Beruflich Dokumente
Kultur Dokumente
--Damodar Suar
________________________________________________
Objectives
After completing this chapter, you will be able to
Prioritise the dimensions of renewal, and the strategies and methods for selfdevelopment.
Know the strategies and methods for vocational, social, spiritual, and physical
renewal.
Rationalise and devise strategies and methods of renewal for your self-development.
All of us have a set of cognitions and feelings towards ourselves. The term most
commonly applied to this set of elements is self or self-concept. It includes all those
identities of I, 'me', and mine together with the traits, feelings, beliefs, values,
judgements, and expectations associated with them.
An individuals self-concept changes with maturity and experience. It is superficial to
say that so-and-so is the same person what she was five years ago.
The overall self-concept is an organised cluster of many selves. Accordingly, every
person performs multiple roles of father or mother, husband or wife, business personnel,
cricketer, social worker, and so on. Conflicts among any of these roles create tension,
dissatisfaction, and psychological discomfort. For example, a person sees herself or
himself as a good parent and a good business executive. Business demands more time
creating possibility of neglect of family. Both roles cannot be realized simultaneously.
The person faces a conflict. So what happens? Family gets the weekends and business
gets the remaining days. If by any chance, the teen-age child develops any emotional
problems that can be ascribed to parental neglect, then really distress builds in the
person. If the person can integrate business and family roles together-- staying in the
family performs business roles or vice versa, behaviour would be consistent and
effective. Disintegrated roles cause conflicts.
Ultimately, self regulates the way we think, feel, and act. With rising
unemployment, killer diseases, violence, poverty, energy shortage, downsizing, and with
many more difficulties and uncertainties pose a greater challenge to control our lives
and individual destinies than was the case in the past. Taking charge of our lives means
freedom in choice and decision making, taking initiative, developing a sense of mastery,
and entertaining calculated risk for the sake of growth. Self-development (SD) is the
golden key that can unlock the door to realise and unfold ones potentiality for success in
life.
SD Cycle
SD implies change in thinking (new ideas, concepts, theories, and beliefs), feeling (new
attitudes, emotions, and moods), and action (a preparedness to do or not to do).
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Box 7.1 SD: Learning to Meet Requirements of Vocational and Social Life
Monali is a graduate steno-typist and a housewife. She is affectionate, disciplined, and has
nurtured her baby well. She avoids party, gatherings, friends of her husband, and she hardly
talks with others in office. She fails to reply the questions asked by immediate superiors in
office. She is unable to communicate in English and has poor general knowledge. She
becomes unhappy with herself and experiences anxiety. After one and a half years of
working in office, she now reflects on her behaviour. She thinks of taking up a course in
spoken English offered by a local Institute after the office hours, from 5 p.m. to 7 p.m. She
speaks with her husband and family members. All agree to take care of the baby and
marketing that she did during that period. She attends the course for three months. To perfect
pronunciations, she listens to the English news on TV everyday. Everyday, she reads the
English newspaper and on finding any difficulty in understanding words, she checks them in
dictionary and writes the words five times with their meanings to prevent forgetting.
Gradually in office, the immediate superior appreciates her neat typing, and improved
communication. When friends of her husband come to her house and open discussion on
local issues and politics, she contributes clearly and makes her points. All involved in
discussions compliment that she is right. Knowing that she has improved and has become
knowledgeable, employees in office consult her whenever they have some problems. She is
now invited by the local Women Association to be a member there. Gradually her anxiety
evaporates, she gains confidence in speaking, general knowledge, and others establish
relationship with her. In short, she has changed herself with the acquisition of skills to meet
the requirements of office and social life.
Will everyone develop? Individuals develop as they want to and as their reflection and
realisation enable them to. Everybody asks: what do I want to do with my life? What must I
do to be myself? Beethoven continued to compose music after he became deaf, and Milton
did not allow blindness to interfere with writing.
Bray, Campbell, and Grant (1974) conceptualised two life styles in organizational
context. (a) Those who have enlarging life style broaden knowledge, improve physical
fitness, take part in professional activities, contribute to community service, develop new
ways of working, and show concern for challenging job, future growth, and job benefits.
(b) Those who have enfolding life give importance to family, religious activities, spiritual
pursuits, socialisation with others, leisure-oriented activities, and rapid promotions. The
enlargers develop faster than the enfolders. Those who develop are positive thinkers,
growth seekers, self-actualisers, and have a constant desire to better in life. Others only
facilitate and guide.
Dimensions of Renewal
Renewal dimensions
Vocational
Social
Spiritual
Physical
15
10
10
-10
10
-5
-5
Fourth
Second
Third
1. Increased competency
individual
others
the education
1.Conflict between professional
and family goals
be handled effectively
Easy or difficult to carry out
1.Likelihood of success is
1. Departmental colleagues
2.Higher authorities in
organization favour
Some strategies and methods can be renewed daily, others periodically, and still
others on specific occasions. Definitely, difficulties will arise in trying out with any
strategy or method. It requires one's faith that difficulty can be overcome with
determination, hard work, and commitment. For example, the individual cannot expect
to become physically fit by going for a three-mile walk once. If the person can walk three
miles daily at a particular time, the benefits can be realised gradually.
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Vocational Renewal
Everyday clear the desk of all papers except those relating to the immediate jobs.
List the jobs that need to be done. Delegate job responsibilities to others whenever
found necessary (Box 7.2).
Prioritise the jobs in order of importance and fix the time limit for each.
Organise the resources (computer, peer support, machines, etc.) associated with
different jobs.
After completing a job, relax through conversation, sit coolly, vacate the chair, etc.
Attempt the next one, and work through the duty-hours till all jobs are completed.
Doing this daily would inculcate confidence and self-discipline, ensure timemanagement and target realisation, and leave time for other activities. This is a planning
and problem-solving approach to daily activities.
communication for the persons consultation with you and your suggestion to the person.
5. Accept the other approaches to the job. The person may not have done the job the way you
would have, but if it satisfies the goal, accept the job. If you change it in your way, the
person may not take the initiative again.
6. Acknowledge and recognise. Give positive feedback for successful completion of
delegated responsibility and consumption of authority.
This is a way of reflecting regularly what one has been doing and what could have
been done to be effective in vocational life. Practising this everyday would help one
in understanding oneself and others critically, and the organizational resources. It
would enhance logical thinking, self-discipline, willpower, and ultimately make the
person more effective in job than earlier.
SD would be fostered (a) finding gaps between existing and required levels of
competencies, (b) evolving strategies through self-reflection to bridge the gaps, and
(c) implementing the same.
The employee can reflect and list the competencies required for the job. The list
can be finalised considering the key performance areas from performance appraisal
record, discussing with superiors, star performers, and colleagues. To know the extent of
the employees existing and required level competencies in the job, one can get the
feedback from superiors and trusted colleagues on a rating scale (Not at all = 1, To a great
extent = 5) to avoid bias. The average ratings on existing and required levels would reveal
gaps (see the hypothetical Table 7.3).
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Name: -------------------------------------
Required Competency = RC; Existing Competency = EC; Gap (G)= EC-RC; Goal
Achievement Period (in months) = GAPM; Strategy=S; Monitoring EC in 1 Month =1M;
Monitoring EC in 2 Months=2M; Changing Strategy= CS; Yes= Y, No= N.
____________________________________________________________________ Not at all
To a little
To some
To a moderate
To a great
=1
extent = 2
extent = 3
extent = 4
extent = 5
Competency
categories
RC
EC
GAPM
1M G
2M G
3M G
CS
Taking initiative
-4
S1
-4
-4
-4
Managing team
-1
S1
-1
-1
Resolving conflict 4
-1
S1
-1
-1
Generating
-3
10
S1
-3
-3
-2
-3
12
S1
-3
-3
-2
with 5
-4
12
S1
-4
-3
creative ideas
Communication
skills
Working
computer
S2
N
3
-2
Take a piece of paper and fold it from the middle twice to create four cells for SWOT
analysis and to write 8 to 10 points in each cell (Figure 7.2).
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Write each point as objectively as possible. Reflect and specify the positive
microenvironment forces such as demand for data processing, recruitment of smart
person, reservation for minorities, etc. List the adversities in the environment that can
act against oneself such as demand for experienced people, downsizing, corruption,
etc.
Reflect and mention your strengths such as data processing ability using statistical
and financial packages, full knowledge of financial management, one year of job
experience in finance area, etc., and your weaknesses such as poor communication
skills, lack of ability to exert influence on colleagues, etc.
Using SWOT analysis, one can make a fit between ones strengths and the
Weaknesses of Self
1.
2.
.
10.
1.
2.
.
10.
Opportunities in Microenvironment
Threats in Microenvironment
1.
2.
.
10.
1.
2.
.
10.
12
Technological Upgradation
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Survey the reading assignment, flipping through the pages of the whole thing.
Read the material, pausing every so often to do the last two steps.
Recite the answers the material provided to the questions you generated earlier.
Review the main points of the reading assignments after you finish reading.
(1) Narrow and sharpen focus of questions. Arrange them sequentially. (2) Specify the contents
to answer incorporating essential details. (3) Prepare supporting evidence and data to
supplement the contents wherever necessary.
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(1) Set the stage for writing: Why is the topic important and relevant? Mention the questions
or formulate objectives. (2) Use headings and subheadings to confine to the points, and stick to
outlines. (3) Write clearly and logically to be understood but not to impress. (3) Use short
sentences up to 14 words each. Omit unnecessary words and jargons. (4) Use active but not
passive voice. (6) Check the spelling and grammar. (7) Use computer word-processing, get a
printout, then correct it again and again, cut unnecessary details by reading the draft many
times. Then get the print out of corrected version.
Get away from the article for a few days. (3) Consider the comments seriously and revise the
draft accordingly. (4) Prepare an abstract of the article-- a comprehensive summary of the
contents-- in readable and well organised way and put that in the beginning after the title page.
(4) Check the spelling, grammar, and comply with journal guidelines before submission for
publication.
Social Renewal
Social renewal (a) satisfies the socio-emotional needs on ongoing basis, and (b) anchors
for personal security. People can renew the relationship with family and friends and can
establish relationship with those for whom they experience empathy and trust (Luft, 1961), for
sorting out problems.
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Beyond working hours, people can renew the relationships with family by being with
spouse and children during festivals, entertainments, daily breakfast, lunch and dinner,
solving family problems, listening to family members, acknowledging one anothers
ideas, and encouraging and supporting constructive activities. The relationships with
trusted and empathetic friends can be renewed through periodic visits, discussing and
sorting out problems drawing upon mutual resources and support (Box 7.5).
Social Skill
Some people having social skills do not perform them, and they also need to learn
certain social skills (greeting, responding, requesting favours, inviting, declining
requests, problem-solving in relationship, expanding relationship, etc.). To perform
the social skills the individuals already have, establish a hierarchy and start with the
simplest and briefest. Reinforce yourself for approximating the real goal. Also, with
each success, raise the goal slightly.
To acquire new skills, define the areas of behaviour deficits you want to overcome,
and watch how others perform them. Hone these skills by role-playing with others.
Get the feedback from others about the performance in role-playing and continue it
till you are satisfied (Yates, 1985, pp.286-325). Many business executives and
dignitaries also role-play difficult situations before they face those situations.
Social skills enhance friendliness with a purpose. This does not mean that socially
skilled people socialise continually and fail to trade alone. Understanding and controlling their
own emotions, they empathize with the feelings of others, and are expert persuaders. They
build bonds widely in vocational life because they know that in these fluid times, they may
need help someday from people they are just getting to know today (Goleman, 1998).
Interaction
The overall satisfying interaction among people each time can hold them together with
26 positive feelings for further interaction. Each time, a straightforward, intense, and
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complementary communication (where a stimulus from one person gets an expected response
from another) induces satisfaction, the interacting parties continue their business as long as
possible.
Transactional Games
In interaction, many disturbed people show a set pattern of repetitive behaviour with
hidden motives that induces negative feelings of anger, fear, sadness, and guilt in others. In
transactional analysis, these are the games of blemish (putting another down for minor flaws),
uproar (fighting where one is accuser and another defendant), and others that people play
while interacting with others. Autonomy ensures game-free behaviour.
Assertiveness
A technique called Describe, Express, Specify, and Consequences (DESC) can be
followed to be assertive (Bower & Bower, 1976). In DESC technique, first describe the
problem (you have been asking me to do your e-mail in the last four months). Next,
express the feelings about the problem (I feel angry, you are taking undue advantage. I
am your colleague but not secretary.). Immediately following this, specify what the
individual wants the other person do, and identify the consequences (I like you stop
asking me to do your e-mail, I will be happy to teach you how you can send e-mail. I
think our relationship will be healthier.). The application of DESC technique arranges
for a more equitable exchange between one and another, and checks deterioration of
relationship.
How do Organizations Facilitate Social Renewal? Is it Essential?
Spiritual Renewal
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Mind-stilling Exercise
Self-talk Exercise
During the morning hours daily, in padmasan (lotus pose), the individual can
appeal through silent self-talk: (a) Just for today, I will live the attitude of gratitude; (b)
just for today, I will do my work sincerely; (c) just for today, I will not harm others; (d)
just for today, I will be righteous; (e) just for today, I will be truthful; (f) just for today, I
will be co-operative; (g) just for today, I will not fear or worry; (h) just for today, I will
not be angry, be tolerant, peaceful, and so on (Suar, 2000). Daily reiteration of these would
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stamp in mentally and surface naturally in day-to-day business. Nothing is more powerful
than persuading ones own self to practise the valued behaviour.
Physical Renewal
Avoidance of physical renewal incapacitates the body, and causes stress-related diseases
that make it difficult to manage other dimensions of renewal. Thus, physical renewal asserts
primacy over other dimensions. In essence, (a) endurance comes from 'aerobic exercises'
(walking, jogging, swimming), (b) flexibility comes through stretching (exercises and yoga),
and (c) mental strength comes from relaxation exercises and meditation. Given below are the
methods that can be adopted by people irrespective of age, sex, and position.
Walking
Yoga and Exercise
Ten minutes a day to keep the diseases away includes sarvangasan (shoulder stand),
pavanmuktasan (wind relieving pose), halasan (plough pose), padpaschimottanasan (posterior
stretch pose), bhujangasan (cobra pose), shalabhasan (locust pose), dhanurasan (bow pose),
and sinhasan (lion pose).
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Padmasan
Halasan
Savasan
Sarvangasan
Padpaschimottanasan
Pavanmuktasan
Bhujangasan
18
Shalabhasan
Dhanurasan
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Sinhasan
Relaxation
The most common methods for relaxation of muscles and mind are (a) savasan (or
corpse pose), (b) meditation, and (c) laughter.
Habit Control
intervene earlier in the chain than the final act of actual gambling. The therapist asked
Stan if he could stop reading the morning newspaper. Stan stopped, gambling stopped
too, and loan sharks disappeared from his life. The Doctor felt Stan does not understand
why he gambled. Without insight, the habit may relapse. Follow up by the therapist
showed Stan had not placed a single bet in the last three years. For his daily morning
newspaper he uses the Wall Street Journal, which lacks a sports section (Fensterheim &
Baer, 1978, p.188).
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friends. The new friends greeted and communicated that to others. Here control of
antecedents, consequences, realisation, determination, psychological reward of peers
after non-smoking helped to cease smoking.
Bad habits like smoking can be ceased meditating on the habit and vividly visualising
its negative consequences regularly. Meditation techniques for this are discussed elsewhere
(Summer, 2001).
Conclusions
Vocational renewal discovers deficiencies in conceptual and technical skills (Katz, 1974) in
workplace and compensates that by redirecting efforts. Vocational and physical dimensions
of renewal contribute to mental renewal. Social renewal increases proficiency in managing
relationships and building networks. Spiritual renewal inculcates values and principles in
life. Physical renewal maintains the body. These are preconditions for success in life.
Every renewal demands individuals will, time, and support of others. First, the essential
ingredients for renewal are willingness, self-effort, and commitment that come from
within. One must be prepared to invest these resources. Second, initially renewal would be
difficult but with repetition would become a habit that would be hard to prevent. Third, the
support of family or organization is sometimes required. Organizations can create renewal
funds and support employees through education and training for learning renewal strategies
and methods.
Strategies and methods, discussed and prescribed for renewal, would stimulate thinking,
and guide people to adopt a few, or to devise strategies and methods. Be a personal scientist.
Keep experimenting until you find a combination of strategies and methods that works for you.
Collect data on outcomes of using strategies and methods. First, strategies and methods can
26prevent vocational obsolescence and distribute efforts in all domains of life. Which domain is
important to whom depends on family, society, and realistic self-perception. In present business
environment, those who work in different professions, their work is mental rather than physical.
Possibly, vocational and physical renewal would be more important to them than the other
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renewals. Second, renewal during adult (ages 15-35) and mid-life (ages 35-55)
consciously can make the rest of life happier when one reflects and looks back.