Skills and Competencies

Industry Requirement

Business Education-Industry Summit

Lyceum of the Philippines
March 11, 2010
Choy Bacsa
Production & Operations Management Association of
the Philippines (PROMAP)
PROMAP and Key Initiatives
 Organized and founded in 1977
 Render public service as non-partisan, non-sock organization
in the field of Production & Operations Management.
 Provide forum for exchange of ideas, technical know-how
and experiences among members and other organization in
manufacturing and supply chain management.
 Member of the Philippine Council for Productivity.
 Have organizational linkage to different chambers and
organization for the common agenda of productivity
improvement and industry development.
PROMAP Key Initiatives & Advocacies
 Productivity and Quality better or par with the best practice.
 Enhance competitiveness in all aspects of manufacturing
operations.
 Certifications of Operations managers/practitioners through
Production Management Development Program
 Linkage with the academe and industry
 Reach Out and help SMEs in professionalizing and improving
its operations
What are the trends in industry-
business management today?
The five resources of industry: (5Ms of the business)
 Materials – discoveries of compounded materials requiring
simplified and automated processing are evident in most
industry today. Even agricultural products as raw material
can be grown and obtain for a specific need of an industry.
 Machine –technological advancement provides industry a
more precise automated way of producing products and even
faster services. We are approaching Robotics era for those
big companies and SMEs are transforming to an automated
operations as required by the competition.
What are the developments in industry-
business today?
 Method – way of doing things is now up to a higher level
requiring analytical judgment and higher skills from our
employees. This is the reason why academe need to spread
out courses which focus to a certain requirement of the
industry.
 Money – higher investment in latest machineries and
equipment requires higher investment in training people to
ensure efficiency and effectiveness of manpower in the shop
floor.
What are the development in industry-
business today?
 Manpower – given the sophistication of the methods, high
investment on the machines, with the high cost of
materials…
The industry today requires a higher standard of manpower
skills…
Industry now defines not only the skills required but the
competency level that employee should have from the start of
employment….
Competency in both technical/functional job and leadership
aspect are equally required…
Trend in business management today..
 Business today is managed in two folds:
Efficient Operations
Effective Organization (people)

Therefore the academe plays a major role in building the foundation

of every student in preparing them to industry engagement.

 The manpower is the most important resources of the

industry among the 5Ms of the business.
Efficient Operations & Effective
Organization….
 Business strategy to attain Efficient Operations are drawn
from each company’s Mission and Vision statements.
(what a company wants to be)

 People management strategy to attain Effective Organization

are drawn from each company’s defined Values.
(how do we instill discipline, develop competencies and
manage career of each employee as the most important
resource of the business)
Framework of Competencies by the Advanced
Manufacturing Industry
Tier 1:
Personal Effectiveness Competencies
1. Integrity: displaying accepted social and work behaviors.
2. Motivation: demonstrating a willingness to work.
3. Dependability/Reliability: displaying responsible behavior
at work.
4. Willingness to learn: understanding the importance of
learning new information for both current and future
problem-solving and decision-making.
Tier 2:
Foundation Academic Competencies
1. Applied Science: using scientific rules and methods to solve problems.
2. Basic Computer Skills: using a personal computer and related
applications to convey and retrieve information.
3. Applied Mathematics/Measurement: using mathematics to solve
problems.
4. Reading for information: understanding written sentences and
paragraphs in work related documents.
5. Business Writing: using standard business English, defined as writing
that is direct, courteous, grammatically correct and not overly casual.
The main requirement of workplace is writing clearly.
Foundation Academic Competencies
6. Listening to and Following Directions: Giving full attention
to what other people are saying, taking time to understand
the points being made, asking questions as appropriate.
7. Locating and Using Information: information gathering.
8. Speaking/Presentation: speaking so others can understand.
Communicate in spoken English well enough to make oneself
understood by supervisors and co-workers.
Tier 3:
Workplace Competencies
1. Business Fundamentals: Determining how economy
functions as a whole. Budget and spent accounting.
2. Teamwork: developed capacities used to work with people
to achieve goals.
3. Adaptability/Flexibility: Being open to change (positive or
negative) and to considerable variety in workplace.
4. Marketing and Customer Focus: Actively looking for ways
to identify market demands and meet customer need.
Workplace Competencies
5. Planning/Organizing: Identifying complex problems,
reviewing related information to develop and evaluate
options and implement solutions.
6. Problem Solving/Decision-making: considering the relative
costs and benefits of potential actions to choose the most
appropriate one.
7. Applied Technology: develop capacities used to design, set-
up, operate, and correct malfunctions involving application
of machines or technological systems.
Tier 4: Industry-wide Technical
Competencies-Entry-Level
1. Manufacturing Process Design/Development: research,
design, implement, and continuously improve
manufacturing process to ensure product meets customer
need.
2. Production: set-up, operate, monitor, control and improve
manufacturing processes and schedules to meet customer
requirements.
3. Maintenance, Installation and Repair: maintain and
optimize manufacturing equipment and systems.
Tier 4: Industry-wide Technical
Competencies-Entry-Level
4. Health and Safety: maintain a safe, healthy work
environment.
5. Supply Chain Logistics: plan and monitor the movement of
materials and products in coordination with suppliers,
internal systems and customers.
6. Quality Assurance and Continuous Improvement: ensure
products and processes meets quality system requirements as
defined by customer specifications.
Tier 5: Industry-Sector Technical
Competencies
Each industry sector requires specific set of competencies
according to their business systems, however specific
competencies are still anchored or aligned to Industry-wide
technical competencies.
Upon entry to specific industry sector, these competencies are
part of the orientation program as part of the performance
measurement in a given job functions.
In closing….
 Skills as defined in contemporary work settings apply to a
worker’s ability to produce an outcome that meets or
exceeds accepted standard…
 Competencies as defined in contemporary work settings, are
clusters of skills and attitudes that are needed in a specific job
function…
Therefore, each student and the academe are both responsible
in building good foundation to develop and enhance
individual skills, mold character for proper work perspective
and attitude to meet standard competencies set and required
by the industry.
How can the academe help students to
learn these S & C while in school?
 Present skills and competencies required by the industry should be part
of the curriculum. The same way a lecture subject is being beef-up by
laboratory subject.
 Instructors should be a manufacturing industry practitioner.
 Grading system should be aligned to what the industry is practicing, i.e.
based on the progress of both knowledge gained from lecture and actual
application (OJT or in-house practicum). Measurement should be based
on the achievement to set goals and target.
 Key Performance Area (KRA) and Key Performance Indices (KPI)
should be introduced to the curriculum.
 More case studies are recommended in lectures facilitated by industry
practitioner.
 Emersion of those faculty members to the industry is necessary.
Thank You