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The document summarizes how course materials from lectures and a textbook were used to analyze relevant topics in the report. Key topics covered in the materials included supply chain management, customer relationship management, web 2.0 technologies, information security, and e-commerce case studies. Various chapters and lectures provided background on these areas and how they apply to improving business processes. This allowed the report to envision how a cosmetics company could utilize different technologies and security practices.
The document summarizes how course materials from lectures and a textbook were used to analyze relevant topics in the report. Key topics covered in the materials included supply chain management, customer relationship management, web 2.0 technologies, information security, and e-commerce case studies. Various chapters and lectures provided background on these areas and how they apply to improving business processes. This allowed the report to envision how a cosmetics company could utilize different technologies and security practices.
The document summarizes how course materials from lectures and a textbook were used to analyze relevant topics in the report. Key topics covered in the materials included supply chain management, customer relationship management, web 2.0 technologies, information security, and e-commerce case studies. Various chapters and lectures provided background on these areas and how they apply to improving business processes. This allowed the report to envision how a cosmetics company could utilize different technologies and security practices.
Analysis - An insightful analysis of how relevant course material
was used to undertake the analysis contained in the report The main course materials used for this report were the lecture slides and the INFS 1602 textbook. The lectures provided groundwork for information that we had to learn, highlighting the important factors of each component of information systems which were backed up by the textbook which went more in depth with the explanations. Supply chain management and Customer relationship management were areas explored in the first part of our report which was covered in the textbook which provided insight to how these systems improve company processes and build strong ties between the organisation and the consumers. The week 7 Lecture demonstrated how products are transferred from suppliers to the customer. Follow this flow diagram we were able to brainstorm what type of web 2.0 technologies would benefit each portion of the diagram such as storage and logistics. Chapter 4 which covers web 2.0 technologies in the textbook went into great depth and explored many aspects of these technologies such as its impact on communication, cooperation and collaboration within organisations. They also talked about how companies can manage these technologies to benefit the business in multiple organisational contexts which we applied into our arguments. Week 8 Lecture presented by Patrick Hung this semester, the Westpac IS security manager illustrated how information is protected in the real world and provided insider knowledge of how Westpac performs its security controls. He covered many aspects of securities such as the threats posed on the assets of a company as well as controls required to stabilise these issues in an engaging way. The points in this lecture were further explained in the textbook in Chapters 10 and 11 which focused on how information should be secured and the ethical and social issues associated with information systems. This allowed us to utilise these technologies and apply it to Natural Beauty, envisioning what the threats of a security breach would be for a mid-sized cosmetic manufacturer. The case studies provided in the textbook also provided a strong foundation to visualise how Natural Beauty would perform day to day operations and the processes required in a click and mortar strategized business. Natural Beauty is essentially utilising E-Commerce, using both offline and online operations to deliver products to consumers, the Amazon vs. Wal-Mart case study compared the impact of varying business decisions and highlighted which were more effective which we incorporated into the report.