Vyshnavi Kambar

Mobile: 9949048286
Email: vyshnavikambar@gmail.com

Versatile and results oriented Professional in the domain of Customer Support and Tele-
Marketing, with proven record of commendable deliverables.

OBJECTIVE

To attain a role in Customer Service with a reputed organization and leverage skills in customer
interaction, service delivery and leverage excellent interpersonal skills, ability to interact with
customers from multiple nationalities and process management skills.

EXPERIENCE SUMMARY

3 years of work experience as Customer Support Executive & Marketing Specialist in E-recruitment
Industry & BPO, specially emphasizing on Marketing and Customer Support Professional with
Trendsetting Global Services Company.

STRENGTHS

Strong and diverse technology background providing excellent customer satisfaction & management
of workload.
A positive attitude individual with excellent communication, relationship building & interpersonal
skills.
A good team player with ability to lead a team by example and motivate them to achieve desired
objectives.
Received several appreciations for excellent performance in all assignments.

WORK EXPERIENCE

• Worked as a Marketing Support Specialist and Lead Management Executive in

Monsterindia.com, from July 2006 to Oct 2007.

Experience details:

Global leader in online career management and recruitment solutions.

Responsibilities:

o Handling the mail boxes of Monster-India and JobsAhead.com

o Interacting with job seekers from several countries in the region (India, Gulf, Hong Kong UK,
US and Singapore) and marketing the various services of Monster.Com.
o Promoting leads, checking in the CRM applications, transferring accounts.
o Managing the various processes and ensuring that time schedules are maintained.
o Assuring service delivery and customer satisfaction through coordination with internal teams.
o Earlier interacted with Job Consultants to gather their requirements and send the resumes of
suitable Job Seekers.
• Worked as a Customer Care Executive in E2E SERWIZSOL (TATA BPO), BEGUMPET, from
June 2004 to Jan 2006.

Experience details:

Responsibilities:

o Receiving inbound calls of postpaid Tata Indicom customers (both mobile and landline).

o Handling customer complaints and interacting with backend for quick resolutions.

o Auditing calls of team members and giving feedbacks.

o Updating attendance of team members and helping team leader in all assignments.

EDUCATION

B.Sc Computers(Bachelor of Sciences in computers) from Sri Krishnadevaraya University and

obtained Distinction with an aggregate of 83% in the year 2004.

Intermediate with options M.P.C (Mathematics, Physics, Chemistry) from Sai Junior College and
AAS College, Adoni, obtained Distinction with an aggregate 84% in the year 2001.

SSC (School of Secondary Education) from Milton Grammar English Medium High School, Adoni and
obtained Distinction 81% in the year 1999.

IT SKILLS

Programming Lang: C, C++, HTML, DHTML, and JavaScript

RDBMS : Oracle 8.0

Packages : MS-OFFICE 2003, SAD

Operating System : MS-DOS, Windows 98, Windows XP

PERSONAL

Date of Birth : March 21, 1984

Languages Known : English, Telugu, Kannada and Hindi

Passport Number : G1156964

Address : Flat No. C-6, M.R.Towers, Hasmathpet Road, Aravelly Enclave,

Manovikas Nagar, Secunderabad - 500009

DECLARATION

I here by declare that all information is true to the best of my knowledge and belief.

Date :
Place : HYDERABAD (Vyshnavi Kambar)