245
EQUITY
760,330
Net Profit b/f
281,100
Current Account
167,453.75
Cik Som bt.Ahmad
167,453.75
167,453.75
Azreen bt.Awang
167,453.75
Net Profit for the year
669,815

Term Loan
900,000
TOTAL EQUITY & LIABILITIES
2,611,245
loi

BALANCE SHEET AS AT 31 st DECEMBER 2009
(RM)
FIXED ASSETS
Building
Furniture
Fixtures 6t Fittings
Office Equipment
LessrProv. For Depredation
Signboard
Renovation fit Maintenance
1,455,000
436,500
58,720
35,232
114,885
68,931
9,760
5,856
1,500
450
18,500
11,100
(RM)
1,018,500
23,488
45,954
3,904
1,050
7,400
1,100,296
CURRENT ASSETS
Cash
Deposits
-Water 6 Electricity
-Telephone & Internet
2,417,529
200
300
2,418,029
TOTAL ASSETS
3,518,325
EQUITY
Net Profit b/f 2007
Net Profit b/f 2008
Current Account
Cik Som bt. Ahmad
Azreen bt.Awang
760,330
281,100
669,815
239,270.00
239,270.00
239,270.00
239,270.00
Net Profit for the year
957,080

Term Loan
850,000
TOTAL EQUITY & LIABILITIES
3,518,325
102
JU/TIFICATION
105
FINANCIAL
ANALYSIS
104
RATIO ANALYSIS 2 0 0 7
PROFITABILITY RATIO
a Net profit margin
= Net profit
Sales
= RM 281,100
RM 523,027
= 54%
Net profit margin of our company is relatively high, which is 54%.

This ratio indicate the efficiency with which operating cost are
controlled and is therefore, it measures the management
performance of our company. From the ratio above, it really
shows that our company do well.
a
Return on assets = Net profit

Total assets
= RM 281,100
RM 1,991,430
= 14%
This ratio is relatively high which is 14% and thus, we know that
our company is fully utilized our assets.
Return on equity = Net profit

Total equity
= RM 281.100
RM 1,041,430
= 27%
This ratio is relatively high, which is 27%.
105
PROFITABILITY RATIO
a Net profit margin
= Net profit
Sales
= RM 669,815
RM 904,552
= 74%

shows that our company do well,
a

Total assets
= RM 669,815
RM 2,611,245
= 26%

Total equity
= RM 669,815
RM 1,711,245
= 39%
106
PROFITABILITY RATIO
a Net profit margin
= Net profit
Sales
= RM 957,080
RM 1,202,253
= 80%

shows that our company do well.

Total assets
= RM 957,080
RM 3,518,325
= 28%

Total equity
= RM 957,080
RM2,668,295
= 36%
107
FINANCIAL ANALYSIS
Profitability
Return on Assets Return on Equity
In term of our profitability, the ratio shows that there is an

increase in our profit from year to year. It is due to increase in
our sales and our net profit.
In term of our return on assets, there is an increase of ratio
between year 2007 and 2008. But it decline in the year 2009. It is
because a little bit changes in our assets.
In term of our return on equity, there is slightly increase
from year 2007 to 2009. It is due to an increase in our net profit
from year to year.
Generally, we can conclude that HARMONY BEACH RESORT
do well in running the business.
108
JUSTIFICATION
As a conclusion, we in Harmony Beach Resort believe that this business is
profitable and have potential to go further in the future.
Other than that, with the strong basis from financial report, it shows
that Harmony Beach Resort manages to operate positive return and high
revenue.
On the marketing point of view, the market share for our company will
grow larger through the coming years ahead. This will definitely expand our
business and we will more competitive in the market.
Lastly, the business growth of hotel / resort is expected to boost with
the increasing the interesting places in Malaysia especially in Kelantan.
108
***
CL*
HARMONY BEACH RESOR1
APPENDICEf
101
Location: View from far
Location: Close-up
110
Roads to the project site.
111
MM * >
The wooden concept of the chalet brings out the surroundings of Malay
traditional culture.
The view offer the warmth of village atmosphere
112
c
Designed for spacious living
E
sn
The rooms are intimately appointed for comfortable seclusion
113
HAKMONY BEACH RESORT
Competitors: D' Bali Resort
114
*M
(S
The scenery view of the beach in Tok Bali.
115
The scenery view of the beach in Tok Bali.
116
HARMONY BEACH RE$ORT
The fishermen villages in Tok Bali.
The fishermen's boats.
117
Cu
Jetty to the nearest islands scattered around Tok Bali.
Boats prepared for tourist to go to the islands.
118
The horse riding provided in Harmony Beach Resort for the hotel guest.
ILLL-JL
Tfi e healthy horse ready to be ride!!
119

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HARMONY BEACH RESORT

HARMONY BEACH RESORT

Harmony Beach Resort,

16150 Pasir Puteh,

En. Azizan b. Abdullah

(Siti Noralisa bt. Ap. Hatim)

1. AZREEN BT. AWANG

2. BiBi NURFARITHA BT. BASHIR AHMAD

3, C!K SOM BT. AHMAD

4, S1TI NGRAUSA BT. AB. HALIM

DATE OF SUBMISSION : September 08, 2001

HARMONY BEACH RESORT

HARMONY BEACH RESORT

HARMONY BEACH RESORT

HARMONY BEACH RESORT

HARMONY BEACH RESORT

HARMONY BEACH RESORT

HARMONY BEACH RESORT

HARMONY BEACH RESORT

HARMONY BEACH RESORT

1. to obtain a long term loan for RM1,000,000 from Bank Bumiputera

HARMONY BEACH RESORT

HARMONY BEACH RESORT

BACKGROUND OF THE BUSINESS

Bibi Nurfaritha bt. Bashir Ahmad

Cik Som bt. Ahmad

Siti Noralisa bt. Ab. Ha||m

HARMONY BEACH RESORT

HARMONY BEACH RESORT

Name in full: Siti Noralisa bt. Ab. Halim

HARMONY BEACH RESORT

HARMONY BEACH RESORT

Name in full: Bibi Nurfaritha bt. Bashir Ahmad

HARMONY BEACH RESORT

Name in Full: Azreen bt. Awang

HARMONY BEACH RESORT

1. Azreen bt. Awang

2. Bibi Nurfaritha bt. Bashir Ahmad

3. Cik Som bt. Ahmad

4. Siti Noralisa bt. Ab. Halim

Hereby, as a partnership, we will be responsible on profit and loss and any

We as a partnership, agree to make a loan from Bank Bumiputra Commerce as a

We hereby, as a witness to the partnership agreement we are able to attend to

Encik Azizan Abdullah

Puan Aida Maria

HARMONY BEACH RESORT

HARMONY BEACH RESORT

a newcomer in the business field that establish a

HARMONY BEACH RESORT

HARMONY BEACH RESORT

recollecting the day's experiences or with holiday acquaintances at the

HARMONY BEACH RESORT

Siti Noralisa Ab. Halim

Siti Noralisa Ab.Halim

Cik Som Ahmad

FOOD AND BEVERAGES

HARMONY BEACH RESORT

TABLE OF JOB DESIGNATION

General / Administration Manager

Food and Beverages

HARMONY BEACH RESORT

Managing and conducting business matter in order to achieve company's

Attending any related meeting or seminar