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CANON COPIER ERROR CODES

BRAND

MODEL

CANON

155

ERROR
CODE
E0

CANON

155

E1

CANON
CANON
CANON

155
155
155

E2
E4
E5

CANON

155

E6

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

155
155
155
155
155
155
FC330
FC330
FC330

E7
E8
E9
EC
ED
EE
E0
E1
E2

CANON

FC330

E6

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770

C
H
E0
E000
E001
E002
E003
E007

MOST LIKELY CAUSE


The fusing unit does not heat up
The sensor motor or sensor, the DC controller
on the main board DC controller
The copyboard position sensor
Main motor, Main motor PCB, DC controller
Lens home position error
Exposure lamp control PCB, light intensity
error, DC controller
Main motor PCB, DC controller
Counter error
AC drive board, DC controller
Copy board drive lock
Operation panel
Main motor drive board, DC drive board
The fusing unit does not heat up
Fusing film damaged or out of position
Copy board drive lock or home position error
Blown exposure lamp or exposure lamp
terminals bad contact
Fusing film damaged or out of position the
machine tries to compensate
Fusing unit overheating
The machine was switched OFF and ON after
one of the E00X error codes
Bad thermistor, thermofuse, fusing element,
triac or power supply
Bad thermistor, triac or power supply
bad thermistor, thermofuse, fusing element, triac
or power supply
bad thermistor, thermofuse, fusing element, triac
or power supply
fusing film damaged or out of position

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
720, 740,
750, 770
NP1010,
NP1020
NP1010,
NP1020
NP1010,
NP1020
NP1010,
NP1020
2020,
2120
2020,
2120
2020,
2120
2020,
2120
2020,
2120
2020,
2120
2020,
2120
2020,
2120
3030,
3050

E010

main motor lock, DC power supply

E064

Main power supply or Main PCB

E202

scanner home position not found

E210

lens home position not found

E220
E240
E261
E803
E000

exposure lamp, exposure control PCB, light


intensity error, main PCB
DC power source controller or main power
supply
frequency error caused by the main power
supply or the power outlet
main board, main power supply or fusing lamp
defective
Bad thermistor, thermofuse, fusing element,
triac or power supply

E001

Bad thermistor, triac or power supply

E010

main motor lock, main motor rotation


sensor,main board

E210

lens or scanner home position not found

E000

cuptorul nu se incalzeste

E001

Bad thermistor, triac, SSR or power supply

E030

Counter error

E202

scanner home position not found

E210

lens home position not found

E400

ADF problem

00-53

Sorter communication down

E710

main board

E000

Fusing unit not heating up

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050

E001

Fusing unit overheating

E002

Fusing unit not heating up

E003

Fusing unit not heating up

E004

SSR or exposure lamp board

E010

main motor lock, main motor rotation


sensor,main board

E022

development unit replacement error

E030

Counter error

E202

scanner home position not found

E204

scanner home position not found

E210

lens home position not found

E220

exposure lamp blown or bad contact

E400

ADF control board problem

E401

DF paper feed motor lock

E402

DF transport error

E403

DF paper transport error

E404

DF paper exit

E411

DF sensors problem

E500

Sorter control board

E510

Sorter paper transport error

E512

Sorter first motor lock

E514

Sorter second motor lock

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3030,
3050
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825

E520

Stacker motor overloaded

E530

Sorter V motor lock

E531

Stapler motor overloaded

E535

Sorter V motor lock

E540

lateral movement motor lock

E541

lateral movement motor lock

E710

main board failure

E711

main board failure

E712

main board failure

E800

emergency shut-off relay

E000

Fusing unit not heating up

E001

Fusing unit overheating

E002

Fusing unit not heating up

E003

Fusing unit not heating up

E004

SSR or exposure lamp board

E010

main motor lock, main motor rotation


sensor,main board

E022

development unit replacement error

E030

Counter error

E202

scanner home position not found

E204

scanner home position not found

E210

lens home position not found

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825
3325,
3825

E220

exposure lamp blown or bad contact

E400

ADF control board problem

E401

DF paper feed motor lock

E402

DF transport error

E403

DF paper transport error

E404

DF paper exit

E411

DF sensors problem

E500

Sorter control board

E510

Sorter paper transport error

E512

Sorter first motor lock

E514

Sorter second motor lock

E520

Stacker motor overloaded

E530

Sorter V motor lock

E531

Stapler motor overloaded

E535

Sorter V motor lock

E540

lateral movement motor lock

E541

lateral movement motor lock

E710

main board failure

E711

main board failure

E712

main board failure

E800

emergency shut-off relay

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080

E000

Fusing unit not heating up

E001

Fusing unit overheating

E002

Fusing unit not heating up

E003

Fusing unit not heating up

E004

SSR or exposure lamp board

E010

main motor lock, main motor rotation


sensor,main board

E022

development unit replacement error

E030

Counter error

E080

color interface problem

E081

vertical transport motor overload

E082

horizontal transport motor overload

E084

color unit sensor

E085

color unit position error

E086

color unit position error

E089

color unit position error

E100

laser error

E110

polygonal mirror motor not picking up speed

E202

scanner home position not found

E204

scanner home position not found

E210

lens home position not found

E220

exposure lamp blown or bad contact

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080
4050,
4080

E223

color filter motor lock

E240

main board

E400

ADF control board problem

E401

DF paper feed motor lock

E402

DF transport error

E403

DF paper transport error

E404

DF paper exit

E411

DF sensors problem

E500

Sorter control board

E510

Sorter paper transport error

E512

Sorter first motor lock

E514

Sorter second motor lock

E520

Stacker motor overloaded

E530

Sorter V motor lock

E531

Stapler motor overloaded

E535

Sorter V motor lock

E540

lateral movement motor lock

E541

lateral movement motor lock

E660

IC card malfunction

E710

main board failure

E711

main board failure

CANON
CANON
CANON
CANON
CANON

4050,
4080
4050,
4080
4050,
4080
6030
6030
6030
6030
6030

CANON

6030

E010

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030
6030

E022
E030
E031
E064
E065
E202
E203
E204
E210
E212
E220
E224
E240
E244
E400
E401
E402
E403
E404
E411
E500
E510
E512
E530
E531
E540

CANON
CANON
CANON

E712

main board failure

E714

main board failure

E800

emergency shut-off relay

E000
E001
E002
E003
E004

Fusing unit not heating up


Fusing unit overheating
Fusing unit not heating up
Fusing unit not heating up
SSR or exposure lamp board
main motor lock, main motor rotation
sensor,main board
development unit replacement error
B&W counter error
Color counter error
AC drive board problem
AC drive board problem
scanner home position not found
scanner home position not found
scanner home position not found
lens home position not found
lens home position not found
exposure lamp blown or bad contact
blank shutter not working
main board
main board to AC drive communication problem
ADF control board problem
DF paper feed motor lock
DF transport error
DF paper transport error
DF paper exit
DF sensors problem
Sorter control board
Sorter paper transport error
Sorter first motor lock
Stapler motor overloaded
Stapler motor overloaded
lateral movement motor lock

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

CANON

CANON

CANON

CANON

CANON

CANON

CANON
CANON

6030
6030
6030
6030
6030
6030
6030
6030
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,

E541
E710
E711
E712
E716
E800
E901
E902

lateral movement motor lock


main board failure
main board failure
paper feed error
paper tray error
Auto shut-off relay malfunction
Paper feed unit electronic board
Paper feed unit home position error

E000

Fusing unit not heating up

E001

Fusing unit overheating

E002

Fusing unit not heating up

E003

Fusing unit not heating up

E004

SSR or exposure lamp board

E010

main motor lock, main motor rotation


sensor,main board

E011

main drive lock, one of the motors

E013

used toner transport jammed

E014

pick-up motor lock

CANON

CANON

CANON

CANON

CANON

CANON

CANON

CANON

CANON

CANON
CANON

8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,

E020

black toner supply mechanism malfunction

E030

Counter error

E031

counter error at one option

E050

duplex malfunction

E051

duplex malfunction

E202

scanner home position not found

E203

scanner home position not found

E204

scanner home position not found

E210

lens home position not found

E212

lens home position not found

E240

main board failure

CANON

CANON

CANON

CANON

CANON

CANON

CANON

CANON

CANON

CANON
CANON
CANON

8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6050,
6650,
8070,
8570
6317
6317

E243

Operation panel

E710

power supply error

E711

power supply error

E500

Sorter control board

E510

Sorter paper transport error

E512

Sorter first motor lock

E530

Stapler motor overloaded

E531

Stapler motor overloaded

E801

thermistor, fusing unit, power supply, main


board

E802

power supply or main board error

E000
E001

Fusing unit not heating up


Fusing unit overheating

CANON
CANON
CANON

6317
6317
6317

E002
E003
E004

CANON

6317

E010

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

6317
6317
6317
6317
6317
6317
6317
6317
6317
6317
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215

E030
E202
E208
E210
E220
E245
E261
E400
E500
E802

Fusing unit not heating up


Fusing unit not heating up
SSR or exposure lamp board
main motor lock, main motor rotation
sensor,main board
counter error
scanner home position not found
mirrors home position not found
lens home position not found
exposure lamp blown or bad contact
main board
Main power supply or Main PCB
communication lost between copier and ADF
communication lost between copier and sorter
Main switch, main power supply

E000

Fusing unit not heating up

E001

Fusing unit overheating

E002

Fusing unit not heating up

E003

Fusing unit not heating up

E007

fusing film damaged or out of position

E010

main motor lock

E030

counter error

E031

counter error at one option

E032

electronic counter error

E051

horizontal registration home position not found

E064

High voltage drive board abnormal output

E100

BD error

E110

polygonal mirror motor not picking up speed

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON
CANON

GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215

E190

RAM error

E191

communicatio lost between the main board and


the power supply

E202

scanner home position not found

E203

scanner home position not found

E204

scanner home position not found

E210

lens home position not found

E212

lens home position not found

E220

exposure lamp blown or bad contact

E240

main board

E243

Operation panel

E261

Main power supply or Main PCB

E301

exposure intensity out of range

E400

ADF control board problem

E401

DF paper feed motor lock

E402

DF transport error

E403

DF paper transport error

E404

DF paper exit

E411

DF sensors problem

E422

copier to DF-F1 communication lost

E710

main board

E711

main board

CANON
CANON
CANON
CANON
CANON
CANON

GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215
GP200,
GP215

E712

paper feed error

E716

Paper feed unit error

E717

communication to the copier controller is lost

E800

Auto shut-off relay malfunction

E803

power supply output out of range

E901

Paper feed unit PCB malfunction