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ACKNOWLEDGEMENT

First of all, I would like to say thank you to my lecturer and my beloved friend who help and
guide me for my training journey. Deep appreciation to given Pn Juhana Haslinda Bt.Mohd
Jumah who patiently helped me and supervises me throughout the entire industrial training. She
has also given me support and advice throughout this time when Im doing my training. I learn
many things about multimedia and it is help me much better to complete my industrial training.

TABLE OF CONTENTS

NO

CONTENT

PAGE

ACKNOWLEDGEMENT

TABLE OF CONTENTS

INTRODUCTION

DEDICATION
OBJECTIVE
4

COMPANY BACKGROUND AND INTRODUCTION

4-5

PIE CHART

TASK AND EXPERIENCES LEARNED

JOB SCOPE

SUMMARY SCHEDULE FOR 16 WEEKS

RECOMMENDATION

26

10

BENEFITS OF THE INDUSTRIAL TRAINING PROGRAM

27

11

CONCLUSION

28

7
8

10-25

12

APPENDIX

29-40

DEDICATION
The main reason why should I go for industrial training that I have done from
1st July 2013 until 18th October 2013 is main requirement to get my diploma. I
would like say thank you to my family members because the commitment
and inspiration that they gave me has made me feel calm and inspired to do
this industrial training well. I should never forget my lecturers because they
have help me directly to complete my training journey. I would like to say
thank you to all my friends because with the help of them, their comments,
their knowledge, I correct my mistakes and weakness from myself and also
improved my tasks/project that were given to me during industrial training
.finally I used to use all my knowledge and what I have learned at KPTM for
two years to complete my industrial training, it will show that what I am
capable of and prove that Im worthy to be a multimedia student.

OBJECTIVES
THE FOLLOWING OBJECTIVES AND GOALS OF APSD COMPUTER CENTRE:

To develop confidence and self-esteem by helping participants to become involved


in Computer Training.

To provide participants with the opportunity to gain accredited, marketable work skills
which in turn can lead to employment opportunities.

To eliminate the perception that Computer technology is passing people by and to


increase the general awareness of the possibilities offered by Computer Training.

To develop role models within communities which can promote the benefits of Computer
Training.

Providing the chances of training on the applications and uses of the computers for

people inside and outside the university.


Offering services to the society through the training courses and the intra-net
establishment.

COMPANY BACKGROUND

Apsd Computer Centre Sdn. Berhad. was established on 26th April 1998, registration number
458 330 - A and was founded by Mr. Subramaniam s / o Annamalai (Mohammad Imran Subra
Bin Abdullah). The company is located at No. 59, (Level 1 & 2), Station Road, 35000 Tapah,
Perak Darul Ridzuan. The company runs services such as computer training centre in
certificate levels that is Microsoft Office, Cyber Caf ', Creating And Designing A Database
Company, Website Designing, Sales, Formatting And Repairing Computer, Typesetting And
Printing.

For computer courses, the company offers is the certificate level. The subjects be taught are
Microsoft Office 2010 as follows:

a) Microsoft Word 2010


b) Microsoft Excel 2010
5

c) Microsoft PowerPoint 2010


d) Microsoft Access 2010
e) Microsoft Publisher 2010
f) The introduction of Internet Explorer 9 & E-mailing

The courses are offered to all ages from as early as 4 years old until adulthood. For the childrens
learning package the course are called Creative Computer Art Attack Programs. In this
program, children as young as 4 years old up to 12 years exposed to the use of Microsoft Word
2010 for 12 months from Level 1 to Level 12.
Thanks to the company's manager, has given me the opportunity to jointly participate in these
programs and give more knowledge in the subject, promotions and how to conduct the class and
students.

PIE CHART

1.2
2.4

Chinese 45%
Malay
30%
India
20%
Others
5%

8.2

5.2

The pie chart shows the percentage of daily comers customer.

TASK AND EXPERIENCES LEARNED

Industrial Functional Area


Throughout the five month of my industrial training, I have experience real industrial
working condition which developed and improved my functional and soft skills in several
aspects.

Self-Management
Getting to know what its like to work in the real industry have tough me how to conduct myself
properly in a business environment. I am able to improve my time management, more punctual
in work and meeting report deadline. I also learned how to wear appropriate attire to work and
manage my appearance well.

JOB SCOPE

Gives corporate and contract rates to customer


Attend phone calls
Check log book and daily operation.
Send promotion package to the customers.
Make design if boss ask me the accommodation and promotion pamphlet and etc.

SUMMARY SCHEDULE FOR 16 WEEKS

Week

Date

Task

Remark

1/7/2013
Monday

First day I design the pamphlet for the


kids. And the title is creative computer Art
Attack.

Pending

2/7/2013
Tuesday

Today also I continue the design pamphlet

Pending

3/7/2013
Wednesday

I will make the continually design the


pamphlet.

Complete

4/7/2013
Thursday

Typing and printing.


I keep the front counters and serving
customers.

Complete

5/7/2013
Friday

Today I take leave because of dizziness

6/7/2013
Saturday

Today I design the pamphlet for children.


The title pamphlet is Creative Art Attack
Programme.

10

Pending

Date

Task

Remark

8/7/2013
Monday

Redesigning the pamphlet Creative Art


Attack programmer.

Success

9/7/2013
Tuesday

Typing and printing.


I keep the front counters and serving
customers.

Success

10/7/2013
Wednesday

I design pamphlet for Adult. Title is


Microsoft Office.

Pending

11/7/2013
Thursday

Redesigning the pamphlet Microsoft


Office for Adult.

Success

12/7/2013
Friday

Typing and printing.


I keep the front counters and serving
customers.

Done

13/7/2013
Saturday

Off day of APSD Computer Centre.

Done

11

Week

Date

Task

Remark

15/7/2013
Monday

I keep the front counters and serving


customers. Printing and Typing

Done

16/7/2013
Tuesday

Today I design pamphlet And Printing

Done

17/7/2013
Wednesday

I keep the front counters and serving


customers

Success

18/7/2013
Thursday

Typing and slurry image

Success

.19/7/2013
Friday

Typing and slurry image

Success

20/7/2013
Saturday

I teach for student standard three Creative


Computer Art Attack level 1

Pending

12

Week

Date

Task

Remark

22/7/2013
Monday

I keep the front counters and serving


customers.

Complete

23/7/2013
Tuesday

I keep the front counters and serving


customers

Complete

24/7/2013
Wednesday

Printing and typing also I took the front


customer counter.

Complete

25/7/2013
Thursday

Im helping to customer how to search


something for internet

Complete

26/7/2013
Friday

Off day

Complete

27/7/2013
Saturday

I keep the front counters and serving


customers
Typing and printing
I teach Computer for kids level 1 is known
as Creative Computer Art Attack.

Pending

13

Week

Date

Task

Remark

29/7/2013
Monday

I keep the front counters and serving


customers
Printing and typing

Complete

30/7/2013
Tuesday

I keep the front counters and serving


customers
Printing and typing

Done

31/7/2013
Wednesday

I keep the front counters and serving


customers
Printing and typing

1/8/2013
Thursdays

I teach customer how to use Microsoft


Word

2/8/2013
Friday

I keep the front counters and serving


customers

3/8/2013
Saturday

I teach Computer for kids level 1 are


known as Creative Computer Art Attack

14

Complete

Done

Done

Pending

Week

Date

Task

Remark

5/8/2013
Monday

I keep the front counters and serving customers


Printing and typing

Done

6/8/2013
Tuesday

Typing and printing. After 12.00pm closing


the office.

7/8/2013
Wednesday
To
11/8/2013
Sunday

Complete

Off day for Hari Raya Puasa


Complete

15

Week

Date

Remark

12/8/2013
Monday

I teach Computer for kids level 1 are


known as Creative Computer Art Attack

Success

13/8/2013
Tuesday

I teach Computer for kids level 2 are


known as Creative Computer Art Attack

Pending

I teach Computer for kids level 2 are


known as Creative Computer Art Attack

Pending

14/8/2013
Wednesday

Task

15/8/2013
Thursday

I teach Computer for kids level 2 are


known as Creative Computer Art Attack

16/8/2013
Friday

I teach Computer for kids level 2 are


known as Creative Computer Art Attack

17/8/2013
Saturday

Office off day

Pending

Pending

Done

16

Week

Date

Task

Remark

19/8/2013
Monday

I keep the front counters and serving


customers.
Printing and typing.

Success

20/8/2013
Tuesday
To
21/8/2013
Wednesday

Disconnect the electricity supply.

Pending

22/8/2013
Thursday

I keep the front counters and serving


customers.
Printing and typing.

23/8/2013
Friday

I teach Computer for kids level 2 are


known as Creative Computer Art Attack.

24/8/2013
Saturday

I teach Computer for kids level 3 are


known as Creative Computer Art Attack.

17

Done

Complete

Pending

Week

Date

Task

26/8/2013
Monday

Im doing the in Photoshop edit my


picture.

27/8/2013
Tuesday

Re edit picture in a Photoshop.

28/8/2013
Wednesday

Today Im doing simple edit picture in a


Photoshop.

29/8/2013
Thursday

I took it off because I was there JPJ test for


Motor.

30/8/2013
Friday

I keep the front counters and serving


customers
Printing and typing

31/8/2013
Saturday

Leave for National day

18

Remark

Pending

Done

Complete

Done

Success

Done

Week

Date

Task

2/9/2013
Monday

I keep the front counters and serving


customers
Printing and typing

3/9/2013
Tuesday

I keep the front counters and serving


customers
Printing and typing

Remark

Success

Success

I teach Computer for kids level 3 are


known as Creative Computer Art Attack

Pending

5/9/2013
Thursday

I help make the content of MPOB for the


customer

Done

6/9/2013
Friday

I help make the content of MPOB for the


customer

Done

7/9/2013
Saturday

I teach Computer for kids level 3 are


known as Creative Computer Art Attack

Done

4/9/2013
Wednesday
10

19

Week

Date

Task

9/9/2013
Monday

I keep the front counters and serving


customers
Printing and typing

10/9/2013
Tuesday

I help the customer how to apply SPA

11/9/2013
Wednesday

I keep the front counters and serving


customers
Printing and typing

12/9/2013
Thursday

I help the customer how to apply SPA.

13/9/2013
Friday

I help the customer how to apply SPA.

14/9/2013

I teach Computer for kids level 4 are


known as Creative Computer Art Attack

Remark

Success

Success

Complete

11

Complete

20

Done

Pending

Week

12

Date

Task

16/9/2013
Monday

Leave for Malaysia day

17/9/2013
Tuesday

I keep the front counters and serving


customers
Printing and typing

18/9/2013
Wednesday

I keep the front counters and serving


customers
Printing and typing

19/9/2013
Thursday
To
22/9/2013
Sunday

Office close because the fuse burns

Remark

Done

Complete

Complete

Success

21

Week

Date

Task

Remark

23/9/2013
Monday

I keep the front counters and serving


customers
Printing and typing

Success

24/9/2013
Tuesday

I help the customer how to apply SPA

25/9/2013
Wednesday

I keep the front counters and serving


customers
Printing

26/9/2013
Thursday

I keep the front counters and serving


customers
Printing

27/9/2013
Friday

I help the customer how to apply SPA.

Complete

28/9/2013
Saturday

I teach Computer for kids level 4 are


known as Creative Computer Art Attack

Pending

Success

13

22

Done

Done

Week

Date

Task

Remark

30/9/2013
Monday

I keep the front counters and serving


customers.
Printing and typing.

Success

1/10/2013
Tuesday

I help make the content of MBOP for the


customer.

2/10/2013
Wednesday

I keep the front counters and serving


customers.

3/10/2013
Thursday

I help make the content of MPOB for the


customer.

Done

4/10/2013
Friday

I help the customer how to apply SPA.

Done

5/10/2013
Saturday

I teach Computer for kids level 4 are


known as Creative Computer Art Attack.

Success

14

23

Success

Pending

Week

15

Date

Task

Remark

7/10/2013
Monday

I keep the front counters and serving


customers.

Done

8/10/2013
Tuesday

I keep the front counters and serving


customers.
Printing and typing.

Done

9/10/2013
Wednesday

I design the pamphlet Microsoft Office 2010.


Printing

10/10/2013
Thursday

Redesign the pamphlet Microsoft Office 2010.


Typing and printing.

11/9/2013
Friday

I help the customer how to apply SPA.

Success

12/9/2013
Saturday

I teach Computer for kids level 4 are known


as Creative Computer Art Attack

Success

24

Pending

Done

Week

16

Date

Task

14/10/2013
Monday
To
15/10/2013
Tuesday

Leave for Hari Raya Haji

16/10/2013
Wednesday

I keep the front counters and serving


customer

17/10/2013
Thursday

I keep the front counters and serving


customer.
Typing and printing

18/10/2013
Friday

I keep the front counters and serving


customer.
Typing and printing

25

Remark

Done

Complete

Complete

Complete

RECOMMENDATION

I recommend the company to create more structured training program. I understand


that the person responsible to supervise the practical student is already busy with
their work burden. However I believe that they can spend small portion of their time
to plan more comprehensive, structured and organized training for the practical
student. The supervisor in charge should list and arrange the training task which
will be performed by the trainee. A training schedule also should be made in order
to optimize the training period. In arranging and assigning the training task, the
supervisor also should try to fill the training period with task that significant in
developing the trainee knowledge, skills and experience for its future career

26

BENEFITS OF THE INDUSTRIAL TRAINING PROGRAM


The industrial training program introduces so much benefit to the students. First, of all is the
communication skill. In brief of the communication skill, this program helps the student to
improve their English language and also self-confidence during their communication with the
client and members in the office. In addition, this program also help student to easy communicate
with the people around and also give an advantage in complete the management in proper way.
Furthermore, training program also helps the student increase their knowledge. This means that
students are able to gain knowledge, like computing such as Microsoft office, adobe Photoshop.
These helps the students to equip with the latest skill and make them capable using the computer
to finish their tasks.
Besides that, industrial training also helps the student to expose themselves in the real working
environment with real work load and responsibilities. This is the time where the students are able
to apply their knowledge they have learned before into the working job and gaining more useful
lesson from training.
Lastly, these programs also encourage the students to socialize with workers and how to behave
with the seniors and superior while doing the job. This is very importance because not all
students have the guts to talk and communicate with others workers especially that they are same
age as their father and mother. Due to the fact that students mostly less talk to the others worker,
this is a chance to know everyone and make them apart of their life.

27

28

REFERRENCE

NAME: PN. JUHANA HASLINDA BINTI MOHD JUMAH


AGE: 36 YEARS OLD
MARITAL STATUS: MARRIED
CONTACT NUMBER: 012-5323335
EMAIL: beslinda_@yahoo.com

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APPENDIX
(Pamphlet)

30

31

32

33

34

I TOGETHER WITH MANAGER.

35

THIS IS MY COMPUTER ROOM

36

I TEACHING TO MY STUDENT.

37

I TEACHING TO MY STUDENT

38

CERTIFICATION FOLLOWING EXAMPLES OF MICROSOFT OFFICE VERSION

39

THIS IS MAIN ENTRANCES

40

THANK YOU

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