C H A P T E R 01

Introduction

1.1 INTRODUCTION
We are living a time that needs and demands special attention and firm commitment
towards practicing ethical norms and value and environmental safety at all the
manufacturing facilities. The management of Best Shirts Ltd. has a great responsibility to
influence the conditions under which it manufactures the product. While accepting the
facts the management understands and respects the different norms, ethic and values it
encounter and does not compromise violation of any human right and the fundamental
compliance issues at work place. The management always prefer that it all activity in the
interest of society, national community and company itself.

1.2 OBJECTIVES OF THE STUDY

1.2.1 General Objectives:
The general objective of this report is to express the practical experience by working in a
company and to link the theoretical knowledge with its application in the real life
situation.
The report also aims at acquiring first-hand knowledge Improving production quality
through effective human resource management as well as to suggest ways and means
to improve the current practices.
1.2.2 Specific Objectives:

Analyze the organizational activities

Analyze the specific activities like production process.

To identify the imperative process of production those are the basis of garments
manufacturing.

To identify the types quality improving plan. Explain the identifies issues which can
help them to provide effective human resource management.

1.3 ORIGIN OF THE STUDY

BBA internship program is a six credit compulsory course for the business student
graduating from Jagannath University, Dhaka, Bangladesh. The internship program of
Jagannath University, Dhaka, Bangladesh mostly focus on the field that a student is
concentrating.
The work on this report was carried out as an internship program at Best Shirts Ltd.,
Dhaka in the improving production quality through effective management.

1.4 BACKGROUND OF THE STUDY

The report is submitted to Md. Mohammad Shofiqul Islam, Associate Professor,
Accounting & Information systems, Faculty of Business Studies, Jagannath University,
Bangladesh as a part of internship program. This is a partial requirement for the Bachelor
of Business Administration (BBA) Degree, and it carries 6 credit hours. As a part of this
program a report has to be prepared by every intern. The report is based on the
information which is gathered during the internship period. However in my staying at
Best Shirts Ltd., I completed the project titled Improving Production Quality through
Effective Human Resource Management. The topic is selected by me and it is approved
by my University Supervisor.

1.5 WHY HUMAN RESOURCE MANAGEMENT PRACTICE IS NECESSARY

FOR A COMPANY?
An HR manager doesnt want to

Hire the wrong person for the job.

Experience high turnover.

Find people not doing their best.

Waste time with useless interviews.

Have your company to court because of your discriminatory actions.

Major outlines to a manager responsibilities for effective human resource management :

Placing the right person on the right job.

Starting new employees in the organization (orientation).

Training employees for jobs that are new to them.

Staff appraisal.

Improving the job performance of each person.

Recognition.

Staff motivation.

Gaining created cooperation and developing smooth working relationships.

Interpreting the companys policies and procedures.

Controlling labor cost.

Developing the ability of each parson.

Creating and maintaining department morals.

Human resource management is the key elements for any development organization.
Through an effective human resource management expected and satisfactory result can be
achieved quality of production can be ensure if human resource management is
established properly and effectively.

1.6 METHODOLOGY OF THE STUDY

To prepare this report data are collected from following source:
1.6.1 Primary source:

The primary data was gathered through informally discussed with factory
personnels and making observations during the period of internship etc.

Expert opinion.

Teacher of Jagannath University.

Interview with the executives and officers of Best Shirts Ltd.

1.6.2 Secondary sources:

Some secondary data was collected to make the report more concrete.
This are

Publish document

Official file

Relevant books, internet, journals etc.

1.7 LIMITATIONS OF THE STUDY

The study of this kind is generally encountered with some limitations. Unavailability of
data is a major problem. Besides, some other limitations are:

There some information which are confidential for collecting the data. So, some

data could not been collected for confidentiality or secrecy of management.

Sufficient books, Publications, Facts and Figures were not available.
The study of such a short course of time is not free from limitation.
As some assumptions were made with the help of limited information, there may

be some personal mistake in the report.

It is too much difficult to comment and suggest based on only information

collected from written documents.

Lack of Experience to report on this topic.

C H A P T E R 02
Historical Background of the Garment
Industry
&
Overview of company

2.1 HISTORICAL BACKGROUND OF THE GARMENT INDUSTRY

The domestic market for readymade garment, excepting children wears and men's knit
underwear (genji) was virtually non-existent in Bangladesh until the sixties. Like other
3rd world countries Bangladesh is a developing country. Her economic development
depends firstly on agriculture and secondly on industry. Although Bangladesh is not
developed in industry, it has been enriched in Garment industries in the recent past years.
In the field of Industrialization garment industry is a promising step. It has given the
opportunity of employment to millions of unemployed, especially innumerable
uneducated women of the country. It is making significant contribution in the field of our
export income.
Once the cloth of Bangladesh achieved worldwide fame specially moslin and jamdani
cloth or our country was used as the luxurious garments of the royal figures in Europe and
other countries. The British rulers in India didnt develop our cloth industries at all.
Rather they destroyed them and imported cloths from England. Garment Industry Largescale production of readymade garments (RMG) in organized factories is a relatively new
phenomenon in Bangladesh. Until early sixties, individual tailors made garments as per
specifications provided by individual customers who supplied the fabrics.
since the late 1970s, the RMG industry started developing in Bangladesh primarily as an
export-oriented industry although; the domestic market for RMG has been increasing fast
due to increase in personal disposable income and change in life style. The sector rapidly
attained high importance in terms of employment, foreign exchange earnings and its
contribution to GDP.
Most importantly, the growth of RMG sector produced a group of entrepreneurs who have
created a strong private sector. Of these entrepreneurs, a sizeable number is female. A
woman entrepreneur established one of the oldest export-oriented garment factories, the
Baishakhi Garment in 1977. Many women hold top executive positions in RMG industry.
The hundred percent export-oriented RMG industry experienced phenomenal growth
during the last 15 or so years. In 1978, there were only 9 export-oriented garment
manufacturing units, which generated export earnings of hardly one million dollar. Some

of these units were very small and produced garments for both domestic and export
markets. Four such small and old units were Reaz Garments, Paris Garments, Jewel
Garments and Baishakhi Garments.
Reaz Garments, the pioneer, was established in 1960 as a small tailoring outfit, named
Reaz Store in DHAKA. It served only domestic markets for about 15 years. In 1973 it
changed its name to M/s Reaz Garments Ltd. and expanded its operations into export
market by selling 10,000 pieces of men's shirts worth French Franc 13 million to a Parisbased firm in 1978. It was the first direct exporter of garments from Bangladesh. Desh
Garments Ltd, the first non-equity joint-venture in the garment industry was established
in 1979. Desh had technical and marketing collaboration with Daewoo Corporation of
South Korea. It was also the first hundred percent export-oriented company. It had about
120 operators including 3 women trained in South Korea, and with these trained workers
it started its production in early 1980. Another South Korean Firm, Youngones
Corporation formed the first equity joint-venture garment factory with a Bangladeshi
firm, Trexim Ltd. in 1980. Bangladeshi partners contributed 51% of the equity of the new
firm, named Youngones Bangladesh. It exported its first consignment of padded and nonpadded jackets to Sweden in December 1980.
Till the end of 1982, there were only 47 garment manufacturing units. The breakthrough
occurred in 1984-85, when the number of garment factories increased to 587. The number
of RMG factories shot up to around 2,900 in 1999. Bangladesh is now one of the 12
largest apparel exporters of the world, the sixth largest supplier in the US market and the
fifth largest supplier of T-shirts in the EU market. The industry has grown during the
1990s roughly at the rate of 22%.
Table 1: Important issues related to the Bangladesh ready-made Garment industry
Year(s)

Issues

1977-1980

Early period of growth

1982-1985
1985
1990s
1993-1995
2003
2005

Boom days
Imposition of quota restrictions
Knitwear sector developed significantly
Child labor issue and its solution
Withdrawal of Canadian quota restriction
Phase-out of export-quota system

[Source: Compiled by the author from Quddus and Rashid (2000), Mainuddin

(2000) and databases of the Bangladesh Garment Manufacturers and Exporters

Association and the Export Promotion Bureau, Bangladesh.
Asia-Pacific Trade and Investment Review Vol. 3, No. 1, June 2007]

The growth of the industry in terms of number of units and employment generation is
shown in below:
Table 2: Growth of the industry and Employment
Year

Number of Garment Factories

Employment in Million Workers

1983-84

134

0.040

1984-85

384

0.115

1985-86

594

0.198

1986-87

629

0.283

1987-88

685

0.306

1988-89

725

0.317

1989-90

759

0.335

1990-91

834

0.402

1991-92

1163

0.582

1992-93

1537

0.804

1993-94

1839

0.827

1994-95

2182

1.200

1995-96

2353

1.290

1996-97

2503

1.300

1997-98

2726

1.500

1998-99

2963

1.500

1999-2000

3200

1.600

2000-2001

3480

1.800

2001-2002

3618

1.800

2002-2003

3760

2.000

2003-2004

3957

2.000

2004-2005

4107

2.000

2005-2006

4220

2.200

2006-2007

4490

2.400

2007-2008

4743

2.800

2008-2009

4925

3.500

2009-2010

5063

3.600

2010-2011

5150

3.600

2011-2012

5700

4.000

2012-2013

5876

4.00

2013-2014

4222

4.00

[Source: BGMEA]
At present there are about 5000 garment industries in the country and 75 percent of them
are in Dhaka. The rest are in Chittagong and Khulna. These Industries have employed
fifty lacks of people and 85 percent of them are illiterate rural women. About 76 percent
of our export earning comes from this sector. The country's RMG sector, to a creditable
level has relieved Bangladesh from over populous unemployment burden through
providing the largest employment next to agriculture, transport, and trade and industry
sector. This sector has uplifted the neglected section of the population, thus radically
transforming the socio-economic condition of the country. Such empowerment and
employment raised awareness regarding children education, health safety, population

10

control disaster management only so for. It is an epoch making event in the history of
Bangladesh.

2.2 SUCCESS STORY OF RMG SECTOR OF BANGLADESH

Although Bangladesh is not developed in industry, it has been enriched in Garment

industries in the recent past years. In the field of Industrialization garment industry is a
promising step. It has given the opportunity of employment to millions of unemployed,
especially innumerable uneducated women of the country. It is making significant
contribution in the field of our export income. History of our cloth Industry: Once the
cloth of Bangladesh achieved worldwide fame. Muslim and Jamdani cloth or our country
was used as the luxurious garments of the royal figures in Europe and other countries.
The importance of RMG sector can hardly be over emphasized. There has been a steady
growth in the field of RMG during last two decades. The RMG industry enjoyed a
meteoric rise from 30 enterprises in 1980 increased to about 5150 in 2010-11 fiscal years.

Table 3: The growth of the industry in terms of number of units is shown in below:
Year

Number of garments factory

1983-84

134

1984-8

384

1985-86

594

1986-87

629

11

1987-88

685

1988-89

725

1989-90

759

1990-91

834

1991-92

1163

1992-93

1537

1993-94

1839

1994-95

2182

1995-96

2353

1996-97

2503

1997-98

2726

1998-99

2963

1999-2000

3200

2000-2001

3480

2001-2002

3618

2002-2003

3760

2003-2004

3957

2004-2005

4107

2005-2006

4220

2006-2007

4490

2007-2008

4743

2008-2009

4925

2009-2010

5063

2010-2011

5150

2011-2012

5700

2012-2013

5876

2013-2014

4222
(Source: http://www.bgmea.com.bd/home/pages/aboutus)

12

Table 4: The growth of the industry in terms employment generation is shown in

below:

13

Year

Employment in million workers

1983-84

0.040

1984-8

0.115

1985-86

0.198

1986-87

0.283

1987-88

0.306

1988-89

0.317

1989-90

0.335

1990-91

0.402

1991-92

0.582

1992-93

0.804

1993-94

0.827

1994-95

1.200

1995-96

1.290

1996-97

1.300

1997-98

1.500

1998-99

1.500

1999-2000

1.600

2000-2001

1.800

2001-2002

1.800

2002-2003

2.000

2003-2004

2.000

2004-2005

2.000

2005-2006

2.200

14

Year(s)

Export Of RMG
(In Million Us$)

Total Export Of Bangladesh

(In Million Us$)

% Of RMG's To
Total Export

1983-84

31.57

811.00

3.89

1984-85

116.2

934.43

12.44

1985-86

131.48

819.21

16.05

1986-87

298.67

1076.61

27.74

1987-88

433.92

1231.2

35.24

1988-89

471.09

1291.56

36.47

1989-90

624.16

1923.70

32.45

1990-91

866.82

1717.55

50.47

1991-92

1182.57

1993.90

59.31

1992-93

1445.02

2382.89

60.64

1993-94

1555.79

2533.90

61.40

1994-95

2228.35

3472.56

64.17

1995-96

2547.13

3882.42

65.61

1996-97

3001.25

4418.28

67.93

1997-98

3781.94

5161.20

73.28

1998-99

4019.98

5312.86

75.67

1999-00

4349.41

5752.20

75.61

2000-01

4859.83

6467.30

75.14

2001-02

4583.75

5986.09

76.57

2002-03

4912.09

6548.44

75.01

2003-04

5686.09

7602.99

74.79

2004-05

6417.67

8654.52

74.15

2005-06

7900.80

10526.16

75.06

15

2006-07

9211.23

12177.86

75.64

2007-08

10699.80

14110.80

75.83

2008-09

12347.77

15565.19

79.33

2009-10

12496.72

16204.65

77.12

2010-11

17914.46

22924.38

78.15

(Data Source: Export Promotion Bureau Compiled by BGMEA)

2.3 BEST SHIRTS LTD.

Best Shirts Ltd. is one of the leading RMG company of the leading private sector
business. It gives the highest value of its entire component contributing to the production,
management and revenues where the human resource was conceder as the prime factor.
An excellent environment in human resource management having very good employee
management communication and relationship, attractive remuneration, benefit and
incentive schemes, super working condition maintaining the international standers of
compliance have ensure the highest level of job satisfaction and resulted to retaining of
skilled manpower through whom brought the sheer success for the company.
At the same time the company believes its employees are the asset of the company and
they are the most important element of their precious environment

2.4 COMPANY PROFILE

Best Shirts Ltd. is a modern garments engaged exclusively in development and
production of readymade garments. Here is a profile of Best Shirts Ltd. in below-

16

Table 6: Company Profile

Name Of The Company

Best Shirts Ltd.

Registration Date

2007/10/03

Buyer / Seller in EC21

Both

Business Type

Manufacturer

Year established

2007

Employees total

2050

Annual revenue

USD 500,001 - 1,000,000

Listing Status

Private Limited Company

2.5 VISION OF COMPANY

The company undertakes to apply the vision in letter and spirit under the following
guiding principles:

In time action
Clear understanding of customers instructions.
Clear communication with vendors
Clear instructions for production
Strict compliance with quality control system.
Total devotion maintains first class quality standard.
Absolute efforts for in time shipments
Career development opportunities for employees

2.6 MISSION OF COMPANY

Best Shirts Ltd. focuses on its major commitments like
We make clothes that fit well look good and most importantly feel great when you
wear them.
We are committed to become number one supplier of casual clothing around the
globe.
2.7 BEST SHIRTS LTD. CORPORATE VALUES

17

Team work
Integrity
Excellence
Commitment to buyer.
Maintenance of consistent standard

2.8 BEST SHIRTS LTD. GOALS

Continuous improvement.
Customers satisfaction.
Quality of product and system.

2.9 MACHINERY OF BEST SHIRTS LTD.

Plain/Single needle
m/c

18

Double needle m/c

Overlooks (Flat bed)

m/c

Flat lock(Flat bed) m/c

19

Flat lock (Cylinder bed)

m/c

Buttonholing m/c

Bar tacking m/c

FEBRIC INSPECTION

20

CUTTING SECTION

SEWING SECTION

21

FINISHING SECTION

EMERGENCY EXIT

Table 7: Machine List

S/No

Name of Machine

22

Qty.

S/No

Name of Machine

Qty.

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Single Needle Lock Stitch

Single Needle Chain Stitch
Two Needle Lock Stitch
Feed off the Arm
Over Lock ( 5 Thread )
Kansai Special (Top Centre)
Button Hole
Button Stitch
Armhole Fusing
Top Fusing ( machine )
Vertical Trimmer
Collar Forming
Collar Point Turning
Air Compressor
Band knife welding machine
Generator

130
04
08
08
12
04
08
10
02
03
03
04
04
02
01
01

18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Cuff Forming
Bar tuck Machine
Cutting Machine
Fabric ex. spreader
Fabric Inspection
Light Box
Band Knife Machine
Thread Sucking
Carton Strapping
Naomoto Steam Boiler
Vite Voiler
Viet Iron
Vacuum table
Spot Remover Sets
Folding Table

*Grand Total # 244*

Table 8: Main Customers of Best Shirts Ltd.

SL.

Buyers Name

Country

Items

01.

Euro Fashion

UK

02.
03.
04.
05.
06.

Chaps
Sears
Primark / Hof / Fairdeal
HBC / Zellers
Mosgen

U.S.A
U.S.A
U.K
Canada
Germany

Mens,
Shirts.
-Do-Do-Do-Do-Do-

07.
08.
09.

Yves Dorsey.
Raymond
Karstadt / Neckermann /
Quelle.

France
India
Germany

-Do-Do-Do-

2.10 PRODUCT OF BEST SHIRTS LTD

23

Ladies

&Boys

02
04
04
01
01
01
02
01
01
04
01
01
12
01
12

2.11 FUNCTIONAL DEPARTMENTS

2.11.1 Sample Section:

Sample section made flowing types of sample

Proto sample: 1st sample submit to buyer.

Fit sample

P P Sample : Pre production sample made just before the production.

Top Sample : Top sample is a production sample.

2.11.2 Store:

24

: Fit sample made after the approval of proto sample.

After receiving of goods INVENTORY should take place IMMEDIATELY.

Check consumption and quality of fabrics and accessories and submit report to
merchandiser as well as P.M. as soon as possible

If any discrepancy found, take action without any delay and keep pushing to the
concern person unless the problem is solved.

Keep records up-to-date of all incoming and out going.

It is important that, you keep all the records up-dated.

Remember store is the heart of garment industry.

Store section inspects fabric accordance with the Four Points System.The system are
as flow:

-Fault less than 3/7.5 CM in length

- 1 point

-Fault up to 3/7.5 CM to 6/15 CM in length

- 2 points

-Fault over 6/15 CM to 9/22.5 CM in length

- 3 points

-Fault over 9/22.5 CM in length

- 4 points

-Hole size less than or equal to 1/2.5 CM

- 2 points

-Hole size more than 1/2.5 CM

- 4 points

2.11.3 Cutting Section :

25

It is understood that once fabrics are being cut everything is over. You have no scope to
change even a minor point required to be changed. Therefore, before we go for cutting we
should:

Check width, shade and quality of fabric.

Confirm the face of fabric

Check lay face, shade, width and height.

Check maker whether it is in accordance with the quality of fabric or not.

Cut fabric smoothly so that the shape of parts remains as per pattern.

Check each part with pattern so that any discrepancy in cutting can be short out and
replaced before it go in to line.

Bundling and numbering should be maintained to avoid shading.

Maintain register of your supply in size and color way quantity.

2.11.4 Production:

Before you go into any production, clean all the machines.

Compare approved sample before you go into production.

Make operator understand that, what has to be done.

Make in line Q.C. understand that, what has to be checked.

Make sure that, every operation done properly.

Check measurement pice by pice in line where it is required.

Avoid dumping in line. Neither on table nor under the machine.

26

Dont keep any goods on the floor.

Insure that, no dirty or oil mark in garment.

If any fault is found , dont lay it down for next day. Rectify it within production hour.

Please cut thread as much as possible in line.

Ensure quality that is :

All parts joint properly

All measurements are acceptable

No shade garments is made

No joint stitch, broken stitch and skid stitch is here.

No dirty or oil mark is here.

No uncut threat is here.

(Now your goods are good enough for shipment)

2.11.5 Finishing section :

After receiving goods from sewing floor, keep record in size and colour.

Clean un cut threads both from inside and top of garments.

Iron properly, confirm folding.

27

Check hang tag, barcode sticker, poly etc. whether these are in accordance with P.O.
or not.

Dont use any dirty or crush poly.

Confirm assortment.

Close cartons but check:

Paper gum tape is being used.
Belting with p.p tape or with any other materials are being done in
accordance with p.o

Conduct a pre-inspection by quality controller before you offer final inspection.

(Now you can offer your buyer for inspection)

2.11.6 Human Resource Management

Conducting job analysis.

Planning labor needs and recruiting job candidates.
Selecting job candidates.
Orienting and training new employees.
Managing wages and salaries.

28

 Providing incentives and benefits.

Appraising performance.
Communicating.
Training and developing.
Building employee commitment.

29

C H A P T E R 03
Activities Performed During Internship

30

3.1 ACTIVITIES PERFORMED

RMG industries are the biggest and the busiest sector in Bangladesh. It is an ongoing
process. Almost every garments factories in Bangladesh follows and performs some
distinct and similar functions for production purpose.
I completed my internship from Best Shirts Ltd. and I do feel proud of this. But I did not
have much opportunity to perform my job. Nevertheless I tried my level best to perform
my job which had been given upon me. I had accomplished some important activities
during my internship program. They are:

3.1.1 Fabric Identification:

One of the most important tasks in garments sector is to identify fabrics properly. In my
early days I was taught to identify and select the right fabric. There are several types of
fabrics. They are as follows:

Cotton
CVC (Chief Value Cotton)
TC (Combination of Cotton and polyester)
Yarn-died
Denim
Fillafil
Twill
Cordell etc.

3.1.2 Fabric Inspection:

Defect fabrics should be identified to produce proper product. I had the opportunity to do
this job as an intern. It is not an easy task.

3.1.3 Floor Visit:

There are three main sections in a garments factory. They are cutting, sewing, and
finishing section. I had to remain 7 to ten days in each section. I learnt some manual labor
from there.

31

Eventually working in a garment factory is quite a laborious task. The moral thing is that
you need to work hard diligently. My job was very limited in there as I am an intern.

32

C H A P T E R 04
Learning From Internship

4.1 LESSONS LEARNT FROM INTERNSHIP PROGRAM

Knowledge of both theoretical and practical aspects and exposure in the practical field is
must to be competitive in this world. Real work setting is a diverse situation than the

33

classroom leaning scenario, as we enter into real work setting there arises novel problem,
difficulties and which make the person more dynamic and enthusiastic.

The involvements of the intern in the activities of garments provided a lot of knowledge
about RMG sections. The study helped me to draw the outline about the working activity
of garments factories. From the internship I have gained the following lessons:

1. Practical knowledge is must in any field. Knowledge and applicability is related to

each other.
2. Some decisions will be the best when they are made on more practical way rather
than if they are made by sticking with principles and ethics.
3. Growth opportunity, challenging task, motivational program, and training are
some major ways to increase employees efficiency and effectiveness rather than
high payoff and short working hour.
4. The working process of dealing with customers while providing service and
handling complaints and queries should be satisfactory enough to retain the
existing customers and attract new ones. Customers are ready to be linked to
company if they get satisfactory service.
5. Time management skill and its importance were learnt. One has to deal with
numbers of customer at once, so everyone should be equally treated.
6. Working environment must be electrifying where employee can give their full
effort to their work.
7. The topics frequently we studied in our BBA Program, i.e. planning, performance
evaluation, team work etc. are limited only in top level management.

There were some other issues which I have learnt throughout my internship which
may help in my further career growth.
Team work: team work is an important issue to professionals.
Updating: I always should look updating myself to get efficiency in my profession.
Learning and gathering knowledge may help me to grow my position.

34

Motivation: motivation is compulsory. Because without it success can not be brought.

Hard working: hard work, diligence towards work may turn ones success in life as
well as in profession.
Learning From Co-workers: quick learning qualities is a nice aspect. Unless it may
annoy someone. One needs to act and respond as quick as possible.
Exchange Greetings: to exchange greetings always adds an extra value.

35

C H A P T E R 05
Constraints Faced in My Internship

5.1 LIMITATIONS OR CONSTRAINTS FACED DURING INTERNSHIP

The first obstacle that I faced was limitation of scope. I could enjoy my internship as
much as I should do. Since a perfect product is subject to faultless effort, I was almost
every time needed to be just a viewer. Due to the exhaustive nature of this study most
secret and strategic ethics could not be brought in this study. As having the status of an
empirical study, this research is subject to following limitations:

36

1. Time was a major limiting factor while preparing the study. The study
had to be prepared within 60 days of internship period.
2. The interns do not get any specific desk to do the job.
3. Almost no encouragement is given to the intern for the work we did.
That was really a de-motivating factor for me.
4. There were hardly any written documents about the facilities and other
related things.
5. As everyone was busy doing their respective job, they could not provide
me enough time.
6. Sufficient books, publications, and figures are not available. If there
limitations were not been there, the report would have been more useful.
7. A worthwhile study requires the analysis of as much as possible
covering various aspects of the study. But I did not have easy access to
the various types of information that I needed to accomplish my report
properly.
8. Lack of knowledge and experience among the officials.
9. Being a BBA student, I could not apply my knowledge to the factory.
10. The time period was too short.
11. In spite of having the training facilities but that is not adequate for the
employees. As a result, employees can not develop themselves and
cannot show the best performance.
12. I could not have the easy access to the company. I had to face a lots of
obstacle to enter in the company. They even made me wait for a long
period of time.
Thats why working as an intern, is not an easygoing matter.

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C H A P T E R 06
Recommendations & Conclusion

6.1 RECOMMENDATIONS
The Some recommendations are given below based on the data analysis and at my staying at
Best Shirts Ltd.
Human resources &Management of changes:
Human Resource Development is the main key to improve the efficiency of individuals
and thus improve system performance to improve human resource development
training is an integral part of it. Without skilled manpower the system cannot achieve its
desired output. In analysis of the different components of the system, it was revealed

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from the analysis of the processors that there is lack of training of the main key
processors and service promoters.
The most important determination for Best Shirts Ltd. growth is the quality of people.
Best Shirts Ltd. can encompass endeavored to recruit and nourish the best available talent.
Best Shirts Ltd. can consistently conduct training programs are well structured and have
been revamped to take care of not only the technical aspects of the jobs but the more
important attributes that concentrate on building leadership and individual capabilities. A
comprehensive change management program has been undertaken to prepare its staff for
the global business environment. Consultants were engaged to design a more suitable
organization structure for seamless operations and reorient job descriptions and key result
areas. The senior management team attended a strategic planning workshop conducted by
international consultants where the mission and vision of the company in the emerging
liberalized environment were validated and core strategies and action plans formulated.
The company would continue to innovate with new and better varieties of fabric, build
supply chain effectiveness for enhanced customer satisfaction, ceaselessly pursue
manufacturing efficiency and rationalization of costs and nurture as well as develop the
talent of our people.
The commitment of the Company to promote a healthy and pollution-free environment is
total. All of the chemical contaminated water is treated at a sophisticated effluent
treatment plant before discharge.

6.2 CONCLUSION
Best Shirts Ltd. is a garments Manufacturing organization commercial office at Borobari
in Gazipur. I as an intern had the opportunity to work for this giant during my internship
program. I was placed at the Compliance and production under the Human Resource

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Department of Best Shirts Ltd. I got a vast opportunity to observe the overall
Production process of Best Shirts Ltd.
The company has established itself as a garments manufacturer of repute with a customer
profile that includes some of the best names in business. Best Shirts Ltd. not merely as a
supplier of garments but as an integral business partner in value chain of eminent buyers
and retailers world- wide. Best Shirts Ltd. Knows that in the volatile world of quota free
access, winners would be decided based on their international competitiveness. In the
generally prevailing uncertainties and impending liberalization of quota regimes the
design team again played a pivotal role in changing the perception of Best Shirts Ltd. as a
typically Asian supplier with increased customer contacts, collaborative working methods.
This is an optimistic hint of future expansion of Human Resource and Production
department of Best Shirts Ltd. From the study it is also clear to us that which products,
what commodities are used by these customers
So, finally I will say that this internship at Best Shirts Ltd. Compliance and Production
under the Human Resource Department has enlarged my theoretical knowledge of
Bachelor of Business Administration in to some practical knowledge and made my BBA
education more complete and applied.

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BIBLIOGRAPHY

Books & Other sources:

Operations Management Strategy And Analysis.
-Lee J.Krajewski, Larry P Ritzman.
Human Resource Management
-Gary Dessler
Introduction To Business
-Sturarb

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 Published Journals
Various Articles

Websites:
www.export-import.com
www.bgmea.com.bd
www.Business.com
www.bplan.com
www.tutor2u.com
www.studymore.com
www.assignmentpoint.com
www.scribd.com
www.myblog24.com
www.allpappers4u.com

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