Ordering Pizza

Everyday Dialogues

Ordering
Pizza
In this lesson, you will learn some useful expressions for
ordering pizza on the phone. Do you usually order pizza
for delivery or pickup? What do you like on your pizza?

Vocabulary Preview
Match the words from this lesson to the correct
meanings on the right.

1.

toppings

2.

pickup

3.

delivery

4.

buzzer code

5.

townhouse

6.

vegetarian

7.

crust

8.

wings

9.

soda

10. gluten-free

a) items that you place on top of something such as a pizza or sandwich

b) a type of residence where a group of houses are attached
c) short for chicken wings
d) without a protein found in wheat that may cause digestive problems
e) a number that a visitor uses to gain access to an apartment building or elevator
f) containing no meat
g) the cooked dough on the bottom of a pizza
h) a sales arrangement in which the customer orders something from
a phone or online service and goes to the establishment to get it
i) a take-out service where the operator brings the food to a residence
j) a carbonated beverage (also called a soft drink, soda pop, or pop)

Spot the Error

only $4.99

Answer:
The plural of pizza is pizzas. Many restaurant
signs insert an apostorphe incorrectly. This is
sometimes referred to as the green grocer error
because it is often seen on signs in grocery stores.

Freshly Baked Pizzas

Copyright 2014, Red River Press Inc. For use by members of ESL-library.com in accordance with membership terms.

Ordering Pizza

Everyday Dialogues

Dialogue Reading
Read the dialogue with your partner a few times. Take turns being the
customer service representative (CSR) and the customer. Practice your
intonation and pronunciation. Circle any new words or phrases that you
want to learn more about.

CSR:

Pablos Two-for-One Toppings. How can I help you?

Customer:

Hello. Id like to order a few pizzas, please.

CSR:

Sure. Is this for pickup or delivery?

Customer:

Delivery, please. Its free delivery on Mondays, right?

CSR:

Thats right. May I have your address?

Customer:

Yep. Its 803 Lancaster Road. #25.

CSR:

Is there a buzzer code?

Customer:

No, its a townhouse.

CSR:

Okay. What can I get for you?

Customer:

I need one large vegetarian pizza and two medium pepperoni pizzas, please.

CSR:

Okay. Our vegetarian comes with green peppers, tomatoes, and onions. Is that okay?

Customer:

Hmm...is it possible to get hot peppers instead of green peppers?

CSR:

No problem. Would you like regular crust or thin crust?

Customer:

Lets go with thin crust for the vegetarian and regular for the pepperonis.

CSR:

Sure. Can I interest you in any wings, garlic bread, or soda today?

Customer:

No, I think that will be everything.

CSR:

Alright. Your total comes to $43.25. Our driver should have that to you in about 45 minutes.

Customer:

Great. Thank you.

Copyright 2014, Red River Press Inc. For use by members of ESL-library.com in accordance with membership terms.

Ordering Pizza

Everyday Dialogues

Practice
A. Expressions

B. Pizza Toppings

Work with your partner. Role-play the dialogue,

substituting the different expressions below.
Then reverse roles.

Most pizzas come with tomato sauce,

herbs, and cheese. Here are some
additional toppings you may want to
order. Sort the items into veggies,
meat, and other.

1. M
 ay I have your address?
Can I get your address, please?
Whats the address there?
2. I ts a townhouse.
Its a house.
Its an apartment. The buzzer code is #304.
Its a duplex. Were house B.
3. W
 hat can I get for you?
What would you like?
I can take your order now.
May I take your order?
4. I need one large vegetarian pizza and
two medium pepperoni pizzas, please.
Id like two large pepperonis, please.
Do you have any specials?
Ill take one Hawaiian and one buffalo
chicken pizza. Both smalls, please.
5. Is it possible to get hot peppers
instead of green peppers?
Can I get that without onions?
Could you make that with extra cheese?
Go light on the sauce, please.
6. W
 ould you like regular crust or thin crust?
Is traditional crust okay?
Have you tried our gluten-free crust?
We have regular or thin crust. Which would you prefer?

extra cheese
mushrooms
ham
pineapple
sausage
onions
bacon
hot peppers
tomatoes
garlic

beef
olives
artichoke
hearts
spinach
chicken
broccoli
pepperoni
green peppers
red peppers

Did you know...

Uncountable food toppings
at pizzerias are often used as
countable nouns by employees
and customers. The topping turns
into the type of pizza. Sizes may
alsobe used as nouns insteadof
adjectives. The word pizza can
be used as either a countable or
anuncountable noun.

I ll take three pepperonis,

please. (pepperoni pizzas)

I need two larges and

three smalls, please.

Should we order pizzatonight?

How many pizzas do we need?

7. C
 an I interest you in any wings, garlic bread, or soda?
Would you like any pop with that?
Would you like to add garlic toast for an extra dollar?

Copyright 2014, Red River Press Inc. For use by members of ESL-library.com in accordance with membership terms.

Ordering Pizza

Everyday Dialogues

Write Your Own Dialogue

Write a dialogue with a partner using phrases from
page 3. Practice and present the dialogue to your class.

The Pizza Guy

The person who brings your
pizza or takes your pizza order
is often referred to in English
as the pizza guy. Why arent
there more pizza girls?

Extra Practice
Read the following expressions, and practice them with your partner.
SPECIAL REQUESTS

Can I have the same order as last time, please?

Do you have a gluten-free crust?
Can I use my debit card?
Can I pay over the phone?
Can you bring the pizza to the backyard?
Is it possible to order a few days ahead of time?
Can you make that half pepperoni, half bacon?
Can I add four cans of Coke to my order?

COMPLAINTS AND CONCERNS

The pizza was cold when it arrived.

The crust tastes like cardboard.
This pizza is way too salty.
We asked for vegetarian.
I asked for no onions.
Weve been waiting for two hours.
You overcharged me for my pizza.
The pizza flyer said two-for-one.

Copyright 2014, Red River Press Inc. For use by members of ESL-library.com in accordance with membership terms.

Ordering Pizza

Everyday Dialogues

Answer Key
LESSON DESCRIPTION:

LEVEL: Low-Intermediate Intermediate

A customer orders pizza for delivery. The clerk takes down the

TIME: 1 hour

customers address before taking the order. Students learn

TAGS: pizza, food, toppings, restaurant,

vocabulary and expressions to use when ordering pizza.

dialogues, everyday English, ordering food

Vocabulary Preview

Write Your Own Dialogue

1. a

3. i

5. b

7. g

9. j

Encourage your students to use vocabulary from the model.

2. h

4. e

6. f

8. c

10. d

You could change the type of order to pickup. Or challenge your

students to write a dialogue that takes place at a pizzeria. If you

Spot the Error

areteaching in an English-speaking country, you may also want to

go out for pizza together. Take some notes as your students order

Pizzas should be Pizzas. Try our Writing Section lesson plan

their pizza and go over any errors back in the classroom.

about apostrophes, and check out our editors handy blog posts:
http://www.esl-library.com/blog/2014/08/12/apostrophe-roundup/

Extra Practice

Dialogue Reading

Try some role-play activities with your students to give them

Give your students time to read the dialogue in pairs.

the Role Play section on ESL Library. Try the Food scenarios.

Practice

SPELLING NOTE:

a chance to use the new expressions theyve learned. Check out

This lesson shows the American spelling of the word Practice.

A. EXPRESSIONS

Most other English-speaking countries spell it this way: Practise

Have your students read the dialogue again and

challenge for your students to find this word in the lesson and

(when used as a verb; Practice when used as a noun). Make it a

practice subbing in some of the different expressions.

B. PIZZ A TOPPINGS

see if they know the alternate spelling.

EDITORS NOTE:

Meat

Veggies

Other

ham

mushrooms

extra cheese

sausage

green peppers

pineapple

bacon

red peppers

beef

onions

chicken

hot peppers

pepperoni

tomatoes

This dialogue uses alright instead of all right. While both

havebeen in use for over a century, some critics insist that
alright is unacceptable, especially in formal writing. You may
want to advise your higher-level students to use all right
in formal writing. Keep an eye on our blog for an upcoming
articleon this topic.

garlic
olives
artichoke hearts
spinach
broccoli

Copyright 2014, Red River Press Inc. For use by members of ESL-library.com in accordance with membership terms.