MASTER IN BUSINESS ADMINISTRATION

December 2015 FINAL EXAMINATION

SUBJECT: ORGANIZATION BEHAVIOR
SUBJECT CODE: MGT 6263

ASSESSMENT CRITERIA:
Assessment
COURSEWORK:
1. Group written assignment

Total (Marks)
30

2. Individual assignment

30

FINAL EXAMINATION

40

TOTAL

Course work 1: Group Assignment (30 marks)

100%

A group assignment should cover a selection of an established business organisation in Malaysia

(Multinational/foreign Company which MUST have related business in Malaysia for example Mc
Donald) from different sector/industry as follow. Other sector/industry not listed below shall seek for
approval.
1)
2)
3)
4)
5)

Consumer sector/industry.
Trading sector/industry.
Services sector/industry.
Finance sector/industry.
Manufacturing sector/industry.
1. Coursework 1 will be distributed in week 1.
2. The assignment should be submitted. Students who do not submit their group assignment will be
awarded zero mark. Student who submitted late will have mark deduction stated from the due
date given. Mark reduction stated as the following:
Late Submission

A 10% deduction per day of total coursework marks (excluding weekends and public
holidays).
Late submission between 5 to 10 days, results in a 50% deduction of total coursework marks.
Late submission past 10 days results in an automatic 0% for coursework and the student will
be barred from the final examination.

3. Students are required to form working groups for Coursework 1 (group written assignment) with
each group should has at least three members but not more than five (subject to number of
students in a particular class).
4. Students may need to conduct an analysis from ONE of the two topic below:
Topic 1
Analyse and debate on old understanding of organisation behavior versus modern understanding
of organisation behavior. Argument should emphasized on the potrays the human workforce.
Propose any motivation theory, and explore how such theory could help managers work towards
improving employee morale and motivation within the organization. Support your answers with
relevant organization examples.
or
Topic 2
Analyse how culture influence perception on organization politics, preferences for different
power or influence tactics. Explain the effectiveness of those tactics. Propose any motivation
theory, and explore how such theory could help managers work towards improving employee
morale and motivation within the organization. Support your answers with relevant organization
examples.
(a)
(b)
(c)
(d)
(e)
(f)

The written assignment should not more than 3000 words (excluding the references and
appendices). Ensure that the printing is clear and legible. A penalty of 10% will be imposed on
assignments exceeding the required number of pages.
The project should be neatly typed in Font 12 Times New Roman with 1.5 line spacing on A4 size
papers.
The assignment should be bind.
All pages must be paginated consecutively using Arabic numerals (e.g. 1, 2, 3...) and printed at the
bottom centre of the page.
Mode of Referencing: Harvard Referencing system.
Date of submission: 23.11.2015

(g)
(h)

Deadline for submission of group assignments is to be strictly adhered to.

Plagiarism involves copying materials from other sources without acknowledging the original
author. The college treats plagiarism as a serious offense. Strict disciplinary action will be taken
against students, including failure of coursework or the unit.

Report layout
1.
2.
3.
4.

Cover page
Plagiarism statement
Assessment criteria for group assignment
Table of contents

5.
6.
7.

Contents of reports
References
Appendices

Coursework2:Individualassignment(30marks)
Understanding human behavior plays an important role in determining a manager's effectiveness.
Developingmanagers' interpersonal skillstogetherwiththeabilitytounderstandthedeterminantsof
individualandgroupbehaviorhelpsorganizationsattractandkeephighperformingemployees.Positive
socialrelationshipsareassociatedwithlowerstressatworkandlowerturnover.
Chooseanorganizationthatyouwillstudyforthepurposesofobtainingenoughinformationaboutthe
company.ThechosencompanycanbeEITHER

a) Awellknowncompanywhereyouarelikelytohaveaccesstocompanyrelatedinformation
availableinjournals,newspapers,magazinesorthecorporatewebsites.
OR
b) Asmallercompanythatyoucanaccessdirectlyandholddiscussionswiththemanagers,togather
therelevantinformationneeded.
Question1:
Describeasituationinyour chosenorganisation , wherethereareproblemsinvolvingemployeejob
satisfaction,attitudes,personalitiesandvaluesamongcertainindividualswithintheorganization.Youare
expectedtoapplycurrenttheoreticalframeworkstocriticallyanalyzethedeterminantsforsuchattributes
andthebehavioralimplicationsitholdsinrelationtoemployeeperformanceeffectiveness.
(15
marks)
Question2
Usingthesame behavioralproblemsoutlinedinQuestion1,applytheconceptswithinanyTHREE
motivation theories, and explore how such theories could help managers work towards improving
employeemoraleandmotivationwithintheorganization.

( 15

marks)
Totalmarks=30marks

Assignmentguidelines

Youaretoanswerbothquestions

Thisassignmentcarriesaweightingof30%withintheModuleassessment

Youaretoanswerthefollowingquestionsinamodifiedessayformat(CoverPage,Tableof
Contents,numberedheadingsandsubheadings,withIntroduction,Body,Closeandreference
list)

WordCount2000
Thewordcountisindicativebutstudentsshouldnotexceedthelimitbymorethan10%.Tryto
stay with allocated word count as far as possible. Marks are gained for THE CONCISE
EVALUATIONOFACADEMICANDEMPIRICALMATERIAL.

Asapostgraduatestudent,thereisnoexcuseforpoorspelling,badgrammar,orlackof
formatting.Useoneandhalfspacingwith12pointfontandpagesmustnumbered.UseNew
TimesRoman.

Tableofcontentsandnumbering
A comprehensive table of contents is required, with section numbers, section headings, and page
numbers.ItwillincludetheListofreferences,aListofappendices,aListoffigures,andaListoftables,
allwithpagenumbersindicated.Allsectionsandpagesshouldbefullynumbered.
Introduction
AnIntroductionshouldbeprovidedatthebeginningtosummarizethestructureofthefollowingsections
ofthereport/assignment.Theintroductiondoesnotcontaintheory,nordoesitcontainanyconclusionsor
recommendations.
DonotassumethatthereaderhasreadtheExecutiveSummary,asitisatotallyseparatedocument.
Bodyofassignment
Thisisanacademicassignment,soitisessentialthatyourstatementsbejustifiedbyrelevantacademic
theory.Forexample,dontjustusetermslikestakeholderexplainwhyyouselectedthoseterms,and
theacademictheorytojustifytheiruse.Amajorfailingofstudentsistosimplydescribetheprocesses
thathavehappened.Atpostgraduatelevel,youareexpectedtobeabletoapplyrecognizedtheoryto
situations,andformopinions.Youwilloftenfindconflictingopinionsfromsocalledexperts.You
shouldbedevelopinganalytical communicationskills.Studentscomingfromotheruniversities,and
especiallyoverseasstudents,findthisneedforanalysisthemostdifficulttransitiontomake.
Youareexpectedtouseyourjudgmenttoanalyzeproblems,makevaluejudgmentsastowhetheritis
goodorbad(orboth),useexistingacademictheoryfromarangeofsourcestojustifyyourposition,
andtoarguewhethersomethingisvalidornot.Inthestudyofmanagement,thereisnorightorwrong
answers,onlylotsofopinions,manyofwhichchangeoveraperiodoftime.Showthatyoucanactas

managers,andcommunicateyouropinions.Majorsectionsshouldstartonanewpage.Youwillbe
surprisedjusthowmuchmorereadableitmakesyourassignment/report

Referencing
ReferencingisNOTjustinsertingalistofpublicationsattheendofthereportandthisisnotacceptable.
ReferencingisNOTjustinsertingacitationattheendofeachparagraphandisnotacceptable.
Atpostgraduatelevel,youareexpectedtodemonstratetheuseofawiderangeofsourcesandtheability
to engage and evaluate different academic and empirical perspectives and practices . Single or very
limitedsourcedassignmentsarelikelytofailofachievelowmarks.ReferencesMUSTbecitedusing
Harvardsystem(whichisauthor/date).Pleasedonotusefootnotes,etc.ReadyourCommunicationskills
handbookforinformationonhowtocitereferencematerials.Referencesmustbelistedalphabeticallyby
authorinasingleListofReferencesattheendofeachassignment.Donotputmultiplelistsofreferences
attheendofeachsectionorpart
LateSubmission

A10%deductionperdayoftotalcourseworkmarks(excludingweekendsandpublicholidays).
Latesubmissionbetween5to10days,resultsina50%deductionoftotalcourseworkmarks.
Latesubmissionpast10daysresultsinanautomatic0%forcourseworkandthestudentwillbe
barredfromthefinalexamination.

AdditionalInformation

Thecourseworkwriteupmustbeabletodemonstratecriticalanalysisandapplicationofboth
theoryandpracticalissuestothecompanyinthecasestudy.
Youshouldbindyourcourseworkwiththecourseworkcoverasthe1 st pageDonotforgetto
includebothyourstudentnamesandIdentificationnumbers
ACDcontainingthesoftcopyversionofyourcourseworkshouldbesubmittedaswell.

Group assessment: written report (30%)

Criteria /
Peformance
Contents

Excellent
(5)
High level of
understanding
about the questions
and able to provide
indepth answer

Good
(4)
Understood most
of the questions
and be able to
deliver
correct
answer, but with
minor
amendment

Average
(3)
Understood
questions fairly
and answer all
questions

Poor
(1-2)
Limited
understanding about
questions
and
unable to answer
questions

Analysis

In-depth analysis
of information and
critically interpret
all
information,
explore further in
the context of
study. Ability to
justify
and
compare
the
information from
different point of
view

Accurate analysis
of the data and be
able to transform
it
into
information for
the context of
study

Offer
only
average of or
minimal
of
understanding the
whole concept

Limited in offering
any analysis and
interpretation of the
information
regarding the study.
Somehow fail to
convert the facts
into the context of
study

Written
presentation

Assignment
reflects clarity of
justification,
excellent
in
framework through
adequate
format
and referencing

Coherent
structure
in
quality of works,
proper
presentation of
information.

Structure
with
satisfactory
presentation of
information

Poor writing report

with massiveness,
unstructured
of
framework such as
spelling error and
inconsistent
of
format

Written layout
and design
-Citation
-Appendixes
-Reference

Excellent
in
neatness, visibility
clarity, correctness

Good
in Average neatness, Poor in neatness,
neatness,
visibility clarity, visibility
clarity,
visibility clarity, correctness
correctness
correctness

Total

Comments:

Total

___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________