Reframing Housing Using Open Data

Reframing Housing Using Open Data
Anne McCrossan
@Annemcx
2015 Visceral Business Ltd
http://bit.ly/1OPdc66
www.visceralbusiness.com
The National Housing Federation says
http://homesforbritain.org.uk/50-blogs-50-days-story-housing-crisis-homesforbritain/
The National Housing Federation says
http://homesforbritain.org.uk/50-blogs-50-days-story-housing-crisis-homesforbritain/
Are 'modern' homes and housing fit for purpose in the 21st century?
So whats happening?
Image by Antonio Acuna https://www.flickr.com/photos/antonioacuna/22478625171/ www.visceralbusiness.com
The urban landscape
accounts for
10.6% of England
1.9% of Scotland
3.6% of N. Ireland
4.1% of Wales
Source: UK National Ecosystem Assessment
Report 2012 (NEA).
So whats happening?
The urban landscape
accounts for
10.6% of England
1.9% of Scotland
3.6% of N. Ireland
4.1% of Wales
Source: UK National Ecosystem Assessment
Report 2012 (NEA).
Affordable housing
accounts for
400bn assets
60bn debt
Source: http://www.independent.co.uk/news/
business/news/new-ruling-on-social-housingadds-60bn-to-britain-s-national-debta6715876.html
So whats happening?
http://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405 29th October 2015
Image by Britt Reints http://bit.ly/1OPdc66 www.visceralbusiness.com
http://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405 29th October 2015
http://www.theguardian.com/housingnetwork/2015/oct/16/homeless-childrendying-at-the-sharp-end-of-the-housing-crisis
What about developing the digital business model?
Can data logic solve the housing crisis?
Open data can help
A UK Housing national data infrastructure can benefit the UK. Open data can
accelerate development and develop the strategic big picture.
Image https://en.wikipedia.org/wiki/Spaghetti_Junction www.visceralbusiness.com
Open data can help
Quite a lot of the available data is housed in closed spaces or across different
departments in organisations. It doesnt necessarily join up together to create a
better housing system. An open data infrastructure can change that.
Image: beefgravy.blogspot.com www.visceralbusiness.com
There is confusion
Image: Anne McCrossan www.visceralbusiness.com
There is confusion
Encouraging decision-makers to take
the sector seriously
#righttobuy
#wrongtobuy
How to engage with
social media in a way that
is productive for the
business and the
community.
Digital inclusion
The reshaping of local and

national government interfaces
Welfare
Reform
Making sure residents are

adequately prepared for UC
Universal Credit
Withdrawal of funding
Getting as many customers as
possible to embrace technology for
core services
Arrears
Designing services people want to use
To rise from the

mire of 20th
Century
conservatism
We still talk to each

other too much
Challenges expressed by Housing Associations from The Connectedhttp://bit.ly/1OPdc66

Housing Study Dec 2014 www.visceralbusiness.com
http://www.theguardian.com/money/2015/
oct/16/average-monthly-rent-hits-recordhigh-of-816-highlighting-housing-shortage
2015 Visceral Business Ltd.
How open data can help

Close the dissonance gap between
performance data and real-life perceptions
Image: Antonio Acuna http://bit.ly/1RmhMGL www.visceralbusiness.com
How open data can help
The bigger picture -

Lower costs and improve outcomes
Image: Antonio Acuna http://bit.ly/1RmhMGL www.visceralbusiness.com
UK Housing networked architecture
9811 different relationships exist between Local

Authorities and Housing Associations
UK Housing networked architecture
1 example Housing Association. 159 Local Authorities.
Learning from early infrastructures
We can design a vastly improved National

Housing Infrastructure using open data
Source: Library of Congress https://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpg www.visceralbusiness.com
Todays opportunity
And today, Land Registry data, SRD data, CORE

Lettings data and more, is becoming open.
Source: Library of Congress https://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpg www.visceralbusiness.com
Lets take an example
Source: Housingnet
Lets take an example

Population
503,127
Total homes/stock
215,365
Private homes
147,500
Average regional
house price
113,732
67,865
Social homes
Benefit claimants*May 2015 64,238

55 Housing Associations
Average stock under
HA management
1,233
Median weekly
wage*ONS 2014 To data as at July 2015
382
Average rent
weekly
79-127
20%-32%
*Supported housing - general needs rented
Source: Housingnet
Reframing Housing using open data

House Prices
Jobs
Income/Benefits

House Prices
Jobs
Income/Benefits
Build Homes
Manage Homes
Collect Rent
Provide Services
Connected Housing 2015

House Prices
Jobs
Income/Benefits
Build Homes
Manage Homes
Collect Rent
Provide Services
Developing Housings UK Data Infrastructure
Source: The Connected

Housing Study 2012 www.visceralbusiness.com
Source: The Connected

Housing Study 2013 www.visceralbusiness.com

House Prices
Jobs
Income/Benefits
Build Homes
Manage Homes
Collect Rent
Provide Services
Overheads
Outcomes
Engagement

House Prices
Jobs
Income/Benefits
Build Homes
Manage Homes
Collect Rent
Provide Services
Overheads
Outcomes
Engagement
Connecting the dots

Stock

Housing stock by Local Authority area
Housing stock by provider

Land Registry House Price Index
Average price per square foot
Supply against demand
Number of voids
Building costs
Stock
We want to help pull
together the open
inventory about
Housing stock
Utility management
Levels of depreciation
Maintenance priorities
Management efficiency per unit

Needs
Population demographic breakdown by area

How many employed
How many in receipt of benefits
How many in arrears
Needs
How many active online
We want to link data

to understand and
better meet peoples
needs
How many signed up to digital management
Affordability
Levels of deprivation
How safe is the neighbourhood
Socio-economic environment
Costs
Costs
We want to harness open data so we can
help make processes work more efficiently,
both in terms of service delivery and cost.
Turnover
Repairs
Executive management
Development costs
Rent collection
Marketing costs
ICT costs
Neighbourhoodhttp://bit.ly/1OPdc66
management

How many employed
Stock
Needs
We want to help pull

together the open
inventory about
Housing stock
Number of voids
Building costs
How many in arrears
We want to link data

to understand and
better meet peoples
needs
Affordability
Utility management
Costs
Socio-economic environment
We want to harness open data so we can

help make processes work more efficiently,
both in terms of service delivery and cost.
Turnover
Repairs
Development costs
Rent collection
Marketing costs
ICT costs
management
Reframing Housing using open data - scenarios

How many employed
Stock
Needs
How many in arrears
Number of voids
Building costs
Affordability
Utility management
Costs
Resident satisfaction
Repairs
Turnover
Development costs
Rent collection
Marketing costs
ICT costs
management

How many employed
Stock
Needs
How many in arrears
Number of voids
Building costs
Affordability
Utility management
Costs
Repairs
Turnover
Development costs
Rent collection
Marketing costs
ICT costs
management

How many employed
Stock
Needs
How many in arrears
Number of voids
Building costs
Affordability
Utility management
Costs
Repairs
Turnover
Development costs
Rent collection
Marketing costs
ICT costs
management

How many employed
Stock
Needs
How many in arrears
Number of voids
Building costs
Affordability
Utility management
Costs
Repairs
Turnover
Development costs
Rent collection
Marketing costs
ICT costs
management

How many employed
Stock
Needs
How many in arrears
Number of voids
Building costs
Affordability
Utility management
Costs
Repairs
Turnover
Development costs
Rent collection
Marketing costs
ICT costs
management

How many employed
Stock
Needs
How many in arrears
Number of voids
Building costs
Affordability
Utility management
Costs
Repairs
Turnover
Development costs
Rent collection
Marketing costs
ICT costs
management
Reframing Housing using open data - example
Source: Trafford Innovation and Intelligence Lab www.visceralbusiness.com
http://blog.sovereign.org.uk/what-can-families-really-afford-to-pay/
Source:
Sovereign Housing www.visceralbusiness.com
Source: Leeds Data Mill www.visceralbusiness.com
Stephen Russell
Source: Stephen
Russell Midland Heart www.visceralbusiness.com
Developing Quantified Organisation

Stock
Needs
Costs
Communications
Service Design
Networked
Influence
Who Owns The
Data?
Image: M Kasahara http://bit.ly/1RmiPXf www.visceralbusiness.com
Civica
Vantage
Capita
Sharepoint
Needs
Costs
Orchard
Northgate
AllPay
Stock
Communications
Service Design
Networked
Influence
Who Owns The
Data?
Image: M Kasahara http://bit.ly/1RmiPXf www.visceralbusiness.com
150,000+
homes and
counting

Image: Shane Horan http://bit.ly/1RmjhVm www.visceralbusiness.com

Social + Capital Value

If not us, who? If not now, when?


Thanks
@Annemcx @VisceralBiz

Reframing Housing Using Open Data - ODI Summit 2015

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The National Housing Federation says

2015 Visceral Business Ltd

The National Housing Federation says

2015 Visceral Business Ltd

Image by Antonio Acuna https://www.flickr.com/photos/antonioacuna/22478625171/ www.visceralbusiness.com

Image by Antonio Acuna https://www.flickr.com/photos/antonioacuna/22478625171/ www.visceralbusiness.com

Image by Antonio Acuna https://www.flickr.com/photos/antonioacuna/22478625171/ www.visceralbusiness.com

http://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405 29th October 2015

2015 Visceral Business Ltd

Image by Britt Reints http://bit.ly/1OPdc66 www.visceralbusiness.com

http://www.yorkshireeveningpost.co.uk/news/latest-news/top-stories/radical-new-ideas-needed-to-tackle-leeds-housing-crisis-1-7542405 29th October 2015

2015 Visceral Business Ltd

Image by Britt Reints http://bit.ly/1OPdc66 www.visceralbusiness.com

What about developing the digital business model?

Can data logic solve the housing crisis?

2015 Visceral Business Ltd

Image by Britt Reints http://bit.ly/1OPdc66 www.visceralbusiness.com

Open data can help

Image https://en.wikipedia.org/wiki/Spaghetti_Junction www.visceralbusiness.com

Open data can help

Image: beefgravy.blogspot.com www.visceralbusiness.com

2015 Visceral Business Ltd

Image: Anne McCrossan www.visceralbusiness.com

The reshaping of local and

Making sure residents are

To rise from the

We still talk to each

Challenges expressed by Housing Associations from The Connectedhttp://bit.ly/1OPdc66

2015 Visceral Business Ltd.

2015 Visceral Business Ltd

2015 Visceral Business Ltd

Image: Anne McCrossan www.visceralbusiness.com

How open data can help

2015 Visceral Business Ltd

Image: Antonio Acuna http://bit.ly/1RmhMGL www.visceralbusiness.com

How open data can help

The bigger picture -

2015 Visceral Business Ltd

Image: Antonio Acuna http://bit.ly/1RmhMGL www.visceralbusiness.com

UK Housing networked architecture

9811 different relationships exist between Local

Image: Anne McCrossan www.visceralbusiness.com

UK Housing networked architecture

1 example Housing Association. 159 Local Authorities.

2015 Visceral Business Ltd

Image: Anne McCrossan www.visceralbusiness.com

Learning from early infrastructures

We can design a vastly improved National

2015 Visceral Business Ltd

Source: Library of Congress https://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpg www.visceralbusiness.com

And today, Land Registry data, SRD data, CORE

2015 Visceral Business Ltd

Source: Library of Congress https://terrymurrayblog.files.wordpress.com/2013/03/first-organizational-chart.jpg www.visceralbusiness.com

Lets take an example

2015 Visceral Business Ltd

Lets take an example

Benefit claimants*May 2015 64,238

*Supported housing - general needs rented

2015 Visceral Business Ltd

Reframing Housing using open data

2015 Visceral Business Ltd

Reframing Housing using open data