RESEARCH PROJECT REPORT

(MBA045)
ON

AN ANALYTICAL STUDY OF RECRUITMENT

AND SELECTION PROCESS AT PEPSI
Submitted in partial fulfillment of the requirement of
Masters of Business Administration (MBA)
UTTAR PRADESH TECHNICAL UNIVERSITY, LUCKNOW
Session: 2014-15

Under the supervision of:

Submitted By:

Mr. Atul Narayan

Mamta Singh

(HOD)

MBA IV Sem.
Roll No. : 1300170014

ANAND ENGINEERING COLLEGE,

AGRA-DELHI HIGHWAY (NH-2) AGRA

ACKNOWLEDGEMENT

It is my pleasure to be indebted to various people, most of which were experts in their

respective fields, who influenced my thinking, behavior, and acts during the course of
study.
I am greatly thankful Mr. Atul Narayan (HOD) for giving me a platform to have this
wonderful opportunity and being able to get glimpses of corporate world.
As a fresher for the corporate, I was not having any idea about corporate culture. But I
would like to give special thanks to my research project guide. who on behalf of his
opulent experience, told me about the basic of corporate and guided me which helped me
to complete the project efficiently and showed me the right path to reach the final
destination with minimum hiccups and was always there with a helping hand in times of
need throughout my research project.
I am thankful to him for his support, cooperation, and motivation provided to me during
the completion of research report.
Last but not the least; I would like to thank Top Management and all the respondents for
giving their precious time, relevant information and experience.
Lastly, I would like to be thankful my father for their moral and financial support and my
friend with whom I shared my day-to-day experience and received lots of suggestions
that improved my work quality.

MAMTA SINGH

DECLARATION

I, MAMTA SINGH student of MBA in U.P. Technical University, Lucknow,

Anand Engineering College, Agra hereby declare that all the information; facts and
figures furnished in this report are based on my own findings and experience. This
information has been used for purely academic purpose.
I hereby declare the work was done by me and suitable information has been
downloaded from websites and other related resources of the company.
The project report is the result of my own hard work and self belief.

MAMTA SINGH

PREFACE

Research Report constitutes an important part of a good practice oriented management

course. In keeping with the syllabus of MBA, each student has to undergo 6 weeks
practical training in a commercial organization or industry. So in order to fulfill this
requirement, I under went this training at Performance Appraisal at Pepsi
During my short stay at PEPSICO COMPANY , I visited all the departments
including Finance Department, Marketing Department, Human Resource Department,
Improvement Team, M.D. Office, Maintenance Department, Total Quality Management
Department, Production Department , Purchase Department, etc. located in industry
premises.
The way in which I collected information can be divided into three parts:
1. Discussion with management and its employees.
2. Observation.
3. Study of documents.
During my research report, I learned how the day to day problems are tackled by
the executives; how an industrial unit is run, etc. i.e. I saw the actual working of an
organization which left me awestruck. The overall knowledge gained by me will be
reflected in the research report itself.

CONTENTS

Introduction
Varun beverage traders

1
2-3

Pepsico company

Pepsico in india
Customers of pepsico
History

5-6
7-15
16-25

Research methodology

26-27

Significance of the topic

28

Objective of the study

29

Employee Retention

30-44

Performance Appraisal

45-83

Data analysis and interpretation

Suggestions and recommendation
Questionnaire
Bibliography

84-88
89
90-91
92