Beruflich Dokumente
Kultur Dokumente
Marketing Department
Corporate Office, Bangalore
DISCLAIMER
This Product Handbook covering gist of Banks and Third Party products has
been designed & created by Marketing Department (for internal circulation
only) with the contributions from respective functional departments at apex
level. The contents in this handbook are updated as on 30th April, 2014.
Readers are advised to refer to the circulars quoted at the end of each
topic or the concerned department for further details/ clarifications.
M Anjaneya Prasad
20.08.2014
T K Srivastava
20.08.2014
SK Dhingra
20.08.2014
SYNDICATE BANK
PRODUCTS AT A GLANCE
Index
S.No.
I
A
B
Products
ASSET PRODUCTS
RETAIL LOANS
MSME
Page
II
A
B
C
LIABILITIY PRODUCTS
SAVINGS ACCOUNT
CURRENT ACCOUNT
DEPOSIT
42
43-46
47-50
III
A
B
C
D
E
F
51
52-53
54
55
56-58
59
IV
A
B
C
D
E
G
H
60-65
66
67-68
69
70
70
70
71-86
7-30
31-41
ASSET PRODUCTS
1. SYND SARAL: Clean Demand loans/ Mortgage or Liquid security based OSL to Salaried/non-salaried
/NRI /Women/Agriculturists and for consumer durables. SyndSuvidha, SyndKisan, SyndMahila and
SyndPravasi merged with SyndSaral and specific features of products retained post-merger.
To meet any genuine personal credit needs
DL: Max. Tenure 60 months DL/ OSL : Max. Tenure 60 months
for salaried & Non-salaried
SOD - Renewable every 2 years
ODC Max ` 2 Lacs
Target group
Salaried Class:
Non-Salaried Class:
All types of borrowers:
Permanent employees of Professionals/Doctors/
Offering
State/ Central Govt / Public Engineers/Lawyer/CAs & NSC/LIC/IVP/KVP/
Sector / Reputed Private
other non-salaried class etc. RBI Bonds OR Mortgage
Sector Companies/Teachers/
of property as security
Professors /Pensioner
Maximum ` 5 lacs
NSC/IVP/KVP: 80% of
Amount
of Not exceeding 12 Months
Gross
Salary
no
max
i.
50%
of
Gross
Annual
purchase price if completed
finance
ceiling if salary credited Income If latest ITAO is 24 months or 65% of
through our bank
submitted or 100% of purchase price if completed
Not exceeding 12 Months
average Income if last 3 12 months but less than 24
Gross Salary max Rs 3 lacs year ITAOs are submitted
months.
if salary not credited through ii. 60% of the value of the RBI relief bond: 80% of
our bank
property if Mortgage is purchase value
offered as security
LIP : 80% of Surrender
Value
Requirements i. Salary/ Pension credited at i. Valid mortgage is to be i. The genuineness of the
the branch level
created in case the applicant securities offered (ie.,
ii. Irrevocable letter from the is unable to produce proof NSC/LIC/IVP/KVP/RBI
Either of
employer to deduct and of income
bonds) is to be verified
remit the installments
ii. Manager can assess the ii. Security should have
iii. Post dated cheques can income in case no proof of completed the minimum
be accepted
income is produced
lock in period.
iv. Irrevocable letter from iii. Post dated cheques can
the surety in case his salary be accepted
is credited with us
3rd party acceptable to the Sanctioning Authority
Surety
BR+ 4.75% pa Concession BR+ 4.75%pa
BR+1.75% pa
Interest
of 0.25%pa is available for
women beneficiaries if the
loan amount is upto `.1.50
lakhs.
Cut back
ONLY FOR SALARY / NON- SALARIED CLASS DLs:
(i) Cut back not to exceed 50 % of gross salary / 60% in case voluntary contributions like
LIC etc / 70% in case Spouse has separate income from regular employment
(ii) Pensioners - 50%
Service
0.50% of the Loan amount with minimum of ` 500/-.
Charges
For OSL: ASD 3, 6& 14 , SP
Documentatio Application - AF 673
For DL - ASD 3, OF 1904, SP1208 & ASD 6;
1208. For SOD: DF157, ASD 3,
n
For ODC DF 157,ASD 1,ASD 2,ASD 6
ASD 6
BC Cir 086/2002, 23/2003, 132/2003, 158/2010,192/2010,105/2010,43/2010, 36/2012
Reference
AND 38/2014
Circulars
Purpose
Facility
i.
ii.
iii.
Surety
Interest
Cut back
i.
Not to exceed 60% in case salary is not credited with us
ii.
70% in case salary is credited with us
iii.
75% if Spouse has separate income from regular employment
As per Circular BC 134/2012 0.5 % of loan amount Min ` 500
Service
charges
Documentati
on
Reference
Application in AF 673
For DL - ASD 3, OF 1904 ( R), SP1208 & ASD6
BC Cir 207/2004, 242/2008, 158/2010, 43/2010 AND 38/2014
Quantum
Repayment
ROI
Guarantee
Other terms
Charging
interest
Cutback
Service
charges
Documentation Application form: AF 673
DL:
a) ASD 1, ASD 2, SP 1208 & AF 412, for loans to be closed within 1 year
b) ASD-3, OF-1904I, SP-1208 & ASD-6 for loans to be closed after 1 year
OSL:
a) ASD 22, ASD 7, ASD 8
b) Other usual documents to be obtained for secured loans/mortgage loans
Target group
Purpose
Nature of facility
Quantum
Repayment
Interest
3rd party acceptable to the bank; spouse having independent income can also
join as surety
Proof of income such as, IT Assessment Order, salary Certificate etc. shall
Other terms and i.
be obtained
conditions
ii.
Loan documents shall be executed by NRIs themselves.
iii.
Power of Attorney holder shall not be permitted to execute the loan
documents.
iv.
Undertaking letter to maintain sufficient balance in the operative account
of the NRI towards loan instalments with standing instruction letter
authorizing the bank/branch to deduct the loan instalments from this
operative account periodically, to be obtained, for all types of loans.
Application Form: AF 673
Documentation
ASD 3, OF 1904 I, SP 1208, ASD 6
Guarantee
Reference
6. SYNDVAHAN
Purchase of New / Second hand4 WHEELER Purchase of New 2 WHEELER
PURPOSE
ELIGIBILITY
10
QUANTUM
OF FINANCE
CUTBACK
SECURITY
SURETY
NEW CAR:
NEW Vehicle
95% of on-Road price of the vehicle (or) 3 6 Months gross salary (or)
times the Gross Annual Income whichever is 95% of on road price whichever
less.
is low; with no max. Ceiling.
85% of On road price for loans of above 25
lakhs for loans to Corporate Borrowers
Second Hand two wheelers are
Second Hand Four Wheeler:
not eligible for financing.
Age of the Second Hand Four Wheeler
Up to 2 years
` 10.00 lacs
Above 2 years up to 3 years
` 8.00 lacs
Above 3 years up to 4 years
` 6.00 lacs
Above 4 years up to 5 years
` 5.00 lacs
OR 70% of the valuation of the vehicle
whichever is less.
(i). Normally not to exceed 50 % of gross salary;
60% in case voluntary savings.
70% in case Spouse has separate income from regular employment.
(ii) Not to exceed 50% for pensioners.
Hypothecation of the Vehicle to be purchased
Third party guarantee is waived ( BC 136/2012 )
11
RATE
OF As per cir (HO: BC 240/2013) wef 16.09.2013
BR +2.00 % for 2 wheelers
INTEREST
BR +0.65 % for 4 Wheelers
REPAYMENT New 4 Wheelers 84 EMIs;
OLD 4 Wheeler
Up to 4 years -60 EMI
Above 4 years up to 5 years- 48 EMI
For Two Wheelers 60 months
PROCESSING
Two Wheelers
AND
Upto ` 25000/` 50/DOCUMENTA
Above ` 25000/` 1.25 per ` 1000- or
TION
upto ` 2.00 lakhs
part thereof-Minimum ` 125/CHARGES
Above ` 2.00 lakhs
` 200/- per lakh
Four Wheelers
Above ` 25000/` 1.25 per ` 1000- or part thereofupto ` 2.00 lakhs
Minimum ` 125/Above ` 2.00 lakhs
` 200/- per lakh
REGISTRATI Four Wheeler may be registered in the name of a close relative of the borrower, in
ON OF THE which case the person in whose name the vehicle is registered shall join the
transaction as co-borrower. A close relative for this purpose shall mean
VEHICLE
spouse/parents/son/ Daughter.
1. Bank Hypothecation charge noted in RC Book.
POST
2. Comprehensive insurance for the full value of the vehicle with Bank clause
SANCTION
3. Taking possession of Duplicate Switch Key may be waived
FOLLOW UP
4. Inspection once in a year in case of regular a/cs ADV 43
DOCUMENTA Application Form AF 673.
SP 1208, ASD 4,OF 1904R, ASD13 & Letter as per Annexure 83 of Manual Of
TION
Instruction
For Salaried Class: Pan Card copy/Address Proof copy/Latest Salary Slip/
CHECKLIST
For Non Salary/Business Class: Pan Card copy/Address Proof copy/3 years ITReturns with statement of income
Proforma Invoice of the vehicle, Valuation report in case of finance to old vehicles.
Ensure strict adherence to KYC norms.
SYNDVAHAN:
DOs
1. In CBS account to be opened under product code : 779
2. Follow the fast path/navigation for opening of loan account as per job card provided by
:CO:DIT
3. Obtain copy of Invoice, stamped receipt, confirmation of delivery of vehicle in Form ASD 13
4. Conduct vehicle Inspection and obtain ADV43 immediately after purchase and subsequently
once in year. Obtain one ignition key of the vehicle for our records.
5. Obtain a copy of registration Certificate issued by the concerned Regional Transport Authority
and confirm noting of Banks hypothecation lien in the same
6. Obtain Blank Form No 29 and Form No30, signed by the borrower(2 sets)
7. Preferably obtain a photo of the vehicle (four wheeler) along with owner/borrower and vehicle
registration number.
DONTs
1. Do not encourage finance for second hand vehicles.
2. Do not dilute KYC norms.
3. Do not accept quotations from who are not company authorized dealer
4. Do not release loan proceeds to customers account for purchase of vehicles. Release
specifically to the authorized dealer (supplier).
12
Documentation
Ref
8. SYNDSENIOR
Purpose
Nature of Facility
Classification
Eligibility
Quantum
Demand Loan
13
Over 70 years
Overdraft facility
Repayment
Rate of Interest
Surety
Security
Cut Back
Processing Fee
Documentation
Other Conditions
Reporting
` 0.50
14
9. SYNDNIVAS
ELIGIBILITY CRITERIA
Resident :
Non resident:
Resident Indians who are major but not Non-Resident Indians holding Indian Passport and
more than 55 years of age (may be relaxed to persons of Indian
60 years in deserving cases by the Origin resident outside India who are having repaying
sanctioning authority) and who are in gainful capacity.
employment/profession /business having
sufficient and regular income to repay the
loan with interest.Joint borrowing with
wife/close relatives may be considered where
property is held in joint names.
Pensioners :
Hindu Undivided Families :
Pensioners including individuals retired from HUFs for construction of dwelling units for the benefit of
services of various institutions under VRS HUF and Co - Parceners, may be permitted by taking due
drawing assured monthly pension provided precautions about legality of the mortgage.
that they are not more than 60 years of age.
Staff members of our Bank :
Staff Members of RRBs :
Staff members of the Bank subject Staff members of Regional Rural Banks sponsored by the
fulfillment of the criteria as per extant Bank
guidelines in force from time to time( Circular No.092-2012-BC-RBD-18/21-03-2012
Cir.No.289/2010/BC dated 04.11.2010 &
Cir. No. 143/2011/BC dated 01.06.2011)
PURPOSE
1. For purchasing a plot provided an undertaking is obtained from the borrower that he/she/they shall
complete the construction of house on the said plot with the help of bank finance or otherwise within
a period of 2 years from the date of availment of said finance. (Cir. No.279/-010-BCRBD-29 Dt.
6.10.2010)
2. For acquiring house site and constructing a house thereon.
3. For construction of house on the land-already owned by the party/held on lease provided the lease is
perpetual/unexpired period of lease is 50 years or more.
4. For out-right purchase of ready built house/flat of not more than twenty five years old.
5. For purchase of flat to be constructed by the Society / Builders.
6. For making extension / additions vertical or horizontal to the existing house.
7 For carrying out repairs/renovations to the existing house / flat.
8. Takeover of Housing Loans from other Financial institutions such as Public Sector Banks / Other
Banks / Housing Intermediaries/NBFCs, Cooperative Societies and Army Group Insurance Fund etc.
15
QUANTUM:
Basis for quantum of loan:
1. 80% OR 90% of project cost for new constructions / purchase of ready built house / flats. 70% of
Project Cost for old house aged more than 5 years.
2. 72 months Gross Salary in case of Salaried Class.
3. 6 times of 3 years average income in case of non-salaried class.
4. Total deductions should not exceed 60% of Gross Salary in case of Salaried Class and 50% of Gross
Annual Income in case of non-salaried class.
whichever is less
Clubbing of salary of spouse, father, mother, son, daughter, is permitted for determining the
quantum of loan, if the sanctioning
Authority is satisfied that their income is available for
repayment alongwith the income of the borrower during the tenure of the loan, provided he/she has
not availed any loan for the same purpose from any other Bank. Or any other source of finance and
joins the transaction as co borrower. In case of salaried Class, income from Agriculture or any other
sources, subject to production of authentical proof of income can be clubbed.
Components of project cost
The total project cost includes cost of land, construction cost, building insurance premium, cost of
installing lighting/ heating system based on Solar Energy. Further, cost of furniture/fixtures including air
conditioners, geysers, cots, tables, sofas, etc of standard make especially having ISI mark wherever
applicable may be included in the project cost subject to the ceiling of not exceeding 10% of the project
cost excluding above items (Cost of Stamp duty, registration and other documentation charges should not
be included in the project cost).
CUTBACK :
Salaried- 50% of the Gross Annual Income.
Non Salaried: 50% OF GROSS Annual Income.
MARGIN :
Loans below
` 20.00 lacs 10%
Loans of
` 20.00 lacs and Less than ` 75.00 lacs - 20%
Loans of
` 75.00 lacs and above - 25%
In respect of purchase of plots, Branches / Sanctioning /Authority shall be guided by HO Cir. No.2792010-BC Dt. 26.10.2010 i.e. Margin: 50%
LOAN TO VALUE (LTV) RATIO.
Loans below ` 20.00 lacs - 90%
Loans of
` 20.00 lacs and less than ` 75.00 lacs - 80%
Loans of
` 75.00 lacs and above 75%
In case Moratorium period interest is added to the loan amount, LTV ratio prescribed by RBI shall
be adhered to by taking into account Moratorium period interest also.
No further deviations/relaxations are permitted in margin for loans with LTV ratio of 80%/90%. However
in respect of loans of ` 75.00 lacs and above, LTV ratio can be relaxed upto 80% by
DGMs/GMs heading
ROs and GMs at Corporate Office, selectively depending on the merits of individual cases.
Rate of Interest: Base Rate ie presently 10.25% irrespective of tenor and amount of the loan
(Subject to revision from time to time)
Present Processing and Documentation Charges(subject to revision from time to time)
Loan Amount Processing and Documentation Charges.
Loans upto ` 25.00 lakhs -0.125% of the loan amount with a minimum of ` 500/- and maximum of `
2500/Loans Above ` 25.00 lakhs to ` 75.00 lakhs-0.125% of the loan amount with a maximum of
`
3250/- .
Loans above ` 75.00 lakhs - ` 10000/- (Flat)
16
18
II. FOR SITES ALLOTTED BY STATUTORY BODIES SUCH AS BDA, MDA, DDA, CITB,
KHB AND SOCIETIES:
i)
ii)
iii)
iv)
v)
vi)
vii)
viii)
ix)
19
20
SECURITY
Upto ` 4.00 lakhs: No security.
Parents to be joint borrower(s).
Above ` 4.00 lakhs and upto. ` 7.50 lakhs ; Parent(s) as
joint borrower(s) , and suitable third party guarantee will be
taken. The Bank in exceptional cases, may waive third party
guarantee if satisfied with the net-worth / means of parent/s,
who would be executing the documents as joint borrower(s)
on receipt of recommendations from the Branch.
Above ` 7.50 lakhs: Parent(s)as joint borrower Tangible
collateral security of suitable value acceptable to bank, along
with the assignment of future income of the student for
payment of installments.
* The loan documents should be executed by both the student
and the parent/ guardian as joint-borrower.
* The security can be in the form of land/building
/Govt.securities/ Public Sector Bonds/ Units of UTI, NSC,
KVP, life policy, gold, and shares/ mutual fund
Units/debentures, bank deposit in the name of student /
parent / guardian / any other third party or any other tangible
security acceptable to the bank with suitable margin.
* Wherever the land/ building is already mortgaged, the
unencumbered portion can be taken as security on second
charge basis provided it covers the required loan amount.
Meritorious students Waiver of security:
Branches which wish to support highly/exceptionally
meritorious/deserving
students without taking tangible collateral security may refer
such cases as deviation to the RLCAC - I for permission on a
very selective basis.
21
QUANTUM OF LOAN
Studies in India -Maximum upto ` 10.00 lakhs.
Studies Abroad -Maximum upto ` 20.00 lakhs.
MARGIN
1. Upto ` 4.00 lacs Nil
2. Above ` 4.00 lacs
a. Studies in India 5%
The ceilings fixed for studies in India and b. Studies Abroad 15%
Abroad correspond to the limits fixed by the
RBI for treatment as priority sector lending. It Scholarship/ assistantship to be included in margin. Margin
would, however, be in order for Branches to may be brought-in on year-to-year basis as and when
consider higher quantum of loan on course to disbursements are made on a pro-rata basis.
course basis (eg: courses in IIMs, ISB etc). It
may also be noted. that even loans in excess of
10 lakhs qualify for interest subsidy under
Central Sector Interest Subsidy Scheme for
loans upto 10 lakhs subject to scheme guidelines
applicable.
INTEREST
REPAYMENT
1. Upto ` 4.00 lacs BR + 2.25%
Repayment Holiday/Moratorium:
2.Above ` 4.00 lacs BR + 2.75%
Course period + 1 year or 6 months after getting job,
1% concession in applicable rate is available whichever is earlier.
to children of Employees of Government If the student is not able to complete the course within the
Department
/
Public
Sector scheduled time, extension of time for completion of course
Undertakings/Corporations and Blue Chip may be permitted for a maximum period of 2 years. If the
Companies, where there is tie up student is not able to complete the course for reasons beyond
arrangement or corporates who give his control, sanctioning authority may at his discretion
consider such extensions as may be deemed necessary to
irrevocable undertaking letter.
0.50% to SC/ST Boy students. 0.50% for Complete the course.
For loans up to ` 7.50 lakhs up to 10 years (exclusive of
Girl students of other than SC/ST category.
0.75% for girl students of SC/ST category. moratorium period)
The overall concession extended to these For loans above ` 7.50 lakhs up to 15 years (exclusive of
categories shall not exceed 1%.
moratorium period)
Note: These concessions are not cumulative and Note: No prepayment penalty will be levied for prepayment
in case the borrower is eligible for multiple of loan any time during the tenure of the loan.
concessions the maximum concession eligible
under any applicable category shall be extended.
* Simple interest to be charged during the study
period and up to commencement of repayment.
Note: Servicing of interest during study period
and the moratorium period till commencement
of repayment is optional for students. Accrued
interest will be added to the principal amount
borrowed while fixing EMI for repayment at the
end of moratorium. Central Sector Interest
Subsidy Scheme (CSIS) is available for loans
upto 10.00 lakhs till the scheme is in
force as per Scheme guidelines.
22
DISPOSAL OF APPLICATION
Normally,
sanction/rejection
will
be
communicated within 15 days of receipt of duly
completed
application
with
supporting
documents.
b) Rejection of loan application, if any, shall be
done with the concurrence of the controlling
authority of the branch concerned and conveyed
to the student stating reasons for rejection.
Reasons for rejection shall not violate IBA
model education loan policy read with FAQ.
INSURANCE
As on date, coverage of liability or the
borrower/co-borrower under Insurance is not
compulsory. Bank has availed a Group Life
Insurance Policy with M/s Metlife Insurance
Company Limited under the name SyndVidya
Met Flexi Shield AND Uni-Study Care policy
with M/s United India Insurance Co. Ltd., to
cover the lives of the Education Loan
borrowers. Branches may explain the guidelines
of both the schemes to the students/parents and
may be persuaded for availing Insurance
Coverage.
The amount of such premium can be added to
the project cost/eligible expenses at the time of
sanction.
LOAN TO MORE THAN ONE CHILD IN A
FAMILY:There is no restriction on giving a
second or third collateral free loan to other
siblings when one of the siblings has already
taken a loan.
Insurance:
As on date, coverage of liability or the borrower/co-borrower
under Insurance is not compulsory. Bank has availed a Group
Life Insurance Policy with M/s Metlife Insurance Company
Limited under the name SyndVidya Met Flexi Shield AND
Uni-Study Care policy with M/s United India Insurance Co.
Ltd., to cover the lives of the Education Loan
borrowers. Branches may explain the uidelines of both the
schemes to the students/parents and may be persuaded for
availing Insurance Coverage. The amount of such premium
can be added to the project cost/eligible expenses at the time
of sanction.
MANAGEMENT QUOTA
Where a student has appeared for the common entrance
test/selection process and could not get selection of
course/college of his choice
through such selection process on account of rank and
chooses to pursue a course/college of his choice under
Management Quota, the
eligibility shall be computed based on the fees as approved
by the State Government/ Government approved regulatory
body for payment seats plus other admissible expenses shall
be considered subject to viability of repayment and the same
shall be considered under IBA Model Education Loan
Scheme.
SUBSIDY
Central Sector Interest SubsidyScheme (CSIS) is available to
students whose family income is upto ` 4.50 lakhs for all
loans upto ` 10.00 lakhs(For loans above ` 10.00 lakhs,
subsidy is upto ` 10.00 lakhs only) till the scheme in force..
24
Clearance
Maximum
Eligibility
Take over
Security
Internal rating
Guarantee
Interest
Processing
charges
Repayment
Other
conditions
Documents
Reference
bank premises owners and landlords of residential properties leased to our bank
officers also eligible.)
Clearance from RO required for branch sanction
Remaining period of lease including Quantum of loan - % of the future net
inbuilt renewal period
rentals receivables
Up to 3 years
80 %
Beyond 3 years and up to 5 years
75 %
Beyond 5 years up to 7 years
65 %
Beyond 7 years and up to 9 years
55 %
Deductions applicable to arrive at net rent receivables
i. TDS
ii. Municipal and other applicable Taxes.
iii. Advance Rent already received by the owner.
Selective basis by RO / CO up to delegated powers
UREM of the property rented or alternate property whose value shall not be less
than 125% of the loan sanctioned (OR) 110% of NSC/KVP/IVP or Banks
deposit etc.
For premises occupied by bank, UREM is waived if EMI is
less than the rent payable
Minimum Synd 5
Third party acceptable to bank (May be waived in deserving cases by next higher
authority)
BR+3.75% for CRE , BR+2.75% for borrowers rated Synd 1 & 2 under CRE.
BR+2.50 % for Non CRE, BR+2.00% for borrowers rated Synd 1 & 2 under
Non CRE
Upto ` 25000/- ` 100 for Non Priority loans
Above ` 25000/- to ` 2 Lakhs ` 2.50 per ` 1000/- or part thereof with a
minimum of ` 250/ Above ` 2.00 lakhs to ` 100 lakhs-` 400/- per lakh or part thereof
Above ` 100 lakhs to ` 10 crores- in lieu of the processing charges-`
25000/- plus 1% of the loan amount over and above ` 1 crore upto ` 10
crores
Above ` 10 crores to ` 25 crores-` 9.25 lakhs plus 0.75% of the loan amount
over and above ` 10 Crore upto ` 25 Crores.
Above ` 25 Crore to ` 50 Crores- ` 20.50 lakhs plus 0.50 % of the loan
amount over and above ` 25 Crores upto ` 50 Crores.
Above ` 50 crores- ` 33.00 lakhs plus 0.25% for amounts above ` 50 crores
EMIs not exceeding the unexpired period of lease subject to maximum of 144
months
Lease agreement in original shall be obtained.
An undertaking letter from the lessee / tenant to remit the rents directly to the
bank.
Pre Sanction /Post sanction formalities shall be scrupulously followed.
Consent from the lessee, to inform the Bank in case of vacating the premises
shall be obtained
Opening of Escrow account may be explored
PA or a letter from the tenant /lessee to remit the rent directly to the Bank is to be
obtained and consent letter from lessee/tenant to the effect that the bank shall be
informed 2 months in advance in case of premature termination of lease.
Tripartite agreement as per performa furnished in Circular
ASD 3, OF 1904/R, SP 1208,ASD 6, OF 1904/ R, SP 1208
ASD 7 and ASD 8 along with original title deeds.
BC 03/2011 , 342/2011, 2/2014 and 82/2014
26
Senior citizens of India who own self-acquired and self-occupied house property in India
Purpose
Borrower/s
Age
Supplementing income, any personal expenses, house repairs, etc. Loan amount should not
be used for speculative, trading and business purposes.
Single or jointly with spouse in case of a living spouse (max. two borrowers).
Age of first borrower should be above 60 years
Joint
borrowers
In case of married couple the loan shall be in the joint names even though either of them
may hold the title of the property. The applicant who is aged above 60 years shall be the
27
first borrower. However, the spouse/ joint borrower should not be below 55 years of age.
Borrower should be staying at self-acquired and self owned house /flat against which loan is
being raised as his permanent primary residence.
Borrowers will be required to inform the Bank when they cease to use this residence as their
permanent primary residence.
Ancestral or Commercial property owners are not eligible.
NRIs / PIOs (person of Indian Origin) are not eligible.
Title of the Borrowers should have a clear and transferable title in their names.
Title verification and search report for a period of 30 years to be obtained.
Property
The property should be free from any encumbrances.
In case of property purchased by availing Housing Loan from our/ any other Bank, it will be
considered for RML, subject to closure of the Housing Loan account out of the eligible
lumpsum portion of RML.
Residual Life Should be at least 20 years in case of single borrower and 25 years in case of spouse being
below 60 years of age.
of property
Certificate from empanelled engineer/architect will be required to be obtained for this
purpose, in addition to valuation of property.
Equitable / simple mortgage of residential property
Security
Minimum 10 years and Maximum 15 years
Tenor
Or
Till death of the borrower(s), whichever is earlier.
Disbursement Monthly / quarterly payments by credit to SB account in the joint names of the borrowers
/Periodicity of operated by E or S.
availing loan
Lumpsum payment not exceeding 20% of the loan amount with a cap of ` 15.00 lacs. This
shall be opted once during the tenure of the loan. Lumpsum payments may be made
conditional and limited to special purposes viz. medical exigencies, upgradation, renovation
& extension of the house, repayment of existing loan on the property.
Disbursement shall be at the discounted value of sanctioned loan amount or eligible
lumpsum disbursement amount.
In case of death of the first borrower during the disbursement period, the payments will
continue to be made to the spouse who has joined the transaction as co-borrower.
Eligible
Residential
Property
28
Quantum of
loan
Disbursement
Lumpsum
Disbursement
of loan
Repayment/
Settlement
Foreclosure
Prepayment
Valuation/
Revaluation of
property and
option to adjust
payments
Interest Rate
Processing fee
Right of
Rescission
Insurance
and
maintenance
of house
property
Reference
Independent House
Age of Borrower
Flats
60-65
66-70
71-75
Above 75
Age of Borrower
Loans as proportion of
Assessed value of property*
70%
70%
75%
75%
Age of Flat
< 2 years
2-5 years
60%
55%
65%
60%
70%
65%
75%
70%
5-10 years
45%
50%
55%
60%
60-65
66-70
71-75
Above 75
Minimum loan amount - ` 5.00 lacs
Maximum loan amount Independent House - ` 1.00 Cr; Flats - ` 50 lacs
As per the discounted value
Lump-Sum disbursement not exceeding 20% of the loan amount with a cap of ` 15.00
lakhs may be opted once
The loan shall become due and payable only when the last surviving borrower dies or opts
to sell the home, or permanently moves out of the home for to an institution or to relatives.
The loan shall be liable for foreclosure
i) If the borrower(s) has/have not stayed in the property for a continuous period of one year
or
ii) If the borrower(s) fail(s) to pay property taxes or maintain and repair the residential
property or fail(s) to keep the home insured, the Bank reserves the right to insist on
repayment of loan
No prepayment penalty. Prepayment charges of 1% in case of takeover by other banks/
financial institutions,
Revaluations will be done at intervals of 3 years.
Option to revise the periodic/ lumpsum amount every 3 years along with revaluation. Bank
may decide to revise the amount at any time earlier than 3 years.
Loan to Value ratio not to exceed 90% at maturity.
12.25 % p.a. (Fixed).
0.50% of the loan amount subject to maximum of ` 10,000/Up to three business days to cancel the transaction. Processing fee shall not be refunded in
such cases.
The house property shall be insured by the borrower at his cost against fire, earthquake and
other calamities. The borrower shall ensure to pay all taxes, charges etc. Bank shall pay
insurance premium, taxes, charges etc. by reducing the loan amount to that extent. The
borrower shall maintain the property in good condition.
BC Cir 318/2008, 164/2010,177/2011,36/2013
All purposes under Priority and Non-Priority Sector against pledge of jewels.
Existing and new customers who are properly introduced to the Bank (KYC norms to
be adhered to). Opening of SB account need not be insisted for loans upto ` 50,000/Loan or Overdraft. In case of overdraft the maximum permissible limit is ` 10.00
lac.
29
Assessment
Scale of
Finance
Rate of
Interest
Penal Interest
Repayment
Period
Security
Guarantee
Margin
Processing/
Documentation charges
Appraiser Fee
Documentation
Branch Managers may appraise the jewels for jewels up to ` 25000/- subject to getting
the same appraised by the Jewel Appraiser subsequently
Scheme 1 - 22 ct & above ` 1900/- per gram or 75 % of net value
Scheme 2 - 22 ct & above - ` 1800/- per gram or 75 % of net value
(Subject to change depending on market price)
BR+1.75%
2 % above the applicable rate on all overdue loans except those granted under Priority
Sector up to a limit of ` 25000/-.
Scheme 1 - Up to 12 months in one bullet payment
Scheme 2 - Above 12 months and up to 24 months in one bullet payment
Pledge of Gold Jewels of adequate value/Hall Marked jewellery, with stipulated
margins
Not required
Minimum 25 %
Waived (Circular 277/2012)
50 paise per `100/- subject to a minimum of ` 30/- maximum ` 300/AF 651 (old AF 456) Application Cum Letter of Pledge.
OF 1904 or OF 1903 Stamped Receipt cum Debit Slip.
ASD-3 (General Agreement) To be taken only in case of Overdraft facility only
For loans of ` 5.00 lacs and above Prior clearance from RO required
Reappraisal for loans of ` 1.00 lac and above - as on 31st July of every year at banks
cost
BC Cir 71/2012, 224/2012 , 254/2012, 277/2012, 95/2013,64/2014(for incentives) and
Reference
73/2014
16. SYND VARSHINI
Installation of Rainwater harvesting unit
Purpose
Classification OSL
75% of the estimated cost as per the unit cost stipulated below:
Quantum
Plot Size
Unit Cost
up to 1500 sq.ft
` 57700.00
More than 1500 sq.ft upto 2400 sq.ft
` 73000.00
More than 2400sq.ft upto 5000 sq.ft
` 82000.00
More than 5000 sq.ft
` 185000.00
25 %
Margin
Disbursement As far as possible, Specific Release to be done in 2-3 installments
Suitable Third Party
Guarantee
1. Hypothecation of pipeline with barrel, filter etc.
Security
2. Continuation of mortgage of residential property in the case of existing housing loan borrowers.
3. No collateral security in the case of borrowers enjoying SyndSaral loans (salaried class) even
though they have housing loans with other Banks/FIs, subject to production of regularity certificate
from the concerned Bank/FI.
4. In the case of non-salaried class, if they fulfill income and other criteria as applicable under
SyndSaral facility, loan may be granted without any collateral security, even if they have availed
housing loans with other Banks/FIs, subject to Production of regularity certificate from the
concerned Bank/FI.
Interest Rate
Repayment
Processing/
Documentati-on
Charges
17. SYNDMSME
Target
group
Eligibility
Nature of
facility
Assessment
Rating
Margin
Renewal
Security
Micro and Small Enterprises (MSE) in Manufacturing and Service sector as per
MSMED Act 2006 and RBI/GOI guidelines
All Micro and Small Enterprises (MSE) including Retail Trade classified under
MSE.
There is no cap on Maximum loan amount
Loans to Retail Trade accounts which form part of Service Enterprise is now
enhanced to ` 2 crore from the earlier ` 20 lakh under MSE.(Ref BC Cir
324/2012)
Overdraft/ Term Loans, Bill Limits, LCs/BGs may be offered in one package within
a predetermined overall limit.
Working Capital requirements of borrowers shall be assessed by adopting the
following methods:
(a) Simplified method in case of borrower seeking fund-based working capital
limits up to ` 25.00 lakhs adopting a Holistic approach.
(b) Turnover method in the case of borrower seeking fund based working capital
credit limits up to ` 5.00 Crores. If the borrower is eligible for higher credit limit as
per EWCL method, the same can be adopted instead of turnover method.
(c) Eligible Working Capital Limit (EWCL) method in case of borrowers seeking
Working capital limits of above ` 5.00 Crores up to ` 20.00 Crores.
(d) Cash budget or EWCL method for working capital needs of borrowers seeking
fund based limit of above ` 20.00 Crores
(e) Assessment of working capital on cash budget method for seasonal and
construction industry wherever adequate MIS support is available with the
borrower.
(f) For assessment of working capital requirements of export customers, any of the
above methods, which is most suitable and appropriate to their business operations
may be adopted.
(g) In the case of credit limits of above ` 2.00 Crores for IT & software industry,
cash budget method shall be adopted for assessment (refer circular No.218-1998BC).
Projection shall not exceed 125% of the sales reported in the earlier year unless
Sanctioning Authority is fully convinced of partys strategy.
Limit up to ` 2.00 lakhs
: Simple method
Limit above ` 2.00 lakhs up to ` 50.000 lakhs : Retail Rating models
Above ` 50.00 lakhs
: Software driven RAM rating
Up to ` 25000
: Nil
Above ` 25000 up to ` 1.00 Crore
: 15 %
Above ` 1.00 Crore
: 20 %
Once in two years in case of OD subject to annual review based on ADV 85.
Amount
Primary Security
Collateral Security
Primary
security
No collateral security
Up to ` 10.00 lakhs
/mortgage of land and
building associated with
the business shall be
obtained and eligible
Accounts shall be covered
under CGMSE.
31
Guarantee
Interest
Rate
No collateral security
Above ` 10.00 lakhs up Primary security
to ` 1.00 Crore eligible /mortgage of land and
building associated with
under CGMSE cover
the business. All accounts
shall be covered under
CGMSE
The sanctioning authority
i) Above ` 10.00 lakhs Hypothecation of
shall
explore
the
not
eligible
under machinery/vehicle/plant
CGMSE cover like Retail &equipments/stock and possibility of obtaining
Trade and Educational book debts(Not older than Mortgage of properties
3 months) to cover 110% /other securities of
Institutions.
appropriate value
ii) Credit facilities more of the value of the limit
than ` 1.00 Crore
No third party guarantee shall be obtained for credit facilities eligible for coverage
under CGMSE. For other accounts not covered under CGMSE, suitable third party
guarantee shall be obtained.
Third party guarantee is not compulsory if the facility is fully secured by
mortgage/NSC/ KVP/
SV of LIC policy/ RBI relief bonds to the extent of 100% of the amount of advance
(in addition to hypothecation of stock).
The owner of the property /security should join the transaction as guarantor. (If the
property/security are not owned by the borrower).
BR+0.50 %
Up to ` 50000
Above ` 50000 up to ` BR+1.00 %
10.00 lakhs
BR+1.25 %
Above ` 10.00 lakhs up Synd 1 and 2
to ` 1.00 crore
Synd 3 and 4
BR+1.50 %
Process
note
Insurance
Synd 5 and 6
BR+2.00 %
BR+2.50 %
Synd 1
Synd 2
Synd 3 and 4
Synd 5 and 6
Synd 7 and below
BR+1.25 %
BR+1.50 %
BR+2.50 %
BR+3.00 %
BR+3.50 %
All Micro Enterprises will get a rebate of 0.50% in rate of interest for prompt
repayment, to be reimbursed at the time of closing the loan account
The tenor premium of 0.25% shall be added for all term loans of 36 months and
above as per the guidelines.
For credit facilities up to 10.00 Lakhs, simplified process note as per Cir. 195/2012
shall be used. For credit facilities above 10.00 lakhs, process notes shall be
prepared as per HO Cir. 229-2009-BC dated 13.10.2009 as under:
AF 575-For Term loan with or without Working capital less than 2 Crores.
AF 576-For Working capital less than 2 Crores.
AF 580(R)-For Term loan and/or Working capital of 2 Crores and above.
Insurance to be insisted if loan limit exceeds 1.00 lakh
Forms to be obtaied
debts, SP 1208 (OG. 74)
OF 1904 R (OG. 28 A&B)
ASD 4, ASD 6
32
Others
Reference
Circulars
Quantum
Security
Brokens
25%
Bran
30%
Gunny Bags
40%
Book Debts
25%
Non Fund Based Facility Rating of Account
Margin
Synd 1 and 2
NIL
Synd 3
5%
Synd 4
10%
Quantum of loan amount/limits shall be assessed/arrived at by following the policy
guidelines prescribed for Micro, Small and Medium Enterprises (MSME)
Primary Security: Mortgage/Hypothecation/pledge of assets created out of bank
finance.
Collateral security: Mortgage of land and building/ Hypothecation of Machinery
/tangible security belonging to borrower/ partners/ directors/guarantors equivalent to
not less than 50% of the exposure.
33
Rice Mills
Up to ` 2.00 Lakhs
Above ` 2.00 Lakhs
BR+0.25 %
Synd 1
BR+0.75 %
Synd 2
BR+0.75 %
Synd 3
BR+1.00 %
Synd 4
BR+1.00 %
Tenor premium of 0.25% is applicable, in case of term loans
above 3 years
Rice Millers doing Up to ` 2.00 Lakhs
BR+0.25 %
milling activity on Above ` 2.00 Lakhs
Synd 1
BR+1.25 %
job basis
Synd 2
BR+1.25 %
Synd 3
BR+1.50 %
Synd 4
BR+1.50 %
Tenor premium of 0.25% is applicable, in case of term loans
above 3 years
Export credit
Synd1,2,3 and 4 Limit for 3 years
Repayment Working capital
subject to annual review
Other than Export credit Synd1,2 and 3 Limit for 2 years
subject to annual review
Other rated Accounts
Limit 1 year subject to renewal in 12
months
Term loans
7 years including gestation period of 6 months. Interest to be
serviced during gestation period
Liquidity Current Ratio
1.00 (Minimum)
Benchmark Working capital
Financial
Indebtedness Solvency 5:1
Parameters
Ratio (TOL:TNW)
as
in
Profitability
Net profit earning continuously
MSME
Term loans
Debt Equity Ratio
3:1
Average DSCR
Not less than 1.30
Interest
BR + 2.25%
BR + 2.50 %
BR + 2.75%
SYND 4
BR+ 3.00 %
SYND 5
BR + 3.25%
SYND6
BR + 3.50%
34
SYND 7 And
below
Limits up to `
25.00 Lacs
Limits above `
25.00 Lacs
BR + 3.75%
35
Circulars
20. SYNDDOCTOR
Professionally qualified Doctors, Registered Medical practitioners in Allopathy,
Homeopathy, Ayurveda, Unani including Dentists, Pathologists and Veterinary.
Promoters of Hospitals, Nursing Home, Pathological Labs, Poly-clinics,
Diagnostic Centres, X-ray labs etc., At least one or more of the
Promoters/Partners/Directors of Health Care unit shall be a qualified doctor with
more than 50% share/ownership.
Eligibility
MSEs in Service Sector with original investment in equipments not exceeding `
200.00 lacs.
Individuals, Prop, Partnership firms, Pvt Ltd Cos, Societies and Trusts
1. Setting up Clinic, Nursing Home, Pathological Lab, Drug/Surgical Store
Purpose
etc.,
2. Construction/Expansion/Modernization/of existing Clinics/Hospitals
(excluding cost of land)
3. Purchase of Surgical, X-ray, CT scan, Electro Medical equipments,
replacements/implants for Hip/Knee/Shoulders/Spine etc.
4. Purchase of Ambulance, Mobile Clinic, Computers, UPS, Air
conditioners, Generators, Refrigerators, Vehicles etc
5. To meet the cost of Rent, Electricity, Purchase of Medicines, Salary and
other maintenance cost of existing Clinic/Hospitals etc.
6. To establish/run Fitness & Health Care Units, Naturopathy, Ayurvedic
Care, Yoga, Acupuncture, Acupressure, Medical Consultancy by target
group.
Nature
of
OD/OSL/Bills Limits/LCs/BGs
Credit facility
Rs 500 lacs - Maximum
Quantum
Margin
Upto ` 100.00 lacs -15 %
Above ` 100.00 lacs - 20 %
Rate of interest Upto ` 100.00 Lacs -BR + 1.25 %
Above ` 100.00 Lacs -BR + 1.75 %
Tenor premium 0.25% for term loans.
50 % of applicable processing, Doc, Mortgage charges as per Cir 134/2012
Processing
charges
Security
For Loans upto ` 100.00 lac under MSE
Only primary security/mortgage of land and building associated with the
business
No collateral security and /or third party guarantee shall be covered under
CGMSE without exception.
For Loans above ` 100.00 lacs under MSE where CGMSE cover is not available
Hypothecation of assets/Mortgage of property & Collateral security as under
a) Primary Security
Mortgage/Hypothecation equipments/property/chargeable current/fixed
assets, vehicles etc
b) Collateral Security
Mortgage of property/other securities etc valued at least 50% of the limits
Maximum 7 years. Monthly or quarterly installment based on cash flow.
Repayment
Maximum 18 months in eligible cases.
Repayment
Holiday
TARGET
GROUP
36
Guarantee
Minimum
Rating
CGMSE
All loans upto ` 100.00 lacs shall be covered without exception.
Coverage
Other terms &
Periodical Insurance, Inspection of securities
conditions
No collateral needed if value of primary security mortgaged more than
150% and realizable market value of land & building itself is more than
100%
All other terms as per Synd MSE scheme (BC Cir 287/2011)
BC Cir 275/2013
Reference
21. SYNDCASHEW
New/existing Cashew processing Units/Industry under MSMEs
Target Group
Eligibility
Individuals, Association, Proprietorship, Partnership firms and Private
Ltd Co.
Satisfactory existing customers.
Micro, Small and Medium Enterprises (MSME) in Manufacturing Sector
with original investments in Plant and Machinery not exceeding ` 10.00
crores.
Purpose
For new machinery/equipments/vehicles/stock
Working Capital requirement
Value addition, technology up gradation and shelf life enhancement
Term loan and/ Overdraft and or Non fund based facility.
Classification
Pre-shipment and post-shipment advances
Quantum
` 500.00 lacs Maximum
Synd 5 and above
Minimum
Rating
Margin
Upto ` 100.00 lacs 15%
Above ` 100.00 lacs 20%
Guarantee
No third party guarantee for upto ` 100.00 lacs under MSEs
Rate of interest
Processing
charges
Security
Rating
38
Other
terms
and conditions
Reference
BC Cir 275/2013
23. SYNDMARBLE
Marble, granite and stone crushing units
Target Group
Existing units for at least 2 years and shall be MSE in manufacturing sector
Eligibility
with original investment in plant and machinery not exceeding ` 5.00 crores
Purpose
To acquire new equipments/machinery/vehicles to start and for expansion
To meet Working Capital requirements
Nature
of OSL and /or OD and Non fund based unit
credit facility
Quantum
` 500.00 lacs Maximum
Synd 4 and above
Minimum
Rating
Margin
Up to ` 100.00 lacs
15%
Above ` 100.00 lacs
20%
Rate of interest Upto ` 100.00 lacs
BR + 1.00%
Above ` 100.00 lacs
BR + 1.75%
50% of the applicable processing, DOC and mortgage charges as per BC Cir
Processing
134/2012
charges
Security
Upto ` 100.00 lacs
Hypothecation of Equipments/Machinery/Vehicles/Stock purchased.
No collateral security/ third party guarantee
To be covered under CGMSE without exeption
Above ` 100.00 lacs not covered under CGMSE :
Mortgage of property/other securities etc valued atleast 50% of the limits
sought shall be obtained
Maximum 7 years including repayment holiday/moratorium period
Repayment
No third party guarantee
Surety
Other
terms
Hypothecation to be noted in the RTO records and also RC books
and conditions
Comprehensive Insurance with Bank clause
All statutory requirement/licenses including PCB clearance
Tenor premium of 0.25% on term loans
All other terms as per Synd MSE scheme
BC Cir 275/2013
Reference
24. SYNDTEXTILE
Persons engaged in textile sector and manufacture of readymade garments
Target Group
MSE in manufacturing sector with original investment in plant and
Eligibility
machinery not exceeding ` 5.00 crores
Purpose
To acquire new equipments/machinery/vehicles to start and for
expansion
39
Nature
credit facility
Quantum
Minimum
Rating
Margin
Rate
of
interest
Processing
charges
Security
100% of limit for all loans/ limits above ` 100.00 lacs / not covered under CGMSE
Minimum
Synd 4
rating
Cash Budget Method
Assessment of
Working
Capital
Rate of interest Upto ` 100.00 Lacs -- BR + 1.25%
Above ` 100.00 Lacs -- BR + 1.75%
No third party guarantee for loans covered under CGMSE
Guarantee
50% of applicable processing/commission charges as per Cir 134/2012/BC
Processing
Charges
Term Loans
: Maximum 7 years including repayment holiday/moratorium
Repayment
period
Working Capital: To be renewed every year.
(Installment for Term Loan to be fixed based on cash flow at monthly/Qtly/H
Yly)
Eligible loans shall be covered
CGMSE
Coverage
Other
terms 1 All statutory requirements/licenses to be obtained.
and conditions 2.Valid registration as A class contractor with the respective registration
authority shall be obtained
1. Tenor premium of 0.25% applicable for Term Loans
2. Hypothecation of vehicles, Comprehensive insurance of assets with Bank
clause
3. Power of Attorney wherever applicable is to be obtained and sent to the
concerned Dept by Regd post with Ack Due
4. Periodical inspection of securities as per extant guidelines.
5. All other guidelines as per SyndMSE scheme to be followed
Borrowers shall be provided with Instant Global Debit Cards, SMS Banking,
Other Salient
Mobile Banking, ABB, SyndSuraksha and SyndArogya scheme benefits.
Features
BC Cir 131/2014
Reference
41
Name
(MAB ) `
I
25,000
II
2,00,000
II
1,00,00,000
Multi-city personalized payable at par cheque books may be provided to Synd Flexi Premium
Current accountholders.
Branches may note that Synd Flexi Premium Current Account shall be opened only with the
prior permission of CO: Planning & Development Department, Bangalore.
Points to be noted while opening accounts under the product:
Opening form obtained from the customer shall include a clause authorizing the Bank to vary
the tenor of the product in tune with regulatory instructions / guidelines on minimum period for
payment of interest. In such an eventuality, the Bank will also be at liberty to stop sweep-out
and sweep-in facility till further instructions from the customer.
Nomination made in the case of the flexi premium account and variations therein, if any, will be
applicable to the swept-out deposits also. This may be explained to the depositors and a note This nomination will also be applicable to swept-out deposit/s and renewals thereof unless
instructed otherwise, may be incorporated in the nomination column of the application
form/nomination register, to this effect.
Statement of account may include details of swept-out deposits chronologically with identifiable
deposit numbers.
Amount of interest paid along with the applicable interest rate shall be identifiable with the
individual swept-out deposits. Statement of accounts on swept-out deposits may have these
details.
TDS deducted on individual deposits may be reflected in the statement along with the deposit.
Refer: Cir. BC 078/2010.
iii) SYND FLEXI SUPER CURRENT A/C:
Bank has been receiving representations from some of the
ROs/Branches to introduce a product with sweep-out & sweep-in
facility to cater to the needs of other than high value customers of the
Bank, who are not able to maintain minimum average balances of `
1crore in their accounts.
Taking into consideration the benefits that would accrue to the Bank
by introducing the product and also to canvass the accounts of other
than high value customers a new product Synd Flexi Super
Current Account - with sweep-out & sweep-in facilities has been
introduced from 27.12.2013.
Features of Synd Flexi 1. Accounts under Synd Flexi Super Current Account scheme will
have sweep-out facility (sweep out to a Term Deposit).
Super Current Account
2. The minimum Monthly Average Balance required to be
maintained in the account is ` 5,00,000/3. Wherever the minimum Monthly Average Balance in the account
goes below ` 5,00,000/- in a given month, service charges of `
300/- plus Service Tax, will be levied for that month.
Precautions to be taken 1. To extend the facility to only those customers who are eligible to
open such accounts (Banks are not eligible under the scheme).
by Branches.
2. To specify the term of the Term Deposit as one year.
Back ground.
45
46
Joint accounts with resident close as defined in Sec 6 of the Companies Act 1956 permitted
with operating instructions former or survivor
Term Deposit Min. 1 year and Max. 10 years
Loan against Term deposit can be availed.
Balances in the NRE/FCNR account in the name of eligible person standing to his/her credit at
the time of his arrival in India . No penalty would be payable for premature withdrawal of
NRE/FCNR deposits in such cases for investment in Resident Foreign Currency (RFC) account.
Auto renewals are permitted if so instructed by the depositor till rescinded.
xiii) FOREIGN CURRENCY NON-RESIDENTS ACCOUNT (FCNR (B) A/Cs)
A/c can be opened with foreign remittances or Proceeds of NRE A/cs.
Funds are fully repatriable.
The Designated currencies are US Dollars (USD), Great Britain Pounds (GBP), EURO,
Canadian Dollars (CAD) and Australian Dollars (AUD).
Presently, FCNR (B) deposits in all the five currencies [EURO, GBP, CAD & AUD & USD]
are permitted to be accepted for the tenor ranging from 1 year to 5 years.
FCNR term deposits are auto renewed under the same terms and conditions.
Loans permitted against these deposits in both Indian as well as foreign currency.
50
Endowment
LIC's New
Jeevan Anand
Plan
Endowment +
Whole of Life
LIC's Single
Premium
Endowment
Plan
Endowment
LIC's New
Money Back
Plan-20 years
Money Back
LIC's New
Money Back
Plan-25 years
Money Back
LIC's New
Bima Bachat
Money Back
Features
LIC's New Endowment Plan is a participating non-linked plan
which offers an attractive combination of protection and
saving features. This combination provides financial support
for the family of the deceased policyholder any time before
maturity and good lump sum amount at the time of maturity
for the surviving policyholders.
LIC's New Jeevan Anand Plan is a participating non-linked
plan which offers an attractive combination of protection and
savings. This combination provides financial protection
against death throughout the lifetime of the policyholder with
the provision of payment of lumpsum at the end of the
selected policy term in case of his/her survival.
LIC's Single Premium Endowment Plan is a participating nonlinked savings cum protection plan, where premium is paid in
lump sum at the outset of the policy. This combination
provides financial protection against death during the policy
term with the provision of payment of lumpsum at the end of
the selected policy term in case of his/her survival.
LIC's New Money Back Plan-20 years is a participating nonlinked plan which offers an attractive combination of
protection against death throughout the term of the plan along
with the periodic payment on survival at specified durations
during the term. This unique combination provides financial
support for the family of the deceased policyholder any time
before maturity and lump sum amount at the time of maturity
for the surviving policyholders.
LIC's New Money Back Plan-25 years is a participating nonlinked plan which offers an attractive combination of
protection against death throughout the term of the plan along
with the periodic payment on survival at specified durations
during the term. This unique combination provides financial
support for the family of the deceased policyholder any time
before maturity and lump sum amount at the time of maturity
for the surviving policyholders.
LIC's New Bima Bachat is a participating non-linked savings
cum protection plan, where premium is paid in lump sum at
the outset of the policy. It is a money-back plan which
provides financial protection against death during the policy
term with the provision of payment of survival benefits at
specified durations during the policy term. In addition, on
maturity, the single premium shall be returned along with
51
Loyalty Addition,
LICs Anmol
Jeevan - II
LIC's Amulya
Jeevan - II
Jeevan Akshay
6
More details of the plans are available on Circular No. 66-2104-BS-MKTG-08 dated 22.02.2014 & on on
LIC Website (www.licindia.in).
The above plans are subject to change by IRDA from time to time. In due course, other products/ plans
related to Life Insurance shall be added by LIC of India.
2.GENERAL INSURANCE
Cir No 115/2004 BC & 114/2005 BC
Corporate Agency arrangement with United India Insurance Co Ltd (UIICO) since 2004
UIICO branches Pan India are mapped to Syndicate Bank Branches
Policies issued /renewed & claims settled at local Branches of UIICO
Following are the products offered through Corporate Agency
2
3
4
6
7
8
A) UNI-HOME CARE POLICY (Cir No 125/04 BC, 158/04 BC, 173/05 BC & 108/06 BC)
a) Provides insurance cover for risks up to ` 50.00 lacs against fire and allied perils covering
lightning, explosion/ implosion, air craft damage etc. to the building, the borrower against death
or injury due to accident to the extent of insured amount.
b) Insurance cover for more than ` 50.00 lacs may be obtained with specific request
c) Riot, Strike, Malicious and Terrorism damages are covered at extra premium.
d) Sum Insured: The borrower can obtain insurance cover for the value of the building excluding
site value or outstanding balance in his loan account, whichever is higher, if the loan is for land
& building.
e) Premium: One time single premium for the tenure of the loan to be borne by the borrower.
Insurance premium can be loaded in project cost for the loan.
52
f) Joint Borrowers: In case of housing loan availed by more than one borrower, the sum insured
available under the personal accident shall be distributed among the borrowers as per the liability
fixed by the Bank. In such cases, names of all the borrowers are to be mentioned in the schedule of
the policy with appropriate sum insured against each person for Personal Accident cover.
Branches can apportion the loan amount to the joint borrowers or split the total amount of loan
between the joint borrowers equally. Further, if branch wants the Personal Accident cover to be
given to one or more key borrowers who are the earning members by excluding other joint
borrowers, it can be done. The Branches shall ensure that total sum insured for all the joint
borrowers is equal to the original loan amount sanctioned or the present balance outstanding in the
case of existing loan accounts.
B) UNI-STUDY CARE POLICY: (Cir No 170/2008 BC)
a) Provides Personal accident Insurance cover to SyndVidya borrowers and parent/s / Guardians
b) As per IBA guidelines, all SyndVidya borrowers who have taken loan after 24.07.2008 are to be
insured along with Parent/s / Guardians. Option may be offered to the borrowers to obtain Personal
accident Insurance under Uni-Study care Policy of UIICO or Life Insurance cover under
SyndVidya MET Flexi Shield Plan from PNB-MET Life Insurance Co Ltd.
c) Premiums have to be remitted to A/c No.04241010003960 of UIICO, Bangalore and proposal
form in Annexure 3 to Cir No 170/2008 BC (Modify the address) to: The Divisional Manager,
United India Insurance Company Ltd, Bancassurance Division, 2nd Floor, Indian Mutual Building ,
NR Square, BANGALORE-560002, Karnataka
d) Issue of Policies and Death Claim settlements will be done by the above office of UIICO.
C) SYND AROGYA FAMILY FLOATER HEALTH INSURANCE PLAN:
Cir No 8/05 BC, 11/06 BC, 91/06 BC, 101/07 BC & 139/08 BC
Product Features:
a) Mediclaim cum Personal Accident policy, with family floater advantage.
b) Mediclaim cover: Minimum ` 50, 000/- maximum up to ` 5.00 lacs.
c) No medical checkup required, but self declaration to be made.
d) Plan A family size 1+3 (Account holder + spouse + Two dependent Children)
Plan B family size 1+5, (Dependent parents are also covered)
e) All account holders with family members, from 3 months to 65 years of age (entry age) are
eligible for coverage.
f) The Policy can be renewed up to 80 years of age if renewed continuously without break
g) Medical checkup reimbursement can be availed after 3 claims free years, up to 1% of average
sum insured.
h) Premium exempted under section 80(D) of Income Tax Act
i) Personal Accident Insurance claim: 100% sum assured for self, 50% for spouse, 20% for
children above 5 Yrs. of age & 10% in case of children below 5 Yrs. of age. Dependent parents
are not eligible for PA benefit.
Reimbursement of 50% of the premium paid by the employees / ex-employees of the Bank on the
policies taken in their names for insured amount up-to ` 1,00,000/- by HO SWD. (Cir No 3/2010 BC &
22/2011 BC)
53
Group Life Insurance Cover provided through LIC of India. The scheme is optional.
Offered to our Savings Bank account holders (optional).
Age 18 years and not over 59 years are eligible under the cover.
No Medical checkup, Low on Premium & High on benefits
The sum assured is ` 1,00,000/- in case of normal death and ` 2,00,000/- in case of accidental death.
Common date of renewal of all memberships will be on 10 th January every year. Renewal premiums debited by
Corporate Office Insurance Division for all eligible enrolled members during the previous year (Branches should
not debit renewal premiums)
Death Claims settled by LIC of India on submission of claim form to Corporate Office, Insurance Division, as
Annexure V part A & Part B of Cir No 25/2008 BC by the Branch along with Death Certificate (original or
certified copy), attested copy of enrollment form & statement of account showing debit of premium to the
account, prior to the death of the insured person.
Branches should collect only the applicable premium and no other charges
Revised premium rates are as below. (Cir No 14/2013 BC).
Month of joining
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
18 to 35 years 165 151
138 124
110
96
83
69
55
41
28
14
36 to 45 years 235 215
196 176
157 137 118
98
78
59
39
20
46 to 55 years 585 536
488 439
390 341 293
244 195 146
98
49
56 to 59 years 875 802
729 656
583 510 438
365 292 219
146
73
b) TATA AIA Total Suraksha Plan(For Housing loan borrowers): Basic Circular No 277/11 BC:
Latest Circular 339/13BC)
Age Band
a) Group Life Cover provided byTATA- AIA to the lives of Housing Loan borrowers
b) Eligibility: Housing loan borrowers and/or co-borrowers/guarantors of the bank aged 18 to 55 years are
eligible. The scheme is optional.
c) Premium: One time premium for the entire period of loan. Premium rates depend upon the age of the
borrower/guarantor.
d) Maturity value: Nil, as this is pure term policy, there will not be any maturity value.
e) Life Insurance cover: Balance in Housing loan a/c of the insured person calculated on reducing balance
system.
d)MICRO INSURANCE
Basic Circular No 292/2011 BC Latest Circular 17/2014 BC
a) Group Life Cover provided to Financial Inclusion Customers presently through - Birla Sun Life Insurance Co
Ltd
b) Eligibility: All SB accounts opened under Banks Financial inclusion Plan under specified products like 221,
224, 225 etc.
c) Premium: Rs 15/- Per Annum
d) Life Insurance cover: Rs 25000/- payable to the nominee on death of the insured member. Insurance cover
starts from the date of debit of premium to the account of the member. The scheme is optional.
Maturity value: Nil: as this is pure term policy, there will not be any maturity value.
54
4. MUTUAL FUNDS:
Bank has signed MOU with following Nine AMCs, for distribution of their Mutual Fund Products,
through our Branches.
ICICI Prudential Asset management Co Ltd.
Reliance Capital Asset Management Co Ltd.
Birla Sunlife Asset Management Co Ltd.
HDFC Asset Management Co Ltd.
UTI Asset Management Co Ltd.
SBI Asset Management Co Ltd.
DSP BlackRock Investment Managers Pvt Ltd.
IDBI Asset Management Co Ltd.
Franklin Templeton Asset Management (India) Pvt Ltd.
Reference Circular No. 204-2012, 327-2012
A Mutual Fund is a trust that pools the savings of a number of investors who share a common
financial goal.
a) Advantages OF MUTUAL FUND Investment
Professional Management
Diversification
Convenient Administration
Return Potential
Low Costs
Liquidity
Transparency
Flexibility
Choice of schemes
Tax benefits
Well regulated
Debt Schemes: Aim To Add Stability To Your Equity Portfolio & Can Provide Stable
Returns.
Invest in interest bearing securities like Govt. & corporate bonds, money market
instruments & term deposits.
Some scheme provides easy liquidity suitable to park surplus cash for short term.
Some schemes provide investment opportunities across different time periods.
Some schemes try to benefit from changing interest rates.
Hybrid schemes: provide blend of both equity & debt ( Balance Fund or Monthly Income
Plans)
Invest in range of securities like stocks & bonds, depending upon the scheme objective
There are also schemes that allows you to invest in gold units.
C) Systematic Investment Plan (SIP) & Its Advantage:
SIP is a convenient way to accumulate wealth in a disciplined manner over a long-term period. It helps
you to invest fixed amount regularly in small installments and thereby build wealth over a period of
time.
Power of Compounding
Rupee Cost Averaging
Convenience and Regularity Pay through ECS / Auto Debit / Standing Instructions
Disciplined approach towards investment ]
D) ELSS (Equity Linked Savings Scheme) & its Advantages
Invests in
Section 80 C
Lock in Period
Returns
Dividend
Tax Liability
SIP
:
:
:
:
:
:
:
Mandate
DD/DW
Drawing
Arrangement
Bulk NEFT
Payments
Remote
Demand Draft
Printing
Direct Credit
by Fund
Transfer
B) CAPITAL MARKET SERVICES: The following activities are conducted under Capital Market
Services:
1. Merchant Bankers
2. Bankers to an Issue
3. Depository Participant Services
4. Debenture Trustee
I. MERCHANT BANKING:
Category I Merchant Banker, as per SEBI certificate of registration, is permitted:
1. To carry on any activity of the Issue Management, which will, inter-alia, consist of preparation of
prospectus and other information relating to the issue, determining financial structure, tie-up of
financiers, final allotment and refund of excess application money.
2. To act as Investment Adviser.
3. To act as Manager, Consultant or Advisor to any Issue, including Corporate Advisory Services.
4. To act as Consultant or Advisor.
II. BANKERS TO AN ISSUE:
Bank may carry on the activity of Banker to Issue based on the existing relationship with the body
corporate, the arrangement of funding, amount & duration of float available and the avenues for
deployment of such ultra short tenor funds, the number of location the services will be required, the
income to be generated etc. Bank may also carry on the activity on behalf of a scheduled commercial
bank, which is holding a valid certificate from SEBI to act as Bankers to an Issue.
Application Supported by Blocked Amount (ASBA)
ASBA (Applications Supported by Blocked Amount) is a Simple, Safe and Smart way for customers to
apply in an eligible Initial Public Offer / Follow on Public Offer / Rights Issue. All branches of our
Bank are enabled for offering ASBA facility to our CASA customers.
Eligibility Conditions for investor through ASBA:
57
Investor should maintain a Savings Bank or Current Account with any branch of
SyndicateBank:
Investor should have Demat account with any of the Depository Participant (DP)
Investor should have Permanent Account Number (PAN).
Investor should have sufficient clear credit balance in the Savings Bank or Current account
for application money.
Multiple ASBA applications by a single investor are not allowed whereas an Investor can make 5
applications from a single bank account in the name of different persons. (Detailed BC Circular No.
358-2011-BC-MKTG-12)
ASBA - Guidelines regarding processing of ASBA applications received at our branches:
Branch shall have at least one Supervisor and one Teller user IDs created for assessing ASBA
application. The user access rights form is available at \\172.18.200.222\d$\ASBA folder. The same
has to be filled in and sent to CMS Branch, Mumbai by fax/scanned copy by IP for user creation.
ASBA login page can be accessed at the following URL on the network in the CBS node:
http://172.16.1.32:9081/asbaWeb/
III. DEPOSITORY PARTICIPANT SERVICES:
(i) Demat Services
Bank offers Demat services from January 16, 2008 with Central Depository Services (India)
Limited (CDSL)
61 Branches across country enabled for Demat Services under centralized operations
Demat Account opening
Dematerialization of Physical Securities
Off Market and Inter Depository Transfer of Securities
Transmission of Securities
Pledge / Un-pledging
Re-materialization / Redemption of Electronic Holdings
KYC updating with KRA
(Detailed BC Circular No. 103-2012-BC-MKTG-02)
(ii) Synd e-Trade (On-Line-Trading facility with Three-in-one Account)
Bank has tied up with one among the leading stock broking players in India M/s Asit C Mehta
Investment Interrmediates Ltd (ACMIIL) for offering Synd e-Trade - Online Share Trading
Facility (3 in 1 Account) to SyndicateBank customers who invest or trade in securities.
Resident Individuals can buy/sell equity shares through NSE/BSE, on an online basis using
Synd e-Trade link on Banks website www.syndicatebank.in
Customers should have following three accounts for Synd e-Trade facility:
Current or Savings account with any branch of SyndicateBank
Demat account with SyndicateBank
Online trading account with Broker partner. I.e. M/s Asit C Mehta Investment
Interrmediates Ltd (ACMIIL).
Above three accounts will be integrated under 3 in 1 facility. Process is fully automated wherein Bank
CBS systems and Bank Demat systems are integrated with Broker Systems.
Detailed BC Circular No: 1) 103-2012-BC-MKTG-02
2) 355-2011-BC-MKTG-11
IV. DEBENTURE TRUSTEE:
Debenture Trustee provides services with regard to Trusteeship business as:
Debenture/ Bond Trustee
Security Trustee
Share Trustee
58
In terms of SEBI guidelines, all Debenture Issues (Public/ Rights) of the Companies with the maturity
period exceeding 18 months are required to have Debenture Trustee and its name must be stated in
the Prospectus of the Issue. A Debenture Trustee is appointed to represent and protect the interests of
Debenture/ Bond holders. The necessity of creation of Debenture Trust is to organize the large number
of Debenture Holders and facilitate interaction by the Companies issuing debentures with a single
entity, rather than individual debenture holders
To act as Debenture Trustee, the entity should either be a scheduled bank carrying on commercial
activity, a public financial institution, an insurance company, or a body corporate. The entity should be
registered with SEBI to act as a debenture trustee
Bank is registered with SEBI for carrying on Debenture Trustee activities and has been granted
Permanent Registration by SEBI vide Registration Number IND000000025 dated 16.11.2011
59
Signature panel
CVV No.
The name appears below the number for personalized card only.
This indicates the month and the year up to which the Debit Card would
be valid.
While using card in any ATM, the card is to be inserted in the direction of
this arrow.
The card is acceptable only for on-line transactions through ATMs , EDC
machine at MEs and Internet portals
This is a magnetic strip containing coded information for the security of
card and needs special handling. The card should not be placed in an area,
where there is continuous magnetic field, such as on top of the TV set or
near any electrical appliance.
Paper strip below the magnetic strip for putting the signature. Customers
shall sign immediately on receipt of the card.
To the right of signature panel, 3 digit number, which is to be used for ecommerce transactions along with VbV or Master Secure Password.
Card Activation:
Syndicate Bank Global Debit Card is ready for use at the time of delivery. However, the Instant (Nonpersonalized without the name printed) Card will be activated within two working days after it is
delivered to the customer.
PIN Mailer:
A cover containing sealed and secret 4 digits Personal Identification Number (PIN) generated for card
will be delivered by Branch, to enable access to the account in any ATM/POS.
Usage:
Three accounts with same Customer ID (of same Branch or different branches) is linked to debit
card. However, only Primary Account would be assessed for transactions at other Bank ATMs and
Merchant Establishments (MEs).
Debit Card can be performed up to the available balance in the account at ATMs, and/or MEs,
subject to following limits (or equivalent foreign currency abroad.)
Transaction
Minimum amount per transaction `
Maximum amount per transaction `
Maximum amount per day `
Instant
100
20,000
25,000
Personalised Gold
100
20,000
ATM: 25,000
POS: 75,000
60
Cardholder can notify the loss/theft of card through fax at 080 2663 9970 or e mail at
cardcentre@syndicatebank.co.in or dcc@syndicatebank.co.in (or the Card Issuing Branch during
office hours only). The card will be hot listed, after verification, to prevent any further misuse.
Schedule of charges:
Sl. No Activity
01
02
03
04
05*
06*
07*
08
09
10
11
12
13
` 10/` 30/-+ ST
2% of the amount of Txn
2.5% of the amount (Minimum `
10/-)
As claimed by Acquirer Bank +
surcharge
` 100/-* _ ST
` 50/-* + ST
` 100/-*+ST
*The first five financial and non-financial transactions in other Banks ATMs are free of charges every
Month for our SB account holders. The sixth transaction will be charged as per SL. No. 05 to 07.
Important Circulars:
Sl
No
Circular No
Date
Subject
312/2011/BC/MKT
15.11.2011
61
Add On Cards
Free Credit
20 - 50 days (If last bill is paid in full & there is no cash withdrawal
during billing cycle)
With Minimum Payment of 10% for Public & 20% for Staff or ` 100/-,
whichever is higher
Reward Points
1 point - for every ` 200 spend for public; ` 100 for staff
Redemption of Reward
Points
Acceptability
MCC Limits
Internal security limits to minimize misuse, if card is lost. The limit can
be got removed for any specific transaction/ period or permanently at
the written request of Card Holder
Billing Date
Card Blocking
Card Hotlisting
CHANGE IN MAILING ADDRESS: Intimate the change in your mailing address, phone
numbers, mobile number, e-mail address by contacting Helpline Number or to Card Centre in
writing.
CONSEQUENCES OF NON PAYMENT:
Non-payment of Minimum Payment Due by Payment Due Date attracts higher finance
charges at 2.50% p.m. (30.00% p.a.) calculated on monthly basis for all the transactions from
the date of each transaction.
Non-payment of Minimum Payment Due amount for two billing cycles leads to temporary
suspension (card blocking) of your card(s) operations.
Non-payment of Minimum Payment Due amount for three billing cycles leads to
HOTLISTING of Card(s).
GRIEVANCE REDRESSAL: The Cardholder, if not satisfied with the response received on
the enquiries, can address the grievance for redressal (by intimating contact number & e-mail id,
if any) toAssistant General Manager
SyndicateBank: Corporate Office : Card Centre
No. 69, I floor, 9thMain Road, Jayanagar 3rdBlock
Bangalore - 560011 (INDIA)
E-mail: cardcentre@syndicatebank.co.in
Phones: 080-2663 9960; Fax: 2663 9970
Important Circulars:
Sl
Circular No
Date
Subject
No
01
006/2005/BC/CCC
12.01.2005
SBGCC master circular
02 222/2005/BC/CRD
01.12.2005
Transfer of NPAs to branches
03 253/2005/BC/CRD
31.12.2005
Modifications
04 071/2006/BC/CRD
15.04.2006
Modifications/ Clarifications
05 136/2006/BC/CRD
24.06.2006
Improving card base
06 140/2006/BC/CRD
28.06.2006
settlement policy for credit card dues
07 231/2006/BC/CRD
11.10.2006
Designation of all branches to issue Cards
08 237/2006/BC/CRD
23.10.2006
withdrawal of free personnel accident cover
09 027/2007/BC/RBD
27.01.2007
modification / improvement
10 238/2007/BC/RBD
25.10.2007
Cash back promotion for flights/Hotel Booking
11 122/2008/BC/RBD
28.05.2008
Payment of dues through internet banking
12
176/2008/BC/DIT
31.07.2008
Maintenance of Credit Card NPAs in CBS
13 217/2008/BC/RBD
02.09.2008
modification / improvement
14 191/2011/BC/MKT
11.07.2011
Recovery Policy for Credit Card NPAs
charged to the Merchant Establishment needs to be shared with the Card-issuing Bank whose Cards are
swiped on our Banks POS-(EDC) terminals deployed at the Merchant Establishments depending on the
type of the Card from the issuer known as interchange. The higher the brand name (Platinum/ Global
platinum/ premium gold etc.) the higher is the interchange.
Procedure for deploying of EDC terminals:
01. The Branches shall obtain request of the Merchant desirous of having POS-EDC terminal in the
Merchant Enrolment Form (MEF) and forward the same to Card Centre with Branch
recommendations.
02. Where the Merchant /customer are not fulfilling the eligibility criteria, the request has to be
recommended by respective Regional Office and forwarded to Card Centre.
03. On receipt of the format,( Merchant Establishment Application form) Card Centre will verify the
credentials to determine the MDR eligibility recommended by the branch as per BC circular-298/13,
based on the details furnished in the Merchant Enrolment Form. On approval/sanction of the
enrollment of the Merchant Establishment on the recommended MDR, the Branch is informed for
executing the agreement in the format mentioned in Annexure III of the circular 246/2010/BC and
installation & training of POS (EDC) is undertaken at the Merchant Establishment outlet..
04. The Original of the agreement should be retained at Branch level under joint custody and Xerox
copy of the same duly certified by the Branch Head on all pages should be forwarded to Card
Centre, Bangalore.
05. The Bank is presently having arrangements with M/s BTI Payments Pvt. Ltd for deployment /
managing POS machine on Fixed Rental Model (OPEX model) in terms of Agreement dated
25/11/2013.
Process of settlement of Funds & MIS to Merchant:
The transactions made by the Merchant through the POS-EDC terminal should be completed by a
process known as Batch closing at the end of the day on a daily basis. All the transactions amount done
prior to settlement of batch at the close of the business at the M.E. outlet will be settled/paid the next
day only if the Merchants close the days Batch and transactions are found to be in order. The credits are
settled on next working day and the Merchant Establishment account is credited centrally from Card
Centre through GEFU upload.
The daily transaction details with the net amount settled to the Merchants account is sent by email to the
email-id provided by the Merchant if the transactions done are found to be in order after risk mitigation
on the transaction analysis.
MDR ON DEBIT CARDS SHALL BE CHARGED AS MANDATED BY RBI, AS UNDER
CRITERION MDR / MSF
Fee (%)
0.75
1. Debit Card Transaction up to ` 2,000/1.00
2. Debit Card Transaction above ` 2,000/Merchant Discount Rates - Floor Limits for Credit Cards
Existing MDR Rates (Excl. Taxes)
Revised MDR Rates (Excl. Taxes)
Average
monthly Minimum MDR (%)
turnover(` lacs)
Customers
Non customers
50 & above
1.25
1.50
35 to < 50
1.30
1.75
20 to < 35
1.40
16 to < 20
1.50
2.00
12 to < 16
1.60
11 to < 12
1.65
8 to < 11
1.70
2.25
65
5 to < 8
3 to < 5
2 to < 3
Minimum monthly
charge # (`)
2.00
2.25
2.50
600
3.00
Minimum
PSTN 600
monthly charge # GRPS 1200
In store- 1500
(`)
# If ME fails to achieve minimum assured turnover through our POS, Bank will recover Minimum
Monthly Charges for respective terminal minus monthly income earned through POS Terminal.
Following Powers have been delegated for further reduction in MDR on merits of each proposal on
the specific recommendation of concerned Field General Manager Offices:
1500
Sanctioning Authority
General Manager in-charge of Card Centre
Executive Director
Chairman & Managing Director
It is further clarified that all the POS (EDC) terminals deployed by the Bank are capable of accepting all
types of Payment Cards (Credit Cards, Debit Cards, Prepaid Cards, Gift Cards, Petro Cards, etc) issued
by all banks in association with NPCI (RuPay Cards), VISA, MasterCard, Maestro Cards and
DISCOVER Cards.
Arrangement with City Union Bank, Lakshmi Vilas Bank & Dhanalakshmi Bank.
The Bank also has entered into a Tripartite agreement allowing M/s BTI payments Pvt. Ltd. to route
MasterCard transaction of City Union Bank, Lakshmi Vilas Bank and Dhanalakshmi Bank, as they are
not members, which benefits fee income @10 basis points along with fixed rental @ ` 60/- per month
per terminal as additional income to our Bank.
Circulars Issued:
246/2010/-BC-DIT-02 dated 17/09/2010.
298-2013-BC dated 09.11.2013
361/2013/BC dated 26-12-2013
IV. INTERNET BANKING
1. Login Password :
Features:
Branches have been provided pre-printed Instant Login passwords.
The Instant Login
passwords are issued instantaneously to the customer as and when requested. The login
password can be activated within one working day.
Action to be taken by branch :
(i)
To take written request from the customers for issuance of Login Password
(ii)
To verify that the customers details like First name/Last Name (without any special
characters), Mobile no. (prefix with 91 in telex field), Valid Email ID are properly
updated in Customer Master.
(iii)
To enter the password details in Fast Path CIM40 option of the CBS.
(iv)
Once the password details are entered successfully, the said password may be delivered
to the customer and advised him to try to login after one working day.
(v)
If Instant login password stationery is exhausted, the branch may send request to DIT
through Scan copy on node no. 172.18.200.210 or send FAX to 080-25705800.
66
(ii)
RSA SecureID virtual password is a highly secured password and the bank has
launched this product to provide high security to the Internet Banking customers and
also to protect them from any phishing attack.
The customer can opt either for Software token or Hardware token. The Software
token is free of cost whereas the charges fixed by the bank for Hardware token are `
1400.
(iii)
The software token can be issued for Desktop, Laptop, Android Mobile, Winphone,
iphone etc. DIT will send the software token file and installation guide to the customer
directly on their registered email ID. Average time taken by DIT for providing this password is
2 working days.
Action to be taken by branch :
(i)
Take written request from the customer for issuance of Transaction password
(ii)
To verify that the EMail ID updated in the customer master is a valid EMail ID of the
customer or else mail sent by the bank would not reach to the customer.
(iii)
Branch need to enter the necessary details in CIM55 option of the CBS.
Detailed guidelines about SyndProtect SecureID password is available at
\\172.18.200.222\d$\SyndProtect - folder.
3. Fixing of Per day transaction limit :
Features:
The customers need to have per day transaction limits for doing online transactions. The various
types of transaction limits and the default limit amount is
Fund Transfer (Own Accounts) ` 100000/ 3rd Party (Syndicate Bank Accounts) ` 10000/ NEFT (Other bank Accounts ) Nil
Bill Payment ` 25000/These limits are given to the Sole Owner / Proprietorship concern customers at the time of
issuance of Internet Banking Passwords.
Action to be taken by branch :
(i)
If any of the default limit is to be enhanced (upto ` 1.00 lakh), the branches may send
such requests using the URL http://172.18.200.58.
(ii)
If the limit request is more than ` 1.00 lakh, the branches should firstly issue
SyndProtect password to the customer and then send request to DIT with the
recommendation of their RO.
V. SMS BANKING
1. SMS Request Registration :
Features:
The bank is presently providing SMS alert facilities for
(i)
Balance Alerts,
(ii) Debit Alerts,
(iii) Credit Alerts and
(iv) Overdraft Alerts to the customers,
If any customer wish to avail SMS facility and charges of ` 15/- per quarter (in advance) will be
applicable for availing this facility.
67
The customers who have registered for above referred SMS alerts facility, would get the SMS
alerts on following occasions
a. Balance Alert - As and when there is any change in the account balance, the Balance alert
would be sent to the customer on next day morning.
b. Debit / Credit Alerts - As and when there is any transaction (debit or credit) in the account
of ` 10000 or above, respective Debit Alert/ Credit Alert would be sent to the customer
immediately after transaction.
c. Overdraft Alert - As and when the account gets overdrawn, the Overdraft Alert would be
sent to the customer.
Apart from the above, the customer will get transaction alerts irrespective of amount of
transaction, in respect of the following types of transactions, if the mobile no. of the customer
is updated properly in customer master.
a. Amount withdrawn using ATM card.
b. POS transaction done using Debit Card / Credit Card.
Action to be taken by branch :
(i)
Take written request from the customer who wish to have SMS Alerts facility.
(ii) Update mobile no. of the customer in the Telex field of the customer prefix with 91
without any + or -sign or space.
(iii) Enter such requests using the URL http://172.18.200.58. (iv) Once the SMS request is
registered, the customer will start getting SMS alerts from next day onwards as per the
criteria given above.
2. SMS De-Registration Request :
The branches can send SMS De-Registration requests using the URL http://172.18.200.58.
However, since the bank is collecting SMS charges in advance for each of the quarter, such deregistration request would be executed in the last week of the respective quarter.
2.2
Mobile Money Identifier (MMID) is a 7 digit number which will be generated by the
mobile banking software on successful registration of customer account. If a customer
has more than one registered accounts for mobile banking, then each account will have
different MMID. To know the MMID, customer should type MMID and send SMS
to 9870900876. System will send a reply SMS containing MMID of all the registered
accounts for the customer.
2.3
Immediate Payment Service (IMPS) is a service provided by National Payments
Corporation of India (NPCI) to facilitate fund transfers across accounts of member
banks through mobile banking. Our Bank has also availed this service to provide our
customers the facility of Inter Bank fund transfer through mobile banking.
VIII. UTILITY BILL PAYMENT/ONLINE SHOPPING
Through our payment gateway arrangement:
Currently, Bank has tie-up arrangement with CC Avenue & Bill Desk (payment gateway service
providers) for online payment of utility bills.
Customers are required to log onto our site www.syndicatebank.in and click on online shopping and
select either CC Avenue or Bill desk and put through their transactions.
Help Desk: 172.18.200.210
IX. FUNDS TRANSFER/REMITTANCE FACILITY: FASTER, SAFE, SECURE & COST
EFFECTIVE
i) National Electronic Funds Transfer (NEFT) System
National Electronic Funds Transfer is a nation wide transfer of funds from any bank branch to any
other bank branch.
The beneficiary gets the credit on the same day or the next day depending on the time of settlement.
FREE (no service charge) for remittances upto ` 1.00 lac
Any amount can be remitted
Help Desk: 172.18.200.74 or 080-25705783.
ii) Real Time Gross Settlement (RTGS System) SYND INSTANT
For transfer of funds on real time basis.
It is a remittance solution offered to both corporate customers and individual customers for transfer
of funds from their accounts to customers of other bank branches, which are RTGS, enabled.
At present customer transaction of ` 2.00 lakh and above are allowed under RTGS.
Help Desk: 172.24.240.42/43 or phone 022- 22653157
iii) e-payment of Advance Tax (online tax payment) is mandatory from 01.04.2008 for
All Corporates
Pay taxes (Direct & Indirect Taxes) through select Branches as well as On-line
Income Tax
Corporate Tax
Service tax
Commercial Tax for Delhi ( VAT or CST) only On-line. Off-line mode is disabled by the Govt.
Department.
70
no restriction on number of debits and credits. Further, the drawing limit for the current
season/ year may be allowed to be drawn by using any of the following delivery
channels.
All farmers having agricultural lands in their own name and residing in the service /
operational area of the branches are eligible.
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Features
Maximum
limit
Maintenance
of Records:
Release
Terms/
Precautions:
Rate of
Interest /
Margin /
Security /
Prudential
Norms
Insurance:
73
Review of the OD limit is reviewed on an annual basis and if operation is satisfactory allowed
to continue.
limit:
Reduce the limit wherever the sanctioned limit is not utilised as per the request
furnished by the party at the time of submitting loan application.
At the time of renewal, if additional facilities are required, consider subject to
viability of the investment, repayment capacity of the borrower and security
coverage. In such cases, obtain fresh application and documentation from the
parties to the transactions.
Balance confirmatory to be obtained and placed on record on a yearly basis.
Balance
Confirmatory Following recitals to be added after writing details of existing liabilities in
balance confirmation with signature of the borrower and surety.
"The Loan papers and the security documents executed by me along with surety
shall be subsisting for existing/reduced limits. I shall execute separate additional
documents for enhanced limits
AOD to be obtained at least 6 months prior to the expiry of the document if
balance confirmation as above is not obtained
Insurance
Personnel Accident Insurance Scheme (PAIS): The beneficiaries under SKSCC
cover
are to be covered under PAIS as in case of SKCC.
1. Cir No.191-2004-BC-PSC dated 06.10.2004-Base guidelines.
Relevant
2. Circulars listed under SKCC.
Circulars
3. SYND KISAN SWARNA (SKS)
A hassle free loan facility to agriculturists against security of gold ornaments.
Important
Synd Kisan Swarna shall be extended by rural and semi-urban branches only
Features
Purpose-wise eligibility to be assessed and prescribed Loans to Value Ratio to be
maintained.
Synd Kisan Swarna to existing SKCC/other farm loan clients:
Eligibility:
1. No documentary proof shall be insisted upon to existing SKCC / other farm loan
clients since the land holding particulars and proof are already on record with the
Bank. The particulars of existing facility/facilities under SKCC/term loan shall be
mentioned in the Synd Kisan Swarna application form.
2. End utilization of the loan proceeds shall be certified by the sanctioning
authority/authorized official of the branch in Annexure-I to Cir no.182-2010-BC.
Synd Kisan Swarna to other customers
1. For loan amount up to ` 1,00,000/-, the Branches may extend Synd Kisan Swarna
based on the self-declaration given by the farmers. The self declaration by the
farmers regarding their land holding, tenancy, share cropping, oral lease etc., would
be sufficient to establish their status as farmers.
2. For loans above ` 1,00,000/-, documentary proof like copies of land records, land
revenue paid receipts, transfer deeds, land possession certificate etc., shall be
obtained and loan shall be sanctioned taking into consideration the requirement of
the farmer for meeting the cost of cultivation of crops or expenses related to
investment in agriculture or allied activities.
Margin, Rate of
Interest &
Service Charges
Release:
Repayment
Security:
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Classification & The loans disbursed under the scheme shall be classified under Direct Finance to
Agriculture.
Reporting:
While reporting in AR-1106 (ADV 21/49), the disbursement as well as outstanding
under the scheme shall be reported under (1) Direct Agriculture. Further, it should
be reported under the relevant term loan code taking into consideration the activity
for which the major portion of the loan amount is sanctioned. For example, ` 5.00
lakh is sanctioned to a borrower, of which ` 3.00 is for land development purpose
and the balance amount is for other investment purposes. In such cases, the entire
amount should be reported under Land Development (code No 0107 of AR1106/adv
21/49 statement). Branches are advised to report both disbursement and balance
outstanding under a single code in main sheet of ADV 21/49 statement and not to
segregate and report under different codes of ADV21/49.
Under supplementary information in AR-1106 (ADV 21/49), the progress under the
scheme shall be reported under code number 3011.
1. 271-2011-BC-PSCD-18 dated 01-10-2011-Guidelines of Revived Scheme
Relevant
2. 282-2009-BC-PSCD-30 dated 25-11-2009-Discontinuation of earlier scheme
Circulars:
3. 148-2007-BC-PSCD-05 dated 19-02-2007-Comprehensive guidelines of earlier
scheme.
5. SYND GREEN HOUSE
A Scheme for Financing Green House Technology- Cultivation of Flowers and Vegetables under
Low Cost Green Houses
Purpose & The usual practice followed in traditional agriculture is growing of crops under open field
conditions where the growth of the crop and its yield are subject to agro climatic
concept:
conditions of the locality, vagaries of climate and attack by pests and diseases. The
farmers do not have any control over these climatic variations which severely affect the
crop production in the open field conditions. Thus, the modern or scientific cultivation
developed the protective cultivation technology to grow crops in controlled climate for
optimum production from the crops.
Protective cultivation technology is a cropping technique wherein the micro climate
Protective
surrounding the plant body is partially / fully controlled to match the requirement of the
cultivation
plant species grown during their period of growth. Along with the advancement in
technology
agriculture various types of protected cultivation practices suitable for a specific agroclimatic zone have emerged. Among these protective cultivation practices, Green house /
poly house cum rain shelter is the most popularly adopted one for growing flowers and
vegetables to meet the demands of both domestic and export market.
Advantages The benefits which can be derived from the green house cultivation are as follows:
1. The control of micro climate or environment enables growing the crop suitable to the
of green
area at any time of the year anywhere in the world.
house
2. The crop yields are at the maximum level as the output per unit area or per unit
technology
volume or per unit input is optimum.
3. Higher quality of production is ensured as the products are free from insect attack,
pathogens and chemical residue.
4. High value and high quality crops could be grown for export markets and thereby
increase the income of the farmer, particularly the one with small and the marginal
land holding.
5. It can be used to attract the educated rural youth to farm sector and generate self
employment to them.
However, our branches were hesitant to entertain proposals under hi-tech horticultural
projects for cultivation of flowers and vegetables due to non availability of scheme
guidelines. Keeping this in view, a model scheme for financing green house technology
for cultivation of flowers and vegetables under low cost green houses duly approved by
the Competent Authority was circulated to the branches / offices under the brand name
79
Low cost
Green
Houses:
Planning
and
Designing
for a Green
House
Facility:
Financial
assistance:
Relevant
Circulars
subsidy in respect of projects having an area of more than 10 Acres under open field
conditions and more than 1000 Sq. Meters under controlled conditions / protected
cultivation.
It is informed that projects under the scheme with 10 Acres & less in open cultivation
conditions and 1000 Sq. Meter & less under controlled conditions / protected cultivation
will be considered under the National Horticulture Mission (NHM) by the respective State
Directorate of Horticulture Mission. Therefore, the Branches have to properly educate
and guide the farmers / entrepreneurs for approaching the right agency for obtaining
subsidy for the project undertaken by them.
The pattern of subsidy provided under the scheme is as under:
Capital investment subsidy not exceeding 20% of the total project cost with a maximum
ceiling of ` 30 Lakh per project in North-Eastern / Tribal /Hilly areas. Capital investment
subsidy not exceeding 20% of the total project cost with a maximum ceiling of ` 25 Lakh
per project in other areas.
1. 185-2010-BC-PSCD-23 dated 22.07.2010 Scheme guidelines
2. 32-2008-BC-PSCD-02 dated 08-02-2008 NHB Scheme details
81
account and the receipt for payment to the money lender need not be insisted.
However, a notarized affidavit, as per annexure to Cir No.75-2012-BC, should be
obtained to ensure that the money lent will be utilized for repayment of the debt with
the non-institutional lenders.
The loan shall be repaid in 5 to 7 years, including a moratorium period of not
Repayment
exceeding 12 months. The repayment schedule may be fixed in half yearly/yearly basis
period:
synchronizing with the harvesting season of crops grown/proposed to be grown, after
consultation with the borrower. Wherever possible, the farmer borrowers may be
encouraged to open a Pigmy Account to enable them to pool their savings, if any,
which can be utilized for repayment of the loan.
Rate of interest: As per circular No. 121-2013-BC-PSCD-13 dated 14.05.2013 and revised from time to
time. The interest rate, at present, is as under:
For loan amount up to ` 50000/- Base Rate plus 0.25% i.e., 10.25+0.25 = 10.50%
p.a.
For loan amount above ` 50000/- and up to ` 1,00,000/- Base Rate plus 0.75%
i.e., 10.25+0.75 = 11.00%
Applicable tenor premium shall be loaded to the above rate.
The loan under this scheme is not to be aggregated with other loans and vice versa for
determining the size of loan for application of rate of interest.
Under Branch powers within the sanctioning powers as per circular No. 141-2012-BCSanctioning
RMD-16 dated 17-05-2012 (If the total limit exceeds the sanctioning powers of the
Powers:
Branch, RO sanction shall be sought).
Documentation: As applicable to agriculture advances.
Loans granted under the scheme are eligible for refinance from NABARD. Therefore,
NABARD
Refinance:
Branches are advised to report disbursements made under the scheme to respective
Regional Office as per extant guidelines. Branches shall maintain proper records in this
regard.
Classification & 1. The advances under the scheme shall be classified under direct finance to
agriculture and disbursements as well as outstanding shall be reported under code
Reporting:
number 0168 of ADV 21/49 statement (S.No. B(s)-Advances to Debt Swap-(Synd
Kisan Sathi).
2. Loans sanctioned under the scheme shall be arranged under product code 840- FL
Debt Swap. Branches shall not use any other code to arrange the facility.
1. Branches should discuss with each identified person and assess the credit
Other
requirement and repaying capacity etc.
conditions:
2. Farmers are required to satisfy the branch officials regarding indebtedness to
money lenders. The appraising officer shall prepare a suitable note for having got
convinced about such debt and the same shall be countersigned by the Branch
Head.
3. Defaulters with other Banks or organized sector lenders like other financial
institutions are not eligible.
4. Branches may take the help of Farmers Clubs / SHGs /JLGs /NGOs etc. for proper
identification of eligible farmers who are indebted to money lenders.
5. Sanctioning authority should thoroughly assess requirement of the farmer and
clearly establish the genuine need, repaying capacity and credit absorption capacity
before lending under the scheme.
6. Installments may be fixed based on income of the farmer, taking into account
savings in terms of reduced interest burden during post redemption of high cost
82
Relevant
circular:
7. SYNDKISAN TATKAL
The Department of Financial Services, Ministry of Finance, Govt. of India vide their
Background
Circular Ref. No.F.No.21/7/2012/AC dated 26.07.2012 advised all Commercial Banks
to devise and implement six new products for the benefit of farmers as recommended
by a working group of Bankers constituted by the Govt. for the purpose. Keeping in
view the norms suggested by the working group, SyndKisan Tatkal Scheme is
introduced by our Bank with the following features
To provide an instant credit facility to farming community for meeting the emergency
Purpose:
credit needs to tide over the temporary difficulties (like post harvest emergencies) in
Agriculture, Domestic or Social fronts.
Individual farmers / joint borrowers (not exceeding 4 farmers) who are existing SKCC
Eligibility
holders having satisfactory track record of at least two years in respect of whom the
branches have been convinced about their capacity for credit adsorption / repayment.
Quantum of
50% of SKCC limit or 25% of annual income subject to a Minimum of ` 1000/- and a
loan
maximum of ` 50000/-. Before sanction of the loan, requirement of credit or credit
absorption capacity and repayment capacity of the borrower shall be properly
assessed.
Documentation, If requirement is beyond 50% of SKCC limit, proper proof of annual income of
Rate of interest, borrower like income certificate from competent revenue authority to be obtained.
Other aspects are as applicable to agricultural term loans.
Processing &
other Charges
As and when required by the farmer/s preferably after the harvest period of crops.
Disbursement
Loan account shall be opened in the product code 842 only.
To be repaid within maximum period of 5 years in half yearly / annual installments
Repayment
based on income generation to the farmer.
Period
Existing security / ies obtained for SKCC limit shall be taken as security. No
Security:
additional security to be obtained. However, when the amount exceeds ` 1.00 lakh,
security shall be obtained as per the extant guidelines of SKCC.
Classification of Under Direct Agriculture segment of Priority Sector.
83
loan
Asset
Classification
Norms:
Relevant
Circular
Purpose:
Eligibility
Location of Land
Holding
Quantum of loan
Valuation
The Department of Financial Services, Ministry of Finance, Govt. of India vide their
Circular Ref. No.F.No.21/7/2012/AC dated 26.07.2012 advised all Commercial
Banks to devise and implement six new products for the benefit of farmers as
recommended by a working group of Bankers constituted by the Govt. for the
purpose. Keeping in view the norms suggested by the working group, The Scheme
for financing farmers for purchase of land for Agricultural Purpose is one among
them. As per circular No. 142-2006-BC-PSC dated 30-06-2006 the guidelines of the
scheme revised by NABARD for financing purchase of land for agricultural purpose
has been communicated to all the Branches. The Bank has reviewed the guidelines
of scheme under implementation in our Bank against the norms in the new product
and accorded permission to align the guidelines of the scheme in our Bank with the
norms suggested by the working group in the new product. As a result, the
guidelines of afore said scheme have been revised as under:
The objective of the scheme is to extend term loans to the small and marginal
farmers including share croppers / tenant farmers on easy terms to purchase,
develop / cultivate agricultural land as well as fallow / waste lands with view to
increase agricultural production and productivity.
Bringing the cultivable fallow lands and waste lands under cultivation.
Enable the target group to diversify the present activities and take up allied
activities to agriculture and make their small holdings economically viable.
Small and marginal farmers i.e. those who would own maximum of 2.50 acres
of irrigated land or 5 acres of non-irrigated land including the land to be
purchased under the scheme.
Share croppers / tenant farmers cultivating up to 2.50 acres of irrigated land or 5
acres of non-irrigated land including the land to be purchased under the scheme.
Entrepreneurs with agricultural background provided the state laws permit
purchase of agricultural lands by non-agriculturists.
In all the above categories of eligible beneficiaries, the total land holding of the
borrower after the purchase of land under the scheme should not exceed 2.50
acres of irrigated land or 5 acres of non-irrigated land or its equivalent.
The farmers may be encouraged to purchase land at one place to the extent possible.
In case it is not feasible due to any problems at field level, branches may allow the
farmer to purchase land within the village boundary or in a radius of 3-5 Kilometers
from the existing piece of land owned by him, keeping in view the manageability of
the fragmented holdings by the farmers in such case.
However, Branches shall satisfy themselves about this aspect before extending
credit.
The quantum of loan will depend upon area of the land proposed to be purchased
and its valuation. Besides cost of land, the project cost may also include the value of
stamp duty, registration charges for sale / mortgage deed. However, the maximum
loan amount permitted for purchase of land is ` 10.00 lakh
For the purpose of valuation of land for deciding the quantum of finance, the price
84
Sanctioning
Powers
Margin
Rate of interest
Disbursement
Repayment
capacity
Repayment
Period
Security:
Availability of
NABARD
REFINANCE
Classification of
loan
Coverage of
Women
indicated by the farmer may be cross checked with last 5 years average registration
value available with the Registrar / Sub-Registrar of the area, Guidance Value /
Circle Rate fixed by the State and a view may be taken by the sanctioning authority.
The Branches are permitted to sanction loan proposals under the scheme by
exercising sanctioning
powers as noted below:
Scale of Officer heading the Branch
Sanctioning powers
Scale III & IV
` 10 lac
Scale II
` 5 lac
Scale I
` 2 lac
Proposals with loan amounts exceeding the above limits in respect of Scale I and II
shall be referred to Regional Office for sanction.
No margin is stipulated for loans up to ` 1,00,000/- For loans above ` 1,00,000/- a
minimum margin at 10% of the project cost shall be met by the borrower.
Interest rates and penal interest are as applicable to agricultural term loans as per
extant guidelines.
Loan for purchase of land shall be released directly to the seller at the time of
registration of sale deed. An authorization to this effect shall be obtained from the
borrower and the loan proceeds shall be released against proper acknowledgement.
The Branches should satisfy themselves that the borrower would be in a position to
derive adequate surplus income from his production activity on the land being
purchased and other income to repay the Bank loan with interest after the purchase
and that he will be in a position to service the debt without any difficulties.
Loan is to be repaid in 7-10 years in half yearly / yearly installments including a
maximum moratorium period of 24 months. The moratorium period may be fixed
taking into account the gestation period of the project and cash flow.
The land purchased out of bank loan shall be mortgaged in favour of the bank.
NABARD would provide refinance under its Automatic Refinance Facility (ARF)
for the loans disbursed under the scheme. Hence, branches may report the particulars
of disbursement in the prescribed format (AR 1176) to the respective RO. However,
submission of drawal application to NABARD by ROs is subject to specific advice
from CO: PSCD regarding Banks policy for claiming refinance from time to time.
Under Direct Agriculture segment of Priority Sector.
Asset
Classification
Relevant
Circular
crops depending upon the climatic conditions and also take up activities like
dairy, poultry etc.
Proposal for development of the land purchased or for diversifying into other
allied activities such as
Dairy, Poultry etc. may be entertained with comprehensive details about the
project proposed to be under taken by the farmer and subject to technical
feasibility & economic viability of the proposal and discretionary powers of the
Sanctioning Authority for the purpose.
Wherever land development involves digging of open wells / drilling of bore
wells, the possibility of getting electricity supply on priority basis such as under
Tatkal scheme should be explored.
Arrangements to lift water from the well for irrigation purpose shall form part of
the development proposed.
Loan sanctioned for post purchase development works may be released in
stages after title of the land purchased out of loan is got transferred in borrowers
name and after completion of mortgage formalities.
In certain States / Regions, State Governments have imposed restrictions on
sale/ purchase of agricultural land (Eg. Tribal belt, SC / ST, Hill areas etc). The
branches shall ensure at the time of obtaining legal opinion that no such
restriction apply while entertaining the loan proposal for purchase of land.
During the period of loan, the farmer shall not sell the land.
Loan shall be classified under Direct Agricultural Advances.
BC 09/2013 /PSCD Dt. 10.01.2013., 83/2014, 84/2014
86
IP NODE
CONTACT NO.
CASA/ Deposits
172.18.2.128
080-22260281
Publicity
172.18.2.05
080-22260281
Retail Assets
172.18.2.178
080-22208460
MSME
172.18.2.176
080-22208375
17.18.2.22/90/93/95
080-22340293
Internet Banking
172.18.200.210/59/58
18004255784
Mobile Banking
172.18.200.57
18004255784
Synd Protect
172.18.200.55
18004255784
18004255784
172.18.200.210/59/58
080-25705784
9449860157
9449860373
172.18.2.158
080-22203250
080-22203200
Mutual Fund
080-22203200
CMSC
CMS Operation
172.24.100.66
022-22704012
172.24.100.66
022-22704013
ASBA
172.24.100.31
022-22700995
3 in 1 Trading Account
172.24.100.31
022-22704013
Card Centre
Credit Card
Debit Card Helpdesk
POS
Debit Card Disputes
Call Centre No: Debit Card
172.18.46.152
080 26639971
172.18.46.105
080 41211341
172.18.46.149
080 26639960
172.18.46.132
080 26639962
1800 425 0585 (tollfree)
080-40426003 (chargeable)
1800 225 092 (tollfree)
022-40426003 (chargeable)
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