Mata Kuliah pada Program Pascasarjana

Fakultas Psikologi
Universitas Indonesia

J.P. Soebandono

Dr. Drs. S.Psi MM MPsiT

MPsiT//MSi
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Exhibit 1.2

ORGANIZATIONAL BEHAVIOR

Communications
Decision Making
Organization Design and Structure
Organizational Change and Development

GROUP DYNAMIC BEHAVIOR

Formal or Informal
Interactions
Conflicts
Power and Politics
Leadership process and style

INDIVIDUAL BEHAVIOR

Personality
Perception
Motivation
Attitude
Job Description
Job Stress

Economics

As a factor for production (man, money, machine and management) or

As Valuable Assets or
As Competitive Edge

Sociology

A company as a society or a group of people

It has a culture that consists of values, norm, traditions, learnt way of doing things,
and cultural rituals
How to make them to be a good organizational citizen?

Psychology

As a organism that has individual differences (Personality, Motivation, Aptitude,

Attitude, Beliefs etc)
Vulnerable & sensitive to environment B=f (P,E)
What will the best influencing methods to modify or change people behavior ?
As member of a community?

Pride:
Organization or company

(Corporate Image/ reputation, Corporate

Vision/Mission)

Management

(Leadership, people-oriented management)

Trust:
Management

(Leader / Manager)

Advancement

(Training & development, Empowerment, Career

planning)

Grievance Channels

(Open Management, Knowledge Management,

Open Communication system)

Security:
Compensation
(How competitive?)

Fringe Benefits
(Acceptable?)

Environment

(Physical, Psychological)

Strategy and
Employee
Satisfaction

"There's nothing permanent, except

changes"
Heraclitus, 513 BC

The only consistent things in life is

inconsistency
Toffler, 1975 The Third Wave

Industrial society Information society

Forced technology High technology

National economy Global economy
Short Term Long term
Centralization Decentralization
Institutional help Self Help
Representative Democracy Participatory
Hierarchic Networking
North South
Either / Or Multiple option

Postmodernism ! (Lyotard, Foucault)

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Advancement of technology + Changes in

politics, economy
New Economy New Way of Living in
New Environment
(highly competitive, higher level professionalism,
needs higher quality people)

Learning !
Be Adaptive !
Change or Die !
Tom Peters (1982) Change has to be well and
properly managed

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Core Changes

New products
Building core competencies
Demographics
Information technologies

Needs
Strategic
actions !

Techno
Techno--structural
Human Resource
Approach
Human Mind
Transformation

RESISTANCE
TO CHANGE

New management
methodologies
and philosophies

Business process re-design

Outsourcing
Total Quality Management
Re-engineering
Lean production
Just-in-time
Cycle-time reduction
Customer focus
Empowerment
Teamwork
Organizational learning
Knowledge Management

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Strategy: how to win the war? business ?

Designed to ensure the achievement of the firm basic objectives through
proper execution

The Means used to achieve the ends

Not just any Plan
Unified ties all parts of the enterprise together
Comprehensive covers all major aspects of the enterprise
Integrated all parts are compatible with each other and fit together

Competitive advantage
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Strategic thinking

Business is like a war, you will not be, probably, able to

win all battles but you have to win the war

(Pearce & Robinson, 2011)

He who has a thorough knowledge of himself and the enemy is

bound to win the war.
He who knows himself but not the enemy, has only even chance of
winning.
He who not knows himself and the enemy is bound to perish in all
battles.
A confused army provides VICTORY to the enemy
(Learning and Knowledge) :
SUN TZU (The Art of War, 400 BC)

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Drucker (1999)

Managements New Paradigm Human as

Competitive Edge Human Capital
Strategy The New Certainties Change or Die
The Change Leader
Information Challenges
Knowledge-worker productivity
Managing oneself

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Business is like weather, it is always changing be

adaptive, always learning, mobilize knowledge,
therefore, needs Strategic decisions (Pearce & Robinson,
2011)

Require Top Management decisions

Require and affect Large amount of the Firm's resources
Future Oriented
Have Multi-functional and Multi- business consequences
Require considerations on External Environment

Consequences of Strategic Management:

Time consuming managers involved need to carefully schedule their time

The formulators of the strategy need to be realistic, not promises the things
they can not implement
Anticipation on negative responses, and need to minimize consequences

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Formulate the corporate

mission (propose, philosophy
and goals)
Company profile conditions
and capabilities
External environment (incl.
competitive and contextual
factors)
Analysis of options to match
the resources with the
external environment
Identify most desirable
options to carry the mission

Select long term objectives

and grand strategies to
achieve the desirable options
Set annual objectives and
short term strategies
compatible with long term
and grand strategies
Implement strategies choices
by allocation the budgeted
resources matched with the
emphasis of tasks, people,
structures, technologies, and
reward system
Evaluation of the
achievement for future
decision makings.

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Strategic
Management

Strategic Human
Resource Management

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