Beruflich Dokumente
Kultur Dokumente
INTRODUCTION
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fter completion of all the required courses of BBA program under Sher-e-Bangla
Agricultural University, it is an obligatory part to get involved in a practical and
professional environment. So I had joined as an intern at BRAC International, for
three months to complete the BBA program. As I was in the HR Department and I basically
work with the recruitment and selection team, so I assigned to prepare my internship repot on
the recruitment and selection procedure of BRAC International. So I tried to prepare this
report with some critical analysis between my academic knowledge and practical experience.
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CHAPTER # TWO
LITERATURE REVIEW
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uman resources are the most valuable asset of a company. Previously the
company owner treats its people as worker or employee. Now it has been
changes. Modern management treats its people as resources. The company must
acquire qualified and effective persons to ensure the continued operation of the
organization. So, the success of any company almost depends on its human resources.
Recruitment and Selection are interchangeable words used frequently by many and
Recruitment is most commonly used word than the word selection. But there is difference
between these two terms. Recruitment is a activity to find people who like to join
organization. In other words it is the process of inviting candidates for applying to job
through various modes in which organization asks for. Selection takes place only after
inviting candidates.
Recruitment happens before selection process of candidates. Candidates who are identified
as right qualified person will be invited to the selection process which involves different
kinds of tests for knowing knowledge, skills and attitude that are required for performing
would be given job. Simply mean recruitment is a process of calling candidates by way of
giving notification in the newspapers, advertisements, publishing on websites and
contacting drop consultancies, et cetera. Ultimately without the recruitment, there is scope
for selection process. All the candidates who are invited in the recruitment may not be
selected because candidates have to go through selection process for proving their talent.
2.1 Recruitment
Definition 1: Recruitment is the process of discovering competent employee out of available
candidates in the market who are suitable to job and according to organization requirements.
Definition 2: Recruitment is the process of attracting prospective employees and stimulating
them for applying job in an organization.
Definition 3: According to David A. DeCenzo and Stephen P. Robbins, Recruitment is
the process of discovering potential candidates for actual and anticipated organizational
vacancies.
According to David A DeCenzo
The recruitment needs are of three types which are as follow:
a. First one is Planned Needs: These are the needs that arise from the changes in the
organization and retirement policy creating vacancy for new jobs.
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b. Second one is Anticipated Needs: These are those movements in personal which an
organization can predict by studying trends both in external as well as internal
environment.
c. Last one is Unexpected Needs: These needs arise due to various reasons like deaths,
resignations, accidents, illness, relocation etc.
Definition 4: Edwin B. Flippo has defined, Recruitment is the process of searching for
prospective employees and stimulating them to apply for jobs in the organization.
It is the activity that links the employees and the jobseekers. It is also defined as the process
of finding and attracting capable applicants for employment. It is the pool of applicants from
which the new employees are selected. It can also be defined as a process to discover sources
of manpower to meet the requirement of the staffing schedule and to employ effective
measures for attracting the manpower in adequate numbers in order to facilitate the effective
selection of an efficient working force.
From the above definition we can say that, Recruitment is the process of finding and
attraction capable applicants for employment. The process begins when new recruit are
sought and ends when their application are submitted. The result is a pool of applicants
which new employees are selected. The quality of an organizations human resources
depends on the quality of its recruits.
# Internal Sources: An excellent source of information is the current employee who may
know someone who would be qualified and interested in the open position. This source of
information is very low cost.
# External Sources:
Advertising
Employment agencies
Professional organizations
Educational institutes
Unsolicited or Casual applicants
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# Employee referrals:
Recommendation from the current employees
Appropriate for hard to fill positions
# Alternative to recruitment:
Employee leasing
Temporary help services
Independent contractors
# Cyberspace recruiting:
www.bdjobs.com
www.chakri.com
www.jobsbangla.com
www.prothom-alo.job.com
www.jobstreet,com.
2.2 Selection:
Definition 1: The process of choosing from a group of applicants the individual best suited
for a particular position and for the organization.
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Definition 2: M.J. Jucious has defined, The selection procedure is the system of functions
and devices adopted in a given company for purpose of ascertaining whether or not
candidate process the qualifications called for by a specific job.
Definition 3: Dale Yoder has defined, Selection is the process by which candidates for
employment are divided into two classes those who will be offered employment and those
who will not.
Performance: At first, our own performance depends in part of our own subordinates.
Employees with right skills will do a better job for any company and for the owner.
Employees without these requisite skills or who are abrasive would not perform effectively
and the company performance will suffer to a great extent. So there is a time to screen out
undesirables and to choose the better and perfect candidate that can effectively contribute to
company success.
Cost: Second, it is important because it is costly to recruit and hire employees so cost-benefit
ratio have to be considered while hiring of employees in order to avoid any unnecessary
wastage of money and the valuable resources .The total cost of hiring a manager could easily
be 10 times as high as once one add search fees, interviewing time, reference checking, and
travel and moving expenses.
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CHAPTER # THREE
ORGANIZATION PROFILE
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RAC (Bangladesh Rural Advancement Committee), one of the leading nongovernmental organizations, is not only in Bangladesh but also more than in ten
different countries around the world. It has able to achieve this leading position by
their tremendous performance around the world. In 1972, after the Independence of
Bangladesh, BRAC has started his journey by Sir Fazle Hasan Abed with the motto of
reducing poverty. Now it has operation in more than ten different countries like Afghanistan,
Pakistan, Philippine, Sri Lanka, Uganda, Tanzania, Serra Leone, South Sudan, Tanzania,
Pakistan, Myanmar, USA.
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farmers known as Borga Chashi Unnayan Prokolpo (BCUP) and the northern crop
diversification project (NCDP), the secondary crop diversification project (SCDP) has been
initiated in collaboration with Asian Development Bank and the Bangladesh Bank.
BRACs biotechnology laboratory has developed a method for reducing the total cost of in
vitro micro propagation of plants such as potatoes, bananas and cassava by using natural
light, ambient temperature and humidity regimes. The significant cost reduction is achieved
without compromising the quality and quantity of the in vitro plants produced. Their
innovation is repeatable, environmentally friendly and socially impartial and will contribute
to the efforts in achieving food security by producing cheaper clones of in vitro plants. This
will benefit both the urban and rural poor with a minimal capital outlay.
Under their Microfinance programme they mainly offer two packages, Dabi and Progoti.
Dabi loan package, exclusively for women who are part of VOs, is provided for small
enterprise ventures such as rearing poultry and livestock, growing vegetables and making
handicrafts. Loans range from USD 100 to 1,000, with an average loan size of USD 275. To
reach micro and small entrepreneurs, whose shops, agricultural businesses or manufacturing
activities do not qualify for credit from commercial banks; are considered under Progoti loan
package which is given to both men and women. The loans range from USD 1,000 to 10,000,
with an average loan size of USD 2,200. They also provide loans for migrants to finance their
outgoing costs and the immediate needs of their household after their departure. Loans range
from USD 600 to 4,000, with an average loan size of USD 2,300.
In 2013, BRACs microfinance programme launched a pilot project on financial education.
This project aims to empower microfinance clients by giving them a greater understanding of
financial management. Over the next year, the programme will roll out an expanded
curriculum, which includes classroom as well as community-based components. The
programme has also focused on improving customer service and ensuring that it adheres to
client protection standards. The programme expanded on its earlier pilot enabling clients to
make loan installments via mobile money, to offer this facility for savings deposits. In 2014,
the programme plans to investigate other ways that mobile money can be used to increase
client convenience and financial inclusion. One of the major causes of loan defaults is health
emergencies within a family. These incidents can be costly and magnify household
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vulnerability. To help clients cope with these events, the programme is piloting a health loan.
Existing clients can quickly access loans for are available for medical services like
consultation, diagnosis, surgery, and hospitalization, while patients can decide on their
service provider.
3.5.4 Targeting Ultra Poor (TUP) Programme
It focuses on improving the socioeconomic situation of those at the base of the economic
pyramid. Living in extreme poverty, this group struggles to meet the minimal dietary
requirements and faces difficulty to reach mainstream anti-poverty programmes like
microfinance. To help this population at least get on the bottom rung of the economic ladder,
our process includes a deliberate sequencing of interventions including asset grants, skills
development and personalized healthcare support. According to the latest impact assessment
study, about 95 per cent of those in the programme graduate from extreme poverty and
have stayed out six years after the programme ends. Most go on to take advantage of more
mainstream opportunities like microfinance. The programme is now being adapted by other
organizations in different countries around the world.
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programme started implementing a project to reduce vulnerability for migrant workers and
their families by developing and strengthening local information and support systems through
community based organizations (CBOs). The pilot is being implemented at 80 sub-districts of
21 districts with the support of Japan Social Development Fund (JSDF) and World Bank. The
migration programme became a member of the Coordination of Action Research on AIDS
and Mobility (CARAM Asia) in May 2013. The programme also provided support to
CARAM Asias preparatory work for the Colombo Process, 2014. In collaboration with
International Labour Organization, the programme piloted projects that focused on internal
migrants who are women. An instrumental information guide was produced to support the
migrants on safe internal migration. In December 2013, BRAC was nominated as the
convener of migrants rights taskforce at the strategic planning meeting of CARAM Asia
held in Kuala Lumpur, Malaysia.
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EDUCATION
Number of Schools 44,909
Number of Students 1.3 million
Graduated Students 10.8 million
Members in Community Libraries 1.2 million
GIRLS EMPOWERMENT
Number of Clubs 10,575
Number of Club Members 323,658
HUMAN RIGHTS AND LEGAL AID SERVICES
Human Rights and Legal Education Participants 3.9 million
Number of Legal Complains Received- 217,288
TARGETING THE ULTRA POOR
Women Received Assets 451,171
Women Received Training 1.5 million
AGRICULTURE AND LIVESTOCK
Seeds Distributed 1,772 MT
Poultry Vaccination provided 55.3 million
WATER, SANITATION AND HYGIENE
No. of People Served with Hygienic Latrine - 32.4 million
No. of People Served with Safe Drinking Water - 2.2 million
Figure-1: BRAC at a glance
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CHAPTER # FOUR
BRAC INTERNATIONAL
PROGRAMMES
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4.1 Afghanistan
EDUCATION
This year we have signed an agreement with DFID on girls education challenge (GEC)
project to educate 50,000 girls through 1,670 community-based girls schools (CBGS) up to
class 4 and 5 and mainstream them into government schools. We have completed the baseline
survey, the preparatory work for the project and trained our staff. As of December 2014,
more than 236,647 children (83 per cent of whom are girls) graduated from 7,905 BRAC
schools. Currently, there are over 70,980 students in 2,366 BRAC schools under two
education projects funded by the Canadian government and UKaid. An additional, 451
students have successfully been mainstreamed to government primary schools after
completing pre-primary education from 15 BRAC schools. As part of our continued efforts
to improve the quality of education delivery at mainstream secondary schools, we provided
6,801 teachers with subject-based training, 44 local resource persons were trained to initiate
mentoring programme and capacity building training to 46 government education officials.
(http://www.brac.net/Afghanistan, 2014)
HEALTH
More than 3 million people received healthcare services from the outpatient department,
while 13,131 patients were admitted to the inpatient department of BRAC operated 42
healthcare facilities in Kabul province.
This year 110, 606 women received reproductive and maternal health services. 212 mothers
underwent caesarean section and 3,076 surgeries conducted in our hospitals. A total of 91,383
under one child were vaccinated with penta-3, and 95,663 pregnant women received second
dose of Tetanus Toxoid (TT) vaccines. Our Strengthening Health Activities for Rural Poor
(SHARP) project operated 59 health facilities in Helmand province and 14 in Nimroz
province. Under the essential package of hospital services (EPHS), one provincial hospital is
being operated by BRAC in Nimroz province. The community health promoters identified
423 new TB cases. (http://www.brac.net/Afghanistan, 2014)
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820 sub-projects were approved by Provincial Management Unit (PMU), the local wing of
MRRD. (http://www.brac.net/Afghanistan, 2014)
CAPACITY DEVELOPMENT
Our capacity development programme has been providing support to enhance the capacity of
staff members of BRAC, different ministries, international and local NGOs, UN
organizations, and partner or donor agencies. Since its inception we have developed 150
courses and trained approximately 30,777 participants. In 2014, we have conducted 205
batches training and trained 3,902 participants among which 3,669 were BRAC staff and 85
per cent participants were female. (http://www.brac.net/Afghanistan, 2014)
4.2 Pakistan
EDUCATION
This year, our education programme has opened 200 primary schools in Sindh province in
addition to the 100 pre-primary schools in Khyber Pakhtunkhwa. We have signed an
agreement with the Education Fund for Sindh (EFS) to open another 500 non-formal primary
schools in hard-to-reach areas of the province. EFS committed USD 2.7 million (PKR 284.3
million) to enroll 21,000 children with a focus on girls education in Karachi, Khairpur and
Qamber Shahdadkot. (http://www.brac.net/Pakistan, 2014)
HEALTH
In 2014, our health services were provided to 94,361 people. We conducted 8,007 health
meetings with attendance from 106,198 participants. We are currently operating our health
programme in three districts through eight branch offices where around 100 health promoters
are reaching 92,356 populations. (http://www.brac.net/Pakistan, 2014)
MICROFINANCE
In 2014, our programme managed to increase its self-sufficiency from 80 per cent to 93 per
cent. We are developing the capacity of our local staff body for leading the future BRAC
microfinance initiatives. In 2014, 75 branch managers, all of whom are women and 32 area
managers,
11
of
whom
were
women,
were
trained
in
microfinance.
(http://www.brac.net/Pakistan, 2014)
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LIVELIHOOD
ENHANCEMENT
AND
PROTECTION
INSTITUTIONAL
DEVELOPMENT (LEP-ID)
The ultra poor programme known as the LEP-ID programme operates in two districts of
Balochistan. A total of 15,022 households were surveyed for the programme while 31 village
organizations and six local support committees were formed. This year, we have transferred
assets to 1,190 members in Lasbela district of Balochistan and 2,224 members were provided
extensive training. (http://www.brac.net/Pakistan, 2014)
harvesting,
post-harvest
handling
and
marketing,
and
record
keeping.
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HEALTH
In 2014, BRAC treated 216,315 under-five children suffering from malaria. We distributed
therapeutic food through two outpatient therapeutic centers, treated 1,997 under-five children
suffering from severe acute malnutrition with the cure discharge rate of 86 per cent, and
provided food supplementation to 950 children and 1,046 pregnant and lactating women with
moderate acute malnutrition. We provided vitamin A to 2,086 children and de-worming
tablets to 1,096 children. As a part of awareness rising, 2,975 women received knowledge on
infant and young child feeding through group meetings. (www.brac.net/South Sudan, 2014)
This year 151 mobile health clinics were organized in 14 remote and inaccessible areas
through which nurses and health workers delivered basic treatment for skin and eye infection,
anaemia, malaria, diarrhoea, pneumonia, reproductive tract infection, and served a total of
3,362 patients. Our community health promoters carried out 4,825 antenatal care check-ups
and 1,538 postnatal visits to pregnant women. 6,440 patients were treated by CHPs for
different diseases other than malaria. (www.brac.net/South Sudan, 2014)
4.4 Tanzania
MICROFINANCE
In 2014, we served 97,155 borrowers by disbursing USD 42 million. The average loan size
was USD 432. The programme has achieved its self-sustainability by reaching 18 regions.
Among our borrowers, 66 per cent are from rural areas and 34 per cent from urban and
suburban areas.
BRAC Tanzania MF received an award from Microfinance Transparency International (MTI)
for
being
transparent
in
our
work
and
dedicated
towards
the
community.
(www.brac.net/Tanzania, 2014)
BRAC provided 36 irrigation pumps to the farmers for better water supply in the field. Pumps
are easy to transport, install and operate. This has facilitated farmers to irrigate properly and
grow crops such as maize and vegetables all year-round with higher yields.
(www.brac.net/Tanzania, 2014)
LIVELIHOOD ENHANCEMENT THROUGH AGRICULTURAL DEVELOPMENT
This year, the project facilitated to organize producer groups of general farmers for maize and
poultry. It also promoted the sub-sectors to strengthen improved access to quality inputs and
extension services as well as market linkages. So far, 180 maize and 23 poultry producer
groups have been formed.
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During the six month-long inception phase, the project organized four regional workshops
with government, private sector, market actors and other stakeholders to orient them about
the project and to identify possible areas for collaboration. The project conducted value chain
studies on maize and poultry and organized capacity building training on the Making markets
work for the poor (M4P) approach for all project staff. Local market assessment was initiated
in the project working areas and the opportunities and market potentials were analyzed for
both maize and poultry sub-sectors.
In the operating areas, there are 104 maize demonstration farmers, 920 lead farmers, 6150
general farmers and 585 community poultry promoters who were trained for maize and
poultry sub-sectors. We collaborated with the government and potential private sectors for
their support in implementing the LEAD project. As a formal collaboration, YARA Fertilizer
Company and Seed Co Tanzania Limited have provided fertilizer and seeds with their agrodealer network to establish maize demonstration plots for 104 farmers.
The project identified at least one potential agro dealer per branch from 40 branches to supply
quality inputs and contributed single time a partial support among LEAD farmers in using
good seeds and fertilizers. We have linked 45 community poultry promoters with agrovet
shops to receive vaccine, medicine, feeder and drinker. (www.brac.net/Tanzania, 2014)
In 2014, we have organized meeting and distributed artificial insemination (AI) posters.
Through the GPAF project, we have trained and developed 100 AI service providers and
more than 53,000 livestock were inseminated. (www.brac.net/Tanzania, 2014)
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of
these
children
have
mainstreamed
in
government
primary
school.
(www.brac.net/Tanzania, 2014)
4.5 Philippines
EDUCATION
1,010 learning centers are benefitting 31,522 disadvantaged children in ARMM. 600 new
learning centers have begun operations in Sulu and Basilan, adding to the existing operations
in the provinces of Maguindanao, Lanao Del Sur and Tawi-Tawi. (www.brac.net/Philippines,
2014)
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The ADM project aims to improve access to and quality of kindergarten and elementary
education in the region particularly in areas with no government schools or ones with poor
access to education. The kindergarten is for 5-6 years old children and the elementary is for
6-9 years old children who never enrolled in school or dropped out from the schools. BRAC
follows the Philippine government curriculum which covers Kindergarten and 12 years of
basic education. The content of the curriculum and instructional materials are contextualized
for the socio-cultural backgrounds of the ARMM children. (www.brac.net/Philippines, 2014)
The teachers are selected from the local community where more than 50 per cent of them
have four years graduation and rest of them have college level education.
The kindergarten students are evaluated through an early childhood development (ECD)
checklist and school readiness year-end assessment (SReYA); and the students of grade 2
with Philippine-informal reading inventory (Phil-IRI). The students of grade 3 and 6 will take
the national achievement test (NAT). To further assess the students achievements, BRAC
initiated its own BRAC achievement test (BAT) for evaluating students accomplishments in
terms of knowledge, skill and understanding of their lessons. BRAC partnered with local
NGOs working in ARMM in the establishment and operation of BRAC learning centers. The
learning centers also follow the formative and summative evaluation procedures of the
Department of Education (DepEd). (www.brac.net/Philippines, 2014)
MICROFINANCE
This year we served 10,727 microfinance borrowers from 23 branch offices. We disbursed
USD 2.23 million loans to clients across six counties. The average microloan size was USD
191. (www.brac.net/Liberia, 2014)
were
held
and
80
village
nutrition
committees
were
formed.
(www.brac.net/Liberia, 2014)
have
vaccinated
507,859
poultry
birds
in
BRACs
working
areas.
(www.brac.net/Liberia, 2014)
We have trained and supported 120 backyard poultry rearers and 200 community poultry and
livestock promoters in six counties. Chevron and EU provided fund for setting- up of poultry
parent stock farm and feed mill to produce day old chick and feed. (www.brac.net/Liberia,
2014)
HEALTH
This year we have started the reproductive maternal, neonatal and child health (RMNCH)
programme in seven counties under the DFID-funded Global Poverty Action Fund (GPAF)
project. The aim of the programme is to improve the reproductive and maternal health of
106,000 women and adolescent girls, and health of 53,000 under-five children in
Montserrado, Margibi, Bong, Nimba, Lofa, Grand Bassa and Grand Cape Mount counties.
We have signed an agreement with the Ministry of Health and Social Welfare of Liberia as
the sub-recipient of Global Fund to Fight AIDS, Tuberculosis and Malaria (GFATM) of TB
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We conducted 982 health meetings where 11,659 pregnant women participated and
distributed 53,477cycles of oral contraceptive pills. We treated 4,963 malaria and 73
tuberculosis patients; 281 poor patients received free consultations from our health and
diagnostic center. We piloted community-based distribution of family planning commodities.
The initiative was undertaken in collaboration with the Family Health Division of Ministry of
Health and Social Welfare and UNFPA with an aim to promote mass awareness on family
planning
and
use
of
modern
contraceptive
methods
at
the
grassroots
level.
(www.brac.net/Liberia, 2014)
AGRICULTURE
In 2014, under the GPAF project, we provided basic and refresher training to 3,000 kitchen
gardeners and 200 CAPs. We organized 80 nutrition awareness campaigns and conducted
960 village nutrition committee meetings. Under seed production project, rice, maize,
pineapple, plantain, groundnut, cassava and sweet potato were cultivated in 30 acres of land.
With support from the WFP, we developed 100 acres of swamp land for the production of
rice in Port Loko, which will provide employment opportunities for community people.
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We trained 80 rice demonstration plot farmers on modern agriculture technologies like seed
bed preparation, line sowing, fertilizer application and weeding. They were also provided
with agriculture inputs like rice seeds and tools. Using the technologies, the demonstration
plot farmers reaped more harvest than the previous year. (www.brac.net/Sierra Leone, 2014)
POULTRY AND LIVESTOCK
This year, 200 community livestock and poultry promoters (CLPPs), 400 backyard poultry
rearers, 123 model poultry rearers and 176 model livestock rearers were trained on poultry
rearing, management, prevention and control of poultry diseases. They also received training
on poultry shed designing, poultry unit construction, vaccination and production technology
of poultry farming. We distributed 400 poultry sheds, 8,800 chickens, 69 metric tons of
poultry feed and vaccination to poultry rearers.
HEALTH
As a sub-recipient of the Global Fund to Fight AIDS, Tuberculosis and Malaria (GFATM)
grant, BRAC established 308 community health committees and 90 school health clubs in
three districts to educate people about the prevention and treatment techniques of malaria.
Knowledge about cholera prevention techniques was disseminated among the community
people. 5,655 hand-washing soaps, 186,457 water purifiers were distributed in the
communities and 580 safe water storage containers to street vendors. Awareness messages
were disseminated through 14,000 posters, 5,000 brochures, and 2,500 wristbands.
The Ministry of Youth Affairs initiated the WFP-funded environmental sanitation cash for
work project, where BRAC is one of the implementing partners. After the cholera outbreak in
2012, the ministry has stepped up its efforts to reduce incidents of cholera and malaria
outbreak in the slums of Freetown by cleaning garbage and drainage systems. The project
aims to reduce these diseases and create employment opportunities for 1,500 youths,
especially for women. Approximately 80,000 people were reached by 580 community health
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promoters, who conducted 8,249 health forums to raise awareness on proper healthcare
practices. (www.brac.net/Sierra Leone, 2014)
EDUCATION
This year, we have signed an agreement with DFID on girls education challenge (GEC)
project to educate 7,500 girls through 250 community-based girls schools (CBGS),
spreading across 12 districts of Sierra Leone.
We are providing support to 300 government schools through teachers training and peer
mentoring interventions. (www.brac.net/Sierra Leone, 2014)
EMPOWERMENT AND LIVELIHOOD FOR ADOLESCENTS
We trained 112 adolescent members of ELA clubs on financial literacy with an objective to
ease their transition from economic dependence to economic independence. Through this
training, the girls were able to increase their knowledge about financial options and
strategies, money management and financial expenditure.
This year, we gave microcredit support to 43 adolescent girls and provided training on
livelihood skills such as poultry management, tailoring and hairdressing. From the existing
clubs, 10 groups were formed for microcredit and 112 adolescent members received loans to
expand their businesses. (www.brac.net/Sierra Leone, 2014)
4.7 Uganda:
MICROFINANCE
This year, USD 15.27 million was disbursed to 111,000 borrowers. (www.brac.net/Uganda,
2014)
SMALL ENTERPRISE PROGRAMME
11 new branches were started, increasing the outstanding amount and the number of
outstanding
borrowers.
USD
7.23
million
was
disbursed
to
5,261
borrowers.
(www.brac.net/Uganda, 2014)
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EDUCATION
The scholarship programme was officially launched in May 2014, targeting 5,000
academically bright students. This year, 600 scholars have been selected from 49 districts in
Uganda. (www.brac.net/Uganda, 2014)
HEALTH
This year, our health programme expanded in 128 branches across 64 districts in Uganda. We
treated 85,951 people with malaria, provided antenatal care (ANC) for 331,114 and postnatal
care (PNC) for 57,189 women and 287,687 children under five were immunized.
(www.brac.net/Uganda, 2014)
In 2014, the programme focused on consolidating outreach in Karamoja. 120 centers reached
3,436 girls where 11,887 girls received skills training, financial literacy, livelihood training
and intensive vocational training. 1,840 girls saved a total of UGX 76,738,100 (USD 31,194)
in their income-generating fund (IGF). 380 girls borrowed UGX 17,677,500 (USD 509,602)
and invested into their businesses. The programme trained 50 youths in vocational skills, 80
per cent of whom were either self-employed or were employed by small firms in their
communities. (www.brac.net/Uganda, 2014)
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CHAPTER # FIVE
INTERNSHIP JOB DESCRIPTION
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Then my next responsibility was CV screening. In every advertisement there is a dead line to
submit the CV and after the deadline they start doing CV screening for short listing the
potential candidates according to the job requirement. If they do not get enough potential
candidates from their official website then they also screen the CV from Bdjobs according to
the requirement.
After that my next duty was communicate with the candidates to invite them for the
interview. According to the recruitment policy, during the communication they check the
English communication skill of the potential candidates because as they are looking for the
candidates of outside Bangladesh. Not only that, they also collect some basic information like
currently in which organization they are working for, their designation, current salary,
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expected salary etc according to their policy. As a part of recruitment team I used to do this
thing.
Finally before the interview I have to prepare a long list where I have to mention all the
information which I collect during communication. In addition, I have to mention their
academic background, total years of experience in the long list which I collect from the CV.
For the internal candidates they check the grievances against those candidates and also their
BRAC joining date to know how long they are part of BRAC. I also have to input this
information in the long list.
Marinating Database
Another responsibility was maintaining the database. I used to maintain two databases. One is
for keeping the track of interview status, which is after every interview my supervisor,
returned me the long list where all the invigilator of the interview board gives their valuable
comments. I have to input those comment in their interview status database. Another one is
for keeping the track of internal CV where they try to maintain the record of how many
internal candidates are interested for their vacant position with the details of those candidates.
Co-Ordinate with the supervisor in PMS (Performance Management System)
Process
I also get the opportunity to work with my supervisor in the PMS process. As the head office
is in Bangladesh, so all the PMS form of the employee from different country came to head
office for further procedure. Here first we have to check whether the PMS form is properly
filled up or not. Then we had to prepare multiple excel sheet where all the detail information
of each employee from each country is included according to programme, country,
recommended, not recommended employee. After that we had to prepare the file according to
different programme.
Preparing Personal file
For every new joiner they prepare a personal file which includes all the important documents
needed for the new joiner. This personal file includes:
1. CV
2. Passport size photograph
3. Personal Information Form[ given by BRAC on the joining date]
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4. Nominee Form
5. All Academic Certificate & Transcript
6. Offer letter
7. Appointment letter
8. All the experience Certificate
9. Resignation letter from previous job
10. Photocopy of National ID and passport
In addition, I also prepare the appointment letter and deployment form for new joining.
So these are the all task I was assigned during my internship. The report will elaborate more
with each and every step of Recruitment and Selection Process followed by BRAC
International.
5.2 Challenges
At first it was very challenging for me because this was my first experience in the corporate
world. My most challenging part was when I communicate with the candidates because they
asked lots of question regarding job and I have to handle those technically. Not only that,
according to the policy as they check the English communication skill before interview, was
also challenging for me, because most of the time what I felt was, people have very good
working experience but may be for the lack of practice they feel more comfortable to
communicate in bangle. So to make them to communicate with me in English was also
challenging for me because I had to give feedback to my supervisor about their English
proficiency was challenging for me. Sometimes I had to do too many things within the time.
So managing the time was very challenging for me, and when there are too many work at the
same time then it is also challenging to decide which one give the first priority.
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CHAPTER # SIX
RECRUITMENT & SELECTION
PROCESS OF BRAC INTERNATIONAL
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Step 7:Arranging 2nd round interview with the shortlisted candidates and
maintaining database
Step 8 : Joining of the selecting candidates
Figure-4: Steps of Recruitment and Selection Process of BRAC International
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1. Planning and forecasting: The very first step of any recruitment is planning and
forecasting of human resource and their availabilities. The objective of human resource
(HR) planning is to ensure the best fit between employees and jobs, while avoiding
manpower shortages or surpluses. The three key elements of the HR planning process
are forecasting labor demand, analyzing present labor supply, and balancing projected
labor demand and supply. In every organization it is very important to planning to plan
and forecast accurately because depending on that they have to prepare the budgeting.
The HR department of BRAC International also involved with the planning and
forecasting of their human resource. Here first the line mangers send their requirement
to their programme head. Then the programme head inform this to the top management.
Then top management sit with the HR head to do the ultimate forecasts of the human
resource requirement by verifying the necessity of human resource in different
programme and also ensure the available funding.
2. Staff Requisition: Staff requisition is the very first step to recruit an additional
employee for the vacant position. Department supervisors who want to hire additional
staff, or replace employees who resign or are terminated, generally have to complete a
job requisition. A requisition is forwarded to the human resources department for
handling by the recruiter. This form basically includes the job title, department, fill date,
and the requisite skills and qualifications for the job. It also helps to measure the
efficiency level of recruitment process by considering that how quickly the process has
done after processing the staff requisition form. As BRAC International deals with other
countries, so they basically deal with the recruitment process of outside Bangladesh. So
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when there is any vacancy in any programme, they forward Staff Requisition Form to
the head office for further procedure.
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In addition, job advertisement should also include the job location, salary information,
employment type, address to apply for the vacant position, deadline for the
application etc.
After preparing the job advertisement the next important task is job posting because it helps
to gather a pull of potential candidate. So publishing the job in to a suitable source which
helps to attract the right kind of applicant is another important task for HR dept to fill up the
vacant position.
The HR team of BRAC International also follows the staff requisition form for preparing the
job advertisement. In their advertisement they includes a brief description about the
organization, a proper job title, a clear job description of required vacant position, educational
requirement and other qualification, job location (as they are looking for candidates outside
the country), employment type, salary information, website address to post the , application
deadline etc. After preparing the job advertisement they mainly use two sources to publish
their job. One is their official website which is carrers.brac.net and another on is bdjobs.
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After publishing the job advertisement in their official website and bdjobs they give 15 days
to the interested candidates to apply for the vacant position. Within these 15 days the
recruitment team of BRAC International goes through a series of screening. As they have two
official website (internal candidate and external candidate) to apply for the vacant position, so
they receive a huge number of for their opening post. Beside this they also offer e-recruitment
process to their candidates to apply for the vacant position. For making their task easy, they
open a folder for every vacant position, and within these 15 days they put them to the
respective folder accordingly. After the deadline of their job advertisement they start
screening the. For every vacant position they receive a huge number of but all of them do not
match with their requirement. So for making their job easy under every folder they open four
sub-folders, which are selected, can be considered, good, not selected. For example, there is a
vacancy for research associate position, after posting the job advertisement, everyday they
receive a good number of .As the HR team of BRAC International deals with 11 different
countries, so they have few numbers of vacant positions at the same time, for making their
task easy open a folder for every vacant position. So every day the num of they receive for
the research associate position, they put this on research associate folder. Then after the
deadline of the advertisement, they start screening for the next step of recruitment process.
Here under the research associate folder they open four sub-folders which are selected, can be
considered, good, not selected. The applicants who has same qualification according to their
requirement, put their on the selected folder, the number of applicants whose experience and
knowledge do not directly match with the requirement but have some relevant experience, put
their in can be considered folder, there are some applicants which are very good considering
the qualification and education, but do not match their requirement at all, they put their on
good folder, and the rest of the put in the not selected folder. The reason behind this
customization is it makes there process easy and effective. Sometimes for some position, they
do not get enough which directly match with their requirement, and then they go for those
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applicants who have relevant experience and qualification. Sometimes when they need urgent
recruitment then they go through with the good for the suitable candidates. If they think that
they do not get enough for their opening post then they go for their bdjobs database to hire
the suitable candidates. For the top position they also collect the from headhunters, because
for the top position the requirement is very high as they need lots of relevant level experience
which is not always easy to get from the job advertisement or bdjobs. So headhunters also
play a good role for collecting the of top position vacancy.
After doing the initial screening the recruitment team sends those to the board for deciding
the short-listed candidates. Then the board decides who will get the final call for the
interview and they inform that to the recruitment team and according to that recruitment team
approach with the short listed candidates.
1. Arranging 1st round interview with the short-listed candidates: After doing the
preliminary interview over telephone and confirming all their information according to
their requirement, they arrange face to face interview with the board. Here they arrange
the board panel according to the vacant position. One from HR department and others
from the relevant programme are decided as the panel member for taking the interview
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according to their necessity. Then before taking the interview they prepared a short list
and long list of the short listed candidates for making the interview secession easier for
the panel members to approach with the candidates. Here the short list includes all the
basic information which is taken over telephone, which basically gives the interviewer a
glance idea about the whole interview session that how many candidates are going to
attend the interview with their very basic information. On the other hand long list is also
very important because it considered as a first official documents where candidates
remarks and behavioral traits is being recorded. For preparing the long list they have
two different formats. One is for external candidate and another one is for internal
candidates. This long list includes the name of the applicants, their date of birth,
academic history, total years of working experience, professional qualification (if any)
currently which organization they are working for with their designation, if they had
relevant experience with the vacant position then this thing also include in the long list.
Beside this other information which is collected over telephone interview like their
current and expected salary, notice period, passport validity are also include in the long
list. Sometimes there are vacant positions in different countries in same designation,
and then sometimes the candidates have country preference, which is asked during
telephone interview. All this information is included in the long list for both external
and internal candidates. But in case of internal candidates there are some additional
information like the joining date of BRAC, their PIN number (every BRAC employee
has a PIN number), whether there is any grievance against him or not which they
checked from their HRIS( Human Resource Information System) system, for which
programme they are currently working for. So these long lists make the whole interview
process easier especially for the interviewer because it helps them to get an idea of the
candidates about their experience and knowledge, which ultimately helps them to make
the whole interview secession effective and interactive.
2. Arranging 2nd round interview with the shortlisted candidates and maintaining
database: After finishing the first round interview the next very important task for the
recruitment team is arranging the second round interview with the short listed candidates
from the first session for final selection procedure. Here the HR team has to again
communicate with the candidates for inviting them for the second round interview. This
second round is mainly arranged for selecting the most eligible candidates for the vacant
position considering all the factors. This second round interview plays a very important role
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for the whole selection process because there might be two or three eligible candidate for
the vacant position but the interviewer has to identify the right person who is really
interested to work for their organization. For example if they hire a person who has all
qualification and skill according to their requirement and after doing all the selection
procedure, the selected candidate decides that now he is not interested for the position
because he has better opportunity which ultimately delay the whole selection procedure
which ultimately creates a huge cost for them. As BRAC International recruits the
candidates outside Bangladesh and they have operation in some African countries, so it
might happen sometime that first they showing their interest but after doing the whole
selection procedure they decide that they are not interested to work in those country then it
delays the whole selection procedure and create a huge cost as well. So this second round
interview is very important for the interviewer to ensure whether the candidate is really
interested for the vacant position.
After conducting the whole interview session and selecting the candidates for the vacant
position, the next important task for the HR team is maintain the interview status in their
database. This database includes the name of candidates, vacant position, the date of 1st
and 2nd round interview along with the name of panel members and their valuable
comments. This database mainly helps the HR team for tracking all the interview record
easily and the future decision for the recruitment and selection procedure. For example
they select a candidate for the vacant position and after go through with the whole
procedure the candidate may deny their offer if he or she get any better opportunity, in
that time rather than go through with the whole selection procedure again, they can easily
find who is the next eligible candidate to offer that vacant position according to the
interview status from this database which ultimately save their time and cost. Not only
that sometimes it might happen that the candidates give interview for one position and
according to the interviewer they are not suitable for that position rather than they are
suitable for another position which is mentioned in the interviewer comment. So from the
database the HR team also takes decision in future if there is any vacancy for that position
which also save their time and cost and make the whole process faster. Beside this,
sometimes they black list some of the candidates considering some factors like if they
found that the candidate is terminated from any organization for their poor performance
or they are invited several time for the interview but they do not attend the interview. So
considering those factors they sometime blacklist some candidates which also includes in
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those database, and they do not approach further with those candidates for any vacant
position. Beside this they also maintain another database for internal candidates. This
database mainly includes how many they receive for the current vacant position from the
internal candidate, their current designation along with the programme, their other basic
information like contact number, email address, pin number etc.
6. Joining of the selecting candidates: After go through all the procedure the last step of
recruitment and selection procedure is recruiting the selected candidates.
For recruiting the candidates HR team has to go through with some procedure. After
selecting the candidates first they do the reference check through email according to
their policy. Beside this they also send their employee to the permanent address of
selected candidates to do more verification. Then they ask the new joiner to do the
medical checkup according to their policy. The selected candidate must undergo a
medical checkup and subject to satisfactory medical report is needed for issuing the
formal appointment letter. After checking the reference they prepare an offer letter for
the selected candidates where every detailed information is included like the selected
candidates name, the offering position, duration of employment period ( as they offer
contractual position), orientation period, and other terms and condition of the
employment according to the BRAC employment policy. After preparing the offer
letter they send it to the selected candidate and when they accept the offer letter ask
some important documents like their academic and professional certificate along with
all the documents of previous job experiences and the resignation acceptance letter
and clearance of last job, photocopy of passport and national id etc. the selected
candidates are requested to bring all these documents on their joining date. On the
joining date they provide some forms to the candidate whom they have to fill up
manually, then the HR team crosses check with that information with the real
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documents and after verifying these entire things they finally recruit that candidate for
their vacant position.
So these are the whole recruitment and selection procedure at BRAC International. For
recruiting the candidates for the vacant position they go through each and every step which is
described in details above according to their policy.
7. Recruitment Cycle
The whole recruitment and selection process of BRAC International takes time as it has to go
through with each and every step to recruit an employee for the vacant position. Though they
do not strictly follow any standard recruitment cycle but as I work with the recruitment team,
so I can say that they try to maintain a standard time in each and every steps of the
recruitment process but sometimes due to urgency they try to make this duration as shorter as
possible. An approximate estimation of recruitment process of BRAC International is given
bellow:
Recruitment Steps
Duration
Staff requisition
2 days
3 days
15 days
Screening
3 days
2 days
10 days
Reference check
7 days
10 days
Total
52 days
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CHAPTER # SEVEN
ANALYSIS
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7.1 Percentage analysis and graphical presentation of some major findings through
questionnaire:
For collecting data of each issue I asked the questions BRAC International employees
individually. And there were 14 respondents in my survey. Based on response of those 14
respondents here each issue is graphically illustrated.
Issue: 1- Level of choosing right person for the right place at BRAC Int.
Level of choosing right person for the right place at BRAC Int.
14%
Good
Satisfactory
50%
Needs to Improve
36%
Figure-7: Chances of being promoted to the upper position of the exiting employee
Interpretation:
Data for finding the level of choosing right person for the right place at BRAC Int. has been
collected from the officer and above level employees. Here total number of respondent was
14. From graph we can see that 7 people (50%) feels it is good, 5 people (36%) feels as
satisfactory, 2 people (14%) feels as needs to improve. So we can say that, some department
may get some extra favor from HR department.
29%
Annually
Half Yearly
71%
0%
Quarterly
0%
Interpretation:
Data for finding the times of employee recruitment at Times of employee recruitment at
BRAC Int. has been collected from the officer and above level employees. Here total
number of respondent was 14. From graph we can see that 10 people (71%) say when
required, 4 people (29%) say as annually. But at when I worked there I have seen Times of
employee recruitment at BRAC Int. only recruit employees when they need.
Issue: 3- Chances of being promoted to the upper position of the exiting employee
Chances of being promoted to the upper position of the exiting
employee
25%
25%
20-40%
40-60%
60-80%
13%
80% Above
37%
Figure-9: Chances of being promoted to the upper position of the exiting employee
Interpretation:
Data for finding the levels of chances of being promoted to the upper position form the
existing employee BRAC Int. has been collected from the manager and above level
employees. Here total number of respondent was 14. From graph we can see that 37% says
that it is 40-60%, 25% says that it is 80%, other 25% says that it is 20-40% and 13% says
that it is 60-80%. By analyzing these data we can say that most of the time employees for
the upper level post are selected from external sources.
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High
Moderate
Low
40%
Male
Female
60%
Interpretation:
Data for finding the percentage levels of male and female employee at BRAC Int. has been
collected from HR Department. From graph we can see that male are 60% and female are
40%. By analyzing these data we can say that BRAC Int. not committed any discrimination
about selecting male and female employee.
If we try to find out some similarities between the BRAC International recruitment processes
with general process then we can say that there are some key areas we can focus which are
given bellow:
In the general process we can see that the first step is identify the vacancy and
evaluating the need of that new vacancy and from BRAC International recruitment
process we can see that for doing the planning and forecasting of human requirement
they also try to follow this step. After getting an estimation of programme head the
top management sits with the HR department to do the ultimate forecast of human
requirement by verifying the necessity of programme requirement. As they hire the
employee for contractual basis so it is very important for doing the planning and
forecasting the gap between available human resource and the required human
resource as per project needed.
The second step of general recruitment process is develop position description and if
we focus the BRAC International process then we can see that they also try to follow
this step when they prepare for the job advertisement they always try to ensure that
the job description of respective vacant position is clearly mention in their
advertisement. Beside this, they also mention the additional requirement along with
academic requirement and preferable experience which ultimately reflect that they are
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very serious for developing the position description for attracting the right candidate
for their vacant position.
From the recruitment process of BRAC International we can say that they try to
develop a recruitment plan for making the process more efficient. For example after
the approval of staff requisition form they try to post their job advertisement in their
official website within 3 days and after posting the job advertisement they give 15
days to the applicant for applying for that vacant position which reflects that the try to
maintain the general process of recruitment plan for making the process more
efficient.
After doing the screening they approach with the candidates over telephone for
checking their English communication skill as per requirement and also collect other
information before the final interview as per their policy which reflects that they are
following the general recruitment process which is review applicants and develop the
short list. Beside this, before the interview they prepare a long list for the interviewer
which helps them to get an overall idea about the short listed candidate with in a very
short time which ultimately helps to make the interview session more interactive. It
also reflect that the try to follow the general recruitment process.
Beside this they also do the reference check, medical checkup before recruiting the
selected candidates for the vacant position, which is also part of general recruitment
process.
So these are some key areas which I can relate with my theoretical knowledge that what I
have learned in my BBA Programme and how it can actually implement in an organization.
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CHAPTER# EIGHT
FINDINGS, RECOMMENDATIONS &
CONCLUSION
Page | 56
To collect the vacant position, they mainly rely on their official recruitment website and
beside this they have an access in bdjobs database. When they feel that the CV they
received from the recruitment website for the vacant position is not enough then they go
for the second option which is bdjobs to hire the potential candidates. Sometimes it is
also not enough to get the potential candidate from bdjobs because as they are looking
for the candidate outside Bangladesh and they have a huge operation in African
country, so people are not interested for those countries. In that case, it is really
challenging for the recruitment team to find out the potential employee for that vacant
position.
Total 64% of employees satisfaction level of the recruitment process is moderate. It
follows a standard procedure in the selection process.
The percentage of choosing right person for right place is 50% good. The Management
always tries it best to find the best and suitable person for employment. But it needs to
develop.
No discrimination against the applicant on the basis of sex, color, region, race, age,
national origin or any other factor in selection and recruitment process.
As an intern sometimes I feel that there is a lacking of supervision for maintaining the
interview database. There the interns are mainly responsible for updating the interview
status in their database. Sometimes they do not update this database properly after the
interviews which ultimately hamper their main motto of maintaining this database.
They make format for getting background information of the candidates which is not
suitable. For International, in some places there is no more than contact number and PO
Box number where addresses are not given. In this case get in touch with the particular
person turn into a huge problem for organization. In emergency situation or either they
do any unlawful incident its very tough to get them.
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BRAC Int. only recruits employees when they need and Most of the employee of
BRAC is satisfied with the work environment. They feel safe to work here. Majority
agrees that they are satisfied with their environment.
To publish their advertisement for job vacancy, they mainly rely on their official
website and bdjobs which are also not enough always to attract the potential candidate
as there vacancy is basically for mid level and top level position where the requirement
is very high which ultimately delays there whole recruitment process.
So these are some areas where I found gap in their recruitment process during my internship
which is need to be improved to avoid the obstacles and make the whole process more
effective.
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8.2 Recommendations
After doing the analysis we can say that BRAC International try to practice some standard
recruitment process to make the whole process more effective. So providing recommendation
for a leading NGO like BRAC is tough job indeed. As a fresher it is quite difficult for me to
prepare the recommendation, but according to me there are some areas which are needed to
be focus to make the process more effective.
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They should give more focus to publish their job advertisement. As I have mention
earlier that the sources they use to advertise their job vacancy is not always enough to
attract the their targeted applicant , so according to me they should give more focus on
that because as they are looking for candidates outside Bangladesh and their vacancy is
mostly for mid level or top position, so they should do a research to identify which is
the best source to attract the potential candidate according to their vacancy and on the
basis of that they should do the job advertisement.
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8.3 Conclusion
To sum up I would like to say, after getting involved in the recruitment process of an
organization, I could virtualized many things which were not possible only reading the books.
In this report I tried to elaborate both the general guideline of the recruitment and selection
process along with the recruitment process of BRAC International. During preparing the
report I clearly understand what are the similarities and differences between the theoretical
knowledge and practical knowledge.
On the concluded note it can be mentioned that the recruitment process of BRAC
International is quite effective and efficient. They try to follow a structured process to make
their process cost effective and efficient. Beside this there are some areas which are needed to
be change to make the best recruitment practice.
So overall it was a very good experience for me to join as an intern at BRAC International
and to be a part of recruitment team.
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REFERENCE
Page | 62
Reference
www.brac.net/BRAC. (2015). Retrieved June 11, 2015, from www.brac.net:
http://www.brac.net/sites/default/files/annual-report-2014/BRAC-annual-report
2014.pdf
http://hrcouncil.ca/recruitment. Retrieved June 11, 2015, from
http://hrcouncil.ca/hr-toolkit/right-people-recruitment.cfm
http://hrcouncil.ca:
from
www.brac.net:
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APPENDIX
Page | 64
Questionnaire
Dear Respondent, I, Rajesh Chakraborty, student of BBA in Agribusiness Program in Sher-e-Bangla
Agricultural University under Faculty of Agribusiness Management. I am conducting a survey to
measure the level of employee satisfaction in the BRAC International. This survey is done to derive
information that would help me to furnish my internship report. It would be very kind of you if you
accurately respond to the questionnaire. I assure you that information is going to be used for academic
purpose only.
For collecting data of each issue I asked the questions BRAC International employees
individually.
Question 1:
what do you think about choosing right person for right place in BRAC
International?
Good
Satisfactory
Needs to improve
Annually
Half yearly
Quarterly
Question 3: what is the percentage of chances of being promoted to the upper position from
the existing employee of BRAC International?
20-40%
40-60%
60-80%
80% above
Question 4: what is your satisfaction level about recruitment and selection process of BRAC
International?
Very high
High
Moderate
Low
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