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KIP Starprint 6000

User Guide
Version C.06

Thank you for purchasing the Starprint 6000.


This USER'S MANUAL contains functional and operational explanations for the Starprint 6000.
Please read this USER'S MANUAL carefully before using the Printer.
Please keep this USER'S MANUAL for future reference.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditons.
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Do not install Machine around other electronic equipment or other precision instruments.
Other devices may be effected by electrical noise during operation.
If the Machine is installed near other electronic equipment, such as a TV or a radio,
interference to said equipment, such as noise or flickering, may occur.
Use a separate power line and install the PRINTER as far as possible from said equipment.
As an ENERGY STAR Partner, Katsuragawa Electric Co., Ltd. has
determined that this product meets the ENERGY STAR guidelines for
energy efficiency.

The International ENERGY STAR Office Equipment Program is an international program that
promotes energy saving through the penetration of energy efficient computers and other office
equipment. The program backs the development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which business proprietors can
participate voluntarily. The targeted products are office equipment such as computers, monitors,
printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are
uniform among participating nations.

(1)

Safety Warnings
The following warnings are very important in order to safely use this product.
These notes are important in preventing danger to the operator or operation of the printer.
The following symbols are found throughout the USERS Manual and have the following meaning:

WARNING
This WARNING mark means that there is a possibility of death or serious
injury if you ignore or do not follow the said instruction.

CAUTION
This CAUTION mark means that there is a possibility of injury or physical
damage if you ignore or do not follow the said instruction.

When marked with this symbol, DO NOT ATTEMPT

When marked with this symbol, pay close attention to

(2)

WARNING
Ground the product with a correct ground source or you may be electrically
shocked.

1. The Power source should be as follows:


120V plus or minus 10%, 16A and 50/60Hz
2. Use a circuit with a dedicated breaker.
3. Install the product as close to the wall outlet as possible.
4. If you wish to move the printer, please contact your service personnel.

1. Do not remove the screw and do not open the cover if not instructed to
do so in this Users Manual. If you ignore this warning, you may be burnt
or receive an electric shock due to a hot item or electrically charged part
inside of the printer.
2. Do not disassemble or tamper with the printer.
It may result in a fire or an electrical shock.

1. Do not plug in the printer into a multi-wire connector in which some other
equipment is plugged into.
It may cause a fire due to outlet overheating.
2. Do not damage the Power Cord by stepping on or placing heavy items
on it.
If the Power Cord is damaged, it may cause a fire or you may receive
an electric shock. REPLACE THE CORD IF DAMAGED!

1. Do not put a flower vase, a flowerpot or any water-filled item on the


product.
Spilt water could cause a fire or an electric shock.
2. If the product generates an abnormal smell or noise, turn it off and
unplug it from the wall electrical outlet immediately.

Do not throw the toner into a fire or other sources of heat, as it can
explode.

(3)

CAUTION
Do not install the printer in a humidified room or a dusty room.
Also, do not install the printer on an unstable floor as injuries may occur.

1. Unplug the printer before you move it.


The power cord may be damaged and it may result in a fire or electric
shock.
2. If you do not use the printer for a long duration (holidays, company
shutdown) turn off and unplug the printer from the outlet for safety.

Do not pull the cord when you unplug the printer as you may damage the
Power Cord.

There are hot items inside of the printer.


Take great care not to touch these items when you remove mis-fed media.

Ventilate the room well if you print in a small area.

(4)

TABLE OF CONTENTS
Chapter 1

Before Printer Use

1.1

Installation Requirements

Page
1- 2

1.2

Originals Prohibited from Duplication

1- 3

1.3

Features

1- 4

1.4

Specifications

1- 5

1.5 Available Print Sizes


1.5.1 Available widths
1.5.2 Available lengths

1- 7
1- 7
1- 7

1.6 Appearance
1.6.1 Front view
1.6.2 Rear view
1.6.3 Operation Panel
1.6.4 Media Indicator
1.6.5 Counter Indication Method

1- 8
1- 8
1- 9
1-10
1-12
1-14

1.7

1-15

Indications during Normal Use

Chapter 2

Basic Operations

2.1

Turning on the Printer

Page
2- 2

2.2

Turning off the Printer

2- 4

2.3

Installing Roll Media into a Roll Deck

2- 5

2.4

Installing Toner

2-13

Chapter 3

Advanced Operations

3.1

Changing the Density Level

3- 2

3.2

Dehumidifying the Roll Media

3- 3

3.3 User Mode


3.3. 1 User Mode 0
3.3. 2 User Mode 1:
3.3. 3 User Mode 2:
3.3. 4 User Mode 3:
3.3. 5 User Mode 4:
3.3. 6 User Mode 5:
3.3. 7 User Mode 6:
3.3. 8 User Mode 7:
3.3. 9 User Mode 8

Image Enhancement Setting Mode


Auto Power Off Timer Setting Mode
Auto Power Off Setting Mode
Cold Sleep Timer Setting Mode
Cold Sleep Setting Mode
Warm Sleep Timer Setting Mode
Warm Sleep Setting Mode

(5)

3- 5
3- 6
3- 7
3- 9
3-10
3-11
3-13
3-14
3-16
3-17

3.3.10 User Mode 9: Low Temperature Environment Setting Mode


3.3.11 User Mode A: H/H Environment Setting Mode

Chapter 4

Page
3-18
3-19

Error Indications and Correction

4.1 Paper Mis-feed Errors


4.1.1 Paper mis-feed in Roll Deck Section (J-01, J-02, J-03 and J-04)
4.1.2 Paper mis-feed in Manual Feeder Section (J-05)
4.1.3 Paper mis-feed in Paper Feeder Section (J-10, J-11 and J-12)
4.1.4 Paper mis-feed in Fuser Section (J-13 and J-14)

Page
4- 2
4- 3
4- 5
4- 6
4- 8

4.2 Open Cover Errors


4.2.1 Roll Deck Open (U-01, U-02 and U-03)
4.2.2 Lever / Toner Cover Open (U-05)
4.2.3 Exit Cover Open (U-06)

4-11
4-11
4-12
4-13

4.3 Other Errors


4.3.1 Toner Low
4.3.2 Roll Empty
4.3.3 No Manual Paper

4-14
4-14
4-15
4-16

4.4

4-17

Call Service Errors

(6)

Chapter 1
Before Printer Use
1.1

Installation Requirements

Page
1- 2

1.2

Originals Prohibited from Duplication

1- 3

1.3

Features

1- 4

1.4

Specifications

1- 5

1.5 Available Print Sizes


1.5.1 Available widths
1.5.2 Available lengths

1- 7
1- 7
1- 7

1.6 Appearance
1.6.1 Front view
1.6.2 Rear view
1.6.3 Operation Panel
1.6.4 Media Indicator
1.6.5 Counter Indication Method

1- 8
1- 8
1- 9
1-10
1-12
1-14

1.7

1-15

Indications during Normal Use

1-1

Chapter 1

Before Use

1. 1

Installation Requirements

The following conditions are required for installation of the equipment.


1. Power source should be rated as follows.
120V plus or minus 10%, 16A and 50/60Hz
2. The equipment must be on an exclusive circuit.
3. The outlet must be near the equipment and easily accessible.
1. Make sure to connect this equipment to a grounded outlet.
2. For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near
the equipment and shall be easily accessible.
The site temperature range = 10 to 32 degrees centigrade, with the humidity between
15% to 85% RH. (NON CONDENSING)
Keep the printer away from water sources, boilers, humidifiers or refrigerators.
1. The installation site must not have open flames, dust or ammonia gases.
2. The equipment must not be exposed to the air vents from air conditioners.
It may affect the image quality.
3. The equipment should not be exposed to the direct sunlight.
Please draw curtains to block any sunlight.
When you open the Upper Unit to remove a mis-feed, do not expose the
Photoconductive Drum to strong (intense) light as this will damage the Drum.
Ozone will be generated while this equipment is use, although the quantity generated
is within safe levels. (see certifications)
Ventilate the room, if required.
Keep ample room around the equipment to ensure comfortable operation.
(Refer to the following figure.)
The equipment must be levelled and the floor strength must be ample to sustain the
weight of the equipment.

60cm or wider
Rear side

100cm or
wider

Printer

60cm or
wider

Front side

100cm or wider

1-2

Chapter 1

Before Use

1. 2

Originals Prohibited to Copy

It is not necessarily allowed to copy every kind of original.


You may be punished by the law if only you possess the copy of some kind of original.
We recommend you to consider enough before you copy such original.
[Originals prohibited from copying by the law]
1. It is not allowed to copy Currency (Bill, Money, Bank Note, etc.), Government issued
Negotiable Instruments (National Bonds, Security, Local Debt Bonds, etc.).
2. It is not allowed to copy Foreign Currency or Foreign Negotiable Instruments.
3. It is not allowed to copy unused postal stamps or government postcards without permission
to make replica from Government,
4. It is not allowed to copy Government issued revenue stamps, certificate stamps which are
prescribed by Liquor Tax Act or the Commodity Tax Act.
[Special items to be cared]
1. It is warned by the government to copy private issued securities (stock certificate, draft,
check, goods ticket, etc.), commutation ticket or book of tickets, excluding that some specific
company copies such originals as many as it requires for its own business.
2. We recommend you not to copy freely such originals as government issued passport, public
or private issued licenses, automobile inspection certification, Ids and tickets like pass or
meal.
Reference Law
Regulations to control fake currency and
Bond.
Control Law against Forged & faked
Foreign Currency, Bill, Bank Note and Bond
Forged postal stamps control law
Forged revenue stamps control law

Currency similarity securities Control Law

Prohibited items to copy


Currency (Bill, Money, Bank Note, etc.),
Government issued Negotiable Instruments
(National Bonds, Security, Local Debt Bonds,
etc.)
Foreign Currency or Foreign Negotiable
Instruments
Unused postal stamps or government postcards
Government issued revenue stamps, and
certificate stamps prescribed by Liquor Tax Act
or Commodity Tax Act
Private issued securities (stock, draft, check,
goods ticket, etc.), commutation or book tickets

[Originals protected by the copyright]


It is prohibited to copy such originals as book, music, paintings, printed copy, maps, drawings,
movie and pictures which are protected by the copyright, except for personnel or family use or
similar purpose.

1-3

Chapter 1

Before Use

1. 3

Features

(1) Starprint 6000 Digital Printer can make a print in a speed of 100mm per second.
The maximum print width is 36 inches, and the minimum is 8.5 inches.
(2) The print image is more stabilized than before since we adopt a minute toner with a
mono-component non magnetic development system.
(3) High quality print image is achieved using the HDP Process.
(4) No Waste Toner

1-4

Chapter 1

Before Use

1. 4

Specifications

Item
Model
Configuration
Printing method
Photoconductor
Print speed
Resolution
Print width
Print length

Cassette(Option)
Warm up time
First print time
Fusing method
Development method
Exposure method
Charging method
Transfer method
Separation method
Media feeding method
Input power
Maximum power
consumption
Acoustic noise
Ozone
Dimensions
Weight
Media

Environmental condition
for usage

Specification
Starprint 6000
Console
LED Array Electro Photography
Organic Photoconductive Drum
100mm per second (4 E per minute)
600dpi
Maximum width
36 inches
Minimum width
11 inches (Roll Media)
8.5 inches (Cut Sheet )
Maximum length
19.2 ft ( 6m ) (Standard)
24m or unlimited (Optional)
Minimum length
8.5 inches
NOTE : If the print is longer than 6m, we do not guarantee image
quality or the reliability of media feeding systems.
8.5 x 11, 11 x 8.5, 11 x 17, 17 x 11, 22 x 17, 24 x 18
200 sheets / Cassette (Plain Paper)
120V = less than 8 minutes
24 seconds (E print from 1st Roll Deck)
Roll Fuser
Dry type with non-magnetic mono-component toner
LED
Corona
Corona
Corona
1. Automatic (2 Roll Decks) + Manual
2. Automatic (4 Roll Decks) + Manual
3. Automatic (2 Roll Decks) + Manual + Cassette (Option)
120V plus or minus 10%, 16A and 50/60Hz
Dehumidify Heater is ON
0.45kwh (Stand by) / 1.54kwh (Printing)
Less than 55db (Stand by) / Less than 60db (Printing)
Smaller than 0.1ppm (Average)
1420mm (Width) x 625mm (Depth) x 900mm (Height)
230kg (In case of 2 Roll Decks Model)
270kg (In case of 4 Roll Decks Model)
280kg (In case of 2 Roll Decks + 2 Cassettes Model)
(Recommended Media)
Plain Paper
US Bond (PB-20)
Vellum
US Vellum (XV-20)
Film
4MIL (XPD-4X)
Temperature
Humidity

10 to 32 degrees centigrade
15 to 85% RH

NOTE :
1. The above specifications may change without notice.
2. Due to the characteristics of Vellum, it is easy to be affected to the temperature or
humidity.
Under the extreme environment, such as high temperature / high humidity or low
temperature / low humidity, it may have a case of wrinkling problem if you use the
loaded Vellum Roll.
In case of this, adjust the room environment to the normal condition.
1-5

Chapter 1

Before Use

3. [Storage of Consumables]
Media
Wrap the media surely to shut out the humidity.
Toner
Toner cartridge Store the cartridge within the temperature range from
0 to 35 degrees centigrade and within the humidity range from 10 to
85% RH.

1-6

Chapter 1

Before Use

1. 5

Available Print Sizes

1. 5. 1

Available widths

Available widths are from 8.5 inches to 36 inches.


It is possible to use the any of the following widths of media.
36, 34, 30, 24, 22, 18, 17, 12, 11, 9 and 8.5 inches

1. 5. 2

Available lengths

Available lengths are from 8.5 inches to 6 meters.

NOTE
It is possible to print longer than 6 meters as an option.
You can choose either 24m or unlimited as a maximum print length.
Call your service personnel if you would like to print over 6m as the user can not
change this setting in the printer.
Important !
If you print longer than 6 meters, we are unable to guarantee image quality or the
reliability of media feeding system.

1-7

Chapter 1

Before Use

1. 6

Appearance

1. 6. 1

Front view
Toner Cover

Manual Table

Operation Panel

Dehumidify
Heater Switch
Lever
Media Indicator

Power Switch
Roll Decks

Name of part
Manual Table
Toner Cover
Lever
Roll Decks
Operation Panel
Media Indicator
Power Switch
Dehumidify Heater
Switch

Function
Open to insert a sheet of paper, or to pull the Upper Frame Unit.
Open the Toner Cover when you replace the Toner Cartridge.
Pull the Lever forward to release the Internal Paper Feeder.
Each Roll Deck holds 2 rolls of print media, and the bottom Deck
is possible to replace to Cassette.
(Cassette Deck is the option.)
Printer information and error codes are indicated on this panel.
Change the indication of paper size and the kind of Media.
And such information and the remaining volume of individual deck
is indicated here.
Press ON to turn on the printer, and press OFF to turn it off.
Press H to turn on the Dehumidify Heater, and press L to turn it
off.

1-8

Chapter 1

Before Use

1. 6. 2

Rear view

Exit Cover
Interface
Terminal

Power Cable

Tray

Name of part
Exit Cover
Interface Terminal

Tray
Power Cable

Function
Open the Exit Cover when you remove jammed media.
Connect the COPY cable to this terminal, which is included with the
KIP 2000 Series Scanners
D-Sub Connector, 37pin: max.5Vdc(large)
(D-Sub Connector, 9pin: max.12Vdc(small))
Prints which exit from the Printer are stacked by the standard Tray.
Connect to the outlet.

1-9

Chapter 1

Before Use

1. 6. 3

Operation Panel

There is an Operation Panel on the top of the printer.


Refer to the following page for indicators and key functions.
Operation Panel

Operation Panel
Toner Low Indicator
Roll Empty Indicator
Paper Mis-feed Indicator
Job Indicator
Ready Indicator

Toner Remaining Indicator


Image Density Indicator
Density Selection Key

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Test Print Switch


Enter Key
*(Asterisk) Key
(Arrow) Key
(Arrow) Key
Menu Key

Display

1-10

Chapter 1

Before Use

Name of part
Toner Low Indicator

Roll Empty Indicator

Paper Mis-feed Indicator

Job Indicator
Ready Indicator

Display

Toner Remaining
Indicator

Function
Toner Low Indicator lights red when there is not enough toner in the
Developer Unit.
In case dark image is continuously printed, printing may be held
temporarily and this indicator flashes red.
Roll Empty Indicator lights red when the roll media in the selected
Roll Deck is empty.
It may also light when the roll media is not correctly installed.
Paper Mis-feed Indicator lights red when the printer or accessory
fails to feed the media.
A mis-feed code is indicated on the Display if this occurs.
Job Indicator lights green when the printer receives a print job from
the scanner or controller.
Ready Indicator lights orange when the printer is warming up or
printing is prohibited.
It lights green when the printer is standby or during printing.
In case printing is continuously taken, and the temperature of the
fuser goes down to a certain level, printing may be held temporarily
and this indicator flashes green.
The Display normally shows green which Roll Deck is selected and
the width of the roll media in said Roll Deck.
It also indicates an error code if the printer has an error such as
paper mis-feed or door open.
Toner Remaining Volume is indicated green with every 1/4 step.
: Toner remains more than 3/4.
: Toner remains more than 2/4.
: Toner remains more than 1/4.
: Toner remains less than 1/4.

Image Density Indicator

Image Density is indicated green with every 1/4 step.


(Strobe time is adjusted.)
: Darker
: Normal
: Lighter
: Lightest

Density Selection Key

You may change the density level by pressing the Density Selection
Key.
A test pattern will be printed out if you press the Test Print Switch.
(Service purpose only.)
Selected job is defined. (User Mode)
Function selection ( User Mode )
Mode selection (Increment) ( User Mode )
Mode selection (Decrement) ( User Mode )
Menu selection ( User Mode )

Test Print Switch


Enter Key
* (Asterisk) Key
(Right Arrow) Key
(Left Arrow) Key
Menu Key

Note: In case a Cut Sheet Paper is inserted manually, size and media are not indicated on this
Operation Panel.

1-11

Chapter 1

Before Use

1. 6. 4

Media Indicator

There is a Media Indicator on the right side of the front of the printer.
Refer to the following page for indicators and key functions.

Media Indicator

Media Indicator
PAPER
DECK

Roll Selector

WIDTH

TRIM

Cut Key

MEDIA

Media Selector
Paper Width Selector
Roll Indicator
Size Indicator

PLAIN PAPAR

VELLUM /
TRACING

Media Indicator

FILM

Roll Remaining
Volume Indicator
PLAIN PAPAR

VELLUM /
TRACING
FILM

PLAIN PAPAR

VELLUM /
TRACING
FILM

PLAIN PAPAR

VELLUM /
TRACING
FILM

1-12

Chapter 1

Before Use

Name of part
Roll Selector
Paper Width Selectors

Roll Indicator
Size Indicator
Roll Remaining Volume
Indicator

Cut Key (Trim)

Media Selector
Media Indicator

Function
Press this Key when paper width or Media is changed.
Roll Indicator lights orange.
Press and select the desired Paper Width.
Indication is changed as follows.
36 34 30 24 22 18 17 12 11
Selected Roll lights orange.
In case of the Manual Paper is selected, no Roll Indicator is lit.
Selected paper width is indicated here.
Roll Remaining Volume lights green with every 1/4 step.
: Paper remains more than 3/4.
: Paper remains more than 2/4.
: Paper remains more than 1/4.
: Paper remains less than 1/4.
In case of No Paper, far left indicator turns on red.
When JAM has occurred, and if the Roll is not cut yet at that
moment, press this key to cut the Roll.
Cutter will work just once.
If the Cutter works once, it does not work any more even if this key
is pressed repeatedly.
Press and select the proper media, such as Plain Paper, Vellum
or Film.
Selected Media lights.

1-13

Chapter 1

Before Use

1. 6. 5

Counter Indication Method

Hard Counter

PAPER
DECK
WIDTH

TRIM

The value of the Counter is displayed


during pressing the [TRIM] key,
under any deck is not selected,

MEDIA

PLAIN PAPAR

(Example)
Counter = 0123456

VELLUM /
TRACING
FILM

PLAIN PAPAR

VELLUM /
TRACING
FILM

PLAIN PAPAR

VELLUM /
TRACING

NOTE

FILM

If [TRIM] key is pressed while [Roll


Indicator] lights orange (A certain deck
is selected.), the initial cut is performed
as usual.

PLAIN PAPAR

VELLUM /
TRACING
FILM

1-14

Chapter 1

Before Use

1. 7

Indications during Normal Use

The Operation Panel indicates the following information during normal use.
(1) Processing a print
The Job Indicator lights green when the printer receives a job.
job
TONER REMAIN

MENU

IMAGE DENSITY

ENTER

TEST

(2) Image Density level


Any of the 4 LEDs of the Image Density Indicator will light according to the density level you
selected.
Image density becomes darker when you select LEDs further right.
Refer to [3.1 Changing the Density Level] on the page 3-2 as for the way to change
the Image Density Level.
Image Density Indicator

job
TONER REMAIN

MENU

ENTER

1-15

IMAGE DENSITY

TEST

Chapter 1

Before Use

(3) Roll Deck, roll width and roll material currently used
Before printing, you can select on the controller or on the scanner which roll media is used
for printing.
The Display of the Operation Panel indicates the selected Roll Deck Number and the
media width.
The Media Indicator indicates the media width, the material of the roll (Plain paper,
Vellum or Film) and the remaining volume of individual deck.
Operation Panel

Roll 1 (Front Side)


Roll 2 (Rear Side)
Roll 3 (Front Side)
Roll 4 (Rear Side)
Media Indicator

Example : Roll media in the Roll 1 is selected.


Roll Deck No.

Paper Width
PAPER
DECK

job

TRIM

WIDTH

TONER REMAIN

It lights
orange.
MENU

ENTER

MEDIA

IMAGE DENSITY

PLAIN PAPAR

VELLUM /
TRACING
FILM

TEST

PLAIN PAPAR

VELLUM /
TRACING
FILM

Other information:
PLAIN PAPAR

Deck

Width

Material

Remaining

36

Plain

Full

34

Vellum

1/4

30

Plain

2/4

24

Plain

Empty

VELLUM /
TRACING
FILM

PLAIN PAPAR

Note: In case Roll of the deck is empty, far left


turns red while other 3 LEDs turn off.

1-16

VELLUM /
TRACING
FILM

In case of "No Paper",


this LED lights red.

Chapter 1

Before Use

Chapter 2
Basic Operations
2.1

Turning on the Printer

Page
2- 1

2.2

Turning off the Printer

2- 4

2.3

Installing Roll Media into a Roll Deck

2- 5

2.4

Installing Toner

2-13

2-1

Chapter 2

Basic Operations

2. 1

Turning on the Printer

1) Plug the printer into an exclusive wall outlet.

WARNING
(1) Do not handle the Power Plug with wet hands, or you may receive an electrical shock.
(2) Ground the printer for safety.
(3) Do not plug the printer into a multi-wiring connector in which other devices are
plugged into. It may overheat the outlet and may result in a fire.
(4) The outlet must satisfy the following rated power condition.
120V plus or minus 10%, 16A and 50/60Hz

2) There is a Power Switch (A) on the right-front of the printer.


Press ON to turn on the printer.

A
ON

2-2

Chapter 2

OFF

Basic Operations

3) There is an Operation Panel (B) on the right-front of the printer.


The Ready Indicator (C) on the Operation Panel lights orange showing that the printer is now
warming up.
B

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Meaning of Ready Indicator (C)


Status

Meaning

OFF

Power is turned off

Orange lighting

During warming up

Orange flashing

This machine is in the sleep mode.

Green lighting

Ready / Printing

Green flashing

Down sequence mode caused by fuser.

4) When the printer has reached a certain temperature, the Ready Indicator will light green.
This may take up to 8 minutes from room temperature.

NOTE
It is impossible to make any prints when the Ready Indicator is orange.
Please wait until the light becomes green before prints will or can be produced.

5) Print from your computer or copy from the scanner.

2-3

Chapter 2

Basic Operations

2. 2

Turning off the Printer

1) Press OFF on the Power Switch (A) to turn off the printer.
A

A
ON

2-4

Chapter 2

OFF

Basic Operations

2. 3

Installing Roll Media into a Roll Deck


NOTE

The printer indicates a Roll Empty Error by lighting up the Roll Empty Indicator on the
Operation Panel if the roll media currently used is consumed during printing.
Install a new roll media using the following directions:
Roll Empty Indicator

job
TONER REMAIN

MENU

IMAGE DENSITY

ENTER

TEST

1) When the Roll Empty Indicator lights, check the Roll Deck Number on the Seven Segments
Indicator to see which Roll Deck is empty.
Example : Roll Deck Number is 01.
This means the media in the Roll 1 is empty.
Roll Deck Number

job
TONER REMAIN

MENU

2)

IMAGE DENSITY

ENTER

TEST

Open the Roll Deck (A).


Rewind the remaining paper around its core
as shown arrow.

2-5

Chapter 2

Basic Operations

3) Remove the Roll Spool (B) from the Roll Deck.

4) Pressing down Lever (C), pull out the Roll Spool (B)
from the core of the roll.

2-6

Chapter 2

Basic Operations

5) Loosen the Thumb Screw (D), and slide the Stopper (E) according to the width of the new roll
of media.
Tighten the Thumb Screw to fix the Stopper at the corresponding size mark.

E
D

NOTE

Align the top of triangle (F) of stopper and


the size mark (G).

A0

2-7

Chapter 2

Basic Operations

6) Pressing down the Lever (C), insert the Roll Spool fully into the core until the Stopper (E)
touches the roll media.
Then, release the Lever (C) to catch the roll media with the Roll Spool.

C
34"

A0

36"

36"

NOTE
Be careful of the winding direction of roll media.

No good

Good

2-8

Chapter 2

Basic Operations

7) In case you load Roll 1 or Roll 3;


7-1) Put the Roll Spool into the Roll Deck.
(Gear side is on the left and Lever side
is on the right.)
Gear side

Roll 1

Roll 2

Roll 3

Roll 4

7-2) Rotate the green knob as shown arrow and feed


the leading edge of the media between Feeding
Rollers
Knob

Knob

2-9

Roll 1

Roll 2

Roll 3

Roll 4

Chapter 2

Basic Operations

8) In case you load Roll 2 or Roll 4;


8-1) Put the Roll Spool onto the Operator aid Arm.
(Gear side is on the left and Lever side
is on the right.)

Arm

96um-78
8-2) Slide your right hand to deeper position, and
slide your left hand to deeper position,
not at the same time.
And then shift it to the far left.

2
3
1

NOTE

Operator aid Arm was prepared to help the operator when you load
the roll paper on the deeper Deck.
Follow the above procedure for your safe.

8-3) Rotate the green knob as shown arrow and feed


the leading edge of the media between Feeding
Rollers

Knob

Roll 1

Roll 2

Roll 3

Roll 4

Knob

NOTE

When you load the media, rotate the Paper Feeding Roller Knob.
Do not advance the media to the point where the leading edge is seen in
the slit.
The media will fold, if you close the Roll Deck with the media in this
position.
2-10

Chapter 2

Basic Operations

9) Close the Deck and select the changed Roll Deck pressing [Roll Selector] on Media Indicator.
Set both the Media Width and the Media according to the width and the type of material.
Example : New Roll of 36 inches width plain paper is loaded in the Roll 1.
Roll Selector
PAPER
DECK
WIDTH

TRIM

MEDIA

Media Selector
PLAIN PAPAR

Paper Width Selector

VELLUM /
TRACING
FILM

PLAIN PAPAR

VELLUM /
TRACING
FILM

PLAIN PAPAR

VELLUM /
TRACING
FILM

PLAIN PAPAR

VELLUM /
TRACING
FILM

Note: [Roll Selector] changes the Roll Deck.


1 2 3 4 Manual (no LEDs turn on).
[Paper Width Selector] changes the paper width wider or narrower.
36 34 30 24 22 18 17 12 11
[Paper Width Selector] in case the Optional Cassette is selected.
8.5 9 11. 11 12 17. 18. 22. 24.
(If dot is appeared on the last digit, it means landscape.)
[Media Selector] changes the type of media.
PLAIN PAPER VELLUM/TRACING FILM

2-11

Chapter 2

Basic Operations

NOTE
(1) Image may be removed from the sides of the print if you select a narrower size on the
Paper Width Selector than the actual roll media width.
If you select a narrower size than the installed width, the interior of the printer will
become dirty with toner.
And if you select a wider size than the installed width, the margin on both sides will
become wider.
Please set this correctly when installing a new roll of media.
Wrong setting (Narrow)

Printout with a proper setting

Wrong setting (Wide)

(2) Each material type has the best temperature for fusing to fix the toner.
The printer controls the temperature based on the setting on the Media Selector.
The toner may easily removed from the media if you make a wrong media
selection and incorrect media information is sent to the scanner and controller.
Please set media information correctly when you install a new roll.

2-12

Chapter 2

Basic Operations

2. 4

Installing Toner
NOTE

The printer will indicate a Toner Low Error by lighting the Toner Low Indicator on the
Operation Panel.
Replace the Toner Cartridge with the new cartridge using the following procedure:
(Please use our regular consumable.)
Stay ON:
Flashing:

Toner Low Indicator

Toner Low
Down Sequence caused
by toner consumption.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

1) Open the Manual Table, and then open the Toner Cover.
Manual
Table
Toner
Cover

2) Push the Joint to rightward to make the Toner Cartridge free until the Joint is latched.

Joint

2-13

Chapter 2

Basic Operations

3) Press the Lever to left, and then rotate the Toner Cartridge (not the Cap of Cartridge) to the
arrow diretion to close the opening.
Approximately two rotations make the opening close, but turn the Toner Cartridge until it stops.

4) Keep pressing the Lever to left, and lift up the Toner Cartridge.
2

5) Shake a new Toner Cartridge several times left and right to make the toner smooth.

2-14

Chapter 2

Basic Operations

6) Press the Lever to left, and put the new Toner Cartridge facing the opening downward. Insert
the far left Collar of the Toner Cartridge into the slot firmly.
2

7) Pull the Toner Cartridge to rightward a little, and insert the swelling in the slot.
1

8) Rotate the Toner Cartridge to backward at least 90 degrees.


(The new Toner Cartridge is closed firmly for the transportation)

NOTE
Even if the Joint is not fit to the Toner
Cartridge, when you turn on the power,
it is automatically fit properly.

9) Close the Toner Cover, and then close the Manual Table.

2-15

Chapter 2

Basic Operations

Chapter 3
Advanced Operations
3.1

Changing the Density Level

Page
3- 2

3.2

Dehumidifying the Roll Media

3- 3

3.3 User Mode


3.3. 1 User Mode 0:
3.3. 2 User Mode 1:
3.3. 3 User Mode 2:
3.3. 4 User Mode 3:
3.3. 5 User Mode 4:
3.3. 6 User Mode 5:
3.3. 7 User Mode 6:
3.3. 8 User Mode 7:
3.3. 9 User Mode 8:
3.3.10 User Mode 9:
3.3.11 User Mode A:

Image Area Expanded Mode


Image Enhancement Setting Mode
Auto Power Off Timer Setting Mode
Auto Power Off Setting Mode
Cold Sleep Timer Setting Mode
Cold Sleep Setting Mode
Warm Sleep Timer Setting Mode
Warm Sleep Setting Mode
Short Interval Setting Mode
Low Temperature Environment Setting Mode
H/H Environment Setting Mode

3-1

Chapter 3

3- 5
3- 6
3- 7
3- 9
3-10
3-11
3-13
3-14
3-16
3-17
3-18
3-19

Advanced Operations

3. 1

Changing the Density Level

If you would like to make the image darker or lighter, you will change the density level on the
scanner or controller.
After specifying the density level on the scanner or controller, it is also possible to compensate the
image density on the printer, if needed.
Image Density Indicator

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

When density level 3 is selected (3rd from left lights), the density level specified on the scanner
or controller is used without any compensation.
To make the image darker, select the density level 4.
To make it lighter, select the level 2.
To make it much lighter, select the level 1.
(Press the Density Selection Key to change the density level.)
Image Density Indicator

Level 1

Level 4
IMAGE DENSITY

Density Selection Key

NOTE
If you change the density level on the scanner or controller, you can make the image darker
or lighter without any compensation on the printer.
We strongly recommend you to adjust the density level on the scanner or controller rather
than on the printer.

3-2

Chapter 3

Advanced Operations

3. 2

Dehumidifying the Roll Media

If the roll media has too much moisture, the toner may not be fixed correctly to the media.
It may be easily removed from the media.
If the room is much humidified, turn on the Dehumidify Heater to dehumidify the interior of the
printer.
There is a Dehumidify Heater Switch (A) inside of the machine.
Press H to turn on the Dehumidify Heater.
1) Lift up the Lever of the Internal Transportation Unit.

2) Open the Manual Table.

3)

Pull out the Upper Frame Unit to your side.

(A) Dehumidify Heater Switch

3-3

Chapter 3

Advanced Operations

NOTE
(1) There are several dehumidifying settings which can be set by the service personnel.
When these setting determine, the dehumidifier functions.
With any setting, the printer must be plugged in and the switch noted above must be
in the ON position.
Call your service personnel if you would like to change the switch setting.
Note that the user can not change the setting.
(2) To achieve the best image quality, we recommend that you use media that is unpacked
from the manufacture right before installing it into the printer.
If media is unpacked long before installation, poor image quality may occur.
(3) Re-appearance of image (solid black image especially) may occur if you print with a
humidified film.
When film is installed and the humidity is high (higher than 60%RH), we recommend
that you turn on the Dehumidify Heater.

Normal print

Abnormal print
Re-appeared image

3-4

Chapter 3

Advanced Operations

3. 3

User Mode

To enter in the User Mode


Press [Menu] key more than 3 seconds.
Then User Mode Number and its contents are displayed on the Display.
job
TONER REMAIN

MENU

Pressing [
U0.
U1.
U2.
U3.
U4.
U5.
U6.
U7.
U8.
U9.
UA.

] or [

ENTER

IMAGE DENSITY

TEST

] key, you can change the User Mode.

Image Area Expanded Mode


Image Enhancement Setting Mode
Auto Power Off Timer Setting Mode
Auto Power Off Setting Mode
Cold Sleep Timer Setting Mode
Cold Sleep Setting Mode
Warm Sleep Timer Setting Mode
Warm Sleep Setting Mode
Short Interval Setting Mode
L/L Environment Setting Mode
H/H Environment Setting Mode

p.3- 6
p.3- 7
p.3- 9
p.3-10
p.3-11
p.3-13
p.3-14
p.3-16
p.3-17
p.3-18
p.3-19

To exit from the User Mode


Press [Menu] key again.

3-5

Chapter 3

Advanced Operations

3. 3. 1

User Mode 0: Image Area Expanded Mode

Keep this mode always oFF. (Do not change this setting.)
In case this function is effective, Image Area may expand to right, left and trailing edge side.
However, this function does not guarantee about the image of trailing side.
In addition print ratio is reduced compare with the normal operation.
In order to select this function, press [Enter] key, then the selection is fixed.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

U 0.
o n : Image area is expanded.
U 0. o F F : Image area is not expanded.

Reference
In case you exit from this User Mode after you set this Image Area Expanded Mode ON,
a dot is displayed after hypen.
job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Dot after hypen

3-6

Chapter 3

Advanced Operations

3. 3. 2

User Mode 1: Image Enhancement Setting Mode

This mode allows you to select Image Enhancement function.


An isolated dot is enhanced and becomes visible much easier.
You can select the Image Enhancement Level for a scanner (A channel) and a controller
(B channel).
Also, it is possible to select whether the Smoothing Function is effective or not.
When the Smoothing Function is effetive, the image becomes much smoother and much clearer.
1) Select User Mode 1 U1, pressing [

] or [

] key.

job
TONER REMAIN

MENU

Setting Value
0
1
2
3
4
5
6
7

ENTER

IMAGE DENSITY

TEST

Contents
Dot Enhancement Level 0 : Not Enhanced
Dot Enhancement Level 1 : Isolated dot image is
enhanced.
Dot Enhancement Level 2 : Isolated dot image is
more enhanced.
Dot Enhancement Level 3 : Isolated dot image is
most enhanced.
Dot Enhancement Level 0 : Not Enhanced
Dot Enhancement Level 1 : Isolated dot image is
enhanced.
Dot Enhancement Level 2 : Isolated dot image is
more enhanced.
Dot Enhancement Level 3 : Isolated dot image is
most enhanced.

3-7

With
the Smoothing Function

Without
the Smoothing Function

Chapter 3

Advanced Operations

2) Press [ * ] key to select the Dot Enhancement Level for a scanner (A channel) and
press [Enter] key to select the Dot Enhacement Level for a controller (B channel).
Then the selected data is fixed.
The Dot Enhancement Level for a controller (B channel)
The Dot Enhancement Level for a scanner (A channel)
job

MENU

ENTER

TEST

Press [ * ] key to change the Dot Enhancement Level for


a scanner (A channel)
Press [ENTER] key to change the Dot Enhancement Level for
a controller (B channel)

3-8

Chapter 3

Advanced Operations

3. 3. 3

User Mode 2: Auto Power Off Timer Setting Mode

This mode allows you to set Auto Power Off Timer.

NOTE
To make this mode work, it is necessary to make the Cold Setting Mode (User Mode 3) ON.
(Refer to page 3-10)

1) Select User Mode 2 U2, pressing [


Then current setting timer is displayed.

] or [

] key.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

2) Press [ * ] (increment) or [Enter] (decrement) key to select proper time, then the selected time
is fixed.
Timer is adjustable between 5 to 240 minutes (1 min. step).

job
TONER REMAIN

MENU

ENTER

3-9

IMAGE DENSITY

TEST

Chapter 3

Advanced Operations

3. 3. 4

User Mode 3: Auto Power Off Setting Mode

This mode allows you to select Auto Power Off function.

NOTE
When ON is selected in this User Mode 3, the Auto Power OFF function can work obeying
the timer setting decided in the User Mode 2.

1) Select User Mode 3 U3, pressing [

] or [

] key.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

U 3.
o n : Auto Power Off function is selected.
U 3. o F F : Auto Power Off function is cancelled.
2) Press [Enter] key in order to make this function effective, then the selected setting is fixed.
(You can cancel this function with pressing [Enter] key again.)
job
TONER REMAIN

MENU

ENTER

3-10

IMAGE DENSITY

TEST

Chapter 3

Advanced Operations

3. 3. 5

User Mode 4: Cold Sleep Timer Setting Mode

This mode allows you to set Cold Sleep Timer.

Reference
The purpose of Cold Sleep Mode is to reduce the power consumption by shutting off to
supply the power to the heater unit.
It can save more power than Warm Sleep Mode.
The temperature of the heater unit is about 140 degrees centigrade when the Starprint 6000
is ready. But if no print job or copy job is sent for a long time, it is best for saving the power
to stop supplying the power to the heater unit completely.
The Cold Sleep Mode will be cancelled automatically if only you send a print job or a copy
job from the outer device.
However, please understand it takes a little long time to recover from the Cold Sleep Mode
because it is necessary to raise the temperature again up to about 140 degrees.
(Print does not start until the Starprint 6000 gets ready.)

Reference
When both the Cold Sleep Function and the Warm Sleep Function are effective, their
functions work as follows; (Both timers start simultaneously.)
As for the Warm Sleep Function, refer to page 3-14 to 3-16.
<Example 1>
In case that the Warm Sleep Timer sets 15 minutes and the Cold Sleep Timer sets 30
minutes, the printer will go into the warm sleep mode in 15 minutes after printing.
And the printer will go into the Cold Sleep Mode in 15 minutes after the printer goes into
the Warm Sleep Mode.
<Example 2>
In case that the Warm Sleep Timer sets 30 minutes and the Cold Sleep Timer sets 15
minutes, the printer will go into the Cold Sleep Mode in 15 minutes after printing.
In this case, the Warm Sleep Function is ineffective.

NOTE
To make this mode work, it is necessary to make the Cold Setting Mode (User Mode 5) ON.
(Refer to page 3-13)

3-11

Chapter 3

Advanced Operations

1) Select User Mode 4 U4, pressing [


Then current setting timer is displayed.

] or [

] key.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

2) Press [ * ] (increment) or [Enter] (decrement) key to select proper time, then the selected time
is fixed.
Timer is adjustable between 5 to 240 minutes (1 min. step).
job
TONER REMAIN

MENU

ENTER

3-12

IMAGE DENSITY

TEST

Chapter 3

Advanced Operations

3. 3. 6

User Mode 5: Cold Sleep Setting Mode

This mode allows you to select Cold Sleep function.

Reference
The purpose of Cold Sleep Mode is to reduce the power consumption by shutting off to
supply the power to the heater unit.
It can save more power than Warm Sleep Mode.
The temperature of the heater unit is about 140 degrees centigrade when the Starprint 6000
is ready. But if no print job or copy job is sent for a long time, it is best for saving the power
to stop supplying the power to the heater unit completely.
The Cold Sleep Mode will be cancelled automatically if only you send a print job or a copy
job from the outer device.
However, please understand it takes a little long time to recover from the Cold Sleep Mode
because it is necessary to raise the temperature again up to about 140 degrees.
(Print does not start until the Starprint 6000 gets ready.)

NOTE
When ON is selected in this User Mode 5, the Cold Sleep function can work obeying the
timer setting decided in the User Mode 4.
1) Select User Mode 5 U5, pressing [

] or [

] key.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

U 5.
o n : Cold Sleep function is selected.
U 5. o F F : Cold Sleep function is cancelled.
2) Press [Enter] key in order to make this function effective, then the selected setting is fixed.
(You can cancel this function with pressing [Enter] key again.)
job
TONER REMAIN

MENU

ENTER

3-13

IMAGE DENSITY

TEST

Chapter 3

Advanced Operations

3. 3. 7

User Mode 6: Warm Sleep Timer Setting Mode

This mode allows you to select Warm Sleep Timer.

Reference
The purpose of Warm Sleep Mode is to reduce the power consumption by falling down the
temperature of heater some degrees.
The temperature of the heater unit is about 140 degrees centigrade when the Starprint 6000
is ready. But if no print job or copy job is sent for a long time, it is better for saving the power
to fall down the temperature of heater. (Temperature is kept about 120 degrees centigrade.)
The Warm Sleep Mode will be cancelled automatically if only you send a print job or a copy
job from the outer device.
However, please understand it takes some minutes to recover from the Warm Sleep Mode
because it is necessary to raise the temperature again up to about 140 degrees.
(Print does not start until the Starprint 6000 gets ready.)

Reference
When both the Cold Sleep Function and the Warm Sleep Function are effective, their
functions work as follows; (Both timers start simultaneously.)
As for the Cold Sleep Function, refer to page 3-11 to 3-13.
<Example 1>
In case that the Warm Sleep Timer sets 15 minutes and the Cold Sleep Timer sets 30
minutes, the printer will go into the warm sleep mode in 15 minutes after printing.
And the printer will go into the Cold Sleep Mode in 15 minutes after the printer goes into
the Warm Sleep Mode.
<Example 2>
In case that the Warm Sleep Timer sets 30 minutes and the Cold Sleep Timer sets 15
minutes, the printer will go into the Cold Sleep Mode in 15 minutes after printing.
In this case, the Warm Sleep Function is ineffective.

NOTE
To make this mode work, it is necessary to make the Warm Sleep Setting Mode (User
Mode 7) ON. (Refer to page 3-16)

3-14

Chapter 3

Advanced Operations

1) Select User Mode 6 U6, pressing [


Then current setting timer is displayed.

] or [

] key.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

2) Press [ * ] (increment) or [Enter] (decrement) key to select proper time, then the selected time
is fixed.
Timer is adjustable between 5 to 240 minutes (1 min. step).
job
TONER REMAIN

MENU

ENTER

3-15

IMAGE DENSITY

TEST

Chapter 3

Advanced Operations

3. 3. 8

User Mode 7: Warm Sleep Setting Mode

This mode allows you to select Warm Sleep function.

Reference
The purpose of Warm Sleep Mode is to reduce the power consumption by falling down the
temperature of heater some degrees.
The temperature of the heater unit is about 140 degrees centigrade when the Starprint 6000
is ready. But if no print job or copy job is sent for a long time, it is better for saving the power
to fall down the temperature of heater. (Temperature is kept about 120 degrees centigrade.)
The Warm Sleep Mode will be cancelled automatically if only you send a print job or a copy
job from the outer device.
However, please understand it takes some minutes to recover from the Warm Sleep Mode
because it is necessary to raise the temperature again up to about 140 degrees.
(Print does not start until the Starprint 6000 gets ready.)

NOTE
When ON is selected in this User Mode 7, the Warm Sleep function can work obeying the
timer setting decided in the User Mode 6.

1) Select User Mode 7 U7, pressing [

] or [

] key.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

U 7.
o n : Warm Sleep function is selected.
U 7. o F F : Warm Sleep function is cancelled.
2) Press [Enter] key in order to make this function effective then the selected setting is fixed.
(You can cancel this function with pressing [Enter] key again.)
job
TONER REMAIN

MENU

ENTER

3-16

IMAGE DENSITY

TEST

Chapter 3

Advanced Operations

3. 3. 9

User Mode 8: Short Interval Setting Mode

This mode allows you to select function of Interval shortened.


1) Select User Mode 8 U8, pressing [

] or [

] key.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

U 8.
o n : Short Interval function is selected.
U 8. o F F : Short Interval function is cancelled. (Normal operation)
2) Press [Enter] key in order to make this function effective then the selected setting is fixed.
job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Reference
When this Short Interval Mode is selected, the interval between paper and next paper
become short. Therefore, print comes faster.
However, if Image Area Expanded Mode is selected at the same time, the possibility of
dirty image gets higher.
Even if Image Area Expanded Mode is not selected at the same time, dirty imgae might
happen due to improper adjustment of trailing edge margin.

3-17

Chapter 3

Advanced Operations

3. 3.10

User Mode 9: L/L Environment Setting Mode

If the wrinkling problem or fusing problem is found under the extreme environment of Low
Temperature / Low Humidity, set this User Mode 9.
Then the interval between papers becomes longer and print ratio becomes smaller.
A: In case continuous printing is done with 30 or wider roll, the interval between papers
becomes 6.5 seconds.
B: In case you select 22 or wider tracing roll, the interval between papers becomes 20 seconds
within the first 30 minutes in the morning after the printer turns to the ready condition.
1) Select User Mode 9 U9, pressing [

] or [

] key.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

U 9.
o n : Low Temperature / Low Humidity Environment Setting is selected.
U 9. o F F : Low Temperature / Low Humidity Environment Setting is cancelled.
(Normal operation)
2) Press [Enter] key in order to make this function effective then the selected setting is fixed.
(You can cancel this function with pressing [Enter] key again.)
job
TONER REMAIN

MENU

ENTER

3-18

IMAGE DENSITY

TEST

Chapter 3

Advanced Operations

3. 3.11

User Mode A: H/H Environment Setting Mode

If the wrinkling problem is found under the extreme environment of High Temperature / High
Humidity, set this User Mode A.
When this mode is set, the waiting position of Roll 2 and Roll 4 changes much deeper position.
The first copy time gets longer, as a result.

Roll 1

Roll 2

Roll 1

Roll 2

Roll 3

Roll 4

Roll 3

Roll 4

1) Select User Mode A UA, pressing [

] or [

] key.

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

U A.
o n : H/H Environment Setting is selected.
U A. o F F : H/H Environment Setting is cancelled. (Normal operation)
2) Press [Enter] key in order to make this function effective then the selected setting is fixed.
(You can cancel this function with pressing [Enter] key again.)
job
TONER REMAIN

MENU

ENTER

3-19

IMAGE DENSITY

TEST

Chapter 3

Advanced Operations

Chapter 4
Error Indications and Correction
4.1 Paper Mis-feed Errors
4.1.1 Paper mis-feed in Roll Deck Section (J-01, J-02, J-03 and J-04)
4.1.2 Paper mis-feed in Manual Feeder Section (J-05)
4.1.3 Paper mis-feed in Paper Feeder Section (J-10, J-11 and J-12)
4.1.4 Paper mis-feed in Fuser Section (J-13 and J-14)

Page
4- 2
4- 3
4- 5
4- 6
4- 8

4.2 Open Cover Errors


4.2.1 Roll Deck Open (U-01, U-02 and U-03)
4.2.2 Lever / Toner Cover Open (U-05)
4.2.3 Exit Cover Open (U-06)

4-11
4-11
4-12
4-13

4.3 Other Errors


4.3.1 Toner Low
4.3.2 Roll Empty
4.3.3 No Manual Paper

4-14
4-14
4-15
4-16

4.4

4-17

Call Service Errors

4-1

Chapter 4

Error Indications and


Correction

4. 1

Paper Mis-feed Errors

If a paper mis-feed occurs, the Paper Mis-feed Indicator on the Operation Panel lights to inform
you of the error.
The Operation Panel also indicates a mis-feed code ( J-XX ) to let you know where the paper is
mis-fed.
Example : J-01 (Paper mis-feed in the Roll 1)
Paper Mis-feed Indicator

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Paper Jam Code

Please check where the paper mis-feed has occurred referring to the following diagram.
(Greater detail on each code are on the following pages.)
J-11

J-12

J-13,J-14

J-05

J-10

J-01
J-02

J-03
J-04

4-2

Chapter 4

Error Indications and


Correction

4. 1. 1

Paper mis-feed in Roll Deck Section


(J-01, J-02, J-03 and J-04)

When a paper mis-feed occurs in a Roll Deck, the Operation Panel indicates a J-01, J-02,
J-03 or J-04.
J-01 : In the Roll 1
J-02 : In the Roll 2
J-03 : In the Roll 3 (Upper Cassette in case of option)
J-04 : In the Roll 4 (Lower Cassette in case of option)

job
J-01
J-02

TONER REMAIN

Roll 1

Roll 2

MENU

J-03
J-04

Roll 3

IMAGE DENSITY

ENTER

TEST

(Example : Roll 1)

Roll 4

Clear the mis-feed using the following procedure:


1) Open the Roll Deck in issue. And then rewind the roll onto the media core.

4-3

Chapter 4

Error Indications and


Correction

2) If the leading edge of the media is torn or folded, straighten (cut).

3) Set the roll media correctly.

4) Close the Roll Deck.

4-4

Chapter 4

Error Indications and


Correction

4. 1. 2

Paper mis-feed in Manual Feeder Section (J-05)

When a paper mis-feed occurs in a Manual Feeder, the Operation Panel indicates a J-05.

job
TONER REMAIN

IMAGE DENSITY

J-05

MENU

ENTER

TEST

Clear the mis-feed using the following procedure:


1) Pull the mis-feed paper, and if the leading edge of the paper is torn or folded, replace to the
new one.

4-5

Chapter 4

Error Indications and


Correction

4. 1. 3

Paper mis-feed in Paper Feed Section


(J-10, J-11 and J-12)

When a paper mis-feed occurs in a Paper Feed Section, Operation Panel indicates a J-10,
J-11 or J-12.
J-10 : In the Cutter Section
J-11 : In the Gate Roller Section
J-12 : In the Separation Section
J-11

J-12

job
TONER REMAIN

MENU

J-10

ENTER

IMAGE DENSITY

TEST

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Clear the mis-feed using the following procedure:


1) Lift up the Lever of the Internal Transportation Unit.

4-6

Chapter 4

Error Indications and


Correction

2) Open the Manual Table.

3)

Pull out the Upper Frame Unit to your side.

4) Remove the jammed paper.


5) Push back the Upper Frame Unit.
6) Close the Manual Table.
7) Push down the Lever of the Internal
Transportation Unit.

4-7

Chapter 4

Error Indications and


Correction

4. 1. 4

Paper mis-feed in Fuser Section (J-13 and J-14)

When a paper mis-feed occurs in the Fuser Section, the Operation Panel indicates either a J-13
or a J-14.
J-13

J-14

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Clear the mis-feed using the following procedure:


1) Open the Exit Cover holding two handles.

WARNING
There are extremely hot parts inside the Heater Unit.
Do not touch any parts in the Heater Unit, or you will be burnt.
Also the mis-feed media can be very hot.
Be careful not to get burnt, when you remove it.

2) If it is possible to access the jammed paper, pull out the jammed paper backward gently.
4-8

Chapter 4

Error Indications and


Correction

Be careful not to tear the jammed paper.

3) If it is not possible to access the jammed paper


from the rear side, lift up the Lever of the Internal
Transportation Unit.

4) Open the Manual Table.

4-9

Chapter 4

Error Indications and


Correction

5) Pull out the Upper Frame Unit to your side.

6) Remove the jammed paper.


7) Push back the Upper Frame Unit.
8) Close the Manual Table.
9) Push down the Lever of the Internal
Transportation Unit.

10) Rewind the jammed Roll manually.

4-10

Chapter 4

Error Indications and


Correction

4. 2

Open Cover Errors

The Operation Panel will indicate an error code (U-XX) if there are any open decks or open covers.
Close each deck (or cover) as it is not possible to print, if this error exists.

4. 2. 1

Roll Deck Open (U-01, U-02 and U-03)

The corresponding Roll Deck is opened when the Operation Panel indicates a U-01, U-02 or
U-03.
U-01 : Upper Roll Deck is opened.
U-02 : Lower Roll Deck is opened. (Upper Cassette is opened in case of option)
U-03 : Lower Cassette is opened in case of option.
job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

(Example : Upper Roll Deck is opened.)


Firmly push the Roll Deck close.

NOTE
This error code will be indicated if the Roll Deck is not locked correctly, although it may look
closed.
Open and close the Roll Deck again, pushing until locked. Ensure both sides of the roll deck
are in their correct position.

No Good
(Not Locked)

Good

4-11

Chapter 4

Error Indications and


Correction

4. 2. 2

Lever / Toner Cover Open (U-05)

When either the Lever or the Toner Cover is opened the Operation Panel indicates a U-05.
job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Check the Lever and push the Lever firmly, or check the Toner Cover if it is opened.

4-12

Chapter 4

Error Indications and


Correction

4. 2. 3

Exit Cover Open (U-06)

When the Exit Cover is opened, the Operation Panel indicates a U-06.
job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Close the Exit Cover.

4-13

Chapter 4

Error Indications and


Correction

4. 3
4. 3. 1

Other Errors
Toner Low

The machine indicates a Toner Low by lighting the Toner Low Indicator on the Operation Panel.
Toner Cartridge replacement is required.
However, if this indicator flashes, it means that this machine is in the down sequence caused by
toner consumption. Therefore, it is not necessary to replace the Toner Cartridge, yet.
Refer to [2. 4 Installing Toner] on page 2-13.
Toner Low Indicator

job
TONER REMAIN

MENU

ENTER

4-14

IMAGE DENSITY

TEST

Chapter 4

Error Indications and


Correction

4. 3. 2

Roll Empty

The machine indicates a Roll Empty by lighting the Roll Empty Indicator on the Operation Panel
if the roll media currently in use is consumed during printing.
Installation of a new roll is required.
Refer to [2.3 Installing Roll Media into a Roll Deck] on page 2-5.
Roll Empty Indicator

job
TONER REMAIN

MENU

ENTER

4-15

IMAGE DENSITY

TEST

Chapter 4

Error Indications and


Correction

4. 3. 3

No Manual Paper

The machine indicates a Paper Empty on Display.


Insertion of an indicated size of paper is required.
[Roll Selector] changes the Roll Deck. ( Refer to page 2-11 )
1 2 3 4 Manual (no LEDs turn on).

job
TONER REMAIN

MENU

ENTER

IMAGE DENSITY

TEST

Required paper size

When the Manual Paper is inserted, indication is changed from [P.E.] to [b.p.].

job
TONER REMAIN

MENU

ENTER

4-16

IMAGE DENSITY

TEST

Chapter 4

Error Indications and


Correction

4. 4

Call Service Errors

You will note one of the following error codes on the Operation panel if the machine has a fatal
Error.
It is impossible for the user to cure these errors to resolve these issues.
PLEASE CALL YOUR TRAINED SERVICE PERSONNEL TO RESOLVE THESE ERRORS.
Error Code
E - 01
E - 02
E - 04
E - 06
E - 07
E - 14
E - 16
E - 21
E - 40
E - 41
E - 50
E - 51

Name of the error


Fuser Temperature Rising Error
Fuser Over Temperature Error
Developer Error
Counter Error
Cutter Error
Fuser Motor Error
Wire Cleaning Error
Fuser Thermostat Error
Folder Error
Key Card Error
Cassette Lift Error
High Voltage Power Error

If one of the above errors is displayed:


1) Turn off the printer, wait approximately 30 seconds, and then turn on the printer again.
2) If the same error code is displayed, turn off the printer, and then unplug the printer from the wall
outlet.
Call your service personnel.

4-17

Chapter 4

Error Indications and


Correction