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DuetothederegulationoftheOntarioElectricityIndustry,

theOntariogovernmenthaslegislatedchangesrequiring
newbillstobeunbundled.Thisnewbillingmethodallows
customerstoeasilyidentifythevarioussourcesof
electricitychargesandcomparethemwithotheroffers.As
aresult,yournewelectricitybillwillfeatureanumberof
linesdisplayingspecificchargesformerlyincludedina
onechargemethod.
Aglossaryoftermsofthenewunbundledchargesare
displayedatthebottomofthispage.Clickheretogo
directlytothisglossary.
TherateslisteddonotincludetheElectricityCharge.The
electricitychargewillvarydependingonwhetherornot
thecustomerisontheRegulatedPricePlan(RPP),the
SpotMarketorhassignedanagreementwithaRetailer.

COMMERCIALMONTHLYRATES
EffectiveNovember1,2015
CommodityFixedRegulatedPricePlan(RPP)Rate
(x1.0454lossfactor)

TieredPricing
First750kWh
$0.099
Balanceabove750kWh
$0.116
(NonResidential750kWhon1stBlock)

TOUPricing(perkWh)
OffPeak
$0.083
MidPeak
$0.128
OnPeak
$0.175

GeneralService(lessthan50kW)
MonthlyServiceCharge
$20.68/month
DistributionVolumetricRate
$0.0203/kWh
NetworkServiceRate(x1.0454)
$0.0076/kWh
LineandTransformationConnectionRate
$0.0058/kWh
(x1.0454)
WholesaleMarketServiceRate
$0.0044/kWh
(x1.0454)
DebtRetirementCharge
$0.0070/kWh
RuralRateProtection(x1.0454)
$0.0013/kWh
SSSAdminCharge(ifapplicable)
$0.25/month
SmartMeterEntityCharge(IESO)
$0.79/month
DispositionRateRiders:

DeferralVarianceAccount(2014)
($0.0010)kWh
GlobalAdjustmentAccount(2014)*
$0.0002/kWh
SmartMeterIncrementalRevenue
$7.11/month
Requirement
*ApplicableonlyforNonRPPCustomers

GeneralService(Greaterthan50kW)
MonthlyServiceCharge
$199.81/month
DistributionVolumetricRate
$4.0914/kW
NetworkServiceRate
$3.0445/kW
LineandTransformationConnectionRate $2.2058/kW
WholesaleMarketServiceRate
$0.0044/kWh
(x1.0454)
DebtRetirementCharge
$0.0070/kWh

DebtRetirementCharge
RuralRateProtection(x1.0454)
SSSAdminCharge(ifapplicable)
DispositionRateRiders:
DeferralVarianceAccount(2014)
GlobalAdjustment(2014)*
ApplicableonlyforNonRPPCustomers

$0.0070/kWh
$0.0013/kWh
$0.25/month

($0.4079)/kW
$0.0981/kW

OTHERRATES
SentinelLighting
$5.51/per
month
DistributionVolumetricRate
$14.8943/kW
NetworkServiceRate
$2.3078/kW
LineandTransformationConnectionRate $1.7410/kW
WholesaleMarketServiceRate
$0.0044/kWh
(x1.0454)
DebtRetirementCharge
$0.0070/kWh
RuralRateProtection(x1.0454)
$0.0013/kWh
SSSAdminCharge(ifapplicable)
$0.25/month
DispositionRateRiders:

DeferralVarianceAccount(2014)
($0.3436)/kW

StreetLighting
$1.73/per
MonthlyServiceCharge(perlight)
month
DistributionVolumetricRate
$6.8972/kW
NetworkServiceRate
$2.2961/kW
LineandTransformationConnectionRate $1.7053/kW
WholesaleMarketServiceRate
$0.0044/kWh
(x1.0454)
DebtRetirementCharge
$0.0070/kWh
RuralRateProtection(x1.0454)
$0.0013/kWh
SSSAdminCharge(ifapplicable)
$0.25/month
DeferralVarianceAccount
($0.3548)/kW
GlobalAdjustment(2014)*
$0.0853/kW
*ApplicableonlyforNonRPPCustomers

UnmeteredScatteredLoads
Unmeteredscatteredloads,suchastrafficsignals,
telephonebooths,andCableTVamplifiers,willbebilled
basedonestimatedloads,peraccount.
MonthlyServiceCharge
$9.68/month
(perconnection)
DistributionVolumetricRate
$0.0315/kWh
NetworkServiceRate(x1.0454)
$0.0076/kWh
LineandTransformationConnectionRate
$0.0058/kWh
(x1.0454)
WholesaleMarketServiceRate
$0.0044/kWh
(x1.0454)
DebtRetirementCharge
$0.0070/kWh
RuralRateAssistance(x1.0454)
$0.0013/kWh
SSSAdminCharge(ifapplicable)
$0.25/month
DeferralVarianceAccount(2014)
($0.0010)/kWh

Transformer
AllowanceforOwnership(perkWofbilling
($0.60)
demand)
MonthlyServiceCharge(perlight)

PrimaryMeteringAllowancefortransformerlosses
Appliedtomeasureddemandandenergy%(1.00)
LossFactor
TotalLossFactor1.0454

SPECIFICSERVICECHARGES
CustomerAdministration
ArrearsCertificate
EasementLetter
CustomerHistoryPrintout

$15.00
$15.00
$15.00

DisputeInvolvementCharge

$30.00

DisputeInvolvementCharge
SpecialMeterRead
(plusMeasurementCanadafees)
ChangeofOccupancyregular|Account
SetupCharge
NonPaymentofAccount
LatePaymentCharge
PerMonth
PerAnnum
ReturnedChequeCharge(plusactualbank
charge)
PullingPostDatedCheques
CollectionofAccountCharge
Reconnection@meter
regularworkinghours
Reconnection@Pole
regularworkinghours
RemovalofLoadControlDevice/Timer@
Meter
regularworkinghours
RemovalofTimer@Pole
regularworkinghours
ServiceCalls
Duringregularworkhours
Afterregularworkhours
TemporaryService
Tobeadvised.

$30.00
$30.00
$30.00

1.5%
19.56%
$15.00
$15.00
$30.00
$65.00
$185.00

$65.00
$185.00
$30.00
$165.00

Theratesabovedonotincludeapplicabletaxes.

GLOSSARYOFTERMS(CustomerswithWhitby
Hydro)
Electricity:Thisisthecostoftheelectricitysuppliedto
youduringthisbillingperiodandisthepartofthebillthat
issubjecttocompetition.
Delivery:Thesearethecostsofdeliveringelectricityfrom
generatingstationsacrosstheProvincetoWhitbyHydro
ElectricCorporationthentoyourhomeorbusiness.This
includesthecoststobuildandmaintainthetransmission
anddistributionlines,towersandpolesandoperate
provincialandlocalelectricitysystems.
Aportionofthesechargesarefi
xedanddonotchange
frommonthtomonth.Therestarevariableandincreaseor
decreasedependingontheamountofelectricitythatyou
use.
Thedeliverychargealsoincludescostsrelatingto
electricitylostthroughdistributingelectricitytoyourhome
orbusiness.*WhitbyHydroElectricCorporationcollects
thismoneyandpaysthisamountdirectlytooursuppliers.
*Whenelectricityisdeliveredoverapowerline,itis
normalforasmallamountofpowertobeconsumedor
lostasheat.Equipment,suchaswiresandtransformers,
consumespowerbeforeitgetstoyourhomeorbusiness.
GLOSSARYOFTERMS(Customerswitharetailer)
Electricity:Thisisthecostoftheelectricitysuppliedto
youduringthisbillingperiodandisthepartofthebillthat
issubjecttocompetition.Theelectricityconsumedis
multipliedbytheadjustmentfactor.*WhitbyHydro
collectsthismoneyandpaysthisamountdirectlytoour
suppliers.*Whenelectricityisdeliveredoverapowerline,
itisnormalforasmallamountofpowertobeconsumed
orlostasheat.Equipment,suchaswiresandtransformers,
consumespowerbeforeitgetstoyourhomeorbusiness.
Theadjustmentfactoraccountsforthelosses.
Delivery:Thesearethecostsofdeliveringelectricityfrom
generatingstationsacrosstheProvincetoWhitbyHydro
thentoyourhomeorbusiness.Thisincludesthecoststo
buildandmaintainthetransmissionanddistributionlines,

buildandmaintainthetransmissionanddistributionlines,
towersandpolesandoperateprovincialandlocal
electricitysystems.Aportionofthesechargesarefi
xedand
donotchangefrommonthtomonth.Therestarevariable
andincreaseordecreasedependingontheamountof
electricitythatyouuse.
GLOSSARYOFTERMS(ALLCUSTOMERS)
RegulatoryCharges:Regulatorychargesarethecostsof
administeringthewholesaleelectricitysystemand
maintainingthereliabilityoftheprovincialgridandinclude
thecostsassociatedwithfundingMinistryofEnergy
conservationandrenewableenergyprograms.
DebtRetirementCharge:Thedebtretirementcharge
paysdownthedebtoftheformerOntarioHydro.
GlobalAdjustment:ThepriceofgenerationinOntariois
setbyacompetitivemarket.Certaingeneratorsreceive
paymentsthroughregulationorcontractthatdifferfrom
themarketprice.Yourportionofthenetadjustment
arisingfromthesedifferentpaymentsisincludedonyour
bill.
ForGeneralServicecustomersnoteligibleforRPPa
modifiedbillformatisused.PleasecontactCustomer
Serviceformoreinformation.

Formoreinformation,pleasecontactWhitbyHydro
ElectricCorporationat(905)6688480.